Hire the Best Contingent Workforce Management Professionals

Are you looking for a trusted HR partner who understands compliance, attracts top talent, and streamlines your HR operations—all remotely? Hi, I'm Pooja Gupta, a Global HR Specialist with over 7 years of hands-on experience in Talent Acquisition, performance Management, POSH, HR Operations, Payroll, Compliance & HR Audit I've successfully delivered results across India, —helping businesses of all sizes build strong, compliant, and efficient HR foundations. Whether you're a startup needing scalable hiring solutions, or an established business looking to optimize HR operations across borders, I bring the expertise, tools, and insight to support your goals. ✅ Here’s how I can support your business: 🌍 Global Talent Acquisition Expertise in global hiring across APAC, ANZ, EMEA, and North America, INDIA 🛠️ HR Operations & Onboarding Streamlined onboarding and offboarding processes that comply with local laws Background checks, document verification, and new hire orientation Full-cycle payroll, attendance & leave management across geographies Employee records management with accuracy and confidentiality 📜 HR Compliance & Policy Development Creation and implementation of customized HR policies and employee handbooks Strong command of labor law compliance in India Support in audits, documentation, and process improvement for HR compliance 📜HRMS Implementation Expertise I specialize in end-to-end HRMS implementation, with hands-on experience in platforms like Petpooja HRMS, Addetto HRMS, Runtime HRMS, Saral, Workday HCM and a strong working knowledge of Keka and Zoho People. From system setup and configuration to employee onboarding, data migration, and policy integration 📜HR Audit & Compliances review Reviewing personnel files for mandatory documents Checking statutory compliance (PF, ESIC, POSH, Gratuity, Shop & Establishment Act) Identifying policy and procedural gaps Preparing professional audit reports with actionable recommendations 📜Registration Services- PF & ESI Registration PT Registration LWF Registration DSC 📜Performance Management -Expert in end-to-end Performance Management Systems (PMS) including goal setting, mid-year reviews, and annual appraisals aligned with business objectives. -Skilled in designing and tracking KPIs/KRAs using Excel dashboards as well as configuring and managing performance cycles on HRMS platforms. 🎓 Certifications & Education Certified in International Labor Laws & Compliance – Skill Arbitrage MBA in Human Resource Management – Maharishi Dayanand University Let’s connect to build a people-first, compliant, and scalable HR framework for your business.

Professional Overview I am a versatile virtual operations and administrative professional with over a decade of experience supporting nonprofits, government-funded programs, healthcare systems, and corporate environments. My background includes procurement, contract management, HR and recruiting support, AP/AR, data management, program administration, and high-volume customer service. I have successfully managed and supported large community programs—including rental assistance, youth worker well-being initiatives, workforce development services, and nonprofit program operations. My work ensures organizations stay compliant, organized, and running smoothly while improving service delivery for the people they serve. In addition to my operations work, I provide consulting services for nonprofits and small businesses, helping them streamline processes, create documentation, build financial systems, and ensure compliance with federal requirements such as 2 CFR 200. Clients appreciate my reliability, problem-solving skills, attention to detail, and ability to take ownership of complex tasks with minimal oversight. ⭐ What I Do (Virtually) Administrative & Operations Support Calendar, inbox & document management SOP development, workflow mapping & process improvement Program administration & reporting Project coordination across multiple teams HR support, onboarding and staff documentation Meeting minutes, summaries & executive support File digitization & records management Finance & Accounting Support Accounts Payable / Accounts Receivable Invoice processing, reconciliation & payment tracking Deposit logging, revenue tracking & expense alignment Financial file organization & audit readiness Budget tracking & federal reimbursement documentation Bill.com, QuickPay & similar systems Procurement, Contracts & Vendor Management RFP drafting, sourcing & competitive quote analysis Contract drafting, redlining & execution workflow Vendor onboarding & performance monitoring ERP purchasing workflows & procurement documentation Spend tracking, cost analysis & purchasing compliance Federal grant procurement support, including Uniform Guidance (2 CFR 200) Data & Systems Support Data entry, cleanup, verification & quality control CRM & ERP support, testing & workflow documentation System updates, user support & process mapping Report creation, dashboards & data summaries Customer Service & Communications High-volume call center operations & QA oversight Phone, email & chat-based customer support Issue resolution & escalation management Script writing, training materials & coaching Client service for government-funded and nonprofit programs ⭐ Program & Nonprofit Experience I bring extensive real-world experience managing and supporting programs that impact communities, including: Rental Assistance Programs Managed applications, documentation, eligibility reviews, vendor payments, and customer inquiries for high-demand housing support programs. Youth Worker Well-Being Initiatives Coordinated youth-focused program delivery, created workflows, monitored performance data, and supported partner organizations. Workforce Development & Community Programs Assisted with training programs, employer outreach, participant tracking, reporting, and service coordination. Nonprofit Consulting Helped organizations build systems for compliance, documentation, procurement, reimbursement, financial tracking, and operational efficiency. This background allows me to navigate complex, fast-moving environments with professionalism and accuracy. ⭐ Strengths & Skills Core Strengths Detail-oriented and accurate Highly organized and proactive Strong multitasker in high-volume environments Excellent written & verbal communication Skilled at breaking down complex processes Confidentiality-focused and dependable Specialized Skills Federal compliance (including 2 CFR 200) Contract drafting & procurement negotiation Subrecipient monitoring support Audit readiness & documentation review Workflow design & SOP creation Technical writing & meeting documentation Systems & Software ERP & Procurement: SAP, PeopleSoft, Agiloft, Microix, MIPPS Financial Platforms: Bill.com, QuickPay Productivity: Microsoft Office Suite, Google Workspace CRM & Call Center: Multiple CRM and support platforms Digital Tools: Adobe Sign, SharePoint, Workflow tools ⭐ How I Can Help You I provide reliable, high-quality virtual support that helps organizations: ✔ Stay organized and compliant ✔ Reduce administrative burden ✔ Improve financial accuracy ✔ Streamline purchasing and contract workflows ✔ Strengthen customer service and communication ✔ Enhance program operations ✔ Keep projects moving forward Whether you need daily operational support, financial processing, procurement and contract work, program administration, data entry, or customer service, I am here to make your workload lighter and your processes smoother.

I help businesses make better people decisions through HR consulting, compensation analysis, People Analytics, and AI-enabled HR process improvement. I am a Certified HR Professional (CHRP®), Certified Management Consultant (CMC®), and Senior Compensation Analyst with 10+ years of experience supporting companies in the Philippines, Australia, the US, and other international markets. My work combines practical HR operations with data-driven decision-making. I can help you structure compensation, improve HR processes, build HR dashboards, clean and organize workforce data, create job descriptions, support HRIS implementation, and use AI tools to make HR work faster, clearer, and more scalable. I can support you with: People Analytics & HR Dashboards Workforce dashboards, HR metrics, employee data analysis, attrition tracking, hiring reports, headcount reports, performance data, compensation analysis, and management-ready insights. AI-Enabled HR Process Improvement Using AI tools to improve HR documentation, recruitment workflows, employee communications, policy drafting, job description creation, HR reporting, and decision support. Compensation & Total Rewards Salary benchmarking, job leveling, pay structure design, compensation reports, benefits review, and practical pay administration frameworks. HR Consulting & HR Operations HR policies, employee handbooks, contracts, employee relations, performance management, onboarding, offboarding, compliance support, and general HR advisory. Recruitment & Talent Acquisition End-to-end recruitment, technical hiring, candidate screening, job ads, interview guides, and hiring process improvement. Clients usually work with me when they need someone who can bridge strategy and execution: someone who can understand the business issue, organize the HR data, create practical recommendations, and convert everything into clear documents, dashboards, and action steps. If you need an HR consultant who understands both people and data, I can help. My previous projects: HR Analytics People Analytics Workforce Analytics HR Dashboards HR Metrics HR Reporting Workforce Planning Compensation Analysis Salary Benchmarking Job Leveling Pay Structure Design HRIS Implementation HRIS Optimization Employee Data Analysis Recruitment Analytics Attrition Analysis AI in HR AI-Enabled HR HR Process Automation Google Sheets Automation Excel HR Reporting Performance Management Employee Relations HR Consulting

🔹 Workforce Management | Team Leadership | Customer Service Expert 🔹 With over 9 years of experience in customer service, workforce management, and team supervision, I help businesses streamline operations, boost efficiency, and elevate team performance. My background spans hands-on and leadership roles—including CSR, SME, RTA, Scheduler, and Supervisor—giving me a well-rounded understanding of contact center and support team dynamics. 💼 What I Bring to the Table: ✔️ Expert in real-time adherence (RTA) and schedule optimization ✔️ Skilled in workforce management tools and performance analysis ✔️ Proven ability to lead, coach, and develop high-performing teams ✔️ Strong customer service foundation with a focus on service excellence ✔️ Process-driven mindset with a passion for continuous improvement Whether you need help managing schedules, improving team productivity, or implementing smarter workflows, I bring the expertise and dedication to help you hit your business goals.

A results-driven and transformational HR leader with over 8 years' experience across public facing entities and high-performance private organisations. Proven success in leading complex HR functions across diverse, multigenerational workforces of up to 350 employees, with a focus on aligning people strategy with organisational performance. Specialised in strategic human capital development, performance management systems, organisational design, talent acquisition, workforce planning, and diversity and inclusion. Adept at designing and executing value-adding HR programmes, workforce capability frameworks, employee engagement strategies, and change management initiatives that drive sustainable business outcomes. Strong compliance background in South African labour legislation, Employment Equity, Skills Development and BBBEE, with hands-on experience in payroll governance, HR policy formulation, reporting and HR risk mitigation.

I help US-based businesses build compliant, high-performing HR systems — from scratch or optimized for scale. With 5+ years spanning Talent Acquisition, Organizational Development, Performance Management, and HR Compliance, I've partnered with teams across hospitality, export, and corporate sectors to reduce time-to-hire, improve retention, and build people-first cultures that actually stick. Here's what I bring to your organization: • Full-cycle recruitment & ATS management — from job posting to offer letter • HR policy development & Employee Handbook creation (FMLA, FLSA, ADA, I-9 compliant) • Performance management frameworks — KPIs, SMART goals, appraisal systems • HRIS implementation & payroll optimization (BambooHR, ADP, Workday) • Employee engagement, retention strategies & onboarding programs • Organizational Development — learning frameworks, succession planning & change management • G Suite (Google Docs, Google Excel, Google Forms, Google Calendar, Google Slide, Google Hangouts, Google Meet, Gmail) • Employer branding — LinkedIn strategy, job descriptions & talent pipeline building In my current role as HR Manager, I've logged 1,800+ hours managing end-to-end HR operations for a US-based client — supporting recruitment cycles, policy compliance, performance reviews, and day-to-day people operations. Previously, as People & Culture Business Partner and Assistant Manager HR & OD, I led cross-functional teams, built training programs from the ground up, and implemented structured appraisal systems that improved manager accountability and employee satisfaction scores. Whether you're a US startup building HR infrastructure from day one, a growing SMB looking to formalize your people processes, or an established business needing ongoing HR support — I can step in as your dedicated People & Culture partner. Let's build a workplace that's not just compliant — but one your team actually loves showing up to. Book a consultation or send me a message. I respond within 4 hours.