Hire the Best TicketBiscuit Specialists

I am an experienced ticket puller who can buy high-demand tickets quickly and accurately. I have worked with platforms like Ticketmaster, AXS, SeatGeek, Evenue, and other ticketing sites. I understand how ticket releases work and can perform well under pressure. I also have experience as a Pricing Analyst and Venue Research Analyst. I study ticket prices, demand, and event trends to help clients make better decisions. In addition, I have 2 years of experience in Customer Service. I handled voice, chat, and email support, helping customers in a professional and friendly way. I used Zendesk for chat and email support. I also have experience in Data Entry. I am accurate, organized, and pay close attention to details. Skills: Ticket purchasing (Ticketmaster, AXS, SeatGeek, Evenue, etc.) High-demand ticket buying Pricing analysis Venue and event research Customer service (voice, chat, email) Zendesk (chat and email support) Data entry Strengths: Fast and reliable Can work under pressure Good communication skills Detail-oriented and organized Work Approach: I am dedicated to delivering fast, accurate, and high-quality results, whether securing tickets, analyzing market data, or providing excellent customer support. I am adaptable, dependable, and committed to helping clients achieve their goals.

Customer support isn't just about answering tickets—it's about creating experiences that keep customers coming back. With years of experience in customer service, technical support, e-commerce, online gaming, and operations management, I've helped businesses provide exceptional support while maintaining efficiency and customer satisfaction. I've worked with Shopify stores, online gaming platforms, SaaS companies, insurance providers, and service-based businesses, handling everything from customer inquiries and order management to escalations, dispute resolution, and team leadership. What I can help you with: ✔ Email, Live Chat & Phone Support ✔ Shopify Order Management & Fulfillment ✔ Refunds, Chargebacks & Dispute Resolution ✔ Zendesk, Gorgias, Freshdesk & CRM Management ✔ Customer Retention & Customer Satisfaction ✔ Team Leadership & Quality Assurance ✔ SOP & Knowledge Base Creation ✔ Online Gaming & Cryptocurrency Support ✔ Cold Calling & Appointment Setting ✔ Virtual Assistant & Administrative Support Throughout my career, I've managed high-volume support queues, trained team members, created SOPs and knowledge bases, and helped businesses improve customer experience while maintaining strong operational standards. If you're looking for someone who can take ownership, communicate professionally, and genuinely care about your customers, I'd be happy to help.

I’m an experienced Customer Service Professional with a background in team leadership, ticketing, and email/chat support. Over the years, I’ve helped businesses deliver smooth, reliable, and friendly customer experiences—while keeping operations organized and efficient. 📌 What I bring to the table: 5+ years in customer service & support (phone, email, chat, ticketing) Proven team leader experience—training, mentoring, and motivating support teams Strong technical background (IT graduate) for handling tools, systems, and troubleshooting Skilled in multitasking, problem-solving, and keeping customers happy (even the tough ones 👀) ⚡ Why work with me? I combine the people skills of a customer support pro with the technical know-how of an IT graduate, meaning I can adapt quickly to tools, workflows, and unique client needs. Whether it’s resolving tickets, leading a team, or making customers feel valued—I’ve got you covered.

I have over 3 years of experience in the ticket broker industry. My main responsibilities include purchasing tickets from platforms like Ticketmaster, Live Nation, AXS, and others. I also monitor ticket availability, perform drop-checking, price tickets on the DTI Portal, and manage account creation. I understand the full ticket-buying process and follow strict guidelines such as only purchasing standard tickets in prime locations (front rows and center sections) and avoiding VIP, Platinum, Resale, or Will Call tickets. I always decline ticket protection and follow detailed instructions carefully. This role requires speed, attention to detail, and trustworthiness, as I handle sensitive account credentials. I’m hardworking, reliable, and always eager to learn new skills to improve my performance. I can be the following on your team: Customer Service Representative Sales Representative Ticket Purchaser Ticket Pricer Drop Checker Fulfillment Monitoring Virtual Assistant I have working experience using the following tools: Slack Microsoft Excel Microsoft Word Jancy Dti Portal Dti Management Lysted POS Automatic SYNC Skybox FireFox SOS Ticket Discord Telegram

7+ years helping SaaS teams find critical bugs before release through manual testing, API validation, exploratory testing, and detailed bug reporting. I specialize in identifying release-blocking issues before they impact customers and helping teams ship stable, reliable products. Here’s what I usually help clients with: • Manual Testing & Exploratory Testing • SaaS Application Testing • User Acceptance Testing (UAT) • End-to-End User Flow Validation • API Testing using Postman • SQL & Database Validation • Regression & Release Testing • Cross-Browser & Responsive Testing • Mobile App Testing (iOS & Android) • Playwright, Selenium & Cypress Automation • Authentication, Payment, Onboarding & Multi-Role Workflow Testing • Detailed Bug Reporting with Screenshots and Screen Recordings Recent work includes: • Testing a CRM platform for nonprofit organizations, including financial and multi-role workflows • Updating Selenium automation scripts for complex multi-site web forms • Supporting pre-release testing and bug validation for iOS and Android applications before App Store and Google Play submissions • Performing database validation and data integrity testing for business-critical systems Experience includes testing CRM, SaaS, financial workflows, subscription platforms, and business-critical web applications where reliability and user experience are essential. Recent clients have praised my work for clear communication, attention to detail, and identifying issues before release. I have helped uncover onboarding, workflow, reporting, and payment-related defects that were resolved before reaching production. Real Devices Available: • iPhone 14 Pro Max • iPhone 13 Pro Max • Samsung Android Device • Xiaomi Android Device • Windows PC Tools I Use: Playwright, Selenium, Cypress, Postman, Jira, ClickUp, BrowserStack, Chrome DevTools, SQL Available for QA audits, release testing, regression testing, exploratory testing, and ongoing QA support.

Your go-to writer for original, reader-first writing, iGaming, casino and sweepstakes casino reviews, and online slots content. Each casino and sweepstakes casino content is written based on experience, expertise, and understanding of content compliance. I write iGaming SEO content, from casino and sweepstakes casino reviews to slot guides that balance search content, compliance, and conversion. I help drive affiliate conversions with state-specific compliance and geo-specific requirements (for online casino affiliates), with E-E-A-T authority based on experience playing online slots, and player-focused copy that delivers real and verified information. Use WordPress, Umbraco CMS, and the Ghost platform to draft and upload clients' contents; Ahrefs, Rank Math for keyword research and implementation 100% Job Success | 15+ years industry veteran. Need content? Let's talk!