Hire the Best Oracle CRM On Demand Specialists
in the Philippines

I am a Customer Support and E-commerce Specialist with over 8 years of professional experience helping businesses deliver outstanding customer experiences. I’ve supported global companies like Sutherland Global Services, Shopee Philippines, and Concentrix, handling high-volume customer interactions and back-office operations. Here’s what I can do for you: ✅ Handle customer inquiries via email, chat, and calls with professionalism. ✅ Manage returns, refunds, and dispute escalations (buyers & sellers). ✅ Coordinate with logistics and couriers to resolve order issues. ✅ Provide technical troubleshooting and ensure accurate CRM documentation. ✅ Use platforms such as Zendesk, CRM tools, and e-commerce dashboards effectively. My clients value my ability to stay calm under pressure, solve problems efficiently, and communicate clearly. I am detail-oriented, tech-savvy, and committed to ensuring your customers feel heard and supported. If you’re looking for a reliable customer support partner who can help you maintain customer satisfaction and streamline your processes, I’d love to work with you.

Dedicated and adaptable Customer Service and Quality Assurance professional with over 7 years of experience in client support, process improvement, and team management. Skilled in handling customer inquiries, ensuring quality compliance, and delivering excellent service in both remote and on-site roles. Proven ability to manage teams, analyze data, and improve customer satisfaction.

Hello, I'm your rocky VA, Alexa. ⭐⭐With 8 years of experience in executive assistance, sales, customer service, and administrative excellence, I am able to offer unmatched expertise as a virtual assistant.⭐⭐ 🏆 Here are some of my skills when you hire me: ✅Operations Management ✅ Executive | General Virtual Assistant of a CEO ✅ Admin Support ✅Customer Service ✅Community Management / Engagement ✅Hiring and Recruitment ✅ Sales Specialist ✅ Handling a small/large team ✅ Correspondence & Email Handling ✅Social Media Management ✅ Content Creation ✅ Files Management ✅ Data Entry ✅ Calendar Scheduling ✅ Inbound and Outbound calls ✅Report and Presentation (PowerPoint, Canva) ✅General admin tasks ⭐⭐Knowledgeable in using these tools⭐⭐ - Advance MS office -Google Spreadsheet, Documents, Google Forms - Salesforce -Bitrix24 -Oracle NetSuite -Avaya -Ring central -Skype -Teamsnap - EzTexting - Indeed I can become proficient in any unfamiliar program/software quickly. Trust me to be your go-to Virtual Assistant, ensuring smooth operations, superior customer support, and expert administrative assistance. Let's embark on a collaborative journey, where your requirements are met with precision and care. I can assure you a 100% GUARANTEED QUALITY SERVICE.

I am a results-driven Google Ads Specialist with extensive experience in creating, optimizing, and scaling ad campaigns that deliver measurable ROI. Over the past few years, I’ve successfully: ✅ Managed and optimized 500+ ad campaigns across industries. ✅ Supported 50+ companies ranging from startups to established enterprises. ✅ Increased client ROI through data-driven strategies, precise targeting, and continuous A/B testing. What I Offer: Google Search, Display, Video, and Shopping Ads Campaign Setup & Optimization (keywords, targeting, bidding strategies) Conversion Tracking & Analytics Integration Competitor Research & Market Analysis Budget Management & Scaling Detailed Performance Reports & Actionable Insights Why Work With Me: Proven track record of boosting conversions while reducing cost per acquisition (CPA). Transparent communication and collaborative approach. Passion for helping businesses grow through smart advertising strategies. Whether you need a full-funnel strategy or ongoing optimization, I’m here to help you maximize your ad spend and achieve your business goals.

Here are the experiences and services I can offer: 1. Communication and Customer Service: - Handles inbound and outbound calls for business while managing company email. - Act as a point of contact for the company. - Respond to customers, vendors, and sub-contractors to their inquiries, concerns, and maintenance requests via phone, email, or messaging platforms. - Provide excellent customer service, resolving issues promptly and professionally. 2. Administrative Tasks: - Manage calendars, schedule appointments, and set reminders. - Prepare and send reports, documents, and notifications. - Update records, databases, and spreadsheets. - Set up appointments for Junior and Senior Estimators/ Project Managers. 4. Accounting and Bookkeeping: - Process payments- deposit, progress, final bills, and other invoices. 6. Maintenance and Repairs: - Coordinate maintenance requests, scheduling, and follow-up. - Manage and assist customer and vendor relationships with work orders and contracts. 8. Data Entry and Record-Keeping: - Maintain accurate and up-to-date records, including tenant/homeowner's information, leads, and property details. 9. Special Projects: - Coordinate with Estimators for property renovations, construction, repairs, and painting through residential, commercial, and other government schools and buildings to book estimates and perform other administrative tasks. Tools and Software used: Intuit Quickbooks QuickBase SharePoint SignNow SignRequest Ring Central Porch Zillow Angi Skype Microsoft Office - MS Outlook, MS Teams, MS Word, MS Excel, Calendar, Google Drive, etc Zendesk Salesforce CRM Oracle CRM Canva

I help businesses manage high-volume financial operations while keeping their books accurate, organized, and audit-ready. If you are dealing with unreconciled accounts, delayed payments, messy records, or administrative overload, I can step in and handle both your financial and back-office tasks efficiently. With 9+ years of experience in accounting, treasury, and accounts payable, I have worked in fast-paced environments handling 100 to 200 daily transactions, reconciliations, and financial operations across different systems and processes. What I can help you with: • Bookkeeping and transaction recording in QuickBooks and Xero • Accounts payable and full-cycle invoice processing • Bank and credit card reconciliation • Billing, invoicing, and payment tracking • Cash flow monitoring and daily balance reporting • Treasury operations and high-volume transaction handling • Vendor coordination and issue resolution • 1099 preparation (US) and GST/BAS support (AU) • Audit-ready financial records and cleanup • Financial reporting and account organization • Email and calendar management • Data entry, CRM updates, and document organization • General virtual assistant and back-office support Tools and systems: QuickBooks Online, Xero, SAP, Oracle Financials, Bill, Microsoft Dynamics, Excel, Google Workspace, HubSpot, Microsoft Teams I am detail-oriented, reliable, and experienced in working with international clients. I maintain clear communication, meet deadlines consistently, and adapt to different time zones including AU, US, and Asia. Availability: 20 to 40 hours per week Flexible across AU, US, and Asian time zones If you need help managing your books, payables, or back-office operations, feel free to send a message. 💼