Hire the Best Birst Specialists

I help companies improve customer operations, strengthen client relationships, and drive revenue growth across both B2B and B2C environments. My background combines account management, customer success, sales, CRM management, and cross-functional operations. In practice, that means I do more than just manage accounts: I help businesses keep things organized, improve team coordination, support clients effectively, and create the conditions for long-term growth. Most recently, I worked as a freelance consultant for a French company, where I supported customer operations, process improvement, and internal coordination across sales, support, and operations teams. My role was to bring more clarity, structure, and efficiency to the client journey while maintaining a high standard of service. I am comfortable working with CRM platforms such as Salesforce, managing pipelines, tracking opportunities, handling complex client portfolios, and ensuring smooth communication throughout every stage of collaboration. I also bring strong experience in B2B sales, customer retention, client follow-up, and business development. I have a SCRUM Fundamentals certification and a structured, practical approach to projects, from planning to execution. I am used to working in fast-moving environments where organization, accountability, and clear communication matter. As a native French speaker fluent in professional English, I work easily with international teams and clients. I am particularly comfortable in roles involving customer success, account management, sales support, CRM, operations, and client communication. My goal is always the same: deliver measurable results, improve the customer experience, and build strong, professional relationships that last.

I’m a proactive Operations Manager and Customer Support Specialist with 5+ years of experience across compliance, performance tracking, lead generation, and structured communication. I’ve supported clients in B2B sales, SaaS outreach, technical support, and administrative virtual assistant roles, consistently delivering quality results over volume. I specialize in: CRM Optimization (Salesforce, HubSpot, Zoho) Customer Support & Technical Troubleshooting (Tier 2 support, remote collaboration tools) Admin VA Services (email/calendar management, research, reporting, Canva, Capcut) Accounting & Finance Tasks (journal entries, trial balance, spreadsheet formatting) Project & Process Improvement (Lean Six Sigma Green Belt certified, workflow automation) I thrive in remote environments aligned with international business hours, and I’m passionate about helping businesses streamline operations, improve customer experience, and achieve measurable growth. My approach is structured, empathetic, and data‑driven — ensuring every client engagement is handled with precision and care.

Hi, I’m Lucía. I help B2B and SaaS teams manage sales conversations with clear communication, structured follow-up and a professional approach to lead qualification. My work is focused on understanding what a prospect actually needs before presenting a solution. I can support your sales process by handling outreach, qualifying inbound or outbound leads, writing clear follow-up messages, organizing prospect information and keeping opportunities moving toward a clear next step. I can add value to teams that need someone who can communicate professionally, stay organized and avoid letting leads go cold because of poor follow-up or unclear ownership. I can help your company with: - Lead qualification and prospect communication - B2B outreach and follow-up emails - Inbound lead response and discovery questions - CRM updates and pipeline organization - Customer communication in English and Spanish - Sales notes, summaries, and next-step tracking - Objection handling with a calm and consultative approach My background includes customer-facing roles, consultative support, multichannel communication, issue resolution, and operational follow-up in international environments. I communicate clearly by email, phone, and digital platforms and I am comfortable working with CRM systems, pipeline tracking, lead information, Google Workspace, Excel, Outlook, LinkedIn, Trello, Asana, Notion, and other digital communication tools. I speak native Spanish, professional English, and intermediate German.

🏆 Top Rated Plus BIM Specialist 🏆 100% Job Success 🏆 2,000+ Hours Worked 🏆 8+ Years of Revit & BIM Experience I help architects, engineers and contractors transform Point Cloud data into accurate BIM models and construction-ready Revit documentation. My expertise includes: ✔ Scan to BIM Modeling ✔ Point Cloud to Revit ✔ As-Built BIM Modeling ✔ Revit Drafting ✔ Construction Documents ✔ Revit Families Creation ✔ Architectural Modeling ✔ Structural Modeling ✔ MEP Modeling ✔ BIM Coordination ✔ LOD 100 - LOD 500 Deliverables Software: • Autodesk Revit • Autodesk Recap • Navisworks • AutoCAD • BIM Collaborate I have successfully delivered BIM projects for residential, commercial, hospitality, industrial and infrastructure developments. Whether you need: - Point Cloud to BIM conversion - Existing conditions modeling - Revit drafting support - Revit family creation - BIM coordination I can provide accurate, detail-oriented and reliable support for your project. Let's discuss your project requirements.

Are your BIM related work causing headaches, missed deadlines, or costly rework on-site? I help architecture, structural, and civil firms eliminate those problems with accurate, clash-free BIM models delivered on time and of the best quality. 👋I'm Tharaka, a BIM Engineer/Modeler with 5+ years of hands-on experience across residential, commercial, high-rise, substation, and data center projects. With a 100% Job Success Score and ⭐Top-Rated⭐ status on Upwork, my clients don't just get models they get fewer RFIs, smoother contractor coordination, and confident project delivery. 🎯What I bring to your project: Precise Revit modeling (Architecture, Structure & MEP coordination) Clash detection & resolution via Navisworks/ACC before it costs you on-site 3D rendering & visualization that wins client approvals faster Autodesk Forma/ACC collaboration setup for distributed teams Civil 3D & GIS integration for infrastructure and site projects Tools & Platforms: Revit (pyRevit · Evolve · Diroots) · Navisworks · AutoCAD · Civil 3D · BIM 360/ACC/Forma · Bluebeam · Dynamo · SketchUp · Lumion · D5 Render · Twinmotion · qGIS · MS Project · Photoshop · MS Teams Whether you need a full BIM model from scratch, coordination support mid-project, or a rendering to close a client I'm ready to jump in and deliver. 📩 Message me with your project scope I typically respond within a few hours.

I help B2B companies generate qualified sales meetings through modern outbound. I combine traditional SDR skills with modern GTM systems to build targeted prospect lists, personalize outreach at scale, and consistently create pipeline. My background includes: • 2+ years of outbound cold calling and appointment setting • B2B SaaS prospecting • Recruitment and business development • Building outbound workflows using Clay, Apollo, HubSpot, LinkedIn Sales Navigator, Instantly, and AI • CRM management and data enrichment I'm comfortable owning the entire outbound process: ✓ Account research ✓ ICP building ✓ Prospect list creation ✓ Cold email ✓ Cold calling ✓ LinkedIn outreach ✓ CRM hygiene ✓ Pipeline generation I enjoy working with startups and SaaS companies that need someone who can both execute outbound and continuously improve the process through automation and data. Supabase, clay, n8n, zapier, make, smartleads, hubspot, instantly, bolt, lovable, antigravity, Python, JavaScript, AWS, GCP, API's, Webhooks, HTTP requests. - AWS Certified Solutions Architect Associate - AWS Certified Cloud Practitioner - Google Cloud Associate Engineer - Google Cloud Generative AI Leader Certification - Google Cloud Digital Leader - HubSpot Revenue Operations Certified (Hubspot RevOps) - Certified Scrum Product Owner