Hire the best Sabre Developers in the Philippines
Check out Sabre Developers in the Philippines with the skills you need for your next job.
- $8 hourly
- 5.0/5
- (1 job)
Hey there! I'm Al, a seasoned General Virtual Assistant with over 7 years of experience providing remote services to business owners, start-ups, and entrepreneurs. I take pride in my dedication to adapting quickly to new challenges and consistently meeting tight deadlines. Why choose me? In the ever-changing startup landscape, I've fine-tuned my skills in technology, sales, marketing, and business development support. My diverse experience has not only made me adaptable but also equipped me with effective communication, organizational prowess, and problem-solving skills. Think of me as your strategic partner in navigating the complexities of your business. Passion meets profession Supporting businesses is more than just a source of income for me; it's a profound passion. I approach every task with unwavering commitment, working as if tomorrow will never come. Clients worldwide, from the US and the UK to The Netherlands, Australia, and the Philippines, can vouch for my deep passion and commitment to serving their businesses wholeheartedly. Affordable Excellence I believe in providing services below the industry average, allowing you to buy back your time affordably. Delegate tasks to me, and focus on growing your business. Services for Success Here's a glimpse of what I bring to the table from my experiences across different industries: Virtual Assistance: Administrative Tasks Calendar and Email Management Team Management Project Management Flight, Hotel, and Travel reservations Data Entry Employee Shift Scheduling Microsoft Office Suite Google Docs Banking and Finance: Payroll Sales, Business Development & Customer Support: CRM E-commerce (Shopify) Email/Chat Customer Support Website and Social Media Support: Content Creation and Scheduling Social Media Management Facebook/Instagram Ads Facebook Business Manager Media and Graphics: Video Editing Ad Content Creation Graphic Design Logistics: Inbound Logistics Management Cross-Functional Collaboration Adaptability Attention to Detail Operational Management: Financial Management Operations Optimization Marketing Strategy Staffing Management Coaching and Leadership Strategic Planning Let's Elevate Your Business Together Whether you're a seasoned business owner or a budding entrepreneur, my goal is to seamlessly integrate with your operations, enhance efficiency, and contribute to your success. Ready to transform your virtual experience? Reach out and let's discuss how I can elevate your business while helping you buy back your time at a reasonable rate.SabreOnline Chat SupportShopifyGraphic DesignCustomer ServicePhone SupportEmail SupportData Entry - $15 hourly
- 5.0/5
- (11 jobs)
The best is yet to come! 🎵 🎶 Hello, I'm AA, a travel expert, title processor, and team leader. I’m well-versed with: ✨ Amadeus ✨ Sabre ✨ Qualia ✨ Team Management ✨ Title Preparation ✨ Curative Processing ✨ Legal Doc Prep ✨ RE Mortgage Closing ✨ RE Cash Closing ✨ Land Contract Closing ✨ Zendesk ✨ Microsoft Office ✨ Title Processing ✨ Email Management ✨ Appointment Scheduling ✨ Calendar Management ✨ Google SuiteSabreTravelLegal DocumentationProperty TitlePhone CommunicationMultiple Email Account ManagementVirtual AssistanceTelemarketingQuality AssuranceEmail CommunicationAmadeus CRSSchedulingTravel & HospitalityZendesk - $10 hourly
- 5.0/5
- (22 jobs)
Hi! My name is Jove Flores. I am an EFFICIENT worker with keen attention to detail. I have extensive years of administrative work in the corporate world, particularly in the human resource department. Also, my previous work in the travel and tourism industry taught me the skills of excellent customer service that I believe will bring you to an advantage. As a virtual assistant, I can help you set a METHODICAL approach to improve and grow your business by doing the following: create ORGANIZED schedules and tasks manage your emails punctually answer calls and inquiries do regular data entry set appointments accordingly arrange travels with precision do a DETAILED web research prepare presentations as instructed file and document organization create official correspondence My skills include excellent customer service, data organization, and administrative work. I am knowledgeable about various Microsoft Office and Google applications. Also, I have basic knowledge about graphic design through Canva. I may be a newbie general virtual assistant, but I am determined to bring you my Efficient Service for Excellent Output. We can collaborate in curating PRECISE strategies that suit your needs. Your passion is my passion. Expect that there will be no lost opportunities and missing deadlines under my watch. I can also follow instructions and knows the value of confidentiality.SabreVirtual AssistanceTravel PlanningHospitality & TourismAmadeus CRSTravel ItineraryFile ManagementGeneral TranscriptionFile MaintenanceCritical Thinking SkillsCommunicationsMicrosoft OfficeTravel & HospitalityMicrosoft Excel - $5 hourly
- 5.0/5
- (3 jobs)
As a Registered Nurse, I am highly skilled in multitasking and have a track record of consistently getting things done. I am proactive and always plan ahead, utilizing checklists to ensure that tasks are completed efficiently. In addition to my nursing career, I also generate extra income by taking on various jobs and gigs. During my free time, I am an avid writer and offer both piano and guitar lessons. I am also an accomplished artist, taking on commissions on a regular basis. My previous employment experiences have been diverse, and I was promoted to higher positions in both of my past careers. My employers recognized my reliability and leadership potential, and I was promoted to Behavioral Ward Nurse Supervisor and Helpdesk Chat and Email Support Department Supervisor. I am a quick learner and highly motivated to acquire new skills. I am confident that my positive attitude, strong work ethic, and ability to adapt to different situations make me a valuable asset to any team. Whether the situation calls for a joyful and charming approach or a more serious one, I am able to respond and act accordingly.SabreDigital ArtComputer BasicsCustomer ExperienceCustomer ServiceEmail SupportCustomer Experience ResearchArticle WritingProcreateGeneral TranscriptionOnline Chat SupportHealthcareAdobe Photoshop - $19 hourly
- 4.8/5
- (35 jobs)
Jobs/projects that I can do for you: - complex Excel reports (macros and pivot tables) - web design (Dreamweaver, HTML, CSS) - graphics (Photoshop CS3, Illustrator CS6) - email marketing (ConstantContact, Robly and MailChimp) - technical support (non-voice) - system administration (Windows AD environment) - managing a team of IT support agents - establish processes Technology that I am highly proficient in: - ConnectWise (config and admin) - CarbonBlack (config and admin) - Google Workspace (config and admin) - FreshService / FreshDesk (config and admin) - Adobe Photoshop / Illustrator / Dreamweaver - LDAP using Apache - Wordpress, CSS and HTML - Windows Server (2003 and up) - Windows OS (98 and up) - MS Office (advanced proficiency in Excel) - PBX VOIP (Digium Switchvox and inContact) - Sabre Red Workspace - ConstantContact, Robly and MailChimp I am a technical person who maintains an excellent work ethic with clients regardless of the setting, may it be within or outside Upwork. I set expectations on what I believe I can achieve in the timeframe given and what I cannot. I like learning new things, keeping an organized environment and I work best when under pressure. I have a varied skill set. I've managed the Systems team for a BPO for over 10 years. The job entails ensuring the smooth flow of the network operations of the company which includes email, VOIP and other servers as well as the management of the rest of members of the Systems team. When I am not managing the team, I am a graphic artist and web designer, proficient in SEO which is very critical in web marketing. My knowledge in graphics design started 13 years ago with Adobe Photoshop. I have designed logos, banners and invitations for various clients over the years. I have the same number of years of experience with web design, from using only notepad down to using Dreamweaver CS5. I usually incorporate Java along with some PHP and CSS to exceed the expectations of the clients. I have a year of experience working as a radio announcer and disc jockey for a local station and also did a few hosting gigs for weddings, concerts and other events. My experience with technical support includes more than 4 years as a software/hardware level 3 support (phone and email) for a well known computer manufacturer. I am a Dell Certified System Expert for over 5 years. I have more than 5 years of experience as a systems and network administrator for one of the most well-known online travel agency in the US.SabreCustomer ServiceinContactMicrosoft ExcelHelpdeskEmail MarketingEmail CommunicationAdobe PhotoshopCustomer SupportCall Center Management - $8 hourly
- 5.0/5
- (9 jobs)
I've worked as a Virtual Assistant for years and part-time Recruitment coordinator, currently working as part-time appointment setter. Also worked as a Customer Service Representative for six years on BPO and five years remote travel agent. Proficient in clerical and administrative tasks, appointment setting, cold calling, data entry, customer service support, chat/email support and social media engagement/posting. I'm a quick learner and capable to follow instructions easily. I can provide quality service at an affordable price and ensure accuracy and confidentiality. As a freelancer, rest assured that you are getting a quality virtual assistant.SabreCold CallingCustomer Relationship ManagementLinkedIn RecruitingApollo.ioSocial Media ManagementCustomer Support PluginEmail CommunicationPhone CommunicationData EntrySchedulingVirtual AssistanceMicrosoft Office - $7 hourly
- 5.0/5
- (3 jobs)
• Writes clearly and concisely, listens actively, provides well-thought out solutions and gathers appropriate information. • Works well with others and accepts responsibilities. • Punctual, meet deadlines, set goals and multi-tasks. • Can type up to 70 wpm.SabreCanvaSalesIBM Lotus Notes TravelerIBM Lotus SymphonyAmazonEtsySpreadsheet SkillsAccounts PayableClaim ListingInsurance Claim SubmissionCustomer ServiceCustomer SupportMarketingOnline Chat Support - $15 hourly
- 5.0/5
- (9 jobs)
I have extensive experience with multiple booking systems and GDS (Sabre, Apollo, Amadeus) to assist the passenger regarding exchanges, cancelations, refunds, and schedule change. I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges. I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction. It would be a pleasure to interview with you and I look forward to hearing from you soon.SabrePhone SupportCustomer SupportCalendar ManagementApollo.ioCommunication SkillsAmadeus CRSTravel & HospitalityOnline Chat SupportEmail SupportAdministrative SupportCustomer ServiceTravel PlanningVirtual AssistanceData EntryEmail Communication - $10 hourly
- 4.1/5
- (8 jobs)
One thing I have that I am proud of is my WINNER's mentality. Mentally, I am ready for any challenges that come along, I am not easily distracted and fazed, I stay focus on the goal - and that is to win and excel in everything I do. I have been in the customer support industry for more than 10 years and worked for the best BPO companies in the industry. Honest, hard-working and no track of any bad record, I have all the qualities of what an outstanding employee should be. Naturally fluent in English, great phone etiquette, very patient, born and raised in a country with hard-working individuals, the Philippines. I am fully equipped with the knowledge, training and experience needed for any customer support task. This is a list of services I offer to my clients: ✔Phone Support ✔Email Support ✔Chat Support ✔Sales Associate ✔Technical Support ✔Outbound/inbound call specialist ✔Data Entry ✔Proofreading ✔Travel Consulting Programs I am excellent at: ⭐⭐⭐⭐⭐Microsoft Office ⭐⭐⭐⭐⭐Canva ⭐⭐⭐⭐⭐Google Tools ⭐⭐⭐⭐⭐Grammarly ⭐⭐⭐⭐⭐Sabre ⭐⭐⭐⭐⭐Time Doctor Dialers I have used: ✔Avaya ✔RingCentral ✔IncontactSabreVirtual AssistanceAdministrative SupportTrelloCustomer SupportTravel PlanningCustomer ServiceTime ManagementCommunications - $10 hourly
- 3.0/5
- (7 jobs)
BPO & Remote Work Experience I am a seasoned professional with extensive experience in remote work environments, seeking opportunities to leverage expertise in enhancing team productivity, fostering collaboration, and driving organizational success in remote settings. I have taken (3) major roles in BPO/Customer Service Structure - Customer Service Escalation Lead, Quality Analyst & Team Lead. For 9 years, I worked my way through the corporate ladder by making sure all tasks and responsibilities are done with accuracy, efficiency and excellency. Professional Experience: 1. Customer Service & Sales - Worked with Hawaiian Airlines & Virgin Australia - Customer Retention and Escalation - Planning and Booking of flights, hotel, & insurance using Sabre, Amadeus & Travel Marketplaces - Customer support though phones, chat, SMS and emails - Call quality monitoring and evaluation - Goal-setting & Performance monitoring 2. General | Executive Virtual Assistant - Online Research, Data Entry & Data Mining - Planning & Booking of travel itinerary - Assistant to Director - Administrative tasks - Prepares contract through Docusign - Visa application support & appointment - Telemarketing - Manages Calendar and Meetings, Appointment Setter & Schedules consultations - Order processing - Email management 3. Amazon Marketplace Specialist - Managing Product Listings - Optimization & Keyword Research - Monitoring Sales & Performance - Advertising Management - Inventory Management - Pricing Strategy - Competitor Analysis & Market Research - Reporting & Analytics - Customer Service - Reimbursement 4. Tools & Platforms Sellerboard, Sellerise, Tableau, Helium10, Asana, Canva, Trello, Data Hawk, ProTexting, Keepa, Shopify, Jungle Scout, Woocommerce, Metorik, Infolease, Star Station, Verint Recording, FRIS dialer, GUI, Aweber, Isaac, Classmarker, RingCentral, Horizon, Craigslist, Zendesk, & Slack. With the vast experience, I am confident I can exceed your expectations while being open to improvement opportunities.SabreZendeskStripeAmazon Seller CentralOnline Chat SupportShopifyWooCommerceAdministrative SupportWordPressData Entry - $45 hourly
- 5.0/5
- (3 jobs)
Graduated to work in a hospital and ended up in paradise. Worked in the Maldives since 2013 in Sales & Marketing for 5 star Luxury Resorts with the Middle Eastern Royals for clients. Skilled in negotiation, sales and marketing, event management, and market research. Started working as a customer service representative in the Philippines for 6 years working with a Travel Agency, a mobile service provider, a printer company and as a publishing consultant in a self publishing company. An opportunity came to be assigned in the Maldives as a Travel Consultant selling Maldives. A few months later, the company has decided to relocate to Sri Lanka and I continued to work as a travel consultant cum Personal Assistant to the Director of Sales and Marketing. Joined Anantara Maldives last 17 March 2013 and in July of the same year, was promoted to the role of Sales & Marketing Coordinator. I demonstrated proficiency for consistently staying with the dynamic industry and was promoted as Sales & Marketing Executive on December 2015, handling different markets for 4 properties in the Maldives. On May 2016, I was promoted again as Sales Manager. My biggest clients were the Saudi royals which resulted to a buy out for 3 weeks in one of our properties in 2014 with a revenue of USD 28 million. In February 2017, I moved to another 5 Star Property, Furaveri island Resort and Spa handling the local travel agents in the Maldives and the whole of Asia. For one year, I was able to increase the sales of my accounts from 500 room nights in a year to 1500 room nights.SabreLead GenerationSales ManagementAccount ManagementSocial Media OptimizationSales OperationsCentral Reservation SystemsSales StrategySales & Marketing - $20 hourly
- 5.0/5
- (15 jobs)
I am a Chargeback, Credit Card FRAUD, CLAIMS, and DISPUTE specialist. I have gained in-depth knowledge in PAYPAL, STRIPE, SHOPIFY, ZEN, MAVERICK, AMAZON, VISA, MASTERCARD, AMEX cb rules. Dispute resolution including chargebacks, representment, arbitrations, pre-arb, and settlement. Having taken several chargeback trainings from one of the largest financial institutions in the world, I'm confident that I can help you prepare a WINNING Chargeback/Rebuttal letters. In addition, I can also investigate reasons behind your increased card disputes, chargebacks, fraud, and help to reduce them permanently. Looking forward to working with you!SabreCanvaOracle TaleoAdvanced Technology Group C3WorkdayEmail CommunicationData EntryMicrosoft ExcelMicrosoft WordWorkday Adaptive PlanningCustomer ServiceCustomer SupportShopifyCandidate SourcingZendesk - $15 hourly
- 5.0/5
- (2 jobs)
With over 10 years of experience as a Customer Service Representative, 5 years in the Travel Industry, and lately in a Recruiter role. I am confident that I can be in any type of position and fulfill any task because I am a fast learner and is adaptable. I am also certified in Sabre and Amadeus with knowledege using recruiting software and staffing.SabreTrelloAsanaTicketing SystemRecruitingAmadeus CRSBooking Management SystemStaffingSoftWeb DesignJazz - $8 hourly
- 5.0/5
- (3 jobs)
I have over 11 years of experience in the following areas: Travel and Hospitality, Customer Support and Admin Assistance. I am fully trained to converse via phone, email and chat environment. I have assumed roles of a Customer Support Representative, Executive Consultant, Trainer, Mentor and Team Leader. I've worked with great companies such as Expedia, American Express GBT, Egencia, The Fireman Group, Empower Energy Solutions and Sprout Travel. The following were the enhancement trainings I've completed from my previous accounts: New Leader's Program Effective Coaching Six Steps in Effective Coaching Email Etiquette and Email CorrespondenceSabreBusiness TravelLeisure TravelTravel & HospitalityCustomer Support PluginTypingMicrosoft OfficeOnline Chat SupportMicrosoft WordEmail SupportCustomer SupportSalesforce CRMEnglish - $8 hourly
- 4.9/5
- (13 jobs)
People person, highly motivated and performance driven. These are the top skills I’ve learned over the years of working as a cold caller, sales specialist and customer support representative.SabreOnline Chat SupportInternet MarketingContent ManagementData EntryCustomer ServiceCustomer SupportTechnical SupportContent WritingMicrosoft ExcelInternet SecurityLead Generation - $8 hourly
- 5.0/5
- (2 jobs)
I have worked as a customer service representative in the travel industry for 10 years handling customer requests in their travel itineraries. My vast work experience in this field have enhanced my customer handling abilities and skills to effectively communicate with clients and suppliers. Currently, I am a full time freelancer doing data entry projects, lead generation and other administrative support tasks. I consider myself conscientious, quick-learner, very adaptable, and above all reliable in any given task. I make sure that I work on minimal supervision and meet, more so, exceed client expectations.SabreSlackAirtableStripeXeroKustomerCustomer ExperienceStreamlineSales & MarketingData Entry - $10 hourly
- 5.0/5
- (2 jobs)
Experienced in customer service and data analysis. I have a track record of delivering great customer service and handling challenging customer issues via email. I have strong analytical skills and I am proficient in using Excel for data analysis. Tools I Use: •Salesforce •Microsoft Applications (Excel, Powerpoint, Word, Outlook, Teams) •Sabre GDS •Google Workspace •Zoom •CanvaSabreSalesforce CRMData EntryCustomer SatisfactionInternal ReportingCustomer SupportMicrosoft ExcelEmail SupportTravel & Hospitality - $6 hourly
- 4.9/5
- (2 jobs)
Combined, I am confident that my experience of the travel industry, my qualifications and professionalism as well as my personal attitude will make me an asset to the continued success of your company. I may be new to this freelancing journey but I always give out my 100% to meet client's need and dedication to client's success.SabreBusiness DevelopmentSocial Media PluginEmail CommunicationAmadeus CRSMicrosoft ExcelInterpersonal SkillsApollo.ioEmail Support - $15 hourly
- 4.6/5
- (5 jobs)
Looking for someone who will handle your travel concerns? Well, worry no more! I got you! Let a professional connoisseur like me plans it all out for you, aside from providing consultation services and presenting the entire travel packages. My aim is to work with you on a much more personal level to plan out all the details. Travelling has been my passion and first love and as someone who enjoys and loves doing it like you -- I'd like to step in and help you out with your travel needs so you could save time and ‘headaches’. Let me share a little background about myself: I go by the name Rachell -- I have acquired a Bachelor's Degree in Travel and Tourism Management. I consider myself as as an EFFECTIVE and EFFICIENT Travel Catalyst with more than 6 years of professional working experience with different travel agencies. During my employment in the corporate setting, I am trained and was moulded to deliver A+ quality outputs. Listed below are just SOME of the basic things I can help you with: 📍Accommodation - suggested based on your budget & any desired activities keeping in mind standards, ratings, and location. 📍Food & drink - suggestions based on your budget and considering any dietary restrictions. 📍Activities - from top tourist attractions to local hidden gems. 📍Transportation - I'll suggest the best flight routes, cheapest (if you want to keep it according to your planned budget) and how to get around from city to city or within a single destination. All of this will be wrapped into a day-by-day itinerary (including links so you can book) so you can make the most of your travel time! Applications, Tools, and Websites that I am familiar with: - Zendesk - MS Office (Word, Excel, Office 365) - Google Cloud Applications - JIRA Ticketing and Confluence - Slack - Galileo (2021) - Smartpoint (2021) - Sabre Basic Reservation (2015) - Sabre Automated Ticketing (2015) - Sabre Advanced Ticketing (2016) If you think my profile is fit for your needs or your company's needs, let's get started!SabreCustomer ServiceTravel PlanningJiraTravel & HospitalityHospitality & TourismAdministrative SupportLifestyle & TravelZendeskTime ManagementVirtual AssistanceTask CoordinationData Entry - $15 hourly
- 5.0/5
- (1 job)
Hi there! I am a flexible individual who consistently goes above and beyond, with 14 years of expertise in the Airline, Travel, and Hotel Industry internationally. I accumulated extensive experience and skills in customer service, leadership roles, administration, and product fulfillment. I also possess a strong grasp of geography and a seasoned traveler myself. I am proficient in utilizing Amadeus and Sabre GDS, B2B, and B2C travel platforms. I also have a background in managing hotel booking platforms like booking .com, Agoda, and Airbnb, as well as PMS Hotel POS system. I am also adept at utilizing Trello, Canva, Google Suite, Slack, Freshdesk. As a professional that can easily adapt to a fast-paced environment, I am very enthusiastic to learn any new tools or system not only to get the job done but also for my continuous growth.SabreOrder FulfillmentProduct ManagementCanvaTrelloLeadership SkillsData AnalysisProduct MarketingOffice AdministrationExecutive SupportCustomer ServiceBusiness OperationsTicketing SystemAmadeus CRSFreshdesk - $5 hourly
- 5.0/5
- (1 job)
An excellent and empathetic communicator with a passion in Customer Service. Worked with few Business Process Outsourcing companies where I provide proactive solutions to Digital Customers in a timely manner. Pursuing a position in client service role to grow my desire as a representative of the company.SabreCustomer Experience ResearchCustomer ExperienceData EntryCustomer ServiceOnline Chat Support - $5 hourly
- 5.0/5
- (2 jobs)
Professional Summary: Motivated and dedicated professional with a strong background in the BPO (Business Process Outsourcing) industry. Skilled in providing exceptional customer service, effective communication, and attention to detail. A visual learner with a knack for voice narration, seeking an opportunity to leverage my skills and embark on a rewarding career as a Virtual Assistant. Skills: BPO Experience: Possessing three years of experience in the BPO industry, I have honed my customer service skills, problem-solving abilities, and the ability to work in a fast-paced environment. I am accustomed to handling high call volumes and resolving customer inquiries efficiently. Effective Communication: Proficient in both written and verbal communication, I am able to effectively convey ideas, information, and instructions to clients and colleagues. I am skilled in maintaining a professional tone and adjusting my communication style to suit various audiences. Attention to Detail: With a keen eye for detail, I excel in tasks that require accuracy and precision. From data entry to document proofreading, I ensure that all work is completed to the highest standards and is error-free. Visual Learning: As a visual learner, I have developed the ability to quickly understand and assimilate information presented in visual formats. This skill allows me to grasp concepts, instructions, and processes swiftly, enabling me to execute tasks effectively. Voice Narration: I possess a passion for voice narration and have actively pursued this interest. I have practiced and developed my vocal skills, including clarity, tone, and modulation. I am confident in my ability to provide engaging and captivating voiceovers for various projects. Tech-Savvy: I am proficient in using various software and online tools, including Microsoft Office Suite, Google Workspace, project management platforms, and communication tools. I adapt quickly to new technologies and am eager to learn and utilize additional tools that facilitate virtual assistance. Education: AB Broadcast Journalism | De La Salle University- Dasmarinas | 2010-2016 Availability: I am flexible and willing to adjust my schedule to meet the needs of the role. As a virtual assistant, I am excited to leverage my BPO experience, visual learning skills, and voice narration abilities to provide exceptional support to clients and contribute to the success of their projects. I am confident that my dedication, adaptability, and passion for delivering excellent service will make me a valuable asset to your team. Thank you for considering my application. I look forward to the opportunity to discuss how I can contribute to your organization in more detail. Sincerely, ElizaSabreVoice-OverVoice ActingData EntryEmail SupportPhotographyVoice RecordingOnline ResearchEnglish - $8 hourly
- 5.0/5
- (1 job)
Hello! I’m Charlene. I am a highly skilled Virtual Assistant and Customer Service Specialist. YEARS OF EXPERIENCE: • Real Estate Customer Service & Chat Support (US Real Estate) • 2 Years of General Admin Virtual Assistance (AU Real Estate) • 5 Years in Customer Service (Inbound & Outbound Calls) • 2 Years as Passenger Service Agent SKILLS: • Inbox and Calendar Management • CRM and Database Management • Email Response • Maintenance Work Orders • Load and/or update listings from various real estate websites/portals • Prepare and send reports, proposals, notices, agreements, and contracts • Basic Bookkeeping / Invoicing / Chasing up payments • Update spreadsheets, checklists, and folders • Coordinate with other staff members, project contractors, coordinators, etc. • General Data-Entry • Research and Reporting • All other admin tasks required by the Property Managers and Sales Agent I would welcome the opportunity to discuss my qualifications further in an interview. Please feel free to check out my resume. Thank you!SabreMaintenance Management SoftwareInvoicingVirtual AssistanceBPO Call CenterEmail CommunicationProperty Management SoftwareMicrosoft Outlook DevelopmentDatabase Management SystemAviationCRM SoftwareSalesforceDocuSignAdvertisingReal Estate - $20 hourly
- 5.0/5
- (19 jobs)
I am Customer Service Specialist with over 6 years of professional experience supporting businesses such as car dealership, telephone company, airlines, social media, and CRM software. My Experience: ○ I specialize in MINDBODY Software including all of MINDBODY's software products, branded app, branded web, accounts receivable, marketing suite automation, campaign, payment processing, retention, and account updates. ○ Handled computer reservations systems and GDS systems (AMADEUS AND SABRE). ○ Effectively manage a high volume of support-related inquiries with the ability to deliver professional customer service through both verbal and written communication. ○ Creating and monitoring a wide variety of email marketing campaigns. ○ Evaluating online social media and advertising content. ○ Schedules consultations between sales staff and prospective clients, ensuring that important meetings are booked for the sales team. My Skills ○ Outstanding Customer Service ○ Email Management ○ Calendar Management ○ Data Entry ○ Admin task My Tools and Software ○ Mindbody Software CRM ○ Amadeus and Sabre ○ Microsoft Office ○ Google Docs ○ Canva ○ Slack ○ Zoom ○ Loom ○ Squarespace ○ Go Daddy ○ PROMAX and Volie ○ Omnistream Whatever Your Business Goals, I Can Help You Achieve Them!SabreCold CallingCustomer ServiceMINDBODYTechnical SupportSocial Media ContentMicrosoft PowerPointContent AnalysisCanvaEmail MarketingCRM SoftwareMicrosoft WordMicrosoft ExcelData Entry - $8 hourly
- 5.0/5
- (4 jobs)
Hi! I am a detail oriented, fun and trainable Virtual Assistant, Customer Support Representative and Quality Assurance Analyst. I have a strong background in: Personal and Commercial Lines Insurance e-Commerce/Sales General Admin , Email, Calendar Management, Booking Travel Accommodations, Social Media Management, Content Creation and Graphic Design I am familiar with Auto, Commercial and Home Insurance, Google Workspace, Google calendar, Calendly, Slack, Outlook, CRM - Salesforce, Agency Zoom, AMS360, IMS 4, Avaya, ClickUp, Zendesk, Omnichannel, Jira, Snapchat, Skype, Google meets, Zoom, Ring Central, MS365, Canva Pro, GDS (Amadeus, Galileo, Sabre)SabreVehicle InsuranceMicrosoft OutlookGoogleCustomer ServiceJiraSalesforce CRMSlackZendeskTime ManagementCanvaGoogle SheetsEmail CommunicationVirtual AssistanceMicrosoft Office - $15 hourly
- 5.0/5
- (3 jobs)
🚀🚀🚀Are you looking for a professional expert to manage your administrative tasks and/or Customer Service Manager? 💥 I, Jefferson, am here to help you elevate your business. I can be your Travel Gedi, Customer Service King, a Supervisor, or even your Manager. Here's more on what I can offer. 1️⃣🖥️ 𝓒𝓾𝓼𝓽𝓸𝓶𝓮𝓻 𝓢𝓮𝓻𝓿𝓲𝓬𝓮 𝓔𝔁𝓹𝓮𝓻𝓽 that provides a satisfactory support to customers and respond to inquiries through multiple channels including phone, chat and email, in line with your company standards for communication. If none, let's create one for you! 2️⃣🖥️ 𝓣𝓻𝓪𝓿𝓮𝓵 𝓐𝓰𝓮𝓷𝓽 𝓖𝓮𝓭𝓲 that mastered Sabre and Amadeus GDS for the last 10 years. Travel Industry is my playing field for a decade and I am excited to talk more about it! 3️⃣🖥️ 𝓒𝓾𝓼𝓽𝓸𝓶𝓮𝓻 𝓢𝓾𝓹𝓹𝓸𝓻𝓽 𝓣𝓮𝓪𝓶 𝓛𝓮𝓪𝓭 & 𝓜𝓪𝓷𝓪𝓰𝓮𝓻 that set KPIs for the customer support team, track KPIs' progress and provide feedback to team members whenever necessary. Monitors the daily workloads of team members and makes necessary adjustments to ensure adequate coverage and that correct procedures are followed. Identify system and workflow improvements to enhance team’s efficiency. Improves the overall CSAT score by reviewing people opportunity based on customer's feedback. Conduct Root cause Analysis and implement the appropriate actionable items. CSAT coaching and PowerPoint presentation expert 𝑯𝒆𝒓𝒆'𝒔 𝒂 𝒃𝒓𝒊𝒆𝒇 𝒔𝒖𝒎𝒎𝒂𝒓𝒚 𝒐𝒇 𝒎𝒚 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝒄𝒂𝒓𝒆𝒆𝒓 ♦ Customer Service for the #1 online Travel Agency, Expedia for more than a year ♦ Escalation Desk and back end Support for Expedia; 3 years ♦ One of the pioneering Supervisor of FlightHub - 2 years ♦ Call Center Operations Manager for 7 years ♦ Teleperformance Learning and Development Team - 1 year where we created a curriculum for new Work at Home Team Leaders ☀ 𝑷𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍 𝑸𝑼𝑨𝑳𝑰𝑻𝑰𝑬𝑺 🔥 Strong experience in working with retail customers, B2B and Top Tier executives 🔥 Inbound Calls, Outbound Calls, Chat Support and Email Management 🔥 GDS Expert - Sabre and Amadeus 🔥 Extensive knowledge of various travel destinations 🔥 Strong understanding of travel logistics and itineraries 🔥 Excellent communication and customer service skills 🔥 Attention to detail and organizational skills 🔥 Proficient in Google Suite, MSO and Excel. Experience working with a multiple CRM 🔥 PowerPoint Presentation Expert 🔥 Professional with excellent verbal and written communication skills 🔥 Customer Support Leader with strong experience in leading customer support associates 🔥 Positive attitude and a willingness to learn and grow in the position 🔥 Expert in determining root causes and propose optimal solutions. 🔥 Can work under pressure, dependable, easy to adapt, resilient and dependable. 🔥 Proactive, takes initiative and has foresight 🔥 I have a reliable, fast internet connection (both main and back up). 🔥 2 Home Desktops and 2 backup laptops Yes ❤️I am that second set of ⚡️ motivated hands and brains you can trust to lighten your load and carry out the stuff that needs to be done . . right on the first "wink" If you're ready to team up for success, here are the next steps: 👉Send me an Upwork Message 👉Click the green schedule meeting button 👉Choose one for 15 minutes and I'll confirm a timeslotSabrePowerPoint PresentationMicrosoft PowerPointCustomer Transaction EmailCrypto Exchange PlatformTravel PlanningClient ManagementSalesforceTraining & DevelopmentAmadeus CRSCustomer ServiceManagement SkillsLeadership CoachingHubSpotFreshdesk - $7 hourly
- 5.0/5
- (1 job)
Hello! I'm grateful that you looked at my profile. No matter how long the project takes, my aim is to streamline your company's operations. I'm always on the lookout for strategies to boost output and revenue. My Skills: - Outstanding Customer Service - Attention to detail - Well - Organized - Efficient - Great Communication - Flexible - Excellent Verbal and Written Communication Skills - Quick Learner - Problem Solver - Familiar with Microsoft Office Suite - Familiar with Canva and Adobe PhotoshopSabreGoogle SheetsMicrosoft OfficeAmadeus CRSMicrosoft Excel Want to browse more freelancers?
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