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With over 15 years of experience in various Learning and Development, Training, Quality Management, and Customer Success roles, I am a passionate and results-oriented L&D Leader who helps organisations achieve their learning objectives and drive strategic L&D initiatives. Here are my career highlights: 🚀 Leveraging 18 years of leadership experience to drive transformative change in your organization 📚 Two decades of expertise in Learning and Development, covering product and service training, business communication instruction, and tailored talent development programs 📈 A proven track record in people, project, and events management to ensure seamless implementation of L&D strategies 💼 Exceptional skills in hiring, coaching, and recruitment 🌟 A focus on customer satisfaction, insights, and loyalty to help your business thrive 💻 Proficiency in instruction, eLearning, and engagement to create dynamic, knowledge-sharing environments Also, I have also acquired multiple credentials, such as TESOL, Career Service Professional Exam, and Lean Six Sigma Certification - Yellow Belt, that demonstrate my commitment to continuous learning and improvement. My mission is to help organisations and individuals achieve excellence and innovation through effective and engaging learning and development solutions. If you're seeking a dedicated professional to elevate your team's leadership, training, and quality management, let's connect and drive success together!

Greetings! Thank you for taking the time to view my profile. I am a Learning and Development Professional with more than of a decade experience in training and development both in academic and in corporate environments. I specialize in: Business Operations/Support Specialist High Level Virtual Support Administration Webinar Management Soft Skills Training Delivery Tools and Technology Training Delivery Wordpress/Website Management Training Coordination

Here are five highlights of my professional career: 1. Specialized in Learning Management Systems and instructional design, with proven expertise in developing and delivering effective training programs. 2. Created engaging training materials and facilitated sessions for diverse audiences, leading to improved employee performance. 3. Skilled in applying adult learning principles to create impactful and learner-centered experiences. 4. Strong leadership and people management skills, with experience leading training teams and mentoring instructional designers and facilitators. 5. Notable achievements include streamlining onboarding processes and enhancing training effectiveness across organizations.

Over 19 years, I've built and managed learning catalogues of 18 to 30 instructor-led and e-learning programs at a time for organizations in legal services, fintech, and BPO — handling everything from curriculum design to full LMS administration and vendor management. I've cut a global training budget by 30% while maintaining full program coverage, managed LMS and content pipelines for 300+ learners at a fast-growing fintech, and personally developed the majority of a global law firm's business skills training, delivered consistently across 7 international offices. I design and manage the full lifecycle of a course: instructional design (ADDIE, SAM, microlearning, gamification), e-learning builds (SCORM-compliant), and LMS administration (TalentLMS, Skool, Kajabi, Confluence). For live and virtual delivery, I run sessions in Zoom and Miro, using Kahoot and Slido to keep engagement high. On the production side, I use Claude AI and NotebookLM for content drafting and research, Canva for visuals, and Camtasia, CapCut, ElevenLabs, and Veo for video and voiceover work. If you have a training need but no one to design, build, or manage it end-to-end, that's exactly where I come in.

I will identify and address training needs in your organization in the most effective, practical and cost-efficient way. Expert in learning and development and customer experience with cross-functional exposure in recruitment, policy writing, and basic HR functions. Tasks and Projects handled: Training and Workshop Facilitation and Delivery LMS Development Curriculum Development Course Creation (virtual and face-to-face) Material Creation Instructional Design Process Training Up-skilling and Cross-skilling Onboarding Virtual Room Support (Producer) Training Evaluation Virtual Team Building Virtual Meeting Facilitation and Hosting Industries supported: Banking Financial Services Insurance Sales E-Commerce Telco Tools and Systems used: Hubspot Trello Miro Slack Monday.com Basecamp Highrise Stackby EdApp Kajabi Zoho Learn Articulate MS Powerpoint Canva Trello G-Suite MS Teams Zoom Skype

Key Responsibilities: Collaboration: Partner with experts to curate tailored content for investigations. Course Development: Design engaging, visually striking e-learning modules. Content Relevance: Continuously ensure materials reflect the latest in investigative practices. Engagement Enhancements: Embed multimedia, quizzes, and evaluations to amplify user engagement. Diverse Adaptation: Tailor content for varied learning styles and proficiencies. Technical Integration: Adhere to SCORM standards for easy LMS integration. Quality Control: Conduct rigorous checks for course performance and learning efficacy. Continual Learning: Stay updated with the latest instructional design techniques and trends. Profile: Expert in crafting educational materials, optimizing content to modify learner behavior and enhance skills for achieving professional and academic objectives. Proficient in simplifying intricate teachings into effective, result-driven learning solutions. Skills: Instructional Design | Corporate Training | Facilitation | Learning Design e-Learning | Storyboarding | Visual Design | eBooks Platforms: Zoom | Adobe Connect | MS Office | PowerPoint Materials: Curriculum Development | Job Aids | Facilitator Guides | Learning Virtual Producer Authoring Tools: Camtasia | Articulate Storyline & Rise | Adobe Captivate Methodologies and Practices: Adult Learning Principles | SWOT Analysis | Training Needs | Coaching | ADDIE Model Gagne's 9 Instructional Events | e-Learning Theories Education: St. Louis University of Baguio: B.S Psychology (1996-2000) Alison: e-Learning Theories and Practice (October 2021) Services Offered: L&D Trainings Instructional Design & Curriculum Development Storyboarding & Articulate Course Creation e-Learning Material & e-Workbooks Guides: Facilitator & Participant Corporate Coaching User Manual Design & Development Professional Explainer Videos This version condenses the information, eliminates repetitions, and arranges data in a manner that's straightforward and easy to digest.