Hire the best Facilitation Freelancers in the Philippines
Check out Facilitation Freelancers in the Philippines with the skills you need for your next job.
- $11 hourly
- 4.7/5
- (2 jobs)
A dynamic and results-driven professional with experience in team management, customer service, and operations. I have a proven track record of leading and supporting teams in fast-paced environments, developing strong communication and leadership skills throughout my career at Ttec and Concentrix. I’m open to exploring new opportunities where I can leverage my expertise in operations, team leadership, and process optimization to drive success. I'm passionate about continuous learning, and I'm eager to bring my skills to a forward-thinking company. If you're looking for someone with a strong work ethic, adaptability, and a passion for achieving results, I’d love to connect and explore potential collaborations.Facilitation
Customer ExperienceEmployee TrainingCustomer SatisfactionCustomer Support - $12 hourly
- 5.0/5
- (9 jobs)
With over 11 years of extensive experience in the sales and call center industry, I have honed my skills in leading and managing high-performing teams. My journey has been marked by a commitment to excellence in customer relations and achieving ambitious sales targets. Leadership: Throughout my career, I have successfully led and managed diverse teams, ensuring operational efficiency and fostering a collaborative work environment. My leadership approach emphasizes motivating team members, setting clear goals, and driving performance through strategic planning and execution. Training and Development: A significant aspect of my role has been training, developing, and coaching sales personnel. I take pride in nurturing talent and guiding team members towards their professional growth. By implementing comprehensive training programs and continuous development initiatives, I have enabled sales teams to excel in customer engagement and achieve measurable results. Skills: * Team Leadership and Management * Sales Strategy and Execution * Knowledge in Consultative Sales * Customer Relationship Management * Training and Development * Performance Metrics and Analysis Achievements: * Consistently met and exceeded sales targets, contributing to overall company growth. * Successfully managed and scaled a team of sales professionals, ensuring high retention and job satisfaction rates. * Developed and implemented training programs that improved team performance and customer satisfaction scores.Facilitation
Team ManagementManagement SkillsCustomer SupportLeadership SkillsCall Center ManagementCustomer ServiceTechnical SupportSaaSMicrosoft OfficeCommunication SkillsTrainingCoachingPeople ManagementSales - $35 hourly
- 4.9/5
- (14 jobs)
I will identify and address training needs in your organization in the most effective, practical and cost-efficient way. Expert in learning and development and customer experience with cross-functional exposure in recruitment, policy writing, and basic HR functions. Tasks and Projects handled: Training and Workshop Facilitation and Delivery LMS Development Curriculum Development Course Creation (virtual and face-to-face) Material Creation Instructional Design Process Training Up-skilling and Cross-skilling Onboarding Virtual Room Support (Producer) Training Evaluation Virtual Team Building Virtual Meeting Facilitation and Hosting Industries supported: Banking Financial Services Insurance Sales E-Commerce Telco Tools and Systems used: Hubspot Trello Miro Slack Monday.com Basecamp Highrise Stackby EdApp Kajabi Zoho Learn Articulate MS Powerpoint Canva Trello G-Suite MS Teams Zoom SkypeFacilitation
Product OnboardingCustomer OnboardingProgram ManagementClient ManagementVoice-OverAdministrative SupportTask CoordinationCommunication SkillsPeople ManagementAccount ManagementTraining Needs AnalysisTraining DesignTraining & DevelopmentTraining - $6 hourly
- 5.0/5
- (1 job)
I've had the opportunity to work in diverse roles that have contributed to my skill set and professional growth. My profile won't demonstrate these skills that I can attribute to helping your business to be more successful; as a matter of fact, it doesn't prove anything much about me. That is why we should talk and allow ourselves to verify this for ourselves.Facilitation
Training MaterialsCustomer SatisfactionSocial Media AdvertisingQuality AuditCoachingCustomer ServiceAppointment SettingSales ConsultingEmail EtiquetteCold CallingTraining & DevelopmentTime ManagementComputer BasicsEmployee Onboarding - $30 hourly
- 4.7/5
- (6 jobs)
9+ years combined experience in the Training, Learning, & Development, and Instructional Design fields. I'm also the Digital Learning committee head of the Philippine Society of Talent Development, a premier non-profit organization for Talent Development practitioners in the Philippines for Talent Development practitioners. I'm a dedicated and results-oriented freelancer passionate about making an impact through effective learning solutions. I can facilitate, project manage, design, and develop content. I'm knowledgeable in various tools below: Articulate Storyline Articulate Rise Adobe Photoshop Adobe Animate Adobe Illustrator Adobe After Effects Adobe Premier Pro Adobe InDesign Canva Powtoon Toonly Vyond PowerPoint ChatGPT Quillbot Wellsaidlabs 360Learning Moodle Let's collaborate and bring your ideas to completion!Facilitation
Presentation DesignAdobe InDesignAdobe IllustratorAdobe AnimateAdobe PhotoshopCustomer ServiceArticulate Storyline - $7 hourly
- 4.5/5
- (5 jobs)
With more than 12 years of extensive experience in the BPO as a Senior Trainer and a top-performing agent supporting Sales, Customer Service, Technical Support, Retention, and Collections, I know I can do better than expected. I can revisit processes and share my insights to improve processes and better customer experience. I can work as a high-caliber trainer or as a top-performing agent - either way, I know I can perform and be an asset to the company.Facilitation
Customer ServiceSales ManagementCustomer RetentionAdministrative SupportTraining & DevelopmentCustomer SupportOutbound SalesTraining PresentationTechnical SupportEmployee TrainingData EntryEmail Support - $10 hourly
- 5.0/5
- (3 jobs)
Hi and thanks for checking out my profile! I have a BPO experience for over 10 years mostly with customer service roles. And have handled mostly, if not, all platforms with the role (email, chat, phones). I also have a vast knowledge of how to communicate with customers/people, understanding the situation and making sure that there will be no stones left unturned in resolving a customer's concern/inquiry. I was also a Communications Trainer at my most recent BPO Company, Concentrix for 2-3 years. I have excellent facilitation skills related to my position training new hire/existing employees about communications and product related topics. I have handled multiple programs training agents on how to deliver excellent customer experience through training facilitation, coaching, attendance and KPI tracking, making sure that my trainees are fully equipped before we get them endorsed to operations.Facilitation
Email CommunicationSalesCustomer ServiceTechnical SupportComputer SkillsChat & Messaging SoftwareCommunication SkillsTraining - $20 hourly
- 5.0/5
- (2 jobs)
Strengths and Skills: • End-to-end recruitment • Labor relations • Time-keeping • Payroll processing • Reports preparation and generation • Creating various trackers • Managing applicants' online and in-person assessments • Training employees • Monitoring and maintaining documents • Scheduling • Management and client coordination • Customer support • Data Entry • 201 filing / E-filing • Minutes of the meeting • Employee Engagement • Observing confidential information/data • Online research • Basic computer troubleshooting • Effective communication • Highly Organized • Critical-thinking • Decision-making • Can work with minimal to no supervision Software and Systems: • Microsoft Office: Word, Excel, PowerPoint, Outlook, Teams • Google Suite: Gmail, Sheets, Slides, Drive, Voice, Forms • Adobe Acrobat • Slack • Trello • Canva • ADP • Deluxe Payroll • Viber, WhatsApp • Zip Recruiter • Indeed • SmartCare • CalendlyFacilitation
Email CommunicationMicrosoft ExcelProject ReportGoogle SheetsCommunicationsSchedulingData EntryReport WritingTask CoordinationGraphic DesignVirtual AssistanceStaff Recruitment & ManagementOnline Research - $10 hourly
- 5.0/5
- (7 jobs)
Research in Mental Health/ Psychology Virtual Counseling *Registered Psychologist *Registered Guidance Counselor *Mental Health Facilitation TrainerFacilitation
TypingPsychologyData EntryWebinarMicrosoft OfficeCounseling PsychologyCandidate InterviewingLife CoachingGeneral TranscriptionEnglish - $10 hourly
- 5.0/5
- (1 job)
I'm experience with facilitating activities and administrative task as a Project officer. I'm a beginner in freelancing job and I'm very willing to be trained and interested to work part time.Facilitation
Communication SkillsManagement SkillsAdministrative SupportComputer SkillsProblem Solving - $55 hourly
- 0.0/5
- (1 job)
I have over 25 years of professional experience as a CPA, financial and forecasting analyst, team leader, training consultant, and workshop facilitator. More than that, I'm an avid yoga practitioner for nine years and an advocate of overall health and wellness. With my extensive and wide range of experience, I would like to add value to your business through: - Impactful and comprehensive financial analyses, forecasts and modelling - Financial business presentations for executive management - Technical writing, review and documentation of processes and procedures - Communications and soft-skills training - Workshop and learning facilitation - Creating training materials (with your specific topic) - Business, speech and creative writing Most importantly, in all my experience, the CUSTOMER is always at the forefront. Drop me a note and let's start helping you!Facilitation
CommunicationsTraining & DevelopmentEducation PresentationSoft Skills TrainingWorkshop FacilitationFinancial Policies & ProceduresFinancial ProjectionFinancial AnalysisProofreadingCopy EditingPersonal Training SessionFinancial PresentationTraining MaterialsTechnical Writing - $22 hourly
- 5.0/5
- (4 jobs)
Hey there! I appreciate you visiting my profile. Here's a quick overview of my skills and strengths. I am well organized, efficient, and self motivated. The key to my success has been to learn quickly by application and experience. 🧑🏫Training and Development: With over 6 years of experience in training, coaching, and evaluating, I have honed my skills in effectively transferring knowledge, engaging to different individuals online, helping develop and meet certain KPIs, and facilitate virtual instructional curriculum. I am well-versed in creating dynamic e-learning content that engages learners and fosters a deeper understanding of the product. Feel free to reach out, and let's discuss how I can contribute to your team or current project.Facilitation
Design ConceptCurriculum DevelopmentTrainingTraining Needs AnalysisOrganizational DevelopmentCommunication Skills - $5 hourly
- 5.0/5
- (1 job)
As a professional, I enjoy communicating with people and meeting their needs whether be it in a corporate or educational setting. As an educator, I love learning new skills in order to grow professionally and individually. Although I can finish assigned tasked individually, I work best with supportive and collaborative people and take initiative in suggesting improvements and getting the work done.Facilitation
Customer SupportCommunication SkillsTeachableAdministrative SupportWritingTeaching EnglishComputer Skills - $5 hourly
- 4.8/5
- (1 job)
Are you looking to elevate your brand's online presence and streamline your operations? I’m here to help! As a Marketing Virtual Assistant, I specialize in crafting engaging social media content, designing optimized landing pages, and implementing effective email automation strategies. Additionally, I provide comprehensive administrative assistance to ensure your business runs smoothly and efficiently. What I Offer: Social Media Management: From content creation to scheduling and engagement, I manage all aspects of your social media channels to maintain a consistent and appealing brand presence. Email Marketing Automation: I design and manage email campaigns that nurture relationships and convert prospects into loyal customers. Administrative Support: I handle day-to-day administrative tasks, including email management, calendar scheduling, data entry, and document preparation, allowing you to focus on your core business activities. Why Work With Me: Proactive Support: I go beyond just completing tasks; I actively seek out ways to add value to your business, whether it’s through optimizing processes or suggesting new strategies. Problem-Solving Mindset: Challenges are inevitable, but I thrive on finding creative solutions that keep projects moving forward. Adaptability: Every business is unique, and I tailor my approach to fit your specific needs and goals. Let’s collaborate to make your brand stand out in a crowded digital landscape while ensuring your operations are handled with care. I’m committed to delivering high-quality work that aligns with your vision and drives results.Facilitation
Online Chat SupportTeachingExam PreparationAdministrative SupportPsychologySocial Media AdvertisingCommunity DevelopmentCommunity EngagementCounseling Psychology - $5 hourly
- 4.7/5
- (1 job)
I have been in the BPO industry for more than 10 years and have gained multiple skills in different lines of business. In those years I have experienced being an agent, SME, Trainer, QA and Team Manager. I have also managed to improve my knowledge on Microsoft Excel and PowerPoint. I have also gained more confidence in training and facilitation. I was also given an opportunity to share what I've learned to agents and aspiring leaders.Facilitation
Technical SupportProject ManagementQuality AuditQuality AssuranceTrainingCustomer ServiceTeam Management - $5 hourly
- 5.0/5
- (6 jobs)
Registered Psychometrician Guidance Practitioner Certified Mental Health Trainer Counseling Skills Administration and Interpretation of Psychological Tests Management Skills Application of Psychological concepts in Helping ClientsFacilitation
Test ExecutionData EntryClient InterviewCounseling - $10 hourly
- 5.0/5
- (1 job)
I'm an Executive Admin Assistant providing high-level administrative support to executives and senior management. I can help with managing calendars, coordinating meetings, organizing travel arrangements, handling correspondence, and ensuring seamless communication within the company.Facilitation
ReportTravel & HospitalitySocial Media ManagementEmail & NewsletterCalendar ManagementGraphic DesignHiring StrategyTraining & DevelopmentSystem AdministrationReceptionist SkillsExecutive SupportAdministrative Support - $9 hourly
- 5.0/5
- (3 jobs)
Learning & development is my expertise. Instructional design, training facilitation and learning management system administration are some of the skills that I'm very confident at. I have great work ethics and pickup systems and processes fast.Facilitation
Hosting Online MeetingsVideo EditingLearning Management SystemTraining & DevelopmentInstructional DesignRecruiting - $20 hourly
- 5.0/5
- (1 job)
OBJECTIVE With over six years of experience in the BPO industry, including five years in leadership and managerial roles, I am confident in my ability to contribute effectively to your team and drive the success of your accounts. Throughout my career, I have worked predominantly with North American clients, specifically in the USA. In these roles, I have successfully initiated and managed several projects aimed at enhancing performance and operational efficiency. My experience includes overseeing large teams, managing headcounts, and leading diverse groups such as Team Leaders, Subject Matter Experts, and trainees. Currently, I serve as an Associate Operations Manager, where I continue to refine my skills in managing complex operations and fostering team growth. One of my core strengths is my ability to communicate effectively across various levels of an organization. I have demonstrated proficiency in addressing a range of audiences, from frontline staff to senior stakeholders, and in bridging gaps between different departments. Additionally, I possess a keen sense of urgency and meticulous attention to detail, which has been crucial in meeting tight deadlines and ensuring that every aspect of a project is thoroughly executed. These qualities have enabled me to drive results efficiently while maintaining high standards of quality. I am particularly drawn to the opportunity in your company because of work environment and culture that I was able to observed through your LinkedIn and company profile. I am excited about the prospect of applying my skills in project management, team leadership, client relations, and my proactive approach to detail-oriented tasks to contribute to the continued success and growth of your company.Facilitation
Five9CRM SoftwarePartnership & Collaborations OutreachEmail CommunicationEmail ManagementAppointment SettingElearningCoachingTraining & DevelopmentCustomer ServiceFinanceAdministrateManagement SkillsTeam Management - $130 hourly
- 0.0/5
- (0 jobs)
I am an Experienced Business Consultant with a proven track record of success in optimizing operations for businesses of all sizes. My expertise lies in streamlining processes, improving efficiency, and driving exceptional client satisfaction. Proven Results: I have successfully implemented Lean Six Sigma methodologies to optimize processes and deliver significant cost savings and increased revenue for my clients. Leadership & Mentorship: I excel at building high-performing teams, providing effective coaching and mentoring to foster professional growth within your organization. Client-Centric Approach: I am adept at building strong client relationships, understanding their unique challenges, and delivering customized solutions that exceed their expectations. Versatile Skillset: I possess a deep understanding of various business functions, including project management, marketing, training, and client relations, enabling me to effectively address a wide range of operational needs. I am passionate about helping businesses achieve their full potential. I am eager to leverage my expertise to assist you in overcoming your operational challenges and achieving your business goalsFacilitation
Google WorkspaceTeam FacilitationCustomer EngagementStrategic PlanningClient ManagementProject ManagementManagement ConsultingAnalytical PresentationRecruitingContinuing Professional DevelopmentCareer CoachingBusiness CoachingCoachingOperational Planning - $60 hourly
- 0.0/5
- (0 jobs)
Hello, I’m Nina. I have over 20 years of experience in the financial services industry, including a dedicated 18-year focus on Learning and Development. Proven expertise in designing and implementing strategic L&D solutions that drive business performance and enhance employee capabilities through collaborativepartnerships. I am passionate about creating exceptional learning experiences that empower people and contribute to their professional development.Facilitation
Team FacilitationWorkshop FacilitationTraining PresentationProfessional TrainingProfessional DevelopmentLeadership DevelopmentSoft Skills TrainingLeadership TrainingEmployee TrainingTraining Needs AnalysisTraining DesignTraining DataTraining & Development - $100 hourly
- 0.0/5
- (0 jobs)
I am a Registered Social Worker who can facilitate Project Management, Community Development, Resource Mobilization and other related task as may assigned. I am flexible to any learned opportunities that will be given to me. We can discuss further for my rate.Facilitation
Community EngagementCommunity DevelopmentProject ManagementSocial Work - $7 hourly
- 0.0/5
- (1 job)
• 10 years of BPO experience - both as a frontline agent and product trainer • Experience in working with people on different levels • Proficient with spreadsheets and word processing • Fluent English communications skill both written and spoken • Proven leadership skills • Effective business and report writing • Analytical and problem-solving skills • Excellent customer service skillsFacilitation
Client ManagementManagement SkillsCustomer SupportQuality AssuranceAnalyticsCommunicationsTechnical SupportCustomer Service - $15 hourly
- 5.0/5
- (1 job)
Equipped to continue excellence in providing high- level of service in facilitating and training. Thoroughly supports and meets clients and learner’s goals. Aims to always accurately assess employee performance. Highly dependable and organized Operations Trainer with over 9 years of experience providing up-to-date and effective skills improvement, leadership and values-based development programs to companies across BPO Industry. Proficient when adjusting in different tasks given with minimal supervision, time management and public relations.Facilitation
Workshop FacilitationEmployee TrainingTraining & DevelopmentEmail SupportEmail Technical SupportSocial Customer ServiceCustomer Service - $8 hourly
- 0.0/5
- (0 jobs)
Hi Team, I'm excited to join the team as your new Service Champ! I am capable of handling phone calls, chats, emails, and other administrative tasks. While I may not know everything, I am eager to learn and committed to making this opportunity worthwhile. For what it’s worth, I have worked in business outsourcing for over 12 years, mostly in customer relations, retention, and training, and I hold a degree in Accounting—if that counts. I’m not an expert, but I can take instructions and handle stakeholder communication in a professional setting. If my background excites you-let's jump on a call and discuss how I can help the organization. Your Next Service CHAMP, Rachel Ann PalenciaFacilitation
Customer ServiceAccountingAccounts Receivable ManagementAccounts Payable ManagementCurriculum DevelopmentTraining & DevelopmentFraud DetectionMarket ResearchPricing ResearchResearch DocumentationResearch PapersProduct ResearchTopic ResearchEquity Research - $7 hourly
- 0.0/5
- (0 jobs)
I'm Jocelyn Legaspi but you can call me Jocel - an educator-turned-trainer with a passion for communication, problem-solving, and continuous learning. I hold a Bachelor’s in Industrial Education major in Art Education and am currently pursuing a Master’s in Religious Education to further sharpen my leadership and training skills. From my early days teaching at Colegio San Agustin – Makati and St. Theresa’s College, I’ve refined my ability to create engaging, impactful learning experiences. After transitioning to the BPO world, I thrived as a Technical Support Specialist and Product Specialist, learning how to connect with customers and address their needs effectively. Later, as a Senior Executive Trainer at Wipro Philippines and Learning & Development Facilitator at Virtual Staffing Careers, I’m focused on creating dynamic training programs that empower teams to excel. Whether I’m streamlining training delivery or coaching employees, I’m driven by the goal of helping others succeed. With expertise in coaching, content management, adult learning, and problem-solving, I bring a creative, results-oriented approach to everything I do. Let’s connect and explore how we can collaborate to achieve success!Facilitation
Instructional DesignPhoto EditingInvitation DesignResearch & DevelopmentTraining Needs AnalysisCalendar ManagementCurriculum DesignCoachingGoogle WorkspaceMicrosoft OfficePhotobook DesignBook CoverArt & DesignAdobe Photoshop - $7 hourly
- 5.0/5
- (2 jobs)
I am an accurate, thorough, and a persistent worker. I can prioritize and execute tasks in high pressure environment and I also focus on workflow optimization. I taught English to non-English speakers for 5 years. I served as a guidance counselor to students and I am proficient in making researches.Facilitation
TrainingLeadership DevelopmentSourcingSalesforce CRMCounseling PsychologyPublic SpeakingResearch DocumentationCopywritingOrganizational DevelopmentCommunication SkillsData EntryData Analysis Want to browse more freelancers?
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