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Compassionate and detail-oriented Registered Nurse (RN) with 10+ years of healthcare experience, including behavioral health and telehealth support. Skilled in managing EHR systems such as Reliatrax and Spruce, I help therapy practices and care management teams streamline operations, maintain accurate patient records, and ensure HIPAA-compliant communication. My goal is to let you focus on patient care while I handle documentation, coordination, and administrative tasks efficiently and with professionalism. 🩺 Core Skills & Services Behavioral health & telehealth virtual assistant (DUI, DV, CBT, relapse prevention programs) EHR management: Reliatrax, Spruce Health, SimplePractice, TherapyNotes Client intake, scheduling, and documentation support HIPAA-compliant data entry and workflow optimization Lead generation, research, and appointment setting Provider coordination, billing support, and follow-ups Patient communication and care coordination 💻 Specialized Experience Virtual Office Manager for a Colorado behavioral health agency: managing HIPAA-secure systems, client onboarding, and EHR documentation. Extensive BPO & VA background serving U.S., U.K., and Australian clients — delivering reliable admin support, outreach, and lead generation. Skilled in Google Workspace, Zoho WorkDrive, and other telehealth platforms to streamline clinic operations. 🌟 What Sets Me Apart Healthcare + Administrative Expertise: I understand both the clinical language and the business side of healthcare. Behavioral Health Focus: From group scheduling to treatment plan templates, I can handle the operational tasks that keep your practice compliant and organized. Professional, Confidential, and Results-Driven: I operate with compassion, precision, and complete data security. Let’s build a smoother, more efficient telehealth workflow — together. 💙 ⸻ 🧰 Tools I Use 🔎 Lead Generation & CRM • ReliaTrax (Behavioral Health EHR/CRM) • LinkedIn Sales Navigator • Apollo / ZoomInfo • HubSpot, Zoho, GoHighLevel • Google Ads (AdWords) • Craigslist 📅 Productivity & Workflow • Google Workspace (Docs, Sheets, Gmail, Calendar) • Microsoft Office Suite • Calendly • Trello 🎨 Design & Content Creation • Canva (Graphics & Social Media) • CapCut (Video Editing) • Adobe Photoshop • WordPress • Blogger.com • Mailchimp (Email Marketing) 🤖 AI & Automation • ChatGPT (Content Creation, Research, Process Optimization) • CapCut AI (Auto-captioning & Smart Video Editing) • Canva AI (Magic Write & Magic Design for Graphics) • Copy.ai (Marketing Copy & Social Media Captions) • Notion AI (Summaries, Note-taking & Workflow Optimization) • Fathom AI (Meeting Notes & Call Summaries) ⸻ 🚀 Services to Boost Your Business • Lead Generation & Data Mining • Appointment Setting & Cold Calling • Research & Analysis (Market, Competitor, Business Insights) • Customer Service & BPO Sales Support • Healthcare Admin Support (ReliaTrax, Scheduling, Intake, Documentation) • Admin Support & Email/Calendar Management • Social Media & Content Support (Graphics + Video Editing) • Blog Hosting Setup & Blog Management (WordPress & Blogger.com) • Digital Marketing Support (Google Ads, Mailchimp Campaigns) • AI-Assisted Content & Research ⸻ 📊 Research & Analysis Expertise • Market Research: Identifying opportunities, trends, and target audiences • Competitor Analysis: Tracking strategies, pricing, and positioning • Data-Driven Insights: Turning raw data into actionable business recommendations ⸻ 💡 Skills That Set Me Apart • Creative: Finding innovative ways to solve problems • Communication: Clear, professional, and client-focused • Time Management: Delivering quality work on time • Flexibility: Adapting to different industries & tasks • Efficiency: Streamlining workflows for maximum results ⸻ ✅ Sounds like what you need? 3 Quick Steps: 1. Send me an Upwork Message 2. Share your requirements 3. Let’s work together to hit your business goals 🚀

US Registered Nurse with extensive experience in medical documentation, virtual clinical support, AI healthcare projects, and workforce training. Proven background as a Lead Medical Scribe, Virtual Medical Scribe Trainer, Clinical Data Analyst, and Medical AI Prompt Engineer. Skilled in EHR management (Epic, eClinicalWorks, AthenaHealth, and others), clinical documentation, case coordination, quality assurance, and client onboarding. Combines strong clinical knowledge with healthcare technology expertise to support efficient, compliant, and patient-centered operations.

I’m a dedicated Medical Virtual Assistant with hands-on experience in insurance verification, prior authorizations, scheduling, and EMR documentation. I’ve worked with healthcare platforms such as Kareo, Tebra, eClinicalWorks (eCW), Claimocity, and PointClickCare, supporting physicians and clinics in streamlining daily operations. I specialize in: Insurance Verification & Prior Authorization – ensuring accurate coverage and copay details Medical Scribing & EMR Management – precise documentation that helps providers focus on patient care Administrative Support – handling inbound/outbound calls, appointment scheduling, and patient coordination With strong attention to detail and a compassionate approach to healthcare, I make sure every task is completed efficiently and accurately. My goal is to help your practice run smoothly so you can focus on what matters most—your patients. Let’s work together to bring reliability, organization, and care to your medical practice.

Highly experienced global healthcare operations professional with 6+ years of expertise delivering end-to-end clinic support and scalable virtual healthcare staffing solutions across the US, Canada, and Europe. ♻️ SERVICES OFFERED: ✅Remote Healthcare Operations Manager ➡️ (Full-Service Clinic Management, Patient Experience, Scheduling, Intake, Documentation & Provider Support) ✅Remote Medical Assistant & Clinical Operations Support ➡️ (Referral Management, Lab/Imaging Orders, Prescription Requests, Patient Follow-Ups & Care Coordination) ✅Medical Records & Health Information Management ➡️(Fax Management, Document Indexing, Chart Organization, Record Requests & EHR Documentation Support) ✅EHR Implementation, Optimization & Training ➡️ (New Practice Setup, Workflow Configuration, SOAP Template Customization, Staff Training & System Adoption) ✅Healthcare Technology & Patient Workflow Automation ➡️ (CRM Integration, HubSpot Workflows, Automated Patient Communication, Intake & Operational Process Improvement) ✅Revenue Cycle Management & Utilization Review Operations ➡️ (Prior Authorization Coordination, Insurance Verification, Denial Prevention, Authorization Tracking & UR Team Leadership) ✅Medical Scribe & Clinical Documentation Support ➡️ (Provider Documentation Assistance, SOAP Notes, Chart Review & Clinical Workflow Support) ✅Healthcare Administrative Training & Workforce Development ➡️ (Virtual Medical Assistant Training, SOP Development, Process Training & Team Onboarding) ✅Remote Patient Monitoring Operations ➡️ (Patient Enrollment, Monitoring Workflows, Data Tracking & Clinical Escalation Coordination) ✅Healthcare Staffing & Talent Operations Management ➡️ (Remote Healthcare Recruiting, Candidate Screening, Placement Support & Team Building) ✅Healthcare Business Development & Growth Operations ➡️ (Client Acquisition, Provider Partnerships, Healthcare Staffing Growth & Relationship Management) 💻 ELECTRONIC HEALTH RECORDS (EHR) SYSTEMS PROFICIENCY: DrChrono | Kareo | Therapy Notes | EPIC | Practice Fusion | AdvanceMD | AthenaHealth | NextGen EHR | eClinicalWorks | Sunwave | CHARM EHR | Jane EHR | Simple Practice 🛠️ TOOLS: Zoom Outlook / Microsoft Teams / GSuite VOIPs (Ring Central, 3CX, Spruce, Weave, Dialpad, NextHealth) CRM's (Hubspot, Salesforce, Zendesk) Project Management Tools like Clickup, Notion, Monday. com Team Tailor (end-to-end healthcare recruiting and client management) Microsoft Office (Excel, Word, PDF) 🎯 PAST HIGHLIGHTS: ✅ Managed a team of 9 people across 8 substance abuse facilities on efficient utilization review and prior authorization submissions to different payers across 4 states in the US. ✅ Recruited over 40 Virtual assistants from Asia, LATAM, and Africa for Janie Health in the US from LinkedIn, Indeed, TikTok, and Facebook. ✅ Trained over 70 Virtual Assistants for Janie Health on US phone call etiquette and triaging, EHR navigation, and US clinic workflows ✅ Supported mental health providers at Salient Health & Wellness, managing patient coordination from intake to appointment scheduling, insurance verification, and scribing ✅ Served as EHR Superuser for Restoration Healthcare (Irvine, CA), handling front desk tasks and chart prep, including medical records filling and documentation ✅ Onboarded and trained over 30 clinics as a DrChrono EHR Implementation Specialist ✅ Completed high-volume documentation and diagnostic entries with 90%+ QA accuracy 💡 WHY CLIENTS CHOOSE ME: ✅ Operations-driven healthcare professional with strong technical execution and end-to-end clinical systems expertise ✅ MD-level clinical knowledge combined with proven healthcare operations leadership and execution ✅Highly experienced clinical operator with 25,000+ charts documented across multiple specialties ✅End-to-end healthcare operations expertise from intake to documentation, coordination, and workflow optimization ✅Proven ability to manage complex multi-site healthcare operations with accuracy, speed, and compliance ✅Strong clinical and systems thinker with hands-on expertise in EHRs, UR/PA, and care coordination ✅Reliable healthcare professional with global experience across the US, Philippine, and international clinic systems ✅Flexible, always-available operations partner with 24/7 readiness across US time zones ✅Highly adaptable healthcare operator capable of quickly integrating into any clinic workflow or system ✅Scalable healthcare operations specialist with experience in training teams, building systems, and optimizing workflows My diverse exposure to healthcare systems globally has cultivated adaptability and cultural sensitivity. I am a proactive problem-solver and dedicated team player, committed to improving healthcare outcomes through meticulous work and collaboration. 🤝 Let's connect for a quick video call to discuss how my unique blend of medical knowledge and practical operational experience can benefit your team.

With 4 years of experience supporting US-based healthcare providers, I bring a comprehensive and detail-oriented approach to managing your practice’s administrative and clinical workflows. 🚀 𝐁𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: ✔️𝗣𝗿𝗶𝗺𝗮𝗿𝘆 𝗖𝗮𝗿𝗲 ✔️𝗣𝗮𝗹𝗹𝗶𝗮𝘁𝗶𝘃𝗲 𝗖𝗮𝗿𝗲 ✔️𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝗿𝗮𝗹 𝗛𝗲𝗮𝗹𝘁𝗵 ✔️𝗣𝗮𝗶𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 ✔️𝗚𝗲𝗿𝗶𝗮𝘁𝗿𝗶𝗰 𝗖𝗮𝗿𝗲 ✔️𝗧𝗲𝗹𝗲𝗵𝗲𝗮𝗹𝘁𝗵 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 ✔️𝗖𝗵𝗿𝗼𝗻𝗶𝗰 𝗖𝗮𝗿𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 ✔️𝗥𝗲𝗺𝗼𝘁𝗲 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴 Here's how a 𝑹𝒐𝒄𝒌𝒔𝒕𝒂𝒓 𝑯𝑰𝑷𝑨𝑨-𝑪𝒐𝒎𝒑𝒍𝒊𝒂𝒏𝒕 𝑽𝑨 can help you with: 👉𝐀𝐏𝐏𝐎𝐈𝐍𝐓𝐌𝐄𝐍𝐓 𝐒𝐂𝐇𝐄𝐃𝐔𝐋𝐈𝐍𝐆 No more calendar chaos. I'll keep everything running smoothly, making sure your patients are taken care of while you stay focused on doing what you love. 👉𝐈𝐍𝐓𝐀𝐊𝐄 𝐒𝐏𝐄𝐂𝐈𝐀𝐋𝐈𝐒𝐓 From the first hello, I worked to make patients feel comfortable and got through the intake process efficiently, collecting details, verifying info, and helping set the stage for a positive care experience. 👉𝐌𝐄𝐃𝐈𝐂𝐀𝐋 𝐒𝐂𝐑𝐈𝐁𝐈𝐍𝐆 Say goodbye to time-consuming documentation. Let me convert your verbal notes into detailed transcripts, ensuring accuracy and compliance. 👉𝐏𝐑𝐄𝐒𝐂𝐑𝐈𝐏𝐓𝐈𝐎𝐍 𝐑𝐄𝐅𝐈𝐋𝐋𝐒 Let me step in to streamline prescription refill requests, double-checking details, coordinating with doctors, and ensuring patients never experienced a delay in getting their medications. 👉𝐂𝐀𝐑𝐄 𝐂𝐎𝐎𝐑𝐃𝐈𝐍𝐀𝐓𝐈𝐎𝐍 When patients needed help navigating their care, I made sure they had all the support they needed by simplifying processes, ensuring centralized care coordination system and continuity of care so they could focus on getting better. 👉𝐏𝐀𝐓𝐈𝐄𝐍𝐓 𝐅𝐎𝐋𝐋𝐎𝐖-𝐔𝐏𝐒 Stay connected with your patients effortlessly. With me doing follow-up communications, your patients will feel cared for and appreciated, leading to improved patient satisfaction and loyalty. 👉𝐆𝐄𝐍𝐄𝐑𝐀𝐋 𝐀𝐃𝐌𝐈𝐍𝐈𝐒𝐓𝐑𝐀𝐓𝐈𝐕𝐄 𝐃𝐔𝐓𝐈𝐄𝐒 Count on me to handle all your administrative needs, keeping your practice running smoothly while you focus on patient care. 👉𝐅𝐀𝐗 𝐌𝐀𝐍𝐀𝐆𝐄𝐌𝐄𝐍𝐓 When faxes became a bottleneck, I took charge, created a streamlined system that sped up document flow and kept patient care moving without interruption. 💻I'm tech-savvy, detail-oriented, and quick to master any software or system you use. ✅𝘌𝘏𝘙/𝘌𝘔𝘙 𝘚𝘺𝘴𝘵𝘦𝘮𝘴 (Charm, Aprima, Athena, Amazing Charts, BestNotes) ✅𝘛𝘦𝘭𝘦𝘮𝘦𝘥𝘪𝘤𝘪𝘯𝘦 𝘗𝘭𝘢𝘵𝘧𝘰𝘳𝘮𝘴 (Doxy) ✅𝘚𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 𝘚𝘰𝘧𝘵𝘸𝘢𝘳𝘦 (GoTo) ✅𝘏𝘦𝘢𝘭𝘵𝘩 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘛𝘰𝘰𝘭𝘴 (Genesight, Aledade, Kno2fy, Streamline) ✅𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘛𝘰𝘰𝘭𝘴, 𝘌𝘮𝘢𝘪𝘭 𝘢𝘯𝘥 𝘔𝘦𝘴𝘴𝘢𝘨𝘪𝘯𝘨 𝘈𝘱𝘱𝘴 (Google Workspace, Microsoft 360, Teams, WhatsApp) Whether it’s handling sensitive medical data, managing schedules, or supporting day-to-day communications. My goal is to be a reliable support system for busy medical practitioner and their practice, ensuring smoother workflows, stronger patient satisfaction, and practice growth. Ready to make your day easier? 𝒃𝒐𝒐𝒌 𝒂 𝒄𝒂𝒍𝒍 𝒘𝒊𝒕𝒉 𝑴𝑬 today!

I’m a Top Rated Plus Upwork Recruiter with a 100% Job Success Score, trusted by long-term and repeat clients to deliver results in competitive and niche markets. I specialize in end-to-end recruitment and strategic sourcing for startups, agencies, and growing companies hiring locally or globally. Just hand over to me your 'small things' and you can focus more on the 'big things' for your business. What I can help you with: Full-cycle recruitment (intake → sourcing → screening → offer) Hard-to-fill and niche roles Executive, technical, and professional hiring High-volume or urgent hiring needs Remote and international talent acquisition I’ve recruited across the US, Australia, New Zealand, Japan, Ukraine, GCC, Southeast Asia, and the Pacific, giving me strong insight into regional labor markets, salary expectations, and cultural hiring practices. Sourcing & Talent Intelligence: LinkedIn Recruiter, Boolean & X-Ray Search, GitHub, Stack Overflow, niche job boards, and social platforms AI-Powered Screening & Matching: Juicebox, Torre.ai (AI talent matching, ranking, and shortlisting) Video Interviewing & Asynchronous Screening: Hireflix ATS / CRM Systems: Greenhouse, Lever, Workable, Breezy, Teamtailor, CATS, Salesforce, HubSpot, Zoho, and Manatal Recruitment Automation & Workflow Optimization: Zapier, Airtable, Notion, ClickUp Industries I’ve recruited for include: Tech & Digital (IT, Software, Web, Mobile, Data, Cybersecurity) Marketing, Creative & Advertising Healthcare Hospitality & Tourism E-commerce, Supply Chain & Logistics Engineering, Architecture & Construction Finance, Accounting & Consulting Sales, Customer Support & Operations Education, Legal & Professional Services If you’re looking for a reliable recruitment partner who delivers results, I’d be happy to discuss how I can support your hiring goals. Let’s talk.