Hire the Best Asterisk Consultants in Quezon City, PH

Your IT Rockstar is here! With over 15 years in the industry, I help businesses across the Philippines, Australia, UK, and US run smoother, safer, and smarter IT environments, from everyday managed support to cutting edge AI powered ERP automation. I'm Nelzon, founder of Gerizon Technologies, a Managed IT Services Provider delivering enterprise grade solutions to small and mid sized businesses that don't have the budget for a full in house IT team. Whether you need a reliable helpdesk partner, a VoIP system that just works, or someone to bring AI into your ERP workflow, I've got you covered. What I bring to the table: Managed IT & Infrastructure Endpoint and server monitoring using Kaseya VSA X and NinjaOne RMM, patch management, cybersecurity hardening, and backup and disaster recovery with iDrive360. Microsoft 365 & Cloud Full migration, administration, and support for Exchange Online, SharePoint, Teams, and Azure Active Directory, plus Microsoft Azure and Google Cloud Platform environments. VoIP & Unified Communications 3CX Advanced Partner delivering Cloud PBX deployments and SIP trunk configuration for clients across four countries. ERP & Business Applications Odoo ERP implementation and Zoho One suite setup including CRM, Recruit, Projects, People, Flow, and Creator. AI & Automation, my current passion project I'm actively developing a Model Context Protocol module that lets AI agents like Claude and ChatGPT talk directly to Odoo ERP, pulling helpdesk tickets, CRM leads, and inventory data through plain natural language, no manual UI clicking required. It's in final QA and heading toward a commercial SaaS launch. If you're curious how AI can plug into your business systems, I'd love to show you what's possible. Networking & Virtualization Cisco ASA and Checkpoint firewalls, VMware ESXi, Hyper V, VLAN and DMZ architecture, plus enterprise server hardware from HPE, Dell, and IBM. I've led data centre relocations, firewall hardening projects, and infrastructure builds for organizations like Maritime Port Authority Singapore and Duty Free Singapore, so I know how to handle both the day to day support and the big, high stakes projects. Search is over, let's talk about what your business needs and how I can help you get there. Send me a message and I'll get back to you quickly.

Managed and troubleshoot Windows Server, MS Active Directory, MS SQL database, IIS, Linux Servers, samba4 Domain controller and Active directory, MySQL Database, Apache, Nginx, KVM, OpenVz, Xen, Docker, Docker Swarm, Kubernetes, Asterisk telephony server, FreePBX, Vicidial, ProSBC, Meraki firewall, Juniper firewall, PFsense firewall, basic routing and switching, Google Compute engine, and AWS EC2.

• Monitoring computer networks and systems to identify how performance can be improved • Monitor and administer infrastructure (e.g. firewall, switches, router, access point, patch panel, ports, ups, cables, servers, printers etc.) • Talking to clients and computer users to determine the nature of problems • Providing network administration and support • Identifying and solving any problems that arise with computer networks and systems • Assist in implementing firewalls and security devices to ensure network security. • Establishes network specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing router administration, including interface configuration and routing protocols. • Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. • Meets financial requirements by submitting information for budgets; monitoring expenses. • Vicidial server installation and maintenance • Setup and configured asterisk gateways • Perform Test Call if needed for verification purposes. • Manage Inbound / Outbound Calls. • Knowledge Creating FTP/Samba/Web Server Linux Based • Perform real-time checking of error logs/access logs and ACL • Perform real-time adjustments of line to agent ratio to ensure minimum wait time in between calls. • Ensure that leads are constantly being dialed. • Provide manual call access to agents. • Add and Research on DNC (Do-Not-Call) Request to the internal DNC table • Troubleshoots issues impacting operations such as agent hanging (kick), dialing hanging (lost Connection), audio issue, workstation issues. • Research on history of a call. • Generating Day-End Report which shows hourly performance of the campaigns. • Overseeing the operations of corporate IT departments • Managing IT staff that upgrades and maintains a company's computer systems

I am a Cisco Collaboration Engineer with a track record of successfully implementing, supporting, and optimizing Cisco Unified Communications (UC) solutions for global and local clients. My expertise spans across CUCM, IM&P, CUC, UCCX, Expressway, CUBE, H.323/MGCP/SIP Gateways, Legacy PBX integrations, and WebEx. ✅ What I Offer: 🔹 End-to-end Cisco UC implementation & support 🔹 Incident, change, and problem management 🔹 Troubleshooting Cisco UC and WebEx issues 🔹 VoIP and telephony network design 🔹 Integration of third-party applications (Verint, Calabrio, Avaya, Polycom) 🔹 Documentation & knowledge sharing for teams 📌 Certifications: ✔️ CCNP Collaboration ✔️ Cisco Certified Specialist – Collaboration Core ✔️ Cisco Certified Specialist – Implementing Collaboration Applications ✔️ Cisco Certified Specialist – Collaboration Call Control & Mobility