Hire the Best Cisco CallManager Specialists

Over 15 years experience with Cisco Collaboration products including Call Manager, Unity Connection, IM&P/Jabber, Expressway, Emergency Responder, Webex Meetings/Calling/Contact Center and etc. CCIE Collaboration certified. Mwraki, DUO, Umbrella Microsoft Teams Phone, Direct Routing, Microsoft Teams Room Migrations from legacy phone systems to Cloud calling. E911 Configurations, Dial Plans, PSTN, Telephone Number Porting, Solution Architecture, SBC experience - Audiocodes, Acme Packets, CUBE Azure and Microsoft Teams Voice experience including design, implementation, and support. Python, JavaScript automation experience.

Experienced Network Operations Center Team Lead with a demonstrated history of working in the information technology and services industry. - expert in building vpn platforms - expert in Networking, Cisco Systems Products( R&S, Security and Collaboration). - expert in Palo alto , Fortinet, PFSense firewalls, Mikrotik router, VPN - very good experience in Vmware ESXi, Ubiquity, Unify , windows Servers - very good exprience in cloud (AWS, GCP, Azure, Oracle OCI) - very good experience in linux -very good experience in docker, kubernetes -very good experience in git, ci/cd - Strong Development Skills specially network development(C#, .net web API , asp.net mvc) - .net core web api, microservices, rabbitmq, Rest API, EF

Cisco Collaboration & Contact Center Expert with over 10 years of hands-on experience designing, implementing, and supporting mission-critical VoIP environments for large enterprises . I hold Cisco’s Collaboration certification and have a proven track record of delivering secure, scalable, and cost-effective voice and contact-center solutions that keep your teams connected and your customers delighted. I provide end-to-end Cisco IP Telephony and Contact Center services — from initial configuration and seamless implementation through advanced troubleshooting. For Cisco IPT( IP Telephony):- ============== ✅CME ( Cisco Call Manager Express ) ✅ CUCM ( Cisco Unified Call Manager ) ✅CUC ( Cisco Unity Connection) ✅CUBE & Cisco Voice gateway ✅ Cisco IM& Presences ✅UCCX ( Cisco Contact Center Express ) ✅Expressway C & E ✅ WebEx Calling ✅ And any other Cisco collaboration Product For Cisco Contact Center Enterprise:- ============================== ✅Cisco Ingress Gateway ✅Cisco CVP ✅Cisco PG (Agent PG & VRU PG) ✅Cisco ICM (Router & Logger) ✅Cisco AW, HD, DDS (Administration & Data Server) ✅Cisco Finesse ✅Cisco CUIC ✅Cisco VVB ✅Cisco Call Studio For WebEx Calling:- ------------------- ✅ Migrate from CUCM to WebEx Calling ✅ WebEx suit API integration ✅ Local Gateway Implementation with WxC ✅Configure the Auto attendant in WxC For Open Source :- ---------------------- ✅Issable free PBX - Elastix ✅Aheeva Contact Center ✅ Asterisk ✅ Free PBX

Am a CCIE#26611 with extensive experience in Routing & Switching, Security, Datacenter, Virtualization, Public Cloud, Artificial Intelligence Network Skills & Agentics, Programmability & Automation. Am delivering unique & absolutely different service for the below technologies: * SDN Datacenter: Cisco ACI, VMware NSX, Nutanix Flow, Arista. * SDN Storage: Nutanix HCI, VMware VSAN. * SDN Access: Cisco DNA, LISP Implementation, Cisco Spaces, Cisco ISE, PacketFence. * SDN WAN: Cisco SDWAN, VMware VeloCloud, SilverPeak, PaloAlto SDWAN, FortiGate SDWAN, Meraki. * Programmability & Automation Controllers: Python & API tools to automate business intent & workflows within networks, Ansible, Chef, NSO, Terraform, OpenShift, AI network skills. * Monitoring Applications: Zabbix, SolarWinds, Home Made Custom Tools, Nmap, Packet Tracer (Wireshark), Splunk, Wazuh, ContraForce, ServiceNow and much more. * Routing & Switching and Wireless Technologies: Cisco, Mikrotik, Juniper, FS, Arista, HPE, Huawei. * Security: Cisco, PaloAlto, Meraki, FortiNet, Ubiquiti, VMware MDM, Infoblox. * Datacenter, Cloud Computing, Cloud Native, Virtualization & HCI Solutions. * Public Cloud: Design, Setup & Administer Tenants on AWS, Azure, GCP & OCI. * Micro-segmentation & Containerized Applications: Docker, Kubernetes. * API Gateways & Swagger Documentation. * Python Scripting for DevOps, SecOps, NetOps & I network skills. * Technical Writing & Documentation. Please refer to my LinkedIn account aossama. Certifications: * CCIE Enterprise CCIE#26611. * Cisco CCNP DevNet. * Cisco CCNP Enterprise. * Cisco CCNP Datacenter. * Cisco ACI Certified Specialist.

I am a CCIE-certified Network Engineer with over 14 years of experience designing, upgrading, and supporting on premise and hybrid enterprise network infrastructure across healthcare, financial services, professional services, public sector, and managed services environments. My background is rooted in deep hands-on expertise across routing and switching, data center networking, WAN architecture, and advanced troubleshooting in complex, multi-vendor environments. I have worked extensively with platforms including Cisco, Palo Alto, Infoblox, Arista, and Juniper. Throughout my career, I have led large-scale remote and hybrid deployments, stabilized critical network environments, and improved uptime, performance, and scalability across both data centers and distributed enterprise systems. I bring a strong ability to partner cross-functionally with infrastructure, security, and operations teams to deliver resilient, high-performing network solutions. CORE COMPETENCIES: ★ Data Center Architecture ★ Routing & Switching ★ SD-WAN ★ Network Security ★ WAN Architecture ★ Infrastructure Modernization ★ Advanced Troubleshooting ★ Cisco Nexus & Catalyst ★ Palo Alto / Fortinet Firewalls ★ Infoblox ★ BGP / OSPF / EIGRP ★ MPLS / DIA ★ Network Automation (Ansible) ★ High Availability & Resiliency ★ Leaf & Spine / Core & Distribution & Access TOOLS: Cisco IOS | Cisco NX-OS | Cisco Nexus (9000/7000/5000/2000) | Cisco Catalyst | Cisco ACI | Arista EOS | Juniper MX/EX | ArubaOS | Nokia OS | Cisco Meraki | BGP | OSPF | EIGRP | vPC | STP | VDC | VXLAN | EVPN | NAT | QoS | Multicast | VRF | DMVPN | IPsec | HSRP | VRRP | GLBP | LACP | LLDP | CDP | Cisco Catalyst SD-WAN | Viptela SD-WAN | SilverPeak SD-WAN | MPLS | DIA | Metro Ethernet | Palo Alto | Fortinet | Cisco ASA | Cisco ISE | Cisco DNA | Wireshark | Ansible | TCL Shell | Python | SecureCRT | PuTTY | ServiceNow | Microsoft Teams | Zoom | Webex | Outlook | Visio CERTIFICATIONS: CCIE Routing & Switching #51201 | CCNP | CCDA | MCSE

I specialize in VoIP solutions with a focus on RingCentral (EX & CX) and Zoom (Phone & CC) project implementation and ongoing support. As a subject matter expert in the field, I work with businesses of all sizes to streamline communication systems, resolve complex technical challenges, and deliver seamless transitions to cloud-based telephony. Here's what you can expect when working with me: Deep Roots in VoIP: I'm not just certified; I'm passionate about what I do. With experience in RingCentral, Avaya, Zoom and Vonage, I'm well-versed in the intricacies of these platforms both in its UCaaS and CCaaS versions. Your Time Matters: I understand that every second counts in your business. That's why you can rely on me for prompt responses and effective solutions. Who I Serve: From small startups to large enterprises, I've had the privilege of assisting businesses of all sizes. My expertise spans various industries, including law firms, universities, fitness, and finance, to name a few. Here is a list of the most common tasks I perform within a VoIP platform: Call queues / Auto Attendant - IVR Call Forwarding / Call Routing Voicemail Setup / Custom Answering Rules Porting / User setup / Limited extensions SMS Automation** (10DLC) Multi Site Call logging expert / Audit trail Announcement / Audio greetings - Voice over Desk Phone Provisioning I'm here, ready to be your partner in enhancing your communication systems. Reach out to me here on Upwork and let's start a conversation, looking forward to understanding your unique needs and finding the perfect solution for you!