Hire the Best TCT Predictive Dialer Specialists

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Subhan M.

Rawalpindi, Pakistan

$5/hr
5.0
1 jobs

I help real estate investors generate consistent, qualified leads through cold calling and SMS marketing. With hands-on experience in real estate outreach, I focus on connecting with motivated sellers and setting up real opportunities, so you can spend more time closing deals, not chasing leads. What I Do: ✔ Cold Calling (high-volume & quality conversations) ✔ SMS Marketing (targeted campaigns & follow-ups) ✔ Lead Qualification & Appointment Setting ✔ Skip Tracing & List Building ✔ CRM Management & Pipeline Organization Property Types I Work With: Pre-Foreclosures Vacant Properties Absentee Owners FSBO Distressed Properties Probate & Inherited Properties Vacant Land Tools I’m Experienced With: Launch Control BatchLeads Smarter Contact Mojo Dialer PropStream Vulcan7 Lead Sherpa Why Work With Me? I understand how to talk to sellers, not just read scripts I focus on quality leads, not just volume Reliable, consistent, and results-driven I treat your business like my own If you're looking for someone who can generate leads and keep your pipeline full, let’s connect.

  • Data Entry
  • Cold Calling
  • Real Estate
  • Real Estate Virtual Assistance
  • Real Estate Cold Calling
  • Appointment Setting
  • Real Estate Lead Generation
  • Acquisitions
  • Outbound Call
  • Outbound Sales
  • Communications
  • SMS
Amir M.

Lahore Cantt, Pakistan

$35/hr
4.9
47 jobs

💯 𝑭𝒖𝒍𝒍 𝑹𝒆𝒇𝒖𝒏𝒅 𝑮𝒖𝒂𝒓𝒂𝒏𝒕𝒆𝒆 - 𝑰𝒇 𝑬𝒙𝒑𝒆𝒄𝒕𝒂𝒕𝒊𝒐𝒏𝒔 𝑫𝒐𝒏'𝒕 𝑴𝒂𝒕𝒄𝒉 𝑫𝒆𝒍𝒊𝒗𝒆𝒓𝒚. 𝑷𝒆𝒓𝒊𝒐𝒅. Stop wasting time on repetitive work. I built 𝑯𝑰𝑷𝑨𝑨 𝑪𝒐𝒎𝒑𝒍𝒊𝒂𝒏𝒕 𝑨𝑰 𝑺𝒚𝒔𝒕𝒆𝒎𝒔, 𝒔𝒎𝒂𝒓𝒕 𝒘𝒐𝒓𝒌𝒇𝒍𝒐𝒘𝒔 (𝑵8𝑵) 𝒂𝒏𝒅 𝑽𝒐𝒊𝒄𝒆 𝑨𝑰 𝒂𝒈𝒆𝒏𝒕𝒔 𝒕𝒉𝒂𝒕 𝒘𝒐𝒓𝒌 24/7 to help businesses automate operations, cut costs and increase productivity Over the years, I've helped companies build 𝑨𝑰 𝑺𝒚𝒔𝒕𝒆𝒎𝒔, 𝑽𝒐𝒊𝒄𝒆 𝑨𝑰 𝒂𝒈𝒆𝒏𝒕𝒔 𝒇𝒐𝒓 𝒃𝒐𝒕𝒉 𝒊𝒏𝒃𝒐𝒖𝒏𝒅 𝒂𝒏𝒅 𝒐𝒖𝒕𝒃𝒐𝒖𝒏𝒅 𝒄𝒂𝒍𝒍𝒔, complete with custom dashboards and seamless API integrations. These solutions have saved clients thousands of dollars in operational costs while also becoming revenue generating products they now resell to their own customers. 𝑪𝒐𝒓𝒆 𝑬𝒙𝒑𝒆𝒓𝒕𝒊𝒔𝒆 𝘼𝙪𝙩𝙤𝙢𝙖𝙩𝙞𝙤𝙣 & 𝙒𝙤𝙧𝙠𝙛𝙡𝙤𝙬𝙨: n8n, Make, Zapier 𝙑𝙤𝙞𝙘𝙚 𝘼𝙄: Retell AI, Vapi, Bland AI, ElevenLabs, Twilio 𝙇𝙇𝙈𝙨 & 𝘼𝙄: OpenAI GPT-4/5, Claude, LangChain, MCP (Model Context Protocol),Machine Learning, Deep Learning, Vector Databases, RAG Architectures 𝙄𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙤𝙣𝙨: REST APIs, Webhooks, HubSpot, Salesforce, GoHighLevel, Zoho CRM, Airtable, Google Calendar, Outlook Calendar, Databases, Custom Backend Integrations I love to take challenges and am very confident to tackle your challenges. 𝑰 𝒄𝒂𝒏 𝒃𝒆 𝒂 𝒈𝒓𝒆𝒂𝒕 𝒇𝒊𝒕 𝒚𝒐𝒖 𝑰𝒇 ✅ Your team is drowning in repetitive tasks and customer inquiries ✅ You need voice AI agents to handle calls 24/7 without hiring more staff ✅ You want to turn manual workflows into automated processes ✅ You're spending thousands on tools that don't talk to each other ✅ You need AI solutions that integrate with your existing systems ✅ You're done with developers who ghost you or miss deadlines ✅ You've heard AI can transform your business but need someone to actually build it ✅ You want to package AI solutions as your own product offering 𝑰𝒇 𝒚𝒐𝒖 𝒘𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝒎𝒆, 𝒚𝒐𝒖 𝒘𝒊𝒍𝒍 𝒈𝒆𝒕 ✧ A partner who actually responds to messages within hours, not days ✧ AI solutions that save you money from month one ✧ Complete control, full access to code, dashboards and integrations ✧ Realistic timelines I actually stick to ✧ Training for your team so you're never dependent on me ✧ Proactive problem solving before issues become emergencies 𝑪𝒍𝒊𝒆𝒏𝒕 𝑺𝒖𝒄𝒄𝒆𝒔𝒔 𝑺𝒕𝒐𝒓𝒊𝒆𝒔 🌟"Amir was excellent to work with and delivered exactly what we needed across Voice AI Agent, AI automation, N8N workflows, server management and ongoing dashboard support. He was reliable, responsive, technically strong and able to understand both the detailed development requirements and the bigger picture business goals." 🌟"Superb high quality output, rock solid communication skills and thoughtful project management across multiple departments and teams." 🌟"My experience was excellent overall. Communication stayed solid, changes were handled quickly and the final result was a serious production ready system built on the right foundation to scale. Testing and refinement were ongoing and it was clear they cared about getting it right." ✅ 𝑫𝒐𝒏'𝒕 𝒋𝒖𝒔𝒕 𝒉𝒊𝒓𝒆 𝒂 𝒅𝒆𝒗𝒆𝒍𝒐𝒑𝒆𝒓, 𝒑𝒂𝒓𝒕𝒏𝒆𝒓 𝒘𝒊𝒕𝒉 𝒔𝒐𝒎𝒆𝒐𝒏𝒆 𝒘𝒉𝒐 𝒅𝒆𝒍𝒊𝒗𝒆𝒓𝒔 𝒓𝒆𝒂𝒍 𝑹𝑶𝑰, 𝒔𝒂𝒗𝒆𝒔 𝒚𝒐𝒖𝒓 𝒕𝒊𝒎𝒆, 𝒎𝒐𝒏𝒆𝒚 𝒂𝒏𝒅 𝒉𝒆𝒂𝒅𝒂𝒄𝒉𝒆𝒔.

  • Machine Learning
  • Deep Learning
  • ML Automation
  • AI Agent Development
  • AI Development
  • Generative AI
  • LangChain
  • AI Model Integration
  • Artificial Intelligence
  • n8n
  • Twilio
  • Claude
  • Make.com
  • Python
  • Conversational AI
  • OpenAI API
  • Automated Workflow
  • API Integration
  • Prompt Engineering
  • CRM Automation
Muhammad A.

Lahore, Pakistan

$30/hr
4.7
327 jobs

I build AI voice agents that answer calls, book appointments, and qualify leads, and RAG systems that turn large document libraries into instant, accurate answers. Expert-Vetted (top 1% on Upwork), Top Rated Plus, $300K+ earned across 250+ projects and 9,500+ hours. If you need an AI receptionist that handles inbound calls 24/7, an outbound voice agent for lead qualification and follow-ups, or an LLM assistant grounded in your own documents, this is the exact work I do every day. WHAT I BUILD AI Voice Agents (Vapi, Retell AI, Twilio, Deepgram, ElevenLabs) ➤ Inbound AI receptionists: call answering, FAQs, appointment booking, smart transfer to a human when needed ➤ Outbound agents: lead qualification, appointment reminders, follow-up calls ➤ Real-time call transcription, sentiment analysis, voicemail detection, and call summaries pushed to your CRM ➤ Telephony done right: SIP trunking, call routing, recording, and compliance-aware setups RAG and LLM Systems (AWS Bedrock, Claude, GPT, LangChain, pgvector) ➤ Retrieval augmented generation over large corpora: chunking, embeddings, vector search, reranking ➤ Document Q&A assistants and AI chatbots that cite sources instead of hallucinating ➤ Ingestion pipelines with OCR (Textract), queues (SQS), and cost monitoring Full-Stack Delivery Node.js, NestJS, FastAPI, Python, Next.js, React Native, PostgreSQL, MySQL, Redis, Docker, AWS (EC2, RDS, Bedrock, SQS). I ship the voice AI agent, the automation around it, and the product it lives in: dashboards, auth, billing, analytics. SELECTED WORK 🟢 SlayAI (legal AI platform): architected the RAG pipeline serving ~4,000 active users over a 300GB+ legal document corpus on AWS Bedrock, pgvector, SQS, and Textract. 97% answer accuracy in internal evals, with automated document ingestion and readiness checks. 🟢 HopDial (VoIP + AI calling platform): built live-call AI transcription and sentiment analysis on Twilio infrastructure with Deepgram STT and ElevenLabs TTS. 🟢 WhoseNo (my own product): high-traffic phone intelligence platform with 5.79M+ records, MySQL and Redis at scale behind Cloudflare, plus a companion Android app. WHY CLIENTS KEEP ME 96% Job Success across 178 reviews. Most of my work turns long-term: clients bring me in for one agent, and I end up owning their AI roadmap. I communicate daily, demo early, and never disappear. HOW TO START Send an invite or book a consultation. Tell me your call volume or document volume and the outcome you want. I'll come back with an architecture, timeline, and fixed scope.

  • API Integration
  • Stripe
  • Twilio API
  • AI Bot
  • Mobile App Development
  • MERN Stack
  • AI Mobile App Development
  • AI Development
  • AI Agent Development
  • AI Chatbot
  • Conversational AI
  • LLM Prompt Engineering
  • Automation
  • AI Speech-to-Text
  • AI Text-to-Speech
  • AI Model Integration
  • AI Platform
  • AI Implementation
  • ElevenLabs
  • AI Text-to-Image
ABDULLAH Q.

Lahore, Pakistan

$6/hr
5.0
51 jobs

Cold Calling & Appointment Setting Specialist helping SaaS, agencies, and real estate companies generate qualified appointments through B2B outbound prospecting, lead generation, and telemarketing I help SaaS | AI companies, marketing agencies, and real estate firms turn leads into predictable booked revenue. Most businesses don’t have a lead problem. They have a follow-up and execution problem. Slow response times, inconsistent outbound, poor CRM hygiene, and weak objection handling cost thousands in missed opportunities. That’s where I come in. I specialize in: • B2B cold calling and demo booking • Working warm inbound leads (speed-to-lead execution) • Re-engaging dormant CRM leads • High-volume outbound prospecting • Improving show-up rates • Structured pipeline tracking and KPI reporting I don’t just “make calls.” I build a repeatable outbound system inside your CRM. Over the past 6+ years, I’ve worked with: • SaaS platforms • Performance marketing agencies • Real estate investment firms • Insurance & financial services teams • Home service companies I focus on: Clear qualification Clean CRM execution Fast follow-up Daily KPI tracking Professional objection handling Consistent booked appointments If you’re running ads, building a pipeline, or scaling outbound, your revenue depends on structured execution not random activity.

  • Customer Service
  • Phone Communication
  • Telemarketing
  • Lead Generation
  • Cold Calling
  • Appointment Setting
  • Outbound Sales
  • Virtual Assistance
  • Real Estate Acquisition
  • HighLevel
  • Phone Support
  • B2B Lead Generation
  • Appointment Scheduling
  • Telesales
  • Sales
Edgardo A.

Cartagena, Colombia

$35/hr
5.0
7 jobs

I build sales systems that win! I specialize in building and executing a personalized outreach strategy and system tailored to your business needs, apply my experience and services to your business and let's go to the next level! What I Offer: 🔥 Sales Revenue Generation "I will actually close your deals!" 🌐 Sales Management & Overall Strategy "Measure Twice Cut Once" 📈 Business Performance Analysis "Can't Grow what You Don't Know." 💰 Business Development Department Expansion & Scaling "Time to Level Up" 👨‍💼 Team Recruiting & Development "Hire Slow Fire Fast" 💼 Leadership Training & Management "Be Better Do Better!" 🤝 Staff Coaching & Optimization "Little Things Make Big Results" 📑Well Documented Delivery "Always Leave a Paper Trail!" Additionally I bring sales expertise in the following fields: SaaS - Software Sales Strategy Design and Execution Fintech - Outbound Commercial Loan Officer Sales Marketing - Social Media Advertising | DSP provider | Printed Ad Spots Hospitality - AirBNB Property Management | Tourism and Hotel Travel Packages Construction - Architecture | Engineering | Projects Real Estate - Home acquisition | Lead Generation for Buyers and Sellers Solar - Efficiency systems for businesses to lower utility bills. Edtech - Closing deals with School Districts Ecommerce - Email Marketing and Video Auditing Campaigns CPG - Multichannel strategy design and implementation Software Development - Overall Strategy and Execution, Full Sales Cycle Outreach Graphic Design - Telemarketing campaign Medical Insurance Sales - Telemarketing campaign Automotive - Inbound Telemarketing Sales Security and Surveillance - Customer Service With over 11+ years of experience I manage a numerous range of Sales System Software: CRM's - Hubspot - Close-io - Zendesk - Pipedrive - Freshdesk - Salesforce - GoHighLevel - Outreach Dialers - Kixie - Dialpad - Vicidial - Ringcentral - GHL - Koncrete - Just call - Call hippo - Avaya - Dialfire - Mojo dialer Databases - Seamless-ai - Apollo-io - Lusha - Kaspr - Zoom info - Build central Automations - GHL - Zapier - Automate Invite me to bid on your project and we can set up a demonstration. I am happy to provide examples of my skills and experience. Thank you and I look forward to speaking to you soon.

  • Lead Generation
  • Sales Lead Lists
  • Telemarketing
  • AI Agent Development
  • Cold Calling
  • Cold Email
  • Sales & Marketing
  • Appointment Setting
  • Solar Energy
  • Real Estate Acquisition
  • Dental Care
  • Web Development
  • Generative AI Prompt Engineering
  • Software Development
  • Graphic Design
  • User Interface Design
Charina Lucelle D.

Cebu City, Philippines

$7/hr
5.0
25 jobs

I'm a go-getter who relishes customer interactions and has been passionate about this work since 2015. With a commendable track record of 4 years and 5 months in the BPO industry, I've conquered various campaigns, including real estate, health and life insurance, solar panels, educational programs, and scop.io (back office account). My versatile skill set spans cold calling, appointment setting, lead generation, surveys, and sales. Moreover, I bring a year of admin work experience, excelling in creating daily and monthly sales, delivery, and inventory reports, and handling all administrative tasks with finesse. Beyond my professional prowess, I dive into the realm of creativity, crafting mesmerizing music visualizations using the Magic application, resulting in extraordinary and captivating outputs.

  • Telemarketing
  • Data Entry
  • Lead Generation
  • Email Communication
  • Music Visualization
  • Real Estate Listing
  • Customer Support
  • SMS
  • Outbound Sales
  • Prospect List
  • Cold Calling
  • CallTools Call Center Software

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Don't just take our word for it

What does a TCT Predictive Dialer specialist do?

A TCT Predictive Dialer specialist configures and manages outbound calling campaigns using predictive dialing software to maximize agent talk time. This role focuses on setting up dialing parameters that automatically place calls from contact lists and route answered connections to available agents. The specialist balances call volume with agent availability to maintain compliance and operational efficiency. They monitor live campaign metrics to adjust pacing rules and resolve connectivity issues in real time.

  • Configure predictive dialing campaigns by importing contact lists, defining dialing rules, and setting routing parameters for agent groups. This setup determines how the system places calls ahead of agent availability and routes connected calls to the next free representative. The specialist ensures the dialer integrates correctly with CRM databases or contact lists to pull accurate lead information for each outbound attempt.
  • Monitor live call activity and agent states to optimize dialing pacing and prevent excessive abandoned calls. The specialist reviews real-time dashboards to identify bottlenecks, such as long wait times or low connection rates, and adjusts campaign settings accordingly. They troubleshoot technical issues like call routing failures or connectivity drops to keep the outbound operation running smoothly during peak hours.
  • Implement compliance controls by managing Do Not Call (DNC) lists and ensuring call notes meet regulatory recording standards. The specialist generates operational reports that track call outcomes, agent performance, and campaign effectiveness for review by management. They document configuration changes and troubleshooting steps to maintain a clear audit trail for future campaign iterations and compliance checks.

How to hire a TCT Predictive Dialer specialist on Upwork

Step 1: Post a job

Define your outbound calling requirements clearly to attract qualified specialists. Use the Job Post Generator powered by Uma™, Upwork's Mindful AI to draft a precise description. Describe your campaign goals in a few sentences and Uma drafts a job post for the role. You can write a new post, update a saved draft, or reuse an existing post.

  • Specify the volume of calls per day and the size of your contact lists so candidates can gauge the technical load.
  • List the specific CRM or database systems the dialer must integrate with for seamless lead routing.
  • Detail any compliance rules such as Do Not Call list handling that the specialist must configure within the platform.

Step 2: Evaluate candidates

Look for proof of experience managing live dialing campaigns and resolving connectivity issues. Uma can run instant video interviews and build shortlists with side-by-side comparisons to speed up your review process.

  • Check for portfolio examples showing configured dialing rules and agent routing logic for previous campaigns.
  • Verify their ability to generate and interpret campaign performance reports to adjust pacing and efficiency.
  • Confirm they have documented troubleshooting steps for common dialer errors like call progress detection failures.

Step 3: Interview your top choices

Discuss their approach to balancing call volume with agent availability to prevent dropped calls. Interviews can be scheduled and conducted within Upwork Messages with an immediate transcript and summary after each one.

  • Ask how they set predictive algorithms to match call answer rates with agent login times.
  • Request examples of how they handled compliance violations or DNC requests in past projects.
  • Inquire about their process for importing contact lists and validating data quality before launch.

Step 4: Agree on scope and begin work

Set clear milestones for campaign setup, testing, and ongoing monitoring. Use Upwork Messages and the contract workroom for communication and project management, plus identity verification, payment protection, hourly tracking, and project funds for security.

  • Define the initial configuration deliverables including dialing lists, routing rules, and agent states.
  • Establish a schedule for reviewing call activity logs and compliance records during the first week.
  • Agree on the frequency for adjusting dialing pacing based on real-time campaign performance data.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a TCT Predictive Dialer specialist cost?

$500-$1,500 per project is a typical range for focused TCT Predictive Dialer specialist work. Final pricing depends on scope, technical complexity, required integrations, source-material quality, revision needs, and the freelancer's experience level.

Campaign configuration

$500-$1,000/project

Entry-level to mid-level
  • Configured dialing lists and routing rules
  • Written campaign parameters and settings
  • Verified call routing and agent states

Compliance and list management

$1,000-$2,000/project

Mid-level
  • Applied DNC handling and calling controls
  • Generated operational call activity logs
  • Compiled compliance records for review

CRM integration

$2,000-$4,000/project

Mid-level to senior-level
  • Linked dialer to CRM contact database
  • Mapped lead data fields to agent interface
  • Confirmed data sync and call notes flow

Performance optimization

$4,000-$7,500/project

Senior-level
  • Reviewed dialing pacing and connect rates
  • Tuned predictive algorithms for agent availability
  • Submitted campaign performance metrics

System troubleshooting

$7,500-$12,000/project

Expert-level
  • Identified call routing failures and errors
  • Redeployed corrected dialer configurations
  • Documented root causes and fix steps

Frequently asked questions

Is hiring a TCT Predictive Dialer specialist worth it?

For most businesses, yes: hiring a TCT Predictive Dialer specialist is worthwhile. This expert configures dialing rules and routing logic to connect agents with live contacts while minimizing idle time. They also manage compliance controls and troubleshoot connectivity issues that disrupt outbound campaigns.

How do I evaluate TCT Predictive Dialer specialist candidates?

Review how candidates configure dialing pacing and handle call progress detection to prevent dropped calls. Ask for examples of how they integrated a dialer with a CRM or managed DNC lists to maintain compliance during high-volume campaigns.

What tasks does a TCT Predictive Dialer specialist handle?

A TCT Predictive Dialer specialist imports contact lists, sets dialing parameters, and monitors agent availability to route answered calls. They also generate campaign reports and adjust configurations to improve connection rates.

Which tools does a TCT Predictive Dialer specialist use?

These specialists operate predictive dialer platforms and agent interfaces to control call flow. They often coordinate these systems with CRM databases and compliance tools to manage lead data and calling records.