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  • $45 hourly
    • 5.0/5
    • (3 jobs)
    With over 22 years of global IT experience, I have built a strong reputation for designing, implementing, and managing secure, scalable, and compliant IT environments tailored to the needs of diverse industries. My expertise lies in aligning businesses with international IT compliance standards such as ISO 27001 and SOC 2, enabling organizations to safeguard their data, meet regulatory requirements, and build customer trust through robust security frameworks. My technical proficiency spans a broad spectrum of IT domains, including cloud computing (AWS, Azure, GCP, and OCI), cybersecurity with a focus on Zero Trust Network Access (ZTNA), and advanced IT operations. I am highly skilled in administering platforms like Microsoft 365 and Google Workspace (G Suite), enhancing network and system security, and optimizing data center operations to deliver seamless business performance. A key area of my expertise is in implementing comprehensive disaster recovery setups and establishing business continuity processes. These initiatives ensure organizations can recover swiftly from potential disruptions, maintain operations, and protect critical data. My approach combines strategic planning and technical execution, ensuring systems remain resilient and scalable to meet evolving business demands. In my extensive career, I have supported global clients, overseeing Network Operations Centers (NOC) and Security Operations Centers (SOC) to deliver high-quality IT services. I am adept at managing complex IT infrastructures and teams, ensuring round-the-clock monitoring, rapid incident response, and optimal uptime for critical business systems. As a Virtual Chief Information Security Officer (vCISO), I provide organizations with the strategic guidance needed to navigate the ever-evolving cybersecurity landscape. My vCISO services focus on developing and implementing tailored cybersecurity strategies, aligning IT systems with compliance standards like ISO 27001 and SOC 2, and addressing industry-specific challenges to minimize risks. Through this role, I empower businesses to establish a strong security posture, protect sensitive data, and ensure compliance with legal and regulatory requirements. In addition to compliance, my vCISO services include conducting risk assessments, establishing governance frameworks, and managing vendor relationships to enhance overall security and operational efficiency. By combining technical expertise with strategic oversight, I help organizations strengthen their cybersecurity maturity, build resilience, and drive continuous improvement. Over the years, I have worked across various industries, leveraging my technical acumen and leadership capabilities to deliver impactful IT solutions. My hands-on approach, combined with a deep understanding of compliance frameworks and industry best practices, ensures that my clients achieve not only technical excellence but also business success. In today’s complex IT landscape, where cybersecurity threats and compliance challenges are at an all-time high, I am committed to delivering solutions that are not only secure and scalable but also aligned with the strategic goals of the organizations I serve. My experience and passion for driving innovation and security make me a trusted partner for businesses seeking to excel in a technology-driven world. By leveraging my expertise in IT operations, cloud computing, cybersecurity, and compliance, I help organizations achieve their objectives while mitigating risks, improving efficiency, and delivering value to stakeholders. Whether as a strategic advisor or a hands-on practitioner, my goal is to empower businesses with IT solutions that are secure, compliant, and future-ready. With a career spanning over two decades, I remain dedicated to staying at the forefront of industry trends, technologies, and standards, ensuring my clients benefit from the latest advancements and best practices in IT and cybersecurity. My work reflects a commitment to excellence, innovation, and customer success, making me a valuable asset to any organization aiming to thrive in today’s dynamic digital environment.
    Featured Skill Evolve IP Call Center
    Windows Administration
    Virtual Desktop Infrastructure
    Network Administration
    Linux System Administration
    IT Service Management
    IT Asset Management
    Amazon Web Services
    Remote IT Management
    Office 365
    Citrix Virtual Apps & Desktops
    End User Technical Support
    Database Administration
    Cloud Computing
    Security Operation Center
    Information Security
  • $15 hourly
    • 5.0/5
    • (10 jobs)
    I am passionate about delivering exceptional healthcare support to medical professionals, clinics, and healthcare organizations. My unique combination of medical expertise and administrative skills enables me to streamline your practice and elevate the quality of patient care. You can trust me to provide reliable and efficient assistance so that you can focus on what matters - providing the best possible healthcare to your patients. 📌Why Choose Me? ✔Medical Expertise: As a licensed physician, I bring in-depth medical knowledge to the table. I understand the complexities of healthcare, medical terminology, and the importance of confidentiality. ✔Efficiency: My experience as a virtual assistant means I am skilled in optimizing workflows, managing appointments, handling administrative tasks, and ensuring everything runs smoothly, allowing you to focus on patient care. ✔Versatility: Whether it's managing electronic health records (EHR), medical transcription, appointment scheduling, or medical research, I've got you covered. I adapt to your specific needs. ✔Communication: Clear and prompt communication is crucial in healthcare. I excel in effective communication, ensuring that your patients and colleagues are always informed and taken care of. 📌Services I Offer: ✔Medical Doctor ✔Language Interpretation (English - Spanish) ✔Healthcare Compliance ✔Patient Communication ✔Telemedicine Support ✔Patient Intake and History ✔Medical Transcription ✔Health Education ✔Appointment Scheduling ✔Medical Records Management ✔Wellness and Prevention Programs ✔Practice Management ✔Emergency Response ✔Appointment Scheduling ✔Prescription Refill Management ✔Insurance Verification ✔Fax administration 📌Medical Virtual Assistant tools: ✔EMR ✔Ring Central ✔Availity ✔United Healthcare Portal ✔PracticeFusion ✔Athena Health ✔IMS ✔ E Fax 📌 Other tools: ✔Google Workspace (GMail, GDrive, GDocs, GChat etc.) ✔Microsoft 365 (MS Teams, Word, Excel, PowerPoint, Outlook) ✔Skype, Slack, WhatsApp ✔ChatGPT ✔Canva I take great pride in my work and am committed to your satisfaction. Your success is my success. I've had the privilege of assisting numerous medical practices in enhancing their efficiency and patient care, and I look forward to doing the same for you. 🤝Let's Collaborate, message me! Anabel
    Featured Skill Evolve IP Call Center
    Call Center Management
    Shopify
    Medical Referrals
    Medical Records
    Notion
    Slack
    Practice Fusion
    Dropbox
    Trello
    Asana
    Electronic Medical Record
    Customer Support
    Ecommerce
    Office Management
    Communication Skills
  • $15 hourly
    • 5.0/5
    • (5 jobs)
    Hello there, I am VICIDIAL Engineer working in this filed from last 3 years. I have managed more than 500+ servers and diallers. I can arrange a new server, can provide unlimited support to any type of vici dialller. I can assist in any feature you think about the dialler. If you are looking for a really experienced person, congratulations, you are on the right profile. Thanks!
    Featured Skill Evolve IP Call Center
    Call Center Software
    Nextiva Business VoIP
    Campaign Management
    FreePBX
    VICIDIAL
    BPO Call Center
    VoIP Administration
    Asterisk
    Call Center Management
    Twilio API
    Server
    Linux System Administration
    VoIP
    System Administration
  • $22 hourly
    • 4.9/5
    • (16 jobs)
    Recently setup VOIP (Yealink and Grandstream IP phones) in the CLOUD (3CX) for UK based company with more than 300 users in Office and Remotely with following features - Desktop software for making and receiveing voice calls, sending adn receiveing SMS/MMS. CAll monitoring CAll recording Call Transcripts Call barging for training Usage reports by users, teams Dashboard to monitor active calls Network security, Firewall implementation, Router and switches configurations. Configuration of Firewalls including Sophos, Fortinet, Palo Alto, PFSense. Cyber Security Services - include manage and mitigate the risk and impact of cyberattacks malware, phishing, ransomware, denial-of-service (DoS) and cross-site scripting (XSS) o Configure and maintain 3CX, Asterisk PBX system. o 3cx & Whatsapp Integration o Microsoft Teams for FreePBX integrations. oSetup Monitoring & Reporting for FreePBX o VOIP applications integrations open-source using Asterisk software on Linux o Setup & configuring 3CX server, Voice calling. o Google Voice Business setup - VoIP o VoIP/Asterisk/FreePBX/GoAutodial/vTiger/3CX Call center & BPO solutions setup o Monitor the system for anomalies and issues o Deal with cyberattacks, identify the most effective systems and preventive protocols to handle cyberattacks, malware, and viruses. o Monitor networks for any suspicious activity. o Configuration of various Firewalls including Sophos, Fortinet, Palo Alto, PFSense etc. o Design and implement Firewall Fortinet ZTNA o Microsoft Active Directory, Exchange Server, and SQL Server. o Design, implement, and manage complex Active Directory infrastructures, including user management, group policies, and domain controllers. o Designing/troubleshooting of Campus Network including hardware devices, Cabling, and configuration. o Installing & configuring Microsoft SCCM, WSUS, Print Server, and File Server. o Managing Windows Servers including Active Directory, Domain Controller, Domain catalogue server, VPN, DNS, ADC, DHCP, WDS, Backup, Terminal Server, Server Patching, Backup [ offsite/Onsite], web hosting, Cals / OS licenses, FTP/SFTP server configuration, Networking, Software deployment, Software restriction, Group Policy, IIS Server configuration, Disaster Recover, o Hypervisors / VMware /vSphere setup/Configuration. o Installing, configuring & managing Microsoft Exchange Server. o Setup & configuring 3CX server, Voice calling. o Backup provisioning, Different RAID configurations, Data restore. o Setup & configuration of various Bio-Metric machines [ i.e., Time-Moto]. o Configuration of various Cisco Switches, routers, and firewalls. o Configuration of Microsoft SQL Backup / restore. o Microsoft Load Balancing, Clustering, NAS, High Availability. o Setup Local, Network & wireless printers in LAN/WAN and print Server o Network testing for vulnerabilities and providing solutions. o Desktop configuration, network, mail client, internet, Outlook Express, Microsoft-outlook o Installing configuration of Manage Engine [ MDM] o Installing configuration of Safe 50 Account, Sage 50 Payroll, Google Suits, and Google Workspace. o Server Room Patching, cabling, testing, DVR/NVR/ CCTV o Troubleshooting of wired and wireless networks. o Complete support for Microsoft Office 365, AWS, Azure platforms. o Windows Server/System Administration. o Backup Administration and Setup. o Remote Monitoring Management Tools like Kaseya, Datto, ConnectWise or Ninja etc. o Office365 Administration and Email Migration. Experienced Salesforce Cloud Implementation Specialist, Salesforce Administrator understand and work with stakeholders to define system requirements and customize the platform. Developed a wide range of websites for Ecommerce stores using technologies Xcart,Magento 2, Wordpress, WooCommerce,Opencart, React js, PHP, and MySQL for startup companies and small businesses.
    Featured Skill Evolve IP Call Center
    FortiGate Firewall
    Server Administration
    Cybersecurity Monitoring
    Mail Server Implementation
    Cisco Router
    Security Assessment & Testing
    Router Operating System
    Firewall
    Network Administration
    VoIP PBX
    Fortinet
    3CX
    Salesforce
    Magento 2
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