Hire the Best Managed Services Freelancers
in South Africa

Transform your business operations with expert Microsoft 365 and cloud solutions I’m an experienced IT professional with deep expertise in Microsoft 365, Azure, and modern workplace technologies, helping organizations evolve through strategic cloud adoption and secure infrastructure management. I’ve successfully led cloud migration projects for multiple organizations, transitioning legacy systems to Microsoft 365 and Azure platforms — resulting in measurable improvements in productivity, collaboration, and cost-efficiency. I successfully handled all MacOS consumer incidents for a team in fortune 500 company I equipped an MSP to run their SOC completely with skill-gaped helpdesk tier 1s from creating a well documented strategy and easy to follow knowledge-base. I have implemented many services into a segmented hybrid-cloud solution on Azure Virtual Desktop Remote Apps for many finance teams to enable remote foreign workers without opening holes in office HQ security perimeter and endpoint security. My work includes configuring, deploying, visualizing, and governing client endpoints and servers, managing switches, networks firewalls with inter-branch-cloud connectivity with VPNs, and optimizing hybrid cloud and Identity environments for performance and security. With a strong background in IT systems support and administration, I specialize in: Microsoft Modern Workplace: - Endpoint governance using Zero Touch Installation (ZTI) via Intune/Endpoint Manager - Integrating AI/copilot apps into teams and SharePoint data - Structured SharePoint Migrations and site creations (integrating Power Apps and PowerBI into the company data) - Threat protection and environment compliance & hardening with Microsoft Defender EDR, XDR and Azure Sentinel (SIEM) Microsoft Hybrid Infrastructure Support - Server room infrastructure and network security management - Backups and disaster recovery - Lift and shift migrations to Azure, Citrix, VmWare and Xen server compute from bare-metal - Automation and compliance across Microsoft 365 and Azure ecosystems - Designing and quoting Cloud infrastructure roadmaps and diagrams My solutions are designed to be scalable, secure, and aligned with your business goals — whether you're modernizing your workplace, enhancing cybersecurity, or streamlining IT operations. Contact me today to discuss how we can elevate your IT infrastructure and drive business success.

Is your admin piling up while you are trying to run your business? I help business owners and management teams bring structure to busy operations, protect client relationships, and keep important work moving without constant follow-up. EXECUTIVE & OPERATIONS SUPPORT I provide remote administrative and operational support directly to business owners and management. In my recent Office Manager role with a US-based mental-health practice, I reported directly to the owner and coordinated client enquiries, scheduling, clinician availability, follow-ups, confidential records, task tracking, and operational reporting. My broader management experience includes leading a five-person team, monitoring performance and outstanding actions, managing client accounts, coordinating purchasing, stock, and deliveries, preparing reports, and resolving urgent operational problems. I have supported performance against an annual sales target of approximately R13 million and coordinated deadline-critical catering orders for private flights. I work independently, protect confidential information, organise competing priorities, and make sure important tasks are followed through to completion. I can support you with: - Executive and virtual office support - Calendar, scheduling, and appointment coordination - Task tracking and operational follow-ups - Documentation, research, and reporting - Client intake and ongoing communication - Inbox and customer-service support - Excel and Google Sheets tracking - Supplier, order, stock, and delivery coordination - Purchase-order and sales-administration support - Debtor and payment follow-ups I am a rapid learner who becomes comfortable with new systems and processes quickly. My toolkit includes Microsoft Excel, Google Workspace, Google Sheets, Google Docs, Google Drive, ClickUp, Slack, PracticeQ, Zocdoc, Canva, Meta, Microsoft Outlook, Microsoft Word, SAP, and AI productivity tools. Clients describe me as reliable, committed to quality, and someone with a can-do attitude. I am practical, responsive, and comfortable taking ownership instead of waiting to be reminded about every task. If you need dependable executive and operations support from someone who communicates clearly, solves problems, and keeps work moving, send me a message.

Most businesses overpay for cloud infrastructure or struggle with fragmented, unreliable systems. I fix that. *The 8 to 12 hour response time is NOT indicative of my overall response time, I missed a single message but generally check every hour* With over two decades of hands-on experience as a Network and Systems Engineer I now levelled up to IT Solutions Architect, I specialize in transforming complex technical challenges into streamlined, highly efficient, and cost-effective solutions. I have a proven track record of engineering excellence, helping clients slash their operational costs while significantly upgrading their tech stacks. How I Work: The "One Project" Guarantee I do not juggle clients. I take on exactly one project at a time. When you hire me, you get my undivided attention, peak focus, and rapid execution from kickoff to completion. You will never be left in the dark or wondering what you paid for. Every engagement concludes with a comprehensive, transparent report detailing my exact findings, the specific actions I took, and the measurable cost savings or performance gains achieved for your business. Core Areas of Expertise: - Cloud Architecture & Optimization: Deep expertise in auditing and right-sizing enterprise environments (such as Microsoft Azure) to drastically reduce your monthly cloud spend without sacrificing performance. - Cloud administration and migrations: I make sure you do not lose a single email and keep downtime to a minimum of a couple of minutes. - Systems Engineering & Virtualization: Robust infrastructure design, troubleshooting, and deployment, including hands-on management of complex virtualization platforms like Nutanix. - Web & Email Infrastructure: Secure, reliable setup, migration, scaling, and management for seamless global communication and web presence. - Strategic IT Consulting: High-level architectural guidance to align your current technology stack with your long-term business goals. Whether you need a complete infrastructure overhaul, a deep-dive audit to stop cloud budget leaks, or an expert eye to architect a new system from the ground up, I deliver enterprise-grade results with absolute precision. Let’s optimize your infrastructure and cut your overhead. Send me a message to discuss your current setup!

Hi, I'm Michaela, a Virtual Assistant with 13+ years of experience supporting businesses across administration, finance, customer service, education and hospitality. I help business owners stay organised by providing dependable operational, administrative and client support. I support businesses by helping them stay organized, manage operational tasks efficiently, and ensure smooth client experiences. My background includes finance administration, operational coordination, and client support, allowing me to assist with both the day-to-day running of a business and the systems behind it. I’ve worked with international teams and businesses in industries including eCommerce, hospitality, and service-based businesses, providing dependable support across administrative, operational, and client-facing tasks. How I Can Support Your Business Administrative & Virtual Assistance Inbox and calendar management, research, data entry, transcription, meeting coordination, project support, document preparation, and general virtual assistance. Client Communication & Onboarding Managing incoming queries, assisting with onboarding processes, coordinating client communication, and ensuring a smooth customer experience. Finance & Administrative Support Invoicing, reconciliations, credit notes, procurement support, dispute resolution, fraud monitoring, and general financial administration. Hospitality & Property Support Experience working with short- to mid-term hostel and accommodation stays and hotels, including: - Handling guest communication - Assisting with property onboarding and setup - Managing listings and operational updates - Coordinating bookings and guest information Familiar with platforms such as: BDC, Cloudbeds, Expedia, Agoda, Hostelworld, Goki, and WhatsApp Business. Recruitment & Coordination Candidate coordination, interview scheduling, and assisting with initial screening. Tools & Platforms I've used: Google Workspace, Microsoft Office, Slack, Asana, Zoho, Notion, Pipedrive, Xero, Netcash, Canva, Jira, LinkedIn Sales Navigator. Why Clients Work With Me ✔ Strong attention to detail ✔ Organized and reliable support ✔ Clear communication with international teams ✔ Comfortable managing both operational and administrative tasks I pride myself on being proactive, detail-oriented and easy to work with. My goal is simple: to make your day easier by delivering reliable, high-quality support you can trust. Whether you need someone to manage administrative tasks, support your customers, coordinate projects, assist with finance administration or help streamline daily operations, I adapt quickly and become a dependable extension of your team.

Unfortunately, I'm currently unavailable to take on additional work until end of 2026. Upwork Freelance Professional since September 2021. A top performer in accounting and business advisory services specializing in pricing analysis and financial modeling. Completed multiple projects involving Databricks, Smartsheet, Vendavo, Power BI, and Excel to support pricing strategies [1] and developed pricing models for varied industries [2]. Demonstrates expertise in financial analysis, data management, and project scheduling across diverse financial environments. Proficient in Microsoft Excel, business intelligence, and financial reporting, leveraging these skills to enhance business performance More Information about myself: I am from sunny South Africa and live in a small city called Port Elizabeth. I love the outdoors, hiking, and mountain biking.

I help businesses and remote teams streamline operations with elegant, client-ready systems. With 7 years in health policy QA and freelance experience designing automated Excel trackers, proposal templates, and workflow databases, I bring clarity, structure, and visual polish to every project. I specialize in turning complex processes into simple, scalable tools that empower teams and impress clients.