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Professional Summary Healthcare professional with 20 years of diverse experience as a Registered Nurse, Licensed Medical Technologist, and Clinical/Virtual Healthcare Support Specialist. Recent expertise includes health coaching, patient communication, medical documentation, and staff training in US-based telehealth and preventive medicine practices. Skilled in charting, EHR systems, auditing, and workflow optimization. Recognized for adaptability in both clinical and remote environments, with strong contributions in patient care, compliance, and team development. Professional Experience PrevMed Health – Remote Health Coach & Documentation Specialist | Feb 2024 – Aug 2025 • Provided preventive health coaching and direct patient communication. • Managed chart documentation, charting accuracy, and patient intake coordination. • Trained new health coaches and employees on workflow, EHR use, and patient engagement strategies. • Supported providers with patient follow-ups, lab/imaging requests, and communication protocols. Bright Heart Health – Remote Team Leader, Laboratory Support | Sep 2022 – Dec 2023 • Led team workflow for uploading and reviewing laboratory results. • Coordinated with partner labs to resolve missing/incomplete results. • Reported and interpreted in-house drug screen results for providers. Wellness Coach | Feb 2020 – Sep 2022 • Guided patients in creating personalized wellness plans. • Strengthened provider–patient relationships to improve outcomes and retention. WRS Health – Remote Clinical Support (QA Specialist) | Oct 2015 – Dec 2019 • Conducted EHR testing and troubleshooting; created compliance reports for MIPS clients. • Trained and provided support to providers on EHR and documentation standards. CVH Care – Remote Clinical Auditor (Medical Charts) | Jul 2015 – Oct 2015 • Audited medical records for ICD coding accuracy and compliance with home health protocols. Freelance / Upwork – Remote Freelancer | Jan 2015 – Present • Delivered virtual assistant, medical transcription, medico-legal summaries, and research support for healthcare and legal clients. • Supported providers with ICD/CPT coding, claims summaries, and paralegal research for injury cases. Earlier Career Experience (2005 – 2014) • Instructor, University of Immaculate Conception – Medical Laboratory Science Department • Medical Technologist & Nurse, Community Health & Development Cooperative Hospital • Insurance Agent, Philam Life Core Competencies • Electronic Health Records (EHR) & Chart Documentation • Patient Communication & Health Coaching • Staff Training & Onboarding • Clinical Documentation & Chart Auditing • Telehealth & Preventive Medicine Support • Workflow Optimization & Team Leadership • Medical Transcription & Scribing • Paralegal/Medicolegal Case Support Education Teacher’s Certification – University of Immaculate Conception, 2015 BS Nursing – Brokenshire College, 2005 BS Medical Technology – San Pedro College, 2002 Certifications & Licenses • Registered Nurse – Philippines (2005) • Licensed Medical Technologist – Philippines (2003) • HIPAA Awareness for Healthcare Providers (valid until Jan 2026) • Screening, Brief Intervention, and Referral to Treatment (SBIRT), UCLA ISAP (2020)

📌 Data Analyst | Healthcare Data Quality Specialist | Data Entry & Administrative Support I help businesses maintain accurate, organized, and reliable data through data analysis, data validation, quality assurance, and administrative support. With 1,800+ Upwork hours and 1,360+ hours of professional Healthcare Data Analyst experience, I have developed strong expertise in data verification, reporting, quality control, and information management. My experience working with healthcare-related data has strengthened my attention to detail, accuracy, and ability to work with large datasets while maintaining strict quality and confidentiality standards. My expertise includes: ✅ Data Analysis & Reporting ✅ Data Entry & Data Validation ✅ Healthcare Data Quality Assurance ✅ Data Cleaning & Quality Control ✅ Microsoft Excel & Google Sheets ✅ Web Research & Information Verification ✅ AI Data Review & Quality Assurance ✅ Administrative Support ✅ Spreadsheet Management ✅ Technical & IT Support Healthcare Data Analyst Experience As a Healthcare Data Analyst, I was responsible for: ✔ Reviewing and validating healthcare data for accuracy and completeness ✔ Identifying discrepancies and performing quality control checks ✔ Cleaning and organizing datasets to maintain data integrity ✔ Generating reports and supporting data-driven decision-making ✔ Verifying information against established standards and requirements ✔ Managing large volumes of data while maintaining confidentiality ✔ Collaborating with team members to improve data quality and reporting processes Why Work With Me? ✔ 3,100+ Combined Professional Hours (1,800+ Upwork Hours + 1,360+ Healthcare Data Analyst Hours) ✔ Strong Attention to Detail and Accuracy ✔ Experience Working with Sensitive and High-Volume Data ✔ Reliable Communication and Timely Delivery ✔ Fast Learner and Adaptable to New Tools and Processes ✔ Committed to Delivering High-Quality Results Whether you need assistance with data entry, data validation, reporting, web research, AI-generated content review, quality assurance, or administrative support, I am committed to providing accurate, dependable, and professional service. Let's discuss how I can help support your business goals.

Highly experienced global healthcare operations professional with 6+ years of expertise delivering end-to-end clinic support and scalable virtual healthcare staffing solutions across the US, Canada, and Europe. ♻️ SERVICES OFFERED: ✅Remote Healthcare Operations Manager ➡️ (Full-Service Clinic Management, Patient Experience, Scheduling, Intake, Documentation & Provider Support) ✅Remote Medical Assistant & Clinical Operations Support ➡️ (Referral Management, Lab/Imaging Orders, Prescription Requests, Patient Follow-Ups & Care Coordination) ✅Medical Records & Health Information Management ➡️(Fax Management, Document Indexing, Chart Organization, Record Requests & EHR Documentation Support) ✅EHR Implementation, Optimization & Training ➡️ (New Practice Setup, Workflow Configuration, SOAP Template Customization, Staff Training & System Adoption) ✅Healthcare Technology & Patient Workflow Automation ➡️ (CRM Integration, HubSpot Workflows, Automated Patient Communication, Intake & Operational Process Improvement) ✅Revenue Cycle Management & Utilization Review Operations ➡️ (Prior Authorization Coordination, Insurance Verification, Denial Prevention, Authorization Tracking & UR Team Leadership) ✅Medical Scribe & Clinical Documentation Support ➡️ (Provider Documentation Assistance, SOAP Notes, Chart Review & Clinical Workflow Support) ✅Healthcare Administrative Training & Workforce Development ➡️ (Virtual Medical Assistant Training, SOP Development, Process Training & Team Onboarding) ✅Remote Patient Monitoring Operations ➡️ (Patient Enrollment, Monitoring Workflows, Data Tracking & Clinical Escalation Coordination) ✅Healthcare Staffing & Talent Operations Management ➡️ (Remote Healthcare Recruiting, Candidate Screening, Placement Support & Team Building) ✅Healthcare Business Development & Growth Operations ➡️ (Client Acquisition, Provider Partnerships, Healthcare Staffing Growth & Relationship Management) 💻 ELECTRONIC HEALTH RECORDS (EHR) SYSTEMS PROFICIENCY: DrChrono | Kareo | Therapy Notes | EPIC | Practice Fusion | AdvanceMD | AthenaHealth | NextGen EHR | eClinicalWorks | Sunwave | CHARM EHR | Jane EHR | Simple Practice 🛠️ TOOLS: Zoom Outlook / Microsoft Teams / GSuite VOIPs (Ring Central, 3CX, Spruce, Weave, Dialpad, NextHealth) CRM's (Hubspot, Salesforce, Zendesk) Project Management Tools like Clickup, Notion, Monday. com Team Tailor (end-to-end healthcare recruiting and client management) Microsoft Office (Excel, Word, PDF) 🎯 PAST HIGHLIGHTS: ✅ Managed a team of 9 people across 8 substance abuse facilities on efficient utilization review and prior authorization submissions to different payers across 4 states in the US. ✅ Recruited over 40 Virtual assistants from Asia, LATAM, and Africa for Janie Health in the US from LinkedIn, Indeed, TikTok, and Facebook. ✅ Trained over 70 Virtual Assistants for Janie Health on US phone call etiquette and triaging, EHR navigation, and US clinic workflows ✅ Supported mental health providers at Salient Health & Wellness, managing patient coordination from intake to appointment scheduling, insurance verification, and scribing ✅ Served as EHR Superuser for Restoration Healthcare (Irvine, CA), handling front desk tasks and chart prep, including medical records filling and documentation ✅ Onboarded and trained over 30 clinics as a DrChrono EHR Implementation Specialist ✅ Completed high-volume documentation and diagnostic entries with 90%+ QA accuracy 💡 WHY CLIENTS CHOOSE ME: ✅ Operations-driven healthcare professional with strong technical execution and end-to-end clinical systems expertise ✅ MD-level clinical knowledge combined with proven healthcare operations leadership and execution ✅Highly experienced clinical operator with 25,000+ charts documented across multiple specialties ✅End-to-end healthcare operations expertise from intake to documentation, coordination, and workflow optimization ✅Proven ability to manage complex multi-site healthcare operations with accuracy, speed, and compliance ✅Strong clinical and systems thinker with hands-on expertise in EHRs, UR/PA, and care coordination ✅Reliable healthcare professional with global experience across the US, Philippine, and international clinic systems ✅Flexible, always-available operations partner with 24/7 readiness across US time zones ✅Highly adaptable healthcare operator capable of quickly integrating into any clinic workflow or system ✅Scalable healthcare operations specialist with experience in training teams, building systems, and optimizing workflows My diverse exposure to healthcare systems globally has cultivated adaptability and cultural sensitivity. I am a proactive problem-solver and dedicated team player, committed to improving healthcare outcomes through meticulous work and collaboration. 🤝 Let's connect for a quick video call to discuss how my unique blend of medical knowledge and practical operational experience can benefit your team.

If you've got more on your plate than hours in the day, I can probably help with some of it. Hi, I'm Mary — a Virtual Assistant with 5+ years of remote experience in data management, content operations, and admin support. Most recently, I worked full-time as a Content Editor at Prosple, managing job listing data and content pipelines using Airtable and a CMS — publishing hundreds of listings while keeping everything accurate and properly formatted. Before that, I was a Virtual Assistant at Viatel Solutions, handling company research, data management, and email coordination for business clients. I'm the type who'd rather ask one clarifying question upfront than guess and redo the work later. Once I understand how you like things done, I just get on with it. 𝙒𝙝𝙖𝙩 𝙄 𝙘𝙖𝙣 𝙩𝙖𝙠𝙚 𝙤𝙛𝙛 𝙮𝙤𝙪𝙧 𝙥𝙡𝙖𝙩𝙚: ✦ Content management & publishing (Airtable + CMS platforms) ✦ LinkedIn research, lead list building, contact verification ✦ Data entry, cleanup, and spreadsheet organization ✦ Admin support & task coordination ✦ File management & document structuring ✦ Workflow tracking and task monitoring 𝙏𝙤𝙤𝙡𝙨 𝙄 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝: Google Sheets, Google Docs, Microsoft Excel, Microsoft Office, Airtable, Canva, Trello — and I pick up new tools fast when a project calls for it. I'm open to both one-off tasks and ongoing support. If something on your plate could use a second pair of hands, send me a message — happy to talk through what you need. Talk soon, Mary

Hi, I’m Nina, an HR Professional 9+ years of hands-on experience in recruitment, onboarding, and HR operations. I work with startups and growing teams who need someone reliable to handle hiring effectively from start to finish. 👩‍💼 What I Do Best Clients work with me when they need someone who can step in immediately and handle: • Full-cycle recruitment for local and remote roles • Job scoping, posting, screening, and shortlisting • Interview coordination and candidate evaluation • ATS management and hiring trackers (Workable and spreadsheets) • Onboarding, contracts, and HR documentation I’ve recruited and supported teams across information technology, customer service, sales, social media, marketing, construction, healthcare and accounting roles. 🌍 Real Recruitment and HR Experience Based on actual client work, I’ve: ✔ Managed end-to-end recruitment for startups and offshore teams ✔ Recruited and generated leads/candidates using Upwork, LinkedIn Sales Navigator, Linkedin Recruiter, Indeed, Seek, Onlinejobs, Facebook and referrals ✔ Used ATS platforms like Bamboo HR, Click Up, Manatal, Recruiter flow to manage hiring pipelines as well other tools like Monday, Notion, Jira, and Google/Outlook Drive. ✔ Created job descriptions, contracts, policies, onboarding plans, and trackers ✔ Worked closely with founders and managers during hiring decisions ✔ Transitioned candidates smoothly from offer to onboarding ✔ Supported remote, and onsite teams across PH, US, UK, and AU I don’t just help you hire. I help you hire right, then make sure the hire actually works. 💡 Why Clients Trust Me • I’m both a recruiter and an admin partner • I understand performance, and compliance, not just sourcing • I communicate clearly with candidates and leadership • I’m calm, structured, and decisive • I don’t need hand-holding Most clients come to me when they want hiring handled properly, not rushed or reactive. 🧠 Core Expertise • Recruitment & Talent Acquisition • Full-Cycle Hiring (Local & Remote) • Candidate Screening & Interviews • Applicant Tracking Systems (ATS) • Onboarding & HR Documentation • Remote & Offshore Team Support 🤝 How I Work I take time to understand your business, the role, and what successful candidate actually looks like. Then I manage hiring in a way that’s practical, compliant, and sustainable. If you’re looking for a recruiter who also understands HR, I’d be happy to support your team.

I’m a Top Rated Plus Upwork Recruiter with a 100% Job Success Score, trusted by long-term and repeat clients to deliver results in competitive and niche markets. I specialize in end-to-end recruitment and strategic sourcing for startups, agencies, and growing companies hiring locally or globally. Just hand over to me your 'small things' and you can focus more on the 'big things' for your business. What I can help you with: Full-cycle recruitment (intake → sourcing → screening → offer) Hard-to-fill and niche roles Executive, technical, and professional hiring High-volume or urgent hiring needs Remote and international talent acquisition I’ve recruited across the US, Australia, New Zealand, Japan, Ukraine, GCC, Southeast Asia, and the Pacific, giving me strong insight into regional labor markets, salary expectations, and cultural hiring practices. Sourcing & Talent Intelligence: LinkedIn Recruiter, Boolean & X-Ray Search, GitHub, Stack Overflow, niche job boards, and social platforms AI-Powered Screening & Matching: Juicebox, Torre.ai (AI talent matching, ranking, and shortlisting) Video Interviewing & Asynchronous Screening: Hireflix ATS / CRM Systems: Greenhouse, Lever, Workable, Breezy, Teamtailor, CATS, Salesforce, HubSpot, Zoho, and Manatal Recruitment Automation & Workflow Optimization: Zapier, Airtable, Notion, ClickUp Industries I’ve recruited for include: Tech & Digital (IT, Software, Web, Mobile, Data, Cybersecurity) Marketing, Creative & Advertising Healthcare Hospitality & Tourism E-commerce, Supply Chain & Logistics Engineering, Architecture & Construction Finance, Accounting & Consulting Sales, Customer Support & Operations Education, Legal & Professional Services If you’re looking for a reliable recruitment partner who delivers results, I’d be happy to discuss how I can support your hiring goals. Let’s talk.