Hire the Best Carlisle Technology Symphony Specialists

I HELP BUSINESSES TURN MANUAL, LEGACY OPERATIONS INTO AUTOMATED, AI-POWERED SYSTEMS THAT HOLD UP UNDER REAL PRODUCTION LOAD. I'm a senior software engineer with 15+ years architecting cloud-native solutions across aviation, logistics, and enterprise domains. I've spent my career on systems where downtime isn't an option, and more recently I've layered AI-assisted engineering (Claude Code, Cursor) on top of that foundation to ship faster without sacrificing reliability. My focus today also includes CRM, ERP, and e-commerce automation, connecting the systems businesses already run on so they work together instead of in silos. Career highlights: • Leveraged AI-assisted engineering workflows (Claude Code, Copilot, Cursor) to accelerate feature development and code reviews, increasing team throughput and code quality • Architected and maintain a serverless-first ERP ecosystem on AWS supporting aviation maintenance operations, with zero downtime for mission-critical workflows • Led integrations connecting TRAX to SABRE Operation Control, Coupa, and AeroXchange, streamlining operations across multiple aviation systems • Engineered secure, high-integrity digital workflows that achieved FAA paperless approval for task-control processes • Modernized a legacy e-billing system for a Fortune 500 logistics company, reducing technical debt and improving resilience • Maintained 99%+ uptime on safety-critical aviation microservices while building real-time data access for remote client sites • Reduced security breaches by 25% while migrating a desktop inventory system to a modern web architecture • Consolidated two employees' worth of manual reporting into a single automated data pipeline, eliminating duplicate effort through intelligent workflow design AI & Automation: Claude Code, Cursor, agentic AI design patterns, AI agent integrations - using AI as a force multiplier, not a replacement for engineering judgment Full-Stack Development: React, Angular, TypeScript, Node.js, REST APIs, microservices - end-to-end web application development with a focus on maintainability CRM & Workflow Automation: GoHighLevel, n8n, API integrations, webhooks - connect CRM systems to the rest of your stack so lead flow, follow-ups, and reporting run without manual handoffs E-Commerce & Payments: Shopify, WooCommerce, Stripe, payment gateway integrations, inventory synchronization, order automation - reliable commerce systems that don't need babysitting during peak traffic Cloud & DevOps: AWS (Lambda, EC2, RDS, S3, IAM), CDK/CloudFormation, Azure, Docker, Kubernetes, GitHub Actions, Jenkins - serverless-first, infrastructure-as-code approach Aviation & Logistics: TRAX ERP, SABRE, Coupa, AeroXchange, Oracle, AWS (Lambda, EC2, RDS, S3) - built and maintained mission-critical MRO and eMobility systems for major airlines Enterprise Modernization: Java, Spring Boot, Spring MVC, Angular, Oracle - led cloud-native modernization of legacy enterprise systems, cutting technical debt and improving resilience WHY CLIENTS KEEP ME ON: I've built systems where a bug means grounded aircraft, not just a bad review. That standard doesn't change when I move to SaaS, automation, or AI projects. I communicate clearly, deliver on schedule, and build things designed to still work a year after launch. If you need something built right the first time, let's talk about what you're working on.

Technical AI Program Lead & Product Manager (Expert-Vetted, Top 1%) who turns founder vision into shipped, production AI — not slideware. Ex-Tesla and Experian, with $400K+ earned and 100% Job Success across 45+ Upwork engagements. What I actually do: - Orchestrate multi-model AI — design and build agentic workflows across Claude, GPT, and Gemini, including MCP-based tool/context setups. Hands-on where it counts, and I direct engineering for the rest. - Wire AI into your real stack — connect models to live business data and systems (CRM/Salesforce, cloud, internal APIs) so outputs are grounded, not generic. - Build with governance in mind — SOC 2 / RBAC-aware deployments, sensible data boundaries, and controls to keep shadow AI in check. - Own delivery end-to-end — scope, sequence, and ship with real PM rigor (Agile/Scrum) so AI initiatives reach production and stay maintainable. Tools & stack: Claude, GPT, Gemini, MCP, Jira, Linear, HubSpot, AWS, and modern web stacks (React, Node.js, Python). Track record: - $400K+ earned on Upwork across 45+ engagements, 100% Job Success - $10M+ in client ARR influenced; 200+ complex projects shipped across e-commerce, healthcare, and logistics - Long-term, repeat client partnerships If you need someone who speaks both founder and engineer and can take an AI initiative from idea to production, let's talk. Also available for full-stack delivery — web & mobile app development, Amazon Seller Central, Shopify, WooCommerce, and WordPress — plus data & BI (Power BI dashboards & reporting) and digital transformation consulting, solo or with my NinjaDev team. Whether you need a senior AI/product lead or an end-to-end build, reach out and let's talk.

I help businesses turn disconnected tools, inconsistent processes, and scattered information into practical operating systems supported by AI, automation, and clear documentation. My work combines AI workflow design, business process improvement, system integration, operational governance, and training. I build and teach solutions using Claude Cowork, Claude Projects, ChatGPT, Gemini, Microsoft Copilot, APIs, CRMs, Microsoft 365, Google Workspace, and the tools a business already relies on. Current consulting work: • Building an AI-assisted prospecting and workflow system for a New York City real estate business, including owner research, CRM and API integrations, spreadsheet analysis, lead prioritization, and market research workflows • Building a private executive AI workspace for an active investor, including market and investment research, legal and fund-document analysis, correspondence drafted in his voice, and reusable voice-driven workflows • Supporting an operational infrastructure program for a multi-state healthcare services company, including company-wide policies, SOPs, process governance, compliance documentation, approval structures, and standardized operating frameworks • Helping an e-commerce business improve AI adoption, analytics reporting, conversion tracking, and cross-platform visibility across Shopify, Google Analytics, Google Ads, and Amazon Before launching Haven Point Consulting, I led complex operational initiatives at Microsoft supporting Fortune 500 customers and high-value commercial operations. Enterprise operations highlights: • Supported more than $2.5 billion in commercial pipeline during a single fiscal year • Supported $420 million in commercial deal operations during a single quarter • Designed and improved workflows across teams, systems, and business processes • Managed high-stakes operational work where accuracy, documentation, and follow-through were essential How I can help: • AI workflow design and implementation Build Claude, ChatGPT, Gemini, and Copilot workflows for research, reporting, knowledge management, content development, client-facing websites and marketing, client operations, and repetitive administrative work. • Business-system integration Connect AI with CRMs, Microsoft 365, Google Workspace, APIs, databases, and existing business tools. This can include custom MCP solutions when appropriate. • AI consulting, coaching, and training Create practical AI workspaces, reusable processes, and team training so you understand how to use and maintain the system after implementation. • Operations and workflow improvement Analyze current processes, identify duplication and gaps, redesign workflows, document SOPs, and create scalable operating systems. • Operational documentation and governance Develop policies, procedures, process documentation, approval structures, and governance frameworks that create consistency and support long-term growth. I am a Prosci Certified Change Practitioner, so adoption and usability are built into my approach. I do not simply introduce another platform. I determine how the work should flow, what each system should own, and where AI, automation, or clearer documentation will create meaningful value. If you need help connecting your tools, redesigning a workflow, building an AI-supported operating system, strengthening your operational foundation, or training your team to use AI effectively, let’s discuss your project.

I help businesses, teams, and data-driven organizations transform complex data into actionable insights, eliminate repetitive manual workflows, and build reliable technical solutions through modern data analytics, custom Python automation, SQL pipelines, and autonomous AI systems. Holding a B.S. in Integrative Studies with minors in Computer Science and Philosophy from West Virginia University, I combine rigorous software engineering fundamentals with business analytics and practical troubleshooting. My work is backed by Google & Kaggle Professional Certifications across Data Analytics, Artificial Intelligence, AI Agents, and Cybersecurity. 🎓 Education & Key Credentials: - B.S. in Integrative Studies (Minors: Computer Science & Philosophy) — West Virginia University - Google Data Analytics Professional Certificate (SQL, R, Spreadsheets, Data Cleaning, EDA) - Google & Kaggle Certified in AI Agents & Vibe Coding (Autonomous Loops & MCP) - Google AI Professional Certificate & Google Prompting Essentials - Google Cybersecurity Professional Certificate (NIST Framework, Linux & SQL) 🛠️ Core Services & Technical Capabilities: • 📊 Data Analytics & SQL: End-to-end data cleaning, exploratory data analysis (EDA), multi-table SQL queries, spreadsheet modeling (Google Sheets / Excel), and publication-grade visualizations (R ggplot2 / Python Matplotlib). • 🤖 Autonomous AI Agents & Workflows: Model Context Protocol (MCP), tool calling, API integrations (Gemini & OpenAI), prompt engineering, and custom Python automation scripts. • 🧪 Software QA & UAT Testing: Structured functional testing, test case execution, regression validation, and clear bug documentation across Windows, web, and mobile platforms. • 🛡️ IT Systems & Support: Linux system administration, network troubleshooting, access management, and Tier 2 SaaS technical support. 📂 Featured Portfolio Case Studies: - Cyclistic Bike-Share Analytics: 6.03M+ telematics records analyzed in R/Python to drive membership conversions. - Bellabeat Smart Device Wellness: Biometric activity & sleep telemetry analysis uncovering health trends. - Live-Service Player Decay Analytics: Time-series telemetry modeling player retention and matchmaking queue latency. Whether you need clean, verified data analytics, an automated Python pipeline, or dependable technical execution, I deliver documented, high-impact results on time. Let's connect and discuss your project goals!