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⭐️ Self-Storage, Rentals, Mobile Home Parks & HOA Property Operations Manager with 6+ years of experience 🎯 Specialized in tenant and homeowner management and operational efficiency 💎 Proficient in multi-state property oversight and revenue optimization 🤑 Achieved significant ROI through delinquency reduction strategies ✅ Managed 100+ property portfolios and tenant accounts 📈 Oversaw $2MM+ in annual property revenue 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? 𝙋𝙧𝙤𝙥𝙚𝙧𝙩𝙮 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 𝙀𝙭𝙥𝙚𝙧𝙩, I oversee your daily property operations with a focus on property upkeep, security, and operational efficiency. I handle tenant communication, lease administration, billing, payment reconciliation, maintenance coordination, and PMS updates to keep records organized and operations running smoothly. 𝙆𝙣𝙤𝙬𝙡𝙚𝙙𝙜𝙚𝙖𝙗𝙡𝙚 𝙞𝙣 𝙩𝙝𝙚 𝙚𝙫𝙚𝙧-𝙚𝙫𝙤𝙡𝙫𝙞𝙣𝙜 𝙨𝙚𝙡𝙛-𝙨𝙩𝙤𝙧𝙖𝙜𝙚 𝙞𝙣𝙙𝙪𝙨𝙩𝙧𝙮, Experienced in managing the full tenant lifecycle, including move-ins, move-outs, reservations, payment processing, delinquency follow-ups, maintenance coordination, auctions, market analysis, and revenue management. I handle collections, lien processes, tenant support, and account updates while maintaining high occupancy and current accounts. 𝘿𝙚𝙙𝙞𝙘𝙖𝙩𝙚𝙙 𝙩𝙤 𝙩𝙚𝙣𝙖𝙣𝙩 𝙨𝙖𝙩𝙞𝙨𝙛𝙖𝙘𝙩𝙞𝙤𝙣, Happy tenants and homeowners are the key to long-term success. I prioritize clear communication, fast issue resolution, and a sense of community, ensuring your properties are places tenants want to stay. 𝙄'𝙢 𝙖 𝙎𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨 𝙉𝙞𝙣𝙟𝙖, Unexpected challenges? No problem. I tackle issues head-on to keep your properties running smoothly and ensure they remain profitable assets. Below are the software I have expertise in: ✅ 𝗣𝗿𝗼𝗽𝗲𝗿𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: Cubby, storEDGE, Sitelink, Easy Storage Solutions, Buildium, Appfolio, RentRedi, Yardi & DoorLoop ✅ 𝗩𝗼𝗜𝗣: DialPad, OpenPhone, Ring Central, Google Voice, Vonage, and Amazon Call Control Panel, Spoke ✅ 𝗖𝗥𝗠: Salesforce, Pipedrive, Zendesk, Gorgias & Freshdesk, Sparefoot ✅ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Asana, Notion, Trello, ClickUp & Connecteam ✅ 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: Teams, Slack, Zoom, Google Meet, & Skype ✅ 𝗘𝗺𝗮𝗶𝗹 𝗮𝗻𝗱 𝗖𝗮𝗹𝗲𝗻𝗱𝗮𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Gmail, Outlook, Google Calendar, & Google Drive ✅ 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝗢𝗳𝗳𝗶𝗰𝗲 & 𝗚𝗼𝗼𝗴𝗹𝗲 𝗪𝗼𝗿𝗸𝘀𝗽𝗮𝗰𝗲: Docs/Microsoft Word, Sheets/Excel, Slides Powerpoint ✅ 𝗔𝗿𝘁𝗶𝗳𝗶𝗰𝗶𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲: ChatGPT, Bard, Jasper.ai & Gemini ✅ 𝗢𝗧𝗛𝗘𝗥 𝗧𝗢𝗢𝗟𝗦: Canva, WordPress, Alibi, & SpiderDoor Ready to go to the next level? Let’s talk about how I can transform your self-storage facilities and rentals into high-performing, income-generating assets. 💬 Message me today!

I help businesses resolve technical issues quickly, maintain system stability, and ensure smooth day-to-day operations. With over 10 years of experience in IT operations and incident management, I specialize in supporting production environments, troubleshooting backend issues, and delivering reliable technical support. In my role as a Level 1 IT Analyst, I have supported daily operations by managing incident queues, escalating critical issues, and maintaining SLA compliance. I am detail-oriented, responsive, and focused on minimizing downtime while ensuring consistent system performance. What I can do for your team: ✔ Handle support tickets via email, chat, or helpdesk platforms with clear and professional communication ✔ Monitor systems and shared mailboxes to detect and respond to alerts quickly ✔ Manage incidents and ensure timely resolution to meet SLA targets ✔ Troubleshoot issues by analyzing logs and identifying root causes ✔ Perform OS and application patching to maintain system reliability and security ✔ Support production environments and maintain operational stability ✔ Assist with basic infrastructure and day-to-day operational support ✔ Create and update documentation for recurring issues and solutions I am committed to delivering reliable support, clear communication, and high-quality service to ensure a smooth experience for both users and stakeholders. If you need a dependable technical support specialist who can proactively monitor, troubleshoot, and maintain your systems, I’d be happy to support your team.

I’m Harold from the Philippines, and I bring extensive experience in IT administration and technical support. Having worked with Microsoft M365 Admin and MSPs across different regions (UK, US, and Australia), I’ve honed my skills in handling a wide range of technical challenges. As a recent Virtual Assistant, I’ve navigated complex environments and delivered effective solutions. Client Success Manager at Meriplex My toolkit includes RMM, Autotask, Quoter, Datto Saas, sentinel, Office365 admin center, Partner center, QuickBooks, Halo, Ironscales, Acronis, and more—essential tools for MSPs. I’ve also contributed to Pax8, supporting over 100 solutions related to productivity, security, infrastructure, and continuity. What sets me apart: Client-Centric Approach: I prioritize client satisfaction. Their success is my success. Availability: I’m flexible and available whenever needed. Integrity: I uphold the highest ethical standards in my work. Pax8 -Provides Technical support to 100+ Solutions (Productivity, Infrastructure, security and Continuity) Office 365- Tasks Office 365 on-boarding and tutorial creating and deleting users from the admin center can provide and explain complex billing from office 365 Office application installation break fix issues for all type of product for office 365 email migration data migration Microsoft SharePoint Microsoft OneDrive Domain setup all types of issue for office Microsoft office 365 Mobile Device Management- any kids of MDM products I'm trained and well knowledgeable for different type of MDM Products like JAMF,SOTI,IBM MAAS360 AND MICROSOFT INTUNE Tasks: Onboarding and tutorial for MDM creating policy creating users configuring mobile device management for IOS AND ANDROID Google Workspace -G Suite - setting up account, creating users, enabling API'S, domain setup. managing calendar, Migration, Google Drive for Desktop, Google Vault, DNS and all Google workspace related Products. -Sophos - MDM solution, anything related to Sophos, Onboarding nd tutorial how to enroll a device, configure policy -Admin Task, taking calls and sending emails Virtual Assistant to MSP- IT Company - procurement -invoice -creating qoutes -Creating Meraki Deal - consolidating account -purchasing software's and hardware -helping project manager creating their QBR presentation -basic IT admin support -admin tasks Property Manager Assistant Cleaner Coordination Maintenance Reporting Handling calendar, Pricing updates Inbox management sending emails and provide top notch support to guests

⭐ Top Rated with a 100% Job Success Score ⭐ I am an experienced Virtual Assistant specializing in Customer Service, Administrative Support, NDIS Rostering & Scheduling, and Solar Installation Coordination. With over 10 years of experience supporting businesses across eCommerce, service-based industries, disability services, and solar operations, I help business owners streamline their processes, improve customer satisfaction, and keep daily operations running smoothly. I thrive in fast-paced environments, adapt quickly to new systems, and take ownership of tasks so you can focus on growing your business with confidence. ⚡ Tools I Have Experience With * Zendesk * Instool * Appoyo * Flowlogic * Zoho * Gorgias * Slack * RingCentral * Salesforce * Shopify * Airtable * Zoom * Google Workspace * Microsoft Office Suite * CRM and Scheduling Platforms * NDIS Rostering Systems ⚡ What I Can Help You With Customer Service, Escalation Lead & Administrative Support * Phone, email, and live chat support * Social media engagement * Responding to customer reviews (Trustpilot and other review platforms) * Supplier communication and coordination * Order processing, modifications, returns, exchanges, and claims * Escalation handling and customer retention * Shopify order management * PayPal and credit card chargeback handling * Logistics tracking and delivery updates * Data entry and administrative tasks * Contacting dissatisfied customers to resolve concerns and improve customer experience * Escalation Lead experience * Handling complex customer complaints and disputes * Customer retention and resolution management NDIS Rostering & Scheduling * Creating and managing staff rosters * Support worker scheduling and shift coordination * Shift modifications and coverage management * Schedule conflict resolution * Staff and participant communication * Shift notes and administrative follow-up Solar Installation Coordination * Scheduling solar installations * Coordinating installers, technicians, and customers * Managing installation calendars * Confirming appointments and site visits * Monitoring project progress and completion * Handling customer communications throughout the installation process * Administrative support for solar operations teams Why Work With Me? ✔ Strong customer service and communication skills ✔ Detail-oriented and highly organized ✔ Able to work independently with minimal supervision ✔ Fast learner who adapts quickly to new systems and processes ✔ Solution-focused and proactive ✔ Reliable, professional, and committed to delivering results I am available to start immediately and would love the opportunity to support your business. Thank you for taking the time to review my profile. I look forward to discussing how I can help your business grow and operate more efficiently.

Hi, I’m Edwin — a Top Rated Plus Operations Admin and Automation Specialist helping businesses streamline workflows, improve response time, and get paid faster. I support growing teams by combining administrative precision with smart automation systems. Here’s how I help: ⚙️ Automation & Workflow Systems ✔n8n workflow creation (CRM, lead tracking, notifications, data sync) ✔Process automation to reduce manual workload ✔API integrations & system connections ✔n8n 💳 Billing & Invoice Processing (Stripe) ✔Creating and sending invoices via Stripe ✔Managing recurring billing & subscriptions ✔Monitoring payments and follow-ups ✔Coordinating with clients regarding billing status ✔Maintaining organized financial records 📋 Operations & Admin Support ✔Workforce scheduling (security personnel coordination) ✔Calendar & inbox management ✔Customer service (email/chat/phone) ✔Incident reports & documentation ✔Data organization & spreadsheet management ✔Process improvement & operational optimization Why Clients Work With Me: ✔ Top-rated Plus freelancer with proven results ✔ 0–4 hour response time ✔ Detail-oriented & system-focused ✔ Clear communicator ✔ Proactive problem solver If you need someone who understands both operations and automation, and can manage your admin systems while improving them, I’m ready to help. Let’s build workflows that save time, reduce errors, and keep your revenue organized.

Most printing & promo businesses lose time (and money) because of messy quotes, delayed orders, and missed client updates. I fix that. I help printing and promotional product companies streamline quotes, manage orders smoothly, and keep clients happy—so you can focus on scaling your business instead of chasing details. What You Get When You Work With Me ✔ Accurate, fast quotes that impress clients ✔ Smooth order processing from inquiry to delivery ✔ Reliable vendor coordination (no delays, no confusion) ✔ Consistent client updates that build trust ✔ Clean mockups that speed up approvals ✔ Organized dropshipping fulfillment and tracking My Specialty I specialize in supporting printing and promotional product businesses, and I understand the full workflow: Inquiry → Quoting/Sourcing → Approval → Order Processing → Supplier Coordination → Fulfillment → Delivery No training needed. I can jump in and start helping immediately. How I Support You • Manage quotes and pricing with accuracy and speed • Coordinate with vendors, suppliers, and production teams • Handle client communication professionally and promptly • Create mockups and visuals for faster approvals • Create and maintain online stores in Commonsku and DecoNetwork • Add products, pricing, decoration methods, and client branding • Keep your backend organized (CRM, invoicing, tracking, admin) Tools I Use commonsku | ESP | DecoNetwork | HoopsCRM | SAGE Asana | Zendesk | Slack | Google Workspace Canva | Adobe Illustrator QuickBooks | Xero | ShipStation Katmai Why Clients Hire Me ✔ I don’t need constant supervision ✔ I spot issues before they become problems ✔ I communicate clearly and consistently ✔ I treat your business like my own Let’s Work Together If you need someone who can handle quotes, orders, and client communication without constant follow-ups, I’m ready to help. Send me a message and let’s talk about how I can support your workflow. — Trams Adriana Bansil 💫