Hire the Best Nagios Specialists
in the Philippines

I'm an IT Professional and currently enrolled in the Juris Doctor of Law Degree at San Beda University. ⚖ Want to have highly skilled IT professional and tech law freelancer? 🔥🔥🔥 "Ryan is a game-changer! Their expertise in IT and tech law helped us overcome complex challenges and leverage technology effectively. Highly recommended!" - Norman Cordon, Management Services, CEO 🔊🔊📢📢 "Highly recommended! Ryan is an invaluable asset with expertise in IT and tech law. Their exceptional skills and attention to detail exceeded our expectations." - Joan C., Director of Operations, Tech Solutions 🔊🔊📢📢 I’m a passionate and enthusiastic IT Professional with a Technology Law background who’d love to help you with your IT Needs. I particularly love working with small businesses though I’ve also helped corporate clients with project management, IT Solutions and Technology Law. 🖥🖱📱☑ I am a digital nomad currently based in Philippines. I've been working in the I.T. Industry since 2007. It was only in 2016 I decided to start as a freelance I.T. Consultant and in 2019 were I started to have my own firm. 🎉🔑🔐 I am a highly skilled IT professional and tech law freelancer with a passion for delivering exceptional solutions at the intersection of technology and law. With a strong background in both fields, I provide comprehensive expertise to clients seeking efficient legal advice, contract review, intellectual property guidance, and more. I am committed to leveraging my technical proficiency and legal knowledge to deliver optimal results and help businesses navigate complex technological challenges while ensuring compliance with relevant regulations. My clients includes corporation and startup companies. I’ve created several IT solutions for SITEL, Banco De Oro Universal Bank, E-marketing Concepts, YLOPO, Holy Life Hospital and some foreign clients in the US, Australia and Europe. 👥✍️ My services include: 🔥🔥🔥 💻 Technology Law 💻 Legal Documentation 💻 Legal Writing 💻 Research and Analysis 💻 Content Writing 💻 Project Management 💻 Web Design and Development 💻 Digital Marketing 💻 SEO 💻 FB Ads 💻 Social Media Design Layout 💻 Social media video content creation 💻 Basic video editing 💻 Brand Identity Design 💻 Graphics Design 💻 Video production 💻 Unix System Administration and more... If you’re looking for: 🔥🔥🔥 -fast turnaround -stellar communication -accountability -genuine care and passion Then you can stop looking since you found him! 🔕🔇 Can’t wait to work with you! 💙👌👋 Talk to you soon, Ryan

Remote Customer and Technical Support professional with experience handling live tickets, email support, and order management for US-based clients. Skilled in Zendesk, Shopify, subscription management, troubleshooting, and customer communication. Available to start immediately and open to non-voice short-term, contract, or hourly roles. Other roles I can perform: Data Quality Analyst/Governance/Migration/SQL Quality Assurance Operations Analyst/Associate L2 Application Support Backend (Banks and Insurance)

I troubleshoot technical issues, investigate root causes, and support users across Windows/Linux environments, cloud platforms, remote access, databases, and applications. With over 13 years of experience in IT operations and incident management, I specialize in supporting production environments, troubleshooting backend issues, and delivering reliable technical support. Summary: * 12 years IT experience * L1/L2 troubleshooting * Incident management * Root-cause investigation * Windows/Linux/Unix * RDP/VDI * AWS/Azure * Oracle/database troubleshooting * Google Workspace * Application/UI troubleshooting * Browser DevTools * AWS Logs Insights * Monitoring * ServiceNow/Jira * Escalation management In my role as a Level 1 IT Analyst, I have supported daily operations by managing incident queues, escalating critical issues, and maintaining SLA compliance. I am detail-oriented, responsive, and focused on minimizing downtime while ensuring consistent system performance. What I can do for your team: ✔ Handle support tickets via email, chat, or helpdesk platforms with clear and professional communication ✔ Monitor systems and shared mailboxes to detect and respond to alerts quickly ✔ Manage incidents and ensure timely resolution to meet SLA targets ✔ Troubleshoot issues by analyzing logs and identifying root causes ✔ Perform OS and application patching to maintain system reliability and security ✔ Support production environments and maintain operational stability ✔ Assist with basic infrastructure and day-to-day operational support ✔ Create and update documentation for recurring issues and solutions I am committed to delivering reliable support, clear communication, and high-quality service to ensure a smooth experience for both users and stakeholders. If you need a dependable technical support specialist who can proactively monitor, troubleshoot, and maintain your systems, I’d be happy to support your team.

CERTIFICATIONS: - Red Hat Certified System Administrator (Red Hat Enterprise Linux 6) Certificate Number: 130-108-764 - LPIC 101 and 102 Certified (LINUX Professional Institute) LPI ID: LPI000273136 - Symantec Certified Specialist in High Availability Administrator for UNIX using Veritas Cluster Server 5.0 - ITILv3 Foundation Certified CORE TECHNICAL SKILLS Operating Systems: Red Hat Enterprise Linux (RHEL), CentOS, Ubuntu, SUSE Linux, Solaris Automation & Configuration Management: Ansible, Shell Scripting (Bash), Chef, Puppet, Red Hat Satellite, SUSE Multi-Linux Manager Cloud Platforms: Amazon Web Services (AWS) Virtualization & Containers: VMware vSphere / ESXi, Docker, Rancher Monitoring & Observability: Checkmk, Nagios, AppDynamics, HP OpenView Source Control: Git, Bitbucket Storage, Backup & Recovery: Commvault, Veeam, NetBackup, Data Protector, NetApp, Pure Storage, Nimble Storage Networking: TCP/IP, DNS, Routing & Switching, Firewalls, Load Balancing, Citrix NetScaler High Availability & Clustering: Veritas Cluster Server (VCS), Veritas Volume Manager, HP ServiceGuard, Solaris Clustering Databases: Oracle, MySQL, Microsoft SQL Server IT Service Management: ITIL v3, Incident/Change/Problem Management, Release Management