Hire the Best Fast Track Specialists in Davao, PH

Virtual Assistant & Customer Service Representative | Helping Businesses Operate Smarter Running a business is demanding — let me handle the details so you can focus on what matters most. I'm a dedicated Virtual Assistant and Customer Service Representative with a proven ability to keep operations running smoothly, customers happy, and teams aligned. I bring reliability, precision, and a solutions-first mindset to every project. Why Clients Choose to Work With Me I take ownership of every task — not just complete it. My approach is built on clear communication, proactive problem-solving, and results that exceed expectations. I'm adaptable, tech-savvy, and thrive in fast-paced environments. Services I Offer Customer Support & Communication: Inbound & outbound calls, live chat/email/social media support, appointment setting, technical support, telemarketing & lead nurturing Administrative & Operations Support: E-commerce management, data entry, email & calendar management, document organization, lead generation & web research Tools & Platforms 📌 Productivity: Google Workspace, Microsoft Office, Calendly 📌 Communication: Slack, Skype, Telegram, WhatsApp, Teams, Zoom, Google Meet 📌 CRM & Support: HubSpot, Zendesk 📌 E-Commerce: Amazon Seller Central What Sets Me Apart ✦ Accountable — I follow through and keep you informed ✦ Detail-Oriented — accuracy and organization are non-negotiable ✦ Quick Learner — I adapt fast to new tools and workflows ✦ Collaborative — I integrate seamlessly into your team ✦ Growth-Driven — I keep sharpening my skills to bring you more value Engagement Options: ✅ Project-based ✅ Part-time ✅ Full-time 📩 Let's connect — send me a message and I'd love to learn how I can support your business goals.

Helping businesses streamline operations, deliver exceptional customer experiences, and drive sustainable growth. Are you looking for a reliable professional who can manage your operations, provide world-class customer support, and keep your business running efficiently? With 8+ years of experience in Customer Service, Technical Support, Sales, Dispatch Management, and Virtual Assistance, I help businesses improve customer satisfaction, optimize daily workflows, and increase operational efficiency. I understand that every customer interaction reflects your brand. Whether I'm coordinating technicians, resolving complex customer concerns, managing administrative tasks, or converting leads into loyal clients, I bring professionalism, accountability, and a solutions-focused mindset to every project. I thrive in fast-paced environments where organization, communication, and attention to detail make all the difference. My Expertise 🚚 Dispatch & Operations Management Technician Dispatch & Scheduling Route Planning & ETA Coordination Appointment Scheduling & Rescheduling Work Order Management Customer Follow-ups Job Monitoring & Completion Tracking CRM Management & Documentation 💬 Customer Support Email, Live Chat & Phone Support Customer Retention & Relationship Management Complaint Resolution & Escalation Handling Technical Troubleshooting Order Processing & Service Coordination Professional Customer Communication 💼 Virtual Assistant Services Administrative Support Calendar & Email Management Data Entry & Database Management Web Research File Organization Document Preparation Process Improvement & Workflow Support 📈 Sales & Lead Management Lead Qualification Appointment Setting CRM Pipeline Management Sales Support Upselling & Cross-selling Client Relationship Management Why Clients Choose Me ✔️ 8+ years of professional customer service and operations experience ✔️ Excellent communication and problem-solving skills ✔️ Highly organized, detail-oriented, and dependable ✔️ Able to manage multiple priorities in fast-paced environments ✔️ Quick learner who adapts easily to new systems and processes ✔️ Proactive, self-motivated, and results-driven ✔️ Committed to delivering exceptional service and exceeding expectations Tools & Platforms CRM Systems Google Workspace Microsoft Office Suite Slack Zoom Skype WhatsApp TeamViewer Email & Ticketing Platforms Remote Collaboration Tools What You Can Expect When you hire me, you're not just getting a freelancer you're gaining a dedicated professional who genuinely cares about your business. I take ownership of every task, communicate proactively, and consistently deliver accurate, high-quality work with minimal supervision. My mission is to help businesses save time, improve customer satisfaction, streamline operations, and achieve measurable results. Whether you need a Dispatch Manager, Virtual Assistant, Customer Support Specialist, or Sales Support Professional, I have the experience, work ethic, and commitment to become a valuable extension of your team. Let's build something great together. Send me a message today, and let's discuss how I can help your business operate more efficiently, delight your customers, and achieve long-term success. Regards , Maria Therie L.

Your business deserves more than just a support agent; it needs a strategic partner who can drive growth while streamlining operations. With over five years of high-stakes experience in the US telecommunications industry and a diverse background in outbound sales and AI data integrity, I provide 360-degree support that transforms customer interactions into revenue opportunities. Strategic Team Leadership: As a former AT&T Team Manager, I specialize in coaching, training, and managing high-performing teams. I know how to translate business goals into actionable KPIs for your staff. Sales & Lead Generation: Extensive experience as an SDR and Cold Caller. Whether it’s Spark Ordering Incorporated or mobility sales, I have a proven track record of skyrocketing sales figures through persuasive communication. Technical Support & AI Integrity: Experienced Jotform Support Specialist and AI Reviewer. I possess a deep understanding of complex software troubleshooting and the precision required for AI data validation. Operational Efficiency: Expert in dispatching, lead generation, and administrative management. I am highly tech-savvy and adapt instantly to any CRM or virtual tool suite. Professional Background: AT&T Team Manager / Subject Matter Expert: Led mobility and sales operations, serving as the go-to resource for complex issue resolution and team performance. Sales & Dispatching Specialist (Spark Ordering Inc.): Managed the full sales cycle from lead generation to dispatch, ensuring 100% accuracy in high-pressure environments. Customer Service & Sales Specialist: 3+ years of direct, award-winning experience in US-based Telco campaigns. Why Work With Me? I don't just "handle" tasks—I optimize them. Whether you need someone to manage your email and calendar, train your people, or close more deals, I deliver results with a customer-centric approach and a positive, relentless work ethic. Ready to elevate your business? Send me a message, and let’s discuss how I can take the weight off your shoulders so you can focus on the big picture.

With 8+ years of experience in Customer Support, Customer Success, Quality Assurance, Team Management, and Sales Operations, I help businesses improve customer experience, optimize team performance, and streamline support processes. I have worked with SaaS companies, eCommerce brands, service-based businesses, and remote teams, supporting both customer-facing operations and internal performance initiatives. My experience spans customer support, quality assurance, technical support, appointment setting, lead generation, sales development, and team leadership. Over the years I have: • Managed remote support teams and QA programs • Evaluated thousands of customer interactions and delivered performance coaching • Reduced support backlogs and improved response times • Handled customer support through Intercom, Salesforce, Crisp, Shopify, Five9, RingCentral, and other platforms • Led appointment setting, lead generation, and customer success initiatives • Consistently met and exceeded sales targets as a Sales Development Representative and Appointment Setter • Managed teams to achieve sales KPIs, productivity goals, and performance benchmarks • Built and monitored Five9 reporting, agent scorecards, and team performance metrics • Developed QA frameworks, performance reviews, and coaching programs to improve service quality • Created SOPs, workflows, knowledge bases, and operational processes to improve efficiency and scalability Core Expertise: 🗸 Customer Success 🗸 Customer Support Management 🗸 Quality Assurance (QA) 🗸 SaaS Support 🗸 Technical Support 🗸 Team Leadership & Coaching 🗸 Sales Development 🗸 Appointment Setting 🗸 Lead Generation 🗸 Performance Management 🗸 Process Improvement 🗸 Reporting & Analytics 🗸 KPI Tracking 🗸 Operations Management Tools & Platforms: Intercom, Salesforce, Shopify, Five9, RingCentral, Crisp, Scorebuddy, ShipStation, Notion, Slack, Google Workspace, Microsoft Office, Excel, Teams, and various CRM, support, and reporting platforms. Notable Achievements: • 10,000+ hours worked on Upwork • 100% Job Success Score • Top Rated Plus Freelancer • Experience managing support, sales, and customer success teams • Proven track record in quality assurance, coaching, and performance improvement • Strong background in customer retention, process optimization, and operational excellence If you're looking for a dependable professional who can improve customer experience, manage teams, optimize support operations, and drive measurable results, I'd be happy to discuss how I can help your business grow.

I have over 3 years of experience in the ticket broker industry. My main responsibilities include purchasing tickets from platforms like Ticketmaster, Live Nation, AXS, and others. I also monitor ticket availability, perform drop-checking, price tickets on the DTI Portal, and manage account creation. I understand the full ticket-buying process and follow strict guidelines such as only purchasing standard tickets in prime locations (front rows and center sections) and avoiding VIP, Platinum, Resale, or Will Call tickets. I always decline ticket protection and follow detailed instructions carefully. This role requires speed, attention to detail, and trustworthiness, as I handle sensitive account credentials. I’m hardworking, reliable, and always eager to learn new skills to improve my performance. I can be the following on your team: Customer Service Representative Sales Representative Ticket Purchaser Ticket Pricer Drop Checker Fulfillment Monitoring Virtual Assistant I have working experience using the following tools: Slack Microsoft Excel Microsoft Word Jancy Dti Portal Dti Management Lysted POS Automatic SYNC Skybox FireFox SOS Ticket Discord Telegram

If your business is struggling with missed messages, scheduling delays, or disorganized workflows, I help bring structure, speed, and reliability to your daily operations. I am a Scheduler and Operations Coordinator with 5+ years of experience supporting high-volume scheduling, CRM systems, and fast-paced service environments in healthcare and client-based operations. I specialize in keeping workflows organized, managing client communication, and ensuring that no request, update, or detail is missed. I have worked in environments handling 160+ clients, coordinating 500+ weekly service hours, and managing numerous daily time-sensitive requests across email, phone, and internal systems. My experience includes scheduling coordination, data accuracy management, client communication, and resolving missing or incomplete information to ensure smooth operational flow. I am highly skilled at working in fast-paced environments where accuracy, responsiveness, and prioritization are critical. I am comfortable managing multiple systems at once and ensuring smooth coordination between clients, staff, and internal teams. WHAT I CAN HELP YOU WITH: ✔ High-volume scheduling and calendar management ✔ Client and customer communication and support ✔ CRM management (Airtable, Zoho, Notion, GEMS) ✔ Email, phone, and multi-channel communication handling ✔ Workflow coordination and operations support ✔ Data entry and records accuracy management ✔ Workforce scheduling and roster coordination ✔ Handling urgent and time-sensitive requests ✔ Organizing and maintaining operational data ✔ Administrative and back-office support tasks I am available to support businesses that need a reliable, detail-oriented, and highly organized assistant who can manage operations, communication, and scheduling efficiently. My goal is to help reduce workload pressure, improve response times, and keep daily operations running smoothly.