With 10+ years of hands-on experience, I help businesses retain customers, resolve technical issues fast, and convert conversations into results. I excel in professional call handling, softphone systems, and technical troubleshooting for SaaS platforms, home users, and small offices.
I don’t just support customers—I build trust, solve problems efficiently, and help businesses grow through a customer-first, results-driven approach.
Freshdesk
Selling
Customer Service
Fast Food
Phone Communication
Sales
Insurance Agency Operations
Outbound Sales
Aircall
Email
Technical Support
Hospital Services
Michael Anthony A.
Zamboanga City, Philippines
$6/hr
5.0
8 jobs
I'm an experienced IT Support Specialist with over 3 years of providing remote technical support to users across multiple industries. I specialize in troubleshooting hardware, software, network, email, VoIP, and account-related issues while delivering excellent customer service.
I have experience supporting hotel and corporate environments, handling user onboarding and offboarding, account administration, ticket management, and remote troubleshooting. I'm comfortable working independently, managing multiple priorities, and communicating technical solutions clearly to non-technical users.
➡My technical experience includes:
✅ Help Desk & Technical Support (Email, Chat, Phone)
✅ Remote Desktop Support
✅ Windows 10/11 Troubleshooting
✅ Microsoft 365 & Google Workspace
✅ Active Directory / LDAP User Management
✅ User Onboarding & Offboarding
✅ Password Resets & Access Management
✅ Ticketing Systems (HubSpot, Halo)
✅ VoIP Support (Zoiper, Bria, MicroSIP, Sangoma, ConnexOne)
✅ Gmail & Outlook Support
✅ Slack & Microsoft Teams
✅ Zabbix Monitoring
✅OVHCloud
✅ Remote Hardware & Software Troubleshooting
I also have experience supporting hospitality technology platforms, including Opera PMS, Marriott GXP, Lightspeed POS, Alice App, Knowcross, Elimiwait, HMS, and Synergy.
I take pride in being dependable, detail-oriented, and focused on resolving issues efficiently while ensuring a positive user experience.
If you're looking for a reliable IT support professional who can quickly adapt to your systems and provide excellent remote support, I'd be happy to help.
Technical Support
IT Support
Desktop Support
Remote IT Management
Customer Support
Microsoft 365 Copilot
Google Workspace Administration
Microsoft Active Directory
LDAP
Windows Administration
Email Support
HubSpot
Hardware Troubleshooting
Account Management
Troubleshooting
Muhammad F.
Lahore, Pakistan
$15/hr
5.0
3 jobs
Building a booking platform with travel API integration, or losing hours to manual workflows that should've been automated years ago? I've solved both, at scale, for real businesses.
I'm a Senior Laravel Developer with 7+ years of experience building travel and hospitality systems that handle serious data volume, plus browser automation that eliminates repetitive manual work entirely.
I may be a great fit if you:
💥 Are building or scaling a booking, inventory, or reservation platform and need it to hold up under real data volume, not just look good in a demo
💥 Have a manual workflow (data entry, portal tasks, order processing) quietly costing your team hours every week
💥 Want a developer who owns technical decisions end-to-end, not someone who just executes tickets
💥 Value a system built for long-term growth over a quick patch that needs rebuilding in a year
SELECTED PROJECTS:
➜ VacationsToPoints — Cruise Booking Platform
A large-scale cruise booking platform processing 50,000+ records with weekly updates from an external API provider.
- Designed a database structure built for continuously changing inventory data
- Built automated data pipelines for weekly API sync without downtime
- Implemented indexing and query optimization for fast filtering across massive datasets
- Built a custom CRM on top of the platform for lead and sales team management
Result: A system that handles heavy data churn while remaining fast and usable for internal teams under daily load.
➜ DriniHotels — Global Hotel Inventory Platform
Integrated Ratehawk's global hotel inventory with 2.8 million+ hotel records across English and Albanian markets.
- Architected a scalable database layer built for ongoing large-scale inventory updates
- Built a B2B portal for agencies to manage and resell bookings
- Integrated payment gateway with booking flow
- Designed the system for long-term growth, not just initial launch
Result: A platform handling millions of records that scales without re-architecture.
➜ HPTuners — Credit Transfer Automation
A performance tuning company had no API for their credit system, so every order meant a staff member manually logging in and transferring credits by hand. Orders placed overnight or on weekends often sat untouched until the next business day, or forced staff to log back in after hours just to keep customers from waiting.
- Built a Puppeteer automation that logs in, locates the account, and transfers credits the moment an order is placed, any time, day or night
- Customers now receive credits before they even close the checkout tab, with zero staff involvement required
Result: Eliminated a daily operational bottleneck entirely, removing after-hours work for staff and cutting customer wait time from up to 24+ hours down to seconds.
WHAT I BUILD:
✔ Booking and reservation platforms
✔ Large-scale inventory and catalog systems
✔ Third-party travel API integrations (OTAs, GDSs, suppliers)
✔ Custom CRM and internal ops tools for travel businesses
✔ B2B portals for agencies and resellers
✔ Performance optimization for data-heavy systems
✔ Browser automation for repetitive portal and workflow tasks
✔ Puppeteer and Playwright automation scripts
✔ Data extraction and web scraping systems
TECHNICAL STACK:
Laravel • PostgreSQL • MySQL • Redis • REST APIs • Webhooks
Queue Systems • Docker • AWS • React.js • Next.js
Puppeteer • Playwright • Node.js • Browser Automation
HOW I WORK:
Based in Pakistan (UTC+5), with regular working overlap for clients in the US (EST/PST), UK (GMT), and EU (CET). I take ownership of technical decisions and communicate clearly, no vague updates, no disappearing mid-project.
If you're building in travel or hospitality, or have a manual workflow draining your team's time, let's talk. Send me what you're working on and I'll tell you plainly whether I'm the right fit, and if I'm not, I'll say so.
Laravel
Booking Management System
React
AI Implementation
PostgreSQL
Amazon EC2
Puppeteer
Automation
NodeJS Framework
Next.js
MySQL
API Integration
Docker
PHP
Project Management
Abhi P.
Ahmedabad, India
$23/hr
5.0
21 jobs
⭐ Top Rated Plus | 5+ Years | 100+ SaaS Apps Delivered | 100% Job Success Score
I am Abhi Patel, a Full-Stack Engineer and SaaS specialist based in Tempe, Arizona, USA who works as a technical partner — not just a developer. I help founders and product teams turn ideas into scalable, production-ready platforms by making the right architectural and technology decisions from day one.
I have worked with startups and growing businesses across industries, delivering clean, stable, and growth-ready systems built to scale well beyond the MVP stage. Beyond development, I step in as a technical thought partner — helping clients choose the right stack, avoid costly rewrites, and ship faster using modern AI-assisted development workflows including Claude Code and Cursor.
How Your Project Moves From Idea to Live Product
Every project follows a clear, proven journey:
Requirement discovery → Architecture planning → UI/UX → Development → Feedback iterations → QA & Testing → Deployment → Post-launch maintenance & scaling
This ensures full transparency, predictable delivery, and zero surprises at every stage.
What I Also Bring Beyond Development
→ Technology & architecture consulting
→ SaaS product roadmap & feature prioritization
→ Cost-effective stack selection for startups
→ Scalability & performance planning
→ AI-assisted development using Claude Code & Cursor
→ Coaching, pair programming & live screen-share sessions
## Technology Stack
→ Frontend Development
React.js, Next.js (App Router, SSR, SSG), Tailwind CSS, Shadcn UI, TypeScript, HTML5, CSS3
→ Backend & APIs
Node.js, Express.js, NestJS, REST APIs, GraphQL, Webhooks, JWT & OAuth2 Authentication
→ Mobile Development
React Native (iOS & Android), Expo, deep linking, push notifications, offline support
→ Databases
PostgreSQL, MongoDB, MySQL, Supabase (RLS, Edge Functions, Auth, Realtime), Redis
→ Cloud, DevOps & Deployment
AWS (EC2, S3, Lambda, RDS, CloudFront), Docker, Docker Compose, CI/CD Pipelines (GitHub Actions), Cloudflare (CDN, DNS, Workers, Security)
→ AI & Integrations
OpenAI / Claude API integrations, AI-powered SaaS features, Claude Code, Cursor, AI workflow automation
→ Video & Media
Mux (video upload & streaming), media pipeline architecture
→ Payments & Commerce
Stripe, payment gateway integrations, subscription billing, webhook handling
→ CMS & E-Commerce
WordPress, Shopify, Webflow, iKAS, headless CMS solutions, custom plugin development
→ Real-Time & Communication
Supabase Realtime, Firebase, Twilio, SendGrid, WebSockets
## Design, Planning & Delivery Tools
→ UI/UX & Prototyping
Figma (pixel-perfect, developer-ready designs), Lovable (AI app builder)
→ Project Management
GitHub, Jira, Trello, Notion, or your preferred tool
→ Testing & QA
Postman, manual & automated testing, performance & regression testing
→ Version Control & Deployment
GitHub, Vercel, Netlify, Heroku, AWS Amplify
## Maintenance & Long-Term Support
I offer post-delivery support followed by flexible maintenance plans based on your product's needs, usage scale, and future roadmap — always discussed transparently and priced fairly.
If you are looking for someone who understands your product, owns outcomes, communicates clearly, and thinks long-term — let's connect and build something solid.
Abhi Patel
Node.js
MongoDB
React
HTML
HTML5
CSS 3
JavaScript
Next.js
AWS Lambda
Google Cloud Platform
Payment Gateway Integration
React Native
iOS Development
Stripe
Abhiraj A.
Chandigarh, India
$12/hr
5.0
15 jobs
Hi, I'm Abhiraj Anand, a Full Stack Developer with 5+ years of experience specializing in Travel Technology Development, Travel Portal Solutions (B2B & B2C), Rental Platforms, and complex API Integrations including Amadeus, Sabre, Travelport, Ratehawk, TBO, Tripjack, Mondee, Mystifly, Hotelbeds, Webbeds, Channel Manager, Payment Gateways, etc.
I help travel agencies, OTAs, tour operators, DMCs, and rental businesses build modern booking platforms, automate operations, and scale through reliable travel technology solutions.
---
## Services I Offer
* Travel Portal Development (B2C, B2B, White Label Solutions)
* Flight, Hotel, Car Rental, Package & Activity Booking Systems
* Travel API Integration (Amadeus, Sabre, Travelport, TBO, Tripjack, Hotelbeds, Webbeds, Channel Manager Integration, PMS integration, Payment Gateways)
* Custom Web Development (Laravel, ReactJS, NodeJS, Next.js)
* WordPress Development & Theme Customization
* Shopify Store Development & Private App Integration
* Performance Optimization, Scalability & Mobile Responsiveness
## Core expertise:
* TravelPortal development – B2B, B2C, B2E, Corporate Travel Booking Tools & Agent Management Systems
* GDS integration – Travelport, Amadeus, Sabre
* NDC & LCC Integrations – Verteil, Tripjack, TBO, EaseMyTrip (EMT) and airline direct APIs
* Hotel Booking Integrations – RateHawk, Expedia, TBO Holidays, Hotelbeds, Guesty, Webbeds and Private Inventory Systems (PMS)
* Hotel mapping – Manual & Giata
* Flight Expert integration & automation
* Cruise, car rental, DMC software, package management tools
* Travel CRM, ADM management, HX segment tools
* Multi-API integrations – Flight, Hotel, Car, Cruise, Rail, Bus, Sightseeing, Activities
* Payment gateways - Stripe, Razorpay, PayPal, Cashfree, Worldpay, Paytm, Worldline, PayU, ConnectIPS, CCAvenue, etc.
---
## Featured Projects
* ClickYourJourney – Complete Travel Portal (B2C + B2B)
Modules for flights, hotels, packages, activities, supplier management, lead management, invoicing, payment gateways, and multiple travel APIs.
Tech Stack: PHP (CodeIgniter), ReactJS, MySQL
* StudyDrive – Ride Share Platform
Ride booking module with driver and guest management and marup module & Stripe payment gateway.
Tech Stack: Node Js, Next Js, MySQL, Stripe
* TeenvaTravels – Travel & Rental Website
Next.js frontend, NodeJS backend, integrated Amadeus API for flight bookings, car rental, room/property rental.
Tech Stack: Next.js, NodeJS, MongoDB
---
## Skills
* Travel APIs & Technology: Amadeus, Sabre, Travelport, TBO, Tripjack, , Mondee, Mystifly, Ratehawk, Hotelbeds, Webbeds, Channel Manager, Payment Gateways
* Languages & Frameworks: PHP (Laravel, CodeIgniter), JavaScript (ReactJS, NodeJS, Next.js), Python, Java, C++
* Frontend Development: ReactJS, AngularJS, Tailwind CSS, Bootstrap, jQuery, HTML5, CSS3
* Databases: MySQL, MongoDB
* Tools & Platforms: AWS, Docker, GitHub, Bitbucket, GitLab, Figma, Photoshop
* Other Expertise: API Integration, Optimization, Agile Development, Scalable Architecture
## Why Clients Choose Me
* Expertise in travel technology & API-driven platforms
* Clean, scalable, and maintainable code
* On-time delivery with full transparency
* Proven record of boosting booking efficiency & conversions
* Ongoing post-launch support & maintenance
## Travel Technology Development
* Flight Booking Portal Development
* Hotel Booking Portal Development
* Travel Portal Development
* OTA Development
* B2B Travel Portal Development
* B2C Travel Portal Development
* Corporate Travel Booking Systems
* Travel CRM Development
* Reservation Management Systems
* Travel Booking Engine Development
## API Integrations
* Amadeus API Integration
* Sabre API Integration
* Travelport API Integration
* Flight API Integration
* Hotel API Integration
* NDC API Integration
* GDS Integration
* Supplier API Integration
* Channel Manager Integration
* Payment Gateway Integration
* PMS Integration
## Travel Technology Expertise
* Amadeus Developer
* Sabre Developer
* Travelport Developer
* Ratehawk Developer
* TBO Developer
* Tripjack Developer
* Webbeds Developer
* Hotelbeds Developer
* Channel Manager Developer
* PMS Developer
---
Travel Technology Expertise & Keywords
Car Rental Portal • White Label Travel Portal • Travel API Integration • Amadeus Integration • Sabre Integration • Travelport Integration • Amadeus Development • Sabre Development • Travelport Development • Hotelbeds Integration • RateHawk Integration • TBO Integration • Tripjack Integration • Webbeds Integration • Stripe Integration • Razorpay Integration • PayPal Integration
PHP
Node.js
React
MySQL
Laravel
CodeIgniter
Tailwind CSS
Shopify
Next.js
PostgreSQL
API Integration
Sabre
Amadeus CRS
Travel & Hospitality
Payment Gateway Integration
AI Builder
REST API
Event, Travel & Hospitality Software
Booking Website
Booking Management System
Aaditya S.
Sawai Madhopur, India
$9/hr
5.0
16 jobs
Need a reliable Microsoft 365 and MSP engineer to resolve issues quickly, improve security, and keep your business running smoothly?
I have 7+ years of experience supporting US-based Managed Service Providers (MSPs), delivering Microsoft 365 administration, Azure management, Windows Server administration, and Level 1/Level 2/3 IT support for small and mid-sized businesses.
I can help with:
Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive)
Microsoft Entra ID (Azure AD) & Intune
Windows Server 2016/2019/2022 & Active Directory
Azure Virtual Machines & Cloud Administration
User Onboarding & Offboarding
Microsoft 365 Migrations
SharePoint Permissions & Access Management
VPN, DNS, DHCP & Network Troubleshooting
VMware & Hyper-V
Backup Solutions (Veeam, Acronis, Unitrends)
MSP Tools
ConnectWise • NinjaOne • ServiceNow • Jira • Zendesk • Freshdesk • IT Glue
Why Work With Me?
✅ 7+ years supporting US-based MSPs
✅ Microsoft Certified (AZ-800 & AZ-801)
✅ Fast troubleshooting and root cause analysis
✅ Clear communication and detailed documentation
✅ Reliable remote support during US business hours
✅ Long-term IT support and infrastructure management
I help businesses reduce downtime, strengthen their Microsoft 365 environment, and keep their IT infrastructure secure and reliable.
If you're looking for a dependable Microsoft 365, Azure, or MSP professional who takes ownership and delivers practical solutions, I'd be happy to discuss your project.
Microsoft Azure
Windows Server
AWS Cloud9
Microsoft Office
Server
Backup Administration
Firewall
Acronis
Microsoft Hyper-V Server
Windows 11 Administration
Windows 10 Administration
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