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Hire the best Virtual Assistants in Dumaguete, PH

Check out Virtual Assistants in Dumaguete, PH with the skills you need for your next job.
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  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Customer Service Expert🎖️ | Experienced in Multi-Tasking 🎖️| Driving Client Satisfaction🎖️ ⭐️With over 5 years of experience in the Customer Service/Care Industry, I bring a proven track record of excellence in communication, problem-solving, and client satisfaction. My ability to handle diverse challenges with finesse and provide immediate solutions sets me apart. I excel in managing multiple projects simultaneously and am dedicated to helping companies grow and exceed their objectives. Skills and Expertise💎 📌Customer Service 📌Data Entry 📌Email Communication 📌Outbound Sales 📌Online Chat Support 📌Shopify 📌Gorgias 📌Zendesk/Freshdesk 📌Ring Central 📌Live Chat 📌Cold Calling 📌Technical Support 📌Sales 📌Administrative Support 📌 ChatGPT4 📌 Google Suite 📌 Microsoft Office I am committed to delivering exceptional service and contributing to your company's success. Let's work together to achieve your goals!
    Featured Skill Virtual Assistant
    Gorgias
    Shopify
    Data Entry
    Communications
    Virtual Assistance
    Cold Calling
    Sales
    Administrative Support
    Customer Service
    Technical Support
    Freshdesk
    Email Support
    English
    Online Chat Support
  • $6 hourly
    • 4.9/5
    • (8 jobs)
    With a versatile background spanning various roles, I bring a wealth of administrative expertise and customer-centric skills to the table. At New Spark Therapy, I currently serve as an Office Manager and bookkeeper, adeptly managing administrative tasks, billing, and calendar duties with precision. My proficiency in tools like Google Workspace, Heard, Quickbooks and Simplepractice ensures seamless operations. Previously, at Magic Inc., I excelled as a Customer Service Specialist, handling inbound and outbound calls to assist clients with loan inquiries and payment reminders. Concurrently, I functioned as a General Virtual Assistant, adept at research, flight bookings, and calendar management, utilizing a plethora of tools like MS Office, Adobe, and Monday.com. My tenure at Wing AI Technology further honed my administrative prowess, where I efficiently managed research tasks and invoicing responsibilities. Prior to this, my role at StudentUniverse equipped me with invaluable skills in fraud analysis and chargeback resolution, leveraging tools such as Microsoft Office and Sabre to investigate credit card fraud cases. With a proven track record of excellence across diverse roles, I am committed to delivering exceptional support and driving organizational success.
    Featured Skill Virtual Assistant
    Real Estate
    Customer Satisfaction
    Virtual Assistance
    Fraud Detection
    Email Support
    Accounting Basics
    Customer Service
    Microsoft Excel
  • $10 hourly
    • 5.0/5
    • (21 jobs)
    🔵 Available Now 🤳 SOCIAL MEDIA | CANVA | TEMPLATES | OUTREACH | EMAILS | COMMUNITY ENGAGEMENT | CUSTOMER SUPPORT Let’s make your social media pop! I create scroll-stopping content, engaging carousels, and eye-catching Canva templates that not only look amazing but also connect with your audience and grow your brand. ⚙️ Services I Provide: 🏡 Real Estate Virtual Assistant 💁‍♀️ General Virtual Assistant 👩‍💼 HR Recruiter 🗞 Social Media Marketing ⚙️ Graphic Design 🎥 Video Editing and Reels Some Tools I Love: ● Canva (my creative playground) ● Figma ● ChatGPT / Gemini (AI is my sidekick!) ● Google Workspace (keeping it organized!) ● Mailchimp ● Trello & Monday.com (task ninjas) ● Asana ● CapCut (for those slick edits) ● Microsoft Office (classic but golden) Here’s a win I’m proud of: When an e-commerce client struggled with daily inefficiencies, I swooped in and revamped their workflow using Trello and Google Workspace. This led to smoother teamwork, less stress, and a 30% cut in delays. Plus, with tools like Canva, I made sure their brand looked stunning across the board while keeping everything on point. Let’s do the same for you! 🚀
    Featured Skill Virtual Assistant
    Outreach Strategy
    Partnership & Collaborations Outreach
    Graphic Design
    Canva
    Email Marketing
    Video Editing
    Virtual Assistance
    Social Media Marketing
    Administrative Support
    Social Media Management
  • $5 hourly
    • 5.0/5
    • (8 jobs)
    ***EXPERIENCED CUSTOMER SERVICE WITH 7+ YEARS OF E-COMMERCE PROFESSIONAL VIRTUAL ASSISTANT, EXPERIENCED COLD CALLER, AND ADMINISTRATIVE ASSISTANT *** Good day! I'm Joan, a dynamic and experienced professional with over seven years of experience as a E-commerce virtual assistant. Cold calling and Bookkeeping. I have worked with diverse US-based accounts, ranging from E-commerce to Telecommunications, Travel Agency, Bookkeeping, Health Insurance and Real Estate. I'm passionate about delivering top-notch service and solutions to my clients." I consider myself to be hard-working, responsible, loyal, and a fast learner. I am a team player, detail-oriented, and well-organized, and I am able to multitask and work effectively under pressure with minimal supervision. SKILLS *Customer Care (Phone, Email, and Chat Support) *Bookkeeping: Wave Software *Real estate Cold Calling *Task and Project Management *General Administration *Online English Teaching *E-commerce VA for Shopify,Amazon,Walmart,AliExpress and Facebook Marketplace APPLICATIONS AND TOOLS I USE: *Bookkeeping -Wave Accounting -Hello Bonsai *General -Hive (project management tool) -Bitwarden -Slack, Zoom, Skype, QQ, Zillow, Five 9, Zoho, and Mojo -Microsoft apps such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneNote and OneDrive. -Google apps such as Gmail, Google Chat, Google Meet, Gdrive, Docs and Sheets. -Facebook and other social media apps. -Saber -Nextcrew *E-commerce -Shopify -Amazon Seller Central -AliExpress -Facebook Marketplace -Walmart Seller Center -Ecom Circle -SKU Grid -BigCommerce *Cold Calling - Chase data If my skills match what you're looking for, please don't hesitate to contact me. I'm just one invitation away! :)
    Featured Skill Virtual Assistant
    Customer Support
    Cold Calling
    Amazon Dropshipping
    AliExpress
    Order Fulfillment
    Virtual Assistance
    Inventory Management
    Dropshipping
    Amazon FBA
    Shopify
    Task Coordination
    eBay Listing
    Data Entry
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    General Virtual Assitant | Medical Virtual Assistant My responsibilities included communicating with medical professionals, handling client inquiries, and coordinating updates regarding their schedules. This role required excellent communication skills and a keen attention to detail, both of which I have developed and refined. I am proficient in several tools that facilitate efficient work, including: -Zoho CRM** for managing customer data and communications -RingCentral** and **8x8** for handling calls both inbound and outbound -Google Sheets and Google Slides for data management and presentations -Alaya for company-specific operations -Skype for team communication My organizational skills, attention to detail, and ability to work under pressure allow me to deliver high-quality work consistently. Additionally, I am a quick learner and adept at multitasking, which I believe are essential attributes for success in this role. What truly sets me apart is my determination and drive to excel in my work. I am flexible with my schedule, committed to my responsibilities, and always strive to improve my skills. 1 year of experience as a health care representative that covers customer service, claims, enrollment, basic dental information, and process payment. In my previous work experience, I was a Customer Service Representative for almost 3 years. I was a tier 2 representative in the TracFone account. The tasks given are to do technical support to customers, process refunds, take calls as a supervisor, and create emails and tickets for further escalation/resolution. As a customer service representative, I am the first point of contact for customers who have questions or issues with a company's products or services. I am responsible for providing assistance, support, and solutions to customers' inquiries, concerns, and issues. My role is to maintain customer satisfaction and fostering positive relationships with clients. Skills: Excellent customer service skills Problem-solving skills Empathy Teamwork skills Technology skills Ability to handle stress Flexible Ability to work independently and as part of a team Knowledge of TracFone products and services Another work experience was a project based account where I do retention and support to NBA fans who subscribe NBA league pass. My responsibilities are: Managing customer database Offering discounts to keep customer to subscribe Assisting in cancelling the subscription and process refunds to customers Working with other departments within the NBA to ensure that the fan experience is consistent across all channels
    Featured Skill Virtual Assistant
    Data Management
    Email Management
    Staffing Needs
    Medical Records
    Customer Support
    Technical Support
    Data Entry
    Typing
    Virtual Assistance
    Customer Service
    Email Support
  • $15 hourly
    • 5.0/5
    • (25 jobs)
    Tired of scrolling through endless freelancer profiles in search of the perfect match? Look no further—your solution is here. 😉 I’m your one-stop partner for all things creative, organized, and efficient. As a Canva design expert, I’ll transform your vision into compelling visuals that speak to your audience. My knack for engaging writing will captivate, while my organizational skills ensure every project stays flawlessly on track. From thorough research to seamless email management, I handle it all. With me as your personal assistant, you can focus on what truly matters—scaling your business—while I take care of the scheduling, data entry, and more. I bring a versatile skill set and a history of delivering outstanding results. My dedication to your success means I’ll go above and beyond to make your project efficient, effective, and exceptional. Let’s take your project to new heights. Together, we can create something remarkable. So, is this encounter fate or the start of an incredible collaboration? Let’s find out!
    Featured Skill Virtual Assistant
    Event Planning
    Data Entry
    Copywriting
    Lead Generation
    Social Media Marketing
    Social Media Strategy
    Social Media Management
    Scheduling
    Content Strategy
    Ecommerce
    Communications
    Graphic Design
    ChatGPT
    Canva
    Virtual Assistance
  • $8 hourly
    • 4.9/5
    • (17 jobs)
    Hi! I’m Cathy! ❤️ I'm here to make your life easier. Whether it's inbox management, calling clients, assisting with operations, handling administrative tasks, or managing social media, you can count on me. Just tell me what you need, and consider it done! With me on your team, you'll have more time to focus on what truly matters while I take care of the rest. I am an energetic and adaptable professional with a strong ability to connect with people and communicate effectively. As an extrovert with a service-oriented mindset, I excel in building relationships, solving problems, and delivering outstanding customer experiences. With extensive experience in customer service, technical support, customer retention, data entry, and administrative management, I have worked across various industries, honing my expertise in both client relations and operational efficiency. My background in BPO, software, eCommerce, and education has equipped me with a well-rounded skill set, allowing me to thrive in dynamic environments. For four years, I led a team in an eCommerce company, successfully managing operations, streamlining workflows, and coaching team members to improve performance. My leadership experience has strengthened my ability to motivate teams, implement process improvements, and enhance customer satisfaction while ensuring business goals are met. What sets me apart is my dedication to excellence and efficiency. I take pride in my ability to multitask, optimize processes, and contribute to business growth. I don’t just complete tasks—I drive results. Whether it's enhancing customer satisfaction, optimizing workflows, managing teams, or creating eye-catching content, I bring a proactive approach and a commitment to continuous improvement. My Expertise Includes: ✅ SaaS ✅ Customer & Technical Support ✅ Client Relations & Retention ✅ Administrative & Data Management ✅ Team Leadership & Training ✅ Process Optimization & Problem-Solving ✅ Sales & Discovery Calls ✅ Google Sheets & Microsoft Excel ✅ Social Media Management ✅ Graphic Design Tools & Software I Master: 📌 CRM & Support Platforms: Zendesk, Gorgias, ReAmaze, Intercom, LiveChat, Zoho 📌 Project Management & Communication: Slack, Trello, Jira, Asana 📌 eCommerce & Logistics: Shopify, Cin7, Shipwire, Shipstation, eBay, Minsoft, Portless, ShipHero 📌 ERP & Business Tools: Odoo, Pipeline Pro 📌 Call & Messaging Systems: Aircall, Avaya, ZTalk, GoogleTalk 📌 Design & Social Media: Canva, Meta Business Suite I'm ready to bring my experience, passion, and skills to your team and help you achieve your business goals. Let’s connect—I look forward to the opportunity to contribute and grow with you! ❤️
    Featured Skill Virtual Assistant
    Order Fulfillment
    Ecommerce Order Fulfillment
    Receptionist Skills
    Canva
    ShipStation
    Virtual Assistance
    Technical Support
    Ecommerce
    Gorgias
    Order Processing
    Zendesk
    Customer Support
    Order Management
    Administrative Support
    Shopify Plus
  • $8 hourly
    • 4.5/5
    • (2 jobs)
    🚀 Your Business, My Superpower! Feeling overwhelmed with emails, calls, and messy spreadsheets? I’ve got you covered! Let me handle the chaos so you can focus on growing your business. Virtual Assistance – Stay Organized & Stress-Free ✔️ Calendar management (Gmail, Outlook, Google Calendar, Calendly) ✔️ Inbox management – No more email overload! ✔️ Task coordination – Keeping everything on track Customer Support – Happy Customers, Less Hassle ✔️ Phone & chat support (RingCentral, Genesys, Nextiva, ReadyMode) ✔️ CRM updates & invoicing (Salesforce, SMS) ✔️ Multilingual support with AI tools Bookkeeping – Keep Your Finances in Check ✔️ QuickBooks expert – Expenses, invoices, and reports made easy ✔️ Bank reconciliation – Every transaction accounted for ✔️ Clean reports your accountant will love Social Media & Marketing – Boost Your Online Presence ✔️ Facebook & Instagram management ✔️ Canva designs that stand out ✔️ Google Review monitoring for a strong reputation I bring organization, tech skills, and a stress-free approach to help your business run smoothly. Let’s chat!
    Featured Skill Virtual Assistant
    Email Outreach
    Virtual Assistance
    Accounts Receivable
    Account Reconciliation
    Ecommerce Marketing
    Data Entry
    Calendar Management
    Accounts Payable
    Copywriting
    Email Management
    Graphic Design
    Customer Service
    Social Media Management
    QuickBooks Online
    Bookkeeping
  • $10 hourly
    • 5.0/5
    • (10 jobs)
    I understand how valuable your time is. You need someone who can deliver high-quality work, & fast. Here’s how I can help you 👇 🔥 Graphic Design & Video Editing: As an expert in tools like Canva, CapCut, Veed.IO, Midjourney, and Synthesia, I can create visually appealing and engaging content for your audience. 🔹 Social Media Graphics & Templates 🔹 TikTok, Instagram Reels, and YouTube Video Editing 🔹 Logo and Branding Design 🔹 Marketing Flyers and Posters 🔹 AI Video Content Editing 🔥 Content Planning & Strategy: Let me handle your content planning, scheduling, and strategy with platforms like: • Hootsuite • Buffer • Calendly • Canva • Trello • Slack • Google Calendar 🔥 AI Video Editing: Take your content to the next level with AI-powered tools: 🔹 VEED.IO 🔹 Colossyan 🔹Midjourney 🔹 Synthesia 🔹 ElevenLabs (AI Human Voice Cloning) 🔥 Platforms I Specialize In: From content creation to scheduling, I bring expertise in: 🔺 Canva (Infographics & Thumbnails) 🔺 Facebook 🔺 Instagram 🔺 YouTube 🔺 TikTok 🔺 Shopify 🔺 ElevenLabs 🔺 Captions App 🔺 ManyChat 🔺 Synthesia 🔺 VEED.IO 🔺 ChatGPT 🔺 Jasper Does this sound like what you need? Or curious about what else I can bring to the table? 😉 📩 Send me a message on Upwork, and let’s create something amazing together! Talk soon, Noraisah
    Featured Skill Virtual Assistant
    Graphic Design
    Virtual Assistance
    Instagram Reels
    Canva
    TikTok
    Social Media Advertising
    Social Media Engagement
    Social Media Content Creation
    Social Media Content
    Social Media Chatbot
    Social Media Carousel
    Social Media Management
    Instagram
    Facebook
    Video Editing
  • $6 hourly
    • 5.0/5
    • (13 jobs)
    If you're looking for a person who is well-organized in doing things and capable of prioritized work schedule. Eager to learn new things. Ability to tackle problems flexibly then I'm the person you need to work with! I'm confident that I can offer an organized, methodical, precise, detailed, and efficient following services: ✓ Data Entry ✓ Lead Generation ✓ List Building ✓ Online Web Research ✓ Email List Building ✓ Data Collection ✓ Data Mining ✓ Data Scraping ✓ Data Cleaning Up ✓ Invoices ✓ Product Listing ✓ Photo Editing ✓ Social Media Management ✓ PDF to Excel Conversion ✓Book Keeper ✓Design Associate ✓ Graphic Design
    Featured Skill Virtual Assistant
    Customer Service
    Administrative Support
    File Management
    Microsoft Office
    Sales
    PDF Conversion
    Virtual Assistance
    Invoicing
    Microsoft Excel
    Graphic Design
    Lead Generation
    Data Cleaning
    Data Entry
    List Building
  • $5 hourly
    • 5.0/5
    • (6 jobs)
    Hi, I'm Geraldine from the Philippines. I'm an aspiring freelancer committed to delivering excellent service and 100% client satisfaction. Through continuous self-learning and hands-on practice, I’ve developed a strong foundation in Virtual Assistance. I offer support in a variety of areas, including: -Administrative tasks -Data entry and data management -Online research -Email management -Content writing -Basic graphic design -Communication and customer support I'm proficient in tools and platforms such as Microsoft Word, Excel, PowerPoint, Google Workspace (Docs, Sheets, Meet), Canva, and browsers like Chrome and Firefox. I’m passionate about learning, reliable, and always ready to contribute to your business success. I’m a licensed teacher with a Bachelor's degree in Science and Information Technology, and additional undergraduate studies in Secondary Education, majoring in Social Studies. I bring over 5 years of combined experience in administrative support and content work, including 1 year as a Typesetter, 3 years as a Content Analyst, and 1 year as Administrative Staff. I have experience in email management, data entry, creating social media content, and scheduling posts on platforms like Facebook and Instagram. I’m detail-oriented, reliable, and committed to delivering quality work. I’m eager to support your business with efficiency and professionalism.
    Featured Skill Virtual Assistant
    Social Media Management
    Scheduling
    Social Media Account Setup
    Virtual Assistance
    Administrative Support
    File Management
    Google Workspace
    Microsoft Excel
    Word Processing
    Data Cleaning
    Graphic Design
    Canva
    Microsoft Office
    Microsoft PowerPoint
  • $10 hourly
    • 4.7/5
    • (6 jobs)
    ℹ️ Services Booked: My client has engaged me for the following services: ✔ Graphic Design: Creation of social media content using Canva Pro for marketing and management purposes. ✔ Travel-Related Data Entry: Inputting and managing travel data across various platforms including WordPress, GoDaddy, Canva, Microsoft 365, and Google Workspace. ✔ Travel Itinerary Development: Proficient use of the Axus Travel App for building itineraries, with foundational knowledge of Travefy and Travel Joy. ✔ Email Management: Handling email correspondence and inbox organization.
    Featured Skill Virtual Assistant
    Social Media Engagement
    Canva
    Travefy Agent
    GoDaddy
    Travel & Hospitality
    Graphic Design
    Administrative Support
    Email Management
    Data Entry
    Virtual Assistance
  • $4 hourly
    • 5.0/5
    • (9 jobs)
    I am an accomplished professional with a diverse background spanning over 5 years in the fields of Virtual Assistance, Data Entry, and Customer Service. With a solid foundation in Telecommunications, E-Commerce, and Insurance sectors, I bring a unique blend of skills to provide efficient and reliable support. My expertise lies in virtual assistance, where I excel in administrative tasks. I am also skilled in data entry, ensuring accuracy and attention to detail in managing complex datasets. Furthermore, I have a proven track record in delivering exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive client experience.
    Featured Skill Virtual Assistant
    Google Sheets
    Data Mining
    Administrative Support
    Virtual Assistance
    Database
    Lead Generation
    Inventory Report
    Customer Service
    Dropshipping
    Data Entry
    Google Docs
    Accuracy Verification
    Microsoft Excel
  • $8 hourly
    • 5.0/5
    • (6 jobs)
    ✨ 𝐅𝐞𝐞𝐥𝐢𝐧𝐠 𝐨𝐯𝐞𝐫𝐰𝐡𝐞𝐥𝐦𝐞𝐝 𝐛𝐲 𝐲𝐨𝐮𝐫 𝐝𝐚𝐢𝐥𝐲 𝐭𝐚𝐬𝐤𝐬 𝐨𝐫 𝐬𝐨𝐜𝐢𝐚𝐥 𝐦𝐞𝐝𝐢𝐚 𝐭𝐨-𝐝𝐨 𝐥𝐢𝐬𝐭? You don’t have to do it all, 𝐈’𝐦 𝐡𝐞𝐫𝐞 𝐭𝐨 𝐡𝐞𝐥𝐩! 🙌 I’m a dedicated 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐭 𝐰𝐢𝐭𝐡 6 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 supporting business owners, coaches, and content creators. I specialize in: 📌𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 + 𝐆𝐫𝐨𝐰𝐭𝐡 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 📌𝐄𝐲𝐞 𝐂𝐚𝐭𝐜𝐡𝐢𝐧𝐠 𝐂𝐚𝐧𝐯𝐚 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧 📌𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 (DM management, scheduling, admin support & more) 𝐈 𝐡𝐞𝐥𝐩 𝐞𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫𝐬, 𝐩𝐞𝐫𝐬𝐨𝐧𝐚𝐥 𝐛𝐫𝐚𝐧𝐝𝐬, 𝐚𝐧𝐝 𝐛𝐮𝐬𝐲 𝐜𝐫𝐞𝐚𝐭𝐨𝐫𝐬: 💬 Stay active and authentically engaged on IG 📈 Grow with real followers (no bots, ever!) 🎨 Create eye-catching, on-brand visuals with Canva 🗂️ Handle the daily tasks so you can focus on what matters most ✅ Stay organized and efficient behind the scenes 𝐖𝐡𝐚𝐭 𝐈 𝐂𝐚𝐧 𝐃𝐨 𝐅𝐨𝐫 𝐘𝐨𝐮 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 ✅ Inbox & DM Management ✅ Calendar & Appointment Scheduling ✅ Client Follow‑Ups & Reminders ✅ Admin Tasks, Data Entry & CRM ✅ Organized, Proactive & Reliable 𝑰𝒏𝒔𝒕𝒂𝒈𝒓𝒂𝒎 𝑬𝒏𝒈𝒂𝒈𝒆𝒎𝒆𝒏𝒕 + 𝑮𝒓𝒐𝒘𝒕𝒉 ✅ Daily Engagement (Likes, Comments, Story Replies, DMs) ✅ Hashtag Research + IG Bio Optimization ✅ Organic Growth – Real Interactions Only ✅ Community Building + Audience Targeting ✅ Trend Awareness & Strategy Ideas ✅ DM Outreach + Appointment Setting 𝑪𝒂𝒏𝒗𝒂 𝑪𝒐𝒏𝒕𝒆𝒏𝒕 𝑪𝒓𝒆𝒂𝒕𝒊𝒐𝒏 ✅ Branded Graphics for IG Feed & Stories ✅ Reels Covers, Highlights & Carousels ✅ Eye Catching Canva Templates ✅ Feed Planning & Aesthetic Layouts ✅ Simple Short Form Video Edits 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? ✅ 6+ Years of Experience ✅ IG Engagement Pro with Real Results ✅ Canva Creative + Detail Oriented + Tech Savvy ✅ Friendly, Communicative & Deadline Driven ✅ Skilled in Admin Tasks, CRM & Scheduling ✅ I treat your business like it’s mine😉💛 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐔𝐬𝐞 ✅𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞: Google Workspace (Docs, Sheets, Drive), Slack, Asana, Zoom, Gmail, Outlook, Trello, Notion, ClickUp, Calendly, Zoom, HubSpot CRM, Loom. ✅𝐈𝐧𝐬𝐭𝐚𝐠𝐫𝐚𝐦 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Meta Business Suite, Instagram Insights, ChatGPT (for idea generation), InShot, Capcut, VN (for easy reel edits), Flow, Canva ✅𝐂𝐚𝐧𝐯𝐚 𝐂𝐨𝐧𝐭𝐞𝐧𝐭 𝐂𝐫𝐞𝐚𝐭𝐢𝐨𝐧: Canva Pro 𝐋𝐞𝐭’𝐬 𝐩𝐚𝐫𝐭𝐧𝐞𝐫 𝐮𝐩 𝐭𝐨 𝐬𝐢𝐦𝐩𝐥𝐢𝐟𝐲 𝐲𝐨𝐮𝐫 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰, 𝐛𝐨𝐨𝐬𝐭 𝐲𝐨𝐮𝐫 𝐨𝐧𝐥𝐢𝐧𝐞 𝐩𝐫𝐞𝐬𝐞𝐧𝐜𝐞, 𝐚𝐧𝐝 𝐠𝐞𝐭 𝐛𝐚𝐜𝐤 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞. 💥 📩 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐝𝐞𝐥𝐞𝐠𝐚𝐭𝐞 𝐚𝐧𝐝 𝐠𝐫𝐨𝐰? 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐭𝐨𝐝𝐚𝐲!
    Featured Skill Virtual Assistant
    Outreach Strategy
    Social Media Marketing
    Social Media Content
    Facebook
    Customer Support
    Email Management
    Social Customer Service
    Instagram
    Virtual Assistance
    Administrative Support
    Social Media Management
    Online Chat Support
    Data Entry
    Canva
    Appointment Setting
  • $8 hourly
    • 4.0/5
    • (7 jobs)
    I am a Virtual Assistant, I am proficient in using Google Workspace and basic software such as Zendesk, Salesforce, and WordPress. I am also a fast typist with excellent communication and interpersonal skills. I attended a training course for General Virtual Assistants and am familiar with CANVA, Calendly, and GoDaddy. I am able to prioritize tasks and work efficiently, with a strong attention to detail. In addition, I am highly organized and skilled in managing large amounts of data using Google Sheets to track my work progress. As an Operations Specialist, I manage day-to-day email and inventory of vendors and am experienced in working with multiple tools and multitasking. I have been working in the freelance industry for 3 years now and have a proven track record of my work.
    Featured Skill Virtual Assistant
    Appointment Setting
    Appointment Scheduling
    Zoho CRM
    Data Entry
    Google Sheets
    Google Workspace Administration
    Salesforce
    WordPress
    Technical Support
    Customer Support
    Executive Support
    Administrative Support
    Virtual Assistance
    Zendesk
    Email Support
  • $10 hourly
    • 4.5/5
    • (3 jobs)
    Reliable professional with 7+ years experience in fast-paced businesses. I’m here to help you roll out strategy, conduct market research and analysis, lead generation, do administrative work, and track progress against goals. Excellent organisational skills, time management, and attention to detail. As an all-around virtual assistant, I offer comprehensive support to clients seeking efficiency in their personal and professional ventures. 💬 Communications ~ Zoom, Slack, Skype, WhatsApp, Google Hangouts, Microsoft Teams, Gmail 👩🏻‍💻 Project Management ~ Trello, Asana, ClickUp, Air Table 🗓️ Scheduling & Calendar ~ Google Calendar, Calendar.com, Calendly, Eventbrite, Later 📚Bookkeeping ~ Quickbooks, Excel, Spreadsheet ✅Google Suite ~ Docs, drive, form, etc. 📝Microsoft ~ Word, Excel, PowerPoint, Outlook 🎨Creatives ~ Canva, CapCut 📱Social Media ~ Facebook, Instagram, TikTok, Pinterest 🧐Research ~ generate and organize leads, keyword research using GoogleAdWords You can ask me if there are tools you're looking for, that I haven't mentioned here. My goal is to help you with the burden of day-to-day tasks, allowing you to focus on the bigger things. I am confident that your search for a reliable virtual assistant finally stops here - WITH ME.
    Featured Skill Virtual Assistant
    Accounting
    Bookkeeping
    Market Research
    Marketing
    Social Media Management
    Multitasking
    Data Entry
    Business Management
    Property Management
    Communication Skills
    Email Management
    Calendar Management
    Management Skills
    Virtual Assistance
    Executive Support
  • $10 hourly
    • 4.7/5
    • (24 jobs)
    Are you looking for someone who could help you with your day-to-day tasks? You can count me in. I am a passionate, dedicated, and detail-oriented freelance professional with over eight years of experience specializing in administrative support, data entry, and virtual assistance. Throughout my career, I have successfully collaborated with clients across diverse industries, delivering high-quality work that enhances their operational efficiency and productivity. I possess exceptional skills in managing daily administrative tasks, ensuring data accuracy, and providing effective virtual support. My unwavering commitment to reliability, confidentiality, and clear communication has consistently enabled clients to streamline their workflows and further improve their businesses Hire me and you will see :)
    Featured Skill Virtual Assistant
    Data Mining
    Ecommerce Product Upload
    Data Management
    Administrative Support
    General Transcription
    LinkedIn Development
    Customer Support
    Lead Generation
    Typing
    Google Sheets
    Google Docs
    Data Entry
    Virtual Assistance
  • $8 hourly
    • 4.7/5
    • (32 jobs)
    With over 10 years of experience in Customer Service, I’ve worked with businesses across industries like Logistics, E-commerce, and more. I specialize in delivering excellent support via phone, email, and live chat. 💼 Customer Support Tools I’m Proficient In: HubSpot, WooCommerce, Zendesk, HelpScout, LiveChat, NetSuite, Freshdesk, Gorgias, Re:amaze, and Mintsoft. 🚛 Load Board Experience: DAT and DirectFreight. 🛒 E-commerce Expertise: Shopify and ShipStation expert with advanced skills in product research, listing, and store management across Shopify, eBay, AliExpress, and Poshmark. I’ve successfully supported clients and managed stores from all over the world—including Asia, America, Europe, and the Middle East. Let’s connect and take your customer support to the next level. Thank you for checking out my profile!
    Featured Skill Virtual Assistant
    Email Support
    Online Chat Support
    Freshdesk
    Customer Support
    eBay Listing
    Customer Service
    Virtual Assistance
    Zendesk
    HubSpot
    Lead Generation
    Data Entry
  • $12 hourly
    • 5.0/5
    • (6 jobs)
    Executive Virtual Assistant | Operations & Marketing Support Detail-oriented Executive Virtual Assistant with over four years of experience supporting CEOs and founders across multiple industries. Skilled at streamlining operations, managing inboxes, scheduling, drafting contracts, and designing branded marketing materials to help leaders stay organized and focused. Highlights of what I can do for you: ✅ Inbox & calendar management — scheduling meetings, booking flights & accommodations ✅ Drafting and sending client contracts, follow-ups, and proposals ✅ Creating marketing and pitch materials in Canva & Adobe InDesign ✅ Using tools like Notion, CRMs (Close.com), Slack, Fireflies.ai, Google Workspace, and more ✅ Attending meetings, taking notes, and following up on action items to keep projects on track ✅ Coordinating with internal teams, brokers, and partners for seamless operations Previously, I worked as a Marketing & Operations Coordinator for a location management company, where I: • Managed daily email communications and calendar scheduling • Created and optimized SEO-friendly listings for film and production spaces • Designed branded materials to support listings and client pitches • Coordinated with brokers, homeowners, and commercial admins to keep listings active and updated I’m currently available to support busy founders, entrepreneurs, and teams who need a proactive, organized, and tech-savvy VA. Let’s work together so you can focus on scaling your business 🛠 Skills Section: 1. Executive Assistance 2. Inbox & Calendar Management 3. Contract Drafting & CRM Management 4.Canva & Adobe InDesign 5. Marketing & Listings Optimization 6. Operations Support 7. Project Coordination 8. Notion, Close.com, Fireflies.ai, Slack 9. Research & Data Entry ✏️ Executive Virtual Assistant (Remote) Self-employed | Supporting Founders & CEOs 1. Managed daily inboxes, calendars, and travel bookings 2. Drafted contracts and follow-ups to send to clients 3. Created branded marketing and pitch materials using Canva 4. Coordinated directly with CEOs, COOs, and teams through daily/weekly meetings 5. Maintained CRM data and tracked meeting notes using Notion, Close.com, and Fireflies.ai Marketing & Operations Coordinator | Location Management Company (Remote) 1. Managed email communication, scheduling, and task tracking 2. Created and optimized SEO listings on film/production rental platforms 3. Designed branded materials and pitch documents with Canva and Adobe InDesign 4. Coordinated updates and communications with brokers, homeowners, and commercial spaces Customer Support Specialist | Vacation Rental Company 1. Handled guest inquiries, escalations, and real-time support via phone and email 2. Coordinated with vendors and field teams to resolve issues quickly
    Featured Skill Virtual Assistant
    Executive Support
    Customer Relationship Management
    Travel & Hospitality
    English Tutoring
    Online Chat Support
    Phone Support
    Email Support
    Customer Service
    Virtual Assistance
    Microsoft Office
  • $5 hourly
    • 5.0/5
    • (4 jobs)
    Having worked as a customer service representative for close to a decade, I possess extensive experience in addressing a wide range of customer needs, resolving issues, and ensuring high levels of customer satisfaction. My background includes serving U.S. clients in various capacities. For eight years, I worked at a large BPO company in the Philippines, followed by five years as a freelance customer service specialist. Throughout my career, I have adeptly managed inbound customer inquiries, concerns, and feedback across multiple communication channels, including phone, email, and live chat. I prioritize achieving customer satisfaction by actively listening and comprehensively understanding their requirements. As a customer service specialist, I have developed and refined a set of essential skills that align closely with my personality, including patience, attentiveness, clarity, positivity, time management, empathy, composure, promptness, and persuasiveness. I am deeply committed to providing exceptional support and am dedicated to thoroughly familiarizing myself with the product to deliver optimal assistance. Additionally, I have successfully handled various campaigns, including retention and data mining, demonstrating my versatility and proficiency in diverse tasks. As a full-time freelancer, I am available to work during both U.S. and international business hours, ensuring flexibility and accessibility for clients worldwide.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Customer Service
    Medical Translation
    Medical Billing & Coding
    Medical Transcription
    Medical Mastermind Medical Billing Services
    Online Research
    Medical Informatics
    Personal Development
    Online Chat Support
    Email Support
  • $8 hourly
    • 5.0/5
    • (6 jobs)
    Are you a busy CEO, real estate investor, or fitness coach seeking an executive assistant with 100% job success to streamline your operations and boost your online presence? 💻 Your Go-To Administrative Support 🚀 SMM, Sales, Customer Support 📈 B2B, B2C, Wellness & Fitness, Real Estate 💼 ADMINISTRATIVE SUPPORT If you are overwhelmed by your workload, I'll assist you with email management, calendar organization, and anything else you need to lighten your load: 📧 Email management 📅 Calendar management 📊 Data entry and database management 📋 Spreadsheets 🎨 GRAPHIC VIDEO EDITING | CONTENT CREATION Whether creating branding materials or jazzing up your Instagram game, I have the skills and passion to bring your vision to life. Let's brainstorm and make some design dreams a reality! 🎨 Branding materials 🎥 Video Editing 🖌️ Canva templates 📸 Instagram carousel 📲 Instagram Stories 🎬 Reels 💻 VIRTUAL ASSISTANCE From handling customer inquiries to researching products, organizing virtual meetings, handling sensitive information, and managing documents, I've got the expertise and tools to make your remote work life easier! 🔍 Research and purchasing products 🔒 Handle sensitive information 📁 Document Management 📞 Handling customer inquiries 📱 SOCIAL MEDIA MANAGEMENT From managing your accounts to creating scroll-stopping graphics, I've got the tools and expertise to help you stand out in the digital crowd. Let's make your brand shine! 📅 Schedule social media posts 💬 Engage with followers 🔍 Monitor social media channels 📑 Research topics for content 📆 Content calendars 📈 Competitor analysis 🌟 Identify potential leads ✍️ Content Creation 🤝 CUSTOMER SALES AND SUPPORT From answering questions to closing deals, I'll lend a hand in boosting satisfaction and hitting those sales targets. Let's keep it chill and get those business goals sorted. 🛠️ Resolve complaints or issues 🛒 Providing product information to customers 📊 CRM Management 📈 Lead Generation 📧 Following up with leads 🗂️ Order Management 🗓️ Scheduling: Calendly Google Calendar 📧 Email Management: Gmail 📋 Collaboration Tools: Notion Monday.com Zoom Teams Google Meet Skype Slack Discord 📊 Data Entry: Google Sheets Google Workspace 🎨 Video Editing: Canva CapCut 📞 CRM Management: Flowchat Zoho Reisift Vicidialer Avaya Smrtphone
    Featured Skill Virtual Assistant
    Social Media Engagement
    Calendar Management
    ChatGPT
    Social Media Management
    Social Media Content
    Personal Administration
    Executive Support
    CapCut
    Canva
    Administrative Support
    Email Communication
    Virtual Assistance
    Customer Service
    Data Entry
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    Hello! My name is Kara, thank you for checking out my profile. I am a freelancer who has experienced with data entry, lead generation, social media management, product research and sourcing, keyword research and product visual reports. I am highly organized and efficient, able to work independently or as part of the team and able to complete tasks according to its deadline. I work with high respect and honesty to the company. I have basic knowledge of Snov.io, Helium10, Zonbase, Junglescout and Amazon Central. I am also proficient in Googlesheets and Microsoft Office.
    Featured Skill Virtual Assistant
    Engineering Design
    Product Research
    Keyword Research
    Building Design
    Virtual Assistance
    SEO Keyword Research
    Interior Design
  • $8 hourly
    • 4.8/5
    • (9 jobs)
    Hi! I'm Alyssa, your one-stop VA wizard for executive assistance, project management, content creation, and social media management. Whether it's keeping schedules in order, overseeing projects, cooking up engaging content, or making your brand shine on social media, I've got you covered. - Project Management - Email and Calendar Management. - Social Media Management and Content Creation - Data Entry, Appointment Setting and Cold Call - Google Docs/Sheets Proficient - CRM Management - GHL, Hubspot, Salesforce, Monday.com, etc. - Email Campaign and Marketing experience - Website Development project experience - Ecommerse and Shopify experience Skills, Tools and Softwares: ✅ Good English Communication Skills (Verbal, Written) ✅ Typing Skills at 70 wpm ✅ Microsoft Office (Word, PowerPoint, Excel, Outlook) ✅ Canva ✅ Hubspot ✅ Clickup ✅ Infusion Soft ✅ Salesforce ✅ Monday ✅ Lucid Chart ✅ Microsoft Planner ✅ Engage360 and many more... I have completed numbers of work experience that helped me build my knowledge and confidence in this field. My aim is to find a stable job where I can successfully work remotely.
    Featured Skill Virtual Assistant
    Virtual Assistance
    Event Management
    Zoom Video Conferencing
    Online Chat Support
    Vimeo, Inc.
    Social Media Management
    Phone Communication
    Bookkeeping
    Customer Support
    Google Calendar
    Email Support
    Customer Service
    Data Entry
    Canva
  • $8 hourly
    • 4.6/5
    • (7 jobs)
    I pride myself on being highly versatile and adaptable, capable of managing a wide range of tasks and responsibilities. My flexibility extends to my working hours, allowing me to be available whenever needed. I am proactive and self-motivated, always taking the initiative to go above and beyond in my work. As a strong team player, I value collaboration and thrive in environments where teamwork is essential. I excel at working independently, requiring minimal supervision, and I handle pressure with poise and efficiency. I am continuously seeking opportunities to enhance my skills and improve my effectiveness, ensuring that I am always growing and contributing to my fullest potential. ✅Healthcare Recruiter - Focused on sourcing and identifying strong candidates for job openings. - Ensured candidates possessed the necessary qualifications and skills required for the role. - Utilized Boolean Recruiting techniques with LOXO ATS and leveraged We-Connect for outreach. - Managed email communications and coordinated We-Connect campaigns effectively. ✅Virtual Assistant/ Data Entry Specialist - Performed administrative tasks, including adding client profiles to Bullhorn and formatting resumes. - Executed accurate data entry and cross-referenced candidate details for consistency. - Created engaging job advertisements tailored to the childcare sector and handled various ad hoc tasks as needed. - Proficient in tools such as Bullhorn, Google Workspace (Docs, Sheets, Slides), and Microsoft Teams. ✅ Administrative Assistant/ Healthcare recruiter/ Intake Coordinator - Organized and maintained files, ensuring an efficient electronic filing system for easy access to information. - Provided comprehensive administrative support to staff and other departments, ensuring accurate data collection and management. - Supported CRM databases, including data entry, data refinement, report/dashboard creation, data analysis, and interpretation. - Generated CRM and system reports as required. - Handled inbound and outbound calls professionally. - Created and managed patient/client records with attention to detail. - Outsourced customers using various job board platforms (e.g., CareerBuilder, Indeed, LinkedIn, Greenhouse). - Conducted applicant screening through phone and virtual interviews. - Assessed applicant capabilities to ensure alignment with service requirements. - Managed calendars and scheduled appointments efficiently. - Proficient in CRM tools (Bullhorn, Five9, HubSpot, Salesforce), Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and Google Workspace (Docs, Sheets, Slides). ✅ Virtual Assistant/ Sales Team Manager/ Data Entry - Conducted market research to identify potential opportunities and industry trends. - Sourced and outsourced prospective leads to support business development efforts. - Communicated effectively with clients via email and LinkedIn, addressing inquiries and providing support. - Maintained and updated online records, providing weekly outputs and reports on spreadsheets. - Managed and organized contact lists to efficiently track all leads and interactions. - Executed email campaigns by sending out mass emails to prospective leads. ✅ English Customer Representative - Handled incoming calls to take customer orders promptly and accurately. - Multitasked by utilizing company tools to navigate systems efficiently and deliver excellent customer service. - Created tickets during calls, gathered orders, and calculated totals seamlessly. - Promoted to Tier 2 position, resolving complex customer inquiries and providing advanced support. - Proficient in tools such as POS, Google Workspace (Docs, Sheets, Slides), and Microsoft Teams. ✅ Nutrition Counselor - Offered diet counseling tailored to targeted consumers' needs. - Educated consumers on product knowledge to promote informed choices. - Collected and assessed consumers' medical diagnoses to provide personalized nutrition and lifestyle recommendations. - Calculated BMI and provided guidance based on results. - Conducted free health checkups, including blood pressure and blood tests, using sanitized tools.
    Featured Skill Virtual Assistant
    Healthcare
    Market Survey
    Data Entry
    Customer Service
    Customer Support
    Microsoft Excel
    Candidate Interviewing
    Virtual Assistance
    Google Docs
    Appointment Scheduling
    Recruiting
    Market Research
    Market Analysis
  • $12 hourly
    • 4.6/5
    • (1 job)
    Greetings! I'm Princess D., your catalyst for accomplishing tasks. With a passion for driving business growth, I specialize in Facebook Ads, helping businesses reach new heights through strategic ad campaigns. If I've piqued your interest, please read on to discover how we can achieve success together. Facebook Ads Key Competencies: Strategy Development: Crafting and executing effective media buying strategies that align with your business goals. I ensure maximum impact from targeting the right audiences to optimizing ad placements. Campaign Optimization: I monitor and analyze campaign performance, making data-driven adjustments to maximize ROI. A/B testing for ad creatives, audience segments, and placements ensures your campaigns remain agile and effective. Budget Management: Proficient in managing advertising budgets efficiently, I look for opportunities to enhance the cost per acquisition (CPA) while achieving desired outcomes. Audience Targeting: I am skilled at using Facebook's targeting tools. I segment and target audiences effectively, tailoring campaigns for different products or services. Ad Creativity and Copywriting: I create compelling ad creatives and engaging copy that capture the audience's attention and align with the latest creative trends. Data Analysis and Reporting: With analytics tools, I generate insights and actionable recommendations, providing regular reports that inform strategic decision-making. Compliance and Communication: Staying informed about Facebook's ad policies, I ensure compliance and promptly handle ad disapprovals. Effective collaboration with teams and clients is key to meeting campaign objectives. Adaptability and Conversion Tracking: I keep up with Facebook's platform changes and adjust strategies accordingly. Implementing and optimizing conversion tracking is crucial for measuring campaign effectiveness. Client Relationship Management: Strong client relationships are my focus, where I understand your business goals and provide timely updates, addressing any concerns with strategic insights.
    Featured Skill Virtual Assistant
    Digital Marketing
    Advertising
    Marketing Advertising
    Facebook Ads Manager
    Facebook Advertising
    Marketing Strategy
    Media Buying
    Advertising Management
    Advertising Strategy
    Virtual Assistance
    Order Fulfillment
    Customer Support Plugin
    Product Research
    Data Entry
    Product Listings
  • $12 hourly
    • 4.7/5
    • (11 jobs)
    Driven by a profound passion for my work, I am committed to continuous learning and growth. My adaptability and eagerness to learn make me a valuable asset, and I am always open to further training and development opportunities. Outlined below are my qualifications: GENERAL VIRTUAL ASSISTANT ✅ Versatile in providing comprehensive administrative support to individuals and businesses, including email management, calendar scheduling, travel arrangements, and data entry. ✅ Skilled in conducting research, preparing reports, and organizing documents to support decision-making and enhance productivity. ✅ Proficient in customer service in addressing customer concerns promptly and professionally. ✅ Experienced in managing online communications and correspondence, including drafting emails, composing social media posts, and responding to messages. ✅ Adaptable and quick to learn new tools, software, and processes to meet the evolving needs of clients and projects. PROJECT MANAGEMENT ✅ Proficient in initiating, planning, executing, monitoring, controlling, and closing projects to achieve specific goals and objectives within defined constraints. ✅ Skilled in creating project plans, defining scope, setting timelines, allocating resources, and managing budgets to ensure successful project delivery. ✅ Experienced in leading cross-functional teams, facilitating collaboration, and resolving conflicts to keep projects on track and within scope. ✅ Proficient in using project management tools and software such as Asana, Trello, Slack, and Microsoft Project to organize tasks, track progress, and communicate with stakeholders effectively. SOCIAL MEDIA MANAGEMENT ✅ Experienced in developing and implementing social media strategies to increase brand awareness, engagement, and conversion rates across various platforms including Facebook, Instagram, Twitter, LinkedIn, and Pinterest. ✅ Skilled in content and graphics creation and scheduling to maintain a consistent and engaging social media presence. ✅ Expert in social media management tools and platforms such as Hootsuite and Buffer scheduling posts, monitoring conversations, and analyzing insights. ✅ Knowledgeable in lead generation and community management, responding to comments and messages, and fostering meaningful interactions with followers and customers.
    Featured Skill Virtual Assistant
    Mailchimp
    Staffing Needs
    Task Coordination
    Email Campaign Setup
    Digital Project Management
    Mail Merge
    Inventory Management
    Real Estate Marketing
    Virtual Assistance
    Bookkeeping
    Executive Support
    Procore
    Email Communication
    Data Entry
    Social Media Marketing
  • $5 hourly
    • 5.0/5
    • (1 job)
    Professional Summary I am highly organized and detail-oriented Virtual Assistant that provide administrative support to your team. Performing various tasks such as managing emails, scheduling appointments, handling phone calls, and conducting research. An excellent communication and organizational skills, as well as the ability to work independently. Customer Service Representative and Workforce Analyst with over 10 years in BPO industry. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated customer service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationship to increase profitability and drive business results. Knowledgeable Workforce Analyst successful gathering, reviewing and modeling information to make proactive adjustments to schedules and strategies.
    Featured Skill Virtual Assistant
    Appointment Scheduling
    Virtual Assistance
    Administrative Support
    Lead Management
    Cold Email
    Email Communication
    Database Management System
    Microsoft Access
    Customer Satisfaction
    Microsoft Office
    Customer Support
    Scheduling
    Email Support
    Phone Support
    English
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