Hire the Best Call Center Agents
in the Philippines

I'm a Cheerful and Joyful Filipina girl looking to join and be useful for your business. I have 4 years of experience as a customer support agent. I have some experience fulfilling online orders. And most importantly I have a 100% belief that I can learn how to do anything that's required of me. I speak fluent English with a slight sweet Filipina accent. I'm a hard working girl, self-reliable, proactive and always striving to exceed expectations. Preferably looking to join someone permanently on a regular schedule.

The experience I have as a chat support representative for nonvoice is three months, and the experience I have as a call center agent is one year and three months. Besides being a fast learner, I can multitask, be flexible, punctual, and dedicated, and I also create banner ads and logos for my clients. I can assure you that I will provide excellent service to you. As a graphic designer, I bring a creative and detail-oriented approach to visual communication. With a solid foundation in design principles and a keen eye for aesthetics, I specialize in translating concepts into visually compelling and engaging designs. My expertise encompasses a range of design tools, including Adobe Creative Suite (Photoshop, Illustrator, and InDesign), and I am well-versed in both print and digital design. I have a proven track record of collaborating with clients to understand their needs and deliver designs that effectively communicate their messages. Throughout my career, I have worked on diverse projects such as branding, marketing collateral, and digital media. I am passionate about staying abreast of design trends and evolving my skills to meet the dynamic demands of the industry. In addition to my technical skills, I pride myself on my ability to think creatively, meet tight deadlines, and work collaboratively in a team setting. I am enthusiastic about contributing my design expertise to projects that not only meet but exceed the expectations of clients and stakeholders.

Hi, I’m Igi ! I have a passion for helping small business owners gain clarity, confidence, and control over their Operations. I offer professional, remote Operations Management / Sales / Support services tailored to your company’s unique needs. By partnering with me, you’ll have the assurance that your Operations are accurate and organized. I’m committed to provide peace of mind to Operations so you can focus on what you enjoy most in your business. Let’s work together to save you time, simplify your operations, and help your business be successful! Ready to lighten your workload and skyrocket your company’s growth? 🚀 Let me fuel your mission with out of this world Service and Management! 😊💫 🏆 Top Rated Plus freelancer with 100% Job Success! 🗣️ Fluent English-speaker with Near-Native Accent 🌟 Over 17 Years in Customer Support and Call Center Management ⏰ Available in All Time Zones 🔍Outstanding Attention to Detail While Managing Multiple Tasks 🤝On Time and Consistently Reliable 🧐Proficient in a Wide Range of Tools, and Quick to Master New Ones 🚀Able to Learn Product Knowledge and Processes Quickly 😊High Emotional Intelligence Interacting with Customers and Teammates PHONE SUPPORT • SALES • PROJECT MANAGEMENT • MANAGING LARGE TEAMS CRMs Odoo • Xero • Salesforce • Zoho • Highrise • Hubspot • Shopify & Others Help Desk Ticketing Systems Zoho, Live Agent, Odoo, Missive, Front & Others Call Center / VOIP (Internet-based Phone) RingCentral • Avaya • Dialpad • 8x8 • Zoom Phone • Sangoma & Others Live Chat Support LiveChat & Others I’ve spent my career leading large teams of BPO professionals, steering them towards excellence in client deliverables. I foster continuous improvement by personally coaching my team and nurturing a culture of innovation. My dedication has led me to discover countless operational efficiencies, and I take pride in supporting the career growth of each team member. With a proactive approach to problem-solving, I’m constantly looking ahead, identifying future potentials and embracing automation. I see myself as a leader, dedicated to guiding my team through transformative challenges and opportunities.

My primary interest and job roles are on website development, site management, virtual assistance and data entry. I am an expert in Wordpress particularly in editing/installing themes, plugins, widgets, creating/modifying web pages and uploading content. With regards to data entry, I am proficient in using MS Word, Excel, Powerpoint, Google sheets etc. In line with my skills mentioned above, I am open to catering to your personal/custom needs. Send me a message and let's talk! My education background: I have a bachelor’s degree in Information Technology major in Networking. My experience includes internship at the Hubport Interactive Incorporated it’s an Outsourcing Company – I was able to portray the role of a System Administrator and Technical Support. My background includes administrative, technical experience and general knowledge about Information Technology and its specific fields. My years in college equipped me with expertise in different application software’s, computer hardware and software installation, troubleshooting & repair, database and computer networks concepts and applications. The experiences provided me confidence on communicating and interact with people and how to deal professionally.

SKILLS Admin Task Telemarketing Phone Support Customer Support BPO Call Center Customer Service Communication Skills Data Entry Sales Marketing Cold calling Appointment setting Product Manager Sales Representative Microsoft Excel Microsoft Word Microsoft PowerPoint Social Media management Lead Generation Content Creation Email Support I am self-motivated, reliable, Responsible and hard working person. I am mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

I helped build a $2.5M sales pipeline in under 60 days—without hiring a single in-house agent. Just a few years ago, I was overwhelmed. The more I tried to grow, the more I burned out—dealing with inconsistent leads, unreliable freelancers, high customer acquisition costs, and zero backend visibility. I saw other digital founders facing the same struggle: scaling sales meant sacrificing time, energy, or quality. That’s when I realized: the key wasn’t working harder. It was building systems backed by people trained with purpose. In Q2 of 2022, I launched a new model—niche-trained sales reps, backed by CRM-integrated automation and a transparent backend. I called it IVOICE OUTSOURCING, built on one belief: God gives us the ability to create solutions not just for profit, but to serve people better. The results came quickly. → Within 60 days, our clients reduced CPA by 30% → We delivered 3X more qualified leads/month → We helped digital businesses launch campaigns in under 7 days → Clients gained real-time visibility and saw 25% improvement in retention This turning point allowed me to build not just an agency, but a mission-driven sales enablement company. IVOICE OUTSOURCING became a lifeline for time-starved CEOs who wanted reliable sales results—without hiring headaches, tech overwhelm, or wasted spend. Today, my mission is to empower digital founders to scale with clarity, confidence, and purpose—through systems that work and teams that deliver. I believe excellence honors God—and in business, excellence starts with consistency, service, and trust. Here’s what we’ve achieved so far: → 150+ digital-native companies served → 48-hour rep delivery system → 40–60% close rate after demo → $2.5M+ pipeline generated → Campaign launch in 7 days → 95% client retention IVOICE OUTSOURCING is a done-for-you Sales Enablement-as-a-Service provider. ✅ Launch-ready in 7 days ✅ Niche-trained reps + CRM automation ✅ Helped over 150 companies ✅ 8.6+ client NPS with proven ROI results Some campaigns we are experienced and familiar with SSDI, Health Insurance, Auto Insurance, Medical, Home Services, and Home Improvement. 👉 Let’s connect if you’re scaling and ready to stop guessing. I’ll show you how we make backend sales work—so you can focus on what truly matters.