Hire the Best BPO Call Center Specialists
in the Philippines

⭐⭐⭐⭐⭐ Every successful business starts with a single person and a compelling vision. But to turn that vision into reality, it must evolve into a clear strategy and disciplined execution. As a project manager and marketing strategist, I collaborate with companies across the US, Canada, Europe, the Middle East, Asia, and Australia. I specialize in developing impactful brand identities for both new and established brands in B2B and B2C markets. My background also includes over a decade of experience in customer service, sales, marketing, and web development, giving me a well-rounded perspective on driving growth and building lasting connections. STRENGTHS: 📌 Strong Business Acumen (Cost and Profit Analysis) 📌Completed The FUNDAMENTALS OF PROJECT MANAGEMENT TRAINING 📌Completed The GLOBAL COMMUNICATIONS TRAINING 📌Completed The SEVEN PILLARS OF ADVOCACY TRAINING 📌Certified TOP CUSTOMER SERVICE AWARDEE with 100% Member Satisfaction Score 📌Certified 100% ATTENDANCE AWARDEE 📌Certified SALES COMPLIANCE AWARDEE 📌Certificate of Completion (Customer Service Training) 📌Variety of skills in Engineering, Sales & Marketing, Finance, and Project Management. 📌Tier 3 Top Seller of the year 2012 (Xlib USA) 📌Results-driven 📌Successfully Joined a total of 7 BPO/Call Center Companies AREA OF EXPERTISE: 📌Project Management 📌 Sales B2B or B2C ( Lead Generation Team/Appointment Setting) 📌 Customer Service (Phone, Email and Chat) 📌 Website Maintenance and Development (CRM Building, Social Media Marketing) 📌 Quotations, Negotiation, Vendor Search 📌 Real Estate (Home Loans, Mortgage Refi, Commercial Properties & Mobile Homes) 📌 Proofreading, editing, and content writing 📌 Training and Development- Instructional Designer 📌 Marketing (Social Media Marketing) 📌 Graphic Design and Content Creation 📌 Business Planning 📌 Data Entry, Virtual Assistant and Administrative Task --Owner of DJO Call Center Services, a division of DJO Career Opportunities --Fast and Reliable Internet Connection (Using Fiber Optics 100 Mbps connection) --Has multiple skilled agents to accomplish a particular task promptly

SKILLS Admin Task Telemarketing Phone Support Customer Support BPO Call Center Customer Service Communication Skills Data Entry Sales Marketing Cold calling Appointment setting Product Manager Sales Representative Microsoft Excel Microsoft Word Microsoft PowerPoint Social Media management Lead Generation Content Creation Email Support I am self-motivated, reliable, Responsible and hard working person. I am mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.

I helped build a $2.5M sales pipeline in under 60 days—without hiring a single in-house agent. Just a few years ago, I was overwhelmed. The more I tried to grow, the more I burned out—dealing with inconsistent leads, unreliable freelancers, high customer acquisition costs, and zero backend visibility. I saw other digital founders facing the same struggle: scaling sales meant sacrificing time, energy, or quality. That’s when I realized: the key wasn’t working harder. It was building systems backed by people trained with purpose. In Q2 of 2022, I launched a new model—niche-trained sales reps, backed by CRM-integrated automation and a transparent backend. I called it IVOICE OUTSOURCING, built on one belief: God gives us the ability to create solutions not just for profit, but to serve people better. The results came quickly. → Within 60 days, our clients reduced CPA by 30% → We delivered 3X more qualified leads/month → We helped digital businesses launch campaigns in under 7 days → Clients gained real-time visibility and saw 25% improvement in retention This turning point allowed me to build not just an agency, but a mission-driven sales enablement company. IVOICE OUTSOURCING became a lifeline for time-starved CEOs who wanted reliable sales results—without hiring headaches, tech overwhelm, or wasted spend. Today, my mission is to empower digital founders to scale with clarity, confidence, and purpose—through systems that work and teams that deliver. I believe excellence honors God—and in business, excellence starts with consistency, service, and trust. Here’s what we’ve achieved so far: → 150+ digital-native companies served → 48-hour rep delivery system → 40–60% close rate after demo → $2.5M+ pipeline generated → Campaign launch in 7 days → 95% client retention IVOICE OUTSOURCING is a done-for-you Sales Enablement-as-a-Service provider. ✅ Launch-ready in 7 days ✅ Niche-trained reps + CRM automation ✅ Helped over 150 companies ✅ 8.6+ client NPS with proven ROI results Some campaigns we are experienced and familiar with SSDI, Health Insurance, Auto Insurance, Medical, Home Services, and Home Improvement. 👉 Let’s connect if you’re scaling and ready to stop guessing. I’ll show you how we make backend sales work—so you can focus on what truly matters.

I am a results-driven professional with extensive experience in customer-facing and sales roles, including Customer Service Representative, Sales Agent, Quality Assurance Specialist, Appointment Setter, Lead Generation Specialist, Qualifier, Visibility Specialist, Cold Caller, and Telemarketer. I bring strong communication, problem-solving, and interpersonal skills, combined with a solid background in sales and persuasion. I am detail-oriented, analytical, and proficient in customer relationship management and various digital tools. I excel at handling customer inquiries, generating and qualifying leads, scheduling appointments, and maintaining quality standards. I am also skilled in improving business visibility and consistently achieving sales goals while maintaining a high level of professionalism and efficiency.

Top-Rated Accounts Receivable & Customer Success Manager with 12+ years of experience helping businesses improve cash flow, recover outstanding invoices, and build lasting client relationships. I’ve worked with U.S. and Australian companies across finance, legal, real estate, construction, and SaaS, consistently delivering reliable results with professionalism and attention to detail. I specialize in: • Accounts Receivable & Collections • Customer Success & Account Management • Billing & Payment Follow-ups • Debt Recovery & Negotiation • Client Communication (Phone, Email & Chat) • Administrative Support & CRM Management Whether you need someone to reduce overdue accounts, provide outstanding customer support, or manage client relationships, I bring a proactive approach, excellent communication skills, and a commitment to helping your business grow. ✔ Top Rated Freelancer ✔ 100% Job Success ✔ $30K+ Earned on Upwork ✔ 4,000+ Hours Worked ✔ Available for Long-Term Partnerships

Data-driven customer champion passionate about elevating customer experiences and driving measurable results. I leverage deep analytical insights to understand customer needs, champion service excellence, and identify opportunities for sales growth. I help businesses build stronger customer relationships, improve satisfaction, and unlock new revenue streams through data-informed strategies. What sets me apart is my ability to translate complex data into actionable strategies that directly impact customer loyalty and revenue. I'm not just about numbers; I'm about understanding the human element behind the data and creating solutions that benefit both the customer and the business. Let's connect! Reach out if you're looking for a customer-centric leader to drive your business forward.