Upwork home
Sign up
Secondary

Hire the best BPO Call Center Specialists in the Philippines

Check out BPO Call Center Specialists in the Philippines with the skills you need for your next job.
Get started
  • $60 hourly
    • 4.9/5
    • (32 jobs)
    Technical and customer service professional, a team leader with over 10 years of extensive experience along with a great ability to implement solutions and handle unresolved problems. I bring this wealth of experience to my Upwork clients to effectively and efficiently deliver high-quality work result. Awarded as one of the finest RingCentral technical representative. Expert handling all types of VOIP set up and issues, such as auto receptionist, hunt groups, call forwarding, custom rules, setting up voicemail and greeting, port-in requests, implementation, and phone trainings. I have a great passion for working as a Technical Support and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. I have a strong communicative and convincing skill to deal with any kind of costumers. Furthermore, I am expert on- *Materializing best customer experience by giving best resolution. *Professionalism over the phone *Good understanding of technical terminologies *Confident speaking with Native American *Worked with high profile clients - exposed in client-facing, meetings, and engagements *Create a clear and concise presentation based on the client's needs *Organized, efficient, quick thinker, and able to adapt to change *Able to work on flexible hours and weekends I believe in work smart and honesty. I am always interested in making long-term professional relationship with my clients to ensure every project become successful.
    Featured Skill BPO Call Center
    RingCentral Glip
    Network Equipment
    System Administration
    Customer Service
    Customer Support
    Technical Support
    VoIP Software
    VoIP
    VoIP Administration
    Network Administration
    Hardware Troubleshooting
    Online Chat Support
    Business with 100-999 Employees
    Call Center Management
  • $10 hourly
    • 4.8/5
    • (12 jobs)
    𝗘𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰 𝗮𝗻𝗱 𝗔𝗹𝗹-𝗔𝗿𝗼𝘂𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 🌟 Worked for multiple Fortune 500 companies: 📞 Verizon 📞 Sprint 🛍️ Kohls.com What makes me special? ❤️ Master of Empathy 💻 Technical Wizard 📦 Product/Service Guru 💼 Communication Maestro 🧠 Creative Problem-Solver ⌛ Exceptional multitasking 😌 Resilient Optimist & Go-Getter w/ a Smile 🚀 Adaptable Learner & Passionate Customer Champion Ready to provide Fortune 500 treatment to your customers? Partner with me to boost your customer support and drive success. 💯
    Featured Skill BPO Call Center
    Project Management
    Communications
    Forex Trading
    Order Processing
    SaaS
    Email Support
    Email Communication
    Online Chat Support
    Ecommerce Support
    HubSpot
    Intercom
    Zendesk
    Customer Support
    Customer Service
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    -Can quickly adapt to the environment -Fast Learner and Patient -Can work under pressure -Can maintain a positive attitude at all time
    Featured Skill BPO Call Center
    Customer Support
    Customer Service
    Email Communication
    Order Tracking
    Online Chat Support
    Email Support
  • $10 hourly
    • 5.0/5
    • (13 jobs)
    Obtain a position in a Company where I can maximize my management skills, quality assurance, program development, and training experience. -I have expertise in customer support management since I worked as a Customer service agent for 3 years in a BPO company and handled different accounts like sales, order entry, Managing client's complaints, buy and sell department customer support for eBay, etc. As I start my journey here in Upwork 2 years now after my BPO career, I also multi-task inbound and outbound calls with email support, Creating and resolving Open and On-hold tickets through Zendesk and outlook emails. Can also perform basic editing in Excel files and used to navigate tools like CTM, AWS, Zendesk, BRIA, Outlook, PinkNotes and others.
    Featured Skill BPO Call Center
    Google Sheets
    LinkedIn
    Customer Support
    Copywriting
    Online Research
    Email Communication
    Microsoft Word
    Data Entry
    Order Tracking
  • $10 hourly
    • 4.7/5
    • (21 jobs)
    🔥 9 TESTIMONIALS FROM MY PREVIOUS CLIENTS SAID I'M THE BEST FREELANCER! 🔥 "Became a TOP RATED FREELANCER for just 6 Months AND AGENCY OWNER" 💪⚙️ Flexible Freelancer and Tech Savy ( Fast Learner ) ⚡💻 High-Speed Internet and Equipment Ready (Back Up Internet and Computer) 📂📝 Organized and attention to detail 📞 QUIET WORKPLACE 🎧 6 years of MASSIVE EXPERIENCE IN CALL CENTERS IN THE PHILLIPPINES. 🗓️ An EXPERT in booking Appointments. 💼 A MASTER in Customer Service and resolving customers' concerns and issues. 📂 Handled a LOT of Cold Calling and Telemarketing Business and gave them QUALIFIED LEADS. 💪 SALES NINJA as I have NATURAL AND CONFIDENCE in my RAPPORT SKILLS. 📱 Technical Support Skills I've worked in Dish Cable TV helping customers in the US. 🏆🏆 3 of my 8 TESTIMONIALS (Scroll down below to see more awesomeness!) ⭐ "Working with Raphael was great. He is a great learner and has a great work ethic. He adapted really quickly to the job profile considering how difficult is to talk with potential investors. He has a good attitude and was really nice to work with him. He was always on time for the meetings and also contributed a lot with his knowledge while showing a great attitude. I recommend his services to all this community without any doubt. " Manuel N. | Director Of Infusion51a Infusion51a Jan 2022 Verified ⭐ "Raphael was one of our Top Performing Agents. He made sure that he is in compliant with our business guidelines and processes. He’s very diligent, passionate and always ready to accept new challenges. He has the right skillset of a world class customer experience support. " Jodil B. | Quality Assurance Supervisor Dish & Republic Wireless Us Jul 2022 Verified ⭐ "Working with Raphael is easy, he is a very adaptive and hard-working person. He has a way of making you feel heard and calm. " Arbrie H. | Marketing Director Healthcare Nov 2023 Verified If you're the kind of client who values top-notch quality, recognizing that A+ work translates into a direct boost to your financial success, then you understand the importance of maximizing every dollar invested in your business. If this resonates with you, I'm the ideal professional to ensure you're extracting the utmost value from your efforts. ⭐ Why should you Hire me?⭐ ✔️ 100% guarantee to generate 25-70Warm leads or 10-20 appointments per month ✔️ 100% Valid & Active Email ✔️ A friendly freelancer who replies within 24 hours ✔️ Wants to have a LONG TERM Partnership! HIRE ME by doing this easy 3 STEPS! ✔️ Send me an Invitation for the JOB. ✔️Send me an Upwork Message. ✔️Click the green Schedule Button. ✔️Choose one for 30 minutes and I'll confirm a timeslot. 💪You can trust me not only for your business but as a friend because I do my work not just for money but for the happiness and success of your project. 🙂 I can't wait to bring success to you and your clients in the future and I guarantee that I'm the one that you're looking for! Feel free to contact me and message me directly. I will make time to talk with you and give my whole heart and effort to every project that I will handle!
    Featured Skill BPO Call Center
    Customer Engagement
    Appointment Scheduling
    Cold Calling
    Real Estate Cold Calling
    Telemarketing
    Outbound Sales
    Customer Service
    B2B Marketing
    Customer Support
    Phone Communication
    Interpersonal Skills
    Sales
    Business with 1-9 Employees
  • $25 hourly
    • 4.6/5
    • (21 jobs)
    Are you ready to take your business to the next level? ✔✔✔ With 11 years of Operations Management experience, Social Media Marketing, Hiring and Sourcing, Customer service, Business Development as well as building Customer Support Systems for Start-up Companies, I have the knowledge and skills for us to work together smoothly. Let’s partner up together to reach to our goals! 💪💪💪 Here are the things that I could help you with: 1. Amazon Project EBC set up and Project management. 2. Zendesk Ticketing System Set-up and Optimization 3. Social Media Marketing 4. Offline data processing 5. Email support 6. Customer service 7. Task Management 8. Project Management 9. Community Management. 10. Affiliate Marketing Management I speak fluent English and have worked for US and UK companies for over 11 years. I am happy to tell you more about what Value I can add to your company!
    Featured Skill BPO Call Center
    WordPress
    Business Travel
    Hiring Strategy
    Business Operations
    Management Skills
    Corporate Finance
    Fraud Detection
    Motivational Speaking
    Technical Support
    Project Management
    Email Support
    Customer Service
    Data Processing
    Travel & Hospitality
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    Hi, thank you for visiting my profile! I am a Virtual Assistant expert in Lead Generation, Cold Calling, and Appointment Setting with four years of solid experience. I have handled two clients before as a Real Estate VA. I also have sales experience before and email support. My years of experience have allowed me to grow and expand my skills in the said field, which also helped me develop other skills. Below is the list of skills I have acquired throughout my job as a Virtual Assistant. * Customer Service Support (inbound calls and e-mail chat support) * Customer Service Support (Order Placer in Doordash) * Cold Calling (Real Estate outbound cold calling in real estate and appointment settler) *Healthcare Insurance (Lead Generation) * Sales Department (Outbound Calls) *Data Entry, Chat (Google Sheets, Microsoft Word) *Chat and Email Support *Amazon VA (Dropshipping) Applications that I am familiar with are; * Amazon, Walmart, Alibaba, and Shopify * Aircall. Ringcentral, Batch Dialler, Xencall, Mojo, and Calltools for making calls and setting appointments * Facebook, Instagram, Twitter, Pinterest, LinkedIn, and Youtube * MS Word, Excel, and Powerpoint * Google Drive (sheets, word, and PowerPoint) and Canva * Ecommerce Dropshipping I am looking forward to working with you! - THEO
    Featured Skill BPO Call Center
    Phone Support
    Sales
    Cold Calling
    Dropshipping
    Email Communication
    Lead Generation
    Data Entry
    Telemarketing
  • $10 hourly
    • 5.0/5
    • (9 jobs)
    Knowledgeable as a top-level Executive Virtual Assistant in the industry with more than three years of extensive expertise in exceeding clients expectations and delivering quality work and achieving high performance.
    Featured Skill BPO Call Center
    List Building
    Google Docs
    Writing
    Data Entry
    Customer Service
    Email Communication
    SAP BusinessOne
    Pipedrive
    Scheduling
    Amazon FBA
    Social Media Management
    Order Tracking
  • $9 hourly
    • 4.9/5
    • (117 jobs)
    After moving from Italy I started to work home-based growing on customer care, customer retention, upselling using remote access home base with my computer and my fiber optic connections. Some copywriting (restarting using some SEO). Being a kind person helps to develop skills for high-quality customer care is natural and bring me satisfaction. Actually here I work around 20/30 hours a week in a stable way since February 2021 as remote CSR voice position
    Featured Skill BPO Call Center
    Translation
    Technical Translation
    Customer Retention
    Customer Service
    Customer Experience
    Customer Support
    Bilingual Education
    Search Engine Optimization
  • $10 hourly
    • 4.6/5
    • (5 jobs)
    An experienced Customer Service Representative and Admin Support specialized in Data Entry, Web Research, and Cold Calling. I can do work within its deadline, and I can do it with the least supervision. Aiming to leverage academic experience and a proven knowledge of back office operations, confidential correspondence, reports generation and exceptional customer service to successfully fill the Virtual Assistant role in your company. Frequently praised as quality-oriented, and I can be relied upon to help your company achieve its goals. If you need a good freelancer, I am ready to go. In the past year, I have worked with various admin support companies, which develop my skills in awarding excellent, effective, and efficient results as per job responsibility. I am in search of new and challenging responsibilities to keep on my career path and desire to set up an excellent working relationship with all of the employers. I am a full-time freelancer ready to give you hardworking, reliability, flexibility, honesty and can keep confidentiality. I can work with minimal supervision, communicate, and provide updates on my work output status. I am always determined to deliver Upwork clients' projects before meeting the deadline with 100% satisfaction & loyalty.
    Featured Skill BPO Call Center
    Social Media Management
    Real Estate
    Contract Drafting
    Shopify
    Social Media Replies
    Appointment Setting
    Nursing
    Artist Interview
    Customer Service
    Cold Calling
    Email Communication
    Microsoft Excel
    Data Entry
  • $6 hourly
    • 5.0/5
    • (6 jobs)
    Hello, my name is Monica. I have been in the BPO industry for a year, and most of my experience is in Customer Service. Providing great customer service is a tough job, but with all the experiences, knowledge, and skills that I have, I know I would be able to provide a quality customer experience. I am well-versed in all areas of administrative work, including creating and editing content, transcription, and compiling reports and spreadsheets. I pride myself on being extremely professional and aim to always deliver a job well before a deadline. I am extremely proud of my personable yet professional manner and possess excellent communication skills. I'm a results-oriented individual, and I’m committed to surpassing the expectations we set. I ensure my work is fully prepared and ready to go, not just ready for review! I am available anytime. You can contact me whenever you feel the need, and I will be happy to help. If you are going to give it a try, then you do not have to worry about your project anymore. Do not panic because I am now here to take care of all the necessary work.
    Featured Skill BPO Call Center
    Appointment Setting
    Phone Support
    Online Chat Support
    Scheduling
    Social Media Management
    Customer Support Plugin
    Photo Slideshow
    Product Knowledge
    Presentation Design
    Data Entry
    Typing
    Microsoft Excel
    Communications
  • $15 hourly
    • 5.0/5
    • (3 jobs)
    I have 11 years of customer service experience across e-commerce, subscription brands (fashion, makeup, contact lenses), lending, telecom, health insurance, and dropshipping education. I'm a vocational graduate in hotel management and consistently a top performer, with high customer satisfaction scores. I'm reliable, adaptable, and focused on delivering great service every time.
    Featured Skill BPO Call Center
    Customer Service
    Photography
    Customer Satisfaction
    Following Procedures
    Phone Communication
    Video Editing
    Blog Writing
    Email Support
    Fashion & Beauty
    Online Chat Support
    English
    Order Tracking
    Customer Feedback Documentation
  • $8 hourly
    • 5.0/5
    • (3 jobs)
    Hello! 👋 I’m a Virtual Assistant with over 3 ½ years of experience, specializing in administrative support, recruitment, and executive assistance. I’ve worked with various companies such as a home care agency, consulting firm, and an ecommerce for food business.I thrive in the flexibility that freelancing offers, allowing me to continually develop my skills and embrace new challenges. I’m always eager to grow professionally and open to exciting opportunities for further development. 💼 Skills I Bring to the Table: 🔸 Executive Assistance 🔸 HR Support 🔸 Customer Service & Technical Support 🔸 Inbound/Outbound Call Handling 🔸 Bullhorn Management 🔸 End-to-End Recruitment 🔸 Basic Knowledge of Shopify 🔸 Chat & Email Support 🔸 Proficiency in Microsoft Apps & Google Suites 🔸 Document Organization & Data Entry 🔸 Online Research 🔸 Calendar Management 🔸 52 WPM Typing Speed 🛠 Applications, Tools, & Platforms I’m Familiar With: 🔹 QuickBooks 🔹 Google Sheets, Docs, Slides 🔹 Microsoft Excel, Word, Outlook 🔹 Shopify 🔹 Monday.com 🔹 Loxo 🔹 Linkedin Recruiter 🔹 Bullhorn 🔹 Workstream 🔹 Hireology 🔹 Zoominfo, Lusha, Apollo 🔹 Ringcentral 🔹 Avaya 🔹 Adobe Photoshop, Canva, CAD, SketchUp 🔹 Social Media Management (Facebook, Instagram, Pinterest, LinkedIn, Twitter, Snapchat) If you’re looking for someone with versatile skills and a passion for supporting your business needs, I’m just a message away! 🚀 Let’s connect and get started! 😊
    Featured Skill BPO Call Center
    Customer Support
    Customer Service
    Microsoft Excel
    Scheduling
    Online Chat Support
    Data Entry
    Administrative Support
    Technical Support
    Recruiting
    Candidate Interviewing
  • $28 hourly
    • 5.0/5
    • (4 jobs)
    2 years working as the accounts and collections agent for 4 local businesses in Brisbane. I have been a Supervisor/Operations Team Leader (OPL) for 3 years, 4 years working as a sales agent in a call center industry BPO, 4 years working home-base (a year and a half working as a real estate virtual assistant, 1 year working as front-desk Virtual assistant for a disability tax credit company based in Canada, almost 2 years working in an eCommerce company) Good to Excellent English communication skills (C2 Advanced/Mastery). Flexible, Intuitive, Creative, Optimistic, Team Player, detailed Oriented. Strong analytical, organizational, and leadership skills. Can work with little to no supervision, Self motivated, patient, and willing to learn. And most importantly has Integrity.
    Featured Skill BPO Call Center
    Xero
    Australian Taxation
    Account Reconciliation
    Administrative Support
    Salesforce CRM
    Bookkeeping
    English
    Phone Support
    Bank Reconciliation
    Customer Service
  • $7 hourly
    • 4.9/5
    • (3 jobs)
    𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐟𝐨𝐫 𝐚𝐧 𝐞𝐱𝐩𝐞𝐫𝐭? With my skills in cold calling, lead gen, customer service, exec support, and virtual assistance, I offer tailored solutions for your business needs. With 6+ years exp, I excel in boosting sales, enhancing client satisfaction, and optimizing operations. Let me be your strategic partner for business success. 𝐖𝐡𝐲 𝐇𝐢𝐫𝐞 𝐌𝐞? 👇👇👇 ✔ Skilled in cold calling, appointment setting, and lead generation ✔ Extensive customer service expertise, query resolution, and client relations ✔ Proficient in executive support, schedule management, and travel coordination ✔ Expert in virtual assistance, email organization, project coordination, and administrative aid ✔ Strong communication, organization, and time management skills ✔ Detail-oriented, committed to superior outcomes ✔ Adaptable, able to transition between tasks seamlessly ✔ Dedicated to client satisfaction and surpassing benchmarks ✔ Exceptional problem-solving and communication abilities ✔ Proactive problem-solving with a commitment to top-tier results 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈 𝐏𝐫𝐨𝐯𝐢𝐝𝐞: 👇👇👇 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲, 𝗟𝗲𝗮𝗱 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗖𝗼𝗹𝗱 𝗖𝗮𝗹𝗹𝗶𝗻𝗴: ✔ Team Oversight ✔ Appointment Setting ✔ Email, Phone & Chat Support ✔ Real Estate Inside Sales Expertise ✔ Cold Calling ✔ Sales Closing ✔ Lead Generation ✔ Lead Nurturing 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗢𝗳𝗳𝗶𝗰𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: ✔ Database Establishment and Maintenance ✔ Desktop Publishing ✔ Document Scanning, Editing, and Proofreading ✔ Form Development ✔ Human Resource Management ✔ Marketing Assistance ✔ Word Processing 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 & 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲: ✔ Appointment Coordination ✔ Concierge Services ✔ Email Correspondence ✔ General Transcription ✔ Online Research ✔ Basic Bookkeeping ✔ Creation of PowerPoint Presentations ✔ Social Media Management ✔ Travel Arrangements 𝗜𝗳 𝘆𝗼𝘂'𝗿𝗲 𝘀𝗼𝗹𝗱 𝗮𝗻𝗱 𝘁𝗵𝗶𝗻𝗸 𝘄𝗲'𝗿𝗲 𝗮 𝗴𝗼𝗼𝗱 𝗳𝗶𝘁: 👇👇👇 Feel free to reach out to me for support with your goals on Upwork. Let's work together to achieve success!
    Featured Skill BPO Call Center
    Sales
    Lead Generation
    Real Estate Cold Calling
    Outreach Strategy
    Phone Support
    Administrative Support
    Phone Communication
    Sales Call
    Virtual Assistance
    Customer Service
    Appointment Scheduling
    Appointment Setting
    Telemarketing
    Cold Calling
  • $9 hourly
    • 4.8/5
    • (10 jobs)
    Hi! I am Michelle, a certified trainer, and licensed educator. I have taught students in grade school, high school, college, and in the BPO setting for five years thru virtual and physical classrooms. I have taught English to Koreans, Japanese, Chinese, and other international students in those setups, too. I am proficient in English and can speak, write, and converse in Spanish and German. Filipino is my mother tongue. I am fond of doing research and writing and have been a research panelist for college paper defenses, and school writing festivals. I used to be a managing editor for our school paper in high school, a journalism student, and a writer contributor to our BPO company's paper. Also, I have over eight years of BPO experience and more than seven years of working from home. I may say that I am a freelancer who has an entrepreneurial mindset and a Can-Do attitude. I have worked for multinational companies related to travel, healthcare, insurance, finance, real estate, software, property management, eCommerce, and logistics. I have been their support thru social media, chat, email, and phone. I can work with minimum supervision and can learn fast. I am the type of person who wants to provide the client or company with what is expected and can go the extra mile. I am dedicated, detail-oriented, and hardworking. Here are the fields of my expertise: -✅ Customer Care, Inbound and Outbound Calls, -✅ Email and Tickets Handling -✅ Social Media Manager, Social Media Marketing and Ads -✅ Data Entry and Management -✅ Training, Leadership, and Recruitment -✅ Lead Generation, and eCommerce -✅ Logo and Banner Design and Creation -✅ Online Research, Writing, and Proofreading -✅ 45 WPM with 100% accuracy The applications, tools, and websites I use: - Google Sheets, Google Docs, Google Suites, Outlook - Microsoft Excel, Microsoft Word, and MS Office Tools - Asana, Trello, GoAutodial, Vicidial, Helium 10, Jungle Scout - Slack, Skype, Timedoctor, Upwork Tracker, Hubstaff - Freshdesk, Zendesk, Hubspot, VoIP/Softphone - Avaya, Nortel - Adobe Photoshop, Adobe Illustrator, Adobe Premiere, Acrobat - Canva, Paint, OBS Studio, Cyberlink PowerDirector, Sketchup - Etsy, Amazon, Shopify, eBay, Alibaba, Lazada, Shopee - Facebook, Instagram, Pinterest, Linkedin, WhatsApp, Viber I would love to be part of your team and help you with your company's growth and success! You may reach out to me by sending me a message here. Thank you!
    Featured Skill BPO Call Center
    Email Support
    Cold Calling
    Team Management
    Staff Recruitment & Management
    Customer Support
    Amazon FBA
    Appointment Scheduling
    Copywriting
    B2B Marketing
    Administrative Support
    Customer Experience
    Customer Feedback Documentation
    Lead Generation
  • $7 hourly
    • 5.0/5
    • (6 jobs)
    Hi, I am a star tech-savvy virtual assistant and who can assist with everything from online research and administrative assistance, data entry and customer service specialist. I have a can-do attitude. I am very attentive and hardworking to provide the high quality and productivity to grow my client's businesses and I am flexible when it comes to work schedules and I am willing to be trained to deliver the best results for the company. Kind Regards! May
    Featured Skill BPO Call Center
    Social Media Website
    Email Support
    Sales
    Inbound Marketing
    Outbound Sales
    Telemarketing
    Cold Calling
    Customer Service
    Warm Leads
    Customer Support
    Office Administration
    Online Chat Support
    Data Entry
  • $5 hourly
    • 4.6/5
    • (4 jobs)
    HIRE ME!!! I have Experience in Customer Service for 1 year we Process a Visa going to the United states not just calls but we also answer Emails and 1 year and 10 months as a TECHNICAL SUPPORT in Comcast account we handle BILLING, SALES, RETENTION , Comcast account has allowed me to develop skills in handling different kinds of customer and client requests experience making outbound/Inbound calls and conducting survey with American respondents, Interviewing and collecting data, Customer Service . Proficient in English language and ability to communicate effectively in a professional business manner and work according to the US working hours. Proven ability to increase customer satisfaction. Ability to multitask, Unwavering commitment to exceeding customer expectations has resulted in improved business client relationship.
    Featured Skill BPO Call Center
    Multitasking
    Data Entry
    Computer Skills
    Product Knowledge
    Customer Service
    Technical Support
    Outbound Sales
    Customer Support
    Sales
    Lead Generation
    Call Center Management
    Email Support
    US English Dialect
    Online Chat Support
  • $12 hourly
    • 5.0/5
    • (7 jobs)
    I am a dedicated and hardworking individual, who gives my best shot in every opportunities I grasp. I am flexible and adaptable to change, trainable and open for feedbacks for improvement and development. I am fully equipped with the skills needed to perform according to my client's expectations. I am knowledgeable in Microsoft Office (word, excel, powerpoint, etc.) and has a basic knowledge in autocad. I am a fresh graduate of Electronics Engineering in Notre Dame of Dadiangas University. My educational background helped me to be equipped in electronic components, computer hardware and software, and be a computer or tech savvy. I'm good in communication and I've been in a BPO industry for Outbound calls for a year and a half. I am good in persuading costumers, and been able to hit my goals and quotas given by my supervisor. I do love my career, and I don't waste even the tiniest opportunity available. Lastly, I want to grow and be better than I am today. If you hire me, you will get many services at one time and investment. I am available and willing to be trained anytime. Looking forward in working with you, ADDITIONAL SKILLS: -Good communicating skills - Good writing skills -Knowledgeable in Computer Hardware and Software - Good in persuading people -Can do multi-tasking -fast learner - positive outlook
    Featured Skill BPO Call Center
    Telecommunications Engineering
    Customer Support
    Lead Generation
    Computer Hardware
    Customer Service
    Communications
    Technical Support
    Email Communication
    Phone Communication
    Scheduling
    Sales
    Data Entry
    Computer Maintenance
    Telemarketing
    Sales & Marketing
  • $6 hourly
    • 4.9/5
    • (3 jobs)
    I am a reliable and hardworking team player with 3 years of experience in handling operations for short term rentals. I am also equipped with the knowledge I have acquired as a Customer Support with Airbnb.
    Featured Skill BPO Call Center
    Customer Engagement
    Communication Skills
    Customer Service
    Customer Experience
    People
    Customer Support
    Leadership Skills
    Complaint Management
    Email Support
  • $25 hourly
    • 5.0/5
    • (9 jobs)
    Movies, Short Films, Music Videos, Highlight Reels, Vlogs, Rotoscoping, Chroma keying (Green Screen), Youtube / Facebook/ Tiktok/ Instagram videos, talking head, etc. I use Premier Pro, After Effects, etc.
    Featured Skill BPO Call Center
    Virtual Assistance
    Microsoft Excel
    Typing
    Microsoft Word
    Data Entry
    Zoom Video Conferencing
    vMix
    General Transcription
    Adobe After Effects
    Video Editing
    Adobe Premiere Pro
    Video Transcription
    Audio Transcription
  • $12 hourly
    • 5.0/5
    • (5 jobs)
    Hey there! I'm Precious, and I've been working for over 11 years, 5 years working remotely—mostly in roles where I talk to people, solve problems, and help businesses grow. I’ve done everything from cold calling and appointment setting to onboarding healthcare professionals and chasing down overdue payments. Here’s a quick breakdown of what I bring to the table: ✨ Appointment Setting & Cold Calling I’m confident on the phone and know how to connect with people—even when they’re busy or skeptical and giving different kinds of objections. I’ve set appointments for healthcare agencies and mental health therapists, and I’ve gotten really good at turning conversations into booked meetings. Experienced talking to healthcare professionals and business owners. 💬 Customer Service & Chat Support Whether it’s voice or chat, I’ve helped customers feel heard and taken care of. I can handle multiple chats at once, keep the convo natural, and make sure everything is logged in the CRM. 💼 Sales & Collections I spent years in debt collection, so I know how to stay calm under pressure, handle objections, and still get results. I’ve consistently hit KPIs and was even a top collector for several years. 📋 Onboarding & Admin Support I’ve worked in healthcare staffing, helping nurses and therapists get set up with facilities in the US. I also coordinated schedules, checked compliance, and kept everything running smoothly behind the scenes. 🛠 Tools I’m Comfortable With: Zoho, Salesforce, Google Suite, Slack, Calendly, dialers, CRMs—you name it. Why me? I’m dependable, quick to learn, and I genuinely enjoy helping out. I don’t need hand-holding, but I’m also not afraid to ask questions if something’s unclear. If you're looking for someone who will treat your business like their own—you just found her. Let’s build something great. 😊
    Featured Skill BPO Call Center
    Employee Onboarding
    Customer Onboarding
    Appointment Setting
    Lead Generation
    Customer Service
    Accounts Payable Management
    Google Assistant
    Administrative Support
    Virtual Assistance
    Data Entry
    Debt Collection
    Cold Calling
    Online Chat Support
    Social Media Management
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    I am Quality analyst with experience includes call monitoring and providing actionable insights. Through monitoring, a QA analyst gathers information to improve agent performance in the contact Centre.
    Featured Skill BPO Call Center
    Communications
    Computer
    Quality Assurance
    Call Center Management
  • $6 hourly
    • 5.0/5
    • (3 jobs)
    Customer service professional with 6+ years of experience in call center industry. Proven expertise in customer support, data entry, banking, appointment setting, order fulfillment and drop-shipping. Proficient with various software applications including Microsoft, Google Workspace, Salesforce, Zendesk, Gorgias, Zoho and e-commerce platforms(Amazon, ebay, shopify). Manage teams as temporary subject matter experts by providing knowledge, guidance and strategies. I have the ability to work remotely and still be incredibly effective and efficient.
    Featured Skill BPO Call Center
    Gorgias
    Shopify
    Customer Service
    Email Support
    Online Chat Support
    Ecommerce Support
    Multitasking
    Appointment Setting
    Interpersonal Skills
    Active Listening
    Salesforce CRM
    Time Management
    Microsoft Excel
  • $7 hourly
    • 5.0/5
    • (4 jobs)
    Hello, and welcome to my profile! I am a versatile and results-driven professional with a unique blend of skills as a Recruiting Specialist, Virtual Assistant, Customer Service Expert, and Teacher. My diverse skill set has allowed me to excel in various roles and provide exceptional support to clients across different industries. Feel free to reach out to discuss your specific needs and how I can tailor my expertise to benefit your unique requirements. I'm excited to work with you!
    Featured Skill BPO Call Center
    Microsoft Outlook
    Appointment Scheduling
    Resume Screening
    Sourcing
    Problem Solving
    Teaching
    Sales Call
    Customer Retention
    Customer Care
    Customer Service
    Telecommunications
    Computer Skills
  • $6 hourly
    • 4.7/5
    • (4 jobs)
    Since I am a responsible individual who works hard, I put a lot of effort into my work. Since then, I've wanted this job—my it's dream job and I know that if I get it, I'll work hard for it. I know that I need to train for a lot of things, but I can do it with the help of my trainer.
    Featured Skill BPO Call Center
    Cold Calling
    Call Center Management
    Outbound Sales
    Business Presentation
    Appointment Scheduling
    Selling
    Appointment Setting
  • $14 hourly
    • 5.0/5
    • (14 jobs)
    Hi, my name is Michelle. I have been a VA for almost 2 years now. I was a virtual assistant for a direct home buyer client. It was purely cold calling. I need to submit leads who are willing to receive offers for their properties. Part of the task is to gather details such as the number of beds and baths, total square footage, cooling units, garage, recent improvements made on the property, a remaining mortgage to be paid, and many others. It was also part of the task to ask for the asking price, and the days the seller wants the property to be closed. After getting the details, I will then submit them to our acquisitions manager. I was getting an average of 3 leads a day. I did this for 7 months. I also had a cold calling and texting experience for a real estate company. We focused on Commercial properties such as Self Storage, Mobile Home and RV parks, Warehouses, Medical offices and other commercial buildings. The leads will be warm transferred to our Acquisitions Manager for evaluation and offers. Most of my leads were from texting. I did it for a year and 2 months. I can do skip tracing. I can research for properties that a client might be interested in buying. I can handle Residential and Commercial properties. I can also manage a Social Media account for a client. I tried handling Linkedin and Facebook accounts for a client to boost his/her post reach and engagement. I am highly trainable and very easy to work with. Integrity is very valuable for me. I can work with quality even with very less supervision.
    Featured Skill BPO Call Center
    Lead Generation
    Cold Calling
    Email Communication
    Call Center Management
    Email
  • Want to browse more freelancers?
    Sign up

How hiring on Upwork works

1. Post a job

Tell us what you need. Provide as many details as possible, but don’t worry about getting it perfect.

2. Talent comes to you

Get qualified proposals within 24 hours, and meet the candidates you’re excited about. Hire as soon as you’re ready.

3. Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

4. Payment simplified

Receive invoices and make payments through Upwork. Only pay for work you authorize.

Top cities for BPO Call Center Specialists in the Philippines
Show more