Hire the Best AccountAbility Specialists
in the Philippines

You already know what you need to do. The harder part is staying focused, making clear decisions, and actually following through when work, life, and too many open loops are all competing for your attention at once. That is exactly where I come in. I work with founders, entrepreneurs, and professionals who are carrying a lot mentally and need a calm, structured external perspective to help them think clearly, move forward, and make sure their time and energy are going toward what actually matters. 𝗪𝗵𝗮𝘁 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗺𝗲 𝗹𝗼𝗼𝗸𝘀 𝗹𝗶𝗸𝗲: This is not pressure-based accountability or hustle culture. It is steady, thoughtful support that helps you cut through the noise, get clear on your priorities, and build real follow-through without burning yourself out in the process. As a Certified Ikigai Coach, I bring a deeper layer to the work. Beyond just getting things done, I help clients reconnect with what is truly meaningful to them so that the goals we work toward are not just productive but genuinely worth their time, energy, and effort. When you are moving toward something that actually matters to you, follow-through becomes a lot less of a struggle. What sets me apart from most coaches is that I also bring hands-on experience in operations and execution. I have supported business operations, brought structure to complex moving parts, and worked alongside founders and teams to keep priorities clear and projects moving. That background means I do not just help you reflect. I help you organize, plan, and execute in real life. 𝗛𝗼𝘄 𝗜 𝗰𝗮𝗻 𝘀𝘂𝗽𝗽𝗼𝗿𝘁 𝘆𝗼𝘂: • Weekly 1:1 sessions to review progress, clear your backlog, and lock in priorities • Goal clarification and realistic action planning • Decision support when you are stuck or overwhelmed by too many options • Help staying focused when everything feels urgent at once • A calm, consistent structure when your brain has too many open tabs • Follow-through support and regular progress check-ins 𝗪𝗵𝗮𝘁 𝗰𝗵𝗮𝗻𝗴𝗲𝘀 𝘄𝗵𝗲𝗻 𝘄𝗲 𝘄𝗼𝗿𝗸 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿: • Mental clarity instead of constant overwhelm • Clear priorities you can actually act on • Better follow-through on the goals that matter most • Steady progress without the self-pressure • Confidence that your time and energy are going in the right direction 𝗜 𝘄𝗼𝗿𝗸 𝗯𝗲𝘀𝘁 𝘄𝗶𝘁𝗵: • Founders and entrepreneurs carrying too many decisions alone • Professionals juggling multiple roles who need a clearer system • Creatives and business owners who feel mentally overloaded • Purpose-driven people who want real progress without burnout If this resonates with you, feel free to send me a message.

Focusing on E-Commerce management, product listing, product research, AI generation (3 years of experience) Shopify, EBay and Vinted. More than 5 years of experience in Loan servicing and Quality analyst for 2 years in the same field. Transcriptionist for more than a year and 5 years of Data Entry and Lead Generation experience.

Hi there, I’m 𝙍𝙊𝙎𝘼𝙉 - nice to meet you! 👋 𝗜 𝗵𝗲𝗹𝗽 𝗯𝘂𝘀𝘆 𝗳𝗼𝘂𝗻𝗱𝗲𝗿𝘀, 𝗮𝗴𝗲𝗻𝗰𝗶𝗲𝘀, 𝗮𝗻𝗱 𝗴𝗿𝗼𝘄𝗶𝗻𝗴 𝘁𝗲𝗮𝗺𝘀 𝘀𝘁𝗮𝘆 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗲𝗱, 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝘃𝗲, 𝗮𝗻𝗱 𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗼𝗻 𝘄𝗵𝗮𝘁 𝗮𝗰𝘁𝘂𝗮𝗹𝗹𝘆 𝗺𝗼𝘃𝗲𝘀 𝘁𝗵𝗲𝗶𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗳𝗼𝗿𝘄𝗮𝗿𝗱. 𝗪𝗶𝘁𝗵 𝟭𝟬+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗰𝗿𝗼𝘀𝘀 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗲𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲, 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗮𝗻𝗱 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻, 𝗜 𝘀𝘁𝗲𝗽 𝗶𝗻 𝘄𝗵𝗲𝗿𝗲 𝘁𝗵𝗶𝗻𝗴𝘀 𝗳𝗲𝗲𝗹 𝗼𝘃𝗲𝗿𝘄𝗵𝗲𝗹𝗺𝗶𝗻𝗴 - 𝗺𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝘁𝗵𝗲 𝗱𝗲𝘁𝗮𝗶𝗹𝘀, 𝗰𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻, 𝗮𝗻𝗱 𝗱𝗮𝘆-𝘁𝗼-𝗱𝗮𝘆 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄 𝘀𝗼 𝘆𝗼𝘂 𝗱𝗼𝗻’𝘁 𝗵𝗮𝘃𝗲 𝘁𝗼. I’m the person clients rely on when they need someone dependable, proactive, and able to figure things out without constant supervision. 💯 ✨ 𝙒𝙃𝘼𝙏 𝙄 𝘾𝘼𝙉 𝘿𝙊 𝙁𝙊𝙍 𝙔𝙊𝙐 ✔ Calendar scheduling & meeting coordination ✔ Customer service (email, chat, ticketing) ✔ Client follow-ups and order tracking ✔ Operations support & process organisation ✔ Research & data entry ✔ Recruitment coordination & onboarding ✔ Project and event coordination ✔ Basic bookkeeping & reporting ✔ Marketing/admin support ✨ 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀 & 𝘽𝘼𝘾𝙆𝙂𝙍𝙊𝙐𝙉𝘿 💎 5+ years supporting C-level executives (communications, priorities, operations) 📈 6 years in PR & Marketing coordination 🏆 10 years in operations & customer service 🧠 Recruitment & hiring management experience 🛒 Product sourcing & supplier coordination (Alibaba Platinum Buyer) ✨ 𝙀𝘿𝙐𝘾𝘼𝙏𝙄𝙊𝙉 & 𝙀𝙓𝙏𝙍𝘼𝙎 💻 BS International Relation - Major in International Trade 🎤 Motivational Speaker, Life Coach & Accountability Partner 🪖 Sergeant, Philippine Airforce Reserve ✨𝙏𝙊𝙊𝙇𝙎 𝙄’𝙑𝙀 𝙒𝙊𝙍𝙆𝙀𝘿 𝙒𝙄𝙏𝙃: Google Workspace | Microsoft Office | Slack | CRM & ticketing platforms | Shopify (and similar systems) 𝙄𝙛 𝙮𝙤𝙪’𝙧𝙚 𝙡𝙤𝙤𝙠𝙞𝙣𝙜 𝙛𝙤𝙧 𝙨𝙤𝙢𝙚𝙤𝙣𝙚 𝙧𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙬𝙝𝙤 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙚𝙨 𝙘𝙡𝙚𝙖𝙧𝙡𝙮 𝙖𝙣𝙙 𝙩𝙖𝙠𝙚𝙨 𝙤𝙬𝙣𝙚𝙧𝙨𝙝𝙞𝙥 𝙤𝙛 𝙩𝙝𝙚𝙞𝙧 𝙬𝙤𝙧𝙠, 𝙄’𝙙 𝙡𝙤𝙫𝙚 𝙩𝙤 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨. 𝙎𝙚𝙣𝙙 𝙢𝙚 𝙖 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 𝙖𝙣𝙙 𝙩𝙚𝙡𝙡 𝙢𝙚 𝙬𝙝𝙖𝙩 𝙮𝙤𝙪 𝙣𝙚𝙚𝙙 𝙝𝙚𝙡𝙥 𝙬𝙞𝙩𝙝 - 𝙄’𝙢 𝙝𝙖𝙥𝙥𝙮 𝙩𝙤 𝙨𝙩𝙖𝙧𝙩 𝙧𝙞𝙜𝙝𝙩 𝙖𝙬𝙖𝙮.

I’m an Accountability Coach and Virtual Assistant who helps business owners stay focused, follow through, and reach their goals—both professionally and personally. With a strong background in customer service (8 years in BPO and banking), ESL teaching (4 years), virtual assistance (5 years), and accountability coaching (3 years). I bring a unique blend of structure, empathy, and communication to every client relationship. I specialize in creating organized systems, offering motivational support, and being the reliable right hand that keeps things on track. Whether you need someone to manage tasks, keep you accountable, or simply help you stay motivated, I’ve got you covered. What Sets Me Apart: Deliverer – I take ownership seriously. If I commit, I follow through—no excuses. Coach – I’m passionate about helping others grow. I believe everyone can level up with the right support. Optimist – I bring positive energy to every task and challenge. Enthusiasm is my fuel. Empathizer – I connect with people on a deeper level. I listen, understand, and support with care. Timekeeper – I’m all about structure and routine. Planning and sticking to deadlines is second nature to me. If you're looking for someone who’s reliable, organized, and genuinely cares about your success, let’s connect.

🚀 Helped increase a European eCommerce brand's Trustpilot score from single digits to 80% during a 6-month consulting engagement 📈 Improved Customer Satisfaction (CSAT) to 85%+ through leadership coaching, QA programs, SOP restructuring, workflow optimization, and accountability systems 👥 20+ years in Customer Service, Operations Management, Team Leadership, and Business Operations 🏆 7 years managing 100+ staff, 5 supervisors, Virtual Assistants, and remote teams 📚 50+ SOP, Process Documentation, Workflow System, and Operations Improvement projects completed 🧭 Creator of structured 30-60-90 Day Operational Roadmaps focused on accountability, KPI improvement, operational stability, and scalable growth I help business owners, founders, CEOs, agencies, and growing companies build operational structure, improve accountability, optimize workflows, and create scalable systems that allow teams to perform efficiently without operational bottlenecks. My experience spans Digital Marketing Agencies, eCommerce Brands, Cleaning Companies, Customer Support Teams, Remote Operations, and Business Process Improvement initiatives where I've managed teams, Virtual Assistants, onboarding programs, customer support operations, SOP systems, quality assurance programs, KPI reporting, escalations, workflow optimization, and operational accountability. Career Overview I began my career in customer service and progressed from frontline Customer Service Representative to Supervisor managing 10–15 staff before advancing into Operations Management roles overseeing 100+ staff and 5 supervisors. This leadership journey developed my expertise in: • Operations Management • Team Leadership • KPI Management • Customer Experience Management • Customer Support Leadership • Quality Assurance Management • Process Improvement • Workflow Optimization • Accountability Systems • Coaching & Development • SOP Development • Business Operations eCommerce Operations Experience As Head of Customer Experience and Customer Service Consultant for a European eCommerce brand serving customers across the Netherlands and Belgium, I focused on: • Customer Support Operations • Customer Experience Improvement • Escalation Management • Refund & Return Analysis • QA Programs • SOP Restructuring • Macro Development • Team Coaching • Performance Management • Operational Stability Digital Marketing Agency Experience Supported agency operations through: • Project Management • Client Onboarding • Team Coordination • Workflow Systems • Reporting & Dashboards • Internal Communications • Accountability Tracking • SOP Creation • Administrative Operations • Project Follow-Ups Cleaning Company Operations Experience Specializing in: • Scheduling Systems • Dispatch Coordination • Customer Communications • Onboarding Processes • Workflow Systems • SOP Documentation • Team Accountability • Administrative Operations • Process Improvement Core Services • Operations Management • SOP Writing • Process Documentation • Workflow Optimization • Process Improvement • Customer Experience Management • Customer Support Leadership • Team Management • Virtual Assistant Management • Remote Team Leadership • Quality Assurance (QA) • KPI Management • Reporting & Analytics • Project Coordination • Onboarding Systems • Accountability Systems • Executive Support • Administrative Operations • Business Operations Consulting • 30-60-90 Day Operational Roadmaps Over the last 3+ years, I have completed more than 50 SOP and workflow-related projects helping businesses transform messy operations into organized, scalable systems with stronger accountability, visibility, and operational efficiency. I approach every business from a leadership, systems, and operations perspective — focused on operational stability, customer experience, accountability, workflow efficiency, and sustainable long-term growth.

I have 6 years of hands-on experience in executive support, operations, sales, and digital marketing. I’ve helped 40+ clients from the US, Canada, Australia, and Europe streamline their businesses, boost efficiency, and drive growth. From managing operations for agencies like Social On Fire (growing from 3 to 15 clients) to building agencies from scratch, I bring proven systems that deliver results. Clients often describe me as a “rockstar operations assistant” with a knack for “spotting inefficiencies and implementing solutions.” I’ve successfully helped 3 marketing agencies grow from 0 to 10+ retainer clients, without capital, and closed over $200,000 in deals since 2023. As one client put it, “Incredible sales and marketing experience… Best VA ever!” Another shared, “I found a great VA and I’m so excited to see how it helps me.” My services include: 💻 Operations Management 💻 Project Management 💻 Admin Assistance 💻 Lead Generation & Appointment Setting 💻 Sales Closing 💻 Social Media Management & Marketing 💻 Graphic Design & Video Editing 💻 Human Resources If you’re looking for: ✅ Proactiveness ✅ Fast turnaround ✅ Stellar communication ✅ Accountability ✅ Genuine care and passion Then you’ve found the real deal on this profile. Can’t wait to work with you! Abby 🌟