Hire the Best MS Office 365 Specialists
in the Philippines

I am an Office 365 Sr. Engineer with more than 10 years of experience in Office 365 administration, troubleshooting, and deployment. I am well-versed in the following: Email Migration (Gsuite to Office 365, GoDaddy to Microsoft 365, Microsoft 365 to another Microsoft 365 tenant (Bittitan/Migration Wiz, IMAP and PST, etc), Data Migration (OneDrive to OneDrive, OneDrive to SharePoint, SharePoint to SharePoint, Google Drive/DropBox to OneDrive/SharePoint, Migration Manager, SharePoint Migration Tool, OneDrive Personal to OneDrive for Business), Security/Cyber-Security/Secure Score, Identity, Exchange Online, MS Office, Sharepoint Online, Onedrive, MS Teams, DNS, and other Office 365 business core services. I am also a Microsoft MS-900 certified. Availability: Preferred is US Time Zone, Tue & Wed and Sat & Sun 1PM onwards

Is your Microsoft 365 causing downtime, email issues, or user access problems? I help businesses fix and manage their Microsoft 365 environment quickly, so your team can keep working without disruption. In my previous IT support role, I’ve handled: • 50+ users in a corporate M365 environment • Daily troubleshooting for email, login, and license issues • User onboarding/offboarding and permission management • Support across AU, US, UK, and APAC clients What I can help you with: ✔ Fix email delivery issues (Outlook, DNS, Exchange Online) ✔ Microsoft 365 user & license management ✔ Teams & SharePoint access issues ✔ Account/security troubleshooting ✔ General IT support for your team Why clients work with me: • Fast response & clear communication • I explain technical issues in simple terms • I focus on solving problems, not just closing tickets If you're dealing with a Microsoft 365 issue right now, send me a message, I can start immediately.

Senior Microsoft 365 & Azure Systems Engineer | MSP Specialist | 15+ Years Experience Need an experienced IT professional who can quickly resolve Microsoft 365, Azure, server, backup, and infrastructure issues with minimal downtime and clear communication? I am a Systems Engineer with over 15 years of experience supporting small businesses, enterprise environments, and Managed Service Provider (MSP) operations. I specialize in delivering reliable IT solutions that improve system stability, strengthen security, and ensure business continuity. Throughout my career, I have supported cloud and on-premise infrastructures, performed complex migrations, managed critical incidents, and provided end-to-end technical support across Microsoft 365, Azure, and hybrid environments. Core Expertise: • Microsoft 365 Administration (Exchange Online, SharePoint Online, Teams, OneDrive) • Microsoft Azure Administration • Entra ID (Azure AD) and Identity Management • Windows Server Administration • Active Directory and Group Policy • Hyper-V Virtualization • Microsoft 365, Exchange, and IMAP Email Migrations • DNS, Domain, and Email Security Management • Backup, Disaster Recovery & Cyber Protection (Acronis, Veeam) • Endpoint Detection & Response (EDR) and Cloud Backup Solutions (Acronis) • ConnectWise, Autotask, NinjaOne, ScreenConnect • cPanel, Plesk, WHMCS, and Web Hosting Administration • WordPress Administration • Network, VPN, and Printer Troubleshooting • Technical Support and Service Desk Operations Certifications & Tools: • Microsoft 365 Certified • Microsoft Azure Fundamentals • Acronis Certified (Tech Fundamentals, Cloud Tech Professional) • Certificate of completion: Claude 101 • Certificate of completion: Claude code 101 • Certificate of completion: Introduction to Claude Cowork Backup & Recovery Email Security Endpoint Detection & Response (EDR) Disaster Recovery (DR) Solutions What sets me apart: ✔ 15+ years of hands-on IT and MSP experience ✔ Strong background supporting multiple client environments simultaneously ✔ Proven ability to resolve complex Microsoft 365, Azure, security, and infrastructure issues ✔ Deep experience in backup, disaster recovery, and cybersecurity operations ✔ Excellent communication skills with technical and non-technical users ✔ Independent, reliable, and focused on delivering results Whether you need Microsoft 365 administration, Azure support, email migration, backup and disaster recovery, infrastructure troubleshooting, or ongoing IT support, I deliver dependable solutions that keep your systems secure and running smoothly. I look forward to supporting your next project.

🏆 Top Rated 💯 Job Success 💯 Experience level 💼 13+ yrs 🕒 Available ✅ Computer Repair ✅ IT Support ✅ Technical Support ✅ OneDrive support ✅ Windows Expert ✅ Outlook Expert✅ Fix any issues on your PC & Mac LET'S MEET ME AND DISCUSS YOUR ISSUE. 🖐 Hi, I'm Jerwin. Are you looking for IT Support with your Computer? I worked at Microsoft as a Technical support for several years and I have a solid 14+ years of troubleshooting experience. 𝙃𝙚𝙧𝙚 𝙞𝙨 𝙩𝙝𝙚 𝙡𝙞𝙨𝙩 𝙤𝙛 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙄'𝙫𝙚 𝙬𝙤𝙧𝙠𝙚𝙙 𝙬𝙞𝙩𝙝: 🔥Microsoft 🔥DXC Technology 🔥Commonwealth Bank Australia (CBA) 🔥ESPN 🔥Dell Support 🔥Lenovo Support 🔥On Geeks IT Support 𝙇𝙞𝙨𝙩 𝙤𝙛 𝙢𝙮 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: 🔥Windows and Microsoft Office Support 🔥 Laptop, Mac & Desktop repair 🔥 Install Windows 11, 10, 8, 7 🔥 Upgrade Mac OS / Install Windows on MacBook dual boot 🔥 Fix MacBook Issues 🔥 Fix Windows Errors 🔥 Fix MS Office Installation and Activation 🔥 Fix Windows installation and Activation 🔥 Fix Outlook for Mac and Windows 🔥 Remove Viruses, Spyware, and Malware 🔥 Boot-up issues, Blue screen of death (BSOD) 🔥 Fix email issues, outlook app problem 🔥 Speed up a slow computer 🔥 Data Backup 🔥 Data Recovery 🔥 Software and system consultant 🔥 Issues with the browser 🔥 Technical support 🔥 Customer Service 🔥 IT Helpdesk 🔥 Email Support 🔥 Live Chat Support 🔥 Computer Repair 🔥 Windows & MS Support 🔥 Ticketing System 🔥 Outlook Support 🔥 Office 365 🔥 Virtual Assistance Cheers! Jerwin

IT and Office 365 Support Engineer specializing in Office 365 Applications like Exchange, Sharepoint and OneDrive Setup and Migration, Office Apps (any version), Teams, Outlook, Intune, Azure, MS Defender, Windows 365 CPC provisioning and management, Conditional Policies. Manage, Deploy and Setup 1password Email Security/Hardening Specialist under Microsoft 365 environment including setting up DNS records like DKIM, DMARC and SPF. Email Migration (IMAP, PST, Google Workspace to M365 Migration, GoDaddy to M365 and others) Sharepoint/OneDrive migration limited to cloud-to-cloud migration. Sharepoint/OneDrive file organization, permissions management Sharepoint Intranet Site setup with no coding. CRM tools - Autotask, Datto Technical Knowledge Manager handling business solutions and analysis. Experienced in knowledge-based document creation, change and update with documents. Creation and update of actual document in different platforms. Implementation, handling feedback from stakeholders and discussing updates. Process Analyst handling ticket escalations, root cause analysis, gaps in processes, updating and creation of knowledge articles. Trainer handling online and classroom training pertaining to Service Desk/IT topics. Incident Manager handling escalations and correct routing of ticket. Worked with tower managers to mitigate escalations. Handled 10 agents that works with Returned Tickets. Senior IT Helpdesk Analyst handling outage handling process and advanced support. IT Helpdesk handling service desk ranging from AD password resets, application issues, software/hardware troubleshooting, mobile device management, onboarding/offboarding

I am Jonalyn, I am a Professional I.T. Helpdesk Technician, Application Support, and System Engineer with extensive customer and technical service experience who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over 10 years. I am a dedicated, hard-working, fast learner, loyal, and a team player individual. I strive for a positive workplace but I can also work under pressure. -✅System Engineer -✅Technical Support -✅IT Helpdesk Technician II / MSP Helpdesk Support -✅Admin Support -✅Senior Analyst -✅System Support Analyst I -✅Customer Service -✅40 WPM with 99% accuracy I approach every assigned task as if it were my own, viewing each as an opportunity to acquire new experiences and a stepping stone toward achieving my goals. Simultaneously, I find satisfaction in assisting others on their journeys. Efficiency in multitasking is one of my strengths, and I prioritize time management to meet deadlines effectively. With 11 years of proven experience in roles such as Help Desk Technician and System Engineer, I am well-versed in various customer support capacities. My technical expertise extends to MS Office 365, Azure, Active Directory, VMs, O365 Administration, Servers (including file server, Server Migration, SQL, backup, Remote Desktop, and domain controller), VPN, RDP, RDS, Citrix ShareFile, Dropbox, Cisco VPN, workstation setup, profile and account management, licensing, and more. I possess a solid understanding of computer systems, mobile devices, and other tech products. From basic to complex technical issues, I am adept at diagnosing and resolving problems. Ready to take on new challenges immediately, I am eager to discuss how my skills align with your needs. I look forward to the opportunity to speak with you further. Applications and Tools, websites I use: Jira Service Now Autotask Connectwise NinjaOne Aterra Kaseya Datto RMM VMware Goto Assist Salesforce Citrix Google Docs Microsoft Excel VoIP/Softphone - Avaya Microsoft Outlook Jabber Team Viewer Slack GoToAssist Global protect Cisco anyconnect Lotus Notes Bitdefender Sophos Microsoft Teams Cloudradial Threatlocker Webroot