Hello! I'm a dedicated content creator and digital marketing specialist with a proven track record of enhancing brand visibility and engagement across various platforms. With extensive experience in content creation, social media management, video editing, and digital marketing, I am passionate about leveraging my diverse skill set to help clients achieve their business goals.
Skills & Expertise:
๐ Content Creation & Management: Expert in crafting engaging video and photo content, managing content calendars, and aligning strategies with brand goals to boost audience engagement.
๐ฅ Video Editing: Proficient in CapCut Pro, Adobe Premiere Pro, and After Effects, enabling me to produce polished video content that captivates viewers and effectively conveys brand messaging.
๐จ Graphic Design: Skilled in Adobe Photoshop and Canva Pro, creating visually appealing marketing assets that align with brand identity and campaign objectives.
๐ฑ Social Media Management: Experienced in community management, content scheduling, and performance analysis, fostering strong engagement and community interaction.
๐ Facebook Ads Expertise:
โ Custom Audience Creation: I specialize in defining custom audiences based on criteria like website visitors and engagement. Using Facebook Pixel data, I retarget users who have interacted with your brand, ensuring ads reach potential customers effectively.
โ Lookalike Audiences: I create Lookalike Audiences based on your best customers to expand your reach to new, high-quality leads. By refining these audiences with additional targeting criteria, I help you connect with individuals likely to engage with your brand.
โ Campaign Strategy & Management: I design eye-catching ad creatives, analyze performance metrics, and optimize campaigns to maximize engagement and conversion rates, providing detailed reports to track success.
๐๏ธ Administrative Skills: Strong background in data organization, management, and creating Standard Operating Procedures (SOPs), ensuring efficient business operations.
๐จโ๐ปSoftware Proficiency:
โ Project Management: Trello, Asana, ClickUp, Notion, Monday.com, Airtable, Google Suite
โ Design Software: Canva Pro, Adobe Photoshop, Adobe Illustrator
โ Video Editing Software: CapCut Pro, Adobe Premiere Pro, After Effects
โ Web Development: Systeme.io, WordPress, GoDaddy, Elementor, Cloudflare
โ Customer Support & CRM Tools: Zendesk, Podio, Odoo
Services Offered:
๐ฌ Content Creation (Video & Photo)
โ๏ธ Video Editing and Production
๐จ Graphic Design for Social Media and Marketing
๐ฑ Social Media Management and Community Engagement
๐ Facebook Ads Campaign Management (including Custom and Lookalike Audience creation)
๐ Digital Marketing Strategy Development
๐๏ธ Administrative Support and Data Entry
๐ Task Organization and Client Database Management
๐ Landing Page Creation and Funnel Building
I am committed to delivering high-quality work that exceeds expectations and drives success for your brand. Letโs collaborate to elevate your online presence
Trello
Adobe Photoshop
Zendesk
Social Media Management
Content Writing
Graphic Design
Video Editing
Customer Service
Odoo
Adobe After Effects
Bitrix24
Slack
Search Engine Optimization
Notion
Airtable
Maria Kristina D.
Lipa City, Philippines
$7/hr
5.0
3 jobs
Areas of Expertise
- Virtual Assistance
- E-mail, Live Chat and Phone Support
- E-Commerce Support
- Social Media Management
- Customer Service
- Technical Support
Software - Technical Skills
- Proficient in managing social media platforms such as Facebook and
Instagram
- Expert in using different CRMs such as Zendesk, Magento, Microsoft Office,
Slack, Podio, Zoho, Dotloop, Zoom, SoftPhones, Freshdesk, Shopify, Front,
Asana, Citrix, Data Force
- Dialers such as VICI dialer, 8x8 and Avaya
Zoho CRM
Email Support
Social Media Management
Medical Billing & Coding
Data Entry
Transaction Processing
Administrative Support
Project Management
Case Management
Technical Support
Customer Service
Lead Generation
Leslie M.
Lipa City, Philippines
$10/hr
5.0
40 jobs
๐ The MVP Virtual Assistant you've been looking for
๐ Upwork Top 3% | 100% SUCCESS
๐ 6+ years of Virtual Assistance Experience
๐ Over the past 6 years, I have worked with numerous Clients, and I have been able to submit quality work for their company.
๐ Here's how I will improve your business ๐๐๐
๐ฅ ๐๐๐๐ง๐ช๐๐ฉ๐ข๐๐ฃ๐ฉ ๐๐๐๐ข ๐๐๐๐ / ๐๐๐ก๐๐จ & ๐๐ฅ๐๐ง๐๐ฉ๐๐ค๐ฃ๐จ ๐๐๐ฃ๐๐๐๐ง
I specialize in leading recruitment and sales teams, driving performance, and ensuring consistent results. I manage day-to-day operations, streamline workflows, and support business growth by aligning team efforts with company goals. With hands-on experience in staffing and sales environments, I focus on improving efficiency, training team members, and delivering high-quality service to clients.
โฆ Team Leadership & Training
โฆ Sales Performance Management
โฆ Operations & Workflow Optimization
โฆ KPI Tracking & Reporting
โฆ Client Relationship Management
๐ฅ ๐ผ๐ฅ๐ฅ๐ค๐๐ฃ๐ฉ๐ข๐๐ฃ๐ฉ ๐๐๐ฉ๐ฉ๐๐ง / ๐พ๐ค๐ก๐ ๐พ๐๐ก๐ก๐๐ง
I help businesses generate opportunities by reaching out to potential clients, qualifying leads, and booking high-quality appointments. I bring confidence, clarity, and consistency to every call. My approach is focused on building rapport, handling objections, and converting conversations into real business opportunities.
โฆ Outbound Calling (B2B & B2C)
โฆ Lead Qualification
โฆ Appointment Scheduling
โฆ Script Handling & Objection Handling
โฆ CRM Updates & Follow-ups
๐ฅ ๐พ๐ช๐จ๐ฉ๐ค๐ข๐๐ง ๐๐ช๐๐๐๐จ๐จ & ๐๐๐ง๐ซ๐๐๐ ๐๐๐
I ensure clients stay satisfied, supported, and retained. From handling inquiries to resolving issues, I focus on delivering a seamless customer experience that builds long-term relationships. Iโve supported businesses across recruitment, sales, and service industries by maintaining strong communication and solving problems efficiently.
โฆ Client Support & Retention
โฆ Issue Resolution
โฆ Multi-channel Communication
โฆ CRM Management
โฆ Customer Experience Improvement
๐ฅ ๐๐ญ๐๐๐ช๐ฉ๐๐ซ๐ ๐ผ๐จ๐จ๐๐จ๐ฉ๐๐ฃ๐ฉ / ๐๐ฅ๐๐ง๐๐ฉ๐๐ค๐ฃ๐จ ๐๐ช๐ฅ๐ฅ๐ค๐ง๐
I provide high-level administrative and operational support to executives, ensuring smooth daily operations and effective time management. From calendar coordination to document handling, I maintain organization, accuracy, and confidentiality in all tasks.
โฆ Calendar & Schedule Management
โฆ Email & Communication Handling
โฆ Meeting Coordination & Documentation
โฆ Data Entry & Reporting
โฆ Confidential Document Handling
๐ฅ ๐๐๐๐ ๐๐๐ฃ๐๐ง๐๐ฉ๐๐ค๐ฃ & ๐๐๐ก๐๐จ ๐ฟ๐๐ซ๐๐ก๐ค๐ฅ๐ข๐๐ฃ๐ฉ
I support business growth by identifying potential clients, generating leads, and assisting sales teams in building strong pipelines.I combine research, outreach, and follow-ups to turn prospects into opportunities.
โฆ Prospect Research
โฆ Lead Generation
โฆ Pipeline Support
โฆ CRM Management
โฆ Sales Support
๐๐จ๐จ๐ฅ๐ฌ ๐๐ง๐ ๐๐จ๐๐ญ๐ฐ๐๐ซ๐ ๐'๐ฆ ๐๐๐๐ข๐๐ข๐๐ง๐ญ ๐ข๐ง:
โ Apollo ๐
โ Pipedrive ๐
โ Podio ๐
โ Hubspot ๐
โ Zoho ๐
โ Toky ๐
โ Aircall๐
โ Ringover๐
โ LINKEDIN SALES NAVIGATOR ๐
โ Google Workspace ๐
โ LinkedIn ๐
โ Zoom ๐
โ Skype ๐
โ Indeed ๐
โ Upwork ๐
โ Microsoft Office ๐
โ ZipRecruiter ๐
โ Virtual Landline๐
โ Instantly๐
โ Quick Talk
โ Brevo
โ Outlook
Customer Support
Cold Calling
Email Communication
B2B Marketing
Lead Generation
Data Entry
Staff Recruitment & Management
Customer Service
Telemarketing
Outbound Sales
Customer Experience
Business Development
Sales Management
Sales
B2C Marketing
Mary Jade A.
Lipa City, Philippines
$13/hr
5.0
27 jobs
Hello! I am Jade, a highly skilled and top-rated virtual assistant with an impressive five-year track record of delivering exceptional support to businesses worldwide. My primary goal is to provide outstanding services to employers facing various challenges in managing their daily administrative tasks, launching new products or services, and balancing their work and family life.
I specialize in offering comprehensive virtual assistance to entrepreneurs, managers, and executives who are struggling to keep up with their overwhelming workloads. Whether you need help managing emails, scheduling appointments, organizing your calendar, or handling customer inquiries, I am here to provide exceptional support and ensure that you stay on top of your game.
If you're looking for a reliable and professional VA who can help streamline your business operations, launch new products, and free up your time to spend with your loved ones, then I am the perfect fit for you. Let's work together and achieve your goals!
What can I do for you?
โ๏ธ Customer Service
โ๏ธ CRM
โ๏ธ Inventory Management
โ๏ธ Invoice Management
โ๏ธ File Management
โ๏ธ Data Entry
โ๏ธ Social Media/Email Management
โ SEO
โ๏ธ Podcast
โ๏ธ Online Research
โ๏ธ Lead Generation
โ๏ธ Transcription/File Conversion
โ๏ธ Light Bookkeeping
โ๏ธ Other administrative tasks
โ๏ธ 45WPM with 100% accuracy
What tools am I using?
๐ง Microsoft Office (Onedrive, Word, Excel, PowerPoint)
๐ง Google Workspace (Gmail, Drive, Calendar, Keep, Docs, Sheets)
๐ง Asana/Trello
๐ง Slack/Outlook
๐ง Amazon/Shopify/eBay/Alibaba
๐ง Zendesk/Hubspot/MailChimp
๐ง Zoho/Xero/QuickBooks
๐ง Facebook/Twitter/Instagram/LinkedIn/TikTok/Vero/Gettr/YouTube
If you believe we can work together, I'm just one invitation away! ๐
Real Estate
Customer Service
Social Media Management
Email Communication
Light Project Management
Social Media Account Setup
Invoicing
Inventory Management
File Management
Light Bookkeeping
Data Entry
Google Docs
Podcast
Account Reconciliation
Ida Myra M.
Lipa City, Philippines
$9/hr
5.0
20 jobs
Detail-oriented and proactive Virtual Assistant with experience in wholesale real estate, administrative support, CRM management, marketing, lead generation, and workflow automation. Skilled in helping businesses streamline operations, organize systems, and improve efficiency through automation and process optimization.
Experienced in managing CRM pipelines, lead tracking, SMS and email outreach, data management, and day-to-day administrative tasks. Familiar with tools like GoHighLevel (GHL), Zapier, Google Workspace, and various CRM and marketing platforms to support business operations and reduce manual workload.
Strong ability to adapt to new systems, communicate effectively, and provide reliable support in fast-paced environments.
๐ผ ๐๐จ๐ซ๐ ๐๐ค๐ข๐ฅ๐ฅ๐ฌ
โ Virtual Assistance & Administrative Support
โ CRM Management & Pipeline Organization
โ Lead Generation & Lead Tracking
โ Workflow Automation (Zapier, GHL)
โ Data Management & Reporting
โ SMS & Email Outreach Support
โ Calendar & Inbox Management
โ Process Documentation & SOP Creation
๐งฐ ๐๐จ๐จ๐ฅ๐ฌ ๐๐ง๐ ๐๐ฅ๐๐ญ๐๐จ๐ซ๐ฆ๐ฌ
๐ ๐พ๐๐ & ๐๐ฎ๐จ๐ฉ๐๐ข๐จ: GoHighLevel (GHL), Close, Investor Fuse, IRIS CRM, Mojo, HubSpot, Podio
๐ ๐๐๐๐ ๐๐๐ฃ๐๐ง๐๐ฉ๐๐ค๐ฃ & ๐๐๐ง๐ ๐๐ฉ๐๐ฃ๐: Launch Control, Smarter Contact, BatchLeads, Propstream, DealMachine, Mailchimp
๐ ๐ผ๐ช๐ฉ๐ค๐ข๐๐ฉ๐๐ค๐ฃ: Zapier, Make, n8n
๐ ๐ฟ๐๐ฉ๐ & ๐๐๐ฅ๐ค๐ง๐ฉ๐๐ฃ๐: Excel, Google Sheets, REISift
๐ ๐๐ค๐๐๐๐ก ๐๐๐๐๐: Facebook, Instagram, Twitter (X), TikTok, YouTube, Hootsuite, Meta Business
๐ ๐๐ง๐ค๐๐๐๐ฉ ๐๐๐ฃ๐๐๐๐ข๐๐ฃ๐ฉ: Trello, Asana, ClickUp, Notion
๐ ๐๐ง๐๐ฅ๐๐๐ ๐ฟ๐๐จ๐๐๐ฃ: Canva
๐ ๐๐๐๐จ๐๐ฉ๐ ๐พ๐ง๐๐๐ฉ๐๐ค๐ฃ: Wix, Google Site
๐ ๐๐๐ก๐ ๐๐๐ฃ๐๐๐๐ข๐๐ฃ๐ฉ: Google drive, Dropbox
๐ ๐พ๐๐ก๐๐ฃ๐๐๐ง ๐๐๐ฃ๐๐๐๐ข๐๐ฃ๐ฉ: Calendly, Google Calendar
๐ ๐ฝ๐ค๐ค๐ ๐ ๐๐๐ฅ๐๐ฃ๐: QuickBooks
๐ ๐พ๐ค๐ก๐ ๐พ๐๐ก๐ก๐๐ฃ๐ (๐พ๐๐ข๐ฅ๐๐๐๐ฃ ๐จ๐๐ฉ ๐ช๐ฅ): Calltools, ReadyMode, smrtPhone
๐ ๐๐๐๐ก ๐๐จ๐ฉ๐๐ฉ๐ ๐๐๐๐จ๐๐ฉ๐: Zillow, Realtor, Redfin, Trulia, Bright MLS
๐ ๐ฟ๐ค๐๐ช๐ข๐๐ฃ๐ฉ ๐๐ง๐๐ฅ๐๐ง๐๐ฉ๐๐ค๐ฃ/๐-๐จ๐๐๐ฃ: Docusign, SignNow, HelloSign
๐ ๐ฟ๐๐๐๐ฉ๐๐ก ๐๐ช๐จ๐๐ ๐๐ก๐๐ฉ๐๐ค๐ง๐ข๐จ (๐๐ค๐ง ๐ผ๐ง๐ฉ๐๐จ๐ฉ): Spotify, Soundcloud, Audiomack, Distrokid
๐ ๐๐๐๐ข ๐พ๐ค๐ก๐ก๐๐๐ค๐ง๐๐ฉ๐๐ค๐ฃ/๐พ๐ค๐ข๐ข๐ช๐ฃ๐๐๐๐ฉ๐๐ค๐ฃ: Discord, Slack, WhatsApp
๐๐ผ๐ ๐๐ค๐ค๐ก๐จ: ChatGPT, Gemini, Claude
๐ ๐๐ฑ๐ฉ๐๐ซ๐ข๐๐ง๐๐ ๐๐ข๐ ๐ก๐ฅ๐ข๐ ๐ก๐ญ๐ฌ
๐ฅSupported real estate lead generation through SMS outreach and list management
๐ฅManaged CRM pipelines and set up workflows to nurture leads
๐ฅBuilt automation workflows using Zapier and GHL
๐ฅBuilt and edit marketing funnels on GHL
๐ฅHelped streamline processes to improve efficiency and create SOPs
๐ฉ ๐๐๐ญ'๐ฌ ๐ฐ๐จ๐ซ๐ค!
Iโm committed to providing organized, efficient, and reliable support to help businesses operate smoothly and grow effectively.
Canva
Social Media Management
Data Management
Digital Marketing
Real Estate
Lead Generation
Administrative Support
Zapier
Virtual Assistance
HighLevel
Sales Funnel
Customer Relationship Management
Marketing Automation
Marketing Operations & Workflow
CRM Software
Data Entry
CRM Automation
Campaign Management
Email Communication
Process Improvement
Mary Grace S.
Lipa City, Philippines
$20/hr
5.0
12 jobs
I am a teacher by profession, but over the past decade, I have built a strong career in the call center industry. In total, I bring over 21 years of customer service experience, including 11 years specializing in e-commerce support. This background has equipped me to deliver the high-touch, detail-oriented service expected in premium and high-value environments.
I began as a Customer Service Representative and was quickly promoted to Quality Assurance Specialist and later Team Manager, driven by consistent performance, dedication, and strong leadership. I have supported a wide range of accounts, including Airline Ticket Reservations, Telecommunications, Sales, Credit Collections, and financial services, developing solid expertise in customer support, quality evaluation, and team management.
In e-commerce, I have extensive experience managing Shopify stores, dropshipping operations, and virtual assistance tasks. My responsibilities include order processing, product listing updates, and product research, as well as backend operations such as updating tracking information, handling refunds, cancellations, and chargebacks, and resolving delivery issues. I manage customer inquiries and escalations with professionalism and careโan approach that is especially important when supporting high-visibility, premium brands.
I understand that in a high-ticket e-commerce environment, the post-purchase experience is just as critical as the sale itself. I am detail-oriented, proactive in communication, and committed to ensuring a smooth and reassuring customer journey from order placement through final delivery.
Beyond day-to-day operations, I have worked closely with founders and leadership teams, trained new associates, and contributed to improving processes to enhance efficiency and customer satisfaction. I am comfortable taking ownership of my responsibilities, managing priorities independently, and supporting the growth of the business.
I am proficient in tools such as Gorgias, Zendesk, RingCentral, Podio, Xencall, TMAX Dialer, Google Workspace, Microsoft Office, Slack, and ChatGPT.
I am committed to delivering reliable, high-quality work and creating positive customer experiences that strengthen brand trust and loyalty.
Data Entry
Shopify
Oberlo
Dropified App
Customer Service
Zendesk
AliExpress
Ecommerce Order Fulfillment
Ecommerce Support
Customer Experience
Customer Care
Customer Support
Email Support
Online Chat Support
WorkManager
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