Hire the best Troubleshooting Freelancers in the Philippines

Check out Troubleshooting Freelancers in the Philippines with the skills you need for your next job.
  • $15 hourly
    “I can keep your books updated and organized to make your profit, cashflows, and financial position visible.” I am a Quickbooks ProAdvisor with experience as a bookkeeper using Quickbooks Online and FreshBooks. I also have three years of experience as an accounting clerk and administrative assistant, coupled with expertise in using Microsoft Office Tools and Google Products. Services offered that includes but are not limited to: • Record all transactions (bills, invoices, withdrawals, deposits) • Bank and Credit Card Reconciliation • Data Migration – batch delete or batch export and import of multiple transactions from one accounting system to QuickBooks Online using third party app Saasant • Setting up Quickbooks Online • Troubleshoot or tune-up of Accounts Payable/s • Troubleshoot or tune-up of Accounts Receivable/s • Audit of transactions and balances • Inventory tracking and management • Generate Reports I could also handle all kinds of administrative and data entry works, research, and data collection. I am confident that with my work experience, the skill set I have developed over the years will surely help your company grow. Just shoot me a message, and let’s discuss the tasks that you want me to do.
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    FreshBooks
    Financial Reporting
    Xero
    Bookkeeping
    Wave Accounting
    Data Migration
    Microsoft Excel
    Accounts Receivable
    Intuit QuickBooks
    Bank Reconciliation
  • $10 hourly
    I am excited to introduce myself as someone with 4 years of dedicated e-commerce customer service experience, specializing in Gorgias and Shopify platforms. Additionally, I have spent 2 years as an onboarding specialist, ensuring smooth transitions for new team members while managing backend processes for both old and new employees. Beyond my professional achievements, I am deeply passionate about fostering positive experiences for both customers and colleagues alike. I believe in the power of personalized interactions and efficient processes to drive meaningful outcomes. If you're looking for someone to work for you long-term that has the drive to do well in helping your business grow, do not hesitate to click the Hire Me button.
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    Gorgias
    Data Entry
    Shopify Plus
    Management Skills
    Ticketing System
    Technical Support
    Administrative Support
    Product Support
    Customer Support
    Online Chat Support
    Email Support
    Zendesk
  • $10 hourly
    Shopify Customer Support Specialist with a focus on delivering outstanding assistance to eCommerce users. Proficient in addressing customer queries, resolving issues, and ensuring a smooth shopping experience. Skilled in navigating Shopify's platform to provide guidance on various features, order management, tracking order, supplier transactions and technical aspects. Committed to maintaining high-quality service standards, fostering positive customer interactions, and contributing to overall customer satisfaction. Diligent, empathetic, and dedicated to ensuring clients have a seamless and positive experience with their Shopify stores.
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    Business Services
    Zendesk
    Online Chat Support
    Online Sales Management
    Order Fulfillment
    Incident Management
    Technical Support
    Email Communication
  • $7 hourly
    • Freelancing since October 2019 as Technical Support Analyst(BYOF) • With 10 years of experience in BPO industry • Had handled Sales, Customer service, Technical Support, Accounts Receivable and Helpdesk positions • Hitting quotas and metrics regularly • With 2 years of experience in real estate industry (Part-time Sales Agent)
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    Facebook Ads Manager
    Bug Reports
    Computer Skills
    Slack
    Microsoft Office
    Customer Service
    Telemarketing
    Helpdesk
    Technical Support
    Phone Support
    Zendesk
    Email Support
    Online Chat Support
  • $10 hourly
    I'm a customer service expert with proven chat, email, and voice experience (Jira, Zendesk, Intercom, Estore, Shopify Inbox, Meta Business Suite, Outlook, ADAP, Siebel, Teams Tickets, Stocky, Trello, Notion) for telco, stock market research, healthcare, and IT companies. I have acquired administrative support skills while working for the CEO of an Australian ecommerce brand, served as a freelance project manager for a financial analytics company, and gained experience in data annotation (including voice, text, video, and image) for various AI/machine learning companies such as Adobe Systems, Telus, Appen, E2F, Microsoft, and UHRS. WHY ME❓ ✅ 10+ years of customer service and work experience. I'll be an asset and investment. 💲 ✅ I have solid knowledge of excellent customer service and I know the workaround for every possible customer service scenario. Applied knowledge is power. ⚡️ ✅ I don't cheat to get ahead of others. I have integrity and ownership. 🙏 ✅ I have project management and administrative assistance experience. A jack of all trades. 🏆 ✅ With data annotation, proof reading, search query evaluator, transcription, and company/product research experience. I'll give you straight facts. 💯 I'm also a former English teacher, poet, school paper contributor, gamer, and a high end gaming PC enthusiast. I setup gaming PCs for free out of passion and love for my family and friends. I am the go to guy in buying gadgets and PC related stuff. Looking forward to helping you!
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    Data Annotation
    Data Labeling
    Gaming
    Data Entry
    Project Management
    Administrative Support
    Customer Service
    Email Support
    Online Chat Support
    Technical Support
    Customer Support
    Email Communication
    PC Game
  • $6 hourly
    Highly skilled and experienced technical and customer support professional with over 5 years of expertise in providing exceptional assistance via phone, email, and chat channels. Proficient in troubleshooting various computer, printer, and scanner issues, ensuring prompt resolution and customer satisfaction. Adept in handling customer concerns related to cable TV, internet connection, and phone problems, with experience in assisting AT&T customers. Additionally, contributed to website development for a company by creating engaging articles, developing content, and managing Facebook postings.
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    Video Editing & Production
    Video Stream
    Technical Support
    Hardware Troubleshooting
    Customer Support
    Communication Skills
    Computer Skills
    Email Support
    Online Chat Support
  • $10 hourly
    I am a Webhosting expert. I have worked with big companies for the past 5 years in GoDaddy and HostGator, we do troubleshooting on websites, and cPanel linux. Common task we handled are migration/cloning/restoration of websites, SSL installation, DNS management, emails configuration, and fixing errors like 403/500/404. I also acquire the knowledge in web design and very much comfortable in using WordPress with the Elementor builder. I also enjoy teaching web hosting, in fact I have a YouTube Chanel with some recordings of my classes. You may visit my YouTube Chanel by searching "Charina Acuar". Currently, I am part of Microsoft team Support Ambassador. We manage tenant account and help clients with troubleshooting Microsoft admin center (MS Defender, SharePoint admin, Teams Admin) and Microsoft Office 365 suites such as Outlook, Word, PowerPoint, SharePoint, Excel, and OneDrive for Business. These experiences build my confidence and creativity when it comes to web design and managing my tasks well. I hope you find these information helpful. Hoping to work with you soon. Thank you!
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    Microsoft Outlook
    Microsoft Office
    Backup & Migration
    Elementor
    Website Redesign
    Web Design
    Web Development
  • $10 hourly
    Thank you for visiting my profile. Here, I aim to demonstrate my proficiency within the freelancing industry: CUSTOMER SERVICE: Recognizing the pivotal role of exceptional customer service in fostering enduring client relationships, I offer expertise in devising and executing strategies to enhance satisfaction and foster loyalty. VIRTUAL ASSISTANCE: With a commitment to efficiently managing your daily administrative tasks, I ensure prompt delivery of outputs with minimal oversight, allowing you to focus on your core responsibilities. SALES: Leveraging my experience in sales, I can support you in driving revenue growth and lead generation through the implementation of effective sales strategies and methodologies. E-COMMERCE: Specializing in cultivating and nurturing client-to-consumer relationships, I aid businesses in identifying new avenues for growth and fostering robust partnerships within the e-commerce landscape. My dedication lies in delivering top-notch services tailored to the distinct requirements of each client. Let’s collaborate and chart a course toward mutual success!
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    Hospitality & Tourism
    File Management
    Incident Management
    Customer Service
    Customer Support
    Customer Satisfaction
    Ticketing System
    Phone Support
    Online Chat Support
    Freshdesk
    Email Support
    Order Tracking
    English
  • $9 hourly
    Expert QA-Tester | A+ Data Entry Specialist | IT Specialist ✅ Full-time Freelancer ✅ Fast Turn around time ✅ Fan of keyboard shortcuts ✅ Clients deadline is first priority ✅ Working in an Office environment 🕓 24/7 available on Upwork 🕓 Available for long-term jobs 🕓 Available for 10 hrs/day and 5 days/week ► What is your Data Entry Services: ✔ Data Entry ✔ Excel Data Entry ✔ Google Sheets Data Entry ✔ Public Record Search ✔ Web Research ✔ Data Cleaning ✔ Internet Research ✔ Business Research ✔ Real Estate Research ✔ Information Researcher ✔ Business Card Entry ✔ CRM Enrichment ✔ Skip Tracing for real estate ✔ Data Collection ✔ Data Conversion ✔ Admin Support ➨ Microsoft Excel ➨ Google Spreadsheets ► How will you collect data: ✔ Data Mining and Extraction ✔ Data Scraping ✔ Scrape & Append Business List ✔ Email Marketing & Automation ► What are your favorite Digital Marketing tools: ➨ Dropbox ➨ Google Drive Hello, my name is Zorosteve Lastimosa, and I offer IT support, quality assurance testing, and data entry services. extensive testing hands-on experience at all levels, including performance, functional, integration, system, and user acceptance testing. I have excellent experience in managing the extracted data in MS Excel, MS Word, Google Docs, Google Spreadsheet, Google Document, and other related applications. Some tools which are helpful in my work. I've worked in administration for 5 years and take pride in delivering high-quality results. I Have 4 Core Values (SLOT) S = Self Motivation L = Level Up O = Online work & Shares with others T = Teamwork & Collaboration Service will offer you :) - Crossposting in the Product listing - Copy Paste task - Typing with complete accuracy - Accounting formulas and advanced Excel - Convert any file to other file - PowerPoint Presentations - Email Tracking - System installation and configuration - Use keywords to find contact information and email addresses. - Troubleshooting and resolution of software-related issues -List Products on E-commerce Sites -Examine System Flows -Can perform testing on any software or Web portal. - Web Scraping and Data Mining -Transcribing and Transcription -Client-supplied scanned images Looking forward to working with you. :) Cheers, Thank you!
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    System Testing
    QA Testing
    Social Media Website
    Administrative Support
    Customer Support
    Technical Analysis
    Bug Reports
    Data Analysis
    File Management
    Software QA
    Copy & Paste
    Microsoft Word
    Google Docs
    Data Entry
  • $15 hourly
    🖐 Hi, I'm Jerwin. Are you looking for IT Support with your Computer? I worked at Microsoft as a Technical support for several years and I have a solid 10+ years of troubleshooting experience. LET'S MEET ME AND DISCUSS YOUR ISSUE. ✔✔ TOP-RATED Freelancer ( 100% Job Success ). 𝙃𝙚𝙧𝙚 𝙞𝙨 𝙩𝙝𝙚 𝙡𝙞𝙨𝙩 𝙤𝙛 𝙘𝙤𝙢𝙥𝙖𝙣𝙞𝙚𝙨 𝙄'𝙫𝙚 𝙬𝙤𝙧𝙠𝙚𝙙 𝙬𝙞𝙩𝙝: 🔥Microsoft 🔥DXC Technology 🔥Commonwealth Bank Australia (CBA) 🔥ESPN 🔥Digital River 🔥On Geeks IT Support 𝙇𝙞𝙨𝙩 𝙤𝙛 𝙢𝙮 𝙚𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: 🔥 Laptop, Mac & Desktop repair 🔥 Install Windows 11, 10, 8, 7 🔥 Upgrade Mac OS / Install Windows on MacBook dual boot 🔥 Fix MacBook Issues 🔥 Fix Windows Errors 🔥 Fix MS Office Installation and Activation 🔥 Fix Windows installation and Activation 🔥 Fix Outlook for Mac and Windows 🔥 Remove Viruses, Spyware, and Malware 🔥 Boot-up issues, Blue screen of death (BSOD) 🔥 Fix email issues, outlook app problem 🔥 Speed up a slow computer 🔥 Data Backup 🔥 Data Recovery 🔥 Software and system consultant 🔥 Issues with the browser 🔥 Technical support 🔥 Customer Service 🔥 IT Helpdesk 🔥 Email Support 🔥 Live Chat Support 🔥 Computer Repair 🔥 Windows & MS Support 🔥 Ticketing System 🔥 Outlook Support 🔥 Office 365 🔥 Virtual Assistance Cheers! Jerwin
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    Desktop & Laptop Support
    Computer Maintenance
    Computer Skills
    System Monitoring
    Microsoft Outlook
    IT Support
    System Administration
    Desktop Support
    Helpdesk
    Ticketing System
    Microsoft Windows
    Technical Support
    Incident Management
    Email Support
  • $12 hourly
    I am a Business Management graduate and was selected as the "Most Outstanding Student" and "Manager Trainer" in our area, training and evaluating aspiring managers and staffs. This proves that I posses the quality of being hardworking, diligent and quick learner. I am all around Virtual Assistant. I am fully proficient in basic computer application. I work with integrity and honesty, I have a strong work ethics. I am dependable, trustworthy, responsible and hardworking. My client's satisfaction is my top priority by providing high quality service on every project on time and to meet or exceed their expectations. I am available for both short and long term projects. Specialization: Amazon FBA Product Research Shopify Manager / Listing Products Airbnb Host and co-host VRBO Host and co-host Booking.com Host and co-host Peerspace Host and co-host Basic Accounting Human Resource Administrative Support - Payroll Specialist Supply Chain Specialist / Logistics Marketing Assistant Fraud/Chargeback/Dispute Specialist Restaurant Management Data Collection / Data Entry Search Engine Optimization (SEO) Web Research Basic photo editing (Graphic Design) Excellent typing skills (50-60) with 100% accuracy Tools/Softwares: Google Spreadsheet Microsoft Office (Word, Excel, PP, Outlook) Google Drive Shopify Sanity Dropbox Slack Asana Discord Guesty for Hosts Freshdesk Support desk Intuit Quickbooks PayPal, Klarna, Ingenico (Worldline), GoInterpay, Afterpay, Mercadopago Keepa Helium10 BuyBotPro Coupert Honey DSM Tool FBA Seller Central ZIK Analytics Adobe Photoshop Canva
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    Adobe Photoshop
    Ecommerce
    Administrative Support
    Amazon Webstore
    Market Research
    Online Market Research
    Microsoft Excel
    Data Entry
    Google Docs
    Accuracy Verification
  • $7 hourly
    Hello, I'm Jose Enrico Villacorte, I studied Bachelor of Science in Criminology. I have been a part of several local government agencies which are all concerned with public service, community relations, and socialization. Having exposure to these fields allowed me to gain experience and improve my skills. A part of those work exposure is by encoding private information, taking reports, arranging legal documents, attending court proceedings, double-checking inventories, and supplies of the facilities. For community relations and public service, we provide relief drives for far-flung communities, give seminars, and provide assistance to anyone. I also transcribe 1-hour recordings for various clients as a freelancer. Being able to work in different government agencies helped me to improve myself. I learned the importance of coordination, planning, and teamwork. Serving the public and community requires a lot of patience, focus, time management, and must adapt to constant changes in the work environment. I'll be glad to utilize my skills and experience that I acquired through my work experience, and to develop them further while making a contribution.
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    Customer Service
    Customer Support
    Freshdesk
    Customer Feedback Documentation
    Email Support
    Inbound Inquiry
    Online Chat Support
    Salesforce
    Social Media Management
    Zendesk
    Administrative Support
    Email Communication
    Data Entry
    General Transcription
  • $8 hourly
    • Customer Service Expert: With 5 years' experience, I excel in delivering outstanding customer experiences. • BPO Industry Success: Thrived in the BPO industry for 3 years, mastering skills crucial for customer satisfaction. • Freelance Dedication: Dedicated freelancer for 2 years, deeply understanding diverse customer needs. • Customer Service Manager: Led teams at a vibrant Facebook Ads Solution company, ensuring flawless customer experiences. • Ecommerce Excellence: Provided top-notch service for a Canadian Ecommerce clothing company, using tools like Gorgias and Shopify. • Virtual Assistant Mastery: Handled administrative tasks for a U.S. Digital Printing company, delivering product information promptly. • Telecommunication Expertise: Specialized in billing inquiries and technical troubleshooting for a telecom company. • Cold Calling Persuasion: Perfected communication skills as a persuasive cold caller for a healthcare benefit program. • Social Media Management: Managed social media for a digital painting course company, enhancing customer satisfaction. • Tool Proficiency: Proficient in Gorgias, Freshdesk, Shopify, Etsy, and various social media platforms. I am excited to contribute to your achievements and be a valuable asset to your team!
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    Customer Service
    Technical Support
    Customer Satisfaction
    Phone Communication
  • $15 hourly
    I've been in the Technical/Customer Support field for about 9 years. I've worked in different positions including Escalations Support, email support, and customer service. I can say that I am a well-rounded individual and I take pride in the work I do. Here are some traits and skills that you can expect: ✓ I am very professional ✓ I am a good listener ✓ I am very patient and polite ✓ I am very resourceful ✓ I am a positive person ✓ I am goal-oriented ✓ I am a very technical person ✓ I am always willing to learn
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    Following Procedures
    Helpdesk
    Customer Support Plugin
    Computer Skills
    Desktop Support
    Customer Service
    Microsoft Office
    Customer Support
    Technical Support
    Order Processing
    Online Chat Support
    Email Support
    Order Tracking
  • $10 hourly
    Experiencing Facebook account issues? 🧙‍♂️ Tech Wizard 💻 Facebook Account Specialist 🌟 Proven Results 👇 𝙃𝙚𝙧𝙚'𝙨 𝙬𝙝𝙖𝙩 𝙄 𝙘𝙖𝙣 𝙙𝙤 𝙛𝙤𝙧 𝙮𝙤𝙪: ✅ Account Recovery ✅ Resolving two-factor authentication code issues (2FA) ✅ Regaining access to locked accounts ✅ Dormant Account Removal ✅ Comprehensive Technical Support 🚀 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲: 🛡️ 𝙋𝙧𝙤𝙫𝙚𝙣 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: Successfully resolved complex cases, leaving clients delighted with exceptional outcomes. 🔒 𝙀𝙩𝙝𝙞𝙘𝙖𝙡 𝙋𝙧𝙖𝙘𝙩𝙞𝙘𝙚𝙨: Committed to the highest ethical standards, strictly aligning with Facebook's terms and policies. 💲 𝙋𝙖𝙮𝙢𝙚𝙣𝙩 𝘼𝙨𝙨𝙪𝙧𝙖𝙣𝙘𝙚: Operate on a "pay after successful recovery" basis. Your satisfaction comes first, with flexible pricing options. 🌟 𝗚𝗲𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗧𝗼𝗱𝗮𝘆: If Facebook headaches have you down, let's connect! I offer personalized guidance and effective, results-driven solutions. Shoot me a detailed message outlining your needs, and let's conquer those challenges. 🚀 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗔𝘀𝘀𝗶𝘀𝘁: Raymund II 🌐 | Facebook Recovery Specialist 🛡️ | Technical Support Extraordinaire 💪
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    Social Media Account Setup
    Information Technology
    Social Media Management
    Tech & IT
    Internet Security
    Facebook Development
    Data Recovery
    Information Security
    Online Chat Support
    Technical Support
    Facebook
    Ethical Hacking
  • $12 hourly
    During my 5-year tenure as a Customer Service Representative, I have successfully managed various customer service responsibilities, including proficiently handling email correspondence, and providing comprehensive chat support. My expertise extends to the utilization of widely recognized customer support software and helpdesk solutions, such as Freshdesk and Zendesk, as well as the Gorgias platform. My dedication to the role is underscored by my ability to adapt to flexible work hours, as demonstrated by my commitment to 12-hour workdays for a period of one year. I thrive in high-pressure environments and am adept at working autonomously while consistently achieving targets and meeting deadlines. Notably, I earned a promotion to the role of Supervisor in my previous position, where I gained invaluable experience handling diverse support scenarios, including PayPal Disputes, Klarna Disputes, and Amazon infringement cases. My attributes and work ethic align perfectly with the qualities of an exemplary employee. I possess unwavering discipline, a strong sense of integrity, boundless optimism, and a steadfast commitment to contributing to a company's success. I am an initiative-taker, a quick learner, and am equally effective and efficient whether working independently or as part of a collaborative team.
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    Technical Support
    Computer Hardware Installation
    Hardware Troubleshooting
    Computer Maintenance
    Order Tracking
    Order Processing
    Online Chat Support
    Phone Support
    Email Communication
  • $10 hourly
    Real estate agent or investor overwhelmed by leads, calls, and admin tasks? Need more time for what matters? I've got your back. 👜💰Cost-Effective & Tech-Savvy ⚡💻 High-Speed Internet & Equipment 📞📝Excellent Communication skills 🧐✔️Attention to Details 🧰🙋Resourceful & Proactive 👩‍💼🤝🏼Professionalism & Work Ethic 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐥𝐞 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐕𝐀 🔥 𝙅𝙖𝙘𝙠-𝙤𝙛-𝙖𝙡𝙡 𝙩𝙧𝙖𝙙𝙚𝙨, 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩'𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙢𝙤𝙨𝙩. • 𝘐 𝘵𝘢𝘤𝘬𝘭𝘦 𝘢 𝘳𝘢𝘯𝘨𝘦 𝘰𝘧 𝘵𝘢𝘴𝘬𝘴 𝘧𝘰𝘳 𝘤𝘭𝘪𝘦𝘯𝘵𝘴: 𝘊𝘙𝘔 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨, 𝘥𝘢𝘵𝘢 𝘦𝘯𝘵𝘳𝘺, 𝘮𝘢𝘳𝘬𝘦𝘵 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩, 𝘭𝘦𝘢𝘥 𝘧𝘰𝘭𝘭𝘰𝘸-𝘶𝘱, 𝘤𝘰𝘭𝘥 𝘤𝘢𝘭𝘭𝘪𝘯𝘨 𝘭𝘪𝘴𝘵 𝘶𝘱𝘭𝘰𝘢𝘥𝘴, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘮𝘦𝘥𝘪𝘢 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦, 𝘢𝘯𝘥 𝘤𝘰𝘯𝘵𝘦𝘯𝘵 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 – 𝘺𝘰𝘶 𝘯𝘢𝘮𝘦 𝘪𝘵. 𝙍𝙤𝙘𝙠𝙞𝙣𝙜 𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚 𝘾𝙍𝙈'𝙨 𝙖𝙣𝙙 𝙙𝙞𝙖𝙡𝙚𝙧 ✅Mojo-dialer ✅Compass CRM ✅ AVAYA ✅Ring Central ✅Podio ✅Salesforce CRM ✅XenCall ✅Hubspot CRM ✅ChaseData 🔥 𝙀𝙖𝙜𝙡𝙚 𝙀𝙮𝙚 I'm a detail-oriented detective with a strategy that can outsmart a chess grandmaster. Wrangling, organising, and prioritising leads in the dynamic real estate game is my forte. Off-market, absentee, probate, vacant, FSBO, expired, and more—I handle them all with SMS and email finesse. 🔥 𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜 𝙆𝙞𝙣𝙜 I navigate through tasks with ease, juggling responsibilities like a king. No challenge is too big, and no detail is too small. I keep things moving and make it all look effortless. 🔥 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙖𝙧 - tech to talk, deals to walk. I stay connected, leveraging the latest technologies for smooth transactions and enhanced productivity. I'm not just communicating; I'm orchestrating a symphony of efficiency. 🏀 When not working, I'm into hiking and cycling, and my love for music takes over. I sing and play stringed instruments like acoustic guitar, classical guitar, electric guitar, bass guitar, ukulele, and more. Sounds like you need me? 👇👇 2 quick steps 1️⃣ Send me an Upwork message 2️⃣ Let me know your best time for a Zoom call or meeting PS. You're about to make one of your best decisions in a while. 😉
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    Real Estate Virtual Assistance
    Virtual Assistance
    Communication Etiquette
    Technical Support
    Product Knowledge
    Customer Support
    Order Fulfillment
    Typing
    Lead Generation
    Data Mining
    Cold Calling
    Customer Service
    Telemarketing
    Telemarketing Scriptwriting
  • $6 hourly
    Hi! I have eight years of experience working in customer service relations, during which I handled many calls, chats, and emails. These days, I spend my days as a quality assurance inspector and chief trainer for a customer service group. I'm both self-motivated and able to work well with others. I'm excited to share what I've learned and help others advance in their careers. I can help you with the following: - Answering customer inquiries through phone, live chat, and email follow-up support - Customer retention service - Entering Data - Research - Create training materials, documents, and modules - Conducting training for newly hired employees - Providing upskilling training to current employees Proud achievements that I can share with you: - Customer Satisfaction Rate of 96% - Consistently hits monthly sales goals - Top 2 agents in May 2018 scored 106.23% - Top 1 agent in August 2018 scores 105.44% - Top Alpha Support in March 2019 scores 105.50% - Received an Awesome Award in August of 2019 given to the top 10 highest rate agents who passed all metrics for 6 consecutive months. - Consistently have my own team on Top 10 in all teams in the line of business for 7 consecutive months. - Constantly hits team monthly sales goals. Looking forward to chatting or having a call with you so I would know what I can do for you and for your business. 
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    Shopify
    Phone Communication
    Customer Support
    Communication Etiquette
    Shipping Labels
    Customer Service Training
    Shipping Plugin
    Product Knowledge
    Order Tracking
    Alternative Dispute Resolution
    Time Management
    Email Communication
    Data Entry
  • $10 hourly
    I have years of work experience in business process outsourcing. Tech support for an American telecommunications company, travel support for an Australian airline, and chat support for an American computer operating system company. I always give my best in everything that I do.
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    Administrative Support
    Data Entry
    Software Testing
    Quality Assurance
    Customer Service
    Microsoft Office
    Management Skills
    Customer Support
    Google Sheets
    Technical Support
    Online Chat Support
    Email Support
  • $10 hourly
    I last worked as a Senior Team Leader for a Tech Support team but with vast experience obtained over the years in customer support and got used to administrative tasks as a manager. In this platform, I'm more than willing to work as a support agent again. * I managed a group of Team Leaders in Technical Support for a consumer VPN product * As a support agent, I am highly dependable. I'm always productive and perform at a high level * I've supported Dell computers in the past and did hands-on IT support for the IT infrastructure of a resort * Aside from tech support, I have experience in HTML, Javascript, CSS, PHP * I'm diligent, resourceful in finding solutions/answers, and a fast learner *I work well with a team and can communicate and collaborate well
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    Computer Skills
    Customer Satisfaction
    Critical Thinking Skills
    Customer Support
    Customer Service
    Problem Solving
    Leadership Skills
    Google Workspace
    English
    Technical Support
    Zendesk
    Online Chat Support
    Email Support
  • $8 hourly
    Hi, I've been working as a Customer Service/Technical Support for more than 10 years now. Here are some of the CRM tools that I'm proficient with; - Microsoft Office - windows, iOS and android softwares navigation - Zendesk, Reamaze, Ring Central, Wordpress, Excel - Shopify, Magento - Trust Pilot I can guarantee that I'll be a good addition to your team.
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    Microsoft Office
    Customer Service
    Data Entry
    Customer Satisfaction
    Phone Communication
    Customer Support
    Technical Support
    Product Knowledge
    In-App Support
    Online Chat Support
    Email Support
    Order Tracking
  • $5 hourly
    🔥🔥🔥Free up your time. Delegate tasks to a 𝙋𝙍𝙀𝙈𝙄𝙐𝙈 virtual assistant and focus on what matters most. 🔎𝙇𝙞𝙛𝙚𝙨𝙩𝙮𝙡𝙚 𝙊𝙥𝙩𝙞𝙢𝙞𝙯𝙖𝙩𝙞𝙤𝙣—Elevate Your Life with Personal Assistance 📣𝙀𝙭𝙘𝙚𝙥𝙩𝙞𝙤𝙣𝙖𝙡 𝙨𝙪𝙥𝙥𝙤𝙧𝙩—your solution.⬇️⬇️⬇️ 📊𝙎𝙆𝙄𝙇𝙇𝙎 1️⃣𝙈𝙖𝙧𝙠𝙚𝙩 𝘼𝙬𝙖𝙧𝙚𝙣𝙚𝙨𝙨— Possesses a deep understanding of Forex, Gold, and Crypto markets, enabling precise analysis, trend prediction, and informed trading decisions. 2️⃣𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣— Clear and prompt communication to ensure smooth collaboration. 3️⃣𝘿𝙖𝙩𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩— Proficient in Excel for data organization and analysis. 4️⃣𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝙎𝙪𝙥𝙥𝙤𝙧𝙩— Efficiently handles tasks such as email management, scheduling, and coordination. 5️⃣𝘾𝙤𝙣𝙩𝙚𝙣𝙩 𝘾𝙧𝙚𝙖𝙩𝙞𝙤𝙣— Canva skills for creating visually appealing presentations and reports. 6️⃣𝙑𝙞𝙙𝙚𝙤 𝙀𝙙𝙞𝙩𝙞𝙣𝙜— Basic video editing for creating engaging content. 💼𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀 ✔Provided administrative support to clients, optimizing their daily operations. ✔Collaborated with a diverse range of professionals to streamline workflows. 🔐𝘾𝙊𝙉𝙁𝙄𝘿𝙀𝙉𝙏𝙄𝘼𝙇𝙄𝙏𝙔 🔇Committed to maintaining client confidentiality and ensuring data security. 💻𝙏𝙀𝘾𝙃𝙉𝙊𝙇𝙊𝙂𝙔 🚀Proficient in various virtual assistance tools and trading platforms. 🚀Comfortable using WordPress for basic website management. 📚𝘾𝙊𝙉𝙏𝙄𝙉𝙐𝙊𝙐𝙎 𝙇𝙀𝘼𝙍𝙉𝙄𝙉𝙂 🌍Enthusiastic about acquiring new skills and staying updated on industry trends. 🌟𝙈𝙄𝙎𝙎𝙄𝙊𝙉 👌 To assist clients in achieving their goals by providing reliable and versatile virtual support. 👍Doesn't this seem like exactly what you're looking for? ✅If you're truly committed to joining forces for a shared journey towards success, then the next step awaits you. 👉Send me a message on Upwork. 👉Click the green Schedule a Meeting button. 👉Choose one for 30 minutes and I'll confirm a timeslot. 𝙋𝙎. 𝙔𝙤𝙪'𝙧𝙚 𝙬𝙖𝙨𝙩𝙞𝙣𝙜 𝙥𝙧𝙚𝙘𝙞𝙤𝙪𝙨 𝙩𝙞𝙢𝙚 𝙗𝙮 𝙣𝙤𝙩 𝙙𝙚𝙡𝙚𝙜𝙖𝙩𝙞𝙣𝙜 𝙩𝙖𝙨𝙠𝙨 𝙄 𝙘𝙖𝙣 𝙚𝙖𝙨𝙞𝙡𝙮 𝙩𝙖𝙠𝙚 𝙘𝙖𝙧𝙚 𝙤𝙛 𝙛𝙤𝙧 𝙮𝙤𝙪.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Electronics
    Crypto Asset
    Forex Trading
    Trading Strategy
    Cryptocurrency
    Data Chart
    Data Entry
  • $15 hourly
    I'm a Team Manager with 7 years of experience, constantly driving performance and improvement, and development of consultants as seen in KPI's. I work hand in hand with the Quality Team, Service Delivery, as well as the Client, to continuously ensure to both meet and exceed key performance metrics. *Coaching and feedback, data analysis, team and people management, and creating effective action plans are some of the key tasks I perform *18 years of solid BPO experience in roles as Technical/Customer Support Specialist, Product Specialist, Quality Assurance Specialist, and Team Lead *Partnership is key, as well as constant communication to achieve success
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    Problem Solving
    Customer Service
    Time Management
    Technical Support
    Business Process Outsourcing IT Services
    People Management
    Leadership Skills
    Customer Satisfaction
    Quality Audit
    Coaching
    Management Skills
    Team Management
  • $10 hourly
    Hi, I am Vincent Valdez! I am a highly motivated, passionate, and organized freelancer. I am comfortable working independently or in collaboration with others. Fast learner, with exceptional attention to detail, I can work with minimal supervision and assure that all your data will remain confidential and will be handled with security and accuracy. I now work for myself as a Virtual Assistant, offering a variety of abilities to do the duties you don't have time to complete. I give you the freedom to concentrate on expanding your business with the knowledge that all administrative, project management, and other chores are being handled in the background. To guarantee that I deliver high-quality work with the least amount of demand on your time, I take the time to thoroughly understand your organization, your values, the big picture, and the systems and processes you have in place. I do graphic designs and presentation editing for your business and personal use. I used Canva as my main editing software. I can help you out with editing your: ●resume, ●business card, ●presentations, ●logo designs, ●organizational chart, ●sticker designs ●and so many more! I have also created hundreds of presentations, laboratory reports, task sheets, essays and letters in Microsoft Office. I can help you out in academic papers through the use of Microsoft Word and create data sheets in Microsoft Excel. I do conversion of files from any file format to pdf and vice versa. I can also do retyping documents if needed. I am accurate in typing and I can assure you 0% error in your papers. I always do my best to meet my clients' expectations and deadline.
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Contact List
    Data Extraction
    Google Sheets
    Microsoft Excel
    Data Entry
    Virtual Assistance
    Spreadsheet Software
    Circuit Design
    Arduino IDE
    Video Game Review
    Essay Writing
    Technical Support
    Presentation Design
    Canva
  • $15 hourly
    I have 3+ years of experience working in IT support roles, troubleshooting hardware and software issues. My experience also includes developing and maintaining websites using WordPress, HTML/CSS, and other web technologies. I have a knack for finding creative solutions to technical problems and enjoy working with a team to get the job done. I possess excellent problem-solving skills that enable me to troubleshoot complex issues quickly and accurately. In addition, I have strong communication skills which allow me to explain technical concepts in a clear and concise manner. My Services: ✔️ Build and Develop WordPress Websites ✔️ Install and Setup WordPress Plugins ✔️ Troubleshoot and Maintain WordPress Websites ✔️ Create Responsive Designs (Landing Pages, Websites, Product Sites) ✔️ Troubleshoot errors on Windows Desktop and Laptop ✔️ Offer Windows 7/8/10 IT Support ✔️ Optimize Laptop/Desktop (Speedup) ✔️ NAS Setup & Troubleshooting (Synology, TrueNAS, OMV and DietPi) ✔️ Home Automation Setup & Troubleshooting (Home Assistant) ✔️ Provide Printer Troubleshooting/Maintenance ✔️ Offer Network Troubleshooting/Maintenance ✔️ Set up VPN ✔️ Provide Email Setup/Troubleshooting ✔️ Manage DNS ✔️ Proficient in Microsoft Office/Office365 ✔️ Handle support requests from clients via telephone and chat system I believe my qualifications make me an ideal candidate. I would welcome the opportunity to discuss how my skills and services can benefit your organization further in a personal interview. Please feel free to contact me at any time, as I am always available and eager to help. I look forward to hearing from you.
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    Web Development
    Technical Support
    English
    PHP
    Desktop & Laptop Support
    WordPress
    Arduino
    MySQL
    HTML
    Remote Connection Support
    Microsoft Windows
  • $10 hourly
    Hello, my name is Michael John and I am a seasoned BSIT graduate with expertise in web development and design. I have extensive knowledge of HTML, PHP, CSS, JavaScript, WordPress, Wix, and other CMS platforms, allowing me to create functional and aesthetically pleasing websites. In addition to my web development skills, I am proficient in graphic design tools such as Photoshop, Illustrator, InDesign, and Figma. This allows me to create visually stunning designs for various media, including websites, social media, and print materials. Throughout my career, I have had the pleasure of working with clients from various industries, providing solutions that fit their unique needs. I pride myself on my attention to detail, efficient workflow, and open communication with clients to ensure their satisfaction. Thank you for taking the time to read my profile, and I look forward to working with you!
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    Wix SEO Wiz
    CSS
    End User Technical Support
    Front-End Development
    Technical Support
    WordPress
    HTML5
    Writing
    JavaScript
    Wix
    Adobe Illustrator
    Figma
    Adobe InDesign
    Adobe Photoshop
  • $10 hourly
    I'm a Customer Service Agent slash Tech Support Specialist with over 10 years of experience. I have consistently delivered high customer satisfaction survey scores by effectively addressing the emotional needs of customers, demonstrating empathy, and ensuring that they feel heard. With excellent verbal and written English and high motivation to learn new tasks efficiently, I am open to learning about new products and services, to provide top-notch customer service. My Skills: - Exceptional Customer Relationship, management, problem-solving skills, and deadline-driven - Technical Support Skills (hardware and software troubleshooting, RMA dispatch, Online Remote Connection Support) - Phone, Email, and Online Chat Support - Social Media Support - Video Editing - Cryptocurrency and Blockchain Knowledge CRM/Tools Familiarity: Freshdesk Zoho Assist Remote Access Slack ChatGPT Google Workspace Zendesk Shipstation Basecamp LiveAgent AirCall Canva
    vsuc_fltilesrefresh_TrophyIcon Troubleshooting
    Hardware Troubleshooting
    Software Maintenance
    Microsoft Excel
    Customer Support
    Customer Service
    Data Entry
    Customer Satisfaction
    Technical Support
    Online Chat Support
    Phone Support
    Email Support
    Order Tracking
    English
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