Hire the best Troubleshooting Freelancers in the Philippines
Check out Troubleshooting Freelancers in the Philippines with the skills you need for your next job.
- $35 hourly
- 5.0/5
- (12 jobs)
Are you searching for a 𝒕𝒆𝒄𝒉-𝒔𝒂𝒗𝒗𝒚, 𝒅𝒆𝒕𝒂𝒊𝒍-𝒐𝒓𝒊𝒆𝒏𝒕𝒆𝒅 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑬𝒗𝒆𝒏𝒕 𝑷𝒓𝒐𝒅𝒖𝒄𝒆𝒓 who can transform your virtual events into seamless and unforgettable experiences? Look no further! With a deep understanding of 𝒁𝒐𝒐𝒎, 𝑺𝒕𝒓𝒆𝒂𝒎 𝒀𝒂𝒓𝒅, 𝑴𝒊𝒄𝒓𝒐𝒔𝒐𝒇𝒕 𝑻𝒆𝒂𝒎𝒔, and more, I bring creativity, technical expertise, and real-time problem-solving to ensure your event's success. 📌 𝑾𝒉𝒚 𝑾𝒐𝒓𝒌 𝒘𝒊𝒕𝒉 𝑴𝒆? ✅ 𝑺𝒆𝒂𝒔𝒐𝒏𝒆𝒅 𝑬𝒗𝒆𝒏𝒕 𝑺𝒑𝒆𝒄𝒊𝒂𝒍𝒊𝒔𝒕: Years of experience delivering top-quality virtual events. ✅ 𝑽𝒂𝒍𝒖𝒆-𝑫𝒓𝒊𝒗𝒆𝒏 𝑺𝒆𝒓𝒗𝒊𝒄𝒆𝒔: Affordable solutions without compromising excellence. ✅ 𝑭𝒖𝒍𝒍𝒚 𝑬𝒒𝒖𝒊𝒑𝒑𝒆𝒅: Professional setup with high-speed internet, top-tier equipment, and around-the-clock availability. 🌟 How I Can Help 🌟 🚀 𝑬𝒏𝒈𝒂𝒈𝒊𝒏𝒈 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑬𝒗𝒆𝒏𝒕𝒔: Smoothly presenting multimedia like 𝑷𝒐𝒘𝒆𝒓𝑷𝒐𝒊𝒏𝒕 𝒔𝒍𝒊𝒅𝒆𝒔, 𝒗𝒊𝒅𝒆𝒐𝒔, and more. 🚀 𝑨𝒅𝒗𝒂𝒏𝒄𝒆𝒅 𝒁𝒐𝒐𝒎 𝑭𝒆𝒂𝒕𝒖𝒓𝒆𝒔: 𝑴𝒂𝒏𝒂𝒈𝒊𝒏𝒈 𝒃𝒓𝒆𝒂𝒌𝒐𝒖𝒕 𝒓𝒐𝒐𝒎𝒔, 𝒘𝒂𝒊𝒕𝒊𝒏𝒈 𝒓𝒐𝒐𝒎𝒔, 𝒑𝒐𝒍𝒍𝒔, 𝒂𝒏𝒅 𝒍𝒊𝒗𝒆𝒔𝒕𝒓𝒆𝒂𝒎𝒔. 🚀 𝑳𝒊𝒗𝒆𝒔𝒕𝒓𝒆𝒂𝒎 𝑷𝒓𝒐𝒇𝒊𝒄𝒊𝒆𝒏𝒄𝒚: 𝑬𝒙𝒆𝒄𝒖𝒕𝒊𝒏𝒈 𝒉𝒊𝒈𝒉-𝒒𝒖𝒂𝒍𝒊𝒕𝒚 𝒃𝒓𝒐𝒂𝒅𝒄𝒂𝒔𝒕𝒔 𝒘𝒊𝒕𝒉 𝑺𝒕𝒓𝒆𝒂𝒎 𝒀𝒂𝒓𝒅 𝒂𝒏𝒅 𝑶𝑩𝑺. 🚀 𝑶𝒏-𝒕𝒉𝒆-𝑺𝒑𝒐𝒕 𝑻𝒆𝒄𝒉 𝑺𝒖𝒑𝒑𝒐𝒓𝒕: 𝑻𝒓𝒐𝒖𝒃𝒍𝒆𝒔𝒉𝒐𝒐𝒕𝒊𝒏𝒈 𝒂𝒏𝒅 𝒓𝒆𝒔𝒐𝒍𝒗𝒊𝒏𝒈 𝒊𝒔𝒔𝒖𝒆𝒔 𝒅𝒖𝒓𝒊𝒏𝒈 𝒍𝒊𝒗𝒆 𝒆𝒗𝒆𝒏𝒕𝒔. 🚀 𝑬𝒙𝒑𝒆𝒓𝒕 𝑬𝒗𝒆𝒏𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: From 𝒘𝒆𝒃𝒊𝒏𝒂𝒓𝒔 𝒕𝒐 𝒍𝒊𝒗𝒆-𝒔𝒕𝒓𝒆𝒂𝒎𝒆𝒅 𝒄𝒐𝒏𝒇𝒆𝒓𝒆𝒏𝒄𝒆𝒔, 𝒂𝒏𝒅 𝒄𝒐𝒂𝒄𝒉𝒊𝒏𝒈 𝒔𝒆𝒔𝒔𝒊𝒐𝒏𝒔 I ensure everything runs smoothly. 📋 Tech Skills & Tools Platforms: 𝒁𝒐𝒐𝒎, 𝑺𝒕𝒓𝒆𝒂𝒎 𝒀𝒂𝒓𝒅, 𝑴𝒊𝒄𝒓𝒐𝒔𝒐𝒇𝒕 𝑻𝒆𝒂𝒎𝒔, 𝑮𝒐𝒐𝒈𝒍𝒆 𝑴𝒆𝒆𝒕, 𝑳𝒊𝒏𝒌𝒆𝒅𝑰𝒏 𝑳𝒊𝒗𝒆 Production Tools: 𝑶𝑩𝑺 𝑺𝒕𝒖𝒅𝒊𝒐, 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑫𝑱, 𝑪𝒂𝒏𝒗𝒂 Event Management: 𝑬𝒗𝒆𝒏𝒕𝒃𝒓𝒊𝒕𝒆, 𝑪𝒂𝒍𝒆𝒏𝒅𝒍𝒚, 𝑮𝒐𝒐𝒈𝒍𝒆 𝑪𝒂𝒍𝒆𝒏𝒅𝒂𝒓 Communication: 𝑺𝒍𝒂𝒄𝒌, 𝑾𝒉𝒂𝒕𝒔𝑨𝒑𝒑, 𝑻𝒆𝒍𝒆𝒈𝒓𝒂𝒎, 𝑮𝒐𝒐𝒈𝒍𝒆 𝑽𝒐𝒊𝒄𝒆 💡 Bonus Expertise 🎯 𝑫𝒂𝒕𝒂 𝑨𝒏𝒂𝒍𝒚𝒕𝒊𝒄𝒔: Analyzing event performance metrics for continuous improvement. 🎯 𝑰𝒏𝒏𝒐𝒗𝒂𝒕𝒊𝒗𝒆 𝑷𝒓𝒐𝒃𝒍𝒆𝒎-𝑺𝒐𝒍𝒗𝒊𝒏𝒈: Tackling challenges with efficiency and empathy. 🎯 𝑪𝒓𝒆𝒂𝒕𝒊𝒗𝒆 𝑰𝒏𝒑𝒖𝒕: Adding unique touches to make events stand out. 👋 Let’s Create Something Memorable! 1️⃣ 𝑴𝒆𝒔𝒔𝒂𝒈𝒆 𝒎𝒆 𝒘𝒊𝒕𝒉 𝒚𝒐𝒖𝒓 𝒆𝒗𝒆𝒏𝒕 𝒈𝒐𝒂𝒍𝒔. 2️⃣ 𝑩𝒐𝒐𝒌 𝒂 𝒇𝒓𝒆𝒆 𝒄𝒐𝒏𝒔𝒖𝒍𝒕𝒂𝒕𝒊𝒐𝒏 𝒕𝒐 𝒅𝒊𝒔𝒄𝒖𝒔𝒔 𝒚𝒐𝒖𝒓 𝒏𝒆𝒆𝒅𝒔. 3️⃣ 𝑹𝒆𝒍𝒂𝒙 𝒘𝒉𝒊𝒍𝒆 𝑰 𝒃𝒓𝒊𝒏𝒈 𝒚𝒐𝒖𝒓 𝒗𝒊𝒔𝒊𝒐𝒏 𝒕𝒐 𝒍𝒊𝒇𝒆! I’m passionate about delivering memorable virtual experiences that leave a lasting impact. Let’s work together to make your next event truly extraordinary! 🎉Troubleshooting
Screenshot & Screen Recording SoftwareWebinarLive Stream CustomizationMicrosoft TeamsWebinar JamLive Streaming SetupPowerPoint PresentationHosting Zoom CallsCommunicationsZoom Video ConferencingTech & ITVideo ProductionVirtual AssistanceWordPress - $10 hourly
- 4.9/5
- (6 jobs)
More than 5+ years of professional experience in Managed Services Providers from the US, UK, and Australia. I have worked both client-facing as a Help Desk, and back end as a NOC Analyst. I am very familiar with all the software and tools that are used regularly in remote troubleshooting and I am confident that I can deliver all the outcomes that you are looking for in IT Support, I have outlined my skill set below. I am a Microsoft Certified professional who specializes in the following: - Microsoft Office 365 Administration (Exchange Online, SharePoint, OneDrive, Teams, and Skype for business) - Knowledge on the following OS: Windows 7/8/10 and Mac OS | Windows Servers - Microsoft Cloud Services / Microsoft Security - Server Management (Active Directory, Exchange Server) - Troubleshooting IT Related issues like, Windows updates, Exchange, Virus and Malware Removal, Remote Desktop Services and Printers and Scanners configurations. - Familiar with the Remote Monitoring tools like Connectwise, Kaseya, Autotask, Connectwise Command,Kaseya and Solarwinds - Other support and storage tools like Salesforce, IT Glue, ScreenConnect, Ring central, Solarwinds, Teamviewer, Anydesk, LogMeIn,OneDrive and Dropbox.Troubleshooting
Technical SupportDesktop SupportProduct KnowledgeMicrosoft OfficeEnd User Technical SupportTicketing SystemCustomer SatisfactionCustomer ServiceCloud ManagementProject ManagementAdministrative SupportOnline Chat SupportHelpdesk - $8 hourly
- 5.0/5
- (10 jobs)
What if I told you I could keep your customers happy while you focus on what matters most—growing your business? With my expertise handling their needs, you’ll see increased satisfaction, stronger loyalty, and scalable results in no time. 💰Cost-effective: Can handle multiple inquiries simultaneously. 🕓24/7 SaaS Live Chat Customer Service Coverage! 🌎Can cater to different time zones which can help to expand the customer base 💪Offer seamless support throughout the conversation until the issue is resolved 📝Improve efficiency and productivity by developing new plans and procedures 🔁Contribute to the creation of a process map ✅Tackle 50+ tickets daily with lightning speed ✅Turn angry customers into loyal fans ✅Boost your CSAT scores through the roof 💡 Training and Certifications: 🏷Customer Service Foundations - Issued by LinkedIn 🏷Customer Service: Problem - Solving and troubleshooting - Issued by LinkedIn 🏷Freshdesk Product Expert Certification Training - Issued by FreshDesk 🏷Gorgias Basic Agent Certification Training - Issued by Gorgias 🛠️Tools I use: ✅Freshdesk ✅Freshworks ✅Slack ✅Chargebee ✅Stripe ✅Gorgias ✅Zendesk ✅Wix ✅Ascend ✅Mailchimp ✅Klaviyo ✅Chatgpt ✅Highly adaptable to any CRM tools 🛂Customer Support (Phone, Email, Chat, Forum Moderator) 💻Technical Support (SaaS) 👨🏼⚕️ Virtual Assistant 📈Team Management Ready to take your customer service to the next level? Contact me today and let's collaborate to create exceptional experiences that leave a lasting impression on your customers, driving loyalty and growth for your business. 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know... 📞 What time works best for you for a discovery call *wink*Troubleshooting
Incident ManagementProduct KnowledgeFreshdeskTechnical SupportSaaSCRM SoftwareCommunication EtiquetteOnline Chat SupportCustomer SupportCustomer SatisfactionTicketing SystemEmail SupportCustomer ServiceTech & IT - $15 hourly
- 5.0/5
- (2 jobs)
Hi! I'm Argerie. I am a Customer Service Specialist and Admin support for the past seven years. I am dedicated, hard-working, passionate, a team player, and a fast learner. If you want quality assistance with your business, I will be more than happy to provide it to you. Hard Skills: -✅CSR -✅Chat Support -✅Email Support -✅TECHNICAL SUPPORT -✅Can do inbound and outbound call -✅Data Entry -✅Data Management -✅Lead Generation -✅Photo Editing -✅Online Research -✅ Virus Removal -✅ Troubleshooting for software -✅I have an ultra-fast internet speed with 90mpbs, a backup laptop, and internet, so productivity is always on the go despite issues. Applications and Tools, websites I use: ⭐⭐⭐⭐⭐Google Sheets ⭐⭐⭐⭐⭐Google Docs ⭐⭐⭐⭐Microsoft Excel ⭐⭐⭐⭐Microsoft Word CRM, Team Viewer, VoIP/ Softphone, AVAYA Adobe Photoshop Lightroom, CANVA, Paint Facebook, Instagram, Twitter, Pinterest, Linkedin Amazon, Ebay, AlibabaTroubleshooting
InvoicingCustomer ServiceTech & ITGoogle Apps ScriptGoogleCustomer RetentionAntivirus & Security SoftwareTechnical SupportSymantec Norton AntiVirusData EntryGoogle DocsMicrosoft ExcelMicrosoft Word - $8 hourly
- 4.8/5
- (4 jobs)
Making Sure that Technology Works the Way It Should! 🔥Helping Business Owners Overcome Tech Challenges with Ease What I am and What I have: 💰💸 C𝓸𝓼𝓽-E𝓯𝓯𝓮𝓬𝓽𝓲𝓿𝓮 𝓪𝓷𝓭 T𝓮𝓬𝓱 S𝓪𝓿𝓿𝔂 ⚡💻𝓗𝓲𝓰𝓱-𝓼𝓹𝓮𝓮𝓭 𝓘𝓷𝓽𝓮𝓻𝓷𝓮𝓽 𝓪𝓷𝓭 𝓔𝓺𝓾𝓲𝓹𝓶𝓮𝓷𝓽 🔥Proactive 🔥Loves helping businesses grow and thrive ⭐⭐⭐⭐⭐⭐𝗠𝘆 𝗰𝗼𝗺𝗺𝗶𝘁𝗺𝗲𝗻𝘁 𝗶𝘀 𝘁𝗼 𝗹𝗲𝘃𝗲𝗿𝗮𝗴𝗲 𝗺𝘆 𝗲𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝘁𝗼 𝗰𝗼𝗻𝘁𝗿𝗶𝗯𝘂𝘁𝗲 𝘁𝗼 𝘆𝗼𝘂𝗿 𝘁𝗲𝗮𝗺'𝘀 𝘀𝘂𝗰𝗰𝗲𝘀𝘀, 𝗮𝘀𝘀𝗶𝘀𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗶𝗻 𝗿𝗲𝗮𝗰𝗵𝗶𝗻𝗴 𝗻𝗲𝘄 𝗵𝗲𝗶𝗴𝗵𝘁𝘀. 𝗪𝗶𝗻𝗸 𝗪𝗶𝗻𝗸! 𝙊𝙩𝙝𝙚𝙧 T𝙝𝙞𝙣𝙜𝙨 W𝙝𝙮 𝙢𝙮 C𝙡𝙞𝙚𝙣𝙩𝙨 B𝙤𝙤𝙠 M𝙚 👇 🔥𝘈𝘥𝘮𝘪𝘯𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘷𝘦 𝘚𝘶𝘱𝘱𝘰𝘳𝘵: 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘵 𝘪𝘯 𝘮𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘦𝘮𝘢𝘪𝘭𝘴, 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵𝘴, 𝘢𝘯𝘥 𝘤𝘰𝘰𝘳𝘥𝘪𝘯𝘢𝘵𝘪𝘯𝘨 𝘮𝘦𝘦𝘵𝘪𝘯𝘨𝘴. 🔥𝘋𝘢𝘵𝘢 𝘌𝘯𝘵𝘳𝘺 𝘢𝘯𝘥 𝘖𝘳𝘨𝘢𝘯𝘪𝘻𝘢𝘵𝘪𝘰𝘯: 𝘚𝘬𝘪𝘭𝘭𝘦𝘥 𝘪𝘯 𝘦𝘯𝘵𝘦𝘳𝘪𝘯𝘨 𝘢𝘯𝘥 𝘰𝘳𝘨𝘢𝘯𝘪𝘻𝘪𝘯𝘨 𝘥𝘢𝘵𝘢 𝘪𝘯 𝘴𝘱𝘳𝘦𝘢𝘥𝘴𝘩𝘦𝘦𝘵𝘴 𝘢𝘯𝘥 𝘥𝘢𝘵𝘢𝘣𝘢𝘴𝘦𝘴. 🔥𝘙𝘦𝘴𝘦𝘢𝘳𝘤𝘩: 𝘊𝘢𝘱𝘢𝘣𝘭𝘦 𝘰𝘧 𝘤𝘰𝘯𝘥𝘶𝘤𝘵𝘪𝘯𝘨 𝘵𝘩𝘰𝘳𝘰𝘶𝘨𝘩 𝘰𝘯𝘭𝘪𝘯𝘦 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩 𝘰𝘯 𝘷𝘢𝘳𝘪𝘰𝘶𝘴 𝘵𝘰𝘱𝘪𝘤𝘴. 🔥𝘊𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯: 𝘚𝘵𝘳𝘰𝘯𝘨 𝘸𝘳𝘪𝘵𝘵𝘦𝘯 𝘢𝘯𝘥 𝘷𝘦𝘳𝘣𝘢𝘭 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘴𝘬𝘪𝘭𝘭𝘴, 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘤𝘭𝘦𝘢𝘳 𝘢𝘯𝘥 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦 𝘤𝘰𝘳𝘳𝘦𝘴𝘱𝘰𝘯𝘥𝘦𝘯𝘤𝘦. 🔥𝘛𝘢𝘴𝘬 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵: 𝘌𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘪𝘯 𝘱𝘳𝘪𝘰𝘳𝘪𝘵𝘪𝘻𝘪𝘯𝘨 𝘵𝘢𝘴𝘬𝘴 𝘢𝘯𝘥 𝘮𝘦𝘦𝘵𝘪𝘯𝘨 𝘥𝘦𝘢𝘥𝘭𝘪𝘯𝘦𝘴. 🔥𝘛𝘦𝘤𝘩𝘯𝘪𝘤𝘢𝘭 𝘗𝘳𝘰𝘧𝘪𝘤𝘪𝘦𝘯𝘤𝘺: 𝘍𝘢𝘮𝘪𝘭𝘪𝘢𝘳 𝘸𝘪𝘵𝘩 𝘢 𝘷𝘢𝘳𝘪𝘦𝘵𝘺 𝘰𝘧 𝘴𝘰𝘧𝘵𝘸𝘢𝘳𝘦 𝘢𝘯𝘥 𝘵𝘰𝘰𝘭𝘴 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘖𝘧𝘧𝘪𝘤𝘦, 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘶𝘪𝘵𝘦, 𝘛𝘳𝘦𝘭𝘭𝘰, 𝘈𝘴𝘢𝘯𝘢, 𝘢𝘯𝘥 𝘮𝘰𝘳𝘦. 🔥Virtual Assistance ✅ Email & Software Setup – Gmail, Outlook, business emails, and productivity tools. ✅ Wi-Fi & Network Troubleshooting – Improve your connection and fix connectivity issues. ✅ Tech Support for Non-Techies – Patient, easy-to-follow guidance for those who feel lost with tech. 🔹 Why Work With Me? ✔️ Tech Made Simple: I explain things in a way that’s easy to understand—no tech jargon. 📩 Let’s make tech easy for you! Message me to discuss how I can help simplify your business tech needs. Wink!Troubleshooting
SlackClickUpTech & ITEmail SupportPhone SupportCommunication EtiquetteDesktop & Laptop SupportAccuracy VerificationFile ManagementData EntryList BuildingEmail CommunicationFile MaintenanceGoogle Sheets - $12 hourly
- 5.0/5
- (19 jobs)
“I can keep your books updated and organized to make your profit, cashflows, and financial position visible.” I am a Quickbooks ProAdvisor with experience as a bookkeeper using Quickbooks Online and FreshBooks. I also have three years of experience as an accounting clerk and administrative assistant, coupled with expertise in using Microsoft Office Tools and Google Products. Services offered that includes but are not limited to: • Record all transactions (bills, invoices, withdrawals, deposits) • Bank and Credit Card Reconciliation • Data Migration – batch delete or batch export and import of multiple transactions from one accounting system to QuickBooks Online using third party app Saasant • Setting up Quickbooks Online • Troubleshoot or tune-up of Accounts Payable/s • Troubleshoot or tune-up of Accounts Receivable/s • Audit of transactions and balances • Inventory tracking and management • Generate Reports I could also handle all kinds of administrative and data entry works, research, and data collection. I am confident that with my work experience, the skill set I have developed over the years will surely help your company grow. Just shoot me a message, and let’s discuss the tasks that you want me to do.Troubleshooting
FreshBooksFinancial ReportingXeroBookkeepingWave AccountingData MigrationMicrosoft ExcelAccounts ReceivableIntuit QuickBooksBank Reconciliation - $10 hourly
- 5.0/5
- (6 jobs)
I am excited to introduce myself as someone with 4 years of dedicated e-commerce customer service experience, specializing in Gorgias and Shopify platforms. Additionally, I have spent 2 years as an onboarding specialist, ensuring smooth transitions for new team members while managing backend processes for both old and new employees. Beyond my professional achievements, I am deeply passionate about fostering positive experiences for both customers and colleagues alike. I believe in the power of personalized interactions and efficient processes to drive meaningful outcomes. If you're looking for someone to work for you long-term that has the drive to do well in helping your business grow, do not hesitate to click the Hire Me button.Troubleshooting
GorgiasData EntryShopify PlusManagement SkillsTicketing SystemTechnical SupportAdministrative SupportProduct SupportCustomer SupportOnline Chat SupportEmail SupportZendesk - $8 hourly
- 5.0/5
- (12 jobs)
Dedicated and customer-oriented Technical Support Representative with more than 10 years of experience providing exceptional customer service and troubleshooting solutions for clients. Skilled in diagnosing technical issues, offering solutions, and ensuring a seamless customer experience. SKILLS: Technical Support: Providing troubleshooting, diagnosing software issues and bug escalations. Customer Service: Handling customer inquiries, providing timely resolutions, empathy-driven support. Problem-Solving: Analyzing technical issues, offering creative solutions, managing escalations. Software & Tools: Microsoft Office Suite, Google Workspace, CRM, etc. Operating Systems: Windows (all versions) Networking: Basic knowledge of LAN, routers, IP configurations. Remote Assistance: Use of remote desktop tools (TeamViewer, AnyDesk). Ticketing Systems: Zendesk, ServiceNow, Communication: Strong written and verbal communication, active listening, customer rapport-building. Product Knowledge: Ability to learn and relay detailed product information to customers.Troubleshooting
Facebook Ads ManagerBug ReportsComputer SkillsSlackMicrosoft OfficeCustomer ServiceTelemarketingHelpdeskTechnical SupportPhone SupportZendeskEmail SupportOnline Chat Support - $10 hourly
- 5.0/5
- (10 jobs)
I'm a customer service expert with proven chat, email, and voice experience (Jira, Zendesk, Intercom, Estore, Shopify Inbox, Meta Business Suite, Outlook, ADAP, Siebel, Teams Tickets, Stocky, Trello, Notion) for telco, stock market research, healthcare, and IT companies. I have acquired administrative support skills while working for the CEO of an Australian ecommerce brand, served as a freelance project manager for a financial analytics company, and gained experience in data annotation (including voice, text, video, and image) for various AI/machine learning companies such as Adobe Systems, Telus, Appen, E2F, Microsoft, and UHRS. WHY ME❓ ✅ 10+ years of customer service and work experience. I'll be an asset and investment. 💲 ✅ I have solid knowledge of excellent customer service and I know the workaround for every possible customer service scenario. Applied knowledge is power. ⚡️ ✅ I don't cheat to get ahead of others. I have integrity and ownership. 🙏 ✅ I have project management and administrative assistance experience. A jack of all trades. 🏆 ✅ With data annotation, proof reading, search query evaluator, transcription, and company/product research experience. I'll give you straight facts. 💯 I'm also a former English teacher, poet, school paper contributor, gamer, and a high end gaming PC enthusiast. I setup gaming PCs for free out of passion and love for my family and friends. I am the go to guy in buying gadgets and PC related stuff. Looking forward to helping you!Troubleshooting
Data AnnotationData LabelingGamingData EntryProject ManagementAdministrative SupportCustomer ServiceEmail SupportOnline Chat SupportTechnical SupportCustomer SupportEmail CommunicationPC Game - $7 hourly
- 4.6/5
- (2 jobs)
Hello and welcome to my profile! I'm Claire Jimena, with 7 years of experience in Technical/Customer Service, 5 years of experience in Administrative Assistant/Product Support/Product Listing, 2 years of experience in Dispatch, and 2 years of experience in Appointment Setting/Schedule Confirmation, I've honed my skills to deliver exceptional results for my clients. My approach to every project is rooted in a commitment to excellence, clear communication, and a relentless pursuit of client satisfaction. I thrive on challenges and am driven by the opportunity to make a meaningful impact through my work. As you explore my profile, I invite you to discover the unique blend of skills, creativity, and dedication that I bring to the table. I'm here to collaborate with you and bring your vision to life.Troubleshooting
Cold CallingAppointment SchedulingAppointment SettingCall SchedulingCustomer ServiceProduct SupportPhone CommunicationBPO Call CenterAdministrative SupportDispatch & Tracking Solutions LETSTechnical SupportChat & Messaging SoftwareContent ModerationProduct Listings - $9 hourly
- 5.0/5
- (21 jobs)
Expert QA-Tester | A+ Data Entry Specialist | IT Specialist ✅ Full-time Freelancer ✅ Fast Turn around time ✅ Fan of keyboard shortcuts ✅ Clients deadline is first priority ✅ Working in an Office environment 🕓 24/7 available on Upwork 🕓 Available for long-term jobs 🕓 Available for 10 hrs/day and 5 days/week 👋 Hello! I'm Zoro, a skilled professional combining expertise as a Virtual Assistant and QA Engineer. With 6 years of experience in administrative support, quality assurance, and tech support, I bring a high level of efficiency and excellence to every project. What I Offer: ✅ QA Testing ✅ UAT Testing ✅ Implementation Support ✅ Lead Generation ✅ Product Listing ✅ Tech Support ✅ Data Entry ✅ Email Management ✅ Social Media Management & Marketing ✅ Facebook Ads ✅ Travel Research & Arrangements ✅ Online Research ✅ Data Presentation ✅ Website Management ✅ Shopify & E-commerce Management ✅ CRM Management ✅ Customer Service ✅ Project Management ✅ Personal Administrative Tasks Why Choose Me? 🌟 Client-Centric Approach: My focus is on delivering VALUE and building TRUST, as reflected in my clients' reviews and feedback. 🌟 Over-Delivering: I consistently exceed expectations, leaving clients impressed with the results. 🌟 Responsiveness: I maintain open lines of communication for smooth and effective collaboration. 🌟 Resilience: Clients commend my ability to tackle challenges and find effective SOLUTIONS. 🌟 Kindness: I approach each interaction with empathy, understanding, and a commitment to enhancing my clients' experiences. Let’s take your projects to the next level together!Troubleshooting
System TestingQA TestingSocial Media WebsiteAdministrative SupportCustomer SupportTechnical AnalysisBug ReportsData AnalysisFile ManagementSoftware QACopy & PasteMicrosoft WordGoogle DocsData Entry - $6 hourly
- 4.8/5
- (5 jobs)
Responsible customer service, passionate about delivering outstanding quality and service. Offering 5 years of experience in industry with a history of recognition for performance. I am also confident in Cold Caller's ability to increase monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems, and facilitating sales techniques.Troubleshooting
Customer ServiceCustomer Support PluginInformation TechnologyVideo EditingCold CallingTechnical SupportCustomer Relationship ManagementReal Estate - $12 hourly
- 5.0/5
- (4 jobs)
Hi, thank you for taking the time to visit my profile! I'm open to any part-time or full-time job. Below, in the portfolio section, is a link to my CV that you may check for reference. Looking forward to working with you!Troubleshooting
Microsoft ExcelCold CallingProduct ListingsInventory ManagementReal-Time StrategyData EntryTechnical SupportAdministrative SupportCustomer ServiceRetail & Consumer GoodsOrder TrackingEmail SupportOnline Chat SupportPhone Support - $10 hourly
- 4.9/5
- (23 jobs)
I am a Business Management graduate and was selected as the "Most Outstanding Student" and "Manager Trainer" in our area, training and evaluating aspiring managers and staffs. This proves that I posses the quality of being hardworking, diligent and quick learner. I am all around Virtual Assistant. I am fully proficient in basic computer application. I work with integrity and honesty, I have a strong work ethics. I am dependable, trustworthy, responsible and hardworking. My client's satisfaction is my top priority by providing high quality service on every project on time and to meet or exceed their expectations. I am available for both short and long term projects. Specialization: Amazon FBA Product Research Shopify Manager / Listing Products Airbnb Host and co-host VRBO Host and co-host Booking.com Host and co-host Peerspace Host and co-host Basic Accounting Human Resource Administrative Support - Payroll Specialist Supply Chain Specialist / Logistics Marketing Assistant Fraud/Chargeback/Dispute Specialist Restaurant Management Data Collection / Data Entry Search Engine Optimization (SEO) Web Research Basic photo editing (Graphic Design) Excellent typing skills (50-60) with 100% accuracy Tools/Softwares: Google Spreadsheet Microsoft Office (Word, Excel, PP, Outlook) Google Drive Shopify Sanity Dropbox Slack Asana Discord Guesty for Hosts Freshdesk Support desk Intuit Quickbooks PayPal, Klarna, Ingenico (Worldline), GoInterpay, Afterpay, Mercadopago Keepa Helium10 BuyBotPro Coupert Honey DSM Tool FBA Seller Central ZIK Analytics Adobe Photoshop CanvaTroubleshooting
Adobe PhotoshopEcommerceAdministrative SupportAmazon WebstoreMarket ResearchOnline Market ResearchMicrosoft ExcelData EntryGoogle DocsAccuracy Verification - $12 hourly
- 4.7/5
- (4 jobs)
I wear many hats, and they all fit like a charm! 🤠 ✨ Greetings! I'm a top rated, highly adaptable Customer Service Representative with a diverse background in delivering exceptional customer experiences. With 5 years of solid experience and a proven track record, I've mastered the art of ensuring customer satisfaction. My dedication has equiped me with a deep understanding of diverse customer needs. Having led teams as a Customer Service Manager, I ensure flawless customer interactions. Additionally, my expertise in E-commerce, Virtual Assistance, Social Media Management and Facebook Ads guarantees top-notch service delivery across various platforms. Proficient in tools like Gorgias, Freshdesk, Zendesk, Shopify, Woocommerce, ShipStation, Order Desk, Hubdoc, Keeper, Quickbooks, Calendly and many more, I'm poised to contribute to your team's success. If you think I'm a good fit, I would love to discuss further! 🤩🎉Troubleshooting
Phone CommunicationCustomer SupportData EntryOnline Chat SupportEnglishExecutive SupportAdministrative SupportEmail CommunicationVirtual AssistanceSocial Media ContentEmail SupportGraphic DesignCustomer ServiceTechnical SupportCustomer Satisfaction - $10 hourly
- 5.0/5
- (8 jobs)
Facebook profile account issues? I'm here to help. 🧙♂️ Tech Wizard ⭐⭐⭐⭐⭐ Proven Results 👇 𝙃𝙚𝙧𝙚'𝙨 𝙬𝙝𝙖𝙩 𝙄 𝙘𝙖𝙣 𝙙𝙤 𝙛𝙤𝙧 𝙮𝙤𝙪: ✨ Account Recovery ✨ Resolving two-factor authentication code issues (2FA) ✨ Regaining access to locked accounts ✨ Inactive Account Removal ✨ Comprehensive Technical Support 𝗪𝗵𝘆 𝗖𝗵𝗼𝗼𝘀𝗲 𝗠𝗲 🔍 𝙋𝙧𝙤𝙫𝙚𝙣 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: Successfully resolved complex cases, leaving clients delighted with exceptional outcomes. 🛡️ 𝙀𝙩𝙝𝙞𝙘𝙖𝙡 𝙋𝙧𝙖𝙘𝙩𝙞𝙘𝙚𝙨: Committed to the highest ethical standards, strictly aligning with Facebook's terms and policies. 💳 𝙋𝙖𝙮𝙢𝙚𝙣𝙩 𝘼𝙨𝙨𝙪𝙧𝙖𝙣𝙘𝙚: Operate on a "pay after successful recovery" basis. Your satisfaction comes first, with flexible pricing options. 𝗚𝗲𝘁 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗧𝗼𝗱𝗮𝘆 If Facebook headaches have you down, let's connect! I offer personalized guidance and effective, results-driven solutions. Shoot me a detailed message outlining your needs, and let's conquer those challenges. 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗔𝘀𝘀𝗶𝘀𝘁 Raymund II | 🛡️ Facebook Recovery Specialist | Tech Support ExtraordinaireTroubleshooting
Recovery TestingSocial Media Account SetupInformation TechnologySocial Media ManagementTech & ITInternet SecurityCybersecurity ManagementFacebook DevelopmentEthical HackingData RecoveryInformation SecurityOnline Chat SupportTechnical SupportFacebook - $12 hourly
- 5.0/5
- (4 jobs)
During my 5-year tenure as a Customer Service Representative, I have successfully managed various customer service responsibilities, including proficiently handling email correspondence, and providing comprehensive chat support. My expertise extends to the utilization of widely recognized customer support software and helpdesk solutions, such as Freshdesk and Zendesk, as well as the Gorgias platform. My dedication to the role is underscored by my ability to adapt to flexible work hours, as demonstrated by my commitment to 12-hour workdays for a period of one year. I thrive in high-pressure environments and am adept at working autonomously while consistently achieving targets and meeting deadlines. Notably, I earned a promotion to the role of Supervisor in my previous position, where I gained invaluable experience handling diverse support scenarios, including PayPal Disputes, Klarna Disputes, and Amazon infringement cases. My attributes and work ethic align perfectly with the qualities of an exemplary employee. I possess unwavering discipline, a strong sense of integrity, boundless optimism, and a steadfast commitment to contributing to a company's success. I am an initiative-taker, a quick learner, and am equally effective and efficient whether working independently or as part of a collaborative team.Troubleshooting
Technical SupportComputer Hardware InstallationHardware TroubleshootingComputer MaintenanceOrder TrackingOrder ProcessingOnline Chat SupportPhone SupportEmail Communication - $10 hourly
- 5.0/5
- (7 jobs)
Real estate agent or investor overwhelmed by leads, calls, and admin tasks? Need more time for what matters? I've got your back. 👜💰Cost-Effective & Tech-Savvy ⚡💻 High-Speed Internet & Equipment 📞📝Excellent Communication skills 🧐✔️Attention to Details 🧰🙋Resourceful & Proactive 👩💼🤝🏼Professionalism & Work Ethic 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐥𝐞 𝐑𝐞𝐚𝐥 𝐄𝐬𝐭𝐚𝐭𝐞 𝐕𝐀 🔥 𝙅𝙖𝙘𝙠-𝙤𝙛-𝙖𝙡𝙡 𝙩𝙧𝙖𝙙𝙚𝙨, 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩'𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙢𝙤𝙨𝙩. • 𝘐 𝘵𝘢𝘤𝘬𝘭𝘦 𝘢 𝘳𝘢𝘯𝘨𝘦 𝘰𝘧 𝘵𝘢𝘴𝘬𝘴 𝘧𝘰𝘳 𝘤𝘭𝘪𝘦𝘯𝘵𝘴: 𝘊𝘙𝘔 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘢𝘱𝘱𝘰𝘪𝘯𝘵𝘮𝘦𝘯𝘵 𝘴𝘤𝘩𝘦𝘥𝘶𝘭𝘪𝘯𝘨, 𝘥𝘢𝘵𝘢 𝘦𝘯𝘵𝘳𝘺, 𝘮𝘢𝘳𝘬𝘦𝘵 𝘳𝘦𝘴𝘦𝘢𝘳𝘤𝘩, 𝘭𝘦𝘢𝘥 𝘧𝘰𝘭𝘭𝘰𝘸-𝘶𝘱, 𝘤𝘰𝘭𝘥 𝘤𝘢𝘭𝘭𝘪𝘯𝘨 𝘭𝘪𝘴𝘵 𝘶𝘱𝘭𝘰𝘢𝘥𝘴, 𝘴𝘰𝘤𝘪𝘢𝘭 𝘮𝘦𝘥𝘪𝘢 𝘮𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵, 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘴𝘦𝘳𝘷𝘪𝘤𝘦, 𝘢𝘯𝘥 𝘤𝘰𝘯𝘵𝘦𝘯𝘵 𝘤𝘳𝘦𝘢𝘵𝘪𝘰𝘯 – 𝘺𝘰𝘶 𝘯𝘢𝘮𝘦 𝘪𝘵. 𝙍𝙤𝙘𝙠𝙞𝙣𝙜 𝙍𝙚𝙖𝙡 𝙀𝙨𝙩𝙖𝙩𝙚 𝘾𝙍𝙈'𝙨 𝙖𝙣𝙙 𝙙𝙞𝙖𝙡𝙚𝙧 ✅Mojo-dialer ✅Compass CRM ✅ AVAYA ✅Ring Central ✅Podio ✅Salesforce CRM ✅XenCall ✅Hubspot CRM ✅ChaseData 🔥 𝙀𝙖𝙜𝙡𝙚 𝙀𝙮𝙚 I'm a detail-oriented detective with a strategy that can outsmart a chess grandmaster. Wrangling, organising, and prioritising leads in the dynamic real estate game is my forte. Off-market, absentee, probate, vacant, FSBO, expired, and more—I handle them all with SMS and email finesse. 🔥 𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜 𝙆𝙞𝙣𝙜 I navigate through tasks with ease, juggling responsibilities like a king. No challenge is too big, and no detail is too small. I keep things moving and make it all look effortless. 🔥 𝘾𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙞𝙤𝙣 𝙨𝙩𝙖𝙧 - tech to talk, deals to walk. I stay connected, leveraging the latest technologies for smooth transactions and enhanced productivity. I'm not just communicating; I'm orchestrating a symphony of efficiency. 🏀 When not working, I'm into hiking and cycling, and my love for music takes over. I sing and play stringed instruments like acoustic guitar, classical guitar, electric guitar, bass guitar, ukulele, and more. Sounds like you need me? 👇👇 2 quick steps 1️⃣ Send me an Upwork message 2️⃣ Let me know your best time for a Zoom call or meeting PS. You're about to make one of your best decisions in a while. 😉Troubleshooting
Real Estate Virtual AssistanceVirtual AssistanceCommunication EtiquetteTechnical SupportProduct KnowledgeCustomer SupportOrder FulfillmentTypingLead GenerationData MiningCold CallingCustomer ServiceTelemarketingTelemarketing Scriptwriting - $7 hourly
- 4.6/5
- (6 jobs)
Professional Customer Service Specialist With over 5 years of experience in delivering exceptional customer service, I specialize in creating seamless and positive experiences for clients. My expertise lies in fostering strong customer relationships, streamlining processes, and driving operational efficiency. Key Strengths Exceptional Communication: Proficient in phone, email, and ticket-based support with a focus on empathy, patience, and problem-solving. Skilled at turning challenges into opportunities for customer satisfaction. Versatile Skill Set: Experienced in handling customer inquiries, order processing, refunds, escalations, data entry, reporting, quality assurance, and performance evaluation. Adept at creating training materials and conducting ticket audits. Leadership & Mentorship: Proven track record in coaching and mentoring teams to exceed performance targets while maintaining high standards of quality and productivity. What Sets Me Apart Quick Learner & Solution-Oriented: I adapt rapidly to new systems and processes, ensuring accurate and efficient service delivery. Commitment to Excellence: Every task is approached with focus, dedication, and a results-driven mindset. Continuous Improvement: Always eager to learn about your products and services to provide tailored support and contribute to business growth. I am passionate about elevating customer experiences and delivering measurable results. Let’s collaborate to enhance your customer service operations and exceed expectations.Troubleshooting
Google SheetsAdministrative SupportOrder ProcessingOrder TrackingMultitaskingProduct KnowledgeCustomer SupportEmail SupportPhone SupportCRM SoftwareData EntryMicrosoft Excel - $6 hourly
- 5.0/5
- (7 jobs)
I'm your customer care specialist, has over eight years of expertise managing phone, live chats, and email assistance. Self-motivated and able to work well with others. I'm excited to share, work, collaborate with, and contribute to your team's success. I can help you with the following: - Answering customer inquiries through phone, live chat, and email follow-up support - Customer retention service - Entering Data - Research - Create training materials, documents, and modules - Conducting training for newly hired employees - Providing upskilling training to current employees Proud achievements that I can share with you: - Customer Satisfaction Rate of 96% - Consistently hits monthly sales goals - Top 2 agents in May 2018 scored 106.23% - Top 1 agent in August 2018 scores 105.44% - Top Alpha Support in March 2019 scores 105.50% - Received an Awesome Award in August of 2019 given to the top 10 highest rate agents who passed all metrics for 6 consecutive months. - Consistently have my own team on Top 10 in all teams in the line of business for 7 consecutive months. - Constantly hits team monthly sales goals. Looking forward to chatting or having a call with you so I would know what I can do for you and for your business.Troubleshooting
ShopifyPhone CommunicationCustomer SupportCommunication EtiquetteShipping LabelsCustomer Service TrainingShipping PluginProduct KnowledgeOrder TrackingAlternative Dispute ResolutionTime ManagementEmail CommunicationData Entry - $16 hourly
- 4.9/5
- (5 jobs)
Good day So to provide my detailed background: -Previous Account Manager of MyGeekCrew. -Previous Sub-Supervisor under Norton Virus Removal Team. -Previous Supervisor and Manager of Saas Service FlowTrack.co -Previous CEO of MyGeekTeamsWork mygeekteamswork.com with 3CX VOIP setup and Computer Repair Services -Previously Supervising for SaaS Service and Technical Support Specialist as Senior Engineer at Cyberco.com -Currently Working and monitoring for Managed Service Provider at Far Out Solutions -Comfortable with Call, Chat, and Email Support regards to Customer or Technical Support Representative line of work including sales and experience with different scenarios. -My Technical background is broad and quite flexible in terms of the never-ending evolution of technology for support tools, RMM and Ticketing Systems, Office 365, AD, DC, AAD, Networks like Omada, Meraki, Ubiquiti, Unify including Datto Networks, Security like Trend Micro, Webroot, Vade Security, DUO Authentication and a lot more. -Website Development/Creation/Design -Scope of work focuses on IT related I can assure a higher rate of resolution. -In terms of the given tools provided for being tech-savvy, I can guarantee you got the experts. -In terms of remote access with a customer's device, it is basic stuff for me. -I am not just technical support but also great when it comes to sales - I am also knowledgeable about Windows issues like OS, Drivers, and other software issues. -Hand-to-hand troubleshooting in terms of hardware devices like modems, printers, etc. -I’ve been under Norton for two years being a Technical Support over the phone; after that, I continued going freelance under many platforms. Some of my friends recommended Upwork because it provides a long duration of contracts. I hope you will consider me as part of your company. -I got a lot of experience already being an Account Manager, Supervisor, Technical Support, and Customer Support and Services I can make sure that we can grow together. I also have a free trick under my sleeves. Just let me know the time for a call interview Thank you, Talk to you laterTroubleshooting
Symantec Norton AntiVirusVirus RemovalSymantec Security SoftwareCustomer ServiceHelpdeskSystem ConfigurationHardware TroubleshootingEnd User Technical SupportCustomer SupportMicrosoft WindowsOnline Chat SupportPhone SupportTechnical Support - $6 hourly
- 5.0/5
- (42 jobs)
Hello! I'm Fatima, a dedicated Spreadsheet Specialist with over six years of experience in transforming data into actionable insights. I excel in creating, managing, and optimizing data processes using Excel, Google Sheets, and various database tools. My goal is to help businesses make informed decisions by organizing, analyzing, and leveraging their data effectively. What I Offer: ▪️ Spreadsheet Design: Create efficient and user-friendly spreadsheets tailored to your needs. ▪️ Data Analysis: Use Excel and Google Sheets to analyze data and uncover insights. ▪️ Formulas & Functions: Implement complex formulas and functions to automate tasks. ▪️ Data Cleaning: Ensure your data is accurate, consistent, and ready for use. ▪️ Dashboard Creation: Design interactive dashboards for data visualization. Technologies & Tools: ▪️ Excel: Advanced functions, PivotTables, VLOOKUP, HLOOKUP, INDEX-MATCH, etc. ▪️ Google Sheets: Formulas, Functions, Data Analysis ▪️ Data Visualization: Excel Charts, Google Sheets Charts ▪️ Other Tools: Microsoft Access Let’s Work Together: Ready to optimize your spreadsheets and streamline your data processes? Let’s discuss your project and see how I can help you achieve your goals. Contact me today and let’s get started!Troubleshooting
Sales & Inventory EntriesExpense ReportingCustomer SupportSAP CRMDatabase ManagementGoogle WorkspaceSpreadsheet SoftwareGoogle SheetsVirtual AssistanceCanvaLead GenerationAdministrative SupportMicrosoft OfficeData Entry - $20 hourly
- 5.0/5
- (3 jobs)
Hello! I'm Noah Joemer Abarquez, a passionate Graphic Designer and Video Editor with 6 years of hands-on experience in creating visually compelling content that resonates with audiences. With a blend of creativity, technical skills, and a keen eye for detail, I specialize in bringing ideas to life through stunning graphics and captivating videos. Graphic Design Mastery: In my 3 years as a Graphic Designer, I've honed my skills in crafting impactful designs across various mediums. From logos and branding materials to social media graphics and print collateral, I thrive on transforming concepts into visually engaging assets that leave a lasting impression. Video Editing Expertise: As a Video Editor, I excel in turning raw footage into polished masterpieces. Over the past 3 years, I've worked on a diverse range of projects, including promotional videos, corporate presentations, and event coverage. Through meticulous editing, seamless transitions, and attention to audiovisual harmony, I ensure each video tells a compelling story that resonates with the target audience. Why Choose Me? Creative Vision: I bring fresh ideas and innovative approaches to every project, ensuring your visuals stand out in a crowded market. Timely Delivery: With a commitment to deadlines and efficient project management, I deliver high-quality work on time, every time. Collaborative Spirit: Your satisfaction is my priority, and I thrive on open communication and collaboration to ensure your vision is realized beyond expectations. Let's Collaborate! Whether you're a startup looking to establish your brand identity or a seasoned business aiming to refresh your visual presence, I'm here to help. Let's collaborate to create visually stunning designs and compelling videos that elevate your brand and drive results. Ready to take your visuals to the next level? Let's connect and discuss how we can achieve your goals through creative design and video editing!Troubleshooting
Adobe Premiere ProPhoto EditingAdobe LightroomAdobe IllustratorAdobe PhotoshopStrategyComputer SkillsComputer Operating SystemGraphic DesignVideo EditingComputer MaintenanceMusic CompositionTechnical SupportCommunication Skills - $5 hourly
- 5.0/5
- (2 jobs)
10+ years of experience with chat and email technical or customer support proves that I can be an efficient and reliable worker. I definitely can say that I could be an asset to the company because I am confident that I can offer a hundred percent of my skills! I am super sure that I can exceed your expectations! Tools I've used: Intercom Zendesk Helpscout Shopify Jira Monday.com SalesforceTroubleshooting
HelpdeskZendeskCustomer ServiceApp StoreEcommerceShopifyTechnical SupportCustomer SupportSaaSIntercomOnline Chat SupportEmail Support - $7 hourly
- 5.0/5
- (2 jobs)
𝘏𝘦𝘭𝘭𝘰! 👋 I’m 𝐉𝐚𝐧𝐢𝐧𝐞, your go-to expert for all things technical support and digital marketing. With a robust educational background in Computer Science and years of hands-on experience in tech support roles, I bring a blend of technical proficiency and customer care excellence to every project. I thrive in dynamic environments, quickly adapting to new technologies and efficiently managing multiple tasks. Whether you're looking for someone to manage your digital campaigns, optimize your content, or provide stellar customer support, I'm here to help you succeed with both skill and a smile! 🌟 𝘏𝘦𝘳𝘦 𝘢𝘳𝘦 𝘵𝘩𝘦 𝘴𝘬𝘪𝘭𝘭𝘴 𝘢𝘯𝘥 𝘵𝘰𝘰𝘭𝘴 𝘐 𝘣𝘳𝘪𝘯𝘨 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘵𝘦𝘢𝘮: 🖥️ 𝐓𝐞𝐜𝐡 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: I excel in troubleshooting, network diagnostics, and resolving user issues. 🎨 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐓𝐨𝐨𝐥𝐬: Proficient in Canva, FB Ads, Meta Business Suite, and more. 📈 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Organized and efficient in using Trello and Click Up. 📧 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐌𝐚𝐬𝐭𝐞𝐫𝐲: From email management to customer service, I ensure clarity and satisfaction. 📅 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠: Skilled in calendar management to keep your deadlines on track. 🔄 𝐌𝐮𝐥𝐭𝐢𝐭𝐚𝐬𝐤𝐢𝐧𝐠 𝗪𝐢𝐳𝐚𝐫𝐝: I handle multiple tasks with ease, ensuring high productivity and quality. My goal is to provide solutions that not only meet your needs but also exceed your expectations. I'm eager to bring my energy and expertise to your projects, ensuring everything runs smoothly and efficiently. Let's connect and see how I can make your business operations seamless and stress-free! Ready to enhance your team with a dependable and proactive partner? Let’s chat! 🚀Troubleshooting
Computer HardwareMicrosoft TeamsChatGPTData EntryMicrosoft PowerPointMicrosoft WordMicrosoft ExcelGoogle WorkspaceClickUpCanvaPhone CommunicationTechnical SupportCustomer ServiceVirtual Assistance - $12 hourly
- 5.0/5
- (5 jobs)
Are you looking for someone with: 🏆 Over 10 years of experience in Customer Service and Tech Support ⏰ 3,000+ hours of successful projects on UpWork ⭐️ Consistently earned 5-star reviews for exceptional service ✅ Flexibility to work in any time zone 🧠 A multi-skilled, adaptable professional who is easy to collaborate with? Look no more! I am a results-driven professional with relevant experience in data analytics and extensive experience in tech support and customer service. Proven track record in resolving technical issues with strong communication, organization, and analytical problem-solving skills. Experienced in managing spreadsheets for RMA and business reports, including updating and migrating product and inventory data, sales history, and customer information. Demonstrated capability as a Junior RTA, focusing on SLA adherence, tracking agent performance metrics, and generating performance reports. Passionate about leveraging my diverse background, I am transitioning into data analytics to contribute effectively with a blend of technical expertise, customer-focused solutions, and analytical thinking. I apply my proficiency in Google Sheets, Excel, R, Python, SQL, and Tableau to drive data-driven decision-making and insights. At Hana Florist POS, I supported florists with order management and POS system usage, troubleshooting technical issues with computers, modems, printers, and cash registers remotely. I reviewed and interpreted sales, deliveries, customer orders, and accounting reports and assisted in updating and migrating data to ensure accuracy and streamline operations. Previously, at Robot My Life, I provided exceptional support for home robotics products, handling product inquiries, resolving technical issues, and assisting with installations. I also managed RMA records, ensuring efficient tracking and processing of returned items. At Concentrix, I excelled in troubleshooting technical issues for smartphones and smart home devices, maintaining high customer satisfaction. I also gained experience as a Junior Real-Time Analyst, assisting with workforce operations, ensuring SLA adherence, tracking agent performance metrics, and generating data analysis reports. These experiences have equipped me with a solid skill set in technical troubleshooting, customer support, and data analysis, laying a strong foundation for my transition into a data analyst role.Troubleshooting
Email SupportOnline Chat SupportPhone SupportKaggleCustomer SupportRemote Connection SupportTechnical SupportSpreadsheet SkillsTableauSQLPythonBigQueryRData Analytics - $9 hourly
- 4.9/5
- (3 jobs)
💎TOP RATED | 💻TECH SAVVY | ⌚ 1,000+ HRS in UPWORK 🧑💻With a versatile background spanning executive assistance and tech support, I bring a blend of organizational prowess and technical expertise to enhance efficiency and drive success. 🛠️ Executive Assistance: Calendar Management, Travel Planning, Email & Phone Handling 🛠️ Virtual Assistance: Administrative Tasks, Data Entry, Research 🛠️ Customer Support: Live Chat, Email Support, Ticket Management 🛠️ Technical Support: Troubleshooting software issues, assisting with IT-related tasks, providing technical guidance, and support. 🛠️ Social Media Management: Content Creation, Scheduling, Engagement 🛠️ Project Coordination: Collaborating with cross-functional teams to ensure projects are delivered on time and within scope. 💻Tools I am proficient in: - Microsoft Office Suite (Word, Excel, PowerPoint, etc.) - Google Workspace (Gmail, Drive, Docs, Sheets) - CRM Tools (Zendesk) - Customer Support Software (Zendesk) - Project Management Tools (Trello, DTools) - Communication Platforms (Slack, Zoom, Teams) - Dispatching (Zello) 🥇Top Qualities: • Organized • Proactive • Reliable • Detail-oriented • Resourceful • Discreet • Adaptable • Efficient • Skilled • Multitasking I am reliable, highly organized, and detail-oriented. I can work on my own initiative or as part of a team and can deal with duties competently with less or no supervision. My diverse background and passion for working with people would make me a great contributor to your organization's team and employment experience. Quality and accuracy are vital to my professional work. Thank you for taking the time to read my profile. I look forward to working with you. 📣 Elevate your productivity with a dedicated executive assistant—your strategic partner in achieving seamless efficiency and success.Troubleshooting
CRM SoftwareTechnical SupportCustomer SupportReal Estate Cold CallingCold CallingMicrosoft ExcelMicrosoft PowerPointActive ListeningMicrosoft WordAdobe PhotoshopEmail SupportZendeskOnline Chat Support Want to browse more freelancers?
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