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Hire the best Freshdesk Specialists in the Philippines

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  • $7 hourly

    • 5.0/5
    • (2 jobs)
    A highly skilled Freelance Virtual Assistant specializing in customer service, I bring exceptional communication and organizational skills to help businesses streamline their operations and enhance customer satisfaction. With a proven track record of efficiently managing tasks, improving customer interactions, and utilizing advanced CRM platforms, I am committed to delivering excellent support and administrative services.
    Featured Skill Freshdesk
    Google Review
    LinkedIn
    Instagram
    Facebook
    Shopify
    Online Chat Support
    Virtual Assistance
    Scheduling
    Calendar Management
    Email Management
    Data Entry
    Customer Service
    Technical Support
    Email Support
  • $10 hourly

    • 5.0/5
    • (12 jobs)
    Let's cut to the chase: It's time to shed the baggage that's holding you and your business back. Here are some of the services clients often hire me for: ✅Ecommerce | Shopify | Dropshipping ⚡Product Listing and Optimization ⚡Order Management ⚡Product Page Management ⚡Meta Tags and Meta Descriptions ⚡Edit Product Images ⚡Contact Suppliers on Alibaba and AliExpress ⚡Dsers Product Mapping ✅Customer Service ⚡Email and Chat Support ⚡Phone Support ⚡Handle high-volume tickets ⚡Use of Various CRM Tools like Freshdesk, Tidio Gorgias, Spikenow, Willdesk, Dialpad, Aircall and Go HighLevel (GHL) ✅Writing ⚡Content Writing ⚡Copyrighting ⚡Blog writing ⚡Article Writing ✅SEO Fundamental Skills ⚡Keyword Research ⚡Geo Tagging ⚡SEO Content Writing ⚡Geoimgr.com ⚡Geotagimage ⚡GMB Analysis and Strategic Approach ⚡Use Relevant Keywords ✅Tools ⚡Shopify ⚡Freshdesk ⚡Gorgias ⚡Willdesk ⚡Dsers ⚡Spikenow ⚡Go HighLevel (GHL) ⚡Asana ⚡Canva ⚡Adobe Photoshop ⚡Microsoft Office ⚡Office 365 ⚡Slack ⚡Google Docs/Drive/Calendar/Sheets ⚡Aircall ⚡Dialpad ⚡Tidio ⚡Otter Let's connect to get started. 😊
    Featured Skill Freshdesk
    Dropshipping
    Title & Description Optimization
    Email Support
    Gorgias
    Shopify Dropshipping
    Shopify
    Customer Service
    Customer Support
    Meta Tag Optimization
    Product Listings
  • $10 hourly

    • 5.0/5
    • (10 jobs)
    What if I told you I could keep your customers happy while you focus on what matters most—growing your business? With my expertise handling their needs, you’ll see increased satisfaction, stronger loyalty, and scalable results in no time. 💰Cost-effective: Can handle multiple inquiries simultaneously. 🕓24/7 SaaS Live Chat Customer Service Coverage! 🌎Can cater to different time zones which can help to expand the customer base 💪Offer seamless support throughout the conversation until the issue is resolved 📝Improve efficiency and productivity by developing new plans and procedures 🔁Contribute to the creation of a process map ✅Tackle 50+ tickets daily with lightning speed ✅Turn angry customers into loyal fans ✅Boost your CSAT scores through the roof 💡 Training and Certifications: 🏷Customer Service Foundations - Issued by LinkedIn 🏷Customer Service: Problem - Solving and troubleshooting - Issued by LinkedIn 🏷Freshdesk Product Expert Certification Training - Issued by FreshDesk 🏷Gorgias Basic Agent Certification Training - Issued by Gorgias 🛠️Tools I use: ✅Freshdesk ✅Freshworks ✅Slack ✅Chargebee ✅Stripe ✅Gorgias ✅Zendesk ✅Wix ✅Ascend ✅Mailchimp ✅Klaviyo ✅Chatgpt ✅Highly adaptable to any CRM tools 🛂Customer Support (Phone, Email, Chat, Forum Moderator) 💻Technical Support (SaaS) 👨🏼‍⚕️ Virtual Assistant 📈Team Management Ready to take your customer service to the next level? Contact me today and let's collaborate to create exceptional experiences that leave a lasting impression on your customers, driving loyalty and growth for your business. 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know... 📞 What time works best for you for a discovery call *wink*
    Featured Skill Freshdesk
    Incident Management
    Product Knowledge
    Troubleshooting
    Technical Support
    SaaS
    CRM Software
    Communication Etiquette
    Online Chat Support
    Customer Support
    Customer Satisfaction
    Ticketing System
    Email Support
    Customer Service
    Tech & IT
  • $8 hourly

    • 4.9/5
    • (7 jobs)
    Customer Service Provides exceptional customer service real-time via email and chat. I am responsible for taking control of and resolving customers issues. My background includes serving as a customer service associate, email support, and chat support in a call-center, hotel and airport locations. I am able to work in a fast-paced, high volume and changing environment. My responsibilities include issuing refunds, sales, performance evaluation and billing. I am confident that I can offer you the customer service skills you are seeking!
    Featured Skill Freshdesk
    Data Entry
    Hospitality & Tourism
    WooCommerce
    Shopify
    Product Knowledge
    Customer Service
    Call Center Management
    Zendesk
  • $8 hourly

    • 5.0/5
    • (13 jobs)
    Hello! I'm Cris, a dedicated customer service representative with 10 years of experience in delivering exceptional support and building strong customer relationships. My passion lies in helping people, and I thrive in fast-paced environments where I can solve problems and provide clear solutions. I specialize in product knowledge, problem-solving, conflict resolution, and organization, and I believe effective communication is the key to outstanding service. I’m committed to understanding each customer’s unique needs and ensuring they have a positive experience. In my role, I prioritize empathy and professionalism, striving to make every interaction memorable. Let’s work together to create solutions that exceed expectations!
    Featured Skill Freshdesk
    Social Media Ad Campaign
    Logistics Management
    Community Management
    Phone Communication
    Google Docs
    Customer Experience Research
    Data Entry
    Customer Service
    Team Management
    Order Processing
    Social Media Management
    Email Support
    Online Chat Support
    Zendesk
  • $8 hourly

    • 4.8/5
    • (34 jobs)
    I've been a customer service team-lead and manager for almost 8 years for an E-commerce site to a toll-free company based in the US and UK. My main responsibilities are to assist client concerns such as returns, possible fraud investigation, and reinstatement of seller points through live chat, emails, and phone calls. Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives. I always aim to consistently provide excellent quality of work for outstanding results and client satisfaction. Special Skills: Fluent in English Almost Native Work Independently High-Level Customer Service Support Inbound Support Expert Outbound Support Expert Cold Calling Email Support Expert Chat Support Expert Fast learner Can work underpressure Account Handled: Ecommerce Site Real State Medical and Solar Account Sprint Mobile AT&T Uverse & Direct Tv B2B accounts If you are interested, remember I am just 1 click away. Will be waiting to hear from you! Thanks, Charis R. Customer Support Expert / Telemarketer Professional
    Featured Skill Freshdesk
    Agile CRM
    Asana
    Virtual Assistance
    Task Coordination
    Customer Support
    Salesforce CRM
    Technical Support
    Customer Service
    Shopify
    Cold Calling
    Social Media Management
    Zendesk
  • $13 hourly

    • 4.9/5
    • (13 jobs)
    Looking for an e-commerce virtual assistant? You’ve come to the right place! 😊 As your reliable virtual assistant, I’m here to take a load off your plate and handle tasks like: ✨ Delivering high-quality results: I’ll make sure all projects are completed to perfection and meet your expectations. ✨ Expert inventory management: I’ll keep your stock organized and up-to-date, ensuring everything runs smoothly. ✨ Seamlessly adding products to Shopify: I’ll upload new products with ease, keeping your store fresh and updated. ✨ Basic photo editing: I’ll enhance your visuals so your brand shines its brightest. ✨ Efficient data entry: I’ll ensure all your data is perfectly organized and error-free. ✨ Managing your inbox: I’ll keep your email correspondence running smoothly, making sure nothing slips through the cracks. ✨ Handling your calendar: I’ll help organize your schedule and manage appointments effortlessly. When it comes to customer care, I’ve got you covered: 🌟 Processing refunds, returns, and exchanges 🌟 Helping customers with order modifications 🌟 Responding to customer inquiries quickly and professionally 🌟 Resolving any customer concerns to their satisfaction 🌟 Tracking orders to ensure timely deliveries 🌟 Processing orders and keeping customers informed In need of a versatile virtual assistant who’s also a customer service pro? Look no further! I thrive on staying organized, working efficiently, and making sure everything runs like clockwork. I’m motivated, quick to learn, and love being part of a team, all while meeting deadlines with ease. Here’s a glimpse of my experience: ✅ Email management & marketing ✅ Inventory tracking ✅ Providing technical support ✅ General virtual assistance ✅ Product research ✅ Scheduling appointments ✅ Data entry ✅ Processing orders ✅ Managing documents ✅ Basic photo editing ✅ Social media management I’m also familiar with these tools: ✅ Notion, Zendesk, Canva, Photoshop ✅ Google Docs, Sheets, Calendar ✅ Microsoft Word, Excel, PowerPoint ✅ Shopify, Asana, Trello, Slack ✅ DocuSign, Woocommerce, Stripe ✅ HelpScout, Gorgias, Intercom, and more With my experience, honesty, and dedication, I’m ready to help your business grow! Let’s chat and get started on your next project together.
    Featured Skill Freshdesk
    Magento
    Intercom
    Virtual Assistance
    WooCommerce
    Online Chat Support
    Shopify
    Dropshipping
    Ecommerce Order Fulfillment
    Zendesk
    Administrative Support
    Salesforce
    Email Support
    Customer Service
    Community Moderation
  • $6 hourly

    • 5.0/5
    • (3 jobs)
    Hello, Good day! I am a virtual assistant. I have knowledge and work experience in email and chat support. -Familiar with dropshipping -Experience in utilizing Freshdesk -Ability to answer customers’ inquiries and solve customers’ problems -Ability to provide quality customer experience -Knowledge in Return/Refund process in Shopify and eBay -Comment Moderator in FB and IG using Hootsuite -Data Entry I am also a graphic designer. I usually do layout designs for invitations, tarpaulin, and advertising images for social media but I can also create logos, brochures, calling cards, and T-shirt designs. I am using Adobe Photoshop as the Graphic Design Software. -Change/remove/make transparent the background of the photo -Cropping -Image resizing -Photo editing and enhancement -Layouts for Tarpaulin, Invitations, Tags etc. I am looking for a job that best suits my knowledge and helps clients on the job that needs to be done. I am highly organized, I have good time management skills, and especially I am dedicated, passionate, and hardworking in everything I do. I am also open to new opportunities to enhance my knowledge and skills.
    Featured Skill Freshdesk
    Shopify
    Order Tracking
    Email Support
    Online Chat Support
    Google Sheets
    Administrative Support
    Customer Support
    Customer Service
    Adobe Photoshop
    Microsoft Excel
    Data Entry
    Google Docs
    Microsoft PowerPoint
    Microsoft Word
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    Hello there! Thanks for dropping by. I'm your go-to person for expert customer service support in the dynamic world of e-commerce. Whether it's navigating Shopify or Rakuten, dropshipping through AliExpress, Amazon, or Alibaba, I've got it covered. My day-to-day involves tackling emails, texts, and phone calls, managing orders from processing to tracking, and handling behind-the-scenes administrative tasks. As an IT helpdesk specialist, I thrive on resolving technical and system issues. My toolkit includes Citrix Server, Microsoft Azure, Active Directories, Boomgar, ControlUp, Mimecast, and Microsoft 365. I'm the go-to troubleshooter for all things tech-related. But that's not all—I wear another hat as a verification professional. I meticulously conduct background checks on applicants, ensuring a thorough vetting process for jobs, loans, or rental properties, safeguarding our client's interests in the realms of employment and education. I'm all about mutual growth. Your unique perspectives and challenges are opportunities for me to learn, and in return, I'm dedicated to delivering on tasks promptly and thoroughly. Let's connect—drop me a message, and let's make things happen!
    Featured Skill Freshdesk
    End User Technical Support
    Django
    Email Support
    Oberlo
    Shopify
    Order Processing
    AliExpress
    Order Tracking
    Zendesk
    Dropshipping
    Citrix
    Microsoft Azure
    Microsoft Active Directory
    Helpdesk
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Customer Service Expert🎖️ | Experienced in Multi-Tasking 🎖️| Driving Client Satisfaction🎖️ ⭐️With over 5 years of experience in the Customer Service/Care Industry, I bring a proven track record of excellence in communication, problem-solving, and client satisfaction. My ability to handle diverse challenges with finesse and provide immediate solutions sets me apart. I excel in managing multiple projects simultaneously and am dedicated to helping companies grow and exceed their objectives. Skills and Expertise💎 📌Customer Service 📌Data Entry 📌Email Communication 📌Outbound Sales 📌Online Chat Support 📌Shopify 📌Gorgias 📌Zendesk/Freshdesk 📌Ring Central 📌Live Chat 📌Cold Calling 📌Technical Support 📌Sales 📌Administrative Support 📌 ChatGPT4 📌 Google Suite 📌 Microsoft Office I am committed to delivering exceptional service and contributing to your company's success. Let's work together to achieve your goals!
    Featured Skill Freshdesk
    Gorgias
    Shopify
    Data Entry
    Communications
    Virtual Assistance
    Cold Calling
    Sales
    Administrative Support
    Customer Service
    Technical Support
    Email Support
    English
    Online Chat Support
  • $7 hourly

    • 5.0/5
    • (39 jobs)
    I am a seasoned customer support professional with five years of extensive experience in ensuring customer satisfaction and fostering positive client relationships. My journey in customer support has encompassed diverse roles, providing me with a comprehensive understanding of client needs and effective problem-solving. For the past three years, I had the privilege of serving as a Customer Support Representative at Ifuniture New Zealand, where I became deeply immersed in the furniture industry. This experience allowed me to develop a keen understanding of product intricacies and customer expectations within the sector. I took pride in efficiently handling customer inquiries, managing product concerns, and ensuring a seamless post-purchase experience for our valued clients. Beyond my tenure in the furniture company, I have also had the opportunity to engage with various B2B businesses, each presenting unique challenges and opportunities. Collaborating with different clients across diverse industries has equipped me with adaptability and versatility in addressing distinct customer support scenarios. My commitment to delivering prompt, personalized, and effective solutions has been a constant throughout my career. Throughout my five years in customer support, I have refined my communication skills, honed my ability to empathize with customers, and mastered the art of problem resolution. I am passionate about creating positive customer experiences and contributing to the success of the teams I am a part of.
    Featured Skill Freshdesk
    eBay
    Zendesk
    Gorgias
    Chatbot
    Report
    Shopify
    Email Support
    Time Management
    Customer Service
    Customer Experience
    Phone Support
  • $17 hourly

    • 5.0/5
    • (10 jobs)
    Hi! I'm Art Lee, your go-to Kajabi Expert. With over four years of expertise, I turn entrepreneurial dreams into lucrative online ventures. My skills have propelled businesses in Australia, Canada, and the US to new heights by launching and scaling their online courses and membership sites. Professional Highlights: Kajabi Mastery: I deliver exceptional site design and seamless product launches, ensuring your projects exceed expectations. Digital Marketing Strategist: I enhance Kajabi platforms' online presence through SEO, social media, and content marketing, boosting course enrollments and engagement. Proven Results: Clients enjoy doubled and tripled sign-up rates and engagement due to my strategic, user-focused methods. Tailored Solutions: I provide customized solutions that match your unique goals. Why Work with Me: I'm dedicated to surpassing your online business goals with a transparent, collaborative approach, ensuring you not only get a Kajabi expert but a committed partner in your success. Ready to elevate your Kajabi platform and engage your audience? Let’s connect and achieve greatness together!
    Featured Skill Freshdesk
    WordPress
    Divi
    Canva
    Website Builder
    Social Media Management
    Kajabi
    Digital Marketing
    Data Entry
    Customer Service
    Graphic Design
    Executive Support
    Email Communication
    Video Editing
  • $10 hourly

    • 4.8/5
    • (20 jobs)
    "𝑳𝒆𝒕'𝒔 𝒔𝒂𝒚 𝒚𝒐𝒖'𝒓𝒆 𝒊𝒏 𝒏𝒆𝒆𝒅 𝒐𝒇 𝒂 𝒄𝒐𝒍𝒅 𝒄𝒂𝒍𝒍𝒆𝒓 𝒐𝒓 𝒂𝒑𝒑𝒐𝒊𝒏𝒕𝒎𝒆𝒏𝒕 𝒔𝒆𝒕𝒕𝒆𝒓 𝒘𝒉𝒐 𝒄𝒂𝒏 𝒊𝒏𝒄𝒓𝒆𝒂𝒔𝒆 𝒚𝒐𝒖𝒓 𝒄𝒐𝒎𝒑𝒂𝒏𝒚'𝒔 𝒓𝒆𝒗𝒆𝒏𝒖𝒆 𝒂𝒏𝒅 𝒄𝒍𝒊𝒆𝒏𝒕𝒆𝒍𝒆." ✅𝑵𝑰𝑪𝑬 𝑾𝑶𝑹𝑲! 𝑰'𝒎 𝒕𝒉𝒆 𝑶𝑵𝑬 𝒚𝒐𝒖 𝒔𝒉𝒐𝒖𝒍𝒅 𝒃𝒆 𝒉𝒊𝒓𝒊𝒏𝒈! I have 5+ 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐰𝐨𝐫𝐤𝐢𝐧𝐠 𝐢𝐧 𝐚𝐧 𝐢𝐧𝐭𝐞𝐫𝐧𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐜𝐚𝐥𝐥 𝐜𝐞𝐧𝐭𝐞𝐫, where I provided excellent customer service and strong sales conversions for a wide range of 𝐰𝐞𝐥𝐥-𝐤𝐧𝐨𝐰𝐧 𝐀𝐦𝐞𝐫𝐢𝐜𝐚𝐧 𝐟𝐢𝐫𝐦𝐬 𝐥𝐢𝐤𝐞 𝐀𝐓&𝐓, 𝐅𝐓𝐃, 𝐓𝐫𝐢𝐩𝐚𝐝𝐯𝐢𝐬𝐨𝐫, 𝐚𝐧𝐝 𝐒𝐞𝐚𝐫𝐬. Aside from that, I also worked with a Las Vegas-based real estate company as an Inside Sales Associate. Whether by phone, email, or live chat,𝐈 𝐜𝐚𝐧 𝐞𝐟𝐟𝐞𝐜𝐭𝐢𝐯𝐞𝐥𝐲 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐞 𝐰𝐢𝐭𝐡 𝐜𝐥𝐢𝐞𝐧𝐭𝐬. Through both inbound and outbound conversations, 𝐈 𝐚𝐦 𝐚𝐝𝐞𝐩𝐭 𝐚𝐭 𝐜𝐥𝐨𝐬𝐢𝐧𝐠 𝐝𝐞𝐚𝐥𝐬 𝐚𝐧𝐝 𝐦𝐚𝐤𝐢𝐧𝐠 𝐚𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐬𝐚𝐥𝐞𝐬. 𝐈'𝐦 𝐟𝐚𝐦𝐢𝐥𝐢𝐚𝐫 𝐰𝐢𝐭𝐡 𝐚 𝐧𝐮𝐦𝐛𝐞𝐫 𝐨𝐟 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝 𝐩𝐫𝐨𝐠𝐫𝐚𝐦𝐬, including Five9, Salesforce, HubSpot, Calendly, the Google Suite, and Microsoft Office. I will make the effort to master any new equipment that will help me do a better job. 𝐈 𝐚𝐥𝐰𝐚𝐲𝐬 𝐚𝐢𝐦 𝐭𝐨 𝐞𝐱𝐜𝐞𝐞𝐝 𝐞𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 when it comes to the results of each project I'm entrusted with. As a rule, I am reliable and punctual, and I don't make commitments I can't keep. I am also a person who can adapt to and succeed in a variety of job environments.
    Featured Skill Freshdesk
    Appointment Setting
    Outbound Sales
    Customer Support Plugin
    Multitasking
    Customer Service
    Cold Calling
    Customer Retention
    Customer Satisfaction
    Sales
    Email Support
    Inbound Inquiry
    Real Estate
    Travel & Hospitality
  • $6 hourly

    • 4.8/5
    • (30 jobs)
    🌸 🌸 🌸 I am an accomplished Office Administrative Assistant with an extensive 17-year track record of adeptly managing a multitude of clients' confidential assignments while streamlining routine office operations for optimal efficiency. In addition to my role as a reliable Virtual Assistant, I also excel as a Social Media Manager and Ecommerce Virtual Assistant, contributing to successful online business operations. My proficiency extends to providing expert live chat and email support, which I have been consistently delivering for the past 4 years. 🌸 🌸 🌸 As experiences in Virtual Assistant, I offer excellent quality results in: 🌸 Admin Support 🌸 Social Media Management (Facebook, Instagram, LinkedIn, Twitter, Pinterest, TikTok ) 🌸 Email Management / Email Handling 🌸Live Chat 🌸 Internet Research 🌸 Data Entry 🌸 Data Mining 🌸Product Listing 🌸 Gmail 🌸 Outlook 🌸 Zendesk 🌸Freshdesk 🌸 Office Applications 🌸 Shopify 🌸 Slack 🌸 Trello 🌸Monday 🌸Hootsuite 🌸Lastpass 🌸 Etsy 🌸 Google Docs 🌸 Dropbox 🌸 Google Spreadsheets 🌸 ChatGPT Highly organized and detail-oriented. I’m dedicated and committed to duties, and I can excel in a fast-paced environment. And I'm looking forward to hearing from you. Thank you, and God bless!
    Featured Skill Freshdesk
    Social Media Website
    Facebook
    Customer Service
    Amazon Plugin
    Shopify
    Customer Support Plugin
    Order Tracking
    Social Media Management
    Customer Satisfaction
    Technical Support
    Social Media Marketing Strategy
    Data Entry
  • $12 hourly

    • 4.9/5
    • (2 jobs)
    Stressed about managing emails, organizing data, or handling admin tasks? I’ve got you covered! With 7 years of experience in customer service (phone, email, and chat), I know how to keep things running smoothly—minus the headaches. 🔹 Admin Assistance: Calendar management, scheduling, CRM updates, and keeping everything in order. 🔹 Email & Customer Support (Non-Voice): Inbox management, ticket handling, and crafting professional responses that keep clients happy. 🔹 Data Entry & Organization: Fast, accurate, and detail-oriented—because messy data is not an option! 🔹 E-commerce & CRM Tools: Skilled in Shopify, Amazon Seller Central, HubSpot, Salesforce, and more to support your business operations. 💡 Tech-Savvy & Proficient in: Google Workspace, Microsoft 365, Notion, ClickUp, Front, Freshdesk, Canva, and a long list of admin tools. I work behind the scenes so you can focus on growing your business—without drowning in tasks. If you're looking for someone reliable, efficient, and easy to work with, let’s chat! 🚀 Colossians 3:23-24 Keywords: Virtual Assistant, Remote Assistant, Executive Assistant, Admin Assistant, Administrative Support, Back Office Support, Virtual Admin, Customer Service Representative, Customer Support Specialist, Email Support, Non-Voice Customer Support, Help Desk Support, Support Ticket Handling, CRM Support, Order Processing, Customer Retention, Live Chat Support, Data Entry Specialist, Data Entry Clerk, Data Management, Data Organization, Spreadsheet Management, Excel Data Entry, Google Sheets Expert, Typing Jobs, CRM Data Entry, Data Processing, Email Management, Inbox Organization, Email Sorting, Gmail Management, Outlook Email Support, Email Customer Support, Email Marketing Assistant, Amazon Virtual Assistant, Amazon Seller Central, Amazon Product Listings, Amazon Customer Support, E-commerce Support, Shopify Virtual Assistant, Shopify Order Processing, Product Research, Inventory Management, Marketplace Management, HubSpot CRM, Salesforce CRM, ClickUp Specialist, Notion Expert, Social Media Virtual Assistant, Social Media Engagement, Content Scheduling, Email Campaign Support, Meta Business Suite, Mailchimp Specialist, Hootsuite Expert, Fraud Prevention Specialist, Risk Management Assistant, Account Security, Fraud Detection, Google Workspace, Microsoft 365, Calendar Management, Appointment Scheduling, Remote Administrative Support.
    Featured Skill Freshdesk
    Front
    ClickUp
    Amazon
    Email Marketing
    HubSpot
    ChatGPT
    Calendar Management
    Canva
    Social Media Management
    Virtual Assistance
    Customer Service
    Email Support
    Online Chat Support
    Data Entry
  • $10 hourly

    • 5.0/5
    • (7 jobs)
    𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙚𝙡𝙚𝙫𝙖𝙩𝙚 𝙮𝙤𝙪𝙧 𝙚𝘾𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝙜𝙖𝙢𝙚 𝙛𝙤𝙧 𝙖 𝙡𝙤𝙣𝙜 𝙝𝙖𝙪𝙡? ⭐️ A+ eCommerce Experience 🤝 Trilingual Operations & Customer Success Expert 🚚 Logistics & Dropshipping Expert (Shopify, WooCommerce) Check how I can assist you in scaling up ↴ 💎 𝙚𝘾𝙤𝙢𝙢𝙚𝙧𝙘𝙚 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨 I will ensure smooth operations, such as accurate order processing and order/membership modifications, returns, shipping and logistics. ✦ Order Fulfillment ✦ Returns and Refunds ✦ Supply and Logistics Coordinator 💎 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙨𝙩𝙖𝙧 My goal is to always put a smile on the customer's face. Effectively communicate and grasp the customer's viewpoint and present potential conflict resolutions, while building loyalty and trust. ✦ Customer Service: Email, Phone, Chat Assistance ✦ Customer Retention ✦ Customer Satisfaction 💎 𝙅𝙞𝙡𝙡 𝙤𝙛 𝙩𝙧𝙖𝙙𝙚𝙨 - 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙢𝙤𝙨𝙩 I handle a whole wide array of tasks, including but not limited to, communicating with different suppliers and logistics, handling data entry, conducting research, content creation. ✦ Data Entry ✦ Product Research ✦ Social Media Content Creation ✦ Copywriting 💎 𝙈𝙪𝙡𝙩𝙞𝙩𝙖𝙨𝙠𝙞𝙣𝙜 𝘼𝙘𝙚 I'm a multi tasker with great quality of work. I start by prioritizing tasks based on urgency and importance. I break down complex projects into smaller, manageable steps to focus on one aspect at a time. 🔑 𝙏𝙤𝙤𝙡𝙨 / 𝘼𝙥𝙥𝙨 𝙄 𝙪𝙨𝙚 𝙩𝙤 𝙨𝙘𝙖𝙡𝙚 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨𝙚𝙨 ✦ ZenDesk ✦ FreshDesk ✦ Reamaze ✦ Intercom ✦ Slack ✦ Monday ✦ Okta ✦ Shopify ✦ Ebay ✦ Aliexpress ✦ Amazon ✦ WooCommerce ✦ Shipstation ✦ Cin7 ✦ Refersion ✦ ActiveCampaign ✦ Canva ✦ Filmora ✦ Adobe Lightroom ✦ Micros Opera ✦ Microsoft Office Suites (Word, Excel, PowerPoint) ✦ Google Productivity Tools (Sheet, Drive, Word, etc.) ✦ Meta Business Suite (Facebook) Telephony applications: ✦ Five9 ✦ Grasshopper ✦ Zoom ✦ Google Meet ✦ Google Voice I'm fluent in Filipino, English, and Italian 💡 I have high speed Internet and equipment, and always have a back up ready ⚡ To summarize, I'm a multi skilled powerhouse with strong attention to detail. I'm ready to dive in and help your business life easier and more successful! If you have a software you prefer, I'm tech savvy 💻 Throw it my way and watch me master it in no time! If you're feeling the vibe and think we'll get well together, there's just a few quick steps left: ✨ Send me an Upwork Message and fill me in ✨ When works best for you to dive into a discovery call? Talk soon, Kathy
    Featured Skill Freshdesk
    Shopify Dropshipping
    Ecommerce Order Fulfillment
    Order Processing
    Copywriting
    Customer Service
    Shopify
    Chat & Messaging Software
    Administrative Support
    Email Support
    WooCommerce
    Zendesk
    Intercom
    Online Chat Support
    Phone Support
  • $7 hourly

    • 5.0/5
    • (10 jobs)
    Hi thank you for viewing my profile, Let me tell you more about my experiences. Let me help you give the customer satisfaction experience your clients deserve. 🤝 HIRE ME: 🏆 10+ years of experience in the Customer Service Industry and as an Independent Professional 🏆A YES attitude. 🏆Honesty and Loyalty. 🏆A 'Can do!' attitude. 🏆 Complete work from home set up 🏆 Reliable and fast internet with back-up My whole expertise revolves around pleasing my clients with optimal results and great efficiency. I value Integrity and Work Ethics very much which are very essential if you are a Virtual Employee. I am a fast learner. I am not just passionate about work, but I also strive to best exceed my client's expectations. I meet deadlines and don't make a promise I can't keep. I am a team player but can steer the ship alone if needed. I am looking forward to being able to work for you, in providing excellent customer service and anything else you may need help with. Here are some of the tools I have extensive experience with. I am also eager to learn and open to training for any additional tools your support may require: Zendesk, Intercom, Freshdesk, Gorgias, Shopify, WooCommerce, Notion, Stripe, Pipedrive, Justcall, Slack, Zoom, , Gmail, and Outlook. I'm online almost 24/7, so please feel free to contact me anytime, and I will respond as soon as possible!
    Featured Skill Freshdesk
    Gorgias
    Shopify
    Intercom
    Customer Support
    Slack
    Gmail
    Online Chat Support
    Customer Service
    Email Support
    Zendesk
    Health & Fitness
    Customer Support Plugin
  • $6 hourly

    • 4.8/5
    • (7 jobs)
    I am your partner! With the extensive experience and skills that I have developed over the years, I am confident to say that I can be one of your partners to help you grow your business! Team Leader - Trainer - Customer Service Expert - Technical Support - Email Support - Chat Support - Data Researcher - Order Fulfillment - Zendesk - Freshdesk - Shopify
    Featured Skill Freshdesk
    Email Communication
    Administrative Support
    Data Mining
    Data Entry
    Customer Service
    Technical Support
    Email Support
    Online Chat Support
    Zendesk
  • $12 hourly

    • 4.9/5
    • (5 jobs)
    Experienced customer service representative with a history of working in the outsourcing/offshoring industry for four years. It helped enhance my communication skills and interpersonal skills. I am flexible, dedicated to work and I always aim to provide the best performance/results in every task. I also had my achievements working as Top Agent in Voice of Customers 2018 and Top Agent for Quality 2016. Please feel free to contact me.
    Featured Skill Freshdesk
    Customer Support
    Scheduling
    Administrative Support
    Telemarketing
    Cold Calling
    Data Entry
    Customer Service
    Communication Skills
    Google Workspace
    Email Support
    Online Chat Support
  • $6 hourly

    • 5.0/5
    • (2 jobs)
    Hello there! Are you seeking a reliable customer service professional with a knack for social media management and Bookkeeping? Look no further! With over 10 years of hands-on experience in customer service, I excel in providing top-notch support across multiple channels including phone calls, live chat, and email. Here's how I can add value to your team: 📞 Customer Service Expertise: I have a proven track record of delighting customers through timely and empathetic communication. Whether it's resolving complex issues or providing product assistance, I ensure every interaction leaves a positive impression. 💬 Multi-channel Support: I'm adept at handling customer inquiries across various platforms, ensuring consistent and seamless communication. From troubleshooting technical issues to offering personalized assistance, I thrive in dynamic support environments. 📧 Email Management: Crafting clear, concise, and professional emails is second nature to me. I understand the importance of prompt responses and strive to exceed customer expectations with every interaction. 📱 Social Media Management: Leveraging my knowledge of social media platforms, I can help amplify your brand's presence and engage with your audience effectively. From content creation to community management, I ensure your social media channels reflect your brand's voice and values. 🖼️ Bookkeeping : With three years of experience providing QuickBooks support, I am well-equipped to assist with various bookkeeping responsibilities, including managing accounts receivable (A/R), accounts payable (A/P), conducting reconciliations, and rectifying any discrepancies that may arise. Let's collaborate to elevate your customer support and social media strategies to new heights! Feel free to reach out to discuss how I can contribute to your team's success. Looking forward to connecting with you soon! Warm regards, Mary Jane Sierra
    Featured Skill Freshdesk
    Email Communication
    CRM Software
    Flocknote
    Slack
    Freshworks CRM
    Customer Support
    Sales Presentation
    Coaching Session
    Intuit QuickBooks
    Technical Support
    LivePerson
    Salesforce
    Phone Support
    Zendesk
  • $20 hourly

    • 4.9/5
    • (6 jobs)
    𝗠𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 7 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗦𝗢𝗟𝗜𝗗 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝘄𝗶𝘁𝗵 𝗮 𝗽𝗿𝗼𝘃𝗲𝗻 𝗵𝗶𝘀𝘁𝗼𝗿𝘆 𝗼𝗳 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝗿𝗲𝗺𝗼𝘁𝗲𝗹𝘆. Why me? Handled multiple 8-figure Shopify Stores 100% Job success History Experienced in customer handling in different business types Can work under minimal to no supervision Always open to new opportunities I specialize in customer service for e-commerce, using Gorgias, Freshdesk and Zendesk as my platforms, and handling phone calls. Additionally, I have experience in: Salesforce Shopify Amazon Team Leadership Quality Analysis Community Management Emplifi Meta Recharge Loop Flowspace Shipbob Warehance Packiyo Extensiv Pipe17 Confluence Jira Monday.com ClickUp Email and Chat Support Order Fulfillment and Processing Product Research Facebook Ads Graphic Designing Real Estate Cold Calling (Batch Dialer) Canva I am online most of the time. Feel free to message me or schedule a meeting. Let's get connected! Your next Freelancer, PJ 😉
    Featured Skill Freshdesk
    Shopify
    Recharge
    Gorgias
    Email Support
    Ecommerce
    Social Media Management
    Zendesk
    Technical Support
    Order Fulfillment
    Sales
    Data Entry
    Customer Service
    Customer Support
  • $6 hourly

    • 5.0/5
    • (5 jobs)
    𝙏𝙝𝙚𝙨𝙚 𝙢𝙞𝙜𝙝𝙩 𝙝𝙞𝙩 𝙘𝙡𝙤𝙨𝙚 𝙩𝙤 𝙝𝙤𝙢𝙚. 👉 Managing your schedule eating up your day? 👉 Tired of losing customers to bad support? 👉 Overwhelmed with emails and admin tasks? 𝙈𝙮 𝙤𝙫𝙚𝙧 𝙖 𝙙𝙚𝙘𝙖𝙙𝙚 𝙤𝙛 𝙚𝙭𝙥𝙚𝙧𝙞𝙚𝙣𝙘𝙚 𝙞𝙨 𝙝𝙚𝙧𝙚 𝙛𝙤𝙧 𝙮𝙤𝙪. 🤝 Let me show you what I offer. 💎 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙀𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙘𝙚 ✦ Friendly, professional support via email, chat, and phone. ✦ Resolves inquiries while maintaining brand reputation. ✦ Enhances satisfaction and loyalty with every interaction. 💎 𝘾𝙤𝙡𝙙 𝘾𝙖𝙡𝙡𝙞𝙣𝙜 & 𝘼𝙥𝙥𝙤𝙞𝙣𝙩𝙢𝙚𝙣𝙩 𝙎𝙚𝙩𝙩𝙞𝙣𝙜 ✦ Converts leads into clients with persuasive outreach. ✦ Fills calendars with qualified appointments. ✦ Builds strong client relationships to drive growth. 💎 𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙘𝙚 (𝙋𝙖𝙨𝙨𝙥𝙤𝙧𝙩 & 𝙎𝙎𝙎 𝙁𝙤𝙧𝙢𝙨) ✦ Simplifies processes with clear guidance for quick, accurate completion. ✦ Reduces stress and ensures hassle-free results. 💎 𝙊𝙧𝙙𝙚𝙧 𝙏𝙖𝙠𝙞𝙣𝙜 ✦ Streamlines orders to capture every opportunity. ✦ Ensures efficient, client-focused processing. 💎 𝘾𝙤𝙡𝙡𝙚𝙘𝙩𝙞𝙤𝙣𝙨 ✦ Recovers funds professionally while maintaining relationships. ✦ Handles sensitive financial matters with care. 💎 𝙊𝙣𝙡𝙞𝙣𝙚 𝙍𝙚𝙨𝙚𝙖𝙧𝙘𝙝 & 𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 ✦ Delivers accurate research and error-free data entry. ✦ Saves time and supports informed decision-making. 💎 𝙏𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 ✦ Provides fast, clear troubleshooting to resolve issues. ✦ Simplifies technical concepts for improved understanding. ✦ Minimizes downtime while enhancing customer experience. And here are some 𝙏𝙊𝙊𝙇𝙎 and 𝙋𝙇𝘼𝙏𝙁𝙊𝙍𝙈𝙎 I can work in my sleep: ✦ 𝘍𝘳𝘦𝘴𝘩𝘥𝘦𝘴𝘬 ✦ 𝘑𝘪𝘳𝘢 ✦ 𝘙𝘪𝘯𝘨𝘤𝘦𝘯𝘵𝘳𝘢𝘭 ✦ 𝘚𝘭𝘢𝘤𝘬 ✦ 𝘡𝘰𝘰𝘮 ✦ 𝘚𝘬𝘺𝘱𝘦 ✦ 𝘖𝘶𝘵𝘭𝘰𝘰𝘬 ✦ 𝘗𝘰𝘥𝘪𝘰 ✦ 𝘚𝘢𝘭𝘦𝘴𝘧𝘰𝘳𝘤𝘦 ✦ 𝘖𝘱𝘦𝘯𝘗𝘩𝘰𝘯𝘦 ✦ 𝘎𝘰𝘰𝘨𝘭𝘦 𝘚𝘶𝘪𝘵𝘦/ 𝘞𝘰𝘳𝘬𝘱𝘭𝘢𝘤𝘦 ✦ 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 𝘖𝘧𝘧𝘪𝘤𝘦 𝘚𝘶𝘪𝘵𝘦𝘴 ✦ 𝘊𝘩𝘢𝘵𝘎𝘗𝘛 ✦ 𝘖𝘳𝘢𝘤𝘭𝘦 ✦ 𝘍𝘢𝘤𝘦𝘣𝘰𝘰𝘬 ✦ 𝘈𝘮𝘢𝘻𝘰𝘯 Now that you know I'm a Jack of all trades, 𝙖 𝙈𝙖𝙨𝙩𝙚𝙧 𝙤𝙛 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙩𝙝𝙞𝙣𝙜𝙨 𝙙𝙤𝙣𝙚, it's time to take the next step. 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙩𝙪𝙧𝙣 𝙮𝙤𝙪𝙧 𝙩𝙤-𝙙𝙤 𝙡𝙞𝙨𝙩 𝙞𝙣𝙩𝙤 𝙖 𝙙𝙤𝙣𝙚 𝙡𝙞𝙨𝙩? 👉 Send me a private Upwork Message 👉 Click the green Schedule Meeting Button 👉 Choose one for 30 minutes and I'll confirm a timeslot Talk soon, 𝙈𝙖𝙧𝙞𝙨𝙨𝙖
    Featured Skill Freshdesk
    Phone Communication
    Payment Processing
    Debt Collection
    Real Estate Cold Calling
    Order Tracking
    Order Processing
    Order Entry
    Scheduling
    Data Entry
    Appointment Setting
    Online Chat Support
    Phone Support
    Email Support
    Customer Service
  • $7 hourly

    • 5.0/5
    • (18 jobs)
    𝐇𝐢𝐠𝐡𝐥𝐲 𝐦𝐨𝐭𝐢𝐯𝐚𝐭𝐞𝐝 𝐚𝐧𝐝 𝐫𝐞𝐬𝐮𝐥𝐭𝐬-𝐨𝐫𝐢𝐞𝐧𝐭𝐞𝐝, 𝐈 𝐞𝐱𝐜𝐞𝐥 𝐢𝐧 𝐛𝐨𝐭𝐡 𝐭𝐞𝐚𝐦 𝐬𝐞𝐭𝐭𝐢𝐧𝐠𝐬 𝐚𝐧𝐝 𝐢𝐧𝐝𝐞𝐩𝐞𝐧𝐝𝐞𝐧𝐭 𝐞𝐧𝐝𝐞𝐚𝐯𝐨𝐫𝐬. 𝐖𝐢𝐭𝐡 𝐚 𝐩𝐫𝐨𝐯𝐞𝐧 𝐚𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭𝐥𝐲 𝐦𝐚𝐧𝐚𝐠𝐞 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐩𝐫𝐢𝐨𝐫𝐢𝐭𝐢𝐞𝐬, 𝐈 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭𝐥𝐲 𝐝𝐫𝐢𝐯𝐞 𝐭𝐨𝐰𝐚𝐫𝐝𝐬 𝐚𝐜𝐡𝐢𝐞𝐯𝐢𝐧𝐠 𝐠𝐨𝐚𝐥𝐬 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞 𝐚𝐧𝐝 𝐩𝐞𝐫𝐬𝐞𝐯𝐞𝐫𝐚𝐧𝐜𝐞. ✅ 𝐄𝐦𝐚𝐢𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭(Gmail, ZohoMail) ✅ 𝐂𝐑𝐌 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (Zoho CRM) ✅ 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (Google Calendar, Zoho) ✅ 𝐁𝐨𝐨𝐤𝐤𝐞𝐞𝐩𝐢𝐧𝐠 & 𝐈𝐧𝐯𝐨𝐢𝐜𝐢𝐧𝐠 (Zoho Booking) ✅ 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 (Email, Chat, Zendesk, Freshdesk) ✅ 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 𝐚𝐧𝐝 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 ✅ 𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (WordPress) ✅ 𝐆𝐨𝐨𝐠𝐥𝐞 𝐒𝐮𝐢𝐭𝐞 𝐒𝐤𝐢𝐥𝐥𝐬 (Google Drive, Google Docs, Google Sheets) I am excited to work with you!😉 -𝕸𝖊𝖑𝖆𝖓𝖎𝖊🌻
    Featured Skill Freshdesk
    Google Sheets
    Zoho Books
    Zoho Desk
    Email Support
    Online Chat Support
    Zendesk
    Customer Support
    Figma
    WordPress
    Zoho CRM
    Database Management
    Product Support
    Google Docs
    Data Entry
  • $14 hourly

    • 5.0/5
    • (11 jobs)
    As a Customer Service Representative & Translator at Wicked Weasel Bikinis, I provide exceptional service and support to customers from different countries and cultures, using my skills in Kentico, Omnipack, and Cin7. I have been working in this role for over a year and a half, and I enjoy the challenge and diversity of the work. Previously, I worked as a Customer Service Representative at FitBee and SM, where I gained valuable experience in handling customer inquiries, complaints, and feedback, as well as using various CRM systems and tools. I have a Bachelor of Science in Information Technology from Wesleyan University - Philippines, which has equipped me with the technical and analytical skills to perform my duties efficiently and effectively. I am passionate about delivering quality service and satisfaction to customers, and I am always eager to learn new skills and improve my competencies. I am a team player, a problem solver, and a communicator, and I strive to uphold the values and goals of Wicked Weasel Bikinis. I work hard for the satisfaction of my client. You can reach me on Viber / Whatsapp 24/7. Experienced in: ✅Responding to Emails / Chats / Tickets ✅Handling orders on Shopify / Lazada / Shopee / Kentico / Cin7 ✅Arranging shipping options via StarShipIt / ShipHero / Omnipack / Way2Send ✅Answering tickets on Freshdesk / HelpDesk / Richpanel ✅Computer Proficiency in Windows and MacOS
    Featured Skill Freshdesk
    Order Fulfillment
    Customer Service
    Customer Support
    Email Communication
    Data Entry
    Order Tracking
    German
    Email Support
    Online Chat Support
    Microsoft Excel
    Microsoft Office
    Microsoft Word
  • $7 hourly

    • 4.9/5
    • (9 jobs)
    I am an experienced Customer Support professional with 12 years of experience, specializing in E-Commerce. I possess a high level of professionalism, positivity, and a willingness to help. My work ethic is strong, and I am adaptable. In my role at Shopify, I serve as Customer Support and Virtual Assistant, handling tasks such as managing tickets and answering emails, processing returns and refunds, communicating with suppliers, data entry, resolving disputes with Klarna and Stripe, and following standard procedures and policies. I am proficient in using tools such as Zendesk, Livechat, Shopify, Notion, Google Workspace, Facebook Business Manager, Dispute Management, and updating tracking information. I am passionate about helping people and committed to delivering excellent service. If you are looking for someone who can help you with your business, and I am open to any other different more tasks you may have because I have "Go" attitude. Let's work!
    Featured Skill Freshdesk
    Facebook Business Page
    Virtual Assistance
    Dropshipping
    Product Listings
    Alternative Dispute Resolution
    Google Workspace
    Amazon FBA
    Shopify
    Shopify Dropshipping
    Customer Service
    TikTok
    Canva
    Zendesk
    Online Chat Support
  • $9 hourly

    • 4.6/5
    • (9 jobs)
    𝙎𝙚𝙚𝙠𝙞𝙣𝙜 𝙖𝙣 𝙖𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 𝙬𝙝𝙤 𝙘𝙖𝙣 𝙝𝙞𝙩 𝙩𝙝𝙚 𝙜𝙧𝙤𝙪𝙣𝙙 𝙧𝙪𝙣𝙣𝙞𝙣𝙜 𝙬𝙞𝙩𝙝𝙤𝙪𝙩 𝙙𝙚𝙡𝙖𝙮? 🥸The Digital Dynamo you've been waiting for is here! 💎7+ years of Customer Service (with 4+ years of E-commerce & Marketing Experience) 📚Certified Bookkeeper 🎖️100% Job Success Score | ⭐5/5 Reviews 💎𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 and 𝘽𝙍𝘼𝙉𝘿 𝙊𝙐𝙏𝙍𝙀𝘼𝘾𝙃 𝙋𝙍𝙊 These crucial aspects are essential for ensuring customer loyalty, reputation management, building trust, expanding the customer base, and competitive advantage. My presence in your team will foster 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣, 𝙚𝙣𝙝𝙖𝙣𝙘𝙚 𝙗𝙧𝙖𝙣𝙙 𝙧𝙚𝙥𝙪𝙩𝙖𝙩𝙞𝙤𝙣, 𝙚𝙭𝙥𝙖𝙣𝙙 𝙮𝙤𝙪𝙧 𝙧𝙚𝙖𝙘𝙝, 𝙖𝙣𝙙 𝙙𝙧𝙞𝙫𝙚 𝙥𝙤𝙨𝙞𝙩𝙞𝙫𝙚 𝙬𝙤𝙧𝙙-𝙤𝙛-𝙢𝙤𝙪𝙩𝙝. Thereby optimizing customer lifetime value and global market positioning. Very tech-savvy - - I basically married the following tools since ages ago: ● Zendesk ● Microsoft Dynamics 365 ● Hubspot ● Zoho Desk ● Freshdesk ● Salesforce ● MailChimp ● Discord ● Billo ● Google Suite ● Avaya ● Shopify ● Order Desk ● Aftership ● Meta for Business ● Lead Generation (LinkedIn, Social Media, Email, SMS) ● Copywriting ● Influencer Marketing ● Social Media Strategy 📚𝘼+ 𝘽𝙊𝙊𝙆𝙆𝙀𝙀𝙋𝙀𝙍 Effective bookkeeping plays a pivotal role in financial management. Hiring me as your Bookkeeper will help your team 𝙢𝙖𝙞𝙣𝙩𝙖𝙞𝙣 𝙖𝙘𝙘𝙪𝙧𝙖𝙩𝙚 𝙧𝙚𝙘𝙤𝙧𝙙𝙨 𝙤𝙛 𝙛𝙞𝙣𝙖𝙣𝙘𝙞𝙖𝙡 𝙩𝙧𝙖𝙣𝙨𝙖𝙘𝙩𝙞𝙤𝙣𝙨, 𝙩𝙞𝙢𝙚𝙡𝙮 𝙙𝙖𝙩𝙖 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩, 𝙜𝙚𝙩 𝙧𝙚𝙡𝙚𝙫𝙖𝙣𝙩 𝙞𝙣𝙨𝙞𝙜𝙝𝙩𝙨, 𝙖𝙣𝙙 𝙪𝙥𝙝𝙤𝙡𝙙 𝙘𝙤𝙣𝙛𝙞𝙙𝙚𝙣𝙩𝙞𝙖𝙡𝙞𝙩𝙮. Hence building trust, ensuring compliance, informed decision-making, and financial transparency in business. Bookkeeper Certified -- I eat numbers for a living and these tools prove it: ● Xero ● QuickBooks ● Dext ● Microsoft Dynamics 365 ⌛𝙋𝙍𝙊𝘿𝙐𝘾𝙏𝙄𝙑𝙄𝙏𝙔? This isn't an issue for me! These tools are my sidekicks in driving efficiency, resource optimization, innovation, and career growth while fostering client satisfaction, teamwork, and work-life balance. ● Notion ● Airtable ● Asana ● Trello ● HubSpot ● Zoho ● Salesforce ● Zoom ● Slack ● ClickUp ● Zapier ● Huspot ● GoHighLevel ● Make ● Evernote 𝙏𝙝𝙚𝙨𝙚 𝙖𝙧𝙚 𝙟𝙪𝙨𝙩 𝙨𝙤𝙢𝙚 𝙤𝙛 𝙩𝙝𝙚 𝙝𝙖𝙩𝙨 𝙩𝙝𝙖𝙩 𝙄'𝙢 𝙬𝙚𝙖𝙧𝙞𝙣𝙜! Reach me if you need help building your website in 𝙎𝙦𝙪𝙖𝙧𝙚𝙨𝙥𝙖𝙘𝙚, creating designs in 𝘾𝙖𝙣𝙫𝙖, or even throwing 𝙚𝙫𝙚𝙣𝙩𝙨 globally! 𝐖𝐡𝐚𝐭𝐞𝐯𝐞𝐫 𝐬𝐩𝐚𝐜𝐞 𝐲𝐨𝐮'𝐫𝐞 𝐢𝐧, 𝐈'𝐯𝐞 𝐠𝐨𝐭 𝐲𝐨𝐮 𝐜𝐨𝐯𝐞𝐫𝐞𝐝.🥸
    Featured Skill Freshdesk
    HootSuite
    Zoho Desk
    HubSpot
    QuickBooks Online
    Squarespace
    Notion
    Canva
    Shopify
    Bookkeeping
    Xero
    Zendesk
    Ecommerce
    Administrative Support
    Customer Service
  • $9 hourly

    • 4.6/5
    • (16 jobs)
    ❗❗ HIRE ME NOW ❗❗ Here are the reasons why you should consider me for your projects: I am an expert in Customer Service Support/Administrative tasks: ⭐️Handling support tickets and emails using the following tools and platforms: ✅Helpscout ✅Outlook ✅Groove ✅Olark ✅Gmail ✅Zendesk ✅Freshdesk ✅Gorgias ✅Etsy ✅Intercom ✅Amazon ✅Omnisend ✅Twilio ✅Asana/Zoho/Trello ⭐️eCommerce and Dropshipping Store Management, such as following up with Suppliers, handling refunds and reshipments, disputes or chargebacks, and overriding products ⭐️ Social Media Handling: Facebook, Instagram, Twitter (Posting, Browsing, and searching, E.G. Facebook, Answering comments and reviews, etc...) I also do Shopify Order Fulfillment using the following tools/Shopify App: ✅Oberlo ✅Shipstation ✅Dropified ✅Ali Express ✅CJ Dropshipping ✅Amazon ✅Wordpress Other skills and services I offer: ⭐️Social Media Management ⭐️Facebook Moderation ⭐️Web / Product Research ⭐️General Admin Work and Data Entry ⭐️Real Estate Admin ⭐️Graphic Designs ⭐️Phone handling - Inbound/Outbound Customer Service ⭐️Lead Generation and Appointment Setting I am flexible, open to changes, and highly trainable. I love communicating with other people, I am hardworking and I always make sure to provide the best support to everyone I will ever work with.
    Featured Skill Freshdesk
    Canva
    ChatGPT
    Gorgias
    Order Fulfillment
    Shopify
    Administrative Support
    Amazon
    Copywriting
    Customer Service
    Marketing
    Social Media Management
    Online Chat Support
    Help Scout
    Zendesk
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