Hire the best Chat Support Specialists in the Philippines

Check out Chat Support Specialists in the Philippines with the skills you need for your next job.
Clients rate Chat Support specialists
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based on 5,661 client reviews
  • $50 hourly
    Do you want to convert more leads into customers and increase the purchases made by your customers? If so, then I’ll be able to help you 🙂 I help businesses boost their success by providing email copywriting and strategy services. I'm certain that there are a lot of qualified copywriters out there but -- I believe that what makes me 💎 unique compared to others is that I’m also a strategist. I’m capable of organizing A/B testings, analyzing email statistics, and planning beneficial improvements based on those. Aside from that, I also write thoughtful and emphatic emails that educate, entertain, inform, and persuade your readers to take the action you want. Nobody is interested in reading lifeless or boring copy so I’ll connect with your readers by creating story-based, direct response emails that build trust and long-term relationships. How will I do this? I'll conduct 🔎 extensive research about your target market to understand their pains, goals, and desires. Then, I’ll write emails that trigger their interest and make them feel heard. You see, my vision is -- whenever people read your emails, they’ll be excited to hear more from you, engage with your content, buy your product or service, and recommend you to their friends. So if you're interested in working with me to make that vision happen, send me a message. - Arianne ✨
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    Email Campaign Setup
    Email Copywriting
    Email Marketing
    Copywriting
    Email Marketing Strategy
    Sales & Marketing
    Marketing Automation
    Community Engagement
    Social Media Management
    Photo Editing
    Canva
    Online Chat Support
  • $40 hourly
    ⚡ I'm the professional you need, and here's why: As a Top-Rated No-Code Developer/Automation Engineer, I specialize in creating streamlined, efficient business solutions. My expertise lies in Jotform, Zapier, Airtable, Hubspot, Google Sheets, PandaDoc, and many other no-code/low-code apps. What I Offer: Experience the Power of Productivity! I am an expert in no-code/low-code solutions, focused on automation and AI. My mission is to help you reclaim your time by offering expert advice, hands-on assistance, and custom-made templates and tutorials. Stats: • No-Code Automations Created: Over 5,000 • Satisfied Clients: 300+ • Platforms Mastered: 30+ Specializations: • Advanced Automation: Specializing in Zapier, Airtable, Google Sheets, Jotform • Operations: From API integrations to process optimization, I handle it all – including troubleshooting, workflow design, and system configurations • CRM and Project Management: Expertise in HubSpot, Airtable, and Google Workspace, ensuring seamless CRM setups and project management solutions • Google Workspace: In-depth knowledge of Sheets, Docs, Forms, and Drive for business optimization • Technical Skillset: Leveraging ChatGPT for enhanced productivity and innovative solutions About Me: • Passionate about technology and efficiency • Curious and always learning • Systematic and strategic in approach • Creative and analytical thinker • Dedicated to finding solutions and overcoming challenges ⚡ With a background in technical project management, I excel at understanding, utilizing, and implementing software solutions for diverse business needs. I'm not just a developer; I'm a bridge between your business needs and technical capabilities. My strength lies in translating complex requirements into tangible, user-friendly no-code solutions.
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    Zapier
    CSS 3
    WordPress
    CSS
    JavaScript
    HTML
    Adobe Illustrator
    Jotform
    Adobe Photoshop
    Technical Support
    Email Support
    Online Chat Support
  • $35 hourly
    If you need help with Zapier, API, Webhooks, Workflow Strategy and implementation, Forms Data capture, Sales & Marketing Automation, Social Media automation, and Zapier fix/troubleshooting, then look at my profile, and let's connect! 👇🏼 ⭐⭐⭐⭐⭐ - "Great! Easy to work with and efficient." (Job post: Fix Zapier issue - Create Pipedrive deal from new inbound email) ⭐⭐⭐⭐⭐ - "Brian was very detail-oriented. I highly recommend his services!" (Job post: Zapier Expert) 👇🏼 I can help automate your workflows or integrate your tech stack around platforms including but not limited to: ⭐ Kajabi, Teachable, Thinkific, Kartra, Circle, Trainerize ⭐ ActiveCampaign, MailChimp, Klaviyo, Flodesk, Close.io, Hubspot, Copper, ActiveCampaign, Pipedrive, ClickFunnels, Go High Level, PersistIQ, Growbots, Outreach, SalesLoft, Apollo, Instantly, WordPress, Actionstep ⭐ Zoom, Vimeo ⭐ ThriveCart, Shopify ⭐ ClickUp, Asana, Trello, Monday.com ⭐ Calendly, Acuity, ScheduleOnce(OnceHub) and other similar booking apps ⭐Jotform, Typeform, Wufoo, WordPress forms, and other online/web forms, Facebook/Meta Leads Ads ⭐Google Drive, Sheets, Docs, Gmail and SMS, ManyChat ⭐Instagram, Facebook Leads Ads, Pinterest Other services: ⭐CRM setup ⭐ Saas Tech Support/Customer Support ⭐Saas Integrations ⭐ Sales Funnel Build & Migration ⭐ Email Parsing/Data extraction via Zapier ⭐ Form Creation | Intermediate CSS Other experiences: ⭐Former Customer Success Manager at Gondola.travel and PersistIQ (remote/Upwork) ⭐Customer Support and VA at Playable.video (remote/Upwork) ⭐More than 5 years of tech support/customer support/customer service in both remote and call center setting ⭐More than 5 years of outbound/inbound sales experience in both remote and call center setting ⭐Tech and Marketing VA experience for marketing agencies and consultants/online coaches (remote/Upwork) ⭐Project Management experience (remote/Upwork) A few more feedback on my Upwork profile (check out my Profile to validate or to learn more): ⭐⭐⭐⭐⭐"Brian was really easy to work with and was able to figure out my problem very quickly. He was able to troubleshoot and help us figure out a few more things. We are going to work with him again in the future. Highly recommend for automations!" ------------------------------------------------------------------------------------------------------------------------ ⭐⭐⭐⭐⭐"Absolut amazing freelancer! I hat a difficult task. Actually I hired 3 other freelancer to solve it before I found Brian. His motivation and patience is remarkable! He solved my problem related to e-commerce and the tool Zapier.com. I will book him for my future projects!" ------------------------------------------------------------------------------------------------------------------------ I'm always responsive to messages, so don't hesitate to reach out. Happy to hop on a call to discuss your project and/or the role you're looking to fill! Cheers, Brian L.
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    Prospect List
    Appointment Setting
    Sales
    Light Project Management
    Technical Support
    Customer Service
    Customer Satisfaction
    Automated Workflow
    Zapier
    Marketing Automation
    Customer Support
    HubSpot
    Online Chat Support
    Email Support
  • $15 hourly
    I worked in the BPO industry for 9 years as a Customer Service/Sales Representative. I have trained by the best BPO companies in the Philippines. I handled Outbound, inbound and chat support accounts. I am a passionate worker and can work with less supervision but with great results. After a few months of being a Customer Service Agent, I was promoted to be a Team Leader. I can provide e-mail, chat and phone support or anything just to provide excellent customer service. I love to work with the team, plan success and be part of the solution to any challenges that we encounter. I believe that giving exceptional customer service is the key to a company's growth and success. As the years went by, I managed to learn a lot and improve myself on the attitude which is very essential in this industry such as reliability, patience, focus, time management, and a positive attitude. I am willing to learn, enhance myself to provide excellent customer service. I am a full-time freelancer and I am willing to work in shifting schedule.
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    Invoicing
    Email Communication
    Customer Service
    Customer Support
    Report Writing
    Customer Experience
    English
    Online Chat Support
    Phone Support
    Zendesk
  • $5 hourly
    Experienced customer support representative with a demonstrated history of working in the outsourcing/offshoring industry. Email, Live Chat and Calls (Inbound & Outbound) Representative for 6 years -handling basic issues (billing, account, product & services information) -solving complex issues (account disputes, refund concerns & some technical concerns involving devices or equipment) -Have worked with company provided CRM tools and Tawk.To platform for chat support. -Help in building knowledge base to help provide efficient support to my peers.
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    Online Chat Support
    Email Support
    Technical Support
    Customer Service
    Data Entry
  • $10 hourly
    Welcome to my profile! I am a detailed and thorough professional. I am efficient and quality is my top priority. I am perfectly capable of following instructions. I am a fast learner and I use all resources possible to learn new things. I am reliable and trustworthy. I have a proven and excellent track record backed by my experience in the Call center industry working for some of the world's most successful companies such as Telstra, AT&T and Sprint. Once you hire me, expect me to help your business like it is mine. Your business' growth and your 100% satisfaction is my ultimate goal.
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    Technical Support
    Online Chat Support
    Order Fulfillment
    Multitasking
    Dropshipping
    Order Processing
    Phone Communication
    Ticketing System
    Zendesk
    Gorgias
    Sales
    Customer Service
    Sales & Marketing
    Zoho CRM
  • $6 hourly
    Expert in: Customer Service (Email & Live Chat support) Social Media Ads Admin I was a call center (Customer & Technical voice support) representative for almost 8 years and I am now a full-time freelancer that offers excellent customer service & personal assistant work. I am hardworking and dedicated, I can work on flexible schedules, very reliable, and an honest person. I'm a fast-learner and capable to follow instructions easily and can also work with minimal supervision, communicate well, and give quality work output. I am well versed in the following tools: -Google Docs -Microsoft Office Applications (Excel, Work, PowerPoint) -S.L.A.C.K -Shopify -Gorgias -Reamaze -Shipstation -Social Media Platform (Facebook) -Fulfillment -Shipmonk
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    Customer Service
    Technical Support
    Microsoft Excel
    Customer Satisfaction
    Email Support
    Online Chat Support
    Customer Support
  • $10 hourly
    Welcome to my profile! With 7 years of proven expertise in customer service, I specialize in providing exceptional live chat, tech support, and phone support to clients. I thrive in fast-paced environments, adept at multitasking, and ensuring top-notch customer satisfaction. My analytical problem-solving skills enable me to troubleshoot and isolate issues remotely, ensuring seamless solutions for clients' needs. I am highly customer-oriented, dedicated to delivering outstanding service at all times. Skills: Customer Service: Live Chat, Tech Support, Phone Support Problem Solving: Remote Troubleshooting, Issue Isolation Time Management: Fast-Paced & Multitasking Customer Focus: Ensuring Satisfaction Tools: Zendesk Slack Intercom Athena Discord Telegram Spreadsheets MS Office Tools
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    Community Management
    Email Communication
    Community Engagement
    Community Moderation
    Customer Service
    Data Entry
    Customer Satisfaction
    Community Strategy
    Online Research
    Online Chat Support
    Email Support
    Technical Support
  • $20 hourly
    𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒕 𝒓𝒆𝒂𝒅𝒚 𝒇𝒐𝒓 𝒕𝒉𝒆 𝒍𝒐𝒏𝒈 𝒉𝒂𝒖𝒍! 🚀💼 ⚡⚙️ High-Speed Internet and Equipment 📞🤝 Communicative and Reliable 💰‍💻 Cost-Effective and Tech-Savvy Here's the scoop on why clients love booking me! 🌟👇 🟢 𝑱𝒊𝒍𝒍-𝒐𝒇-𝒂𝒍𝒍-𝒕𝒓𝒂𝒅𝒆𝒔 • A virtual assistant with a knack for mastering diverse tasks – from acing social media management and content creation to nailing data entry, organizing files, and conquering internet research. Consider me your go-to resource for all-around task management with a touch of finesse! 💼✨ 🟢 𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑺𝒐𝒓𝒄𝒆𝒓𝒚: • Crafting captivating graphics with Adobe Photoshop and Canva Pro, seamlessly scheduling posts with Tailwind, Buffer, Hootsuite, Later and Meta Business Suite, and infusing every post with thoughtful content creation, planning, and strategic hashtag research for maximum impact. 🟢 𝑰𝒏𝒇𝒍𝒖𝒆𝒏𝒄𝒆𝒓 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: • From finding the perfect collaboration to building meaningful connections. 🟢 𝑪𝒉𝒂𝒕 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 𝑬𝒏𝒕𝒉𝒖𝒔𝒊𝒂𝒔𝒕: • Bringing lively energy to conversations, always with the goal of making your customers happy and satisfied, with the assistance of ChatGPT. 🟢 𝑽𝒊𝒓𝒕𝒖𝒂𝒍 𝑨𝒔𝒔𝒊𝒔𝒕𝒂𝒏𝒄𝒆 𝑹𝒐𝒄𝒌𝒔𝒕𝒂𝒓: • Commanding the Microsoft trio - Word, Excel, PowerPoint, and the Google squad - Docs, Sheets, Slides, and Forms, while also excelling in data entry, transcription, and adeptly managing calendars. 🟢 𝑽𝒊𝒅𝒆𝒐 𝑬𝒅𝒊𝒕𝒊𝒏𝒈 𝑾𝒉𝒊𝒛: • Skilled in crafting compelling visual stories using tools like Clipchamp, CapCut, Canva Pro, Power Director, and the mighty Adobe Premiere Pro. 🟢 𝑷𝒓𝒐𝒋𝒆𝒄𝒕 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝑺𝒂𝒗𝒗𝒚: • Steering the ship with Trello and AirTable, coupled with efficient calendar management for smooth project coordination and organization. 🟢 𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 𝑴𝒂𝒓𝒗𝒆𝒍: • Excited to serve as your dependable virtual assistant, taking on tasks and lightening your workload with a virtual cape at the ready! 🦸‍♂️🏻 Wrapping it up with a bow! 🙇‍♀️ Your all-in-one virtual assistant, committed to bringing a smile and ensuring your tasks are handled seamlessly. Ready for a journey of success together! 🚀💼 𝑱𝒖𝒔𝒕 3 𝒒𝒖𝒊𝒄𝒌 𝒔𝒕𝒆𝒑𝒔 𝒍𝒆𝒇𝒕: 👉 Shoot me an Upwork Message. 👉 Hit the green Schedule Meeting Button. 👉 Pick a 15-minute slot, and I'll confirm the timeslot. Easy peasy!
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    Social Media Imagery
    Online Chat Support
    ChatGPT
    Personal Administration
    Google Sheets
    Graphic Design
    Canva
    Pinterest
    Content Writing
    Content Creation
    Social Media Content Creation
    Social Media Management
    Administrative Support
    Virtual Assistance
    Video Editing
  • $16 hourly
    I'm a top-notch freelancer and my goal is to provide high-quality, professional support to my clients. With over 10 years of experience, I am both prepared and fully equipped to meet my client's needs, while attaining results that my clients and their customers are pleased with. Rest assured that I work with 100% integrity and honesty. LIST OF EXPERTISE: - Virtual Assistant (Web research, Data Entry, Calendar Management, Daily Reports) - Email and Chat Handling using Zendesk, Gorgias, Live Chat, Intercom, Etc. - Social Media Management - Graphic Design (Canva) - Handling disputes/chargebacks Most of my jobs here in Upwork are related to e-commerce product management but there is still more than I can offer. I aim to deliver excellent service to meet the satisfaction of my client. The amazing feedback I receive from my clients speaks of how much I value professionalism and integrity in all my work.
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    Shopify
    Administrative Support
    Customer Service
    Ecommerce Website Development
    Online Chat Support
    Phone Support
    Microsoft Excel
    Email Communication
  • $10 hourly
    Safety Specialist for a mobile application - Moderating media and bio - Escalations Investigation Specialist - Handling Abusive and Harassment reports - Verifying users' account - Grooming task force Virtual assistant for an E-commerce store. - Managing a Shopify store - Basic knowledge of Facebook ads - Basic email marketing using KLAVIYO - Orderlist Fulfillment and Orders Processing - Knowledgeable with SHOPIFY and OBERLO - Communicates with the supplier for updates and orders. - Handle customer-related issues (live chat) - Product Researcher and Product importing - Editing product description - Basic Photoshop skills (text-based) - Knowledgeable with EXCEL and Google Spreadsheets Safety Specialist for a mobile application Yubo July 2020 – March 2023 Task: Moderating media and bio Escalations Investigation Specialist Handling Abusive and Harassment reports Verifying users' account Grooming task force Shopify store management Kosmetize (Shopify store) February 2020 – August 2020 Task: Managing a Shopify store Basic knowledge of Facebook ads Basic email marketing using KLAVIYO Orderlist Fulfillment and Orders Processing Knowledgeable with SHOPIFY and OBERLO Communicates with the supplier for updates and orders. Handle customer-related issues (live chat) Product Researcher and Product importing Editing product description Basic Photoshop skills (text-based) Knowledgeable with EXCEL and Google Spreadsheets Shopify store management Wolvestuff (Shopify store) May 2018 – December 2019 Task: Managing a Shopify store Basic knowledge of Facebook ads Basic email marketing using KLAVIYO Orderlist Fulfillment and Orders Processing Knowledgeable with SHOPIFY and OBERLO Communicates with the supplier for updates and orders. Handle customer-related issues (live chat) Product Researcher and Product importing Editing product description Basic Photoshop skills (text-based) Knowledgeable with EXCEL and Google Spreadsheets Customer Service Representative and Technical Support Convergys Baguio (Concentrix) November 2014 – June 2016 Tasks: Sales Online walkthrough for online application Customer Service Support for Bank Statements Customer Service Representative Noble Trends Unbound Inc. (NTUi) May 2012 – March 2014 Tasks: Recruiter Appointment Setter Customer Service Representative GGP Contact Solution February 2011 – May 2012 Tasks: Recruiter Appointment Setter Home-based Online English Teacher Academic Society Online (Acadsoc) December 2017 – March 2019 Courses: IELTS Course Business English Course General English Course for Adults Kids Course Teenager Course Free-talk Home-based Online English Teacher Sankei Online English February 2017 – December 2017 Courses: Business English Course General English Course Kids Course Free-Talk Office-based Online English Teacher ABC360 Online English School July 2014 – November 2014 Courses: IELTS Course Business English Course General English Course for Adults Kids Course Teenager Course Free-talk
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    Analytics
    Online Chat Support
    Content Moderation
    English Tutoring
    Technical Support
    Dropshipping
    Product Listings
    Order Fulfillment
    Customer Service
    CMS Product Upload
    Email Marketing
  • $8 hourly
    I am Febe and here's a list of what I can do: +SALES Telemarketing Sales Presentation Cold Calling Lead Generation Upselling +Marketing creating marketing strategies building campaigns Social Media Email Marketing/Email Campaign Setup Events Graphic Design Content Creation +Salesforce and other CRMS Salesforce Data Admin Creation/Update (Account Contacts, Opportunities, Quotations) Data Validation Data Research Data Cleanup Exporting Reports Building Reports CPQ -------------- I believe my skills and experiences have equipped me to become who I am today - a quick learner, resourceful, diligent, quick-thinker, disciplined, creative, passionate, and has a thirst for new learnings. I am young and ambitious, I take challenges as an opportunity. Take a chance on me, and I won't let you down.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Project Management
    Canva
    Adobe Photoshop
    Social Media Marketing
    Google Workspace
    Online Chat Support
    Email Support
    Customer Relationship Management
    Microsoft Dynamics CRM
    Form Development
    General Transcription
    Data Entry
    HubSpot
    Salesforce CRM
  • $7 hourly
    POSITIONS: - Customer Service Representative - Virtual Assistant - Appointment Setter - Office Staff - ESL Teacher - Data Entry Specialist - Chat support - Telemarketing SKILLS: Customer Assistance Professional manner Well-organized Teamwork skills Positive attitude Technical skills Highly motivated Time management TOOLS experienced: CRM Zoiper Airtable Google Hangouts Xen call Convoso dialer Pancake Slack I'm Jell, I am a customer service representative from the Philippines. I had BPO experience for almost three years handling customer service, tech support, complaints, and retention. Then I decided to work at home, to spend more time with my family For five years as a freelancer. I held positions as an online teacher, an appointment setter, and a virtual assistant. I am a fast learner and flexible with good communication abilities. I am fully confident I can adapt and am determined to learn new opportunities in your company. I am ready for a full-time and long-term position for this job. My goal is to save you time and help you reach your objectives by providing high-quality service and building a trustworthy connection with you as my client.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Virtual Assistance
    Recruiting
    Scheduling
    Customer Service
    Data Entry
    Teaching English
    BPO Call Center
    Telemarketing
    Customer Support
    Phone Support
    Online Chat Support
  • $10 hourly
    Welcome to my profile! I am a meticulous and organized person who can help you with your files, and analyze data to help you with your business needs! 💰 💻Cost-effective and Tech-Savvy 🌐⚙️ High-Speed Internet & Equipment 🕑 🔐Time Zone & Data Security   Here are the tasks I can do for you: 💻Technical Support - As a skilled Technical Support professional, I comprehensively understand various technical systems and software applications. My expertise lies in providing prompt and efficient resolution to customer issues, troubleshooting technical problems, and offering clear and concise instructions to users. I am adept at handling complex technical inquiries and can communicate technical concepts to non-technical individuals. 🧾Accounting Assistance - I am proficient in performing financial data entry, reconciling accounts, preparing financial reports, and assisting with budgeting and forecasting tasks. My attention to detail and accuracy ensure that financial records are maintained with precision, contributing to the organization's overall financial health. 🖥️Customer Service - I possess exceptional interpersonal and communication skills that make me an outstanding Customer Service professional. My ability to empathize with customers and actively listen to their needs allows me to deliver outstanding service and build lasting customer relationships. I am committed to ensuring customer satisfaction by promptly addressing inquiries, resolving concerns, and exceeding expectations. 💾Quality Analyst - As a dedicated Quality Analyst, I have a keen eye for detail and a passion for maintaining high standards. I am experienced in conducting quality audits, analyzing processes, and identifying areas for improvement. By implementing effective quality assurance measures, I contribute to the optimization of workflows and the delivery of exceptional products and services. 💿Data Analyst - With a strong analytical mindset and proficiency in data manipulation and interpretation, I excel as a Data Analyst. I am skilled in extracting, transforming, and visualizing data to derive valuable insights. Whether it's conducting data-driven research, creating reports, or making data-driven recommendations, I am adept at utilizing data to drive strategic decision-making and enhance business performance.     SOFTWARE   ✨ Project Management Tools: ASANA, Hootsuite, Xero, Genesys, DFM, ASD, Rave, Quickbooks   ✨ Social Media Management: Facebook, Tiktok, Instagram, LinkedIn   ✨ Communication Software: Whatsapp, Yahoo, Gmail, Skype, Zoom   ✨ Invoicing Software: Paypal, Direct Local Bank ✨ Microsoft and Google App: Microsoft Word, Powerpoint, Excel, OneDrive, OneNote, Google Docs, Sheets, Drive   ✨ Email and Calendar Management: GoogleCalendar, Outlook Calendar   ✨ Email Management and Automation: Gmail, Yahoo, Outlook   ✅ 100% Quality & productivity work ✅ Reliable for long-term relationships ✅ Communicate immediately ✅ Reasonable cost & everyday updates ✅ Fast turnaround and delivery on time ✅ Error-free code and development work ✅ An employee with good communication skills and an excellent work ethics I can start immediately! :)
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    Online Chat Support
    Virtual Assistance
    Quality Assurance
    Customer Service
    Bookkeeping
    WordPress
    HootSuite
    Asana
    Administrative Support
    Search Engine Optimization
    Office 365
    iOS
    Technical Support
    Microsoft Office
    Data Entry
  • $6 hourly
    Quality is the best business plan. Let me help you with your daily tasks so that you can maximize your time and productivity. As a former QA analyst for customer service for 8 years, I am skilled and trained in: • Email Handling (Outlook, Gmail) • Calendar Management • Internet Research • Transcription • Data Entry • MS Word, Excel, PowerPoint • Google Docs and Sheets I work on a flexible schedule and I am available for new projects anytime. Delivering high-quality results while meeting strict deadline is my top priority. If you think we're a good fit, please contact me. I look forward to hearing from you.
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    Supplier Search
    Product Hunting
    Virtual Assistance
    Customer Service
    Research & Strategy
    Research Documentation
    Quality Audit
    Quality Assurance
    Email Communication
    Data Entry
    Customer Support
    Fraud Detection
    Administrative Support
    Online Chat Support
  • $7 hourly
    Over the course of nearly seven years in the Customer Service industry, I have developed a genuine passion for supporting and helping people. Being able to make a positive impact through my work is incredibly fulfilling to me. I strive to be not just useful, but also highly accessible, efficient, and insightful in my customer interactions. Ultimately, my goal is to consistently deliver exceptional results to my clients and customers. My goal as a freelancer is to provide world-class customer service and a great customer experience, providing outstanding services as a virtual assistant and administrative support with my skills. Driven by a strong motivation for growth and continual improvement, I am committed to adapting and evolving in line with organizational needs. Skills: ✅knowledgeable with MS office, Excel google sheets ✅knowledgeable with Amazon ✅knowledgeable with XENCALL - CRM ✅DATA ENTRY ✅Sales Experience with EXPEDIA ✅Strong verbal (phone) communication skills utilizing active listening and clearly speaking to customers. ✅Strong written (email and chat) communication skills utilizing proper grammar and punctuation. ✅Ability to work independently but with supervision. ✅ Well-developed sense of urgency and follow-through; ✅Ability to multitask multiple systems, screens, and tasks during customer contacts. ✅Time management and adherence to schedules. ✅Ability to learn ad adapt to new software technologies ✅Meets and surpasses expectations ✅Knowledgeable and can handle PAYPAL disputes Best Regards, Daphnie
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    General Transcription
    PayPal
    Customer Service
    Data Management
    Administrative Support
    Refund Processing
    Telemarketing
    Technical Support
    Data Scraping
    Microsoft Excel
    Data Entry
    Online Chat Support
    Microsoft Office
    Email Support
  • $10 hourly
    Are you a busy entrepreneur looking for a ROCKSTAR CUSTOMER SUPPORT? Your search ends here! 🦄 The Virtual Assistant Unicorn 🌟 5+ years of PRO Virtual Assistance Experience 🥇 100% Job Success Score Here's how I will improve your business 👇🏻👇🏻👇🏻 🔥 𝙚𝘾𝙊𝙈𝙈𝙀𝙍𝘾𝙀 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 From seamless order processing to attentive customer assistance, I enhance operational efficiency and elevate shopping experiences. Let me optimize your online venture with top-notch eCommerce assistance for sustained growth and customer satisfaction. Here are the processes I can run for you 👇🏻 ✦ Supply Chain Planning ✦ Warehouse Management ✦ Inventory Management ✦ Order fulfillment ✦ Customer Service ✦ Marketing ✦ Shopify Product Upload Extensive experienced with the following 👇🏻 ✦ Amazon Seller Central ✦ Shopify Seems like a good fit for your eCommerce Empire? 👑 💬 Drop a personalized message and let's see in what capacity I could help 😊 or if you wanna learn more about what I can do for your business, here's more to this Unicorn 🦄👇🏻 🔥 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙀𝙍𝙑𝙄𝘾𝙀 and 𝙏𝙀𝘾𝙃𝙉𝙄𝘾𝘼𝙇 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 𝙋𝙍𝙊 These crucial facilitators are vital for instilling trust in the brand, fostering customer loyalty, and establishing a competitive edge. My inclusion in your team will promote customer retention, facilitate scalability, and mitigate risks, ultimately optimizing the lifetime value of customers and enhancing our global market standing. Highly adept with technology—I am proficient in handling a variety of tools and technologies. 👇🏻 ✦ Zendesk ✦ Freshdesk ✦ Salesforce ✦ Microsoft Dynamics 365 ✦ Discord ✦ Slack ✦ Trello ✦ Teams ✦ Zoho ✦ Notion 🟢 If you're sold and think we're a good fit 💬 Drop a personalized message and let me know 📞 When would the best time be for a Discovery Call Talk Soon, Ica
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Amazon
    Ecommerce Platform
    Ecommerce Product Upload
    SEO Writing
    Ecommerce SEO
    Amazon SEO
    Shopify
    Customer Service
    Administrative Support
    Technical Support
    Ecommerce Support
    Email Communication
    Online Chat Support
    Data Entry
    Email Support
  • $10 hourly
    🌟 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣 𝙖𝙣𝙙 𝙈𝙪𝙡𝙩𝙞𝙛𝙖𝙘𝙚𝙩𝙚𝙙 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 𝙎𝙥𝙚𝙘𝙞𝙖𝙡𝙞𝙨𝙩📞📧💬 💪 6+ years of Customer Service Experience with VA Competence 📜 Upwork Skill Certified for Customer Service | Top 10% of Talent Marketplace What makes me special? 🧠 Quick learner with an eagle eye for detail. 💼 Experienced in call center and BPO environments. 🚀 Self-driven and independent professional. ❤️ Empathetic with strong critical thinking. ⌛ Exceptional multitasking and time management. And these tools? Easy-peasy lemon squeezy! 📈 HubSpot 🎫 Zendesk 📣 Intercom 💬 LiveChat ☎️ Ring Central 📞 Avaya 📌 Trello 💬 Olark 💬 Slack 💬 Discord 📹 Zoom 🎨Canva 📄📊Google Docs/Sheets 🖌️Adobe PS, AI, and Acrobat What's on your mind? 💭 Message me, and let's begin the discussion.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Forex Trading
    Order Processing
    Retail & Wholesale
    SaaS
    Phone Support
    Email Support
    BPO Call Center
    Email Communication
    Online Chat Support
    Ecommerce Support
    Customer Support
    Customer Service
    Intercom
    HubSpot
    Zendesk
  • $10 hourly
    Thank you for viewing my profile! A results-driven team leader with experience in customer success, technical support, and e-commerce. I can help you: - assist customers and think outside the box to give a magical customer service experience. - manage your projects and business operations. - recruit, train, and manage your staff. - handle customer accounts including billing management, order processing, and after-sales service and support. - internet research. - data entry. - order fulfillment - virtual assistance I am looking forward to being able to work with an organization that will enable me to apply the knowledge and skills that I have acquired through the years.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Zendesk
    Online Chat Support
    Freshdesk
    Customer Service
    Order Tracking
    Customer Support
    Email Support
    Shopify
    Order Fulfillment
    Customer Satisfaction
    Ticketing System
    Product Knowledge
    Answered Ticket
    Email Communication
  • $20 hourly
    I do not promise great results – I deliver them. 😎 🌟 Perfect 5-star feedback on all projects 💯 Impeccable Job Success Score 🏆 Expert: 💬 Chat | 📧 Email | 📞 Phone Listen to my previous clients 👇👇👇 "𝘼𝙙𝙧𝙞𝙖𝙣𝙚 𝙞𝙨 𝙖𝙣 𝙚𝙭𝙘𝙚𝙡𝙡𝙚𝙣𝙩 𝙘𝙤𝙢𝙢𝙪𝙣𝙞𝙘𝙖𝙩𝙤𝙧 𝙖𝙣𝙙 𝙞𝙨 𝙖𝙢𝙖𝙯𝙞𝙣𝙜 𝙬𝙞𝙩𝙝 𝙘𝙪𝙨𝙩𝙤𝙢𝙚𝙧𝙨. 𝙃𝙚 𝙜𝙤𝙚𝙨 𝙖𝙗𝙤𝙫𝙚 𝙖𝙣𝙙 𝙗𝙚𝙮𝙤𝙣𝙙 𝙖𝙣𝙙 𝙘𝙡𝙚𝙖𝙧𝙡𝙮 𝙤𝙪𝙩𝙡𝙞𝙣𝙚𝙨 𝙖𝙣𝙮 𝙖𝙘𝙩𝙞𝙤𝙣 𝙩𝙝𝙖𝙩 𝙣𝙚𝙚𝙙𝙨 𝙩𝙤 𝙗𝙚 𝙩𝙖𝙠𝙚𝙣." "𝙄𝙣 𝙖𝙣 𝙞𝙣𝙙𝙪𝙨𝙩𝙧𝙮 𝙩𝙝𝙖𝙩 𝙬𝙖𝙨 𝙖𝙡𝙬𝙖𝙮𝙨 𝙚𝙫𝙤𝙡𝙫𝙞𝙣𝙜 𝙖𝙣𝙙 𝙘𝙝𝙖𝙣𝙜𝙞𝙣𝙜, 𝙥𝙞𝙫𝙤𝙩𝙞𝙣𝙜 𝙞𝙨 𝙨𝙤 𝙞𝙢𝙥𝙤𝙧𝙩𝙖𝙣𝙩. 𝘼𝙙𝙧𝙞𝙖𝙣𝙚 𝙞𝙨 𝙖 𝙗𝙧𝙚𝙖𝙩𝙝 𝙤𝙛 𝙛𝙧𝙚𝙨𝙝 𝙖𝙞𝙧 𝙖𝙣𝙙 𝙥𝙞𝙫𝙤𝙩𝙨 𝙦𝙪𝙞𝙘𝙠𝙡𝙮 𝙞𝙣𝙩𝙤 𝙣𝙚𝙬 𝙩𝙖𝙨𝙠𝙨 𝙖𝙣𝙙 𝙥𝙧𝙤𝙟𝙚𝙘𝙩𝙨." "𝙒𝙝𝙚𝙩𝙝𝙚𝙧 𝙛𝙧𝙚𝙚𝙡𝙖𝙣𝙘𝙞𝙣𝙜 𝙤𝙧 𝙛𝙪𝙡𝙡 𝙩𝙞𝙢𝙚, 𝘼𝙙𝙧𝙞𝙖𝙣𝙚 𝙞𝙨 𝙖𝙣 𝙖𝙢𝙖𝙯𝙞𝙣𝙜 𝙚𝙢𝙥𝙡𝙤𝙮𝙚𝙚! 𝘼𝙣𝙮 𝙘𝙤𝙢𝙥𝙖𝙣𝙮 𝙞𝙨 𝙗𝙚𝙩𝙩𝙚𝙧 𝙬𝙞𝙩𝙝 𝙝𝙞𝙢 𝙩𝙝𝙚𝙧𝙚!" Here's a summary of what clients usually book me for 👇👇👇 🔥 Sales 🔥 Virtual Assistance 🔥 Customer Service 🔥 Lead Generation 🔥 Community Management 🔥 Appointment Setting Do you think I'm 𝙩𝙝𝙚 𝙊𝙉𝙀 you need to elevate your business? ✅ If you think we're a good fit... 💬 Drop a message and let me know... 📞 What time works best for you so we can discuss it over the phone? ⚙ By the way, these are some of the tools, applications, and websites I use: ▪ Freshdesk ▪ Freshcaller • Gorgias ▪ Zendesk ▪ Shopify ▪ Salesforce ▪ Hubspot ▪ Live Agent ▪ Microsoft Office (Word & Excel) ▪ Slack ▪ Discord ▪ Facebook, IG, and Youtube ▪ MS Outlook ▪ Google Drive ▪ eCommerce tools ▪ Notion • ClickUp ▪ Opencart My expertise in chat, email, and phone support ensures your customers receive the best assistance, boosting loyalty and word-of-mouth referrals for your business. I understand that every business is unique, and I tailor my approach to meet your specific needs, ensuring a personalized and effective customer service strategy. P.S I'm not just a service provider – 𝙄'𝙢 𝙖 𝙥𝙖𝙧𝙩𝙣𝙚𝙧 𝙞𝙣𝙫𝙚𝙨𝙩𝙚𝙙 𝙞𝙣 𝙮𝙤𝙪𝙧 𝙨𝙪𝙘𝙘𝙚𝙨𝙨. 🤝
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrative Support
    Gorgias
    Ecommerce
    Virtual Assistance
    Shopify
    Customer Experience
    Customer Satisfaction
    Email Communication
    Email
    Customer Service
    Customer Support
    Zendesk
    Online Chat Support
    Email Support
    English
  • $10 hourly
    Looking for a Virtual Partner to Maximize Your Productivity? 🥇 5 Years of Customer Service Expertise 💻 E-commerce | Shopify | Amazon | ETSY ⚡ Highly efficient and Dedicated Here's how I can assist you in expanding your business 👇🏻👇🏻👇🏻👇🏻 👨‍💼 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 ♦️ Enhance your business with exceptional customer service. From routine inquiries to resolving issues, I'm here to ensure every interaction embodies the caliber and dedication your brand represents. 📦 𝙊𝙧𝙙𝙚𝙧 𝙋𝙧𝙤𝙘𝙚𝙨𝙨𝙞𝙣𝙜 𝙖𝙣𝙙 𝙁𝙪𝙡𝙛𝙞𝙡𝙡𝙢𝙚𝙣𝙩 ♦️ Order processing, integration, and fulfillment will be managed with meticulous attention to detail and seamless efficiency. 🛒 𝙎𝙝𝙤𝙥𝙞𝙛𝙮 𝙎𝙩𝙤𝙧𝙚 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 ♦️ From product updates to order fulfillment, count on me to manage everything efficiently and effectively. I'll make sound judgments regarding returns and refunds to ensure customer satisfaction. Some of the tools I'm most experienced with ♦️ Zendesk, Apollo, Google Productivity Tools (Sheet, Drive, Docs, etc.) ♦️ Amazon Central ♦️ Trello ♦️ Buffer ♦️ PirateShip ♦️ Metricool ♦️ Canva 💎 With my strong grasp of e-commerce dynamics, I'm ready to jump in and make a difference in your business immediately. 💡 Have a new software in mind? Not a problem! Just send it my way, and I'll learn it quickly. If you're ready to proceed, drop me a message, and let's kick things off! 😊 Best, Justine
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Canva
    Amazon Listing
    Apollo.io
    Product Knowledge
    Microsoft Office
    Ecommerce
    Customer Service
    Administrative Support
    Customer Support
    Google Docs
    Zoho CRM
    Email Support
    Inbound Inquiry
    Order Tracking
    Online Chat Support
  • $10 hourly
    𝙔𝙤𝙪𝙧 𝙖𝙡𝙡-𝙞𝙣-𝙤𝙣𝙚 𝙁𝙧𝙚𝙚𝙡𝙖𝙣𝙘𝙚𝙧: 𝙇𝙚𝙩'𝙨 𝙘𝙤𝙡𝙡𝙖𝙗𝙤𝙧𝙖𝙩𝙚! Benefits of hiring me:👇👇👇👇👇 🕓24/7 Live Chat Customer Service Coverage! 💰Cost-effective: Can handle multiple inquiries simultaneously. 🌎Can cater to different time zones which can help to expand the customer base 💪Offer seamless support throughout the conversation until the issue is resolved 📝Improve efficiency and productivity by developing new plans and procedures 🔁Contribute to the creation of a process map 💡 Training and Certifications: ✔️Customer Service Foundations - Issued by LinkedIn ✔️Customer Service: Problem-Solving and troubleshooting - Issued by LinkedIn ✔️Freshdesk Product Expert Certification Training - Issued by FreshDesk ✔️Gorgias Basic Agent Certification Training - Issued by Gorgias 🛠️Tools I use: ✅Freshdesk ✅Freshworks ✅Slack ✅Chargebee ✅Stripe ✅Gorgias ✅Zendesk ✅Wix ✅Ascend ✅Mailchimp ✅Klaviyo ✅Chatgpt ✅Highly adaptable to any CRM tools Ready to take your customer service to the next level? Contact me today and let's collaborate to create exceptional experiences that leave a lasting impression on your customers, driving loyalty and growth for your business. 🟢 If you're sold and think we're a good fit... 💬 Drop a personalized message and let me know... 📞 What time works best for you for a discovery call *wink*
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrative Support
    Email Support
    Technical Support
    Live Chat Software
    CRM Software
    Customer Relationship Management
    Customer Service Chatbot
    Customer Care
    Customer Support
    Customer Service
    Product Support
    Email Communication
    Online Chat Support
    SaaS
    Tech & IT
  • $7 hourly
    Bringing over 7 years of customer support expertise, I excel in delivering top-tier service. Beyond this, I've crafted business plans for small businesses, expanding my skill set to offer strategic insights alongside unparalleled customer care. My goal is to seamlessly blend adept customer service with strategic foresight, ensuring a holistic approach to your project's success. Additionally, my experience extends to proficiently using Mojo and Google Voice for cold-calling initiatives. These tools have empowered me to conduct successful outreach campaigns, demonstrating my ability to engage prospects effectively and drive results through strategic communication methods. Let's collaborate and elevate your business to new heights.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Slack
    Intercom
    Technical Support
    Customer Service
    Accounting Basics
    Administrative Support
    Customer Support
    Bookkeeping
    Email Communication
    Data Entry
    Phone Support
    Online Chat Support
  • $12 hourly
    Benjamin is a Detail-oriented and organized Data Entry and Virtual Assistant with LinkedIn Sales Navigator Expertise, also known for quick typing skills, a razor-sharp eye for detail, and an infatuation with keeping clients and employers happy. A type of person who only requires minimal supervision and continually seeking ways to improve processes, accuracy, service levels, and efficiency. Please check for the skills listed below. Skills included: -Data Entry -Web Research -Word Processing (50WPM) -Google Suite -Administrative Support -Attention to Detail -Organizational and Time-management Skills -Accuracy -Lead Generator -Linkedin Prospecting (can prospect 80-100 per day) Tools: -Pipedrive -SalesNavigator -SharpSpring -Pitchbox -NetSuite -Salesforce -Zendesk -G-Suite -Airtable -WordPress Let's connect and discuss how we can work together! Regards, Benjamin
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Administrate
    Lead Generation
    Executive Support
    Email Support
    LinkedIn
    Online Chat Support
    Customer Service
    Customer Support
    Data Entry
  • $7 hourly
    I have provided support for a couple of e-commerce stores, and the following are my areas of expertise: 1. Order Fulfillment 2. Product Import 3. Email Support 4. Facebook Support 5. Lead Generation 6. Customer Support 7. Data Entry I have over 7 years of customer service experience. I have excellent English Communication skills- both written and verbal. I worked for travel and hospitality for over 5 years and supported various of telecommunications sites - both technical and customer service. I was also a Quality Assurance Analyst for over 5 years.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Following Procedures
    Customer Support
    Communications
    Accuracy Verification
    Administrative Support
    Quality Control
    Zendesk
    Order Processing
    Online Chat Support
    Lead Generation
    Data Entry
    Phone Support
    Email Support
  • $5 hourly
    I attained my Bachelor's Degree in 2015 and accumulated seven years of experience in General Administrative Support. My journey into freelancing began in 2020, starting with the role of an Amazon Product Researcher. My freelance career proceeded afterwards, and I worked with a variety of clients who trusted me with their company's needs. Here's a list I can offer you: -Graphic Design (using Canva, Photoshop) -Light Video Editing -Admin Support -Social Media Management -Amazon Product Researcher -Email Management -Calendar Management I'm excited to work with you. Let's get this done!
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Light Project Management
    Filing
    Online Chat Support
    Data Entry
    Microsoft Office
    Administrative Support
    Review or Feedback Collection
    Customer Support Plugin
    YouTube Plugin
    Accounting Basics
    Virtual Assistance
    Graphic Design
    Adobe Photoshop
  • $8 hourly
    I am an experienced customer service professional with a proven track record of success in providing high-quality customer support. I have experience working in fast-paced call center environments and providing email and live chat support. I am skilled in conflict resolution and problem-solving, and I am able to de-escalate difficult situations. I am also able to build strong relationships with customers and am able to understand their needs and concerns. I am available to work on projects full-time or part-time and am excited to bring my skills and experience to your customer service team.
    vsuc_fltilesrefresh_TrophyIcon Chat Support
    Answered Ticket
    Phone Communication
    Order Fulfillment
    Customer Relationship Management
    English Tutoring
    Shopify
    Technical Support
    Customer Service
    Customer Support Plugin
    Inbound Inquiry
    Online Chat Support
    Email Support
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