Hire the Best Customer Support Freelancers in Silang, PH

𝗟𝗲𝘁 𝗺𝗲 𝗲𝘅𝗽𝗹𝗮𝗶𝗻 𝘄𝗵𝘆 𝘁𝗵𝗲 𝘀𝗲𝗮𝗿𝗰𝗵 𝗲𝗻𝗱𝘀 𝗵𝗲𝗿𝗲 - 𝗪𝗜𝗧𝗛 𝗠𝗘. 👇👇👇 *𝙬𝙞𝙣𝙠* 😉* 🏆 Top-Rated Plus Freelancer | Among the Top 3% on Upwork with a flawless 100% Job Success Score and 100% Client Satisfaction across all projects. 📈Leveraging a decade of extensive expertise, I consistently provide exceptional B2B and B2C customer service, emphasizing excellence across phone, chat, and email channels. 👩🏻‍💻Managed special projects and addressed highly escalated customer service issues, facilitating collaboration with program managers and Points of Contact at the global headquarters of the leading SaaS market player. I'm your flexible, reliable, and independent virtual assistant who specializes in customer service. 𝗛𝗲𝗿𝗲'𝘀 𝗵𝗼𝘄 𝗜 𝗰𝗮𝗻 𝗵𝗲𝗹𝗽 𝘆𝗼𝘂 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝗮𝗻 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁, 𝗲𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲, 𝗮𝗻𝗱 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 👇👇👇 🔥Data Entry 🔥Facebook Ads 🔥Online Research 🔥Customer Service 🔥File Management 🔥Email Management 🔥Administrative Tasks 🔥Calendar Management 🔥Database Management 🔥Data Reports & Analysis 🔥Social Media Management 🔥E-Commerce Management 🔥Credit Reports and Analysis 🔥Email and Live Chat Support 🔥Order & Fulfillment Management 🔥Basic Graphic Design using Canva 🔥 Write up low-doc loan applications 🔥Credit, Refunds, Returns and Replacement Management 𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗮𝗻𝗱 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗮𝗺 𝗮𝗻 𝗲𝘅𝗽𝗲𝗿𝘁 𝗮𝘁:💪 ✅Shippo ✅Klaviyo ✅Canva, CapCut ✅Recharge, Stripe ✅OneDrive, Dropbox ✅ForestAdmin, Linear ✅Shopify, BigCommerce ✅Credit Bureau Connection, System Lenders ✅Microsoft 365 Apps, SharePoint, MS SQL, Power BI ✅Google Workspace, Calendly, Notion, and Monday.com ✅IBM Sterling Order Management, and IBM Call Center for Commerce ✅MS Teams, Zoom, Skype, Viber, Slack, Discord, Telegram and WhatsApp ✅SAP ERP, Gorgias, Intercom, Gladly, Tidio, Zendesk, Zoho CRM, and Salesforce CRM ✅LinkedIn, Facebook, Instagram, TikTok, Meta Business Suite (for Facebook and Instagram) 𝙔𝙤𝙪𝙧 𝙗𝙧𝙚𝙖𝙠𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙞𝙨 𝙟𝙪𝙨𝙩 𝙢𝙞𝙣𝙪𝙩𝙚𝙨 𝙖𝙬𝙖𝙮! 😊 🟢 If you're sold and think we're a good fit. 💬 Drop me a personalized message and let me know. 📞 What time works best for you for a discovery call *𝙬𝙞𝙣𝙠* 😉 🐱 PS. I love cats! How about you?

💫 Seeking something extraordinary? Let's uncover the serendipity of our connection! ✨ 🔎 Upwork brought you here for a reason – a need waiting to be fulfilled, a problem longing to be solved. I understand your frustration and wavering hope, but fear not! Your search ends now, with me. I'm a versatile freelancer with an arsenal of skills honed over 21 years in various domains. Allow me to highlight some areas where I can add exceptional value to your projects: 🕒Appointment Setter: 📆 Earning customers' trust via phone calls, email, and chat is tough nowadays. I make sure to explain the products and services to prospective customers when making appointments. Ensuring each prospective client and potential customer has a positive experience with the company. It'll help your company get new customers via referrals, retain current members, and increase your revenue.👌 🫂Rockstar Customer Service: ☎️I enjoy talking to different people daily. I LOVE managing customer complaints, resolving issues in an effective manner, and providing satisfactory solutions. This enabled me to acquire sales as well as build satisfaction and loyalty among customers. Moreover, I strived to ensure that their grievances were addressed quickly and efficiently so that they felt valued and appreciated by our company. Hard work is the 🗝️to my success in this field. 🔝💯 ✍️ Copywriting: 📝 Harnessing the power of words, I craft compelling copy that resonates with your target audience. From persuasive sales pitches to SEO-optimized blog posts and product descriptions that convert, I breathe life into your message. 🚀 🤝 Team Leader: 👥 Having immersed myself in the world of Leadership for years, I understand the significance of streamlined processes. Whether overseeing teams of employees or guiding daily operations in a business, conducting interviews, assigning productivity quotas, monitoring employee progress, and helping set goals for the company and its employees. I can help team members feel more confident in their work and improve communication between employees and upper management. I offer my expertise to shape your Leadership practices to perfection. 💼 Here are a few things among other stuffs that I have heavy experience with that will surely make your campaign/project efficient, effective, and successful. ☞AI Tools Utilization ☞CRM ☞Bitrix24 ☞ChatGPT ☞Metricool ☞Semrush / Google Trend / Ahrefs ☞VidIQ / Tubebuddy ☞Dynamic365 ☞Descript ☞Canva ☞Five9 ☞FreshWorks ☞FreshSales ☞Hubspot ☞Mail Merge ☞Trello ☞Zoiper ☞Zoho ☞Zendesk ☞Slack ☞WordPress ☞Copyscape Plagiarism Applications ☞Google Drive / Google Docs / Google Spreadsheet / Google Suite ☞Microsoft Office Excel, Word, Power point ☞Data Entry/Data Mining - Rocketreach / Leadleaper / Hunter io / Snov io ☞LinkedIn / LinkedIn Sales Navigator ☞Web research/ Google search Why Choose Me? *Top-notch work that meets your needs and exceeds your expectations *Strong communication skills and a dedication to meeting deadlines *Expertise in a wide variety of tools and applications *A strong commitment to customer service and client satisfaction *A track record of success with clients from a variety of industries

💼 9 Years of Customer Service Experience 📦 Dropshipping PRO | Shopify ❤ Has a big HEART for your business success Here is how I can help you with your Business👇👇👇 🔥𝒆𝑪𝒐𝒎𝒎𝒆𝒓𝒄𝒆 𝑪𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝑺𝒖𝒑𝒑𝒐𝒓𝒕: Proficiently engage with customers across email, chat, and phone platforms, promptly attending to inquiries and providing tailored assistance. Proven track record of adeptly resolving issues and ensuring customer satisfaction remains paramount. Skilled in identifying complex concerns and promptly routing them to pertinent departments for specialized resolution. Here are the processes I can run for you 👇🏻 ✦ Warehouse Management ✦ Inventory Management ✦ Order fulfillment ✦ Customer Service 🔥𝑬𝒎𝒂𝒊𝒍 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: Effectively arrange and give priority to incoming emails, handle routine inquiries, and compose professional email communications on behalf of the client. 🔥𝑺𝒖𝒑𝒑𝒍𝒊𝒆𝒓 𝑹𝒆𝒂𝒄𝒉 𝑶𝒖𝒕: Proficiently initiating communication with suppliers to execute order placements, facilitate seamless payment processing, coordinate precise shipment arrangements, and adeptly request necessary invoices. Your dependable freelancer for ensuring efficient supplier interactions that enhance operational fluidity and financial precision. 🔥𝑫𝒂𝒕𝒂 𝒆𝒏𝒕𝒓𝒚 𝒂𝒏𝒅 𝒐𝒓𝒈𝒂𝒏𝒊𝒛𝒂𝒕𝒊𝒐𝒏: Diligently input and uphold data accuracy within spreadsheets and databases, prioritizing precision and safeguarding confidentiality. 🔥𝑷𝒓𝒐𝒅𝒖𝒄𝒕 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 Looking for successful products on the ad library and verifying their suitability for dropshipping by cross-referencing on AliExpress. 🔥𝑺𝒉𝒊𝒑𝒑𝒊𝒏𝒈 𝑪𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒐𝒓: Proficiently generating Bills of Lading (BOLs) and shipping labels, seamlessly transmitting them to warehouses, liaising with carriers to secure tracking numbers, and efficiently executing order fulfillment. Your dedicated freelancer for ensuring smooth shipping processes that contribute to timely deliveries and satisfied customers. 🔥𝑺𝒐𝒄𝒊𝒂𝒍 𝑴𝒆𝒅𝒊𝒂 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕: Basic Facebook Moderation. Tools I use 👇🏻👇🏻👇🏻 ✦Shopify ✦Ring Central ✦Slack ✦Gorgias ✦Gmail ✦Facebook ✦Google Workspace and Microsoft tools (Docs, Excel..) ✦Google Drive ✦AliExpress ✦Amazon Seller Central ✦Adobe Photoshop ✦Canva ✦Klaviyo If you're sold and think we're a good fit.. Drop a personalized message and let me know.. What time works best for you for a discovery call *wink*

Hi Meet Rhona or you can call me "Yumi" Your ROCKSTAR VA!! 💼 Experiences: -Customer service -Appointment Setter -Lead Generation -Medical Insurance Virtual Assistant -Social Media Assistant -Content Creator / Photo Editing -Data Entry -Real Estate Agent -Virtual Assistant -Sales Agent -B2B Telemarketing I started off my career year 2015, as a Representative in a Call Center Industry. I've been with them for 4 years. During those times, I have been trained to provide excellent customer service, monitor trends in the industry, and communicate with clients. I would really describe myself as someone who gives high regards to being tenacious. Perhaps, the best way to let you know how I was helped by this value was during my stay with iQor Ph. Then followed by being an ESL Teacher, to Virtual Assistant or Free-lancing. I understand what the customers want. I have been trained to not only resolve issues but make it the best experience for the customer and for the clients. We make sure that although they came to us to fix something, the whole process of fixing should make the customers/users feel fuzzy; we want to make them fall in love to the services all over again. I maintain professional yet comfortable and personal communication with my clients and customers. I have been trained to provide excellent customer service, monitor trends in the industry, and communicate with clients. I would really describe myself as someone who gives high regards to being tenacious. And now, I want to build a career here at Upwork because I've heard so much about Upwork that I'm willing to dedicate time and effort to become a successful freelancer. I'm versatile and can be easily trained. I am flexible in terms of workload and working hours and I am looking forward to becoming a part of one of the great companies/employers here at Upwork. HERE'S WHAT CAN I OFFER: 🔥Poster and Flyers Design 🔥Facebook and Instagram Stories (Photos) 🔥Canva Skills 🔥Outbound and Inbound Calls 🔥Appointment Setting 🔥Generate Leads and Sales 🔥Customer Support 🔥Chat Support 🔥Data Entry 🔥Social Media Management 🔥All around Virtual Assistant 🔥Help Desk Admin Tools I Know: 🔥Canva 🔥 ZOHO 🔥Trello 🔥Microsoft (Word, PPT, Excel) 🔥Google Workspace Tools 🔥Agora pulse 🔥Mojo Dialer 🔥Ring Central 🔥Live Box 🔥Genesys 🔥Free Voice 🔥Zoiper 🔥Open Call 🔥Fit Pro 🔥Meta Business Suite 🔥Chat GPT 🔥Leads Gorilla 🔥SociSpy 🔥Call Tracking Portal Give me a chance and I will give my best to be an asset to your company. I am still fresh on this field and my mind is not yet corrupted with too many processes, thus I am like a sponge who can take in information and process it with fresh ideas and provide a result-oriented outcome. I look forward to starting working with you! My GOAL is to help you with your BUSINESS! Let's grow together! 🤩