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Hire the best Zendesk Specialists in the Philippines

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Clients rate Zendesk specialists
Rating is 4.6 out of 5.
4.6/5
based on 2,224 client reviews
  • $50 hourly

    • 5.0/5
    • (22 jobs)
    Hello there! 𝐇𝐨𝐰 𝐜𝐚𝐧 𝐈 𝐡𝐞𝐥𝐩? I'm here to help 𝙖𝙣𝙙 𝙥𝙧𝙤𝙫𝙞𝙙𝙚 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨 𝙩𝙤 𝙮𝙤𝙪𝙧 𝙥𝙧𝙤𝙗𝙡𝙚𝙢 - yes! 💪 🛠️ Tech-savvy Gen Z Engineer ✨ Protagonist (ENFJ) with Gallups Strengths on Woo, Communication, Positivity, Activator and Learner 🤝 A great collaborator and remote support for everything that you need! WHAT I DO: I'm not just your ordinary Virtual Assistant or Business Consultant; I'm your strategic partner in your business and digital transformation. My expertise lies in orchestrating digital marketing, media buying, and even chatbot strategies that elevate your brand and scale your business. With a blend of analytical precision and creative zest, I unlock growth opportunities that others might miss. WHO I WORK WITH: My clients are visionaries seeking more than just incremental growth. From startups poised for their next growth spurt to established businesses looking to redefine their digital strategy, I partner with leaders eager to make a significant impact in their markets. WHY IT WORKS: Our collaboration goes beyond conventional tactics to deliver: ⚡ A deep dive into your brand’s DNA, crafting a customized strategy that attracts and retains your ideal customer base. ⚡ A data-driven approach to media buying, ensuring your brand not only gets seen but remembered and acted upon. ⚡ The integration of cutting-edge chatbots, enhancing customer interaction and automating sales processes for efficiency and scale. ⚡ A user-centric digital experience that captivates and converts, supported by systems that simplify and streamline your operations. WHAT MAKES ME DIFFERENT: My focus is on delivering tangible results through a holistic and integrated approach. While others may offer pieces of the puzzle, I provide the complete picture - a comprehensive strategy that aligns with your business goals, powered by the latest in digital innovation. 1️⃣Send me a personalized Upwork message 2️⃣Click a green Schedule a Meeting button 3️⃣Choose one for 15 minutes and I'll confirm the timeslot Cheers, Caleb
    Featured Skill Zendesk
    Facebook
    Google Ads
    Instagram Ad Campaign
    Facebook Ads Manager
    Media Buying
    Chatbot
    Gorgias
    Presentation Design
    Administrative Support
    Virtual Assistance
    Customer Service
    Graphic Design
    ChatGPT
    Canva
  • $15 hourly

    • 4.9/5
    • (14 jobs)
    I worked in the BPO industry for 9 years as a Customer Service/Sales Representative. I have trained by the best BPO companies in the Philippines. I handled Outbound, inbound and chat support accounts. I am a passionate worker and can work with less supervision but with great results. After a few months of being a Customer Service Agent, I was promoted to be a Team Leader. I can provide e-mail, chat and phone support or anything just to provide excellent customer service. I love to work with the team, plan success and be part of the solution to any challenges that we encounter. I believe that giving exceptional customer service is the key to a company's growth and success. As the years went by, I managed to learn a lot and improve myself on the attitude which is very essential in this industry such as reliability, patience, focus, time management, and a positive attitude. I am willing to learn, enhance myself to provide excellent customer service. I am a full-time freelancer and I am willing to work in shifting schedule.
    Featured Skill Zendesk
    Invoicing
    Email Communication
    Customer Service
    Customer Support
    Report Writing
    Customer Experience
    English
    Online Chat Support
    Phone Support
  • $12 hourly

    • 5.0/5
    • (6 jobs)
    I have 13 years of total work experience with customer service and technical support. I spent 5 years as a technical support representative for Trend Micro Antivirus then another 6 years for Microsoft Answer Desk. I spent 1 year as a Team Leader and 3 years doing Sales Operations Support but still takes calls to maintain support mastery. Part of my job was to evaluate call quality and coach agents to improve performance. I also help come up with sales incentive schemes to help drive sales performance.
    Featured Skill Zendesk
    Microsoft Excel
    Data Entry
    Customer Service
    Customer Retention
    Technical Support
    Microsoft PowerPoint
    Sales Operations
    Customer Experience
  • $12 hourly

    • 4.9/5
    • (14 jobs)
    Customer Service | Escalation | Live Chat Support | Email & Ticket Support | Virtual Assistant | Data Entry | Zendesk | Gorgias | Tidio | Gmail | Google Workspace | Facebook Meta | FB Messenger | Shopify | CJ Dropshipping | Recharge | Skio | Loox Reviews | TikTok Shop Chat | Amazon Seller Central | Fulfillrite | Gooten | Disputifier | Google Drive, Sheets, & Docs | Google Voice | Slack | Skype | WhatsApp | Telegram With 18 years of experience in the customer service industry, I bring a wealth of knowledge and a set of core traits essential for virtual work—initiative, integrity, honesty, and loyalty. I maintain a positive attitude and believe that enthusiasm and positive energy can significantly impact work outcomes. I excel at managing inquiries and handling situations efficiently while strictly adhering to company policies and procedures. My keen attention to detail, strong analytical skills, and ability to prioritize and resolve issues ensure that I address customer needs swiftly and effectively. I pride myself on my excellent verbal and written communication skills. My extensive background in the service industry has honed my interpersonal, organizational, and time management skills. I have successfully handled a diverse range of accounts and business types, consistently exceeding customer expectations and fostering loyalty through exceptional service. In my roles as an Escalation Lead Supervisor and Team Manager, I managed schedules, oversaw daily operations, and led teams with a focus on morale and self-confidence. I have a proven track record of enhancing company visibility and marketability, contributing to repeat business, and leveraging loyal patrons to boost a company's reputation. I am eager to discuss how my skills and experience can benefit your organization. While my resume provides additional details, I would welcome the chance to speak with you in person. Please feel free to contact me by phone or email to schedule an interview at your convenience. Looking forward to the opportunity to contribute to your team!
    Featured Skill Zendesk
    Email Support
    Social Media Management
    Online Chat Support
    Social Media Account Integration
    Customer Satisfaction
    Customer Service
    Social Media Engagement
    Clerical Skills
    Slack
    Gorgias
    Microsoft Word
    Data Entry
  • $8 hourly

    • 5.0/5
    • (2 jobs)
    Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with client to determine requirements and provide excellent service.
    Featured Skill Zendesk
    Microsoft Teams
    Microsoft SharePoint
    Document Review
    Microsoft Outlook
    Front
    Logistics Management
    Facebook
    Communication Skills
    Google Sheets
    Bookkeeping
    Data Entry
    Social Customer Service
    Microsoft Excel
  • $10 hourly

    • 4.8/5
    • (10 jobs)
    𝗘𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰 𝗮𝗻𝗱 𝗔𝗹𝗹-𝗔𝗿𝗼𝘂𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 🌟 Worked for multiple Fortune 500 companies: 📞 Verizon 📞 Sprint 🛍️ Kohls.com What makes me special? ❤️ Master of Empathy 💻 Technical Wizard 📦 Product/Service Guru 💼 Communication Maestro 🧠 Creative Problem-Solver ⌛ Exceptional multitasking 😌 Resilient Optimist & Go-Getter w/ a Smile 🚀 Adaptable Learner & Passionate Customer Champion Ready to provide Fortune 500 treatment to your customers? Partner with me to boost your customer support and drive success. 💯
    Featured Skill Zendesk
    Jotform
    Communications
    Forex Trading
    Order Processing
    SaaS
    Email Support
    BPO Call Center
    Email Communication
    Online Chat Support
    Ecommerce Support
    HubSpot
    Intercom
    Customer Support
    Customer Service
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    Do you need an experienced virtual assistant for the long haul? Why not choose someone with $10K+ in earnings and who has helped clients before? I am cost-effective, tech-savvy, and with keen attention to detail, too! My clients counted on me for various tasks, including but not limited to the following 👇 🌟Ad Hoc Tasks 🌟Copywriting 🌟Customer Service 🌟Data Entry 🌟Editing 🌟Email Correspondence 🌟Email Support 🌟Invoicing 🌟Lead Generation 🌟Phone Support 🌟Researching 🌟Social Media Management 🌟Transcription I am also proficient or familiar with the following software or tools 👇 🌟Atlassian 🌟Google Ads 🌟Google Suite / Google Workspace (Calendar, Drive, Meet, Voice) 🌟GoToWebinar 🌟Jotform 🌟Monday.com 🌟QuickBooks 🌟Slack 🌟Stripe 🌟WooCommerce 🌟WordPress 🌟ZenDesk 🌟ZohoDesk 🌟Zoom LET ME HELP YOU. Connect with me and let’s talk about what you need over coffee! ☕
    Featured Skill Zendesk
    Phone Support
    Email Support
    WordPress
    Zoho Desk
    Customer Satisfaction
    Customer Service
    Customer Support
    Google Ads
  • $25 hourly

    • 5.0/5
    • (9 jobs)
    Strategic and results-oriented Administrative and Business Support Specialist with over a decade of experience in optimizing operational workflows, streamlining administrative processes, and supporting organizational goals with precision. Known for impeccable attention to detail, proactive problem-solving, and an unwavering commitment to excellence, I bring proven expertise in managing high-stakes tasks and enhancing productivity for teams and executives alike. Leveraging advanced organizational skills and a solutions-focused approach, I excel in creating efficient systems, handling complex scheduling, managing communications, and ensuring data accuracy across all administrative functions. With a strong foundation in business support, I am adept at managing multiple priorities in high-pressure environments and adapting to evolving needs to maximize productivity and support overall business objectives. Core Competencies: Executive & Team Support | Operations Management | Project Coordination Document Control & Data Integrity | Task Prioritization & Process Improvement Effective Communication | Confidentiality & Professional Discretion With a proactive, results-oriented approach, I am committed to delivering top-tier administrative and business support, ensuring your organization's success and growth.
    Featured Skill Zendesk
    Customer Relationship Management
    Root Cause Analysis
    QA Management
    Business Operations
    Customer Retention
    People Management
    Email Communication
    Telemarketing
  • $7 hourly

    • 5.0/5
    • (16 jobs)
    I have provided support for a couple of e-commerce stores, and the following are my areas of expertise: 1. Order Fulfillment 2. Product Import 3. Email Support 4. Facebook Support 5. Lead Generation 6. Customer Support 7. Data Entry I have over 7 years of customer service experience. I have excellent English Communication skills- both written and verbal. I worked for travel and hospitality for over 5 years and supported various of telecommunications sites - both technical and customer service. I was also a Quality Assurance Analyst for over 5 years.
    Featured Skill Zendesk
    Following Procedures
    Customer Support
    Communications
    Accuracy Verification
    Administrative Support
    Quality Control
    Order Processing
    Online Chat Support
    Lead Generation
    Data Entry
    Phone Support
    Email Support
  • $8 hourly

    • 5.0/5
    • (3 jobs)
    - 12 years of customer service experience (chat, calls, and emails) - Zendesk, Freshdesk, Gorgias, Netsuite, Neto and Shopify expert - Google sheet and data reporting proficient - Almost 2 years of leadership experience in the Customer service field
    Featured Skill Zendesk
    Gorgias
    Shopify
    NetSuite Administration
    QuickBooks Online
    Communication Etiquette
    Critical Thinking Skills
    Technical Support
    Product Knowledge
    Data Entry
    Customer Satisfaction
    Email Communication
    Customer Service
    Online Chat Support
  • $16 hourly

    • 5.0/5
    • (5 jobs)
    Data Analysis and Visualization: **Proficient in gathering, cleaning, and analyzing data related to revenue, sales, market information, and customer engagement metrics. **Skilled at identifying patterns and areas in the data that signal potential improvements in business practices. **Able to visualize data using graphs, charts, and other visual representations. **Experienced in creating reports and presenting findings to teams or clients. SQL Proficiency: **Comfortable using SQL tools for data representation and deep dive analysis. **Familiar with querying databases to extract relevant information. Excel/Google Sheet Proficiency: **Comfortable with pivot tables, data representation, and creating charts. **Able to leverage Excel/Google Sheet for in-depth analysis and reporting. Team Leadership: **Demonstrated history as a Team Lead in the outsourcing/offshoring industry. **Skills in escalation resolution, reporting, and analysis. **Proficient in managing escalations and providing technical support.
    Featured Skill Zendesk
    Technical Support
    PostgreSQL
    Sisense for Cloud Data Teams
    Windows 7 Administration
    Amazon Redshift
    Customer Service
    Pipedrive
    Sisense
    Google Sheets
    SQL
    Microsoft Excel
    Microsoft Office
  • $20 hourly

    • 4.9/5
    • (9 jobs)
    💎🎯💎 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐑𝐨𝐜𝐤𝐬𝐭𝐚𝐫 𝐄𝐥𝐢𝐭𝐞 customer service representative, Zendesk Guru, Email and Chat support Talent. I have 16 years of experience in customer service and technical support where I have worked for accounts like Google, Wells Fargo, and 99designs by Vista. I also deem myself to be above average in English fluency and computer literacy. You can expect that I am reliable and eager to meet the goals set by the clients.
    Featured Skill Zendesk
    Chat & Messaging Software
    Computer Skills
    Customer Experience
    Hardware Troubleshooting
    Following Procedures
    Communication Etiquette
    Computer Maintenance
    Customer Support
    Teaching English
    Customer Service
    English
    Online Chat Support
    Email Support
    Phone Support
  • $12 hourly

    • 5.0/5
    • (14 jobs)
    With over ten years of customer service experience, I consistently prioritize delivering excellent quality service. I have successfully handled diverse tasks such as processing payments and refunds, shipment tracking, account maintenance, modifying subscriptions, checking product availability, and addressing customer inquiries. I am proficient in various customer service platforms, including Gorgias, Shopify, Recharge, Zendesk, Cratejoy, Tawk.to, and Google Documents. This expertise enables me to effectively manage customer interactions and provide prompt and accurate solutions. I am eager to contribute to your organization's growth and success. My professionalism and dedication to building strong customer relationships will make a positive impact as a team member.
    Featured Skill Zendesk
    Shopify
    Recharge
    Gorgias
    Customer Service
    Ticketing System
    Email Communication
    Customer Support
    Payment Processing
    Online Chat Support
    Inbound Inquiry
    Order Tracking
  • $15 hourly

    • 5.0/5
    • (12 jobs)
    ⭐⭐⭐⭐👩Committed VA | Customer Service Representative who is passionate about helping your business succeed! ! 👩⭐⭐⭐ I have 7 years of customer service experience and 3 years of back-office support experience. I have been trained by an international call center in the Philippines as well as serving as a subject matter expert. I have solid experience with telephone support, email and chat. Additionally, nearly 5 years of remote work on Upwork, managing various clients and providing virtual assistance, has further strengthened my reliability and expertise. Communication is truly my passion, and I’m committed to understanding customers’ needs to ensure their satisfaction. Over the years, I’ve developed key skills that align closely with my personality, including patience, attentiveness, clarity, empathy, and a calm, positive approach. These qualities, combined with effective time management, help me consistently deliver top-notch customer service. Thank you so much for taking the time to review my profile. and God bless you! ❤️ ⭐Tools | Programs Handled⭐ ✅ Teachable ✅ Stripes ✅ Paypal ✅ Slack ✅ Trello ✅ PT MInder ✅ Wordpress ✅ MailChimp ✅ Outlook ✅ Knowledgeable of social media platforms(Pinterest, Youtube, Instagram, Tiktok and Facebook) ✅ Google Suite ✅ Qickbooks ✅ ClickFunnels ✅ Zapier ✅ ConvertKit ✅ ActiveCampaign ✅ Kustomer ✅ Saleforce ✅ Oracle NetSuite ✅ Zendesk
    Featured Skill Zendesk
    Technical Support
    Google Workspace
    Customer Service
    Stripe
    Mailchimp
    Logistics Management
    Invoicing
    Administrative Support
    Email Support
    Online Chat Support
    Order Processing
    Social Media Management
  • $12 hourly

    • 5.0/5
    • (3 jobs)
    💻 I am an Experienced Customer Service Professional and Maritime Administrator. Maritime Service: + 8 years as Fleet Operations Administrator -Monitor and arrange safety inspections for vessels registered under the Marshall Islands Flag. -Communicate with ship operators for the vessel schedule and approval of inspections. -Communicate with Flag State inspectors or contracted inspectors to confirm availability. - Monitor and send warning emails for vessels proceeding to Australia and New Zealand. - Prepare inspection reports, invoices, and monthly statistics. - Coordinate with colleagues worldwide and arrange inspections due to port state control, investigations, etc. Customer Service: My specialization lies in providing top-notch support for Shopify and E-bay E-commerce stores including CASH BACK apps, Automotive Industry, Technology, and ISP industry. - Customer Service ( Android and iOS support ) - Order Fulfillment (tracking orders, uploading tracking numbers) - Dispute Management - Klarna, Paypal, Stripe - Shopify Management - Communicate with Supplier 🛠 Tools that I am Proficient with: 🔧 Zendesk, Freshdesk, 🔧 Google Suite, Microsoft Office, CRMs 🔧 Shopify, Facebook Messaging, Slack, Zoom 🔧 Tiktok, Instagram, Facebook 🔧 CANVA 🔧 ChatGPT 🔧 Oracle 🌈 Additional Skills ✨ Data Entry ✨ Medical Transcriber 🌈 Other Skills 🌟 Communication and Interpersonal Skills: Effective communicator with strong interpersonal skills.
 🌟 Technical Proficiency: Internet-savvy with extensive computer knowledge.
 🌟 Organizational Skills: Detail-oriented, flexible, and a team player.
 🌟 Fast Learner: Adaptable to new technologies and methodologies.
 🌟Independent I can start as soon as possible and prefer long-term contracts. If you are open to discuss further, let's hop on a call! I have a few questions to understand your business, needs, and goals. :)
    Featured Skill Zendesk
    US English Dialect
    Customer Support
    eBay Listing
    Customer Service
    Ticketing System
    Customer Satisfaction
    Product Knowledge
    Communication Etiquette
    Order Processing
    Order Tracking
    Microsoft Excel
    Ecommerce Support
    Email Support
  • $10 hourly

    • 5.0/5
    • (3 jobs)
    I have been in this Industry for 2 years now and have a BPO experience of over 4 years. I am focused on delivering world class customer support to my Clients and it has been my goal ever since I've been working remotely. I do have several experience in eCommerce, VA, Technical Support, and Social Media Management and I am looking forward for learning new things. I am proud to say that I have been recognized by most of my clients for my Honesty and Integrity. I always believe that by being true to ones self and loving what you do it leads you to success!
    Featured Skill Zendesk
    Customer Service
    Appointment Setting
    Appointment Scheduling
    Email Communication
    Shopify
    Customer Support
    Technical Support
    Lead Generation
    Data Entry
    Online Chat Support
    Email Support
    Phone Support
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    I am a skilled professional with over 5 years of experience in end-to-end loan processing, managing 4-5 applications daily while supporting 3-4 brokers simultaneously. I excel in data entry using platforms like Podium, MyCRM, Mercury, and AOL, submitting loans through Apply Online, and managing valuations and pricing approvals. My expertise extends to handling client communications, organizing documents via Google Drive, and coordinating with banks and clients to ensure smooth loan processing. Additionally, I have 2 years of experience as a Technical Support Specialist with Hostaway, where I resolved complex technical issues and was part of the team responsible for financial reporting. I am also proficient in guest communication, with 3 years of experience working as a Guest Communication Specialist for OTAs such as Airbnb, VRBO, and Booking.com. This involved managing reservations, handling guest inquiries, and ensuring a seamless booking experience. I’m committed to providing top-notch service and support, bringing a diverse skill set that combines technical proficiency, customer care, and effective process management.
    Featured Skill Zendesk
    Phone Support
    Shopify
    General Transcription
    Customer Service
    Email Communication
    Data Entry
  • $10 hourly

    • 5.0/5
    • (10 jobs)
    With over 10 years of experience in customer service and nearly 4 years as a virtual assistant, I am well-equipped to provide exceptional support to your valued customers. Throughout my career, I have honed my communication and problem-solving skills, enabling me to handle customer inquiries and resolve issues efficiently. I pride myself on my ability to understand customer needs and consistently surpass performance metrics as a customer service representative. Even in challenging situations, I maintain a positive attitude and handle them with grace and professionalism. My virtual assistant experience has further developed my ability to work independently, prioritize tasks, and meet deadlines with minimal supervision. I am proactive in identifying and addressing issues and always willing to go the extra mile to ensure tasks are completed accurately and on time. I am enthusiastic about contributing my expertise and adding value to your business. Thank you for considering my application.
    Featured Skill Zendesk
    Amazon Seller Central
    Amazon FBA
    Customer Service
    Recharge
    Customer Support
    Shopify
    ManyChat
    WooCommerce
    Intercom
    English
  • $8 hourly

    • 4.9/5
    • (7 jobs)
    Customer Service Provides exceptional customer service real-time via email and chat. I am responsible for taking control of and resolving customers issues. My background includes serving as a customer service associate, email support, and chat support in a call-center, hotel and airport locations. I am able to work in a fast-paced, high volume and changing environment. My responsibilities include issuing refunds, sales, performance evaluation and billing. I am confident that I can offer you the customer service skills you are seeking!
    Featured Skill Zendesk
    Data Entry
    Hospitality & Tourism
    WooCommerce
    Shopify
    Product Knowledge
    Customer Service
    Call Center Management
    Freshdesk
  • $8 hourly

    • 5.0/5
    • (13 jobs)
    Hello! I'm Cris, a dedicated customer service representative with 10 years of experience in delivering exceptional support and building strong customer relationships. My passion lies in helping people, and I thrive in fast-paced environments where I can solve problems and provide clear solutions. I specialize in product knowledge, problem-solving, conflict resolution, and organization, and I believe effective communication is the key to outstanding service. I’m committed to understanding each customer’s unique needs and ensuring they have a positive experience. In my role, I prioritize empathy and professionalism, striving to make every interaction memorable. Let’s work together to create solutions that exceed expectations!
    Featured Skill Zendesk
    Social Media Ad Campaign
    Logistics Management
    Community Management
    Phone Communication
    Google Docs
    Customer Experience Research
    Data Entry
    Customer Service
    Team Management
    Order Processing
    Social Media Management
    Email Support
    Online Chat Support
    Freshdesk
  • $10 hourly

    • 5.0/5
    • (6 jobs)
    I am excited to introduce myself as someone with 4 years of dedicated e-commerce customer service experience, specializing in Gorgias and Shopify platforms. Additionally, I have spent 2 years as an onboarding specialist, ensuring smooth transitions for new team members while managing backend processes for both old and new employees. Beyond my professional achievements, I am deeply passionate about fostering positive experiences for both customers and colleagues alike. I believe in the power of personalized interactions and efficient processes to drive meaningful outcomes. If you're looking for someone to work for you long-term that has the drive to do well in helping your business grow, do not hesitate to click the Hire Me button.
    Featured Skill Zendesk
    Gorgias
    Data Entry
    Shopify Plus
    Management Skills
    Ticketing System
    Troubleshooting
    Technical Support
    Administrative Support
    Product Support
    Customer Support
    Online Chat Support
    Email Support
  • $8 hourly

    • 4.8/5
    • (34 jobs)
    I've been a customer service team-lead and manager for almost 8 years for an E-commerce site to a toll-free company based in the US and UK. My main responsibilities are to assist client concerns such as returns, possible fraud investigation, and reinstatement of seller points through live chat, emails, and phone calls. Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives. I always aim to consistently provide excellent quality of work for outstanding results and client satisfaction. Special Skills: Fluent in English Almost Native Work Independently High-Level Customer Service Support Inbound Support Expert Outbound Support Expert Cold Calling Email Support Expert Chat Support Expert Fast learner Can work underpressure Account Handled: Ecommerce Site Real State Medical and Solar Account Sprint Mobile AT&T Uverse & Direct Tv B2B accounts If you are interested, remember I am just 1 click away. Will be waiting to hear from you! Thanks, Charis R. Customer Support Expert / Telemarketer Professional
    Featured Skill Zendesk
    Virtual Assistance
    Task Coordination
    Customer Support
    Salesforce CRM
    Technical Support
    Customer Service
    Shopify
    Cold Calling
    Social Media Management
  • $13 hourly

    • 4.9/5
    • (13 jobs)
    Looking for an e-commerce virtual assistant? You’ve come to the right place! 😊 As your reliable virtual assistant, I’m here to take a load off your plate and handle tasks like: ✨ Delivering high-quality results: I’ll make sure all projects are completed to perfection and meet your expectations. ✨ Expert inventory management: I’ll keep your stock organized and up-to-date, ensuring everything runs smoothly. ✨ Seamlessly adding products to Shopify: I’ll upload new products with ease, keeping your store fresh and updated. ✨ Basic photo editing: I’ll enhance your visuals so your brand shines its brightest. ✨ Efficient data entry: I’ll ensure all your data is perfectly organized and error-free. ✨ Managing your inbox: I’ll keep your email correspondence running smoothly, making sure nothing slips through the cracks. ✨ Handling your calendar: I’ll help organize your schedule and manage appointments effortlessly. When it comes to customer care, I’ve got you covered: 🌟 Processing refunds, returns, and exchanges 🌟 Helping customers with order modifications 🌟 Responding to customer inquiries quickly and professionally 🌟 Resolving any customer concerns to their satisfaction 🌟 Tracking orders to ensure timely deliveries 🌟 Processing orders and keeping customers informed In need of a versatile virtual assistant who’s also a customer service pro? Look no further! I thrive on staying organized, working efficiently, and making sure everything runs like clockwork. I’m motivated, quick to learn, and love being part of a team, all while meeting deadlines with ease. Here’s a glimpse of my experience: ✅ Email management & marketing ✅ Inventory tracking ✅ Providing technical support ✅ General virtual assistance ✅ Product research ✅ Scheduling appointments ✅ Data entry ✅ Processing orders ✅ Managing documents ✅ Basic photo editing ✅ Social media management I’m also familiar with these tools: ✅ Notion, Zendesk, Canva, Photoshop ✅ Google Docs, Sheets, Calendar ✅ Microsoft Word, Excel, PowerPoint ✅ Shopify, Asana, Trello, Slack ✅ DocuSign, Woocommerce, Stripe ✅ HelpScout, Gorgias, Intercom, and more With my experience, honesty, and dedication, I’m ready to help your business grow! Let’s chat and get started on your next project together.
    Featured Skill Zendesk
    Magento
    Intercom
    Virtual Assistance
    WooCommerce
    Online Chat Support
    Freshdesk
    Shopify
    Dropshipping
    Ecommerce Order Fulfillment
    Administrative Support
    Salesforce
    Email Support
    Customer Service
    Community Moderation
  • $8 hourly

    • 5.0/5
    • (11 jobs)
    I have been working as a Customer Service Representative for more than 8 years and I have handled telecommunication and e-commerce accounts. My extensive background in customer support allowed me to develop the necessary skills needed in providing impeccable and world-class customer service. I am highly skilled in using tools such as Shopify, Zendesk, Gorgias, Amazon Seller Central, and Google Express. I can handle chat, email, and phone support. Work Experience: -Technical Support (Internet, Phone, and TV) -Lead Generation -Amazon Chargebacks and Claims -Email Handling -Refunds -eBay Cases and Returns -Shopify Chargebacks -Data Entry
    Featured Skill Zendesk
    Shopify
    Technical Support
    eBay PPC
    Customer Service
    Gorgias
    Email Support
    Etsy
    Amazon
    Email Communication
    Lead Generation
    Data Entry
  • $19 hourly

    • 5.0/5
    • (14 jobs)
    I'm Donna Marie Reyes, an accomplished Customer Success Team Lead with extensive experience across SaaS, eCommerce, Financial, and CRO industries. I excel at building strong client relationships, ensuring seamless onboarding processes, and delivering outstanding customer satisfaction. With a knack for independent problem-solving and a background in team leadership, I am dedicated to driving success for your business.
    Featured Skill Zendesk
    Email Communication
    Customer Support
    Microsoft Excel
    Data Entry
    Microsoft Word
    Customer Service
    Salesforce Lightning
    Salesforce CRM
    Microsoft Outlook
    Email Support
    Online Chat Support
  • $9 hourly

    • 5.0/5
    • (9 jobs)
    I have more than 10 years of customer service experience. My expertise in customer service industry includes all aspects of email handling, chat support, phone and technical support. I am proficient in Zendesk, Google Docs, Sheets, Office and many more. I am very patient, eager to create solutions to problems, detail-oriented individual with a great attitude and showing empathy to customers. I understand that delivering best customer service, we should be understanding to every concern, always remain calm and understand the issues accurately. WHAT I CAN OFFER YOU: ★ Admin Support ★ Data Entry/ Data Processing ★ Product Listing/ Research ★ Customer Service (Email & Chat) ★ Web Research
    Featured Skill Zendesk
    Dropshipping
    Product Knowledge
    Administrative Support
    Customer Support
    Customer Service
    Customer Satisfaction
    Order Processing
    Order Tracking
    Online Chat Support
  • $6 hourly

    • 4.7/5
    • (10 jobs)
    Hi there! I am an individual who loves photography and learning how things work. I took Information Technology in college and has basic knowledge in programming and web designs. I also took photography class last summer to enhance my skills in editing and manipulating photos. These helped me to provide quality ads for start up businesses. I recently worked as a Product Support Specialist, and what I love about it is that it taught me a lot especially in fixing the most used appliances in our homes. I am a freelance Customer Service Provider and what I can offer are: - Email Support - Chat Support - Phone Support - Tech Support - Digital Photography - Graphic Design If you want quality assistance with your business, I will be more than happy to provide it to you.
    Featured Skill Zendesk
    Customer Service
    Slack
    Microsoft Office
    Chat & Messaging Software
    Customer Support
    Email Communication
    Product Support
    Online Chat Support
    Email Support
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