Hire the Best Customer Experience Specialists in Cebu, PH

I am a motivated, hard-working and reliable freelancer with 10+ years experience in customer service and technical support for various SaaS and other products. I enjoy working individually and also with a team. I am very fluent in verbal and written English. I am highly skilled in assisting customers via live chats and emails. I have experience using ManyChat, Gorgias, HiveCrm, Shopify, Intercom, Zendesk, Freshdesk, Tawkto, Front, Hubspot, Telegram, Asana and LiveChat. I would love to be able to gain more experience in providing excellent customer support for your organization.

I have been a customer service and technical support representative for eight years. I am a very flexible person. I can do any task as long as I am provided with instructions. I always do research if I am given a new task, so I may follow through easily. I also have more than 5 years of experience as a technical/customer support for SAAS companies. In my 7+ years of freelancing, I have worked with companies based in the U.S. and Australia to assist customers via email and LiveChat, which has developed my knowledge with different customer service tools (e.g. Zendesk, Talkdesk, Intercom, Zoho, Salesforce, Zopim, etc.). I am also a virtual assistant that you can count on to do a great job at any task.

𝗘𝗺𝗽𝗮𝘁𝗵𝗲𝘁𝗶𝗰 𝗮𝗻𝗱 𝗔𝗹𝗹-𝗔𝗿𝗼𝘂𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 🌟 Worked for multiple Fortune 500 companies: 📞 Verizon 📞 Sprint 🛍️ Kohls.com What makes me special? ❤️ Master of Empathy 💻 Technical Wizard 📦 Product/Service Guru 💼 Communication Maestro 🧠 Creative Problem-Solver ⌛ Exceptional multitasking 😌 Resilient Optimist & Go-Getter w/ a Smile 🚀 Adaptable Learner & Passionate Customer Champion Ready to provide Fortune 500 treatment to your customers? Partner with me to boost your customer support and drive success. 💯

Are you seeking a dedicated professional who can elevate your business to new heights? Look no further! With a proven track record in customer experience, sales, virtual assistance, and marketing, I bring a wealth of expertise to help you achieve your goals. 🛍️ Customer Experience Specialist: I specialize in creating unforgettable experiences for your customers, ensuring satisfaction and loyalty every step of the way. From crafting personalized interactions to resolving issues promptly, I prioritize customer happiness above all else. 💼 Sales Expertise: With a knack for closing deals and driving revenue growth, I can help skyrocket your sales figures. Whether it's generating leads, nurturing prospects, or closing sales, I have the skills and determination to exceed targets consistently. 💻 Rockstar Virtual Assistant: As your virtual right-hand person, I'll handle all the day-to-day tasks that keep your business running smoothly. From email management and scheduling to research and administrative support, I'll free up your time so you can focus on what you do best. 📈 Experienced Marketing Specialist: Let me take your marketing efforts to the next level! With a deep understanding of digital marketing strategies, I'll create compelling campaigns that captivate your audience and drive results. From social media management to content creation and SEO optimization, I've got you covered. 🔍 Why Choose Me?: I'm not just another freelancer—I'm your dedicated partner in success. With a proactive mindset, exceptional communication skills, and a passion for delivering outstanding results, I'll go above and beyond to exceed your expectations. Ready to take your business to new heights? Let's connect and discuss how I can help you achieve your objectives!

With over a decade of customer service expertise, I've mastered the art of CHAT, EMAIL, and PHONE support. As a friendly and dedicated service pro, my goal is to always exceed customer expectations and ensure their absolute satisfaction. I'm a prompt and professional communicator with a knack for building lasting relationships that drive business success. My career speaks to my prowess in customer service and sales. As a top-rated professional with an impeccable track record, I'm the ideal team player for dynamic environments. My skills shine in: ✓ Zendesk-Helpscout ✓ Live Chat Support ✓ Customer Service / Technical Support ✓ Email Support ✓ Resolving basic and complex issues ✓ Phone Support ✓ Valuable Hospitality/Hotel Industry experience ✓ Proficiency in handling fundamental accounting tasks. ✓ Expertise in Social Media Platform Management