Hire the Best Customer Service Representatives in Canlaon, PH

Provide Excellent Customer Service Time Management Decision Making Detail Oriented Organizing Can work with less supervision Team Player

Experienced customer service professional with several years of experience in the BPO industry and freelance work. Skilled in handling customer inquiries, resolving concerns, providing excellent customer support, and using CRM tools such as Vicidial. Strongcommunication, problem-solving, and multitasking abilities with a commitment to delivering high-quality service and customer satisfaction.

My name is Catherine. I am working as a customer service representative for almost 3 years. I'm a great mutli-tasker and well experience in administrative jobs, I am fluent in English and a highly organized and efficient in time management. I am proactive, friendly and I am capable of managing tasks and communication skills. I have had a variety of experiences with many different roles in virtual assistance and customer service. From my time at Mazulana as a Virtual Assistant, where I was responsible for responding to emails and phone calls, answering queries related to orders and billing, tracking feedback from customers, escalating issues to the concerned department for resolutions, and ensuring that quotas were met by the end of each shift. Additionally, I worked as a Customer Service Specialist at Concentrix, where I provided travel information booking reservations, serviced existing reservations, educated customers on company websites, provided ticketing services, and resolved issues with a sense of urgency through live chats or emails. These experiences have equipped me with excellent communication skills, attention to detail, and the ability to handle multiple tasks efficiently. One of my most relevant experiences is working as a Virtual Assistant at Mazulana. During this time, I was responsible for responding to emails and phone calls from customers, answering their queries regarding orders and billing. By tracking feedback from customers and escalating any issues to the concerned department for resolutions, I ensured high customer satisfaction. Additionally, meeting the daily quota of 50 emails and 50 phone calls allowed me to develop strong time management skills while maintaining accuracy in my work. Another significant experience that is relevant to this role is my time as a Customer Service Specialist at Concentrix. In this position, I was responsible for providing travel information booking reservations, servicing existing reservations, educating customers on company websites, providing ticketing services, and resolving any issues that may arise. Through this experience, I developed excellent problem-solving skills and the ability to handle customer inquiries with a sense of urgency. In conclusion, I am confident that my experiences as a Virtual Assistant and Customer Service Specialist make me an ideal candidate...

Hi there! I'm a highly experienced freelance Property Management Bookkeeper with over 5 years of solid accounting and bookkeeping experience—specializing in AppFolio, bank reconciliations, GL audits, and software transitions from Buildium and PropertyWare to AppFolio. I’ve worked with multiple U.S.-based property management companies handling residential, commercial, and luxury properties. I bring strong attention to detail, a solid background in tenant and vendor ledger management, and the ability to maintain accurate, audit-ready books. ✅ What I Can Help You With: Full-cycle bank and credit card reconciliations Vendor billing and processing using Smart Bill and manual entry GL account audits and correction of misposted entries Monthly, quarterly, and yearly owner/investor reporting Sales tax calculation and remittance Journal entries, mortgage/loan adjustments Tenant chargebacks (legal, utilities, etc.) Payroll bill entries using Fingercheck AppFolio support and data transition from Buildium/PropertyWare Helping PMs and staff understand AppFolio features 🧰 Tools I Work With: AppFolio (expert level) QuickBooks Online (supporting accounting software) Smart Bill, Fingercheck, PropertyWare, Buildium Microsoft Excel & Word Slack, WhatsApp, Outlook, Gmail, RingCentral Time Doctor, Hubstaff, Upwork Tracker 🧑‍💼 A Few Client Highlights: Brightstone Management: Ongoing reconciliations and payroll tracking using AppFolio and Fingercheck Ultimate Realty: Manage full accounting cycle for commercial properties, including sales tax and loan entries Jones Assurance PM: Ensured clean data migration from Buildium to AppFolio with ledger validation and GL checks Flat Fee Landlord: Supported the full transition from PropertyWare to AppFolio and trained PMs on system use Nexus Real Estate: Caught up 2 years of past-due reconciliations while maintaining monthly books Sheridan Marketing Inc.: Designed Excel-based inventory and audit tools still used by the team 👩‍🏫 Bonus Experience: I also have a background in customer service and training, having worked with Chase Travel as a Customer Service Rep and later as an Account Trainer. This makes me an excellent communicator with both team members and clients.

Hi, I’m Jude! I am a highly adaptable professional with over 8 years of experience spanning customer service, dispatch operations, virtual assistance, and graphic design. Most recently, I served as Operations Manager at R Ally’s Transfer (Australia), where I managed daily business operations, streamlined dispatch processes, and ensured excellent client satisfaction. My background includes working as a Virtual Assistant for transportation companies, where I handled reservations, invoicing, dispatching, workload balancing, and email management. I also have extensive experience as a Dispatcher in HVAC and transportation industries, giving me the skills to manage time-sensitive tasks, coordinate with teams, and act as the reliable point of contact for clients. Beyond operations, I bring creative expertise from my years as a Graphic Designer, handling merchandise, branding, and web design projects. This combination of administrative, operational, and creative skills makes me a well-rounded professional capable of supporting businesses in multiple areas. What I bring to the table: - Proven leadership in operations and team management - Strong dispatch and reservation management expertise (LimoAnywhere, RingCentral, Freshdesk, Salesforce, etc.) - General virtual assistance (email management, invoicing, scheduling, CRM, data entry) - Creative design skills (Adobe Illustrator, branding, POD, merchandise, web/WordPress + Elementor) - Detail-oriented, tech-savvy, and highly reliable Whether you need someone to manage operations, streamline dispatching, provide top-notch customer support, or deliver creative solutions, I can help you grow your business while taking the weight off your shoulders. Let’s connect and discuss how I can add value to your team!

I've been in the field of both Customer Service and Technical which made me see the potential of good communication and best customer experience is a great impact in your calls. * Knows CRM Sales tools, Microsoft Azure, MS365 office and Active Directory * Communication is important to me, Communication is the key to grow closer and to help each other.