Hire the best Helpdesk Specialists in the Philippines
Check out Helpdesk Specialists in the Philippines with the skills you need for your next job.
Gino Evander C.
Helpdesk Specialist
Helpdesk
- Microsoft Exchange Server
- Customer Support
- Microsoft Active Directory
- Office 365
- Microsoft Windows
- Microsoft Exchange Online
- Windows Server
- System Administration
- Microsoft Windows Powershell
- Technical Support
I'm an System Administrator specialized in Microsoft Office 365 administration, domain/DNS management, Active Directory Management, Azure AD management and Windows Server 2012 administration
Tyn B.
Helpdesk Specialist
Helpdesk
- Research & Strategy
- Technical Support
- Online Market Research
- Boolean Search
- Process Improvement
- System Administration
- Customer Service
- Jira
- Office 365
- Google Search
- Incident Management
- Data Entry
- Administrative Support
- Virtual Assistant
- Ticketing System
With over 10 years of experience as an Operations Supervisor supporting North American accounts in different segments (Customer Service, Technical Support, Billing and even back Office Administration) it has made me the perfect candidate for any Virtual Assistant, Executive Assistant, Customer Support and Technical Support positions I am currently supporting a business financial start-up company focusing on Supply Chain and Artificial Intelligence as a major platform as an executive assistant/project coordinator. I am required to be tech-savvy, professional, resourceful and always available if my boss needs anything. They have entrusted...
Bryan Joel M.
Helpdesk Specialist
Helpdesk
- Microsoft Office 365 Administration
- Azure
- ITIL
- IT Service Management
- Microsoft Office
- Windows Administration
- Technical Support
- Microsoft Active Directory
- Microsoft Exchange Online
Skills: -Technical skills in: -Microsoft Windows OS (Windows XP to Windows 10) -Microsoft Office desktop suite -Office 365 consumer and business models (Administration and Management) -SharePoint On-premises and SharePoint Online -MS Exchange and Exchange Online -SfB and Microsoft Teams -Microsoft OneDrive -Microsoft Azure -Server Support, Administration and Management -Hardware (Computers and mobile devices) -Network and Connectivity Experience: -7+ years experience in providing technical support for Microsoft software products. This includes Windows OS, MS Office suite and Office 365 subscription (consumer, business and...
Isidro R.
Helpdesk Specialist
Helpdesk
- Customer Service
- Technical Support
- Email Support
- Online Chat Support
- Telemarketing
• Freelancing for 2 years as Technical Support Analyst(BYOF) • 10 years of experience in BPO industry • Had handled Sales, Customer service, Technical support, Accounts receivable and Helpdesk positions • Hitting quotas and metrics regularly • With 2 years of experience in real estate industry (Part-time Sales agent)
William N.
Helpdesk Specialist
Helpdesk
- Email Support
- Computer Hardware
- Video Commercial
- French to English Translation
- Customer Support
- Information Technology
- French
- French to German Translation
- eCommerce
- Customer Service
- Phone Support
- Teaching French
- Accounts Payable
With over 10 years working experience in my belt, I am specialize on customer service, technical support, training and quality ( French / English) - Email support - Chat Support - Inbound / Outbound calls - Sales - Technical support - Training & quality Analyst My Skills include: Word, excel, outlook, Adobe Photoshop, Java with Eclipse software, social media marketing and computer networking. All works are completed by me, so can rest assure knowing that your work will not be outsource by someone else. I pride myself lastly on provide the highest quality of work and will never complete a project until the client is 100% satisfied...
Jamaeca Lei R.
Helpdesk Specialist
Helpdesk
- Customer Service
- Customer Support
- Customer Engagement
- Customer Experience
- Email Support
- Email Handling
- Ticketing System
- CRM Software
- Zendesk
- Gorgias
- Checking Order Status
- Shopify
- Administrative Support
- Online Chat Support
I am Jamaeca, I am a Customer Service Representative who is enthusiastic about my work. My experience working in the Call Center industry for over 3 years has provided me with the knowledge required to tackle any customer service-related projects which led me through becoming a freelancer and worked with clients professionally from a variety of eCommerce businesses for almost 3 years. I have learned skills in becoming a Virtual Assistant in a continuous self-learning process from my previous projects. I can provide admin tasks, data entry, communication skills, writing, product listing, email support. I am a detail-oriented person, hard...
Madeline Z.
Helpdesk Specialist
Helpdesk
- Customer Service
- Technical Support
- Administrative Support
- Information Technology
- Email Support
- Online Chat Support
- Data Entry
- Healthcare Management
- Virtual Assistant
Application Analyst to a company that provides cloud-based Benefits Management System to different companies in the US. My job is to perform complex analysis of the software to meet our client’s expectation. I'm also an expert in providing quality customer service over the phone chat and email with my over 10 years experience. Hard worker and fast learner.
Jakelee Emmanuel A.
Helpdesk Specialist
Helpdesk
- Customer Service
- Management Skills
- Customer Support Plugin
- Email Handling
- Marketing Strategy
- Community Strategy
- Social Media Management
My goal is and will always be 100% customer and client satisfaction. I excel at providing excellent service and can easily understand new concepts. I work flawlessly under pressure and always ensure that my work meets my clients' high standards and expectations. I can work with little supervision and can get the work done with a very quick turnaround time. Previous job in Management: US Base Clients (Account Manager) 📌Turnkey Vacation Rentals - January 2020 to April 2021 📌Rextag Energy Datalink - February 2018 to December 2019 Local Clients (Senior Supervisor) 📌Smiles On Demand Inc. - July 2020 till present (part-time) 📌Student...
Nelzon G.
Helpdesk Specialist
Helpdesk
- Google Cloud Platform
- Windows Server
- Office 365
- Server Virtualization
- 3CX
- Zoho CRM
- Technical Support
- Zoho Platform
- Shopify
- Ecommerce Website
- WordPress
- Elementor
- Wix
- Customer Service
I am a Microsoft 365 Certified, 3CX VOIP engineer and Google Cloud Admin. If you are looking for a solution for your IT environment, look no further! With more than 10 years of experience in the IT industry, I also handled different projects with different kinds of technology to implement. Office 365 Implementation 3CX Cloud PBX Implementation and SIP Trunkline Microsoft Azure & Google Cloud Platform Zoho CRM impelementation Server Hardware troubleshooting Windows & Mac PC troubleshooting Solarwinds/N-Able Remote Monitoring and Management (RMM) For startup companies, I will be happy to assist in providing and implementing the best solution...
Charmane D.
Helpdesk Specialist
Helpdesk
- Email Support
- English
- Customer Satisfaction
- Virtual Assistance
- Data Entry
- Microsoft Excel
- Phone Communication
- Online Chat Support
- Customer Service
- Technical Support
I work with passion in providing excellent customer service. I have 12 years of experience in the BPO-IT outsourcing industry. I started as an Agent made it as a Subject Matter Expert and an Incident Management Analyst. With all the years of experience, I learned proper customer engagement that will always result in a quality resolution to each customer's concern. This has been my weapon in making difficult customers to very satisfied ones. If I look like the best candidate for you, do not hesitate to reach out, and let's work together.
Ian D.
Helpdesk Specialist
Helpdesk
- Online Chat Support
- Microsoft Office
- Technical Support
- Virtual Assistant
- Social Media Management
- Data Entry
- Instagram Marketing
- Phone Communication
- Personal Administration
- Lead Generation
- Appointment Setting
- Outreach Strategy
- Prospect List
- LinkedIn Sales Navigator
WHAT I CAN DO FOR YOU: As a Lead Generator /Cold Outreach/Appointment Setter I help businesses to generate leads and set appointments organically, strategically increase their revenue, and leverage technologies & resources to create systems that save time and money. I've worked for a wide range of clients from solo entrepreneurs to startups to multinational corporations, and have helped companies 5x their sales. If you'd like to discuss how I can help your company generate more leads and get new clients, message me to book a discovery call with me. - IG/FB/LINKEDIN - cold outreach - LinkedIn Sales Navigator -Trello -Slack - Lead...
Israel M.
Helpdesk Specialist
Helpdesk
- Customer Service
- Virtual Assistant
- Shopify
- Microsoft Excel
- Zendesk
- Desktop Support
- E-Commerce Management
- Customer Satisfaction
- Administrative Support
- Email Handling
- Online Chat Support
- Data Entry
- Customer Support
- Project Management
Why hire three when you can employ only me? I can be your all-around VA! I am a former customer service representative at Amazon.com for six years. I am always determined to deliver exceptional quality work for all my clients, ensuring that I meet deadlines with 100% satisfaction. EXPERIENCES: ✅ 6Years Customer Service Representative Experience/Customer Support Team Lead ✅ Virtual Assistant ✅ Shopify Assistant / Order Management / Customer Support (Chat / Email / FB & IG Messenger) ✅ Amazon Seller Account Management ✅ Executive Assistant ✅ Social Media Management/Marketing/Email Marketing ✅ Lead Generation / Sales Navigator / Web Research...
Ibrahim Paul K.
Helpdesk Specialist
Helpdesk
- Online Chat Support
- Email Support
- Order Processing
- Computer Skills
- Microsoft Office
- Customer Support Plugin
- Technical Support
- Desktop Support
- Following Procedures
- Customer Service
- Troubleshooting
- Customer Support
- Virtual Assistant
- Checking Order Status
I've been in the Technical/Customer Support field for about 7 years. I've worked in different positions including Escalations Support, email support, and customer service. I can say that I am a well-rounded individual and I take pride in the work I do. Here are some traits and skills that you can expect: ✓ I am very professional ✓ I am a good listener ✓ I am very patient and polite ✓ I am very resourceful ✓ I am a positive person ✓ I am goal-oriented ✓ I am a very technical person ✓ I am always willing to learn
Rolando A.
Helpdesk Specialist
Helpdesk
- Product Knowledge
- Answered Ticket
- US English Dialect
- Communication Etiquette
- Customer Service
- Technical Support
- RingCentral Glip
- Order Tracking
- Help Scout
- Online Chat Support
- Email Support
- Phone Support
- Order Processing
- Phone Communication
Welcome! I'm Ron. Are you looking a Customer Service Specialist and a reliable Rockstart Admin support? With my four years of professional work experience, we will develop and accomplish our objectives together. You'd like to know more about who I am. At your earliest convenience, feel free to message me. 🌟Skills 🌟 Email support📧 Chat support ⌨ Phone support📞 Data Analyst 📊 Sales💰 Order Tracking 🚚
Ric Jason V.
Helpdesk Specialist
Helpdesk
- Technical Support
- Email Technical Support
- Desktop Support
- Computer Hardware
- Hardware Troubleshooting
- Opened/Answered Tickets
- Telecommunications Engineering
- Phone Support
- Email Communication
- Google Workspace Administration
- Email Support
- IT Support
- macOS
My name is Jason from the Philippines. If you need an IT Support that's almost always online, with a good internet and plethora of hardware for troubleshooting, then you are in the right profile. Experiences: - Google Workspace Admin - MacOS and Windows Troubleshooting - Kandji (MDM) - Zoom (Admin) - Slack (Admin) and other apps needed as an IT Admin of a company! Send me a ping, let's talk!
Realyn O.
Helpdesk Specialist
Helpdesk
- Accounting
- Business Writing
- Customer Service
- Intuit QuickBooks
- Technical Support
- Appointment Setting
- Lead Generation
- Data Entry
- Administrative Support
- Marketing
- Customer Support
- Virtual Assistant
Hello! I am Realyn, a strong-willed woman, and I will in no way let an excellent opportunity pass me. I have over five years of professional experience as a Customer Service Specialist in the BPO Industry. My years of experience taught me many things and helped me grow professionally in this industry. I am a person who adapts well to where I am working. I am also a star in administrative tasks with experience in Google App and Microsoft Office software, particularly for a calendar, contact, and meeting management. I am a problem-solver who is open to asking for help and collaborating with team members to overcome challenges. I am also...
Anna Dominique S.
Helpdesk Specialist
Helpdesk
- Internet Marketing
- Data Entry
- Email Marketing
- Customer Service
- Virtual Assistant
- Email Communication
- English
- WordPress
- Brand Management
- Customer Support
- Digital Marketing
- Social Media Marketing
Are you ready to take your business to the NEXT LEVEL? I know it's not easy being an Executive or Entrepreneur, I can HELP you out! Let me help FREE up some of your TIME, so you can use it on other IMPORTANT things. Sounds like a PLAN? Contact me to outsource some of your tasks! Why HIRE me? ✭ Over 14k+ Upwork Hours ✭ 5-star rated Freelancer ✭ Consistent 100% Job Success ✭ Over 8 years of experience working as Home Based Independent Contractor ✭ Over 7 years doing Virtual Assistant & Project Management tasks ✭ 50+ successful all-time jobs and counting! ✭ Acquired comprehensive experience on digital marketing & eCommerce. SOME of the...
Precious V.
Helpdesk Specialist
Helpdesk
- Virtual Assistant
- Phone Support
- Online Chat Support
- Administrative Support
- Data Entry
- Customer Service
- Shopify
- Email Technical Support
- General Office Skills
I am enthusiastic, reliable, and hardworking individual who has over 4 years of experience giving professional, efficient, and high quality service to various B2B and B2C companies. I am skilled in managing OTA platforms like Airbnb, Booking.com, Expedia, Trip.com, Tiket.com, Goibibo, and DayUse.sg; as well as skilled in communicating with guests over phone and email. I have experience with Siteminder for calendar/rates/inventory management as well as Hubspot as a CRM. I am very eager to learn how to use any new tools that get the job done in an efficient and effective manner. I meet deadlines and don't make promises I can't keep. I am a...
Rhey Anthony R.
Helpdesk Specialist
Helpdesk
- WordPress
- Customer Service
- Call Handling
- Technical Support
- Customer Support
- Virtual Assistant
- Website Development
- WooCommerce
- Keap
- ActiveCampaign
- Membership Plugin
- CSS
- cPanel
- API Integration
What I do? ✓ Camtasia Video Editing Software ✓ Create Video out of powerpoint presentation ✓ HTML, CSS, Wordpress, Memberium, Infusionsoft Customer Management ✓ Implement Opt - in Designs to capture emails for subscription and marketing. ✓ Modify template CSS codes to match the existing needs if the default settings needs tweaking. ✓ More than 5 years experience on Customer Phone, chat, email Support. ✓ Web development for your business ✓ Mac Applications installation and assistance ✓ Windows installation on mac assistance ✓ installation of applications for windows / MACs ✓ Advice and Tutorials about your computer ✓ basic php and sql,...
Bruno H K.
Helpdesk Specialist
Helpdesk
- Dropshipping
- Asana
- Virtual Assistant
- Order Fulfillment
- Data Entry
- Slack
- English to German Translation
- Shopify
- Customer Support
- Answered Ticket
- Customer Service
- Order Tracking
- Product Listings
- English
I have several years of experience in email-based customer service. I am a cheerful, enthusiastic, and self-motivated person who understands the importance of customer service and great attention to detail in a role of this nature. I speak and write fluent English and German. I am hard working, honest, and helpful, and I have a friendly attitude, coupled with the ability to listen and guide, and I can work independently and efficiently. I am available to work 7 days a week if required. I do my best to help or resolve the customer's request or complaint while following the company rules and policies I am able to think outside the box to...
Cristo Rio R.
Helpdesk Specialist
Helpdesk
- Autodesk
- Data Analysis
- Technical Support
- Live Chat Operator
- Online Chat Support
- Email Technical Support
- Customer Support
- Zendesk
- Data Entry
- Order Processing
- Email Support
Experienced and knowledgeable in Information Technology. Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Roberto H.
Helpdesk Specialist
Helpdesk
- Supervisory Skills
- Technical Support
- Phone Support
- Live Chat Software
- Mac OS App Development
- McAfee VirusScan
- Telephone Handling
- Email Technical Support
- Customer Support
I have been working in a business process outsourcing industry for 13 years. This has been an invaluable experience in terms of learning different level of techniques to enhance my performance from an entry level customer care representative processing emails and chat to a 2nd level technical support providing extensive solutions and strengthening client relationship. As a leader, I am currently focused on developing and leading a team to exceed client expectations. I aim to do the same in Odesk given the opportunity to commit myself in the personal and professional development of a team as well as apply the day-to-day project experiences to...
Michael S.
Helpdesk Specialist
Helpdesk
- Customer Support
- Customer Service
- Email Handling
- Live Chat Operator
- Technical Support
- Virtual Assistant
- Voice Talent
- Internet Research
- Supervisory Skills
- Administrative Support
- Call Handling
- Online Chat Support
- Order Tracking
- Ticketing System
I have 10 years of extensive experience as a Customer Service Representative. Due to my enthusiasm and commitment in Customer Services career, I have the ability to become a central member of your team. I am a team player, energetic, I have a great command of the English Language. I'm very friendly and love to juggle multiple tasks. I love learning new things and very flexible. I always provide excellent Customer Satisfaction and would go extra mile to get the job done.
Jonathan G.
Helpdesk Specialist
Helpdesk
- Email Communication
- Technical Support
- Customer Relationship Management
- Administrative Support
- Customer Service
- Communications
- SaaS
- Customer Support
- Business Process Management
- Ticketing System
- Online Chat Support
- English
- Zendesk
- Product Knowledge
Do you believe that a successful business lies in the quality and efficiency of its operations? Because I do. I believe that it's not solely based on how good your product is, but also how good and effective you build your brand by establishing a world-class customer experience. Whether your business deals with physical products, services offered or software platforms -- I would love to help you. I empower businesses like yours the best way I know how -- by helping you create exceptional operations that provide the best customer experience in your line of business. Whether this is technical support, onboarding, customer success, or even...
Germaine V.
Helpdesk Specialist
Helpdesk
- Customer Service
- Order Processing
- Order Entry
- Customer Support
- Email Handling
- Virtual Assistant
- Data Entry
- Data Encoding
- Zendesk
- Customer Satisfaction
- Shopify
- Email Support
- Oberlo
- Gorgias
Email Support | Shopify VA | Customer Support | Customer Service | Administrative Support | Data Entry | Dropshipping | Appointment Setting -Consistent Upwork TOP RATED Freelancer -11 years experience in Customer Service, Data Entry, and Admin tasks -7 years in E-commerce and email support for dropshipping stores with over 13,000 tracked Upwork hours -1-year experience as Team Lead -Experience in social media management, data entry, product research, and product listings -Trained in Facebook Ads and Shopify I'm incredibly passionate about great customer support. I enjoy taking one extra step beyond what’s expected. I am tech-savvy and can...
Geordano A.
Helpdesk Specialist
Helpdesk
- CRM Software
- DSL Troubleshooting
- Online Chat Support
- Incident Management
- Computer Network
- Ticketing System
- Technical Support
- Customer Service
- Network Administration
I have an extensive IT experience for 8+ years and counting. I am currently employed for 6 years+ in my current company and looking for a part-time/sideline job. I am currently working home-based so I am confident that I can deliver my future task/project on time. I am the type of person that can work in a fast pace environment and can handle any circumstances that can affect my work. I am an aggressive and risk-taker of a person, my mistakes from my past make me stronger. My current work is more on IT and customer service related to which our clients are Medical Centers, Recruitment Agencies and Employers. We provide them a system that...
Joel Nikko M.
Helpdesk Specialist
Helpdesk
- Customer Service
- Customer Support
- Computer Maintenance
- Technical Support
- Business Operations
- Email Support
- Email Technical Support
- Social Media Management
- Data Entry
- Zendesk
- Salesforce
- Online Chat Support
- Email Handling
- Email Communication
I am new to this type of industry and I am willing to undergo any type of training just to land a job and help out future employers. My first work experience was in a retail store called Kroger in Texas, USA which I was hired as a cashier and worked up as a Customer Service Manager within a few months in which it helped a lot in improving how I communicate with people and it gave me a sense of adjusting to every job I was in. After that, I had different types of jobs like being an Assistant Technical Engineer, Network Analyst, and also Call Center Jobs which included Email Support, Service Desk, Technical Support, Chat Support as well. My...
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