Hire the Best Email Technical Support Specialists
in the Philippines

📧 Email Migration & Cold Email Infrastructure Expert ⭐⭐⭐ Top Rated | 400+ Reviews | 100% Customer Satisfaction ⭐⭐⭐ What Clients Say: ⭐ "Atlas was extremely helpful and is now my go-to expert for all email migration needs." ⭐ "Knowledgeable, reliable, and highly recommended." ⭐ "Fast, efficient, and excellent at what he does." I have 7+ years of experience helping businesses deploy, migrate, and optimize their email systems using Google Workspace, Microsoft 365 (O365), Instantly.ai, and Smartlead. Whether you need a seamless email migration or a cold email infrastructure built for maximum deliverability, I can help ensure everything is configured correctly and runs smoothly. Services: ✅ Google Workspace / G Suite & Microsoft 365 (O365) Migration ✅ Google Workspace & Microsoft 365 Deployment ✅ Instantly.ai & Smartlead Setup ✅ SPF, DKIM & DMARC Configuration ✅ Domain, Subdomain & DNS Management ✅ Email Deliverability & Warm-Up Setup ✅ Mailbox Creation & Configuration ✅ Gmail & Outlook Setup ✅ Google Workspace Administration ✅ Campaign Setup & Testing ✅ Email Troubleshooting & Technical Support Why Work With Me? ✔ 7+ Years of Industry Experience ✔ Hundreds of Successful Projects Completed ✔ Strong Email Deliverability Expertise ✔ Fast Response & Clear Communication ✔ Reliable Support from Start to Finish My goal is to provide secure, hassle-free solutions that keep your email systems running efficiently while maximizing deliverability and performance.

Hi! I’m John Christian Agot, a dedicated Technical Support Specialist with over 10 years of experience helping users resolve IT issues efficiently and professionally. I’ve worked in both enterprise and remote settings, providing Level 1 and Level 2 support across multiple platforms, tools, and technologies. 🔧 I Can Help You With: Troubleshooting Windows, Mac, and Office 365 issues User account support (Active Directory, Entra ID, OKTA) Microsoft Intune device support and policy troubleshooting Email, VPN, printer, and network issue resolution Remote support via tools like TeamViewer, AnyDesk, and Zoom Ticket management using ServiceNow, Jira, or Freshdesk Application support, onboarding/offboarding, and device setup 📈 Why Clients Like Working With Me: Fast and friendly support with clear communication Detail-oriented and organized—even under pressure Able to work independently and follow SOPs Strong customer service mindset with a tech-savvy approach 🛠️ Certifications: Microsoft 365 Endpoint Administrator (MD-102) Microsoft Azure Administrator (AZ-103) Microsoft Azure Fundamentals (AZ-900) If you need someone to support your team or your users remotely—with patience, professionalism, and technical expertise—I’m here to help. Let’s keep your systems running and your users happy!

🥇 𝗧𝗼𝗽 𝟭% 𝗼𝗳 𝗚𝗹𝗼𝗯𝗮𝗹 𝗧𝗮𝗹𝗲𝗻𝘁 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸 🥇 🏆 𝙏𝙊𝙋 𝙍𝘼𝙏𝙀𝘿 𝙋𝙇𝙐𝙎 🏆 ⭐𝟭𝟬𝟬% 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 | ⭐𝟭𝟬+ 𝗦𝗮𝘁𝗶𝘀𝗳𝗶𝗲𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 ⭐ 𝟑𝟎+ 𝗦𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹𝗹𝘆 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗲𝗱 𝗝𝗼𝗯𝘀 | ⭐ 𝗟𝗼𝗻𝗴-𝗧𝗲𝗿𝗺 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 | ⭐𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 𝗨𝗽𝘄𝗼𝗿𝗸 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 🏁 𝗔𝘀𝘀𝗶𝘀𝘁𝗲𝗱 𝟐𝟎+ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗢𝘄𝗻𝗲𝗿𝘀 𝗮𝗻𝗱 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 [ 𝟭𝟬 𝗬𝗲𝗮𝗿𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 ] Hello! 👋 I am Angelo, a full time freelancer with a diverse skill set spanning customer service, technical support, admin tasks, and virtual assistant. I offer comprehensive solutions tailored to enhance your brand's online presence and customer satisfaction. 🚀

 💼 What I can offer in being your Customer Service Expert : 📩 Email 👩🏻‍💻 Chat 📞 Calls 💼 Customer Service Skills : Responding to inquiries, questions, feedback, and complaints. 💎 Worked at HP Printer as a Technical Support for 2 years. 💎 Worked at Pitney Bowes UK as a Technical Support for 2 years. 💎 Worked at Rockstar as Technical Support for 1 year. 💎 Worked at Ava's Flowers as Customer Service Expert for 1 year. 💎 Worked at AT&T as a Customer Service Expert/Sales for 2 years. 💎 Worked at Invoice Simple as Customer Support for 3 years Tools & Platforms I'm familiar with: 🎯 Shopify 🎯 Salesforce 🎯 Zendesk 🎯 Reamaze 🎯 Monday 🎯 Slack 🎯 Zoho 🎯 Intercom 🎯 Bigin 🎯 Chargebee 🎯 Stripe 🎯 GSuite (Google Sheets, Docs, Drive) 🎯 Microsoft Office 🎯 Canva 🎯 ChatGPT 🎯 Richpanel 🎯 Freshdesk 🎯 Gorgias 🎯 Crisp Why Choose Me?
 💎 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: With extensive experience in various facets of online business management, I bring a wealth of knowledge and insights to every project. 💎 𝙍𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮: Committed to meeting deadlines and exceeding expectations, I prioritize open communication and transparency throughout the collaboration process. 💎 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣: My goal is to deliver tangible results that drive growth, foster customer loyalty, and elevate your brand's online presence.
 Let's collaborate to take your brand to new heights! 

 Get in touch today to discuss how I can support your business objectives. 🌟

I have a solid experience of more than 16 years now. I worked as a quality analyst and customer support for different companies worldwide. I also have vast experience working as technical support, email support, chat support, text support, order taking, admin assistant, virtual assistant, moderator, and as a sales agent for voice, chat, and email. Flexibility and dedication are just some of my priorities when it comes to my performance. I always make sure that I do my job well and ensure that I always perform each task with dignity and concern. I carry loyalty and integrity in everything that I do. I believe that my experience, reviews, and performance will speak for me. I have vast experience using many different email tools and other tools like Zendesk, Freshdesk, Helpscout, Reamaze, Pipedrive, Front, Excel, Zoho, Shopify, Teeinblue, Gelato, Intercom, Stripe, Infusionsoft, Kajabi, and Salesforce including using other CRM (HubSpot, Freshdesk, Zendesk, Zoho, Pipedrive, Salesforce, Keap, Freshworks)

9+ years of experience as Remote Desktop support for several MSP in the USA, Canada, UK and Australia that provides technical and helpdesk support for both Mac and Windows in consumer and business clients - Microsoft Certified IT Professional - Microsoft 365 Certified Fundamentals With experiences from these platforms - Operating Systems: Windows 7/8/10/11 and Mac OSx | Windows Servers - Microsoft Office 365 Administration (Exchange Online | SharePoint | DNS| PowerShell | OneDrive | Teams, Migration) - Okta administration: provisioning and de-provisioning of end-users, the assigning of apps, the resetting of passwords, and the overall end-user experience. - Microsoft Windows Server System administration skills, including knowledge in Active Directory Configuration and Management. - Troubleshooting different IT-related problems from standard and line of business applications. Devices and computers, Exchange, Virus Removal, Windows updates, Networking, Printers, Scanners, and Remote Desktop Services. - Remote Monitoring and Management: ConnectWise, Ninja RMM, Syncro,Addigy, Barracuda, LabTech, Solarwinds, Kaseya BMS, Kaseya VSA, Continuum, Autotask, and Sycnromsp - Remote support tools : GotoMeeting | ScreenConnect | LogMeIn | TeamViewer| LabVNC | Kaseya, join.me, bomgar, Splastop, Barracuda - Storage: OneDrive, Google, Box, Drobbox - Antivirus : Webroot, Sophos, Avast etc. - CRM: Salesforce, Zendesk, Freshdesk, Zoho Crm - IT Documentation: IT Glue, Confluence, DocuWiki, and Autotask - Voip: RingCentral, 3cx, Bria, Oitvoip -Other tools: Duo, Auvik, BrightGauge, Deep Instinct, Huntress Labs, Okta - Great communication skills, both verbal and written in English and French(Native)

Customer Service and Technical Support Specialist I am an experienced Customer Service and Technical Support Specialist with hands-on experience supporting e-commerce businesses. I help companies provide professional and reliable support to their customers while maintaining a positive brand experience. I have experience handling customer inquiries related to orders, product questions, shipping concerns, refunds, and general support requests. I focus on clear communication, fast problem solving, and creating a positive experience for every customer interaction. I am comfortable working in fast-paced environments and managing multiple customer requests while maintaining professionalism and attention to detail. Support Experience Customer support through email and chat Order tracking and shipping assistance Refunds and replacement requests Handling customer complaints professionally Technical troubleshooting and customer guidance Helpdesk ticket management Tools and Platforms Shopify Zendesk Freshdesk Gorgias Reamaze Zoho Jira Sticky Help Scout ChargeDesk RingCentral Five9 Slack Meta Business Suite I am reliable, organized, and committed to providing high-quality customer service that supports business growth and customer satisfaction. I am open to both full-time and part-time opportunities and can quickly adapt to new systems and workflows.