Hire the Best Email Support Freelancers
in the Philippines

My Objective is to obtain a job that will enable me to use my strong organization skills,educational background and ability to work well with people and learn more skills that is usable for me to be more competitive, more flexible on any situation and learn to extend further my limitations, to offer my client a high quality job and to provide welfare stability for my family.

Looking for a reliable customer support specialist who can deliver fast, professional, and empathetic service to your customers? I help Shopify and e-commerce brands provide exceptional customer experiences through email support, live chat, and customer service, allowing business owners to focus on growth while I handle customer inquiries efficiently. What I Can Help With ✔ Customer Email Support ✔ Live Chat Support ✔ Order Tracking & Order Management ✔ Returns, Refunds & Exchanges ✔ Product Inquiries ✔ Payment & Shipping Concerns ✔ Dispute Resolution ✔ Inbox Management ✔ Customer Satisfaction & Retention Platforms & Tools Shopify Gorgias Zendesk Freshdesk Richpanel Gmail Google Workspace Slack Why Clients Hire Me ✅ Top Rated freelancer with 100% Job Success ✅ 6,000+ hours of customer support experience on Upwork ✅ $40K+ earned working with Shopify and e-commerce businesses ✅ Experienced supporting high-volume inboxes with professionalism and accuracy ✅ Strong written communication and problem-solving skills ✅ Dependable, detail-oriented, and committed to long-term partnerships I understand that every customer interaction represents your brand. My goal is to provide prompt, friendly, and solution-focused support that improves customer satisfaction, builds loyalty, and strengthens your store's reputation. If you're looking for a dedicated Shopify Customer Support Specialist who can become a valuable part of your team, I'd be happy to discuss how I can support your business.

✨ Looking for Collaboration ✨ Hi! I’m a detail-oriented freelancer with 5 years of experience in eCommerce support, specializing in administrative and customer service tasks. I help businesses stay organized, improve customer experience, and handle daily operations efficiently. 💼 Services Customer Support Virtual Assistant Tasks Social Media Management Shopify & eCommerce Support Email Support Data Entry 📦 Skills & Expertise Order fulfillment and processing Shipping label creation Email handling and customer communication eCommerce store support Administrative assistance Data entry and organization 🛠 Tools I Use Discord Slack Zoho Desk Zendesk Stripe Outlook Shippo Microsoft Excel 🚀 About Me I’m reliable, adaptable, and committed to delivering quality work with fast communication. I enjoy supporting businesses and am always open to learning new systems and improving processes. ✨ Let’s work together and grow your business!

Hi! I’m Rai, a Virtual Assistant specializing in Customer Support and eCommerce operations. Since 2014, I’ve been helping businesses provide reliable support and keep their daily operations organized. I focus on delivering clear, timely, and helpful communication, ensuring customers feel heard while helping businesses maintain a smooth support workflow. I have several years of experience providing email and chat support for eCommerce brands, assisting customers with order inquiries, product questions, delivery updates, and issue resolution. I’m comfortable working with support platforms such as Zendesk, Gorgias, and Shopify, and I understand how important fast and thoughtful responses are in creating a positive customer experience. Customer Support • Email and chat support • Order tracking and delivery updates • Handling customer inquiries and concerns • Refunds, replacements, and issue resolution • Inbox management and organized ticket handling • Providing professional and empathetic responses eCommerce Support • Shopify order processing and order management • Monitoring transactions and updating order information • Assisting with product listings and store updates • Coordinating with suppliers and tracking shipments Administrative Support • Inbox and calendar management • Data entry and spreadsheet management • Task coordination and workflow organization Tools I frequently use include Zendesk, Gorgias, Shopify, Google Workspace, Microsoft 365, Slack, Notion, Trello, Monday[dot]com, and Canva. I value reliability, attention to detail, and clear communication. My goal is always to support businesses by keeping operations organized and ensuring customers receive helpful and timely assistance. Outside of work, I enjoy crocheting and spending time living the island life. The patience and attention to detail these hobbies require also reflect in the way I approach my work. If you’re looking for a Customer Support Virtual Assistant who can help manage customer communication and support your eCommerce business, I’d be happy to connect.

Hi. If you are looking for someone who will complete your job correctly this time. Then feel free to message me anytime. ✅ Top Rated Professional NFT Gamer / WEB3 Gamer / Crypto Game Player / NFT Pilot / Airdrop Farmer / Game Screen Recording - Can grind 24/7 if needed. Can meet your weekly or daily quota. Perfect Strategy on winning or farming. Can grind multiple accounts at the same time. ✅ Top Rated Game Player / Game Pilot / Gaming - Are you tired on working and do not have much time playing the game you like? Then feel free to message me anytime and I will be the one to fulfill your desire. Professional Gamer since 2013, available anytime, Can easily adapt on any Games. Can level up your account, Can farm 24/7 if needed. Top Rated on Upwork. ✅ Ticket Puller Specialist - Top Rated Ticket Puller to assist you securing high demand tickets. Have experience using Webook, Ticketmaster, Seetickets, Ticketweb etc: ✅ Minecraft Video Clips - Can create high quality Minecraft short/long clips any Minecraft mods or gameplay. ✅ Top Rated Airdrop Farmer / Farming - Are you interested farming Airdrops but do not have time doing it? Let me do it for you! Can grind 24/7 if needed. Can meet your daily or weekly quota. Can farm thru computer or Mobile. ✅ Top Rated Professional Gamer / Online Game / Offline Game / Mobile Game - Lineage Classic / Lineage 2, Diablo Immortal / Diablo 2 / Diablo 4, Farlight 84, Dota 2, Mobile Legends, League of Legends, PUBG, Counter Strike 2, Smite, Farlight 84, Valorant. GTA V, Path of Exile 2, World of Warcraft, World of Warcraft Classic, Steam Game, Epic War game and other Online and Offline Games. ✅ Top Rated Professional NFT Gamer / NFT / WEB3 Game - Crypto Unicorns, Parallel TCG, Axie Infinity, Cryptoblades, My Defi Pet, CryptoZoon, Binemon, Cryptocars, Crypto Unicorns, Bubble Rangers and many more NFT games, Boomland, OHH Baby Cart and many more NFT game available. ✅ Top Rated Live Chat Support - Professional Non-voice Chat Support since 2016 with the expertise of all Social Media platforms. Facebook, Messenger, Twitter, Instagram, LinkedIn, Tiktok, Discord, NFT White List Scrapping, Phone support, etc. Excellent in English and Expert in Asana. ✅ Former Discord Virtual Assistant at NFT4noobs Discord Channel with more than twelve thousand members, the work I do is same as Live chat support operator which I message other Discord Channel and ask them to be our Collaboration partner. ✅ Former Assistant Manager on a Website called Buoz, my role on this platform is to talk and invite some aspiring scholars to fill out our form for a Scholarship in Axie Infinity. With my lead, we do have now more than five thousand scholars in our waiting list and almost two thousand of them become a member in our team. ✅ Former Admin Chat Support at Facebook page named Dota 2 Store PH with more than three thousand followers. Fluent in English Can work under pressure. Available 24/7 when needed. ✅ Former Call Reviewer at Humanatic. We help our clients review their calls. Then we provide them with analytical reports. Valuable data helps improve customer service and sales. ✅ Video Game Tester / Test Bug / QA Tester - Do you create a new game and looking for someone who will play and find any bugs or glitch on the game? Then you are on the right Freelancer! Working in the BPO industry has sharpened my skills to handle this job well. I was a senior analyst. I am a very dedicated person and can provide your clients/prospects with the best customer service.

Are You Looking for a Reliable Virtual Assistant? With over 10 years of experience providing administrative, customer service, eCommerce, and virtual assistance support, I help business owners stay organized, improve efficiency, and focus on growing their businesses. I am a detail-oriented, proactive, and dependable Virtual Assistant with a proven ability to manage multiple tasks, meet deadlines, and deliver high-quality results. Whether you need administrative support, customer service, content creation, or digital marketing assistance, I am ready to help. Why Work With Me? ✔ Over 10 years of Virtual Assistant and Customer Support experience ✔ Strong communication and organizational skills ✔ Quick learner who adapts easily to new tools and systems ✔ Reliable, proactive, and solution-oriented ✔ Committed to delivering quality work and exceeding expectations Services I Offer Administrative Support • Calendar and schedule management (Google Calendar, Calendly) • Email management and organization • Travel arrangements • File and document management • Data entry and database management • Report preparation and documentation Customer Service Support • Email and chat support • Customer inquiry management • Ticket handling using Zendesk, Gorgias, and other CRM systems • Order tracking and issue resolution • Client communication and follow-up Digital Marketing Support • Content creation and editing • Social media management • Social media scheduling • Canva graphic design • Email marketing campaigns • Landing page creation • Mailchimp and Kajabi management • Basic SEO and keyword research Research & Data Management • Product research • Market research • Competitor research • Web research • Data collection and organization • Spreadsheet management Technical & Software Skills • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • Google Workspace (Docs, Sheets, Drive, Calendar, Forms, Slides) • Trello, Asana, ClickUp, Basecamp, Salesforce • Canva, PicMonkey • Adobe Acrobat • DocuSign, Eversign • Shopify • Zendesk • Gorgias • Basic HTML My Commitment I take pride in being hardworking, honest, and highly motivated. My goal is to build long-term professional relationships by providing reliable support and helping businesses operate more efficiently. If you're looking for a Virtual Assistant who is organized, dependable, and committed to your success, I'd love to discuss how I can help your business grow. Let's work together!