Hire the best Freshdesk Specialists in San Jose del Monte, PH
Check out Freshdesk Specialists in San Jose del Monte, PH with the skills you need for your next job.
- $7 hourly
- 4.6/5
- (41 jobs)
Hello there! I'm Florlee Sorreda, a seasoned freelancer with a solid 10 years under my belt. I've been around the block in email/chat support, social media customer engagement, and community management—particularly in e-commerce. Having successfully navigated the e-commerce customer service landscape, I'm now available full-time and prepared to contribute my expertise to your team. Let's cut to the chase: - Proficient in email and chat support: Refined skills in delivering timely and accurate assistance to customers through written communication. Attention to detail and adaptability ensure consistent support. - Social media customer support expertise: Managed customer interactions on popular platforms like Facebook, Twitter, and Instagram. Strong interpersonal skills for issue resolution while maintaining a positive brand image. - Community management proficiency: Hands-on experience in cultivating online communities, fostering engagement, and promptly addressing community queries and concerns. - Team handling: Proven leadership in managing and motivating customer service teams within the e-commerce landscape. My approach consistently elevates service standards and fosters a collaborative work environment. And, for your scheduling convenience, I'm available to work full-time during EST, PST, and CET. Let's explore how my skills align with your needs and discuss potential collaboration. Looking forward to the opportunity.
Freshdesk
ZopimCustomer SupportCustomer ServiceData EntryCustomer SatisfactionOrder TrackingEmail SupportOnline Chat SupportOrder ProcessingSocial Media ManagementEcommerce SupportZendesk - $6 hourly
- 5.0/5
- (2 jobs)
Hello there! Are you seeking a reliable customer service professional with a knack for social media management and Bookkeeping? Look no further! With over 10 years of hands-on experience in customer service, I excel in providing top-notch support across multiple channels including phone calls, live chat, and email. Here's how I can add value to your team: 📞 Customer Service Expertise: I have a proven track record of delighting customers through timely and empathetic communication. Whether it's resolving complex issues or providing product assistance, I ensure every interaction leaves a positive impression. 💬 Multi-channel Support: I'm adept at handling customer inquiries across various platforms, ensuring consistent and seamless communication. From troubleshooting technical issues to offering personalized assistance, I thrive in dynamic support environments. 📧 Email Management: Crafting clear, concise, and professional emails is second nature to me. I understand the importance of prompt responses and strive to exceed customer expectations with every interaction. 📱 Social Media Management: Leveraging my knowledge of social media platforms, I can help amplify your brand's presence and engage with your audience effectively. From content creation to community management, I ensure your social media channels reflect your brand's voice and values. 🖼️ Bookkeeping : With three years of experience providing QuickBooks support, I am well-equipped to assist with various bookkeeping responsibilities, including managing accounts receivable (A/R), accounts payable (A/P), conducting reconciliations, and rectifying any discrepancies that may arise. Let's collaborate to elevate your customer support and social media strategies to new heights! Feel free to reach out to discuss how I can contribute to your team's success. Looking forward to connecting with you soon! Warm regards, Mary Jane Sierra
Freshdesk
Email CommunicationCRM SoftwareFlocknoteSlackFreshworks CRMCustomer SupportSales PresentationCoaching SessionIntuit QuickBooksTechnical SupportLivePersonSalesforcePhone SupportZendesk - $10 hourly
- 4.9/5
- (2 jobs)
As a seasoned customer service representative, providing exceptional service is what I do best! My experience in customer service has helped me develop a deep understanding of the importance of meaningful interactions with customers, which in turn creates brand loyalty. With an eye for detail and a dedication to offering prompt and efficient solutions, I have the ability to quickly adapt to any new software or system used. I can also effectively address complaints and resolve complex issues independently and collaboratively, always striving to exceed expectations and foster positive outcomes.
Freshdesk
ShopifyAsanaOnline Chat SupportVideo EditingCanvaSlackZIK-AnalyticsDropshippingGorgiasMicrosoft OfficeeBay ListingAdobe Photoshop Want to browse more freelancers?
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