Hire the best Glip specialists

Check out Glip specialists with the skills you need for your next job.
  • $79 hourly
    I'm here to make your communication experience extraordinary. As the driving force behind RingCentral Expert and SME, I bring a wealth of knowledge in VoIP implementation and support, specializing in platforms like RingCentral, Zoom Phone/CC, Avaya, Goto Connect, Vonage. I've always believed that expertise should come with a human touch. Here's what you can expect when working with me: Deep Roots in VoIP: I'm not just certified; I'm passionate about what I do. With certifications in RingCentral, Avaya, Zoom and Vonage, I'm well-versed in the intricacies of these platforms. Your Time Matters: I understand that every second counts in your business. That's why you can rely on me for prompt responses and effective solutions. Who I Serve: From small startups to large enterprises, I've had the privilege of assisting businesses of all sizes. My expertise spans various industries, including law firms, universities, fitness, and finance, to name a few. Here is a list of the most common tasks I perform within a VoIP platform: Call queues / Auto Attendant - IVR Call Forwarding / Call Routing Voicemail Setup / Custom Answering Rules Porting / User setup / Limited extensions SMS Automation** (New upgrade) Shared lines Multi Site Hot Desking Templates / Role setup Wide billing knowledge Call logging expert / Audit trail Announcement / Audio greetings - Voice over Call Recording / Holiday Config Desk Phone Provisioning Analog line integration with RingCentral VoIP - ATA config. Integration support. Let's Connect: I'm here, ready to be your partner in enhancing your communication systems. Reach out to me right here on Upwork, and let's start a conversation. Looking forward to understanding your unique needs and finding the perfect solution for you!
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    PBX
    Technical Support
    VoIP Administration
    VoIP Software
    Avaya
    RingCentral Glip
    Telephone System
    IVR Software
    Telecommunications Engineering
    VoIP
    System Configuration
    System Administration
    VoIP PBX
    Phone Support
    Business with 100-999 Employees
    Call Center Management
  • $60 hourly
    Technical and customer service professional, a team leader with over 10 years of extensive experience along with a great ability to implement solutions and handle unresolved problems. I bring this wealth of experience to my Upwork clients to effectively and efficiently deliver high-quality work result. Awarded as one of the finest RingCentral technical representative. Expert handling all types of VOIP set up and issues, such as auto receptionist, hunt groups, call forwarding, custom rules, setting up voicemail and greeting, port-in requests, implementation, and phone trainings. I have a great passion for working as a Technical Support and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. I have a strong communicative and convincing skill to deal with any kind of costumers. Furthermore, I am expert on- *Materializing best customer experience by giving best resolution. *Professionalism over the phone *Good understanding of technical terminologies *Confident speaking with Native American *Worked with high profile clients - exposed in client-facing, meetings, and engagements *Create a clear and concise presentation based on the client's needs *Organized, efficient, quick thinker, and able to adapt to change *Able to work on flexible hours and weekends I believe in work smart and honesty. I am always interested in making long-term professional relationship with my clients to ensure every project become successful.
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    RingCentral Glip
    Network Equipment
    System Administration
    Customer Service
    Customer Support
    Technical Support
    VoIP Software
    VoIP
    BPO Call Center
    VoIP Administration
    Network Administration
    Hardware Troubleshooting
    Online Chat Support
    Business with 100-999 Employees
    Call Center Management
  • $15 hourly
    I am an experienced VoIP Engineer and Implementation Specialist with expertise in a diverse range of phone systems, including RingCentral, Vonage, Aasani, Nextiva, Call Rail, Call Metric, Intermedia, GoTo, Verizon One Talk, 3CX, UCM Grandstream, and more. Leveraging my extensive knowledge and problem-solving skills, I excel at assisting users and customers in resolving technical issues effectively. My capabilities include troubleshooting software problems, guiding users through device setup and configuration, and providing clear explanations and instructions. I am proficient in implementing, configuring, and troubleshooting complex issues such as call routing, auto-attendants, call recording, and phone provisioning. I excel at identifying and resolving technical challenges, training end-users, and collaborating with cross-functional teams. My commitment is to ensure optimal system performance and user satisfaction, delivering high-quality service and technical support. With excellent communication skills across phone, chat, and email, I am detail-oriented, a strong problem solver, a team player, and capable of working under pressure with minimal supervision. My skills are : Technical Support • Resolve network issues • Assist end users on connecting devices to their network • Resolve software and hardware issue • Software and email setup and configuration • User Account Management • Remote Support Phone System Admin • Troubleshoot and Configure RingCentral, Vonage, Aasani, Nextiva, Call Rail, Call Metric, Intermedia, GoTo, Verizon One Talk, 3CX, UCM Grandstream, and more. • Call Routing and Auto-Attendant Configuration • Voicemail Management and Call Recording • End-User Training and Documentation. • RingCentral Analytics Dashboard • Provisioning Desk phones Email Management: • Excellent in proof reading email for grammar and spelling. • Outstanding in organizing email and regular monitoring to have zero inbox. • Very good in providing email template. • Ensure prompt and accurate communication via email. Scheduling and Calendar Management • Excellent ins using RingCentral and Zoom on scheduling meetings. • Outstanding in managing and creating schedules for a meeting. • Adept in using Google calendar and Outlook calendar Data Entry and Web Research • Creating and generating reports through powerBI • Very proficient in typing and transcription. • Knowledgeable in using Microsoft office 365 and Google Suites. • Excellent in research and administrative tasks.
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    End User Technical Support
    Analytics Dashboard
    Microsoft Office
    VoIP
    Email Communication
    VoIP Administration
    CRM Software
    Customer Service
    Zoom Video Conferencing
    Technical Support
    RingCentral Glip
    Microsoft Dynamics 365
    Phone Support
    Email Support
    Online Chat Support
  • $18 hourly
    I am a self-motivated and very organized Top Rated Upworker who loves helping customers and managing projects. I am trained and experienced in multiple CS and CR platforms. I have a professional and respectful business manner, good at working quickly and accurately, and am able to prioritize multiple tasks or significant workload. Strong and solid experiences in Setting Up cloud VOIP systems with RingCentral Company. Troubleshoots issues with Auto Receptionist, Call forwarding, Call queues, porting numbers, greeting, hunt groups, Phone Provisioning. Has a wide range of technical skills and knowledge on Salesforce, Dynamics CRM, RC Admin portal, Admin interface, Ringcentral App. I believe in hard work and honesty. I am always interested in making a long-term professional relationship with my clients to ensure every project become successful. So, if you hire me, I can assure you that you will not regret your decision. Thank you for visiting my profile.
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    RingCentral Glip
    Sales
    VoIP Administration
    Data Entry
    VoIP
    Outbound Sales
    VoIP Software
    Executive Support
    System Administration
    Customer Service
    Cold Calling
    Technical Project Management
    Online Chat Support
  • $25 hourly
    I have been providing bespoke CRM solutions for the past 14 years. My highly experienced team consists of certified developers with expert command over CRMs such as Salesforce, SuiteCRM, SugarCRM and HubSpot. Apart from CRMs, my team is well-versed in a number of Amazon Web Services (AWS) My team and I have rendered services to more than 900 satisfied clients globally. We use lean and agile development methodologies to build optimal CRM systems for our valued clients. Our clientele spread across the globe ranges from large enterprises to small start-ups. Our vast and dynamic experience has helped businesses with CRM Customization, Integration, Deployment, Maintenance and Support, and Consultancy. My team comprises of Software Engineers, Technical Architects, Business Analysts, Projects Managers, Full-stack developers (frontend and backend), Mobile Developers, and IT Experts. We follow best practices and guidelines for upgrade-safe coding and migration services. We have complete command over the SugarCRM, Salesforce, HubSpot and SuiteCRM framework allowing us to provide extensive custom implementations to our clients. We have the experience, expertise, and competence to offer the following within a CRM: ✅ Customizations: • User Interface (UI) Customization • Business Rule Implementation • Custom Reports • Custom Modules • Custom Fields • Custom Relationships ✅ Salesforce Expertise: • VisualForce • Apex Coding and Triggers • SOQL and SOSL • Community Cloud • Sales Cloud • Service Cloud • Marketing Cloud • Custom Lightning Component Design • Multi-Step Data Capture Object • Custom Reports and Dashboards • Time-Tracking Plugin (Chrome and Firefox) ✅ Third-party Integrations: We have integrated CRMs (SugarCRM/Salesforce/SuiteCRM) with over 150 third-party software including • Rolustech In-House Plugins • Unique/client-specific software • Third-party plugins ✅ Design: We offer the following UI/UX services: • CRM Theme Design • Web Portal Design • Enhancements for better UI/UX ✅ Mobile Applications: My mobile development team has developed several custom mobile applications for our clients on the following platforms: • Android OS • iOS • Hybrid/cross-platform apps ✅ Data Migration: We provide smooth and secure data migration to our clients using the following techniques: • ETL Tool like Pentaho • Custom Scripts
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    Ecommerce Website Development
    Front-End Development
    UI/UX Prototyping
    Custom Web Design
    Back-End Development
    Web Development
    API Integration
    Salesforce
    Android
    SuiteCRM
    Apex
    iOS Development
    SugarCRM Development
  • $10 hourly
    I worked as a customer service representative, sales representative, technical support, logistics, E-commerce, dispatcher, and a collections specialist on various companies for 11 years. I am well driven and easy to learn and eager to strive hard. I always exceed the expectations of my clients. I am trust-worthy and able to work under minimal/without supervision. I could be a great fit in your company as I have a ,lot of experience. I promised I would work my ass off to give a promising outcome and will give more profit and good reputation on your company. I've handled US, Canadian, and Australian accounts.
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    Phone Communication
    Sales
    Customer Support
    Customer Service
    Debt Collection
    Email Communication
    Data Entry
    Logistics Management
    Zendesk
    Supply Chain & Logistics
    Online Chat Support
    Complaint Management
  • $85 hourly
    🏆 Award-winning salesman, achieving top 1% status nationally as a Mortgage Consultant. 💼 7+ years of experience in Sales and Marketing 📈 Specializing in SaaS Companies 🕟 450+ verified hours on Upwork & Top 3% of Talent 🤝 HubSpot Solutions Partner 🔥 <24 hour response time Tired of not seeing the results from your HubSpot investment? I specialize in crafting custom HubSpot solutions tailored for SaaS companies, optimizing your marketing, sales, and service processes to drive measurable results. From strategic implementations to growth-focused marketing strategies, I’ve done it all—including enablement training designed to empower your team. If it’s HubSpot-related, I don’t just dabble—I dominate. Whether you're looking to streamline workflows or ramp up conversions, I'm here to make your HubSpot investment work harder for you. I’m also experienced with many different platforms, including: Sakari · Kixie · Flashinfo · Just Call · Ring Central · Manychat · Zapier · Expandi · Phantom Buster · Instantly · Intercom · Meta Ads · Linked In Ads · Linked In Sales Navigator · Google Ads · Google Analytics · Apollo · Zoominfo · Seamless · Clay · Wordpress · Canva · ChatGPT · Slack · Quickbooks · Gusto · Freshbooks · Builder Trend · Stripe · Pandadoc · Trello · Clickup I’ve been a part of projects spanning various industries, including: Real Estate (residential & commercial) · Lending (residential, commercial & private money) · Construction (residential) · Fintech · Medical · Biotech · Transportation · Auto Leasing · Marketing Services · Data Provider · Discount Provider I create results. If you’re looking to make more out of your HubSpot investment ASAP… message me to schedule a meeting.
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    Sales Optimization
    Sales Operations
    Business Analysis
    Sales Analytics
    Data Analysis
    Data Analysis Consultation
    Business Consulting
    Web Design
    Social Media Advertising
    Sales
    Outbound Sales
    HubSpot
    Product Development
    Web Development
    Sales Enablement
  • $10 hourly
    WORK EXPERIENCE TECHINICAL SUPPORT REP. Teletech Pampanga Delivery Center SM Pampanga Account: ISP August 2011 – October 2013 In-charge with answering in-bound calls, providing services such as payment and technical assistance CUSTOMER SERVICE REP. Startek Ntec Nepo Account: Telco Oct. 2013 – Feb 2014 As an activations agent, we assist customers and merchants calling to activate newly purchased sim card for it to be registered on the company database, upselling suitable services for customer was required. COLLECTIONS REP. Iqor PH SM Clark Nov. 2017- Feb 2019 Taking in outbound and inbound calls for a Telco Canadian company, providing customer service while ensuring company revenue with dollar collected CUSTOMER SERVICE ASSOCIATE Concentrix Clark March 2019 to September 2020 Fraud Identity Agent on a Financial Account, in charge of making sure identity of customer/accounts are secure and protected by assisting customer going through verification steps PRIVATE CONTRACTOR TBPO LLC. Work from Home July 2021 to October 2021 Sales Representative for Health and Life Insurance Partner, in charge with converting leads to accounts by handling outbound calls Freelancer Customer Service CRI Genetics Work from Home November 2021 - July 2022 As customer service representative, I was responsible for addressing customers' inquiries, concerns, and complaints promptly and professionally, ensuring that they receive the highest level of service and support. Freelancer Customer Service Really Good Dumpsters Oct 2022 - Dec 2022 March 2023 - February 2024 Front line for this small business, to assist customer with their dumpster needs and to provide what suitable dumpster they would be needed for the project. Handles inbound/outbound calls, email, chat and text to our customers. Capital Office UK March 2023 - Present • Computer Literacy: Well versed on MS excel, MS word • Can perform under pressure • Hardworking • Resourceful in utilizing available resources • Can work individually or in a team I am very enthusiastic with in terms of technology, and I think that will give me an edge I look forward in gaining more experience with you
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    Fraud Detection
    Salesforce Lightning
    Microsoft Word
    Troubleshooting
    Communication Etiquette
    Waste Management & Remediation
  • $39 hourly
    ⭐️⭐️⭐️⭐️⭐️ Prepare to meet your Salesforce Developer expert! 🏆 In the top 1% of all Upwork Talent with 👉𝐄𝐱𝐩𝐞𝐫𝐭- 𝐕𝐞𝐭𝐭𝐞𝐝👈identified through a screening process 🏆 With over 13 years of mastering Salesforce development, I specialize in crafting seamless solutions that harmonize with the Salesforce ecosystem, spanning Sales, Service, and Marketing Clouds. My skill set extends to Lightning Web Components Development, where I infuse efficiency and innovation into your projects. I can assist with everything from simple configurations to complex Salesforce buildouts and integrations. My experience spans working with companies of all sizes, from 2 users to over 12,000. Expert-Vetted Salesforce Freelancer on UpWork with 13 years of experience in Salesforce & 32,584 hours & 600+ Projects. 36X Salesforce Certified Architect | Salesforce certified Application Architect | Salesforce Solution Architect | Power BI | Salesforce Community Group Leader | Answer's Leader on Salesforce Trailhead** Gold Medallist in MBA. Moreover, people call me a Salesforce Guru and Salesforce Expert and winner of My Upwork Era badge for 2023 ✅ Current location USA, SAN DIEGO | Specializing in Salesforce Sales Cloud, Service Cloud, Pardot, Community Cloud, Commerce Cloud, Tableau, Power BI, CPQ, Apttus, QuickBooks, Marketing Cloud, Einstein Analytics, and many more. I have worked with 🌟High Profile Clients🌟 in my Salesforce Career, including the following to illustrate some of them: ✅ Yamaha Motors(Fortune 500 Company) ✅ University Of Berkley ✅ Ticket Master (~100 Million Estimated Revenue per Year) ✅ Lloyds Pharmacy(~150 Million Estimated Revenue per Year) 🏆 Here is a list of Salesforce Certifications I hold: - Salesforce Certified Sharing and Visibility Architect - Salesforce Certified Data Architect - Salesforce Certified Development Lifecycle and Deployment Architect - Salesforce Certified Integration Architect - Salesforce Certified System Architect - Salesforce Certified Tableau CRM and Einstein Discovery Consultant - Salesforce Certified Field Service Consultant - Salesforce Certified Nonprofit Cloud Consultant - Salesforce Certified Pardot Specialist - Salesforce Certified Marketing Cloud Consultant - Salesforce Certified Industries CPQ Developer - Salesforce Certified Development Lifecycle and Deployment Designer - Salesforce Certified Integration Architecture Designer - Salesforce Certified Application Architect - Salesforce Certified Data Architecture and Management Designer - Salesforce Certified Sharing and Visibility Designer - Salesforce Certified Sales Cloud Consultant - Salesforce Certified Platform App Builder - Salesforce Certified Experience Cloud Consultant - Salesforce Certified Administrator - Salesforce Certified OmniStudio Developer - Salesforce Certified JavaScript Developer I - Salesforce Certified Platform Developer I - Salesforce Certified Platform Developer II - Salesforce Certified Community Cloud Consultant - Salesforce Certified Marketing Cloud Email Specialist - Salesforce Certified Advanced Administrator (ADM 211) - Salesforce Certified Service Cloud Consultant. - Salesforce Certified Identity and Access Management Architect ✅ Salesforce Development Services:- - Apex Classes - Apex Triggers - Visual Force pages - LWC Pages - Lightning Aura - Integrations (WSDl / Json/ XML) - Rest API - Web services - Developing AppExchange Products - J Queries, Java Scripts ✅ Salesforce Consulting Services:- - AppExchange Tools - Administrator and End-user Training Documents - Consulting on moving to Salesforce.com - Go Live Document ✅ Salesforce Administration Services:- - Configuring the Vanilla Salesforce.com - Object/Field Creation - Setting up Users, Roles & Profiles - Creating Flows - Loading data via Data Loader - Various Reports & Dashboards - Chatter Functionality - Data Cleansing - Setting up Campaigns & Email Marketing Tools ⭐️Key Highlights: 🌟 Currently Featured as the Top Salesforce Freelancer in the Solution Architecture and Business Application Development on UpWork, which has over 116,000 Freelancers in the Category (Refer to Portfolio Section of my Profile for Details) 🌟 3 times Dreamforce hackathon developer coding challenge winner 🌟 Hold 36X Salesforce Certifications Why me: ✅ Client-Centered: I prioritize client satisfaction, value, and trust. ✅ Over-delivering: I consistently exceed client expectations. ✅ Responsive: I maintain open communication for efficient service. ✅ Resilient: I tackle and resolve client issues effectively. ✅ Kindness: I treat everyone with respect and aim to improve their situations. #salesforce #sfdc #lightning #marketingcloud #commercecloud #b2bcommercecloud #einsteinai #api #certifieddeveloper #salescloud #pardot #upworktopfreelancer #mostseller #toprated #lightning #sales cloud #service cloud #marketing cloud
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    Analytics Dashboard
    Tableau
    Solution Architecture
    Visualforce
    CRM Development
    Salesforce App Development
    Salesforce Email Studio
    Salesforce Marketing Cloud
    Salesforce Service Cloud
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce Einstein
    Salesforce CPQ
    Salesforce CRM
    Salesforce
  • $10 hourly
    Looking for an 𝑬𝑿𝑷𝑬𝑹𝑰𝑬𝑵𝑪𝑬𝑫 𝑻𝑨𝑳𝑬𝑵𝑻 with whom to establish a long-lasting working partnership? ⚡💻Technical Competence with a Dependable Internet Connection 💸💰 Cost-Effective & Tech-Savvy 🧬🕒Adaptability and Accessibility 🎭🏛️Cultural Understanding Typically, clients enlist my services for these tasks 👇🏻👇🏻👇🏻 💥𝙈𝙖𝙨𝙩𝙚𝙧 𝙤𝙛 𝙉𝙪𝙢𝙚𝙧𝙤𝙪𝙨 𝙏𝙧𝙖𝙙𝙚𝙨, 𝙀𝙭𝙘𝙚𝙡𝙡𝙞𝙣𝙜 𝙒𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚 𝙄𝙨 𝙀𝙨𝙨𝙚𝙣𝙩𝙞𝙖𝙡 Customers rely on me with a diverse range of responsibilities, confident in my ability to proficiently handle a wide spectrum of administrative tasks. These tasks include email management, research, and scheduling, all of which contribute to offering comprehensive business support 🔥𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮 I'm a pro at entering and organizing data. Your business info will be in tip-top shape! 🔥𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Say goodbye to inbox chaos. I'll keep your emails organized and respond promptly. 🔥𝘾𝙖𝙡𝙚𝙣𝙙𝙖𝙧 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Your schedule is my priority. I'll make sure you're never double-booked. 🔥𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙋𝙧𝙚𝙥𝙖𝙧𝙖𝙩𝙞𝙤𝙣 Need polished documents and presentations? I've got you covered. 🔥𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 I'll handle customer inquiries and issues, ensuring happy customers. *wink* 🔥𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 Want a strong online presence? I can manage your social media, engage your audience, and help you grow your online following. 🔥𝑳𝒆𝒂𝒅 𝑴𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 Let me find and nurture potential leads to turn them into valuable clients. 🔥𝑬𝒙𝒕𝒆𝒏𝒔𝒊𝒗𝒆 𝑹𝒆𝒔𝒆𝒂𝒓𝒄𝒉 I'm a research whiz. I'll dig up valuable insights for your business strategies. 🔥𝑴𝒖𝒍𝒕𝒊𝒕𝒂𝒔𝒌𝒊𝒏𝒈 I thrive on handling multiple tasks at once. No need to worry about juggling priorities. In a nutshell, I'm the adaptable freelancer who can enhance your business's effectiveness. Let's have a conversation to explore how I can simplify your work life! Ready to kick things off? Only three quick steps to go! 👉Shoot me a message on Upwork. 👉Hit that green "schedule" button. 👉Pick a 15-minute slot, and I'll lock it in for you.
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    Customer Engagement
    Virtual Assistance
    Executive Support
    Customer Relationship Management
    Relationship Management
    Sales
    Outbound Sales
    Inbound Marketing
    Data Entry
    Email Communication
    Customer Satisfaction
    Customer Service
    Online Chat Support
    Phone Support
    Email Support
  • $150 hourly
    I am a solution-driven professional with over 10 years of experience consulting for CRM, ticketing, and phone systems. As a Business Systems Analyst, I assist my clients from the Discovery process (identifying business processes) through selection, implementation, and custom development of their software. Top CRM products I work with: Zoho CRM, Zoho Desk, Freshdesk, Freshsales, Zendesk Top phone and contact center systems I work with: RingCentral, Twilio, Talkdesk, Zoom, inContact, 8x8, DialPad and Nextiva Freshdesk development Zoho development RingCentral development TalkDesk development
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    System Configuration
    Chatbot Development
    VoIP Administration
    Nextiva Business VoIP
    VoIP Software
    WebRTC
    SMS
    Business with 100-999 Employees
  • $15 hourly
    MOTIVATION | MINDSET | FREELANCING ____________________________________ These are not only words, this is what describe me, my experience in the past 4 years. Enterprising, curious, with the scientific spirit, ambitious and eager to grow professionally. This was my DRIVING FORCE. EXPERIMENTING | TESTING | LEARNING ____________________________________ This is what unites my work experiences. This is MY POINT OF STRENGTH! Believing in yourself is the key to your success and to others, selling yourself is the BEST product you can sell! I have no prejudices, I have no limits. If there is anything I can do, with which to help, I can't wait to start. REPETITIVE | BANAL | NOT ORIGINAL __________________________________ This is what I want to AVOID, I will not list experiences or skills. If you want in my portfolio, video and profile you will find everything you need. Instead, I would like to be at your disposal to discuss your project, my skills that can help you. Write you message, curiosity or doubts, discuss your project in detail and determine how my skills will positively contribute to achieve your business goals effectively and efficiently. Waiting to talk to you, Ioana - Raluca
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    Customer Support
    Customer Service
    B2B Marketing
    General Transcription
    Microsoft Dynamics 365
    Microsoft PowerApps
    Microsoft Azure SQL Database
    Technical Support
    Office 365
    Salesforce CRM
    SaaS
    Linux
    HTML5
    Intercom
    Zendesk
  • $10 hourly
    As a dedicated Data Curator, WordPress Developer, and Project Manager, I thrive in roles that blend my analytical skills with creative solution-finding. My journey spans significant experience as both an employee and a freelancer, where I’ve consistently demonstrated my ability to adapt and grow. I embrace each project with a learner’s mindset, eager to contribute using my existing skills while remaining open to new challenges and opportunities presented by clients and employers. My expertise in management is broad, encompassing not just personal time and task management, but also overseeing project pace, progress, and objectives. I am proficient with top digital tools including Google Workspace, HubSpot, WordPress, and Asana, which enhance my efficiency and effectiveness. In roles as a Data Curator and Project Manager, I have consistently met and exceeded established KPIs, achieving both quality and quantity objectives. I’ve fostered collaborative and productive remote work environments with teammates and leadership, enhancing project outcomes. Although new to the WordPress development arena, I have successfully taken projects from concept to completion and am actively seeking opportunities to leverage and refine my skills in real-world applications. My goal is to create impactful digital experiences that align with client visions and exceed their expectations.
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    Google
    RingCentral Glip
    HubSpot
    Microsoft Excel
    Adobe Acrobat
    Photo Editing
    Pipedrive
    LinkedIn
    Instagram Ad Campaign
    Google Docs
    Airtable
    WordPress
    Asana
    Microsoft Dynamics 365
  • $30 hourly
    As a certified Salesforce Consultant, I bring over 7 years of experience as a Software Developer in Salesforce and Microsoft platforms. My expertise lies in Salesforce integration with business processes and enterprise applications, where I have coached developers and business owners to use technology effectively. I hold certifications as a Salesforce Certified Platform Developer 1 and Salesforce Certified Platform Developer 2, and I'm an expert in Salesforce Lightning and Integration. I have a strong ability to design and develop custom applications on Salesforce.com, as well as expertise in using Force.com with in-depth knowledge of APEX, Visual Force, and other tools that extend the product. I've gained extensive experience working on SFDC Service Cloud and have worked across geographies, including the US, Australia, Korea, and India. I have a proven ability to effectively communicate technical issues and resolve problems at all levels of the organization, and I'm skilled in delivering IT solutions using Agile (Scrum) project methodology and practices. My strengths include a strong understanding of the SFDC Data model, data architecture, and data management. I have advanced skills in APEX and C#, strong relational database skills, and a good understanding of enterprise integration technologies, principles, and patterns. I also have great business analysis skills and good interpersonal skills, making me a valuable addition to any team. Over the past few years, I've been using both my technical skills and business knowledge to build a new platform and business division, adding profit to annual revenues. I'm committed to meeting proposed deadlines and handling a full workload, and I'm confident that my experience and expertise make me a valuable asset to any organization.
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    Salesforce Email Studio
    Salesforce Marketing Cloud
    Salesforce Sales Cloud
    Salesforce CRM
    Salesforce Service Cloud
    Salesforce App Development
    Salesforce
    Salesforce Lightning
  • $25 hourly
    I am a certified Zoho Developer with 7 years of extensive experience in Zoho. My journey began with Zoho and later expanded to encompass Airtable and Salesforce, allowing me to continually enhance my skills and knowledge. Throughout my career, I have collaborated with diverse clients representing various industries, showcasing a broad range of expertise: - Proficiency in Deluge, the programming language specific to Zoho. - Deep expertise in configuring and customizing Zoho applications, including CRM, Books, Inventory, Marketing Automation, Analytics, Desk, Thrive, Pagesense, Forms, Sales IQ, Bookings, Social, Recruit, Creator, Zoho People, Bigin, Backstage, Websites, Commerce, and Flows. - Domain Authorization and verification among all Zoho apps. - Proficient in integrating Zoho with third-party platforms like WooCommerce, WordPress, MongoDB, and Dispatch Science using direct integrations, webhooks, and Deluge scripting to ensure efficient data synchronization. - Streamlined sales pipeline by 20% on average using advanced Zoho CRM workflows. - Expertise in establishing internal connectivity within Zoho applications. - Successfully posted job listings across multiple platforms, including Indeed, utilizing Zoho Recruit. - Created customized applications using Zoho Creator. - Developed analytical dashboards using Zoho Analytics. - Implemented workflow automation in Zoho Cliq. - Automated invoice generation and distribution within Zoho Books. - Designed and published websites from scratch using Zoho Sites, while also managing Zoho Inventory. - Demonstrated proficiency in integrating external sources and applications, such as Shopify, WordPress, Twilio, Amazon among others, with the Zoho ecosystem. - Good enough skills for setting up Airtable and Salesforce accounts and still learning!! - Strong communication skills, ensuring effective project management and client interaction.
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    Lead Generation
    Automation
    Zoho Recruit
    Report
    Google Sheets
    Web Development
    Zapier
    Zoho Books
    Email Marketing
    Zoho CRM
    Zoho Platform
    Email Campaign Setup
    Campaign Management
    Zoho Creator
    Zoho Analytics
  • $45 hourly
    Software engineer with 8 years of experience. Multiple backend and frontend applications developed for clients. Java, Python, PHP, React, Next.js, Node.js, Javascript. Please take a look at my portfolio. I'd be happy if work work with you!
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    Scripting
    Enterprise Software
    API Development
    Customer Relationship Management
    Linux
    Bash
    Mobile App Development
    Kotlin
    Python
    Java
    React Native
    Android App Development
  • $15 hourly
    I am proficient, self-motivated Technical and Customer Service Advocate with excellent skill and successful experience for over 3 years. I have great knowledge in setting up cloud VOIP system with RingCentral Company, expert with such Concept such as Auto Receptionist, Call Routing, Call Screening, porting numbers, hunt groups, setting up call queues, voicemail, greeting, business hours, group forwarding, phone provisioning, etc, troubleshooting issues with phone system. - Has vast experience using tools such as Salesforce, Admin portal, Admin interface, Ringcentral App. I also work as a Web Developer under DevOps that develops open source software that delivers output to our clients. I have a great passion for working as a Technical Support and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and my work. besides, I have a strong communicative and convincing skill to deal with any kind of costumers. Furthermore, I am expert on- *Delivering best customer experience by giving best resolution. *Professionalism over the phone *Good understanding of technical terminologies *Confident speaking with Native American *Worked with high profile clients - exposed in client-facing, meetings, and engagements *Create a clear and concise presentation based on the client's needs *Organized, efficient, quick thinker, and able to adapt to change *Able to work on flexible hours and weekends I believe in hardwork and honesty. I am always interested in making long-term professional relationship with my clients to ensure every project become successful..
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    RingCentral Glip
    IVR Software
    Analytics
    VoIP
    VoIP PBX
    VoIP Administration
    Technical Support
    Analytics Dashboard
    VoIP Software
  • $150 hourly
    SDR and Sales Expert | Transforming Businesses with Proven Strategies I’m a top-performing sales leader with over ten years of experience. As the CEO and Founder of RevenueBuilders.io, I grew my own business to over 6 figures in revenue in just 6 months... Here's my professional background: At NetSuite (Oracle), I ranked as the #1 BDR company-wide with 240% quota attainment and consistently placed in the top 10 Senior Sales Executives multiple years in a row. I led my team in ARR, mentored new AEs, and managed BDRs. At Brightpearl, I closed the 3rd largest store globally and achieved #2 ARR in the US leading to a $300m exit. I specialize in SaaS sales, cold email and marketing strategies, and mentoring AEs and BDRs to drive results for high-growth startups. Now I focus on bringing my skills into businesses to help them close more revenue. Key Clients: Bold Group, CapexFunds, Modelit, RotationalManager, Talkalytics, Swiftorders, HT-CA, and many more. Reach out for: ✅ SaaS Sales Leadership ✅ Mentorship for Account Executives & BDRs 📞 Cold Call Coaching 📔 Sales Strategy & Outbound Prospecting 👥 Structuring Sales & SDR/BDR Teams 📝 Recruiting & Interviewing Sales Talent 💻 CRM and Sales Tools Optimization 📞 Enterprise Sales Strategy 📝 Business Development & Client Acquisition 💻 Cold Email Outreach 📝 Marketing How I Can Transform Your Business: -Custom Sales Strategies: I diagnose and solve the core issues affecting your sales, such as low conversion rates and long cycles, with tailored solutions that deliver immediate impact. -Empowering Sales Teams: I provide your sales force with the tools, scripts, and training they need to excel, boosting confidence and performance. -Revenue Optimization: My data-driven approach identifies untapped growth opportunities, ensuring sustainable profitability. -Cold Email: I implement a cold email process that converts 8%-10% of the leads we reach out to, exploding your pipeline. -Marketing: I implement marketing strategies that have grown one business from $200k a month to $900k a month. The Challenges I Overcome: -Low Conversion Rates: I design strategies that transform potential into profit, boosting your close rates. -Long Sales Cycles: I streamline sales processes to accelerate cycles and improve efficiency. -Scaling Sales Teams: I offer strategic guidance to help you build and expand high-performing sales teams. -Declining Sales: I pinpoint and resolve underlying issues, reversing negative trends and driving growth. Lead Generation: I uncover new, high-quality lead sources to fuel your sales pipeline including cold email and advertising -Sales Expertise and Coaching: I provide the strategic coaching needed to elevate your sales team's performance. My Expertise: ✅ Sales Enablement: I craft and implement strategies and tools that empower sales teams to reach their full potential. ✅ Growth and Sales Strategy Consulting: I design and execute customized strategies that drive business growth and market expansion. ✅ Sales Process Creation: I develop efficient and scalable processes that streamline operations and improve results. ✅ Revenue Growth: I utilize proven techniques and data-driven insights to boost top-line revenue and enhance profitability. ✅ Cold Calling Script Creation: I create persuasive scripts that increase conversion rates and drive successful sales calls. ✅ SDR and AE Management: I lead and mentor Sales Development Representatives (SDRs) and Account Executives (AEs) to achieve peak performance. ✅ Cold email outreach - see 8% to 10% response rates and high conversion Client Testimonials: "Kyle's strategic insights and sales expertise were instrumental in transforming our sales approach. We saw a 110% month-over-month increase in lead generation and a 65% higher closing rate." - Verena, CEO, Talkalytics "The sales processes and tools implemented by Kyle streamlined our operations and boosted our revenue." - Faran, CEO, Capex Funds Tools & Technologies: HubSpot Salesforce Apollo Clay ZoomInfo LinkedIn Sales Navigator Close CRM Dripify Zoom & Loom PandaDoc Slack Smartlead Keywords: Sales Funnel Expert, Sales management, Cold calling, Digital Marketing, Landing Page Optimization, sales process, Sales, SaaS Funnels, Professional Services Automation, HubSpot, Active Campaign, ClickFunnels, Cold email, salesforce, BDR management, SDR management, sales management, BDR and SDR, cold calling, AI-Driven Strategies, SDR, Recruiting, Evergreen Funnels, High-Converting Funnels, Lead Generation, Conversion Optimization, Email Marketing, Customer Journey Mapping, Funnel Analytics, Marketing Strategy, B2B Funnels, B2C Funnels, Drip Campaigns, Retargeting Campaigns, Upsell Strategies, Downsell Strategies, Customer Retention, Revenue Growth, Business Scaling, sales consulting, Online Courses, vp of sales, Lead Nurturing, Sales person, salesman, sales, marketing, ads, facebook ads, social media ads
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    Team Management
    Sales Leadership
    CRM Software
    Growth Strategy
    Revenue Management
    Cold Calling
    Lead Generation
    Sales Operations
    Sales Funnel Builder
    Sales Enablement
    Sales Coaching
    Outbound Sales
    Sales Management
    Sales Development
    Sales
  • $15 hourly
    I have been very lucky to have worked with UPWORK's key leaders. For the last 13 years of my life, I have lived and breathed Upwork. I welcome greater challenges as I believe this opens an opportunity to do my part in helping a company's growth. I am driven, relentless, and sincerely believe that sleeping is overrated. Please do not hesitate to reach out to me for opportunities, or even just to discuss on how you can leverage Upwork to work for you.
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    Customer Care
    Social Customer Service
    Customer Support
    Customer Satisfaction
    Customer Retention
    Real Estate Investment Assistance
    Virtual Assistance
    Cold Calling
    Online Chat Support
    Email Support
    Appointment Setting
    Telemarketing
    Sales
  • $25 hourly
    Hello, I'm Alberto Jr Pontillas. I hold a Bachelor's Degree in COMPUTER SCIENCE. My primary strengths lie in my quick learning ability and my aptitude for adapting swiftly to changes. One of my most notable achievements was being recognized as the top performer for two consecutive quarters, leading to my promotion twice within a span of 6 months. I firmly believe that Integrity is essential in the workplace. Without it, building relationships becomes challenging, leading to unclear communication and hindering business growth. Two of my key strengths include my receptiveness to feedback, which I see as an opportunity for improvement and growth, and my consistently open-minded approach. Outside of work, I dedicate my spare time to playing basketball to enhance my physical fitness, and I enjoy watching English movies or anime with English subtitles. Thank you for considering my profile. I'm eager to contribute to the growth of your business. Have a wonderful day!
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    VoIP Administration
    Product Knowledge
    Communications
    Telephone System
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    Phone Communication
    Provisioning
    Customer Service
    System Configuration
    IVR Software
    VoIP Software
    VoIP
    Technical Support
    Call Center Management
    Business with 10-99 Employees
  • $40 hourly
    I'm a Business Automation and Integration EXPERT specialized in Make (ex-Integromat), Zapier, Microsoft Power Automate, Pubbly and APIs (600++ scenarios built). With a strong CRM, ERP, and Business background. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Business Focused w/ Technical Background: I can advise you on what technologies/apps make the most sense for YOUR project from a business and technical standpoint ✅ Client Focused: I focus on providing value to all of my Clients and Earning their trust. Earning your Review and Feedback are immensely important to me. ✅ Over-Delivery: This is core to my work as a Freelancer. My focus is on giving more than what I expect to RECEIVE. ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my Clients. ✅ Intelligent & Quick Learner: I have a BSc. Software Engineering from the Superior University and pride myself on quickly understanding clients’ businesses and requirements. 🌟 Digital Toolbelt:🌟 - API Automation: Integromat, Zapier, Appy Pie, Pubbly, Microsoft Power Automate - Web App: Hubspot, Airtable, Monday, Salesforce, Xero, Stripe, Mailchimp, Clickup, Zoho CRM, Pipedrive, Google Sheets, Google Forms, Google Drive, Google Docs, Shopify, Amazon Selling Partner API, WordPress, Gravity Forms, Slack, Discord, MongoDB, Microsoft Teams, Digital Signatures Software's: E signatures, Hello Sign, Docusign, DigitalSign 💯 I thoroughly enjoy learning new industries and so regardless of the industry I can provide you expert-level value for an intermediate-level price. 🙋Please contact me, so we can discuss how we can work together to FULLY meet your business and technical needs! Thank you and have a wonderful day!
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    Google Sheets Automation
    Marketing Automation
    Browser Automation
    CRM Automation
    Business Process Automation
    Chatbot Development
    ChatGPT
    JavaScript
    Automation
    Email Automation
    Postman
    Make.com
    Zapier
    API Development
    API Integration
  • $15 hourly
    I have been working on Shopify for last 7+ years & also developed 100+ Shopify projects successfully. *Professional and Creative Designs as Per Your Needs *Fully functional Shopify website *Payment integration *Coupons/ discounts *Newsletter/ subscription function/ mail chimp *Continued Follow-Up Support After Project is Finished Hit me up if you need any kind of Shopify solution. Thanks
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    Mobile App Testing
    Regression Testing
    Functional Testing
    Web Testing
    API Testing
    Jira
    Sanity Testing
  • $40 hourly
    I have more than 12 years of working experience in different industries and technologies. I have worked as Senior System & Network Admin / DevOps Infrastructure Engineer for different sectors like Telecoms, Software Houses and MSPs. During this period I was lucky enough to work on very diverse technologies like VMware products, Microsoft Servers, Linux administration, VoIP, CRMs, Storages, Office365, Firewalls, SQL servers, Freepbx, 3CX, OSTicket, Connectwise, UVDesk, Solarwinds NPM, SAM, NetFlow, RMM, Splunk Operations, Powershell scripting. My DevOps Skills are as follow; AWS EC2, VPS, S3, Docker, AWS Connect, CloudWatch, IAM Roles, GCP Filesotre, Logs & Monitoring, Packer, NewRelic, IPSec VPNs, Billing, Patch Management, CI/CD, Firewall, SVN, scalability, Databases and much more. Completed many projects related to System Administration, VoIP, DevOps projects, migrations from on-premises to cloud and also set up new Infrastructure on AWS, GCP.
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    Service Management Software
    Terraform
    Ansible
    Atlassian Confluence
    Slack
    DevOps
    VMware Administration
    AWS Application
    Virtualization
    Network Monitoring
    Linux System Administration
    VoIP Administration
    Asterisk
    System Administration
    Google Cloud Platform
    Office 365
  • $80 hourly
    🌟🌟🌟🌟🌟 Dynamic Marketing & CRM Automation Specialist with a Decade of Proven Expertise 🚀 Elevate your business with a seasoned professional dedicated to your success. My 10+ years of immersion in marketing, CRM, and automation have not only made me a Zoho CRM certified expert but also a master in diverse platforms like Freshdesk, Hubspot, Pardot, and Zapier. I'm adept in ASO, SEO, and a range of marketing automation tools, ensuring your brand stands out in the digital arena. Additionally, I specialize in WhatsApp Business API, WhatsApp Cloud API, WhatsApp Chatbots, Meta Business Approval, Message Template Approval, and adhere to the Best Policies. I'm also extremely good at picking up new tools and skills that include Google App Scripting, OpenAI Fine Tuning, etc. 🌟 WHAT I OFFER: 💎 CRM Excellence: Tailored CRM setup and customization, with knowledge of various CRM tools such as Pipedrive, Hubspot, FreshSales, Brevo, Zoho CRM and its suite (Zoho Books, Bookings, Forms, People, Recruit, etc.), ensuring seamless business operations. 💎 Automation Mastery: Advanced proficiency in Freshdesk, Fresh Sales, Pardot, Hubspot, Zapier, Pabbly Connect, and Make (formerly Integromat) for innovative and efficient automation solutions. Have worked with automation that has involved other tools such as Shipstation, Chargebee, Keap, PayPal, Stripe, Shopify, Woocommerce, Calendly, Slack, Airtable, Monday, Trello, etc. 💎 Marketing Ingenuity: Expertise in ASO and SEO, with a stellar record of escalating apps and digital products from ground zero to over 10 million installs. 💎 Data-Driven Strategies: Skilled in Google Analytics, Google Apps Script, Mixpanel, and Mailchimp for insightful data analysis and impactful email marketing campaigns. 💎 OpenAI Expertise: Skilled in Fine fine-tuning custom AI Models, and Building Custom GPTs using the latest technologies including GPT 3.5 Turbo, GPT4, Embeddings, Assistants API, Custom GPT and LLMs, offering cutting-edge AI solutions. 💎 Custom Solution Development: Experience in developing and publishing apps on Zapier and Make Marketplaces, offering bespoke automation solutions. Additionally, I am skilled at Google App Script custom development that involves complex APIs and Webhooks. 💎 WhatsApp Business API Expertise: Proficient in WhatsApp Business API, WhatsApp Cloud API, WhatsApp Chatbots, Meta Business Approval, Message Template Approval, and Best Policies. I can help you with WhatsApp Broadcast Campaigns as well. I know how to work with WhatsApp Business Messaging tools such as Wati, Manychat, etc. 👍 WHY CHOOSE ME? 💎 Proven Success: A history of aiding diverse businesses in streamlining processes and achieving remarkable growth through technology. 💎 Versatile Skill Set: From OpenAI's GPT APIs to WhatsApp API, my toolkit is rich and varied, capable of tackling a wide array of marketing and automation challenges. 💎 Client-Centric Approach: My flexibility and resourcefulness mean I'm geared towards delivering an unmatched customer experience and tangible results. 💬 READY TO COLLABORATE? I'm just a message away! Let's discuss how we can harness the power of automation and marketing strategies, including WhatsApp solutions, to elevate your business to new heights. Connect with me for a partner who understands and can fulfill your unique business needs.
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    Pipedrive
    API
    Zoho Analytics
    Analytics
    Email Marketing
    WhatsApp
    Make.com
    Automation
    Zoho CRM
    Sendinblue
    Marketing Automation
    HubSpot
    Mailchimp
    Zapier
    Google Analytics
  • $40 hourly
    🎖️Expert-Vetted by monday.com🚀 I help business owners overwhelmed by operations save time and scale their businesses by streamlining, automating, and delegating processes without introducing new tools, complicated systems but using monday.com CRM, dev, Work OS products. 🥇 Implementation Consultant | 🙌 5+ Years of Experience 🥇 Top Contributor on monday Facebook Official Community 🏅 Certified from monday.com, Make(ex Integromat) 💎 Worked with Top Renowned companies 💰 Saved 1000+ hours of manual work ✅ 150+ Successful Projects Delivered As a monday.com certified Professional, I am well-versed in leveraging the Work OS, Sales CRM capabilities of monday.com to shape workflows according to the unique needs of each organization. By streamlining work processes, I enable maximum productivity and efficiency for businesses. My tech stack highlights include proficiency in monday.com, make and zapier. When it comes to implementation of monday for your business I can build workflows, automations and integrations. Talking about integrations I can build custom automations using make and zapier, even if it include API work, I can do that. I have implemented API's of top tools like Salesforce, Pipedrive, monday etc. My Services: ✅ monday.com Consultation ✅ monday.com Setup & Trainings ✅ Workflow Automations ✅ CRM & Project Management Setup ✅ Data Migration ✅ Third Party Integrations ✅ Workflow Optimization One of the key strengths I bring to the table is my expertise in automation and integration. I utilize the power of monday.com's native automations and leverage Make, Zapier's capabilities to seamlessly integrate various applications and systems. This ensures that the implemented solution maximizes efficiency and saves valuable time for the organization, allowing them to focus on core business productivity. In summary, I offer a holistic suite of monday.com services, including consultancy, implementation, training, and onboarding.
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    Training Session
    Automated Workflow
    Project Portfolio Management
    Software Consultation
    Dashboard
    Team Management
    Project Management Software
    Process Integration
    Automation
    API Integration
    Make.com
    Zapier
    CRM Automation
    CRM Software
    Project Management
  • $10 hourly
    I am a Top rated ⚡️ UI UX Designer with over +7 years of experience, creating effective designs for companies, great startups, Medium-sized businesses. I believe in creating original ,engaging design that attract your audience and are functional based on your unique needs. My successful background in UI UX has provided me the necessary skills to help your brand stand out from the crowd. I deliver better results, fast turnaround, and high-quality work. Also I'm committed to satisfy my clients with the best services while maintaining high standards of excellence. 📅 Available to Start immediately! MY SKILLS 💎 UX/UI: Web design 💎 UI/UX: Mobile design 💎 E-commerce design 💎 Landing page design 💎 Wireframing 💎 Icon design 💎 Dashboard design 💎 Figma Design(mobile and website) Why you should choose me? ✅ Detail-oriented, efficient time management, and a good team member ✅ Wide range of services ✅ Creative problem-solver, always willing to go the extra mile to exceed your expectations ✅ Available and responsive 7 days per week ✅Constantly improving my skills and staying up-to-date with the latest design trends and techniques If you are looking for a reliable, creative, and responsible UI/UX Designer, I am always here to help you. 🔸 Invite me to your job post and we can get on a quick chat to discuss your business and users' goals. Looking forward to work with you and delivering great results on time. Thanks for your time.
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    Mobile App
    App Design
    Mobile UI Design
    Mobile App Redesign
    UI Graphics
    Mobile App Design
    Graphic Design
    UI/UX Prototyping
    User Experience Design
    UX & UI
    User Interface Design
    Web Design
    Figma
    Wireframing
  • $90 hourly
    Over 10 years experience with Cisco Collaboration products including Call Manager, Unity Connection, IM&P/Jabber, Expressway, Emergency Responder, Webex Meetings/Calling/Contact Center and etc. CCIE Collaboration certified. Mwraki, DUO, Umbrella Microsoft Teams Phone, Direct Routing, Microsoft Teams Room Migrations from legacy phone systems to Cloud calling. E911 Configurations, Dial Plans, PSTN, Telephone Number Porting, Solution Architecture, SBC experience - Audiocodes, Acme Packets, CUBE Azure and Microsoft Teams Voice experience including design, implementation, and support. Python, JavaScript automation experience.
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    Unity
    Cisco
    Cisco Unity Connection
    Microsoft Teams
    Cisco Router
    Session Initiation Protocol
    Cisco CallManager
    Cisco Certified Internetwork Expert
    VoIP Administration
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