Hire the Best Guru Knowledge Specialists
in the Philippines

I have over 20 years of experience doing online jobs and providing I.T. services for clients, including general administrative work, data analytics, software development, and other tech-related tasks. I have excellent Internet research capabilities, with great attention to detail. I used to teach I.T. subjects (software and hardware) in a university and tech school. I'm an electronics hobbyist as well. I look forward to putting up my own robotics/IoT company someday. I have a small team of dedicated, hard-working assistants, enabling us to handle high-volume data processing and other time-sensitive projects. My skillset includes proficiency and solid experiences in the following applications and fields: - ChatGPT (I have Plus account) - Canva (I have Pro account) - Grammarly (I have Pro account) - Google Gemini - Notion - Acrobat Pro - InVideo - Tally.so - Whimsical - Teachable LMS - WordPress content management - Shopify product listing and management - WooCommerce product listing and management - Elucidat LMS Authoring Tool - Coda Workspace - Microsoft Office (Word, Excel, PowerPoint, Access) - Google Workspace - Google Apps (Docs, Sheets, Slides) - Apple apps (Pages, Numbers, Keynote) - use of collaborative tools (Asana, S l a c k, goBrief, Trello, Milanote, Telegram, Infinity, etc.) - Basic experience on Squarespace content management - CRM operations (Pipedrive, Clientlook) - Airtable Data Entry - Zendesk Data Entry - Zenkit Project Management - Basic Video Editing (Camtasia, MovieMaker) - Experience working on MYOB AccountRight - Experience working on NETO eCommerce Suite - Experience working on eCommerce platforms (goDaddy Store Website Management, Wix, Weebly, PrestaShop) - Experience reposting ads on Gumtree You can count on me on the following: - Lead Generation - File Management - Data Analytics - Email Validation - Data Scraping - Database management (Data Cleaning / Data Enrichment) - Mail Merge for Google docs with auto-send on Gmail - Tally.so forms to Notion database automation - Big Excel/csv file splitting - Data Entry / Data Encoding / Transcription - Web Content Management - MARKUP coding - Online Research / Data Extraction and compilation - PDF editing and conversion / Data Conversion across different formats - Basic Image / Picture editing - Database design and programming - Knowledge in I.T. Applications and Technology - Experienced in Remote Desktop Operations - Very knowledgeable in computer hardware, networking technology, cloud storage - Geo-coding (Address to Longitude/Latitude) - Knowledge in Digital Electronic circuits and designing (basic to intermediate) - Visual Basic Programming, C, C++ Programming My primary goal is to provide quality I.T. solutions to my clients. Why choose me? - Top-rated - Highly experienced, over 13,000 work hours logged here on Upwork alone - Versatile, multi-skilled - Excellent multi-tasker - Very organized - Speaks and writes fluent English and Filipino - Fast learner, can follow instructions quickly, able to adapt as needed - Reliable, pays great attention to details - Will take the initiative to solve problems - Makes sure outputs are always accurate without sacrificing speed - Loves challenges, always willing to learn - Has a team ready to manage big projects, can work long hours, including weekends - Can work and commit to long-term projects - Work environment: two independent high speed internet connections (500+ Mbps speed), dual-screen monitor setup, high specs computer/laptop units, standby backup power supply against power interruptions) Be sure to visit my Portfolio and Work History sections, along with testimonials from satisfied clients!

Are you looking for a dependable, highly accurate, and proactive professional to scale your business operations? With over 7 years of freelancing experience and a "contagious can-do attitude," I specialize in high-volume data entry, complex lead generation, and technical systems implementation. I have completed over 40 projects on Upwork with a consistent focus on 99%+ accuracy and efficiency. Whether it’s managing sensitive patient data, implementing technical systems for SaaS companies, or running thousands of AI queries, I am known for going the "extra mile" to ensure client success. -------------------------------------------------------------------------------- 💡 My Core Expertise • Advanced Data Entry & Organization: Expert at handling complex datasets. My experience ranges from extracting coordinates from Google Maps and transcribing Dropbox patient data into billable formats to creating detailed academic directories for universities. • Technical Systems & Customer Success: Recognized as a "rockstar" in technical systems implementation. I played a critical role in over 200 account projects for Aryeo (Zillow Group), delivering next-day turnarounds and a "white-glove experience" for new customers. • AI-Powered Data Extraction: Specialized in running thousands of queries using ChatGPT Premium to curate news, rewrite content, and extract structured data into Google Docs or Sheets. • Lead Generation & Talent Scouting: Skilled at building verified prospect lists and scouting talent on Discord. I find direct owner contacts and verified data using LinkedIn Premium, Apollo, and ZoomInfo. • Content & WordPress Management: Over two years of experience in daily news curation and article publishing, managing site backends and product build-outs. • Image Quality Control: Successfully managed high-volume audits of Google Street View imagery, identifying businesses and public buildings with speed and precision. -------------------------------------------------------------------------------- 🛠 Technical Toolkit • Data & Project Management: MS Excel (Advanced formulas), Google Sheets, Notion, Trello, Asana. • CRMs & Leads: Salesforce, HubSpot, Apollo, LinkedIn Premium, ZoomInfo, RocketReach. • AI & Automation: ChatGPT Premium (Advanced Prompting), Nanonets (OCR/Validation). • Communication & Support: Zendesk, Slack, Freshdesk, Intercom, Discord. -------------------------------------------------------------------------------- 🚀 Why Choose Me? • Top Rated Reliability: A 100% Job Success Score and a reputation for being "the definition of dependable." • Efficiency & Speed: I consistently deliver error-free work with a focus on fast turnarounds for urgent business needs. • Positive Energy: I bring a high level of team spirit and positive energy to every project, making an impact on company culture while hitting targets. -------------------------------------------------------------------------------- 🔥 What My Managers & Clients Say ⭐ "Jade was the definition of dependable—always thorough, detail-oriented, and willing to go the extra mile... His contributions were instrumental in driving product adoption." — Taylor Davidson, Manager, Customer Success ⭐ "Jade is without a doubt, a rockstar with technical systems implementation... What sets Jade apart is his contagious 'can do' attitude and positive energy!" — Nate Lamonds, Proptech/SaaS Expert ⭐ "Outstanding attention to detail! The best data entry specialist I've worked with. Fast, very available, and understood the assignment quickly." -------------------------------------------------------------------------------- Ready to streamline your business with a "can-do" partner? 📩 Send me a message today, and let’s discuss how I can provide the elite technical and administrative support your team needs!

I help ecommerce and DTC teams run smoother customer operations by building scalable systems, standardizing processes, and keeping support teams accountable to measurable outcomes. Most recently I was CS Operations Manager for a US-based ecommerce operation running 20+ consumer gadget brands on a shared Zendesk Enterprise instance. I owned Zendesk configuration, macro standardization, SLA monitoring, agent performance and QA, omnichannel routing, knowledge base and AI agent setup, and workflow automation across CS and ops. Before that, two years at Amazon processing 500-1,000 investigation cases weekly under strict SLA and accuracy standards, plus an Operations Manager role at an AI content brand where I built workflows, SOPs, ManyChat automations, and social listening systems. What I can help you with: - Zendesk setup: macros, triggers, views, SLA config, omnichannel routing - SOP creation and documentation (Notion, Google Docs) - Agent performance tracking and QA systems - Workflow and email automation (Google Apps Script, Zapier, Klaviyo) - Knowledge base and AI agent setup - CRM cleanup, data QA, reporting dashboards - Process documentation and clean handoffs Typical deliverables: Zendesk audit reports, macro libraries, SOP docs, agent performance dashboards, workflow maps, automation scripts, cleaned data sheets with change logs. How I work: - Clarify scope and success criteria first - Accuracy-first with QA notes and change logs - Structured documentation and clean handoffs - Reliable async communication in remote teams

👋 Hello! I’m an AI trainer, annotator, researcher, and data curator who started out in the world of technical support. 💻 Over the years, I’ve evolved my skills from helping users at companies like Microsoft and D2L to diving deep into AI and data projects. ✨ At Labelbox, I’ve trained AI models and annotated data sets to help machines learn more effectively. 🔍 As a data curator at Veeva Systems, I organized scientific information for pharma clients, and as a content moderator at Meta, I ensured top-notch ad quality. 💡 Whether you need someone who can fine-tune your AI datasets, conduct thorough research, curate data, or handle email support, I’ve got you covered. Let’s work together to make your project a success! 🚀

With over 7 years of experience in customer support and 5 of those years dedicated to email support. I’ve built a career around helping people feel heard, understood, and empowered. My approach is grounded in empathy, clear communication, and a genuine desire to solve problems efficiently and thoughtfully. I’ve spent the last few years specializing in Shopify, supporting merchants as both a Technical Merchant Support Specialist and a Shopify Support Advisor. Whether it’s troubleshooting bugs, guiding store setup, or optimizing for conversions, I bring a calm, solutions-focused mindset to every interaction. Shopify Expertise: - Store Builder & Landing Pages – Crafting intuitive, conversion-friendly storefronts - Analytics & Conversions – Helping merchants understand data and drive results - Domains & Payment Integration – Ensuring smooth setup and secure transactions - Shopify Markets & Shipping – Supporting global expansion and logistics - Product Listings & SEO Optimization – Making products shine and rank - Third-Party App Integrations & Social Media Channels – Connecting tools and audiences - Email Marketing & Theme Customization – Enhancing engagement with minimal coding - Technical Support – Resolving bugs, storefront issues, and app conflicts with care. I’m passionate about creating positive experiences for both merchants and customers. Whether I’m writing help docs, debugging with DevTools, or simply listening to a frustrated user, I strive to make every touchpoint feel personal and productive. If you're looking for someone who blends technical know-how with heartfelt support, I’d love to connect and be part of your team.

Hi! I’m Oscar, a Mighty Networks Expert, Community Strategist, and LMS Builder specializing in community setup, platform restructuring, onboarding automation, and multi-tier membership systems. I help brands build, optimize, and scale powerful online communities that improve engagement, retention, and member experience. I’ve rebuilt and optimized Mighty Networks communities, launched MightyPro apps on iOS and Android, and created Google Classroom LMS ecosystems from scratch, onboarding hundreds of students. If you need an expert who understands platform structure, access control, digital products, and scalable community architecture, I can help. ⭐ EXPERIENCE HIGHLIGHTS ⭐ 🔹 Google Classroom LMS (0 → 1) Created 20+ Google Classroom communities, onboarded hundreds of students, and built full learning pathways, assessments, and classroom structures. 🔹 Community Growth for Australian Consulting Firm (1 → N) Scaled their Mighty Networks community from 1,000+ to 3,000+ members, increasing Q&A call attendance from 60% → 90%, boosting engagement and participation. 🔹 MightyPro App Launch + Platform Revamp (1 → N) Acted as Product + Project Lead to completely rebuild a US-based startup’s Mighty Network, optimize structure, fix access issues, and launch the MightyPro white-label app on iOS and Android. 🔹 Additional Mighty Networks Builds (0 → 1, 1 → N) Strategized and built communities for: • A plant-focused membership community • A design coaching platform Both involving multi-tier memberships, course setup, onboarding flows, and platform content systems. 🎯 Core Skills Mighty Networks Setup & Optimization | Community Structure | Community Strategy | Community Growth Planning | Community Engagement Strategy | Membership Plan Setup | Tiered Membership Plans | Multi-Tier Membership Systems | Community Management Workflow | Platform Restructuring | Platform Content Strategy | Course & Lesson Setup | Access Level Configuration | Conditional Access | Onboarding Automation | B2B Membership Spaces | B2B Platform Structure | App Launch Strategy | App User Experience | User Journey Mapping | Digital Product Offerings | Reporting Dashboards | Process Documentation | UX Review & Enhancements | Platform Testing | Sandboxing | White-Label Spaces | MightyPro App Launch | App Deployment | Cross-Functional Collaboration 🚀 What You Get Working With Me ✔ A clean, scalable Mighty Networks structure ✔ Correctly gated Spaces, Groups, and Courses ✔ Smooth onboarding + automated access rules ✔ Multi-tier and B2B membership systems ✔ Organized content, lessons, and pathways ✔ Member experience improvements that boost retention ✔ Reliable communication and weekly reporting if needed If you’re looking for someone who deeply understands how Mighty Networks works under the hood and can design a system that scales, I’d be happy to help you build a high-performing community.