Hire the Best Oracle Siebel Specialists
in the Philippines

*****STRENGTHS & SKILLS Intermediate Computer Skills, specific to MS Excel: I do Data Manipulation, Data Validation, Data Visualization, Data Analysis, and Data Project Management. I have also created multiple projects thru Excel Macro / VBA. Anything you want me to do in the MS Excel environment, I'll get the job done. *****Project (MS Excel Macro-Enabled) Accomplishments in Lexmark: ✓ HW0015 to Asset Uploader – One of the primary and daily tasks of an AMS, to manually extract data from exported report. Lead-time reduction from 20-30 minutes to 1 minute or less. ✓ TMD Open Cases – Weekly report of Open and Beyond SLA Cases of Invoices of each AMS. Lead-time reduction from 60-90 minutes to 5-10 minutes. ✓ Second Huddle Report – Daily report of Open and Pending Transactional Tickets of each AMS. Lead-time reduction from 10-15minutes to 5-10 seconds. *****EDUCATION Graduate School University of Cebu - Main Campus (2014 – 2015) Master’s in Business Administration Major in Financial Management College University of Cebu - Main Campus (2010 – 2013) Bachelor of Science in Business Administration Major in Financial Management Cebu Institute of Technology University (2009 – 2010) Bachelor of Science in Accountancy *****WORK EXPERIENCE Currently hired as Project Management in Accenture. Hired as an Asset Management Specialist in Lexmark. Hired as Marketing Assistant in Orix Metro Leasing & Finance Corp. Hired as Data Analyst in Accenture, specifically in Project Verizon as Order Entry/Manager.

• SME for Dell System Applications • Change champion for software implementation and overall adoption for Dell. • Works with the Channel Partner (Reseller), and Commercial (End User) Customer for their hardware (Server, Desktops and Laptop) warranty renewals. • POC for Microsoft, Adobe and Symantec software quote requests from Ingram Micro. • Assign vendor quote requests to their corresponding inboxes. • Answers incoming customer calls, e-mails, to fulfill requests for information and resolution of basic/standard issues or sales inputs within the defined SLA. • Completes outbound calls in order to follow-up on questions or concerns • Designated to handle Key Account quote request to action within a limited SLA • Provides quoting information by utilizing such tools as Excel, SAP and Salesforce Systems. • Manages special pricing requests to ensure completion within customer SLA, along with maintaining accuracy • Researches and confirms product availability and pricing to requestor (i.e. customer, Sales Rep, AE, Management) • Provide solutions on software licensing requirement • Directly coordinate with vendor for special tasks done with their quotes • Reviews and verifies the accuracy of the request and completes the transaction accordingly • Researches and provides requested information in a professional and timely fashion. • Escalates advanced issues and transactions to appropriate team member.

I’m a self-driven software engineer specializing in data engineering, API integration, and AI-powered automation. I design and build scalable solutions that streamline processes, reduce manual work, and deliver measurable business impact. With experience working across multiple client projects, I apply best practices in software development to create efficient, reliable, and production-ready systems. My core expertise includes: • Data Engineering & Automation (ETL, pipelines, process optimization) • API Integration & System Connectivity • AI Automation & Workflow Optimization • Python Automation • VB.NET and C# Development • Microsoft SQL Server and Oracle PL/SQL • SSRS and Reporting Solutions • Oracle APEX Development • Azure, GitHub, and GitLab • Infrastructure, Servers, and Virtual Machines • IT Systems, Troubleshooting, and Technical Support • Basic Cybersecurity & System Hardening • Hexagon Software Programming and Administration

I have 16 years of experience in industries catering to excellent customer service, adept technical support, quality web research and superb data entry. I share my expertise with the following: ✔ Phone, Email & Chat Support ✔ Network Diagnosis and Troubleshooting ✔ File Management ✔ Software Installation and Configuration ✔ Hardware Configuration and Troubleshooting ✔ Data Entry Tasks ✔ Web Research ✔ Computer Proficiency ✔ Basic Social Media Management ✔ QA audits Some of the tools/applications that I have used: • Google Docs, Google Sheets, MS Office, Gmail, Dropbox, Ring Central App and Portal, BoomTown, Ylopo, Zillow, Slack, Zoom, Skype, Google Meet, KakaoTalk, Adobe Acrobat, Oracle Siebel CRM, RosterElf, EmploymentHero Feel free to contact me any time, and let’s start building our partnership.

I create high-quality, accurate transcripts from your audio or video recordings and can also turn them into subtitles. I guarantee clear and precise transcripts with fast turnaround times. I have been working as a freelancer for nearly seven years, collaborating with clients across various industries, including telecommunications, finance, technology, retail, medical, and legal sectors. With thousands of hours of audio transcribed and subtitled, and hundreds of satisfied customers, I ensure fast, hassle-free, and professional service. If you’re interested in working with me, let's talk!

With over 11 years of experience as an Oracle Developer and a solid foundation in Computer Science, I bring a comprehensive understanding of the Software Development Life Cycle (SDLC). My expertise includes Software development, Manual Quality Assurance (QA), WordPress website maintenance, and administrative and technical support. Key Qualifications: Oracle Development: Designed, developed, and maintained Oracle-based applications for departments such as Legal, Admin, HR, and Loans. Proficient in PL/SQL, Oracle Forms, and Reports. Technical Support: Collaborated with vendor developers to support banking applications. Responsibilities included preparing change control documentation, managing user access and firewall configurations, monitoring server logs and services, and assisting in the deployment of patches/fixes across Non-Production and Production environments. WordPress Maintenance: Handled website backups, blog postings, page creation and updates, image editing/uploading, and implementation of technical SEO strategies to enhance site performance and visibility. QA Testing: Conducted Manual testing of websites and applications to identify bugs and ensure optimal functionality and user experience. Analytics & SEO Tools: Experienced in setting up and managing Google Analytics/GA4 filters and utilizing Google Search Console to monitor indexing errors and site health. Graphic Editing: Skilled in basic image editing using Adobe Photoshop and Canva to support web content needs. Why Choose Me? I am adaptable to project demands and shifting priorities, always eager to learn and embrace new challenges. My commitment is to deliver high-quality work that aligns with your goals and contributes to your project's success. Let's collaborate to bring your vision to life.