Hire the Best Customer Research & Insights Freelancers in Cebu City, PH

✨ Freelancer with 6+ Years of E-Commerce, SEO, Data Entry & Operational Support Expertise ✨ I’m a dedicated and detail-oriented freelancer with over 6 years of experience providing both front-end and back-end support to businesses across a variety of industries — including financial services, e-commerce, and customer support. I specialize in accurate data entry, documentation management, product listing optimization, and end-to-end marketplace operations. 🔑 E-Commerce, SEO & Creative Skills: Optimizing product listings using tools like eRank and applying effective SEO strategies to boost visibility and increase sales on platforms such as Amazon, Walmart, eBay, Etsy, Wayfair, and Facebook Marketplace. ✅Conducting thorough keyword research to ensure listings rank competitively in search results. ✅Skilled in Canva and Adobe Photoshop for designing and editing product images and promotional graphics that enhance visual appeal and meet platform standards. ✅Uploading, editing, and managing client inventories with precision and efficiency. ✅Working independently while maintaining high-quality standards and meeting deadlines. I pride myself on being a fast learner, self-motivated, and highly organized professional. My approach combines keen attention to detail with a commitment to delivering excellent results in both creative and operational roles. I thrive in dynamic environments and am passionate about helping businesses achieve their goals. 🔑 Operational Support & Back-Office Expertise: Over six years of experience providing operational support in a financial BPO account, assisting with financial transactions and ensuring documentation is complete and compliant. ✅Handling sensitive customer information through secure email correspondence and CRM systems. ✅Accurately documenting customer interactions and updating records to maintain data integrity. ✅Following strict scripts and protocols to ensure consistency, quality, and compliance in service delivery. ✅Strong organizational skills and ability to meet performance goals set by management. 💡 Whether you need support with e-commerce, SEO, graphic editing, or operational back-office tasks, I am ready to exceed your expectations and contribute effectively to your success. 📩 Let’s connect! I’d love to discuss how I can bring value to your team.

𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐚𝐫𝐭𝐧𝐞𝐫. 𝐒𝐚𝐥𝐞𝐬 𝐀𝐫𝐜𝐡𝐢𝐭𝐞𝐜𝐭. 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐏𝐨𝐰𝐞𝐫𝐡𝐨𝐮𝐬𝐞. For 13+ years, I’ve been the remote engine behind CEOs, founders, and fast-moving teams. I don’t just support — I lead, streamline, and drive measurable results. 💼 𝐕𝐞𝐫𝐬𝐚𝐭𝐢𝐥𝐞, 𝐏𝐫𝐨𝐚𝐜𝐭𝐢𝐯𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞 𝐏𝐚𝐫𝐭𝐧𝐞𝐫 I act as the strategic right hand to leadership — managing time, priorities, and workflows with precision. I thrive in fast-paced, ambiguous environments, adapt across industries, and keep momentum alive. I anticipate needs, solve problems before they surface, and ensure nothing falls through the cracks. 📊 𝐄𝐧𝐝-𝐭𝐨-𝐄𝐧𝐝 𝐒𝐚𝐥𝐞𝐬 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧 I handle the full sales cycle — from sourcing and qualifying leads to nurturing pipelines, booking appointments, conducting discovery calls, and closing deals. I build and run LinkedIn and cold email campaigns, and I’m fluent in CRMs like HubSpot, Salesforce, Zoho, Pipedrive, Monday.com, Netsuite, Five9. I leverage top-tier tools like Apollo, LinkedIn Sales Navigator, Zoominfo, Snov.io, Lemlist, hunter.io, Skrapp, and more to keep funnels full and conversions high. 📂 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲, 𝐄𝐧𝐫𝐢𝐜𝐡𝐦𝐞𝐧𝐭 & 𝐋𝐞𝐚𝐝 𝐒𝐨𝐮𝐫𝐜𝐢𝐧𝐠 𝐓𝐡𝐚𝐭 𝐂𝐨𝐧𝐯𝐞𝐫𝐭𝐬 I execute data projects of any scale with speed, precision, and strategic focus. From building lead lists based on ICPs to enriching existing databases, I deliver clean, verified outputs that drive outreach and sales. ✅ ICP-Based List Building — Targeted lead sourcing across industries and geographies 📬 Email & Contact Discovery — Verified emails, phone numbers, LinkedIn URLs, and decision-maker info 🏠 Address Lookup & Verification — Accurate, cross-checked contact details for reliable outreach 📊 Clean CSV Outputs — Ready-to-import spreadsheets tailored to your CRM or campaign tools ⚙️ Bulk Scraping & Automation — High-volume data extraction using tools like Clay, Phantombuster, Apify 🔍 Data Enrichment — Filling gaps, updating records, and enhancing datasets with actionable insights ⚙️ 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐓𝐡𝐚𝐭 𝐒𝐜𝐚𝐥𝐞 I oversee business operations from top to bottom — ensuring deliverables are met, teams stay accountable, and workflows run seamlessly. I create SOPs, optimize collaboration, and keep projects moving with speed and clarity. I’ve led cross-functional teams and built systems that support sustainable growth. 🧠 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 & 𝐓𝐚𝐥𝐞𝐧𝐭 𝐀𝐜𝐪𝐮𝐢𝐬𝐢𝐭𝐢𝐨𝐧 I manage remote teams and fill key roles with precision. I review resumes, screen applicants, and shortlist top candidates who align with your goals and culture. I’m skilled with HR platforms like Bullhorn and JobAdder, and I know how to delegate, motivate, and drive performance. 🌟 𝐂𝐥𝐢𝐞𝐧𝐭 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐓𝐡𝐚𝐭 𝐂𝐨𝐧𝐯𝐞𝐫𝐭𝐬 I deliver exceptional service in client-facing roles — building trust, loyalty, and long-term relationships. I make every interaction count, ensuring clients feel heard, supported, and eager to return. 🌐 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲-𝐒𝐩𝐚𝐧𝐧𝐢𝐧𝐠 𝐈𝐦𝐩𝐚𝐜𝐭 I’ve supported businesses in IT, fitness, consulting, coaching, AI, cybersecurity, digital marketing, SEO, HR, law, pharmaceuticals, medical devices, biotechnology, hospitality (restaurants/events), software, e-commerce, accounting, medical practice, plumbing, construction, and BPO. My adaptability means I plug into any business model and deliver fast, strategic impact. 🧰 𝐓𝐞𝐜𝐡 𝐒𝐭𝐚𝐜𝐤 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 - Project Management: Asana, Trello, Basecamp, Notion, Todoist - Communication: Slack, Zoom, Microsoft Teams, Google Meet, WhatsApp, Telegram, Google Voice - Email Marketing: ActiveCampaign, Aweber, GetResponse, Email Bison - Social Media: Hootsuite, Buffer, Schedugram - AI Tools: ChatGPT, Copilot, Claude - Other Tools: Google Workspace, Microsoft Suite, Dropbox, Calendly, Canva, Otter, QuickBooks, Remote Desktop 𝐖𝐡𝐚𝐭 𝐈 𝐛𝐫𝐢𝐧𝐠 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬: - A strategic partner who thinks ahead and acts fast - A sales engine that builds and converts pipelines - An operations lead who keeps deliverables on track - A team manager who hires smart and leads with clarity - A client experience expert who turns service into loyalty Let’s make your business run smarter, smoother, and stronger — together.

I am a hardworking and dedicated professional with over 5 years of experience in market research and as a field interviewer, and 14 years of solid experience on Upwork. My expertise includes web research, data entry, lead generation, market analysis, and data mining. I take pride in being detail-oriented, flexible, and highly responsible, always ensuring accuracy and efficiency in every task I handle. I work well independently with minimal supervision and consistently deliver high-quality results that meet and exceed client expectations. My goal is to provide reliable, data-driven support that contributes to your business success.

Over the last 14 years, I have developed excellent skills in a number of key areas. I am exceptionally good at research and data collections and have helped a number of clients find the data they need to build successful marketing programs. The data I've compiled has covered a wide range of businesses selling everything from basic consumer products and services to high-end optical equipment. I have also spent the past 7 years delivering VA services to a leading online travel service with tasks ranging from e-mail management to online marketing and more. I have proven my ability to work independently and to learn new skills very quickly. I am a trusted resource that can be counted on to pick up new assignments efficiently. Last but certainly not least, I have proven skills as a customer service representative. I have handled chat, email, and inbound calls. I have a calm demeanor, I don't get flustered, and I am naturally empathetic. I'm also determined so if there is a problem that can be solved I can be counted on to find that solution.

I am a dedicated and versatile Data Entry Specialist with a heightened background in Customer Service, Virtual Assistance, Administrative Data Entry, and Market Research. At the core of my work ethic, it is of utmost importance to uphold and maintain the practice of accuracy, precision, critical analysis, and confidentiality. I am eager and committed to improving customer experience through a proactive approach toward managing and resolving diverse concerns. I am seeking to leverage my verbal and written communication skills to empower customers within a people-driven organization to achieve their goals. I look forward to bringing value to your company. Skills: • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) • Strategic Market Research • Prospect Listing / Lead Generation • Stellar Customer Service

𝗣𝗼𝘀𝘁𝗶𝗻𝗴 𝗼𝗳𝘁𝗲𝗻 𝗯𝘂𝘁 𝗻𝗼𝘁 𝗯𝗼𝗼𝗸𝗶𝗻𝗴 𝗰𝗹𝗶𝗲𝗻𝘁𝘀? 🤔 I help health, wellness, and fitness coaches turn Instagram and TikTok into a client acquisition system that grows visibility, nurtures followers, and converts them into paying clients. As a Top Rated Plus Social Media Strategist — 𝙖 𝙧𝙚𝙘𝙤𝙜𝙣𝙞𝙩𝙞𝙤𝙣 𝙖𝙬𝙖𝙧𝙙𝙚𝙙 𝙩𝙤 𝙤𝙣𝙡𝙮 𝙩𝙝𝙚 𝙩𝙤𝙥 10% 𝙤𝙛 𝙛𝙧𝙚𝙚𝙡𝙖𝙣𝙘𝙚𝙧𝙨 — with 4,200+ Upwork hours and $30K+ earned, I’ve helped coaches and service-based brands simplify social media and finally see consistent results. Clients call my work a game-changer for boosting engagement, saving time, and generating steady leads. 𝗦𝗘𝗥𝗩𝗜𝗖𝗘𝗦 𝗜 𝗣𝗥𝗢𝗩𝗜𝗗𝗘 (𝗪𝗵𝗮𝘁 𝗬𝗼𝘂 𝗚𝗲𝘁 𝗪𝗵𝗲𝗻 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗪𝗶𝘁𝗵 𝗠𝗲 👇) ✅ Instagram strategy & account optimization ✅ Reels & short-form video editing (TikTok, IG Reels, Shorts) ✅ Content planning, captions & SEO keyword research ✅ Engagement & community growth routines ✅ Analytics & improvement cycles with clear reports ✅ Influencer marketing & UGC collaboration support ✅ Comprehensive marketing strategy & planning 𝗙𝗨𝗟𝗟 𝗦𝗢𝗖𝗜𝗔𝗟 𝗠𝗘𝗗𝗜𝗔 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 • Account set-up & optimization • Instagram & TikTok strategy (organic marketing + engagement) • Content creation (Reels, carousels, statics, stories) • Copywriting + social media captioning • Content scheduling (Meta Business Suite, Rella, Buffer, Later) • Community engagement & DM support • Performance analytics (KPIs & reporting) 𝗖𝗢𝗡𝗧𝗘𝗡𝗧 𝗖𝗥𝗘𝗔𝗧𝗜𝗢𝗡 / 𝗜𝗗𝗘𝗔𝗦 (Canva) • Carousels, creative ads, campaign graphics tailored to your niche • Content ideas backed by trends, research & competitor insights • Branded visuals that build authority for wellness, health, & fitness coaches 𝗩𝗜𝗗𝗘𝗢 𝗘𝗗𝗜𝗧𝗜𝗡𝗚 (CapCut) • Engaging Shorts, Reels, TikTok videos • Subtitles with emojis, transitions & trending audios • Short-form edits (30–90s) that grab attention & drive action 𝗛𝗢𝗪 𝗜𝗧 𝗪𝗢𝗥𝗞𝗦: 1️⃣ Audit your profile & target audience 2️⃣ Map a 30-day content & conversion plan 3️⃣ Create Reels, carousels, & captions that show authority and invite action 4️⃣ Run engagement routines that move warm followers to booked calls 5️⃣ Review analytics and scale what works ✨ 𝗧𝗛𝗘 𝗢𝗨𝗧𝗖𝗢𝗠𝗘 • Consistent inquiries from your ideal audience • A calendar filled with discovery calls • Content that builds trust & authority without burning you out • A repeatable system that supports predictable income & time freedom 💭 𝗪𝗛𝗬 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛 𝗠𝗘? • Creative & Scroll-Stopping Content: Tailored Reels, carousels, TikToks that grab attention • Strategy-Backed Approach: Data-driven methods that bring consistent engagement & leads • Timely & Reliable: Projects delivered on schedule, deadlines always met • Client-Centered: Your goals and growth always come first • Proven Experience: 3+ years as a Social Media Manager, helping businesses engage & grow organically • Business Success: I’ve helped small business owners scale up & reach new heights 💻 𝗧𝗢𝗢𝗟𝗦 𝗜 𝗪𝗢𝗥𝗞 𝗪𝗜𝗧𝗛: • Content & Design: Canva Pro, Adobe Photoshop, Illustrator, MidJourney • Video Editing & Creation: CapCut, Adobe Premiere Pro, InVideo, VEED, Opus Clip, Kapwing • Scheduling & Analytics: Meta Business Suite, Rella, Metricool, TikTok Analytics, Creator Studio • Workflow & Communication: Trello, Slack, Notion, Google Workspace, Zoom, Loom, Groove • AI Image Generation & Writing Tools: ChatGPT, Grammarly, Wordtune, ElevenLabs, Otter.ai • Marketing & Funnels: Convertri, ExpressVPN (for secure account & geo-based testing) 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝗚𝗲𝘁 𝗦𝘁𝗮𝗿𝘁𝗲𝗱? Follow These 3 Steps: 1️⃣ Send me an Upwork Message 2️⃣ Click the Green “Schedule Meeting” Button 3️⃣ Choose a 15-min call & I’ll confirm a time Let’s transform your social media presence into a client-generating system that saves you time and scales your business. 😉