Hire the Best ScheduleOnce Specialists
in the Philippines

✨ Meet Kristal – Experienced Dental Virtual Assistant ✨ With over 10 years of experience in the dental industry, I provide reliable virtual support that helps dental practices operate efficiently and deliver excellent patient care. My expertise lies in dental administration, patient coordination, and practice management support, allowing dentists and their teams to focus on what matters most—caring for their patients. 💻 How I Can Support Your Dental Practice 📞 Professionally manage inbound and outbound calls, emails, and patient communications 🤝 Provide outstanding customer support, assisting patients with inquiries, concerns, and information 🗂 Accurately maintain and update patient records within your Practice Management System (PMS) 🔐 Organize and securely manage digital files and documentation ⏱ Verify insurance coverage and ensure patient records are updated promptly 🦷 Coordinate with dentists, hygienists, and team members to ensure smooth daily operations 🚑 Assist with urgent matters, including appointment rescheduling and patient emergencies 📲 Maintain consistent communication with your team to ensure seamless workflow 💪 Software & Systems Proficiency • CRM Systems • Go High Level • RingCentral • Slack • Google Workspace • Microsoft 365 Dental Software: • Curve Dental • Dentrix • Dentrix Ascend • XLDent • Open Dental • Eaglesoft Additional Tools: • Dental Intelligence • Airtable • Power Practice Medical Soffware • Medgen (EHR) ✅ With a strong background in dental administration and patient support, I bring efficiency, reliability, professionalism, and attention to detail to every task I handle. ✨ Let’s work together to streamline your practice operations so you can focus on delivering exceptional dental care.

🔹 Workforce Management | Team Leadership | Customer Service Expert 🔹 With over 9 years of experience in customer service, workforce management, and team supervision, I help businesses streamline operations, boost efficiency, and elevate team performance. My background spans hands-on and leadership roles—including CSR, SME, RTA, Scheduler, and Supervisor—giving me a well-rounded understanding of contact center and support team dynamics. 💼 What I Bring to the Table: ✔️ Expert in real-time adherence (RTA) and schedule optimization ✔️ Skilled in workforce management tools and performance analysis ✔️ Proven ability to lead, coach, and develop high-performing teams ✔️ Strong customer service foundation with a focus on service excellence ✔️ Process-driven mindset with a passion for continuous improvement Whether you need help managing schedules, improving team productivity, or implementing smarter workflows, I bring the expertise and dedication to help you hit your business goals.

Need a reliable Virtual Assistant who can keep your business organized and provide excellent customer service? You've come to the right place. I have experience supporting businesses with appointment scheduling, customer service, insurance verification, medical billing, dispatching, email management, and administrative support. I enjoy helping clients stay organized and ensuring daily operations run smoothly. I'm comfortable handling inbound and outbound calls, coordinating schedules, responding to customer inquiries, managing emails, and working with different software platforms. I learn new systems quickly and take pride in being dependable, detail-oriented, and proactive. Whether you need someone to support your customers, manage appointments, verify insurance, or assist with day-to-day administrative tasks, I'm ready to help your business succeed. Let's connect and discuss how I can support your team!

• With 13+ years work experience in a multi-national company engaging in biotechnology and healthcare equipment manufacturing • Graduate of Engineering with practiced Engineering Documentation skills • Supervisory experience in Order Processing System ▪︎ Proven experience in customer service, handling inquiries, concerns, and client support efficiently, Handling Requests for Quotations RFQ's & Preparing Price Quotes, Inside Sales & Quote Coordinator • Topnotch experience in Inventory Control Management • Well-rounded in premium management softwares such as MS Navision, MES Hydra, MS Business Central, etc ▪︎ Bill of Materials (BOM) Controller ▪︎ Executive Assistant to the CEO, managing emails, calendar, meeting, Following up on key projects and ensuring deadlines are met.

If you need assistance in any of the following areas, please don't hesitate to send me a message. - General Virtual Assistant - Administrative Assistant - Invoicing - Appointment Setting - Email/Calendar Management - Cold Calling - Dropshipping - Ticketing - Transcribing - Graphic Design - E-Commerce (Amazon, Walmart, eBay, Wayfair, Facebook Marketplace) - Customer Service (Chat, Email, & Phone) - Course Upload & Organization Assistant - Order Fullfilment - Dispatch I am proficient in the following tools: - G Suite - Microsoft Office - Airtable - Canva - FBMFox - Freshdesk - Slack - Trello - BaseCamp - Academy - Zik Analytics - OpenPhone - 800.com - Laravel - OA Genius - Appfolio - Service Titan - PipeDrive - Sketch&Calc - Adobe Photoshop - OA Genius - QuickBooks - FreightCom - Tracktaco - Shopify - Monday.com - MailChimp - HubSpot - ChatGPT - Perplexity AI - Katana - ClickShip - Global Rewards Solution - ClickShip - Close CRM - LinkedIn - Calendly - Monday.com - Outlook Here is a list of industries/clients that I have experienced working for: - Construction Company - VA Agency - Insurance Agent - Stand-Up Comedy Artists - Appliance Repair Company - Gifting Company - E-commerce/Dropshipping Company - Debate Academy - Virtual Tutorial Agency - Private Individuals who need assistance - LeadGen Company

Hi! I'm a reliable and detail-oriented Customer Service and Administrative Support Specialist with experience in managing calls, emails, scheduling, and customer requests. I help businesses stay organized and provide excellent service to their customers. What I can help you with: ✔ Customer support (Phone, Email, Chat) ✔ Appointment scheduling ✔ CRM management ✔ Work order creation ✔ Dispatching technicians ✔ Data entry and admin tasks ✔ Follow-ups with customers and leads ✔ Calendar management I have experience working with service businesses such as: • Cleaning services • Contractors • Locksmith companies • Home services I am organized, dependable, and committed to delivering high-quality work. I am available for both short-term and long-term projects. Let’s work together!