Hire the best Helpdesk Specialists in Spain

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$25 hourly
Franziska F.
- 5.0/5
- (10 jobs)
Native German living in Spain with lots of experience in translating from English, Swedish and Danish. I have translated websites, helpdesks, blog entries, product descriptions, entire databases, newsletters, social media posts, etc. I have worked both as a freelancer and in part-time positions. As a master's student in web communication design, I also have a lot of experience in academic research, literature reviews, data visualizations, user interface design, and service design. I have experience in coding and reading HTML, CSS, JavaScript and JSON. I am a fast and reliable worker who takes pride in their work and guarantees quality results. I pay attention to details and work very organized.

Helpdesk
German
Service Design
Web Accessibility
User Interface Design
Translation
Scientific Literature Review
Proofreading
CV/Resume Translation
General Transcription
Website Translation
Data Visualization
$50 hourly
Hemant G.
- 5.0/5
- (4 jobs)
System Administrator experienced in hybrid environments on-premises and cloud. Solution-driven professional with 5 years of experience. Leveraged my knowledge of Azure and on-premise environments to ensure seamless integration. Proven track record of resolving Level 3 incidents and minimizing downtime, ensuring the smooth operation of critical systems. Skills: Active Directory | Azure AD | AD Connect | AD FS | Exchange | Email Policies | PowerShell | User Management | Group Management | OU Management | Identity Management | SailPoint | Single Sign-On | SAML | Microsoft E3 | Microsoft Exchange Plan 2 | License Management | Office 365 | Microsoft 365 | Microsoft MFA | Authentication | Security Compliance | Policy Enforcement | Intune | SCCM | GPO | Certification Authority | VMware | PRTG | Monitoring | Incident Resolution | Downtime Minimization | Networking | IP | DNS | DHCP - All professional or above

Helpdesk
Desktop Support
Ticketing System
Email Support
English
Microsoft Office
Computer Skills
Computer Network
Network Administration
DHCP
DNS
Microsoft Exchange Online
SailPoint Technologies IdentityIQ
Office 365
Active Directory Federation Services
Microsoft SCCM
Windows Server
Microsoft Intune
Multi-Factor Authentication
User Identity Management
Single Sign-On
Microsoft Windows PowerShell
Microsoft Azure Administration
Microsoft Active Directory
$25 hourly
Ruben V.
- 5.0/5
- (20 jobs)
I'm working as a Technical Support Specialist in Madrid, Spain, for a Spanish Cloud services Company through Upwork as an Independent Contractor. I love doing customer service, audits, SEO research, scrape data online, and building scripts/bots/automation processes. I'm a Native speaker of Spanish, and I have a high level of English. Lately, I've been making some bots for the company I work for to help them automate complex and tedious tasks that workers had to do manually. I've owned three tech companies in the past. - One was a forum for a console that made it big in the Spanish community, with over half a million users registered. - Another one was a tech program I developed and sold online that allowed me to purchase and sell items in the steam store. - A bitcoin dice and wheel script I developed and sold online doing sells, server configurations of VPS, and support via email and chat. - Dropshipping sites I have experience managing online stores. I was in charge of the email and installing ubuntu VPS and custom designs when customers require them. I've also been a Gaming Youtuber, and I have a lot of knowledge in designing thumbnails, logos, and headers using Photoshop.

Helpdesk
Search Engine Optimization
Data Mining
Copywriting
Scripts & Utilities
Data Scraping
Bot Development
Data Entry
Product Design
Product Description
Automation
Sales Funnel Copywriting
Customer Service
Voice-Over
Spanish
Castilian Spanish
$16 hourly
Rodrigo O.
- 5.0/5
- (7 jobs)
I enjoy working with technology and serving people as I can. Perseverence, hard-working and dedication are some of my qualities to deliver a great work in all projects that I get involved with. I have great interpersonal skills, I'm a very organized person and I'm open to learn new things and discover new abilities that I'm still not aware of. Most of my life I worked with computer support in many areas, editing videos and managing an organization's social networks for faster and better growth. For a long time I also formatted academic papers and monographs. These jobs were always having contact with people wich made me grow in wisdom of how to deal with people. I'm originally from Southern Brazil, but I've been living in Spain for the past 9 years. I've also had the opportunity to live in Canada and in the United States for a season. These experiences have given me many opportunities to work with people from different cultures and backgrounds, which made me a very versatile and highly adaptable person.

Helpdesk
Spanish to Portuguese Translation
Support Services Unlimited Dashboard
Adobe Premiere Pro
Social Media Management
Customer Support
Castilian Spanish
Portuguese
English to Brazilian Portuguese Translation
Informatica
Video Production
Lead Generation
Video Editing
$8 hourly
Syeda H.
- 5.0/5
- (5 jobs)
With over 7+ years of industry experience, I am a results-driven Customer Success Representative with a proven track record of successfully building and managing client relationships. My expertise spans various domains as mentioned below: ✔️ Customer Service and Support ✔️ Product Demonstrations & Walkthroughs ✔️ Client Training and Onboarding ✔️ Email Correspondence, Support & Follow-ups ✔️ Email and Chat Handling ✔️ Inbound & Outbound calling (B2C & B2B) ✔️ Customer Retention ✔️ Help-desk ✔️ Ticket Resolution & Escalation Handling ✔️ Cross-selling, Upselling & Churn Reduction ✔️ Customer Satisfaction Assessment & Feedback Analysis ✔️ Customer Support Software Proficiency ✔️ Client Engagement (Building and Managing relations) ✔️ Calendar Management, ✔️ Scheduling Meetings ✔️ Hosting meetings and writing meeting minutes ✔️ Virtual Assistance ✔️ Key Account Management ✔️ Business development ✔️ Knowledge Base Articles / Support Articles Writing ✔️ Product Research ✔️ Data Entry I'm proficient with various platforms: ●CRM Tools: Zoho CRM, Hubspot Sales Hub, Helpdesk, Freshdesk, Freshchat, FollowupBoss ●Communication Tools: Zoho Meetings, Zoom, Calendly, Google Meet, Webex ●Project Management Tools: Trello, nTask Project Management Tool, MS Project, Miro Board ●Other Tools: Confluence, SharePoint, Microsoft Word, Excel, Google Doc This comprehensive skill set empowers me to deliver top-quality services to clients. I hold a strong commitment to nurturing long-term relationships and achieving customer satisfaction. If you're seeking a dedicated professional to enhance your team, I'm here to provide valuable expertise and support. Current Location: Spain

Helpdesk
Product Knowledge
Customer Satisfaction
Online Chat Support
Scheduling
Product Demonstration
Phone Support
Technical Support
Key Account Management
Sales Presentation
Email Support
Customer Service
Virtual Assistance
Customer Support
Data Entry
$25 hourly
Gabriel R.
- 5.0/5
- (3 jobs)
🌟 Unlocking Human Potential for Business Success 🌟 Results-driven psychologist and HR strategist with a passion for leveraging human potential to drive business growth. Graduated from the Federal University of Minas Gerais (UFMG), holding a Master's in Social and Community Research and Intervention from the University of Malaga (UMA), and a post-graduation in strategic HR from Puc Minas (Brasil), I bring a unique blend of academic knowledge and hands-on experience to every project. 🚀 What I Do: ✨ HR Strategy & Leadership: With over 3 of experience in HR management and multicultural team leadership, I specialize in crafting and implementing innovative HR strategies tailored to fuel organizational success. From recruitment and onboarding to culture consolidation and talent development, I help businesses thrive by harnessing the power of their people. 🔍 Translation & Localization: Fluent in English, Brazilian Portuguese, and Spanish, I provide expert translation and localization QA services to ensure that your content resonates with global audiences. With meticulous attention to detail and a keen eye for linguistic nuances, I guarantee top-notch quality and accuracy in every project. 🏆 Project Management & Agile Methodologies: As a seasoned project manager adept in Agile/SCRUM methodologies, I excel at driving cross-functional collaboration and delivering projects on time and within budget. Whether you need assistance with project planning, sprint management, or stakeholder communication, I've got you covered. 💼 Operations Optimization: From streamlining workflows to optimizing operational efficiency, I specialize in identifying bottlenecks and implementing effective solutions that propel business growth. Unlock the full potential of your operations and drive lasting results. 💡 Consultation Services: Looking for expert guidance in recruitment and onboarding strategy, culture consolidation, project management, or operations management? Book a consultation with me to gain actionable insights and tailored solutions that drive success. ✨ Highlighted Skills & Experience: - HR Strategy & Leadership - Recruitment & Onboarding Excellence - Project Management & Agile Methodologies - Operations Optimization - Multicultural Team Management - Privacy & Security Policy Development - Translation & Localization QA Testing (English - Brazilian Portuguese - Spanish) - Information Security Management System (ISO27001/2022) - Analytical Skills & Business Process Audit - Customer Service Excellence - CRM Management

Helpdesk
Agile CRM
Scrum
Information Security Awareness
Localization
Spanish
English
Portuguese
Project Management
QA Testing
AI Model Training
Staff Recruitment & Management
Human Resources
Team Management
Psychology
$15 hourly
Milka H.
- 5.0/5
- (2 jobs)
I have worked with databases since 2011, i have experience of mainly upkeeping and data entry but some admin work too.

Helpdesk
General Transcription
Phone Support
Subtitles
Subtitling
Audio Transcription
Customer Support
Data Entry
$12 hourly
Diogo P.
- 4.9/5
- (31 jobs)
Languages: English, Spanish and Portuguese I will provide you the best quality and excellent services, with a high sense of quality and responsibility. I am focused on results, and will be fully engaged in your project. Not only that, but I understand the importance of delivering high-quality work within deadlines, and I assure my clients that I will make every effort to meet and exceed their expectations. I am committed to open communication throughout the project, ensuring that my clients are kept informed and involved every step of the way. # Portuguese Native speaker, I am trilingual. # +10 Years of Experience as Customer Support, Email, Chat and Call handling, Complaints Management, Technical Support, Logistics, VA, Financial Dep. # Worked for HP, NOKIA, IBM, EPSON, NACEX, REPSOL, PORCELANOSA. # I have excellent typing speed and exceptional attention to detail.

Helpdesk
Portuguese
Administrative Support
Communication Etiquette
Technical Support
Email Support
Customer Service
Phone Support
Translation
Customer Support
Ticketing System
Online Chat Support
Email Communication
Data Entry
$15 hourly
Fernando S.
- 5.0/5
- (2 jobs)
Everything computer-related. Build, repair, upgrade, install, reinstall, migrate, backups (local and cloud-based), manage, clean, fix, move, connect, configure, virus/malware cleaning, network management/design, router configuration/building, RouterOS configuration, ... Python intermediate level Cloud management of Virtual Machines and network infrastructure on Amazon AWS, Google GCP, Microsoft Azure, and Oracle OCI. Knowledge of Terraform scripting. Comprehensive advice in cryptocurrencies: buy/sell/mine. Mining rig assembly. Configuration maximizing profits. Work in place and remotely (Madrid). Experience in many computer fields (software and hardware). Consulting and advising on new and future technologies. English and Spanish language (and a bit of Japanese).

Helpdesk
Customer Support
Ticketing System
Microsoft Power Automate
Computer
Server Administration
Technical Support
Information Technology
Computer Skills
TeamViewer
Incident Management
Computer Maintenance
Microsoft Windows
Android
$22 hourly
Juan David P.
- 0.0/5
- (1 job)
Hello! I'm Juan, a Systems Engineer with around ten years of experience as an IT helpdesk and IT support, three of them in companies and seven in my own business project. I am currently studying an official master's degree in cybersecurity.

Helpdesk
Quality Control
End-to-End Testing
Manual Testing
Regression Testing
Software Testing
Software QA
Bug Reports
Desktop Application Testing
Mobile App Testing
Game Testing
IT Support
Python
Technical Support
$10 hourly
Sarah D.
- 0.0/5
- (0 jobs)
I take pride in conducting myself in a professional manner when representing a company. I thoroughly enjoy getting to know customers and figuring out how best to serve their needs. I am consistently at the top of the list for most positive customer feedback each week. By setting a good example for my fellow employees, I help to new heights. Exponential growth is vital to my ability to flourish as a Customer Service rep, and I am committed to continuously learning, growing, and applying my skills to support the team and engage our community.

Helpdesk
Email Communication
Microsoft Excel
Optics
Microsoft Word
Online Help
Customer Service
Biochemistry
Social Media Management
Zendesk
$12 hourly
Efekan S.
- 0.0/5
- (0 jobs)
Not now, maybe I can adjust here later if it's okay. thanks. looking for nothing specific for now. thanks.

Helpdesk
Legal Translation
Contract Translation
Website Translation
Translation
Translation & Localization Software
Help Scout
$6 hourly
Delfina D.
- 0.0/5
- (0 jobs)
Are you an entrepreneur or business owner overwhelmed by repetitive tasks and daily operations? I'm here to help you reclaim your time and focus on growing your business. With experience in email handling, transcription, customer support, data entry, and virtual assistance, I specialize in providing reliable, detail-oriented, and solution-driven support to help you run your operations smoothly. My goal is simple: solve your problems before they reach your desk. Whether it's organizing your inbox, managing customer queries, entering data accurately, or streamlining daily processes, I work with efficiency and a proactive mindset. 🔹 Fluent in Spanish and English 🔹 Committed to fast response and clear communication 🔹 Always focused on client satisfaction and business impact Let’s work together to save you hours of time each week, reduce your stress, and help your business thrive. 📩 Send me a message — I’m ready to help.

Helpdesk
Translation
ClickUp
Slack
Google Sheets
Typing
Administrative Support
Appointment Scheduling
Calendar Management
CRM Software
Live Chat Software
Email Management
Customer Support
Transcript
Organize & Tag Files
$15 hourly
Antonio M.
- 0.0/5
- (0 jobs)
As a Junior Sysadmin and IT Help Desk agent, I have experience in resolving IT issues both on-site and remotely. At Freepik, I managed inventory systems, optimized remote monitoring, configured virtual environments, and administered Active Directory for over 500 users. I also offer freelance support, specializing in network, hardware solutions, and basic programming tasks using Python, PowerShell, and Bash scripting. Proficient in tools like JIRA, AnyDesk, and TeamViewer, I’m committed to delivering efficient technical support and innovative solutions.

Helpdesk
Microsoft Active Directory
Linux System Administration
Amazon EC2
Kubernetes
CSS
HTML
JavaScript
Django
Python
Bash
Microsoft Windows PowerShell
Docker
IT Support
Translation
$15 hourly
Taibi Kebouchi L.
- 0.0/5
- (0 jobs)
I am a versatile professional with extensive experience across multiple domains, including customer service, technical support, sales, and data analysis. My career journey has provided me the opportunity to develop a broad skill set in customer interaction, problem-solving, sales strategies, and data-driven decision-making. I am fluent in English, Spanish, and French, which has enabled me to work in diverse, multicultural environments and serve international customers effectively. Customer Service & Technical Support Experience I have a solid background in customer service and technical support, where I have worked in helpdesk roles providing first-line support to users in English, Spanish, and French. In these roles, I helped customers resolve technical issues related to software and hardware, working with ticketing systems and ensuring prompt resolution to enhance customer satisfaction. My ability to communicate effectively in three languages allowed me to support a wide range of users from different regions, adapting my approach to suit their technical proficiency and cultural expectations. In these roles, I developed strong troubleshooting skills, empathy in customer handling, and an ability to simplify complex technical concepts. I also gained experience working with IT tools, ensuring service-level agreements (SLAs) were met, and documenting resolutions in knowledge bases for future use. Sales Experience: AE and SDR I have worked as an Account Executive (AE) and a Sales Development Representative (SDR), where I honed my sales and business development skills. In both roles, I was responsible for identifying potential leads, building relationships with clients, and managing the full sales cycle from prospecting to closing deals. As an SDR, I focused on lead generation, engaging potential customers through cold calls, emails, and social media outreach. I qualified leads, set up meetings, and provided detailed information on product offerings. My ability to engage with clients in English, Spanish, and French helped me tap into international markets and reach a diverse customer base. As an AE, I managed client accounts, delivering tailored sales pitches and negotiating contracts. I developed a keen understanding of customer needs, helping companies grow their business by providing valuable solutions. In both roles, I demonstrated strong organizational and negotiation skills, achieving and often exceeding sales targets. My sales experience also includes working as a freelance sales consultant, where I collaborated with startups and small businesses to create sales strategies, improve lead conversion rates, and establish sustainable growth models. Data Analysis Experience I have also had the opportunity to expand my expertise into the field of data analysis, working on projects that allowed me to apply analytical and problem-solving skills. My experience includes working with Python and SQL for data manipulation, cleaning, and analysis. I’ve utilized machine learning models to provide data-driven insights and predictive analysis for business decisions. One of the key projects I worked on involved developing a customer segmentation model that helped a company tailor its marketing efforts more effectively. Using clustering techniques in Python, I was able to analyze customer behavior and recommend personalized outreach strategies. I also built sales forecasting models using regression analysis, enabling more accurate revenue predictions and resource planning. Through my work in data analysis, I’ve become proficient in visualizing data to communicate insights clearly to stakeholders. I’ve also worked with tools like Tableau and Power BI to create interactive dashboards that help teams track key performance indicators in real time. Conclusion In summary, my diverse experience in customer service, technical support, sales, and data analysis has equipped me with a unique combination of skills that allow me to thrive in dynamic and fast-paced environments. I am passionate about leveraging technology, data, and customer insights to drive business growth and solve complex challenges. Fluent in English, Spanish, and French, I am comfortable working in international contexts and am always eager to learn new things and contribute to the success of the teams I work with. Thank you for considering my profile!

Helpdesk
French
Spanish
English
Python
SQL
Salesforce
HubSpot
Office 365
Business Analysis
Sales
Customer Service
Information Analysis
Machine Learning
Data Analysis
$10 hourly
Kuntakintter K.
- 0.0/5
- (0 jobs)
Consultoria y registro de incidencias, ademas puedo llevar a un grupo en operaciones para realizar la documentacion necesaria de las incidencias.

Helpdesk
Change Management
Incident Management
Spanish
Catalan
$20 hourly
Sasha A.
- 0.0/5
- (2 jobs)
► Ambitious, honest, & results-driven with a focus on excellence & customer satisfaction. ► Experience with B2B & B2C, with experience managing large global teams. ► Built industry-leading customer services & developed new customer care standards. ► Adaptable, resourceful, & approachable, fostering strong team dynamics. ► Expert in CRM & CSAT platforms. ► AI & technology enthusiast. ► Good sense of humour & positive attitude!

Helpdesk
Email Communication
Asana
Atlassian Confluence
Slack
Trello
Administrative Support
Complaint Management
Microsoft Office
Phone Support
Zendesk
Social Media Management
$11 hourly
Gislene A.
- 4.7/5
- (1 job)
Hey, I’m Gislene 😊 Multilingual Virtual Assistant fluent in English, Portuguese, and Spanish, I am here to help your business run smoothly and always ready to learn. Let’s work together to make your business more productive! 🚀 My experience: 💬 Customer service: handling emails, chat, and client communication with professionalism and empathy 🌐 Translation: accurate and natural translations between English, Portuguese, and Spanish 📱 Social media support: creating and scheduling daily posts to keep your audience engaged 🧾 General virtual assistant tasks: organizing schedules, data entry, and administrative support 👉 What I don't know yet, I'm fully ready and excited to learn! 📚 Currently based in Spain, I provide reliable support tailored to your specific needs — remotely. FAQ about me: 🎓 Bachelor of Quality Management - Brazil 🎓 Bachelor of Business - Ireland 🎓 Master in Project Management with a mention in Business Analytics - Barcelona (enrolled) Thank you for visiting my profile!

Helpdesk
Translation
Instagram
ChatGPT
Microsoft Teams
Call Center Management
English
Portuguese
Spanish
Administrative Support
Data Entry
Virtual Assistance
Email Communication
Office 365
Customer Service
$12 hourly
Carlos Eduardo D.
- 0.0/5
- (0 jobs)
Programmer and Front End Development student. Looking for an opportunity to gain experience with HTML, CSS, JavaScript and market frameworks. I value the experience of working as a team, cooperating with everyone and helping in the best possible way.

Helpdesk
CSS
HTML5
Spanish
Portuguese
$11 hourly
mario m.
- 0.0/5
- (0 jobs)
I am an international logistics specialist with over 15 years of experience in foreign trade, import/export coordination, and customs documentation. I’ve worked remotely with companies managing international freight operations, digital logistics systems (Sidunea++, CIEX, Silce ERP), and customs platforms. I also have a background in IT, which allows me to understand and apply technology in logistics environments. My freelance services include: Import/export coordination International documentation management Freight forwarding and tracking ERP and digital logistics support Reliable, detail-oriented, and results-driven. I’m ready to help your project succeed remotely.

Helpdesk
Importing & Exporting Data
Supply Chain Management
Import Procedure
Technical Support
Ecommerce Product Export
Computer Skills
Transportation
Supply Chain & Logistics
$15 hourly
David D.
- 0.0/5
- (0 jobs)
I have been working in the technical area of informatics for more than 10 years. I have knowledge from a PC assembly to even a more complex infrastructure. Knowledge in Networks, in Active Directory, in Microsoft tools, Cloud, SAP.

Helpdesk
Network Monitoring
ServiceNow
Jira
Directory
ITIL
Office 365
Microsoft Exchange Server
Microsoft Active Directory
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