Hire the Best Customer Support Freelancers
in Spain

Throughout my 15-year professional journey, every role I've undertaken has entailed significant operational and people-centric aspects. Whether collaborating closely with teams to restructure postal delivery service routes at the outset of my career, driving organizational change within a multinational corporation, or overseeing operations for a startup, I have consistently excelled in dynamic environments. My adaptability, effective communication, unwavering commitment, and dedication to the companies I've served have consistently been fundamental to my achievements. I am deeply committed to contributing to the success of any organization by leveraging these core strengths.

👋 Hi, I’m Betsabé — a reliable Virtual Assistant & Customer Support Specialist with 4+ years of experience helping businesses stay organized and keep their customers happy. I specialize in administrative support and customer service, supporting both B2C and B2B environments. During the last year, I worked for a hotel wholesaler in a B2B setting, assisting travel agencies and business partners, managing inquiries, coordinating reservations, and ensuring smooth communication between teams and clients. 🔹 What I can help you with: – Customer Support (email, chat, and phone) – Administrative tasks & data management – Professional email handling and client communication – Social media management (content, engagement, brand consistency) – E-commerce support (order processing, inventory management, customer experience) I’m known for being organized, proactive, and detail-oriented. I actively listen to customer needs, resolve issues efficiently, and always aim to deliver a positive and professional experience. I don’t just follow instructions — I look for ways to improve workflows and support your business goals. 📩 If you’re looking for a dependable Virtual Assistant who communicates clearly and delivers consistent results, feel free to contact me. I’d be happy to discuss your project!

I’m Björn, WordPress & SEO consultant with 15+ years of experience in web, tech and client support. I help businesses with websites and remote support: WordPress, SEO, customer care & virtual assistance in German, English and Spanish. What I do best: – WordPress websites (build, maintain, optimize) – Technical SEO (structure, meta data, internal linking, content setup) – Page builders: Elementor, Beaver Builder, Gutenberg – Clear, reliable communication in German, English & Spanish Customer support & platform experience: I’ve managed online platforms, created help content, answered support queries, maintained data, and coordinated between internal teams and users, with a focus on clarity, empathy, and results. In my long-term in-house role, I was responsible for technical customer service and content coordination across departments. I now bring this structured and proactive mindset into my freelance projects. I also help with: – On-page SEO tasks like metadata, content structure, and internal linking – Newsletter tools (e.g. Brevo, GreenArrow) – Remote collaboration, editorial workflows, and documentation I’m comfortable working directly in WordPress themes or page code if needed, but also happy to support with day-to-day content or customer-facing tasks. Languages: German (native), English, and Spanish (fluent) Tools: WordPress | Elementor | Beaver Builder | WPML | SEOpress/Yoast | Google Search Console | HTML/CSS | Canva | Newsletter tools | Remote collaboration & editorial tools: Slack, Trello, Google Workspace Let’s talk about how I can support your business – whether it's technical, editorial, or organizational.

Need a reliable Virtual Assistant who keeps your business organized and running smoothly? I help entrepreneurs and growing businesses save time by managing emails, calendars, customer support, documents, and daily administrative tasks, allowing them to focus on what matters most: growing their business. With 4+ years of experience in administrative support across the automotive and retail industries, I understand how important efficiency, organization, and clear communication are. I take ownership of administrative processes, work independently, and ensure every task is completed accurately and on time. Here's how I can help your business: 📧 Communication Management • Email & Inbox Management (Gmail & Outlook) • Customer Support (Email, Chat & Phone) • Client Communication & Follow-ups • Appointment Scheduling 📅 Administrative Management • Calendar & Meeting Coordination • Document Preparation & Organization • File & Cloud Management • Administrative Support 📊 Business Operations • CRM Management & Database Updates • Data Entry • Internet Research • Reports & Spreadsheet Management • Workflow & Operations Coordination ⚙️ Tools I Work With Google Workspace • Microsoft Office • Excel • Google Sheets • Notion • Calendly • CRM Systems If you're looking for a dependable Virtual Assistant who communicates clearly, takes initiative, and genuinely cares about helping your business succeed, I'd be happy to discuss how I can support your team.

If you’re spending too much time managing emails, schedules, follow-ups, content, and other day-to-day tasks, I can help take those responsibilities off your plate. I’m an Executive & Admin Assistant with experience supporting business owners and teams with the daily work that keeps a business organized and moving forward. My goal is simple: keep things organized, stay ahead of tasks, follow up when needed, and make sure nothing important gets missed. I can also take care of your YouTube and content management, from uploading and scheduling videos to organizing content, updating titles and descriptions, managing thumbnails, maintaining content calendars, and handling the routine tasks needed to keep your channel active. Here’s where I can help: -Executive & Administrative Support -Email & Calendar Management -Scheduling & Follow-ups -YouTube Channel Management -Content Uploading & Scheduling -WordPress & Website Management -Online Research & Data Entry -CRM & Database Management -Customer Support & Communication -Reports & Data Organization -Project & Task Coordination -Social Media & Content Support -Document & File Organization -Bookkeeping & Invoice Support I also have 3+ years of customer service experience, so I’m comfortable communicating with customers, clients, team members, and vendors professionally and making sure questions and requests are handled properly. I’m tech-savvy and comfortable working with tools such as Google Workspace, Microsoft Office, Slack, Notion, Microsoft Teams, QuickBooks, Xero, Shopify, Odoo, WordPress, CRMs, and other online business platforms. I’m also quick to learn new tools and can adapt to your existing workflow. Whether you need someone to manage your daily administrative tasks, keep your business organized, handle follow-ups, or take care of your YouTube and content operations, I’m ready to become a reliable part of your team. Send me a message and let’s discuss what you need help with.

Work guarantee 🎖️ | Quick answers ⚡️ | Always quality work ✅ | 16 years of experience 🌟 | Results-driven 🏆| International PR | Business development | Strong media network | US expertise 🚀 | Accomplished Freelancer with over 16 years of professional experience in a wide range of companies and industry fields. Versatile and results-driven individual with expertise in PR, Journalism, International Media Coverage, Marketing, and Business Development. Some of my skills: - PR with strong international media relations: the US, the UK, Canada, Nordics, Spain, France, Belgium, Italy, Latin America, and China, - Spanish, French, English, and Italian languages, - All the aspects of Marketing and Marketing campaigns, - Business development; strong ability to attract and retain potential high-level clients in national and international markets, - Project management, - Recruiting, training, motivating, and coaching staff, Some of my areas of expertise, ranging from Start-ups, SME to large Corporations in a cross-section of both domestic and international: Investment and Trade (Stock Exchange and Equities), Crypto, NFTs, Cybersecurity, Apps, Apps, Aggregators, and Gadgets (Consumer Tech), Financial Sector and Banking (Fintech), Lighting, Electronic Components, Industrial Equipment, Energy, Pharmaceutical, Health, Medical (Medtech), Travel and Tourism (Travel Tech), E-commerce, Sports, Online Recommendations, Gaming, Hospitality, Luxury Goods, International Fashion, International Film and Music Industry, Beauty and Cosmetics, Spa, Amenities, Education, Home-schooling, Architecture, and FMCG.