Professional Summary
Executive Assistant | Executive Support | Operations Coordinator
I help busy executives, founders, and growing businesses stay organized, efficient, and focused by providing reliable executive and administrative support.
With over four years of experience, I specialize in managing calendars, inboxes, meetings, travel arrangements, project coordination, CRM management, client communication, and day-to-day business operations. I take initiative, communicate proactively, and adapt quickly to new systems and processes.
I pride myself on being organized, detail-oriented, and dependable. Whether it's streamlining workflows, coordinating teams, or managing multiple priorities, I work independently while ensuring nothing falls through the cracks.
If you're looking for an Executive Assistant who can anticipate your needs, maintain confidentiality, and become a trusted extension of your team, I'd love to help your business run more efficiently.
Data Entry
Virtual Assistance
Microsoft Project
Social Media Management
Trello
Slack
Mariana N.
Nairobi, Kenya
$9/hr
4.7
6 jobs
Need a dependable Virtual Assistant who can provide excellent customer support, conduct accurate internet research, and keep your business organized? You're in the right place.
With a 100% Job Success Score on Upwork, I deliver reliable, high-quality work, meet deadlines, and prioritize clear communication and client satisfaction.
I help businesses save time by providing professional administrative and customer support services, including:
• Virtual Assistance
• Email & Chat Support
• Data Entry & Record Management
• Internet Research
• CRM Management
• Calendar Management
• Travel Planning
• Order Processing
• Administrative Support
I'm experienced with Google Workspace, Microsoft Office, Excel, Google Sheets, Canva, HubSpot, Zoho CRM, Zendesk, Trello, Slack, Microsoft Teams, Zoom, and Calendly.
I am organized, detail-oriented, proactive, and committed to delivering accurate work that helps businesses run efficiently.
If you're looking for a reliable Virtual Assistant who communicates professionally, takes initiative, and consistently delivers quality results, I'd love to support your business. Let's connect.
Administrative Support
Customer Service
Data Entry
File Management
Microsoft Excel
Scheduling
Virtual Assistance
Online Research
Customer Support
Email Support
Travel Planning
Travel Itinerary
Calendar Management
Google Docs
Canva
Intercom
Zendesk
Order Processing
CRM Automation
Lead Generation
Nigel S.
Nairobi, Kenya
$11/hr
4.1
9 jobs
Real estate investors, brokers, and property managers hire me to keep their operations running without constant oversight.
💡I specialise in CRM management, transaction coordination, tenant communication, lead tracking, and administrative support — so deals close on time and nothing slips through the cracks.
With a background in contact center operations and executive support, I bring process discipline to fast-moving real estate businesses.
📩 Ready to simplify your workflow? Send me a message. 🐝
Administrative Support
Social Media Management
Canva
Email Management
Calendar Management
Lead Generation
Customer Support
Project Management
Google Workspace
Notion
Sadia N.
Nairobi, Kenya
$15/hr
5.0
8 jobs
I am a dedicated Virtual Assistant, Data Entry Specialist, and Professional Somali-English-Swahili Translator committed to helping businesses and individuals achieve their goals through accurate, reliable, and efficient support.
With excellent communication skills, strong attention to detail, and a commitment to meeting deadlines, I ensure every project is completed to the highest standard. Whether you need administrative assistance, accurate data entry, or high-quality translation services, I am ready to deliver results you can trust.
My Services:
* Virtual Assistance
* Data Entry (Microsoft Excel, Google Sheets, Microsoft Word)
* Web Research & Internet Research
* Email & Calendar Management
* PDF Conversion & File Organization
* English ↔ Somali Translation
* English ↔ Swahili Translation
* Somali ↔ Swahili Translation
* Transcription & Subtitling
* Customer Support
Why Choose Me?
✔ 100% Accuracy and Attention to Detail
✔ Fast Turnaround Time
✔ Professional Communication
✔ Confidential Handling of Your Information
✔ Reliable and On-Time Delivery
✔ Client Satisfaction is My Priority
I am always ready to help you complete your project efficiently and professionally. Let’s work together to achieve your goals!
Administrative Support
Microsoft Excel
English to Somali Translation
Swahili to English Translation
C++
Data Engineering
Transcript
Mary K.
Nairobi, Kenya
$6/hr
5.0
5 jobs
Executive Virtual Assistant | Helping CEOs & Founders Reclaim 10+ Hrs/Week | Inbox, Calendar & Operations
Is your inbox overflowing, your calendar stacked across time zones, and your to-do list longer than your day? You don't need to work harder, you need a Remote Executive Assistant who can take it all off your plate.
I'm a Virtual Assistant and Remote Executive Assistant specializing in Email Management, Calendar Management, Business Operations, and Administrative Support for CEOs, founders, consultants, and growing teams. With 2+ years of hands-on Executive Assistant and Personal Assistant experience, I don't just clear your queue, I build the systems that prevent it from piling up again.
What clients get within the first 30 days:
➡️ 10–15 hours reclaimed weekly through calendar management & email management
➡️ Inbox Zero through email sorting, triage & priority filtering
➡️ Operational project coordination through PM dashboards & SOP documentation
➡️ Zero missed deadlines and follow-ups left unresolved
Whether you need a Chief of Staff, Executive Administrator, or Personal Assistant, I step in as the leverage you need to solve operational problems.
HOW I SUPPORT YOUR BUSINESS:
Executive Assistant | Calendar & Schedule Management
◆ Google Calendar & Outlook Calendar Management
◆ Appointment Scheduling & Meeting Coordination across multiple time zones
◆ Agenda Preparation, Meeting Notes & Executive Briefings
◆ Calendly & G Suite Scheduling Setup
◆ Post-Meeting Follow-Through & Reminder Systems
Email Management | Executive Communications
◆ High-Volume Inbox Management & Inbox Zero Systems
◆ Email Sorting, Triage & Priority Filtering
◆ Drafted Responses, Follow-Up Sequences & Client-Facing Communication
◆ Email Cleanup, Folder Organization & Labeling Systems
◆ CRM Management (HubSpot, Airtable)
◆ Customer Communication Support with Executive-Level Standards
Travel Planning | Executive Logistics
◆ Flight and Hotel Booking
◆ Travel Itinerary Creation
◆ Trip Research & Cost-Optimized Booking
◆ Meeting & Event Logistics Coordination
◆ Expense reporting, invoice tracking & post-trip reconciliation
Business Operations | Project Coordination
◆ Project Coordination & Task Management (ClickUp, Asana, Trello, Notion)
◆ SOP Creation, Workflow Documentation & Process Optimization
◆ Team Coordination, Deadline Tracking & Team Communication
◆ Internal Operations Support & Vendor Coordination
◆ Onboarding Support & Hiring Assistance
Administrative Support | Business Assistance
◆ Document Organization & File Management (Google Drive, Dropbox)
◆ Data Entry, Spreadsheet Reporting & Data Organization
◆ Online Research & Market Research
◆ PowerPoint Presentations, Reports & Proposals
◆ G Suite & Microsoft Office Support
◆ Light bookkeeping support (expense tracking, invoice reminders & reconciliation)
TOOLS & PLATFORMS
· G Suite / Google Workspace · Microsoft Office
· Notion · ClickUp · Asana · Trello · Monday
· HubSpot · Airtable · Slack · Zoom · Calendly
· Canva · Microsoft Teams · Claude
· DocuSign · GoHighLevel
WHO I WORK WITH
➡️ Tech startup founders
➡️ CEOs & executives
➡️ Consultants & coaches
➡️ Chief of Staff roles
➡️ Growing remote teams
➡️ E-commerce operators
If you're a founder or executive who is done being your own Personal Assistant, Administrative Assistant, and project coordinator, I'm the Executive Virtual Assistant handling operations, admin, and coordination behind the scenes.
READY TO RECLAIM YOUR TIME?
Send me a message with your calendar, inbox, or operations challenges. I'll reply within a few hours with a solution before you hire me.
Administrative Support
Customer Service
Data Entry
Email Communication
File Management
Scheduling
Virtual Assistance
Executive Support
Communications
Personal Administration
Presentations
Project Management
Notion
Google Workspace
Microsoft Office
Task Coordination
Canva
Calendar Management
Operations Management Software
Digital Project Management
Cynthia M.
Nairobi, Kenya
$6/hr
4.7
22 jobs
Administrative Support | Virtual Assistant | Data Cleaning | Lead Generation & Research | Workflow Automation | CRM Data Entry | Operations Assistant |
Do you feel buried under emails, spreadsheets, or repetitive tasks?
I’m Cynthia M, a Virtual Assistant and Lead Generation Specialist with over 4 years of professional experience. As a Virtual Assistant, I help businesses and entrepreneurs streamline daily operations, improve workflow efficiency, and stay organized. My background in administrative support and operations coordination enables me to handle projects that require structure, accuracy, and consistency, allowing clients to focus on growth and informed decision-making.
I specialize in email management, scheduling, file organization, data entry, lead generation, and client coordination. My approach is centered on clear systems, timely delivery, and measurable outcomes that simplify operations and enhance productivity.
My deliverables:
→Clean, structured spreadsheets and databases. I organize messy data, remove duplicates, refine formatting, and ensure everything is accurate and consistent.
→ Lead generation & research. I research and verify potential clients, customers, or contacts that fit a business’s target market.
→ Inbox & task management. I create filters, templates, and response systems in Gmail, Outlook, Asana, and Trello. I also manage emails and daily tasks efficiently using systems that keep communication organized and efficient to manage.
→ Workflow automation using Zapier, ClickUp, and integrations. I set up automated connections between apps to save time and reduce repetitive manual work.
🛠️ Tools I Use
Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Excel & Word, Trello, Asana, Slack, Zoom, Notion, and CRM platforms such as HubSpot and ClickUp.
📊 Results from Previous Work
Increased email response efficiency by 40% through structured inbox management and automated workflows.
Digitized and organized over 1,000+ business records, improving data accuracy and retrieval speed.
Generated qualified leads that helped boost a client’s conversion rate by 25% in three months.
⭐⭐⭐⭐⭐ Client Reviews
“Cynthia managed my administrative tasks efficiently and consistently met every target. Excellent organization skills.”
“Her file management and email coordination transformed how I run my daily operations. Everything became easier to track.”
“Cynthia’s support helped me focus on business strategy instead of routine admin work. Highly effective!”
Ready to get organized?
📩 Let’s chat about how I can take those daily admin or data tasks off your plate so you can focus on what really matters.
Administrative Support
Data Entry
Email Communication
File Management
Microsoft Excel
Microsoft Word
Scheduling
Virtual Assistance
Communications
Google Workspace
Task Coordination
Personal Administration
Lead Generation
Research & Strategy
Customer Engagement
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
Top interview questions to help you hire the right Virtual Assistants, faster.
How do I hire a Virtual Assistant in Kenya on Upwork?
You can hire a Virtual Assistant in Kenya on Upwork in four simple steps:
Create a job post tailored to your Virtual Assistant project scope. We'll walk you through the process step by step.
Browse top Virtual Assistant talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Virtual Assistant profiles and interview.
Hire the right Virtual Assistant for your project from Upwork, the world's largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Virtual Assistant?
Rates charged by Virtual Assistants on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Virtual Assistant in Kenya on Upwork?
As the world's work marketplace, we connect highly-skilled freelance Virtual Assistants and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Virtual Assistant team you need to succeed.
Can I hire a Virtual Assistant in Kenya within 24 hours on Upwork?
Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Virtual Assistant proposals within 24 hours of posting a job description.