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As a business grows, keeping operations organized becomes just as important as winning new clients. Processes, follow-ups, systems, projects, and client delivery all need attention—and that's where I come in. I help business owners, executives, consultants, and growing teams create structure, improve workflows, and manage the day-to-day operations that keep work moving forward. Whether it's coordinating priorities, managing client onboarding, maintaining CRM systems, building workflows in Notion, or automating repetitive processes, I help businesses operate more efficiently and stay organized as they grow. With 5+ years of experience supporting executives, founders, consultants, and remote teams, I bring a combination of executive support, operations management, systems thinking, workflow automation, and community management. Here's how I can help: ✅ Executive Support • Calendar and inbox management • Meeting preparation and follow-ups • Executive communications • Research and briefing documents • Travel coordination and logistics ✅ Operations & Systems • Notion workspace setup and optimization • Business operating systems • SOP creation and process documentation • Project and task management • CRM management and pipeline tracking • Workflow improvement and process optimization ✅ Automation & AI Workflows • Zapier automations • Automated lead capture and follow-ups • AI-assisted workflows using ChatGPT and Claude • Meeting summaries and action-item tracking • Google Workspace automation ✅ Client Onboarding & Business Support • Lead management and follow-up • Contract and proposal coordination • Client onboarding workflows • Payment tracking and administrative support ✅ Community & Content Support • LinkedIn community management • Community engagement and moderation • Content scheduling and publishing Selected Projects & Experience • Managed executive operations for a consulting business, overseeing CRM updates, meeting preparation, follow-ups, client onboarding, sales support, and operational coordination. • Built a Notion and Zapier lead management system that automatically captured, categorized, and organized incoming leads, reducing manual administration and improving lead visibility. • Designed operational systems for a logistics company, including project tracking dashboards, onboarding workflows, SOP documentation, and executive reporting processes. • Managed the client activation process from contract generation and payment collection through kickoff scheduling and onboarding. • Supported executives across multiple time zones by coordinating schedules, communications, travel logistics, and meeting preparation. • Built Notion workspaces, CRM systems, operational dashboards, and workflow management solutions to centralize information and improve team efficiency. • Managed LinkedIn content publishing, community engagement, prospect outreach, and reporting to support business development efforts. Whether you need a reliable Executive Assistant, operations support, or someone to build and maintain the systems behind your business, I can help create structure, improve efficiency, and keep operations running smoothly.

Executive Virtual Assistant | Helping CEOs & Founders Reclaim 10+ Hrs/Week | Inbox, Calendar & Operations Is your inbox overflowing, your calendar stacked across time zones, and your to-do list longer than your day? You don't need to work harder, you need a Remote Executive Assistant who can take it all off your plate. I'm a Virtual Assistant and Remote Executive Assistant specializing in Email Management, Calendar Management, Business Operations, and Administrative Support for CEOs, founders, consultants, and growing teams. With 2+ years of hands-on Executive Assistant and Personal Assistant experience, I don't just clear your queue, I build the systems that prevent it from piling up again. What clients get within the first 30 days: ➡️ 10–15 hours reclaimed weekly through calendar management & email management ➡️ Inbox Zero through email sorting, triage & priority filtering ➡️ Operational project coordination through PM dashboards & SOP documentation ➡️ Zero missed deadlines and follow-ups left unresolved Whether you need a Chief of Staff, Executive Administrator, or Personal Assistant, I step in as the leverage you need to solve operational problems. HOW I SUPPORT YOUR BUSINESS: Executive Assistant | Calendar & Schedule Management ◆ Google Calendar & Outlook Calendar Management ◆ Appointment Scheduling & Meeting Coordination across multiple time zones ◆ Agenda Preparation, Meeting Notes & Executive Briefings ◆ Calendly & G Suite Scheduling Setup ◆ Post-Meeting Follow-Through & Reminder Systems Email Management | Executive Communications ◆ High-Volume Inbox Management & Inbox Zero Systems ◆ Email Sorting, Triage & Priority Filtering ◆ Drafted Responses, Follow-Up Sequences & Client-Facing Communication ◆ Email Cleanup, Folder Organization & Labeling Systems ◆ CRM Management (HubSpot, Airtable) ◆ Customer Communication Support with Executive-Level Standards Travel Planning | Executive Logistics ◆ Flight and Hotel Booking ◆ Travel Itinerary Creation ◆ Trip Research & Cost-Optimized Booking ◆ Meeting & Event Logistics Coordination ◆ Expense reporting, invoice tracking & post-trip reconciliation Business Operations | Project Coordination ◆ Project Coordination & Task Management (ClickUp, Asana, Trello, Notion) ◆ SOP Creation, Workflow Documentation & Process Optimization ◆ Team Coordination, Deadline Tracking & Team Communication ◆ Internal Operations Support & Vendor Coordination ◆ Onboarding Support & Hiring Assistance Administrative Support | Business Assistance ◆ Document Organization & File Management (Google Drive, Dropbox) ◆ Data Entry, Spreadsheet Reporting & Data Organization ◆ Online Research & Market Research ◆ PowerPoint Presentations, Reports & Proposals ◆ G Suite & Microsoft Office Support ◆ Light bookkeeping support (expense tracking, invoice reminders & reconciliation) TOOLS & PLATFORMS · G Suite / Google Workspace · Microsoft Office · Notion · ClickUp · Asana · Trello · Monday · HubSpot · Airtable · Slack · Zoom · Calendly · Canva · Microsoft Teams · Claude · DocuSign · GoHighLevel WHO I WORK WITH ➡️ Tech startup founders ➡️ CEOs & executives ➡️ Consultants & coaches ➡️ Chief of Staff roles ➡️ Growing remote teams ➡️ E-commerce operators If you're a founder or executive who is done being your own Personal Assistant, Administrative Assistant, and project coordinator, I'm the Executive Virtual Assistant handling operations, admin, and coordination behind the scenes. READY TO RECLAIM YOUR TIME? Send me a message with your calendar, inbox, or operations challenges. I'll reply within a few hours with a solution before you hire me.

Running a business is demanding. Between managing emails, organizing projects, updating spreadsheets, following up with clients, and keeping operations on track, it's easy for important tasks to pile up. That's where I come in. I'm Christine, a Business Operations and Executive Support professional who helps founders, executives, and growing businesses stay organized, responsive, and focused on what matters most. I don't just complete tasks—I help create systems, keep communication flowing, and make sure nothing falls through the cracks. Whether you need someone to manage your inbox, organize business records, maintain your CRM, coordinate with clients, prepare reports, or support your daily operations, I bring structure, reliability, and attention to detail to every project. Here's how I can support your business: ✅ Executive & Virtual Assistance ✅ Email & Inbox Management ✅ Calendar & Meeting Coordination ✅ Client Communication & Follow-ups ✅ CRM Management & Data Updates ✅ Administrative Support ✅ Google Workspace & Microsoft Office ✅ Excel & Google Sheets ✅ Internet & Market Research ✅ File & Document Organization ✅ Canva Presentations & Social Media Support ✅ Business Operations Support Why clients enjoy working with me I believe great support goes beyond checking off tasks. I pay attention to the details, communicate clearly, and take ownership of my work. I enjoy bringing order to busy workflows, solving problems before they become bigger issues, and helping businesses operate more efficiently. Clients appreciate that they don't have to constantly follow up or remind me of tasks. I stay organized, meet deadlines, and keep them updated every step of the way. Whether you're a startup founder wearing multiple hats or an established business looking for dependable support, my goal is to make your day easier and give you more time to focus on growing your business. If you're looking for someone who is proactive, dependable, easy to work with, and genuinely invested in helping your business succeed, I'd love to connect. Let's discuss how I can support your business.

Hi, I'm Mary 👋 I help founders, executives, nonprofits, and mission-driven teams stay organized, informed, and moving forward. With 11+ years of experience in research, program coordination, and executive support, I specialize in turning big ideas into structured action and making sure nothing falls through the cracks. I’m passionate about clarity, connection, and community. Whether I’m researching opportunities, managing outreach, or supporting your day-to-day operations, my goal is simple: help you work smarter, stay prepared, and achieve real impact. What I bring to your project ✅ Research & opportunity sourcing, events, grants, partnerships, speakers ✅ Clear, concise summaries and ready-to-use insights ✅ Executive virtual assistance & inbox/calendar organization ✅ Stakeholder outreach and communication support ✅ Project & workflow coordination to keep everything on track ✅ Proposal writing, reporting, and documentation ✅ Strong attention to detail, structure, and follow-through How I work ✨ Warm, responsive, and collaborative communication ✨ Thoughtful organization,I break complexity into simple steps ✨ A proactive partner who plans ahead, not just someone who waits for tasks ✨ A commitment to quality and integrity in every deliverable Whether you're building a program, scaling your operations, or searching for the right opportunities, I’m here to support you with research you can trust and execution you can rely on. Let’s make meaningful progress together. Mary Wangui

Executive Assistant and Operations Specialist helping founders, executives, and law firms improve workflows, streamline operations, manage projects, document SOPs, and build systems that keep teams organized and accountable. I create structure, visibility, and follow-through through executive support, operations coordination, workflow management, legal support, project tracking, and process improvement. With 8+ years of experience supporting leadership teams and legal professionals, I specialize in building reliable systems that reduce administrative overload, improve team accountability, and give leaders more time to focus on growth, clients, and strategic priorities. Operational Impact: ✔ Helped founders reclaim an estimated 10–15 hours per week through effective calendar management, client onboarding, workflow coordination, and administrative support. ✔ Contributed to the development of SOPs and documented workflows that improved onboarding consistency, reduced process ambiguity, and strengthened operational accountability. ✔ Coordinated projects and tasks across teams of up to 15 people, ensuring priorities, deadlines, and deliverables remained visible across stakeholders. ✔ Built workflow systems using Asana, ClickUp, Trello, and Jotform to reduce manual tracking and streamline day-to-day operations. ✔ Developed Jotform intake and workflow processes that reduced administrative back-and-forth while improving information accuracy and completeness. ✔ Supported legal operations through document organization, client intake, legal calendar management, matter coordination, and administrative workflow support. How I Can Help • Executive calendar and inbox management • Operations coordination and workflow management • SOP development and process documentation • Project and task management • Client intake and onboarding workflows • Team coordination and accountability systems • Legal administrative support and matter organization • Billing support and deadline tracking Project & Operations Tools Google Workspace | Microsoft 365 | Jotform | Asana | ClickUp | Trello | Monday Legal Case Management Systems Smokeball | PracticePanther | MyCase If you're looking for an Executive Assistant who can help improve workflows, strengthen accountability, and create operational structure—not just manage tasks—send me a message with your current challenges and business goals.

I am a Customer Success, CRM Management, and Executive Support professional with strong experience in building and maintaining high-value client relationships, driving customer retention, and managing structured operational workflows. I specialize in turning at-risk clients into satisfied, long-term customers by understanding their concerns, delivering tailored solutions, and ensuring a seamless overall experience. My focus is on helping businesses reduce churn, increase customer satisfaction, and create efficient, well-organized systems that support both client-facing interactions and internal operations. I also excel in managing administrative tasks to streamline operations. Let me handle your scheduling, data management, and communication needs while you focus on growing your business. 📅 Calendar & Schedule Management Booking and rescheduling appointments, sending meeting reminders to clients or team members, avoiding scheduling conflicts and keeping your day streamlined, and creating weekly agendas while prioritizing high-value tasks. 📧 Email & Inbox Management Sorting and organizing inboxes (Gmail, Outlook, etc.), flagging important messages and filtering out noise, drafting responses, following up on pending threads, and creating folders/labels and templates for faster communication. ✈ Travel Planning & Booking From researching the best travel options to booking flights and accommodations, I handle all logistics. I provide organized, easy-to-follow itineraries so you can travel stress-free and stay on schedule. 📁 Project Coordination I track deadlines, assign tasks, and make sure projects stay on course. Using tools like Notion, Trello, or Google Workspace, I help keep you and your team aligned and informed at all times. 📞 Customer Support (Email, Live Chat, CRM) I handle customer inquiries through email and live chat, respond promptly, and escalate issues when needed. My goal is to ensure every customer receives professional and timely support that reflects your brand values. 🧾 Data Entry & Document Management I accurately enter and organize data in spreadsheets or CRMs, keeping everything clean and easy to access. I also help prepare reports, update records, and manage internal documents. 🔍 Lead Generation & Research I support your growth by identifying potential leads and gathering key business or industry data. Whether it’s through web research, LinkedIn, or custom lists, I help you stay ahead of the curve. 📌 Customer Success & Retention Management Managing at-risk clients and improving retention rates through proactive communication and relationship building. Identifying customer pain points, resolving concerns, and ensuring clients receive value throughout their journey to increase satisfaction and reduce churn. 💼 CRM & Client Relationship Management Tracking customer interactions and managing pipelines across CRM systems. Maintaining accurate client records, ensuring consistent follow-ups, and supporting structured engagement strategies that strengthen long-term client relationships.