Hire the Best Omnex Systems Problem Solver Specialists
in Kenya

I build connections between ERP/CRM systems (Odoo, ERPNext, Zoho, ClickUp, Shopify) and the marketing, communication, and AI tools businesses depend on. 9+ years architecting production APIs and integrations. Core Work: ERP/CRM integration and sync, PostgreSQL/Supabase multi-tenant architecture, webhook and event-driven systems, WhatsApp/Twilio communication automation, Meta ecosystem (Pixel/CAPI/Business Manager), GPT-4/Claude AI agents integrated into real workflows, custom API connections, embedded systems. WhatsApp Business API (Cloud/On-Prem), Twilio SMS/voice automation, Facebook Business Manager + Meta Pixel/CAPI, Instagram Graph API, domain verification, Google Analytics/Tag Manager, CallRail. AI & Conversational Systems: GPT-4/Claude agents with context management, integrated into sales/support workflows (not standalone), structured outputs feeding directly into ERP/CRM records. Stack: Node.js, Python, Go, React, React Native, Expo, Linux, Android. Production-ready systems with clean architecture, error handling, and documentation. For businesses that need their tools to work as one system, not a pile of disconnected software.

Moodle | IOMAD | Talent LMS | SCORM/xAPI | LearnDash | E-learning | CSS | HTML5 | JavaScript | PHP | MySQL | API Integration | Plugin Development | WordPress | WebDesign | HTML | PostgreSQL. I help organizations across all sectors build powerful e-learning (LMS) platforms and design interactive courses that capture attention and drive measurable results. Whether you need a customized Moodle site tailored to your unique workflows or engaging course content that motivates learners, I’ll deliver solutions that are easy to use, intuitively designed, and focused on your success. 💡 How I Can Help: 🛠️ Build & customize Moodle/IOMAD multi-tenant, Talent LMS, Learndash, LearnPress LMS platforms 🔌 Develop custom Moodle plugins & integrations 🚀 Customize LearnDash and develop structured course flows 🎓 Create interactive SCORM, HTML5 & H5P-based courses 📄 Convert Word, PowerPoint & PDFs into engaging eLearning modules 📝 Design quizzes, rubrics, and automated gradebooks 🎖️ Set up certificates, course prerequisites & learning paths 🎨 Customize LMS themes, branding & UI/UX 🔄 Handle LMS updates, data migrations & backups 🛠️ Recover corrupted or outdated SCORM packages 🎥 Produce audiovisual tutorials & screen recordings 📊 Generate automated reports & learning analytics 👥 Manage user roles, permissions & onboarding workflows 🧰 Technologies & Tools 🏫 LMS Platforms: •Moodle, IOMAD, LearnDash, TalentLMS, Canvas, Blackboard, Teachable, Thinkific, Chamilo, Totara LMS 🎨 Authoring Tools: •Articulate Storyline, Adobe Captivate, iSpring Suite, Camtasia, H5P, Vyond, Genially, Elucidat 📦 Standards & Formats: •SCORM 1.2, SCORM 2004, xAPI (Tin Can API), AICC, HTML5, LTI, MP4, MP3, PDF 🖥️ Development & Support Tools: •PHP, MySQL, PostgreSQL, JavaScript, jQuery, React, Node.js, Git, GitHub, AWS, DigitalOcean, Google Workspace, Zoom, Microsoft Teams, BigBlueButton 📊 Other Skills: •Learning analytics, Gamification (e.g., LevelUp!), Certificate automation, Responsive course design 📩 Ready to elevate your LMS or eLearning experience? Let’s connect and make it happen.

I am a senior integrations expert specializing in: 1. Microsoft Graph API - any integration for the entire Microsoft 365 ecosystem. I build connections between Teams, Outlook, SharePoint, and OneDrive, automating document processing, calendar syncing and organizational workflows with external systems, applications and CRMs. 2. POS Systems & Specialized Software - development of POS systems like the Qulah - restaurant POS system, focusing on reliability, offline-first capabilities, and seamless user experiences. 3. Full Stack Developer - With over 10 years working with Laravel, Python and Nodejs, I ensure that frontend interfaces are intuitive while back-end architectures are secure, scalable, and maintainable. 4. Global Payments and API Integrations - I have extensive experience implementing complex payment gateways across diverse platforms, including Stripe, Paddle, Paystack, and M-Pesa. Clients work with me when they need more than just a developer; they need an architect who understands business needs and create applications their pain points. Whether it is building custom middleware, syncing CRM processes, or developing and deploying AI-powered workflows, I focus on delivering production ready solutions that bring value to my clients and their stakeholders. With over 10 years of experience (over 70 jobs, over 6000 hours and over USD 200,000 in earnings here on Upwork alone - which speaks of the trust my clients have with my delivery) in both small, medium and enterprise applications, I bridge the gap between complex business requirements and high performance technical solutions. Education wise, I hold an undergraduate degree in Computer Science and a Master’s in Information Systems, providing a deep academic and practical foundation for every project I undertake. Engage me anytime for your project and I look forward to bringing value to your business.

I help companies fix, optimize, and scale Zendesk environments so support teams work faster and customers get better service. With 12+ years of hands-on Zendesk experience and 14+ years in systems architecture, I specialize in building clean, scalable support systems using Zendesk, SaaS integrations, and automation workflows. I’ve worked with organizations supporting 100+ agents and thousands of customers, designing automation systems that improve ticket routing, reduce manual work, and deliver measurable operational improvements. What I can help with: • Zendesk setup, optimization, and architecture • Trigger, automation, and workflow design • Zendesk system audits and performance reviews • Integration with Salesforce, Jira, APIs, and AWS • Support operations process improvement • Data and reporting improvements for support teams Example results: ✔ Reduced support task completion time from 2 hours to under 5 minutes through automation ✔ Designed Zendesk architecture supporting 150+ agents and 5,000+ customers ✔ Implemented automation that delivered $1M+ annual operational savings If your Zendesk environment feels messy, slow, or hard to maintain, I can help clean it up and make it scalable.

Over 9 years of experience in the industry. During my career, I have worked with several SMBs and MSPs from the US, Ireland and Australia Some areas of expertise below (but not limited to) - Servers (2003, 2008, 2008R2, 2012, 2012R2, 2016, 2019) - Networking - Storage - Virtual Hypervisors (Both Hyper-V and Vmware) - Office365 | Gsuite - Backups/Disaster Recovery (Acronis | Veeam) - VOIP (PBX, 3CX, and Grandstream) - BeyondTrust | Automate | Solarwinds | LogicMonitor - Firewall | Sophos | Sonicwall | Fortinet - Wireless | Ubiquity | Meraki | Cisco - PSA | Connectwise Manage | Autotask | Kaseya BMS