Hire the Best Trello Specialists
in Kenya

I am a certified Mindbody + Momence + Arketa + Bsport Specialist helping fitness and wellness businesses streamline operations, boost client engagement, and increase revenue through effective CRM implementation and optimization. I have over 8+ years of experience helping fitness and wellness businesses with studio management software like Bsport backoffice, Attentive, Acuity Scheduling, Exercise, Momence, Glofox, Gymdesk, Mindbody, Booker by Mindbody, Arketa, Clinic Master, LEADAR, Aesthetic Record, Flodesk, and can help your Medspa, Gym/Fitness, Yoga Studio, Beauty/Massage Clinic with; ✅ CRM management (Set up and Ongoing Tech Support) ✅ Widget Codes (Wix, Squarespace, WordPress) ✅ DNS Records Verification ✅ Integrations ✅ Marketing and Campaigns ✅ Workflow Set Up ✅ Email Automation ✅ Appointment scheduling ✅ Data Migration ✅ Customer Service (Chat/Emails) ✅ Client support/ client account management ✅ General Admin tasks I am also a virtual assistant and can help with general admin and operations tasks, managing content on websites' backend (Wix, Squarespace, WordPress), and have expertise in various tools and CRM systems such as Jira, Mailchimp, Base 44, Zendesk, Luma, Brandbot, Notion, SignNow, Canva, Hubspot, Trello, Asana, ClickUp, Mindbody Online, Slack, Airtable, Todist, DocuSign, JotForms, Apollo, etc. I hope to join your team and bring with me insightful expertise that will translate into the success of your business.

⭐⭐⭐⭐⭐ “Emanuel performs at the level of a full-time U.S.-based operator. His calm presence elevates the team - he handled high-volume operations, vendor coordination, and last-minute changes with clarity and composure. His professionalism, tool proficiency, and reliability were essential to our success.” - Regional Operations Manager, 2025 Operations & Systems Coordinator | Workflow, SOPs & Automation-Ready Processes Hi, I’m Emmanuel, an Operations & Project Manager helping founders, e-commerce brands, agencies, and remote teams bring structure to their operations, manage projects, improve workflows, and reduce manual work. If tasks are slipping, projects need follow-up, workflows are unclear, or your team is constantly chasing updates, I step in to organize the moving parts and keep execution on track. I combine project management, business systems, SOPs, workflow optimization, AI, and process automation to create organized, repeatable operations that are easier to manage and scale. If your operations feel scattered - tasks slipping, inbox overloaded, workflows unclear, or teams lacking coordination - I step in to organize, standardize, and optimize your systems so your business runs smoothly and predictably. Operations & Project Management • Project planning, coordination, and delivery • Task, deadline, and priority management • Team and freelancer coordination • Workflow setup and optimization • SOP creation and process documentation • Accountability and follow-up systems • Cross-team coordination • KPI tracking, reporting, and operational visibility • Executive and day-to-day operations support 🔄 AI, Systems & Workflow Automation • AI powered workflows and productivity systems • Process automation and workflow mapping • Zapier integrations and automation • CRM and operations system organization • Lead and pipeline coordination • Reducing repetitive manual work • Building scalable, automation ready processes 🛍️ Client, Customer & E-commerce Operations I have supported Shopify brands and service based businesses with: • Customer support operations and high volume ticket management • Client communication and proactive follow up • Customer success administration • Improving on time delivery through structured project tracking • Reducing escalations through better workflows and communication • Turning messy processes into repeatable, SOP driven systems I have managed 500+ customer tickets per day and helped reduce customer support response time by up to 50%. 🛠️ Tools & Systems I Work In Daily 📋 Project & Operations Tools: Asana | Jira | ClickUp | Trello | Notion 💬 Communication & Support: Slack | Google Workspace | Gorgias | Zendesk | Freshdesk | HubSpot | Aircall | Loom 🛒 E-Commerce & Web: Shopify | Recharge | Webflow | WordPress ⚡ Automation & Data: Zapier | Airtable | Metabase 🧠 Methodologies: Agile project management | Scrum | Sprint planning | Backlog refinement | SOP-driven execution 🌟 What You Can Expect Ownership: I do not just complete tasks. I take responsibility for keeping work moving. Structure: I turn scattered tasks and unclear processes into organized workflows and systems. Follow through: I track deadlines, communicate proactively, and make sure important actions do not get forgotten. Problem solving: I look for bottlenecks, improve processes, and create better ways of working. Whether you need an Operations Manager, Project Manager, Operations Coordinator, AI Operations Specialist, Executive Support professional, Customer Success Coordinator, or Business Systems specialist, I can step in and help keep your business organized and moving forward. If you need someone who can take ownership, improve your systems, and make sure projects get delivered, let’s talk.

CRM Automation Specialist helping service businesses optimize CRM systems, automate business processes, and improve operations using GoHighLevel, Airtable, Zapier, Make, Monday, and HubSpot. I help coaches, SaaS companies, home service businesses, healthcare practices, real estate teams, and startups streamline their operations through CRM automation, workflow optimization, and dependable operations support. Whether you're setting up a new CRM, cleaning up an existing one, automating repetitive tasks, or documenting business processes, I build systems that are easy to use, scalable, and designed around how your team works. WHAT I CAN DO FOR YOU ◆ CRM setup & optimization ◆ Automate lead capture, follow-ups, reminders & nurture sequences ◆ Build full client onboarding & offboarding systems ◆ Connect calendars, email, forms, payment tools & CRMs ◆ Build custom operational dashboards & reporting systems ◆ Audit and fix broken or messy automations ◆ Sync data seamlessly across apps with no errors, no duplicates ◆ SOP creation, process documentation & workflow improvement ◆ Project coordination & operational support ◆ Webinar setup, support & team coordination ◆ Team training, system adoption & cross-functional coordination TOOLS & PLATFORMS ◈ GoHighLevel ◈ Zapier ◈ Make ◈ Monday ◈ Airtable ◈ HubSpot ◈ Zoho CRM ◈ Salesforce ◈ Close CRM ◈ Typeform ◈ JotForm ◈ Google Workspace ◈ Microsoft 365 ◈ Calendly ◈ Asana ◈ ClickUp ◈ Slack ◈ Trello ◈ Docusign RECENT PROJECTS - Built and optimized GoHighLevel CRM, automations, pipelines, and SOPs. - Built a GoHighLevel sales funnel with payment tracking and automated customer flow. - Managed LinkedIn outreach, CRM follow-ups, and webinar lead nurturing. - Generated qualified B2B leads and maintained accurate CRM records. - Coordinated volunteer operations, scheduling, documentation, and webinar support. HOW I CAN HELP Whether you need a CRM audit, workflow automation, CRM optimization, process documentation, operations support, or long-term system management, I bring a structured and detail-oriented approach that helps your business reduce manual work, improve efficiency, and build processes that scale. Send me a message or invite me to your project; I respond immediately.

Hey there, I am a Wellness and Fitness VA with expertise in Momence, Arketa, Legitfit, and Vagaro. I help Fitness, Wellness, and Mental Health leaders and their studios and practices optimize operations and elevate the client experience, creating smoother scheduling, better retention, and more consistent revenue flow. A little bit about my background... For close to a decade, I was deep in Data and Research. For the last 2 years, I took that same Analytical Focus, paired with my love for organization and efficiency, to Support CEO's as an Executive Assistant. Now, I have discovered my Purpose and what truly sets my Soul on fire: Mental Health, Wellness, Fitness, and nurturing the whole self. I am now dedicating all my energy with great enthusiasm to supporting fitness, wellness, and mental health leaders and their businesses. As a Fitness, Wellness, or Mental Health leader, I will support you by taking the weight of backend operations off your shoulders so you can focus on your real purpose of helping people get stronger, heal, and thrive. For your Fitness/Wellness Studio, I will help Optimize Operations and elevate the Client Experience, creating smoother scheduling, better retention, and more consistent revenue flow. For your Mental Health Practice, I will provide specialized HIPAA-compliant operational support designed to streamline your operations and bridge the gap between clinical care and administrative excellence. I handle the technical complexities of your practice, including prior authorizations, insurance verification, billing, and coding, so that you can dedicate your full presence to your clients. The outcome? Elevated Client Experience, Smoother Scheduling, Better Retention, and more Consistent Revenue Flow. I am a fast learner, open to learning any other software your studio/practice uses, and willing to tailor my services to meet your unique needs. 🅢🅔🅡🅥🅘🅒🅔🅢 & 🅔🅧🅟🅔🅡🅣🅘🅢🅔 ☑️ Studio Management & Operations Support ✦ Momence, Arketa, Glofox, Mindbody & Exercise. com Platform Setup, Configuration, and Optimization ✦ Class, Appointment, and Membership Management ✦ Instructor and Staff Scheduling Coordination ✦ Payment Processing and Invoicing ✦ Client Onboarding and Retention Workflows ✦ Reporting, Analytics, and Performance Tracking ☑️ CRM & Automation ✦ CRM Automation & API Integration to Streamline Bookings and Communication using CRM's like GoHighLevel, Momence, Arketa, Legitfit, Glofox, Mindbody (Attentive). ✦ Data Migration across different platforms, e.g., from Mindbody to Momence, Wellness Living to Jane ✦ Building Automated Email Sequences and Funnel Optimization ✦ Email systems and deliverability basics (SPF, DKIM & DMARC) ✦ Managing Client Databases and Subscription Renewals ✦ Setting Up Forms and Custom Workflows ☑️ Client Experience & Engagement ✦ Managing Customer Inquiries and Feedback (Chat, SMS, and Email) ✦ Creating Smooth Online Booking and Check-In Processes ✦ Supporting Loyalty Programs and Referral Campaigns ✦ Social Proof Management (Reviews, Testimonials, etc.) ☑️ Executive & Administrative Support ✦ Inbox and Calendar Management for Studio Owners ✦ Staff Coordination and Communication ✦ SOP Documentation for Studio Operations ✦ Events Creation with tools like Eventbrite ✦ Event, Challenge, or Workshop Coordination ☑️ Lead Generation and Outreach ✦ Research and Identify Potential Leads ✦ Execute Outreach through Email Campaigns and CRM Systems Other Tools & Systems I am an Expert in: Notion | Eventbrite | Kajabi | Asana | Trello | ClickUp | Google Workspace | Canva | Zoom | Loom | Calendly | Hunter. io | Zapier | Make (Integromat) | Appy Pie Automate | GoHighLevel | Hubspot | Mailchimp | Google Keyword Planner | Google Trends | Semrush | Ahrefs, among others. Fitness studio management | Wellness studio operations | CRM management | Client onboarding | Email automation | Membership management | Appointment scheduling | Client retention | Customer support VA | Admin support for fitness studios | Virtual assistant for gyms | Virtual assistant for yoga studios | Virtual assistant for pilates studios | GoHigh Level (GHL) Specialist | Arketa Automation | Arketa Optimization | Mindbody setup | Mindbody optimization | Mindbody CRM management | Mindbody scheduling | Mindbody memberships | Booker by Mindbody | Momence setup | Momence onboarding | Momence email automation | Momence client management | Glofox setup | Glofox memberships | Glofox billing and payments | Glofox class scheduling | Wellness Virtual Assistant | Fitness Virtual Assistant | Fitness Studio Virtual Assistant | Wellness Business Virtual Assistant | Fitness Studio Admin | Studio Operations VA | Mindbody Specialist | Mindbody Virtual Assistant | Momence Specialist | Momence Virtual Assistant | Glofox Specialist | Glofox Virtual Assistant

Do you need an efficient and detail-oriented Admin VA to handle your day-to-day operations and keep things running smoothly? I specialize in administrative support, task management, and calendar coordination, helping busy professionals stay on top of their responsibilities. With a knack for organization and time management, I excel at: Managing schedules and appointments to ensure seamless operations Handling emails and correspondence with professionalism and care Creating and maintaining spreadsheets for accurate data tracking Streamlining administrative tasks for maximum efficiency I’m skilled in tools like Google Workspace, Notion, Asana, Trello, Slack, and Microsoft Office, making me versatile and tech-savvy for any admin task.

I help businesses find and connect with potential clients who are genuinely interested in their services. I can handle lead research, prospecting, email finding and verification, and organize qualified leads for your sales team. My goal is to help you build a steady pipeline of potential clients and save you time. Services i offer Web research Lead Generation Data Entry Email List Building CRM Data Management Data Cleaning & Formatting Excel Tool i Use LinkedIn sales navigator Apollo Hunter Trello Asana Google workspace Excel Let’s work together to grow your business. Feel free to send me a message—I’m ready to help! Regards, Jane Joshua.