Hire the Best Management Accounting Specialists
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Professional Overview I am a Remote Customer Support & Client Success Specialist with over 2 years of experience supporting clients, members, and partners across digital platforms. I specialize in creating calm, professional, and human customer experiences—especially in remote environments where clarity, empathy, and consistency matter. In my recent role, I managed 80–120 active clients, handled 40–70 daily inquiries via email, WhatsApp, and phone, and maintained a 90%+ customer satisfaction rate. I am highly skilled in resolving issues efficiently, reducing escalations, and strengthening long-term client relationships through proactive follow-ups and clear communication. I thrive in roles that require: High-volume customer support Client relationship management Ticket handling & CRM updates Remote coordination and administrative support I don’t just respond to customers , I support, retain, and build trust. What I Can Help You With ✔ Email, chat & phone customer support ✔ Client onboarding & follow-ups ✔ CRM management & ticket resolution ✔ Handling complaints with professionalism and empathy ✔ Administrative & virtual assistant support ✔ Reporting, documentation & data entry ✔ Community, membership & customer success support Why Clients Enjoy Working With Me Reliable & proactive: I don’t wait to be chased , I follow through Excellent communication: Clear, polite, and customer-centered Remote-ready: Comfortable with tools like Slack, Zoom, Trello & CRMs People-focused: I treat every customer interaction as a relationship If you’re looking for a dependable remote support professional who represents your brand with care and professionalism, I’d love to work with you.

Hello Potential Client, Thank you for taking the time to view my profile. I’m a results-driven Financial Accountant and Data Operations Analyst with 8 years of experience supporting finance and data functions for multinational companies, SaaS organizations, and fast-paced startups. I specialize in streamlining AP/AR, invoice processing, VAT tracking, reconciliations, and audit support, ensuring accuracy, compliance, and efficiency in every task. I handle accounts payable and receivable, prepare journal entries and reconciliations, and manage month-end, quarterly, and year-end close activities. My experience extends to employee reimbursements, vendor payments, and client billings, as well as cash flow management, forecasting, and regulatory compliance, including VAT, 401(k), and U.S. state sales tax filings. Within Data Operations, I’ve supported financial reporting and analytics by reconciling transaction data, validating system accuracy, and creating ad-hoc reports that transform complex financial information into actionable insights for decision-making. I’ve worked with global teams across EMEA, LATAM, and the U.S., using ERP systems such as SAP, NetSuite, QuickBooks, Xero, Acumatica, and Sage. Tools: 1. Data & Reporting: Excel, Google Sheets, Power BI, Tableau, SQL 2. Financial Operations: Coupa, Expensify, Concur, Bill.com, Stripe, Salesforce 3. Collaboration: Slack, Trello, ClickUp, Asana, Google Workspace, Microsoft Teams 4. Data Ops & Automation: Airtable, Monday.com, Notion, Zapier

When your business operates across borders, your accounting and tax obligations do not follow one rulebook. They follow several, and the cost of getting them wrong is not just a late fee. It is regulatory exposure across multiple jurisdictions, missed deductions, misclassified income, and financials that will not hold up when a bank, investor, or tax authority looks closely. I am CPA Felistas Njihia, a Senior Auditor and Financial Analyst with over 8 years of experience in cross-border accounting, international tax compliance, IFRS financial reporting, and audit. I work with founders, remote-first companies, SaaS businesses, nonprofits, and foreign-owned entities that operate across the US, Canada, and Australia and need their books, tax filings, and financial statements built to withstand scrutiny in every jurisdiction they touch. My cross-border compliance work covers US federal tax preparation, including Forms 1040, 1040-NR, 1120, 1065, and 5472 for non-resident owners and foreign-owned entities. I handle Form 5472 and pro forma Form 1120 filings for foreign-owned single-member LLCs and C-corporations treated as disregarded entities under IRC Section 6038A—mandatory regardless of income or activity, with a $25,000 IRS penalty for non-compliance. For Canadian tax compliance, I handle T1 personal, T2 corporate, T3, and GST/HST filings via CRA EFILE and NETFILE, including investment corporations and SR&ED support. For Australian compliance, I handle BAS preparation, GST reconciliation, and ATO lodgement. I also prepare IFRS and US GAAP financial statements; handle ASPE to IFRS conversions; conduct full audit engagements; and manage month-end close and financial reporting for service businesses, SaaS companies, and nonprofits, including Form 990-EZ compliance. Clients I have served include a US-based SaaS company in the logistics space requiring cross-border payroll structuring, Stripe reconciliation, and US-Canada tax compliance across IRS and CRA obligations. A foreign-owned Delaware C-Corporation requiring Form 1120 and Form 5472 filing for a dormant low-activity entity where I identified and corrected a prior accountant error in the 5472. A Canadian investment corporation requiring T2 preparation and CRA filing via FutureTax. A nonprofit organization requiring QuickBooks cleanup and submission-ready 990-EZ preparation. And a Canadian entity requiring ASPE to IFRS conversion with full financial statement restatement. What separates me from most accountants on Upwork is audit-level judgment applied to every engagement, not just the ones that say "audit" in the title. I do not just post transactions. I review supporting documents. I assess risk and inconsistencies. I flag issues early. I close loops. I work as if your financials will be reviewed by tax authorities, including the IRS, CRA, and ATO, as well as investors, banks, and regulators. Because across the clients I serve, they often are. The tools I work in daily include QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Zoho Books, WaveApps, Hubdoc, Dext, ApprovalMax, and Bill for accounting and bookkeeping workflows. For audit engagements I work in CaseWare and AuditBoard. For financial reporting and analysis I use Microsoft Excel at an advanced level, Microsoft Power BI, and Tableau. For US tax preparation I work with Drake Tax and TaxSlayer. For Canadian tax compliance I use TaxCycle, ProFile, and FutureTax T2 for T1, T2, T3, and GST/HST filings via CRA EFILE and NETFILE. For Australian compliance I work with Xero Tax and LodgeiT for BAS preparation, GST reconciliation, and ATO lodgement, alongside MYOB for Australian entity bookkeeping. I am a certified QuickBooks Online ProAdvisor and work comfortably across cloud-based, multi-currency, and multi-entity accounting environments used by remote-first and international businesses. If your business touches more than one country and you need someone who understands what that actually means for your books, your tax filings, and your financial reporting and who will handle all of it with discipline, accuracy, and accountability, let us get to work.

Are you looking for an elite researcher and quantitative analyst who blends data-driven insights with clinical and corporate precision? With over 8 years of professional experience and a flawless 5.0-star track record on Upwork, I specialize in delivering advanced statistical data analysis, evidence-based healthcare documentation, and high-impact business strategy reporting. I have successfully guided hundreds of corporate executives, researchers, and tech founders to project success across the healthcare, finance, and edtech sectors. Here is how I add massive value to your project across my core areas of expertise: 🔢 DATA ANALYTICS & STATISTICAL MODELING • Quantitative Research & Data Cleaning: Advanced data scrubbing, structuring, and sample variance profiling. • Inferential & Descriptive Statistics: Executing rigorous hypothesis testing, T-tests, ANOVA, Chi-Square, and Regression modeling. • Software Masteries: Professional database processing and visual dashboard development via SPSS, Stata, and Microsoft Excel. • Visual Intelligence: Designing intuitive corporate charts, analytical graphs, and executive summaries. 🏥 MEDICAL, NURSING & SCIENTIFIC RESEARCH • Evidence-Based Nursing Documentation: Clinical case analysis, patient education guides, and healthcare administrative reporting. • Clinical Literature Synthesis: Comprehensive medical data aggregation, thematic analysis, and healthcare methodology overviews. • Public Health Analytics: Health data reporting, epidemiological summaries, and wellness trend briefs. 💼 BUSINESS, FINANCE & CORPORATE POLICY • Strategic Analysis Frameworks: Advanced corporate reporting using SWOT, PESTLE, and Porter’s Five Forces models. • Operational & HR Management: Designing corporate HR policies, employee handbooks, leadership guides, and diversity structures. • Financial Accounting Content: Multi-year projections, corporate budget tracking, and management accounting overviews. • Institutional Proposal Writing: High-converting business plans, funding bids, corporate proposals, and SOPs. ⚖️ ENTERPRISE-GRADE CONTENT INTEGRITY ASSURANCE As the operator of an official Instructor-Level Turnitin Account, I provide corporate-level quality control and information security: • Deep Originality Scanning: Comprehensive similarity mapping backed by official verification reports. • Advanced Verification: Sophisticated checks to guarantee 100% human-authored, original technical deliverables. PROVEN TRACK RECORD (WHAT MY CLIENTS SAY): ⭐ "Delivered engaging, well-researched content ahead of schedule. Excellent communication and attention to detail!" ⭐ "I will definitely be using Grace again for future projects. Such a good freelancer." ⭐ "Grace did a great job and returned the file in a timely manner. Thank you!" 💥 MY QUALITY GUARANTEE: ✔️ 100% Manual, Human-Written Technical Content Only ✔️ Official Content Integrity Verification Reports Included Free ✔️ Strict Corporate Data Confidentiality & Secure Processing ✔️ Flawless Execution & Layout Design Checked via Premium Tools Let’s secure the success of your next project. Click the "Invite to Job" or "Message" button on the top right, and let’s schedule a brief chat to map out your custom framework!

Hello, I am an accounting professional for 8 years now. I have had the pleasure of working for Kenya Airways as an Accountant in the Treasury Department doing bookkeeping and account reconciliations for multiple currencies. Furthermore I have engaged in assistance of my previous superiors to improve processes through financial audit inquiry resolution and engaged in trainings that improved my skills that make me fit for the current position. I am proficient in - Account Reconciliation - Accounting/ Bookkeeping - Payroll Management - Account Receivable/Payable - Ms Excel, Word and powerpoint I am a very methodical person who enjoys working with numbers and calculating finances and hopefully providing data and information that effectively improves the management processes and increases the bottom-line. I am organized and thorough, I pay great attention to detail and I like to work in a very organized and structured manner. I am keen to continue learning and would be pleased to do further accountancy and finance qualifications as applicable to my role. Services I offer 1. Performing Financial Reconciliation on accounts 2.Bookkeeping(Xero, MYoB, Quickbooks, Wave, Oracle Erp) Accounts payable, receipting, Banking and all GL inputs. 3.Preparation of final accounts for your business Balance sheet/Profit and Loss 4. Data entry work and presentation in powerpoint, excel or word Thanks and I hope to engage, Lynn Kibe

Need more than just a bookkeeper? I help founders and growing businesses gain confidence in their finances through accurate reporting, reliable bookkeeping, stronger financial controls and better decision-making. I’m an ACCA-qualified Finance Manager and Top Rated Plus freelancer with $20k+ earned on Upwork and 1,500+ hours helping businesses with bookkeeping & reporting, financial modelling, budgeting, reconciliations and finance workflow automations, including using AI tools. Whether you need ongoing bookkeeping, process automations, cleanup work, scenario modelling or someone to act as your long-term finance partner, I can help. My services include: ✅Fractional Finance Management ✅Xero & QuickBooks ✅Finance Workflow Automations ✅Financial modelling ✅Financial Reporting ✅Budgeting & Forecasting ✅Month-End Close ✅Audit Preparation ✅Internal Controls & Finance Policies ✅Nonprofit / Donor Compliance ✅Catch-up & Cleanup **I become the finance person founders don't have to hire full-time.** Whether you need ongoing monthly support or help with a one-off finance project, I focus on building long-term relationships and delivering reliable financial insight that helps you make better business decisions. I believe good finance is about more than keeping accurate books. It should help business owners understand where they are today, anticipate what's ahead, and make better decisions with confidence. Why clients work with me ✔ Top Rated Plus ✔ 100% Job Success ✔ $20K+ earned on Upwork ✔ 1,500+ hours billed ✔ ACCA Qualified ✔ Finance Manager for an international nonprofit ✔ Former Audit & Accounting Lead at Crowe