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Are you struggling with team coordination, project delays, or inefficient workflows? Or do you need a qualified nutrition professional to help deliver lasting, evidence-based health outcomes? I am a Nutritionist, Project Manager, ClickUp Certified Expert & Admin, Executive Assistant, and Mindbody Specialist who helps businesses bring structure, clarity, and measurable results to both operations and health focused goals. I bridge the gap between systems optimization and evidence based nutrition, with a strong focus on fitness, wellness, and service-based businesses. Core Expertise ✔ Mindbody Studio Operations (Advanced) Expert level management of studio systems including scheduling, client management, payments, memberships, marketing workflows, and integrations. ✔ Nutrition & Dietetics (Degree Qualified) Evidence based nutrition guidance focused on sustainable behavior change, improved health outcomes, and practical client implementation. ✔ ClickUp Architecture (Certified Expert & Admin) Designing, building, and optimizing scalable ClickUp systems for project management, automation, and team accountability. ✔ Project & Operations Management Defining scope, building structured workflows, managing timelines, and ensuring consistent delivery across teams and projects. ✔ Executive & Administrative Support High-level support including workflow optimization, calendar and email management, stakeholder coordination, and operational efficiency. Tools & Systems Advanced experience with: ClickUp (Certified Expert & Admin) Asana (Project Management) Mindbody (Advanced Studio Operations & Automation) Zapier (Workflow Automation) Calendly (Scheduling Systems) Slack, Zoom, Google Meet, Loom (Communication & Training) Squarespace (Digital Systems & Operations) AI tools including ChatGPT (Certified Project Management Use Cases) What I Help You Achieve Streamlined, scalable operations Clear workflows and reduced inefficiencies Improved team productivity and accountability On-time, well-executed projects Automated systems that reduce manual work Sustainable nutrition and lifestyle behavior change Better client health outcomes through practical nutrition support With a strong foundation in Mindbody systems, ClickUp architecture, project management, and a degree in Nutrition and Dietetics, I combine strategic thinking with hands on execution. I don’t just organize work, I build systems that make businesses run smoothly and deliver real results.

⭐⭐⭐⭐⭐ “Emanuel performs at the level of a full-time U.S.-based operator. His calm presence elevates the team - he handled high-volume operations, vendor coordination, and last-minute changes with clarity and composure. His professionalism, tool proficiency, and reliability were essential to our success.” - Regional Operations Manager, 2025 Operations & Systems Coordinator | Workflow, SOPs & Automation-Ready Processes Hi, I’m Emmanuel - an Operations & Systems Coordinator helping founders, e-commerce brands, and remote teams streamline operations, implement SOPs, and build structured workflows that improve execution and reduce manual workload. If your operations feel disorganized-tasks slipping, workflows unclear, and your team constantly chasing updates-I fix that. I bring structure through SOPs, workflow systems, and process optimization so everything runs on time and under control. If your operations feel scattered - tasks slipping, inbox overloaded, workflows unclear, or teams lacking coordination - I step in to organize, standardize, and optimize your systems so your business runs smoothly and predictably. ⚙️ Core Operations Support I focus on execution + structure + process optimization: • Workflow setup & optimization (Asana, ClickUp, Notion) • SOP creation, documentation & process standardization • Task management, project tracking & accountability systems • Inbox & calendar management systems 📥📅 • Cross-team coordination & operations support • KPI tracking, reporting & operational visibility 📊 🔄 Systems & Process Automation • Process automation (Zapier, integrations, workflow mapping) ⚡ • CRM & operations system organization (HubSpot, databases) • Lead tracking & pipeline coordination • Reducing manual work through structured workflows • Building automation-ready processes for scaling teams 🛍️ E-Commerce & Client Operations Experience I’ve supported Shopify brands and service-based businesses by: • Cutting customer support response time by up to 50% 🚀 • Managing high-volume ticket queues (500+ per day) • Improving on-time delivery through Agile task tracking ⏱️ • Reducing escalations with clear client updates and proactive issue management • Turning messy workflows into scalable, repeatable, SOP-driven systems ⚙️ Clients appreciate that I’m calm under pressure, proactive, and focused on execution, structure, and results. 🛠️ Tools & Systems I Work In Daily 📋 Project & Operations Tools: Asana | Jira | ClickUp | Trello | Notion 💬 Communication & Support: Slack | Google Workspace | Gorgias | Zendesk | Freshdesk | HubSpot | Aircall | Loom 🛒 E-Commerce & Web: Shopify | Recharge | Webflow | WordPress ⚡ Automation & Data: Zapier | Airtable | Metabase 🧠 Methodologies: Agile project management | Scrum | Sprint planning | Backlog refinement | SOP-driven execution 🌟 Why Clients Hire Me • Strong ownership mindset — I manage operations like they’re my own 💪 • Process-driven with focus on workflow clarity and efficiency • Clear, professional communication across teams and stakeholders 🗣️ • Highly organized with strong attention to detail 📝 • Reliable, consistent, and execution-focused 🤝 🎯 Results You Can Expect ✔ Clear, structured workflows across your team ✔ Reduced manual workload through process optimization ✔ Improved task tracking, accountability, and visibility ✔ Scalable SOP-driven operations 🚀 Let’s Work Together If you’re looking for someone who can: • Organize and streamline your operations • Build SOPs and structured workflows • Improve team coordination and execution • Support your systems (Asana, Notion, CRM, automation) …I’m ready to help you bring structure, clarity, and control to your operations.

I am a certified Mindbody + Momence + Arketa + Bsport Specialist helping fitness and wellness businesses streamline operations, boost client engagement, and increase revenue through effective CRM implementation and optimization. I have over 8+ years of experience helping fitness and wellness businesses with studio management software like Bsport backoffice, Acuity Scheduling, Exercise, Momence, Glofox, Gymdesk, Mindbody, Booker by Mindbody, Arketa, Clinic Master, LEADAR, Aesthetic Record, Flodesk, and can help your Medspa, Gym/Fitness, Yoga Studio, Beauty/Massage Clinic with; ✅ CRM management (Set up and Ongoing Tech Support) ✅ Widget Codes (Wix, Squarespace, WordPress) ✅ DNS Records Verification ✅ Integrations ✅ Marketing and Campaigns ✅ Workflow Set Up ✅ Email Automation ✅ Appointment scheduling ✅ Data Migration ✅ Customer Service (Chat/Emails) ✅ Client support/ client account management ✅ General Admin tasks I am also a virtual assistant and can help with general admin and operations tasks, managing content on websites' backend (Wix, Squarespace, WordPress), and have expertise in various tools and CRM systems such as Jira, Mailchimp, Base 44, Zendesk, Luma, Brandbot, Notion, SignNow, Canva, Hubspot, Trello, Asana, ClickUp, Mindbody Online, Slack, Airtable, Todist, DocuSign, JotForms, Apollo, etc. I hope to join your team and bring with me insightful expertise that will translate into the success of your business.

Executive Assistant and Operations Specialist helping founders, executives, and law firms improve workflows, streamline operations, manage projects, document SOPs, and build systems that keep teams organized and accountable. I create structure, visibility, and follow-through through executive support, operations coordination, workflow management, legal support, project tracking, and process improvement. With 8+ years of experience supporting leadership teams and legal professionals, I specialize in building reliable systems that reduce administrative overload, improve team accountability, and give leaders more time to focus on growth, clients, and strategic priorities. Operational Impact: ✔ Helped founders reclaim an estimated 10–15 hours per week through effective calendar management, client onboarding, workflow coordination, and administrative support. ✔ Contributed to the development of SOPs and documented workflows that improved onboarding consistency, reduced process ambiguity, and strengthened operational accountability. ✔ Coordinated projects and tasks across teams of up to 15 people, ensuring priorities, deadlines, and deliverables remained visible across stakeholders. ✔ Built workflow systems using Asana, ClickUp, Trello, and Jotform to reduce manual tracking and streamline day-to-day operations. ✔ Developed Jotform intake and workflow processes that reduced administrative back-and-forth while improving information accuracy and completeness. ✔ Supported legal operations through document organization, client intake, legal calendar management, matter coordination, and administrative workflow support. How I Can Help • Executive calendar and inbox management • Operations coordination and workflow management • SOP development and process documentation • Project and task management • Client intake and onboarding workflows • Team coordination and accountability systems • Legal administrative support and matter organization • Billing support and deadline tracking Project & Operations Tools Google Workspace | Microsoft 365 | Jotform | Asana | ClickUp | Trello | Monday Legal Case Management Systems Smokeball | PracticePanther | MyCase If you're looking for an Executive Assistant who can help improve workflows, strengthen accountability, and create operational structure—not just manage tasks—send me a message with your current challenges and business goals.

If you manage a commercial property, you already know the feeling. A contractor misses a scheduled visit. An inspection slips through the cracks. Your maintenance log is three months out of date. And somewhere in the middle of all that, your inbox is overflowing and nobody is coordinating anything. That's exactly the problem I fix. My name is Tirus Mugo. I'm a Maintenance Coordinator and Facilities Planning Specialist based in Nairobi, Kenya, with 3+ years of real, hands-on experience keeping commercial properties running smoothly. I hold a Diploma in Electrical Engineering, so when I talk about distribution boards, preventive maintenance schedules, or electrical fault diagnosis, I'm not reading from a template. I've actually done it. What makes me different from the hundreds of virtual assistants on this platform is simple: I understand your world. I know what a properly structured PM schedule looks like. I know how to write an inspection report that actually means something. I know how to follow up with contractors in a way that gets results and not just responses. Here's what I can take off your plate: 🏗️ On the facilities side - I'll build and manage your preventive maintenance schedule, coordinate your vendors and contractors, handle your work orders from creation to closure, write your SOPs and inspection checklists, and keep your compliance documentation clean and current. 🏢 On the admin side - I'll manage your calendar, handle your professional correspondence, track everything in Excel, prepare your reports, and support your procurement process from sourcing to supplier follow-up. Basically, I'm the person your operations have been missing, someone who understands both the technical side of your building and the administrative side of your business, and can handle both remotely without needing their hand held. If that sounds like what you need, let's talk.

As a business grows, keeping operations organized becomes just as important as winning new clients. Processes, follow-ups, systems, projects, and client delivery all need attention—and that's where I come in. I help business owners, executives, consultants, and growing teams create structure, improve workflows, and manage the day-to-day operations that keep work moving forward. Whether it's coordinating priorities, managing client onboarding, maintaining CRM systems, building workflows in Notion, or automating repetitive processes, I help businesses operate more efficiently and stay organized as they grow. With 5+ years of experience supporting executives, founders, consultants, and remote teams, I bring a combination of executive support, operations management, systems thinking, workflow automation, and community management. Here's how I can help: ✅ Executive Support • Calendar and inbox management • Meeting preparation and follow-ups • Executive communications • Research and briefing documents • Travel coordination and logistics ✅ Operations & Systems • Notion workspace setup and optimization • Business operating systems • SOP creation and process documentation • Project and task management • CRM management and pipeline tracking • Workflow improvement and process optimization ✅ Automation & AI Workflows • Zapier automations • Automated lead capture and follow-ups • AI-assisted workflows using ChatGPT and Claude • Meeting summaries and action-item tracking • Google Workspace automation ✅ Client Onboarding & Business Support • Lead management and follow-up • Contract and proposal coordination • Client onboarding workflows • Payment tracking and administrative support ✅ Community & Content Support • LinkedIn community management • Community engagement and moderation • Content scheduling and publishing Selected Projects & Experience • Managed executive operations for a consulting business, overseeing CRM updates, meeting preparation, follow-ups, client onboarding, sales support, and operational coordination. • Built a Notion and Zapier lead management system that automatically captured, categorized, and organized incoming leads, reducing manual administration and improving lead visibility. • Designed operational systems for a logistics company, including project tracking dashboards, onboarding workflows, SOP documentation, and executive reporting processes. • Managed the client activation process from contract generation and payment collection through kickoff scheduling and onboarding. • Supported executives across multiple time zones by coordinating schedules, communications, travel logistics, and meeting preparation. • Built Notion workspaces, CRM systems, operational dashboards, and workflow management solutions to centralize information and improve team efficiency. • Managed LinkedIn content publishing, community engagement, prospect outreach, and reporting to support business development efforts. Whether you need a reliable Executive Assistant, operations support, or someone to build and maintain the systems behind your business, I can help create structure, improve efficiency, and keep operations running smoothly.