Your sales team is losing deals to manual follow-ups while your tools don't talk to each other. I build CRM & AI automation systems using GoHighLevel, HubSpot, Zoho, Airtable, Monday, Make, and Zapier. This eliminates the chaos and scales your revenue operations.
Most freelancers wire tools together. I design complete operating systems. I've built white-label GoHighLevel platforms for agencies managing 50+ clients, HubSpot RevOps systems that cut sales cycles by 35%, Make and Zapier ecosystems saving teams 25+ hours weekly. Every system ships with documentation, Loom walkthroughs, and two weeks of post-launch support, so your team runs it without depending on me.
Here's what I build:
📌 GoHighLevel Expert Implementation → white-label sub-accounts, snapshots, pipelines, SMS/email automation, AI agents, and funnels. Result: 65% more appointments, 40% better conversions.
📌 Advanced CRM Optimization → HubSpot and Zoho systems with lead scoring, lifecycle stages, pipeline automation, and dashboards. Result: 35% faster sales cycles.
📌Multi-Platform Integration → Make and Zapier ecosystems connecting CRMs, APIs, and business tools with webhooks and conditional logic. Result: 25 hours saved weekly, 95% accuracy improvement.
📌 Airtable & Monday Systems → relational databases, ERP setups, project boards, and automations. Result: 28 hours saved weekly, 80% faster onboarding.
Platforms I connect: Mailchimp, ActiveCampaign, Klaviyo, Stripe, Shopify, WooCommerce, Calendly, Slack, QuickBooks, Apollo, ClickUp, Asana, and more.
PROOF:
➣ I've delivered automation systems for coaching businesses scaling to seven figures, agencies managing 50+ clients, e-commerce companies processing thousands of orders, and B2B companies implementing full RevOps stacks.
➣ Every project starts with a workflow audit → I analyze your operations, identify bottlenecks, and show you the complete build plan before a single automation is created. You get two weeks of post-launch support included.
If your team is wasting hours on manual tasks or your tools are disconnected, let's fix it. Send me a message and I'll respond within a few hours.
I offer a free 30-minute workflow audit where I'll map your 3 biggest automation opportunities and the exact ROI you can expect.
HubSpot
CRM Automation
Zapier
Make.com
HighLevel
Airtable
API Integration
Marketing Automation
Customer Relationship Management
Email Automation
Email Marketing
Lead Generation
Automated Workflow
Zoho CRM
Sales Funnel
Business Process Automation
Lead Management Automation
Automation
CRM Software
Victor M.
Nairobi, Kenya
$10/hr
5.0
2 jobs
Ready to Supercharge Your Business with Automation and CRM Excellence?
As a Make.com and GoHighLevel Expert, I specialize in building tailored solutions that streamline business processes, enhance customer engagement, and scale marketing efforts with precision and efficiency. With extensive experience in automation, CRM implementation, and optimization, I empower businesses to achieve their goals effortlessly.
What I Offer
Make.com Automation & Workflow Design
✅ Build efficient, end-to-end workflows to automate repetitive tasks.
✅ Create robust data scraping automations for lead generation.
✅ Integrate multiple tools and platforms for seamless data flow.
✅ Design personalized email and messaging workflows to boost engagement.
GoHighLevel Setup & Customization
✅ Complete setup of GoHighLevel accounts tailored to your business needs.
✅ Custom CRM configurations for streamlined operations.
✅ White-label setup and branding for agencies to stand out.
Marketing Automation
✅ Build and optimize automated workflows for lead generation and conversion.
✅ Launch multi-channel campaigns (email, SMS, voice drops, social media).
✅ Implement lead scoring and segmentation for hyper-personalized marketing.
Sales Pipeline Management
✅ Design and manage sales pipelines to track prospects and deals effectively.
✅ Automate follow-ups, task assignments, and reminders to boost conversions.
✅ Develop dashboards and reports for real-time performance tracking.
Website & Funnel Design
✅ Create high-converting landing pages and funnels using GoHighLevel.
✅ Design membership sites for coaching, e-learning, and subscription businesses.
✅ Optimize existing funnels for better conversions and user experience.
Appointment Scheduling
✅ Configure calendars for seamless booking and scheduling.
✅ Automate reminders and notifications to reduce no-shows.
✅ Sync with third-party calendars (Google, Outlook) for a unified system.
Support & Optimization
✅ Troubleshoot issues and provide ongoing support for your systems.
✅ Conduct audits to identify and improve weak points in workflows and campaigns.
✅ Regularly update and optimize systems to align with your business growth.
Why Work With Me?
With a deep understanding of automation tools like Make.com and CRM platforms like GoHighLevel, I bring a unique combination of technical expertise and strategic insight to every project. My focus is on delivering results that help you save time, increase efficiency, and drive growth.
Let’s build the systems your business needs to thrive. Reach out today to discuss your goals!
HubSpot
Python
Django
Lead Nurturing
Make.com
Marketing Automation Software
Marketing Automation
Zapier
Mailchimp
Automation
ActiveCampaign
Airtable
Herbert M.
Nairobi, Kenya
$30/hr
5.0
38 jobs
I build automated revenue systems that help service businesses capture more leads, convert them faster, and turn one-time customers into loyal repeat clients.
Most businesses are losing revenue every single day through slow lead response, inconsistent follow-up, missed referrals, and customers who never come back. I build the automations that fix all of that without adding work to your team.
Over the past two years I have built production revenue systems for businesses including automated lead capture and speed to lead workflows, customer referral and Google review generation systems, abandoned lead recovery automations, appointment reminder sequences that reduced no-shows by up to 50%, and full CRM integrations that eliminated hours of daily manual work for staff.
💰 WHAT I BUILD TO GROW YOUR REVENUE
⚡ Speed to Lead
When a new lead submits an inquiry, your team is connected with them within seconds through automated call routing and whisper messages. Studies show contacting a lead within 5 minutes increases conversion up to 9 times compared to waiting 30 minutes. I build the system that makes that happen automatically.
📧 Automated Lead Nurture and Follow-Up
Most businesses lose leads simply because nobody followed up fast enough or consistently enough. I build multi-step automated follow-up sequences via SMS and email that keep your leads warm and move them toward booking without anyone on your team lifting a finger.
⭐ Referral and Google Review Automation
When a customer completes their first appointment or purchase, an automated message goes out at exactly the right moment asking for a referral or Google review. I built this exact system for a healthcare clinic and it generated dozens of new Google reviews on autopilot, directly improving their organic visibility and new customer flow.
📅 No-Show Reduction and Appointment Reminders
Automated reminder sequences reduce no-show rates by 30 to 50 percent, recovering thousands in monthly lost revenue. I build multi-touch reminder workflows via SMS and email that keep customers showing up and paying.
🔄 Reactivation Campaigns
I build automated reactivation campaigns that bring back past customers who have not visited in 30, 60, or 90 days, turning cold contacts into booked appointments without anyone on your team making a single call.
🎯 Abandoned Lead Recovery
When a potential customer starts filling out a form or begins your intake process but does not finish, most businesses never follow up. I build automated recovery workflows that detect the drop-off and send a perfectly timed message to bring them back, recovering revenue that would otherwise be lost permanently.
🔗 CRM Setup and Marketing Automation
I connect GoHighLevel, HubSpot, and other CRMs to your existing tools so every lead is captured, every follow-up is sent, and every customer interaction is tracked automatically. No more leads falling through the cracks and no more manual work for your team.
🤖 AI Voice and Chat Agents
I integrate AI voice agents and chatbots for after-hours lead capture, appointment booking, and customer triage so your business never misses a lead outside business hours.
🏥 Healthcare and EMR Integrations
For healthcare practices, med spas, and wellness clinics I also build HIPAA compliant integrations connecting your CRM to platforms including AdvancedMD, Cerbo, Elation, JaneApp, and CharmEHR so your clinical and revenue operations work together seamlessly.
🛠️ TOOLS AND PLATFORMS I WORK WITH
✅ GoHighLevel (GHL)
✅ HubSpot
✅ n8n
✅ Make
✅ Zapier
✅ AdvancedMD
✅ Cerbo
✅ Elation Health
✅ JaneApp
✅ CharmEHR
✅ Spruce Health
✅ VAPI
✅ Retell
✅ OpenAI API / ChatGPT
✅ Claude / Gemini / Llama
✅ Supabase
✅ AWS
✅ Airtable
✅ Google Suite
✅ Salesforce
💡 WHAT THIS MEANS FOR YOUR BUSINESS
✅ Speed to lead automation: Up to 9x improvement in lead conversion rate
✅ No-show reduction: 30 to 50 percent fewer missed appointments
✅ Google review automation: Dozens of new reviews generated on autopilot
✅ Abandoned lead recovery: 10 to 20 percent of lost leads recovered automatically
✅ Reactivation campaigns: Past customers rebooked without manual outreach
✅ CRM and EMR integrations: Hours of manual work eliminated every week
✅ Total estimated monthly value: $2,300 to $8,800 recovered or generated per month
📩 Send me a message describing where your business is losing leads or revenue and I will tell you exactly how I would automate the fix.
HubSpot
Asana
Project Management
Marketing Automation
ActiveCampaign
HighLevel
CRM Automation
Mautic
CRM Software
Automation
Zapier
Slack
Technical Support
Digital Marketing
June G.
Nairobi, Kenya
$25/hr
5.0
2 jobs
Are you a clinic, telehealth platform, or healthcare startup drowning in patient coordination, scheduling, and administrative tasks?
I specialise in healthcare operations and patient success — helping medical practices and health tech companies deliver seamless patient experiences while keeping their back-office running efficiently.
With 5+ years in healthcare administration and patient care coordination, including current experience on Charm EHR for a US-based SaaS healthcare platform, I bring clinical workflow knowledge, CRM expertise, and a patient-first approach to every engagement.
What I Can Help You With:
✅ Patient Scheduling & Care Coordination
✅ EHR Management (Charm) & Clinical Documentation Support
✅ CRM Management (Salesforce, HubSpot, Zendesk)
✅ Patient Onboarding & Platform Adoption
✅ Email & Calendar Management
✅ SOP Creation & Process Documentation
✅ Training Material Development
✅ Travel Planning & Event Coordination
I am HIPAA-aware, detail-oriented, and available during US business hours from my remote base in Nairobi, Kenya.
Let's talk about how I can support your patients and your team. 🚀
Customer Support
Social Media Management
Communications
Microsoft Word
Team Building
Report
Mediation
Supervision
Organizer
Customer Service
Patient Care
Shelmith M.
Nairobi, Kenya
$18/hr
4.0
15 jobs
Hey there, I am a Wellness and Fitness VA with expertise in Momence, Arketa, Legitfit, and Vagaro. I help Fitness, Wellness, and Mental Health leaders and their studios and practices optimize operations and elevate the client experience, creating smoother scheduling, better retention, and more consistent revenue flow.
A little bit about my background...
For close to a decade, I was deep in Data and Research. For the last 2 years, I took that same Analytical Focus, paired with my love for organization and efficiency, to Support CEO's as an Executive Assistant.
Now, I have discovered my Purpose and what truly sets my Soul on fire: Mental Health, Wellness, Fitness, and nurturing the whole self. I am now dedicating all my energy with great enthusiasm to supporting fitness, wellness, and mental health leaders and their businesses.
As a Fitness, Wellness, or Mental Health leader, I will support you by taking the weight of backend operations off your shoulders so you can focus on your real purpose of helping people get stronger, heal, and thrive.
For your Fitness/Wellness Studio, I will help Optimize Operations and elevate the Client Experience, creating smoother scheduling, better retention, and more consistent revenue flow.
For your Mental Health Practice, I will provide specialized HIPAA-compliant operational support designed to streamline your operations and bridge the gap between clinical care and administrative excellence.
I handle the technical complexities of your practice, including prior authorizations, insurance verification, billing, and coding, so that you can dedicate your full presence to your clients.
The outcome? Elevated Client Experience, Smoother Scheduling, Better Retention, and more Consistent Revenue Flow.
I am a fast learner, open to learning any other software your studio/practice uses, and willing to tailor my services to meet your unique needs.
🅢🅔🅡🅥🅘🅒🅔🅢 & 🅔🅧🅟🅔🅡🅣🅘🅢🅔
☑️ Studio Management & Operations Support
✦ Momence, Arketa, Glofox, Mindbody & Exercise. com Platform Setup, Configuration, and Optimization
✦ Class, Appointment, and Membership Management
✦ Instructor and Staff Scheduling Coordination
✦ Payment Processing and Invoicing
✦ Client Onboarding and Retention Workflows
✦ Reporting, Analytics, and Performance Tracking
☑️ CRM & Automation
✦ CRM Automation & API Integration to Streamline Bookings and Communication using CRM's like GoHighLevel, Momence, Arketa, Legitfit, Glofox, Mindbody (Attentive).
✦ Data Migration across different platforms, e.g., from Mindbody to Momence, Wellness Living to Jane
✦ Building Automated Email Sequences and Funnel Optimization
✦ Email systems and deliverability basics (SPF, DKIM & DMARC)
✦ Managing Client Databases and Subscription Renewals
✦ Setting Up Forms and Custom Workflows
☑️ Client Experience & Engagement
✦ Managing Customer Inquiries and Feedback (Chat, SMS, and Email)
✦ Creating Smooth Online Booking and Check-In Processes
✦ Supporting Loyalty Programs and Referral Campaigns
✦ Social Proof Management (Reviews, Testimonials, etc.)
☑️ Executive & Administrative Support
✦ Inbox and Calendar Management for Studio Owners
✦ Staff Coordination and Communication
✦ SOP Documentation for Studio Operations
✦ Events Creation with tools like Eventbrite
✦ Event, Challenge, or Workshop Coordination
☑️ Lead Generation and Outreach
✦ Research and Identify Potential Leads
✦ Execute Outreach through Email Campaigns and CRM Systems
Other Tools & Systems I am an Expert in:
Notion | Eventbrite | Kajabi | Asana | Trello | ClickUp | Google Workspace | Canva | Zoom | Loom | Calendly | Hunter. io | Zapier | Make (Integromat) | Appy Pie Automate | GoHighLevel | Hubspot | Mailchimp | Google Keyword Planner | Google Trends | Semrush | Ahrefs, among others.
Fitness studio management | Wellness studio operations | CRM management | Client onboarding | Email automation | Membership management | Appointment scheduling | Client retention | Customer support VA | Admin support for fitness studios | Virtual assistant for gyms | Virtual assistant for yoga studios | Virtual assistant for pilates studios | GoHigh Level (GHL) Specialist | Arketa Automation | Arketa Optimization | Mindbody setup | Mindbody optimization | Mindbody CRM management | Mindbody scheduling | Mindbody memberships | Booker by Mindbody | Momence setup | Momence onboarding | Momence email automation | Momence client management | Glofox setup | Glofox memberships | Glofox billing and payments | Glofox class scheduling | Wellness Virtual Assistant | Fitness Virtual Assistant | Fitness Studio Virtual Assistant | Wellness Business Virtual Assistant | Fitness Studio Admin | Studio Operations VA | Mindbody Specialist | Mindbody Virtual Assistant | Momence Specialist | Momence Virtual Assistant | Glofox Specialist | Glofox Virtual Assistant
MINDBODY
Email Automation
Administrative Support
CRM Automation
Pilates
Medical Billing & Coding
Executive Support
Calendar Management
Email Copywriting
Lead Generation
Travel Planning
Appointment Scheduling
Website Content
Email Communication
Customer Support
Caleb M.
Nairobi, Kenya
$10/hr
4.9
121 jobs
4,500+ Upwork Hours • 5+ Years Supporting Global Clients • Clear Communication • Reliable Support • Consistent Follow-Through
I help founders, business owners, and growing teams manage day-to-day operations, improve project execution, automate workflows, build SOPs, leverage AI, coordinate teams, and maintain the systems that keep the business running smoothly.
I’m Caleb, a Business Operations Manager with experience across marketing operations, customer success, virtual and executive assistance, workflow and no-code automation, process improvement, and digital project management.
I can support your business in:
• Business Operations, SOPs & Process Improvement
— Business operations support, SOP development, process documentation, workflow optimization, process improvement, operational coordination, and scalable business systems
— Tools: ClickUp, Google Workspace, Canopy, Practice Ignition
• Digital Project Management
— Project planning, task management, workflow design, team coordination, client communication, reporting, quality control, and project execution
— Tools: ClickUp, Asana, Trello, Monday, Notion
• Virtual & Executive Assistance
— Calendar and inbox management, scheduling, research, documentation, executive support, meeting coordination, project support, and administrative assistance
— Tools: Google Workspace, Calendly, Zoom, Fireflies AI, Microsoft Office
• Workflow & No-Code Automation
— Workflow automation, process automation, systems integration, data syncing, notifications, API integrations, and webhook automation
— Tools: Zapier, Pabbly Connect, Make, Jotform
• CRM & Client Operations
— CRM administration, client onboarding, contact management, pipeline tracking, proposals, engagement workflows, segmentation, follow-ups, and reporting
— Tools: Canopy, Practice Ignition, GoHighLevel, HubSpot
• Marketing Operations & Email Automation
— Email campaigns, newsletters, nurture sequences, segmentation, marketing automation, lead management, campaign coordination, and A/B testing
— Tools: GoHighLevel, Mailchimp, Brevo, VBOUT
• Tax & Financial Operations
— Tax workflow coordination, client document tracking, engagement management, bookkeeping workflow support, payroll coordination, financial administration, and cross-team follow-up
— Tools: Canopy, ProSeries, Practice Ignition, QuickBooks Online, Wave, Gusto, Xero, Plooto, Mercury, ACE Cloud
• Website & CMS Management
— WordPress administration, website updates, landing pages, content publishing, blog management, website maintenance, and basic SEO
— Tools: WordPress, Wix, Shopify, Squarespace
• Reporting & Business Intelligence
— KPI tracking, operational dashboards, workload visibility, project reporting, workflow analysis, spreadsheet reporting, and management reporting
— Tools: ClickUp Dashboards, Google Sheets, Google Analytics
• SEO & Content Optimization
— Keyword research, on-page SEO, content optimization, competitor analysis, website audits, and organic search performance
— Tools: Ahrefs, Google Analytics, Google Search Console
• Content & Social Media Support
— Blog and website content, email copy, proofreading, content calendars, social media scheduling, basic graphics, and digital content management
— Tools: Canva, WordPress, LinkedIn, Facebook, YouTube, Pinterest
• AI for Business Operations
— AI-assisted research, SOP development, documentation, analysis, content creation, problem-solving, and productivity enhancement
— Tools: ChatGPT, Claude, Gemini, Grammarly
Industries of interest: AI, E-commerce, Real Estate, Healthcare, Marketing and advertising, Green Energy, Non-profit, Coaching, Consultancy, Travel, Hospitality, Tourism, Logistics, Finance, Accounting, SAAS, and EdTech.
Send me a message and let's discuss your project!
Thank you!
Caleb M.
Virtual Assistance
Business Operations
Project Management
Marketing Automation
Zapier
ClickUp
Digital Project Management
Marketing Operations & Workflow
Business Process Automation
Email Communication
System Automation
Automated Workflow
CRM Automation
Executive Support
Search Engine Optimization
Customer Support
Customer Service
Lead Generation
ChatGPT
File Management
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