Hire the best HubSpot Experts in Kenya

Check out HubSpot Experts in Kenya with the skills you need for your next job.
  • $5 hourly
    "Whatever you do, work at it with all your heart, as working for the LORD, not for human masters." Are you seeking a full-time Rockstar Virtual Assistant and Customer Service Pro to elevate your business to the next level? Look no further! I'm a top-notch, highly skilled, and experienced VA ready to exceed your expectations. With over 5 years of experience under my belt, I specialize in an extensive range of services, including Customer Support, Social Media Management, Inbound and Outbound Sales, Appointment Setting, Email Handling and Management, Emails Finding and Email Verification, Online Research and Market Research, Lead Generation, Data Entry and Data Mining, Calendar Management, and other administrative tasks. I'm a master communicator with exceptional prioritization skills and a gift for critical thinking and analysis. This means that I can get your tasks done professionally and efficiently, while ensuring that your business thrives. Plus, I'm a tech whiz! I'm highly proficient in tools like Mailchimp, Salesforce, Monday.com, Hubspot, Hunter.io, SignHire, Aeroleads, Zoominfo, Data.com, Mailtester.com, Slack, Asana, Boards, Trello, ClickUp, and many more. I'm always on the lookout for new tools to make your life easier and more enjoyable! With me on your team, you'll have more time and energy to focus on the profit-making aspects of your business. I'll take care of all the little things that can pile up and cause stress, leaving you free to innovate, grow, and succeed. So, are you ready to rock your business? Invite me to an interview, and let's make some magic together. Cheers, Mariam.
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    Customer Service
    Online Chat Support
    Executive Support
    ClickUp
    Google Workspace
    Email Communication
    Instagram
    Calendar Management
    Administrative Support
    Email Support
    Customer Support
    Facebook
    Lead Generation
    Data Entry
  • $7 hourly
    Hi there! Are you looking for someone who can help your e-commerce business thrive, keep your customers happy, and handle those time-consuming admin tasks? That’s where I come in! I’m an experienced e-commerce specialist, customer support pro, and virtual assistant who loves helping businesses grow. Whether it’s managing your online store, providing top-notch support to your customers, or keeping your day-to-day operations running smoothly, I’ve got you covered. Here’s what I can do for you: 🌟 E-commerce Support: From product listings and order processing to inventory tracking and store optimization, I’ll make sure your store runs like a dream. 🌟 Customer Service: Friendly, professional, and quick responses via email, chat, or tickets to keep your customers coming back for more. 🌟 Virtual Assistance: Data entry, calendar management, email organization, and other admin tasks to help you save time and focus on what matters most. I’m tech-savvy, detail-oriented, and easy to work with. Tools like Shopify, WooCommerce, Amazon Seller Central, and Zendesk are second nature to me, and I’m always ready to learn new systems if needed. Let’s work together to lighten your load and help your business shine. Send me a message—I’d love to hear more about your goals and how I can help!
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    Data Analysis Consultation
    Data Entry
    Channel Prioritization
    Zendesk API
    Zoho CRM
    Listing Presentation
    Product Onboarding
    Payment Processing
    Order Tracking
    Inbound Inquiry
    Online Chat Support
    Complaint Management
    Customer Service Training
    Email Support
  • $30 hourly
    Hubspot Partner since 2017. Multi-Certified Hubspot CRM Admin, I live and breathe Hubspot excelling at building systems from scratch or optimising existing systems based on your teams' needs. I specialise in Hubspot CRM administration, content creation and process automation. By organising company functions in an orderly system, we can automate most online processes and it makes it easy for reference and reporting. A unified system gives a clear understanding of where we have been, where you are, and helps create informed strategies for where we want to be. Some of what I can help you with: Hubspot CRM Administration, Implementation and management - Set up and manage your CRM system based on your teams unique needs - Own your CRM through custom properties, objects, functions, pages and processes - Create a winning marketing strategy through direct marketing methods like sequences and automatons in Hubspot and Mailchimp, - Unify and integrate tech stacks via the CRM, built in integration features, API or automation tools like Zappier, - Create an in-depth multichannel content strategy with topic clusters and targeted content. - Migrate to and from other CRMs' Social Media Management and Content Strategy - Create and maintain a content calendar - Create a relevant content strategy - Set up advanced tracking and analytics - Lead Capture flows - List building - Reengagement strategy Sales Enablement - Create and automate deal pipeline, features, properties, activities and processes - Create custom deal and contact properties, and other objects - Create a buyers journey and automate lead processes - Link and sync your company systems These are some of the things I enjoy doing and excell at, that I'm hoping I could do for you. I have proficiency level experience with the following software and apps and related or similar software Web: - Hubspot, Salesloft (CRM Software) - Mailchimp (Email Automation) - Wordpress (Content Management) - Squarespace - WHM and CPanel (Backend operations) - VPS Set-Up and Maintenance Creative: - Adobe Illustrator - Adobe after effects - Adobe Photoshop - Procreate - Sketchup I would love to get on a call with you to discuss your vision. I look forward to meeting you.
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    Inbound Marketing
    Salesforce
    Graphic Design
    Social Media Management
    HTML5
    Customer Support
    Adobe Creative Suite
    Copywriting
    Email Marketing
    JavaScript
    Web Design
    Illustration
    Customer Relationship Management
    WordPress
  • $15 hourly
    I am a highly organized and detail-oriented Virtual Assistant with over six years of experience in providing top-notch admin support, customer service, and sales assistance. I specialize in streamlining workflows, managing client communications, and handling various administrative tasks with precision. My experience includes working with CRM systems like HubSpot to track leads, manage follow-up emails, and support marketing efforts. I am also proficient in tools like Google Workspace, Trello, and Excel, ensuring efficient project coordination and task management. My strong communication skills and commitment to excellence have consistently led to high client satisfaction and successful project outcomes. I am ready to bring my skills and dedication to help your business run smoothly. Explore Client Reviews Below 👇🏻👇🏻👇🏻
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    Salesforce CRM
    Salesforce
    Personal Administration
    Executive Support
    Virtual Assistance
    Administrative Support
    Customer Service
    Customer Support
  • $10 hourly
    Hello, there potential client :) I am Redfern or you can as well call me "Red" I am a Virtual Assistant, Website Designer, and Digital Marketing Expert. I have 6 years of experience as a freelancer on Upwork. I have managed to work 90 jobs+ and achieved a Top Rated freelancer badge. Here is what I offer: Virtual Assistance: Data Entry, Administrative Support, Personal Administration, Scheduling, Executive Support, Website, Microsoft Office, Research, Accuracy, File Maintenance, Social Media Management, Task Coordination, Critical Thinking, Communication, Product Listing, eCommerce, Word Processing, Quality Assurance, Graphics, Email Communication, Form Development Website Designing: Domain, Responsive Design, WordPress, Kajabi, Graphic Design, Javascript, Website Redesign, GoDaddy, SEO, WordPress Plugin, WooCommerce, Landing Page, Logo Design, HTML, HTML5, CSS, Paypal, Elementor, WIX, Namecheap, Squarespace Digital Marketing: HubSpot, Project Management, Automations, Zoho, Email Marketing, Kajabi, Project Scheduling, ClickFunnel, Zapier, Set up & manage CRM, Social Media Marketing, Digital Project Management, Campaign Management, Infusionsoft, ActiveCampaign, Pipelines, Workflow, Marketing Strategy Graphic Design: Logos; website graphics; social media graphics; posters, infographics; business cards; image editing; print design; book covers; eBook design; flyers; brochures; guides; animation; branded characters I am a professional Virtual Assistant, Website Designer, and Digital Marketing Expert always ready to assist you. Thank you for taking the time to view my profile. You can see how clients love my work. I look forward to working with you as your Virtual Assistant, Web Designer, or Digital Marketing Expert.
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    Customer Service
    Email Marketing
    CRM Software
    Microsoft Office
    Scheduling
    Email & Newsletter
    Personal Administration
    Digital Marketing
    Kajabi
    Wix
    WordPress
    Social Media Account Setup
    Web Design
  • $25 hourly
    Hey there! I'm Herbert, your GHL | HighLevel (Gohighlevel) Expert. With a background in marketing automation and CRM, I've collaborated with over 20 B2B and SaaS companies, guiding them through their GHL journey. From training and onboarding to setting up email campaigns, sales pipelines, automations, and providing ongoing support, I've got you covered. Proficient in a range of tools like HubSpot, ActiveCampaign, SharpSpring (Constant Contact), and of course, GHL, I'm also well-versed in project management and collaboration platforms like Asana, ClickUp, Slack, Discord and Google Drive. Adaptable and quick to learn, I thrive in team environments. As your GHL | HighLevel (Gohighlevel) Expert, I offer comprehensive services, including: • Designing Inbound Funnels • Customizing forms • Crafting Automation workflows and campaigns • CRM management • Building event-specific landing pages with automated responses • Developing Email templates and sequences • Scheduling Social Posts • Segmenting contacts for targeted engagement • Generating and scheduling reports Based in Nairobi, Kenya, I'm available across various time zones in Asia, Europe, and the Americas. Let's connect for a quick chat to discuss how I can support your business goals.
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    Digital Marketing
    Technical Support
    Slack
    Zapier
    Automation
    CRM Software
    Mautic
    CRM Automation
    HighLevel
    ActiveCampaign
    Marketing Automation
    Project Management
    Asana
  • $4 hourly
    🌟🌟🌟🌟🌟 A Top-Rated Freelancer with 5+ years of experience in customer support/customer service and 11+ years of experience in virtual assistance, data entry, web research, content writing, copywriting, and order fulfillment. Can provide Call Support | Email support | Chat support | Customer support | Virtual Assistant | Data Entry | Web Research | Copywriting | Content Writing and Dropshipping Agent. My best skills and strengths: - Customer Support and Customer Service. - Familiarity with all major eCommerce platforms including Re-amaze. - Data Entry - Web Research - Virtual Assistant - Copywriting - Order Fulfillment - Social Media Management - Google sheets - Content Writing - Reviews Management (Trustpilot, Amazon, eBay, Walmart, etc) - Disputes and Cases Management (All major financial institutions) - Email, Live Chat, and Phone Management - Team Management (I have experience handling entire teams consisting of up to 20 team members) I have Solid Customer Service Skills across multi-channels with knowledge and experience in the following software: ⚡Gorgias ⚡Zendesk ⚡Freshdesk ⚡Re: amaze ⚡Helpscout ⚡Zoho Mail ⚡Trustpilot ⚡Stamped.io Dedicated and organized administrative support that has superior attention to detail, deadlines, and accuracy of work. I am well-versed in the following CRMs and applications: ⚡Asana ⚡ClickUp ⚡Airtable ⚡Monday.com ⚡Microsoft Excel and Google Sheets Handled Client's Aliexpress, eBay, Etsy, Amazon, and Shopify Store Excellent Interpersonal and Communication Skills Excellent in adherence to company policy The best part about my talent is that I am a fast learner so if there is anything that isn't mentioned on my resume but, would want me to do, I will do my best to learn that skill for your work but, I never say never to any opportunity at all. If you feel like I would be a good fit, I am only a few clicks away! Thank you for your consideration Keneth Onyango.
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    Online Research
    Email Communication
    Google Docs
    Online Chat Support
    Phone Support
    Social Media Marketing Strategy
    Social Media Management
    Customer Service
    Virtual Assistance
    Customer Support
    Administrative Support
    Data Entry
    Google Sheets
    Social Media Marketing
  • $10 hourly
    Hello and thank you for checking my profile! I’m Wambui Chege, a Direct Response Copywriter with three years of experience. I help brands grow their sales and expand their digital audience through engaging copy. My focus is on crafting captivating Social Media Posts, Ads, Emails, and Landing Page Copy that drive action. Why Choose Me? ✅ Engaging Copy: I use storytelling to create content that resonates with your audience. ✅ Research-Driven: My strategies are informed by thorough research to ensure your message lands. ✅ Timely Delivery: I understand deadlines and always deliver high-quality work on time. ✅ Audience Insight: I tailor copy to your audience’s needs and desires. ✅ SEO Savvy: I implement SEO best practices to enhance your visibility. ✅ Adaptable Style: I adjust my writing tone to match your brand perfectly. ✅ Analytical Approach: I track and optimize content performance for better results. Without effective copy, you risk losing customers and hurting your brand. I don’t want that for you. I’m currently accepting a limited number of clients to ensure individualized attention. Message me now, and let’s discuss your goals! Best, Wambui Chege
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    Sales Letter
    Sales Funnel Copywriting
    Social Media Ad Campaign
    LinkedIn Marketing
    Facebook Advertising
    LinkedIn Lead Generation
    Landing Page Design
    Canva
    Email Automation
    Email Marketing
    Digital Marketing
    SEO Writing
    Proofreading
    Copywriting
  • $8 hourly
    I am a data entry specialist with excellent communication and time management skills looking to offer data entry, copy editing, copy and paste, data collection, data mining and pdf to word/excel conversion. I have strong multi-tasking and organizational skills and attention to detail. I posses a typing speed of 65 wpm and I have solid experience in accurately inputting large volumes of data into companies' databases using Microsoft Excel. I also have a knack for problem-solving and I work well independently with little oversight.
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    QuickBooks Online API
    Shopify
    Data Scraping
    Data Mining
    Business Management
    Google Sheets
    Critical Thinking Skills
    Time Management
    Microsoft Excel
    Accuracy Verification
    Computer Skills
    Microsoft Office
    Communications
    Data Entry
  • $6 hourly
    Finding ways to acquire customers and minimize the cost of their acquisition is challenging. In most of cases, a digital lead generation strategy is the answer. Hello, I am Gerald a certified HubSpot Lead generation Expert. Through a combined branding and lead generation strategy, I will help you seek and attract people interested in your products and services, who may become prospects after a proper nurturing process. My desire is to help clients navigate all the intricacies within: Lead generation Lead qualification and Segmentation Lead nurturing Lead scoring and routing Measurement of success Email marketing, LinkedIn prospecting, Specific data research, List building, Supply cold leads, Social media analysis Keyword research. I have worked with over 5 companies dealing with HubSpot CRM database that are over 100,000 contacts. Be guaranteed with: 100% Satisfaction Guarantee Accurate Direct Contact Information 100% Human Verified Contacts Information Valid & Verified Email List Generation
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    Prospect List
    Market Research
    B2B Lead Generation
    Data Entry
    Social Media Lead Generation
    Email List
    Email Sourcing
    List Building
    LinkedIn Sales Navigator
    LinkedIn Marketing
    LinkedIn Lead Generation
    Lead Generation
  • $20 hourly
    I am an enthusiastic and highly motivated individual with excellent communication and customer service skills. I am a punctual and motivated individual who is able to work in a busy environment and produce high standards of work. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills. I am at your service if you are looking for an active listener, a problem solver, great communicator and an empathetic individual skilled in : 1. High - quality customer service experience 2. Chat Support 3. Email Support 4. Social Media Production and Support 5. Administrative Support 6. Canva and InDesign 7. Tier 3 Customer Service Representative
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    Gorgias
    Communications
    Customer Support
    Public Relations
    Shopify
    HootSuite
    Time Management
    Customer Experience
    Social Media Design
    Problem Solving
    Customer Service
    Online Chat Support
    Zendesk
    English
  • $20 hourly
    Thank you for visiting my profile! Feeling overwhelmed by multiple tasks that need to be accomplished in your personal life or business? Would you like to free up some time to focus on other important aspects of your business? If this is you, worry no more! I would be glad to help! I am a dedicated, meticulous, and highly-organized Virtual Assistant with excellent communication skills. I have over three years of experience providing top-quality administrative and virtual assistance at a successful Digital Marketing Agency and a busy government office. I also have extensive experience with Ms. Office applications and a wide variety of SaaS tools essential for administrative work. All my clients can always expect three things from me: 1. Top-quality work delivered in good time 2. Prompt and effective communication throughout the project 3. Peace of mind - Your project will be in safe, competent hands Let us connect!
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    Social Media Content
    Blog Writing
    Editing & Proofreading
    Graphic Design
    Divi
    Virtual Assistance
    Booking Management System
    WordPress
    Lead Generation
    Light Project Management
    Digital Marketing
    Google Docs
    Data Entry
    SEO Strategy
  • $20 hourly
    I am a very tech-savvy Project Manager, with hands-on skills and experience. I am dependable and care about helping entrepreneurs take care of what matters most by giving them back their time and quality of life. I help my clients and businesses improve efficiency by taking care of the nitty-gritty aspects of daily administrative and operational tasks. I over-communicate and I’m very consistent about it. I’m used to working in many time zones and I have experience with many applications including but not limited to Slack, Trello, Jira, Asana, Apptivo, Canva, WordPress design and development, Mailchimp, ActiveCampaign, ZoomInfo, HubSpot, Internet research with google suite, google sheets, google docs, PowerPoint, Excel, Dropbox, Google Drive, Zoom, google meet, Teams, Shopify products listing, Mindbody online, Monday.com, Zoho, QuickBooks Online, Marketing Automation, CRM Automation, Data Mining, Zapier, vacation rentals management and much more.
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    Gantt Chart
    Staff Recruitment & Management
    QuickBooks Online
    Project Management Professional
    MINDBODY
    CRM Software
    Calendar
    Google Sheets
    Decision Making
    Administrative Support
    Human Resource Management
    Shopify
    Microsoft Excel
  • $35 hourly
    With over 5 years of experience as a HubSpot Certified CRM and CMS Specialist, GoHighLevel Expert, and Automation Pro, I help businesses optimize systems, save time, and enhance efficiency for better results. HubSpot CRM & CMS I’ll tailor HubSpot to meet your unique needs, from streamlining your CRM for better lead management to automating workflows that save you time. I’ll also fine-tune your CMS to enhance your customer experience. As a HubSpot Inbound Certified expert, I’ll optimize your inbound marketing strategies to attract, engage, and nurture leads more effectively. GoHighLevel With my deep expertise in GoHighLevel, I’ll create high-converting websites, sales funnels, and landing pages. I’ll also automate your processes to simplify your operations and manage A2P 10DLC registration to ensure your SMS campaigns comply with industry regulations. I always focus on improving your marketing and business outcomes with a seamless, all-in-one solution. Automation I specialize in automating workflows to eliminate manual tasks and ensure smooth communication between tools. Whether it’s connecting HubSpot with other software or setting up automations using Zapier, I’ll ensure your operations are streamlined for maximum efficiency. With my Google Ads Search Certification, I’ll refine your paid search campaigns to drive qualified traffic, and my Google Analytics Individual Certification will provide you with data-driven insights to optimize your overall digital marketing strategy. Why work with me? I take the time to truly understand your business goals, providing customized solutions that fit your needs. I’m committed to simplifying your workflows, improving efficiency, and ultimately helping you achieve tangible results. With my certifications and hands-on experience, I’m confident that I can help automate and optimize your business operations, so you can focus on growth. Plus, I’m always available to ensure everything stays on track and runs smoothly. Let’s discuss how I can help you automate, simplify, and scale your business. Drop me a message, and let’s get started!
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    Inbound Marketing
    Google Ads
    Google Analytics
    Project Management
    API Integration
    CRM Automation
    Lead Generation
    Email Marketing
    Email Management
    Sales Funnel Builder
    Make.com
    Zapier
    ClickUp
    HighLevel
  • $8 hourly
    The two-second version:👋 I'm a Virtual Assistant with a wealth of experience in helping clients skyrocket their businesses and also ranked as the best. I've supported clients such as E-commerce Camp UK, Nema, Walgotech Solutions, and PA to our Constituency Member of Parliament. Please view my Portfolio below, or skim through my INTRODUCTION VIDEO to see my style. Excited to talk! ___ My longer, sit-down version: It's a pleasure to meet you! I'm Christine. Most of my clients chose to work with me because of my cheerful demeanor, freakishly fast typing skills, and careful attention to detail. I started learning Virtual assistance after realizing there was so much I did as an administrative assistant to various companies. I started when I was just 20 years old when I worked as a back office data entry and administrative assistant for a vying member of parliament. This helped me gain more skills, and later, I also came to work as an administrative assistant in a microfinance company, doing both administrative and customer support roles. I’m still helping businesses of all sizes grow through data entry, customer support, email communication and general virtual assistance. 🚀 Services I offer: ✅ Virtual Assistant ✅ Calendar Management ✅ Appointment Scheduling ✅ Email Management and Marketing ✅ Lead Generation and Research ✅ Responding to Customer Inquiries ✅ Email Writing and Follow-ups ✅ File, Folder, and Email Organization ✅ Client Meeting Coordination ✅ Supplier and Customer Communication ✅ Customer Query Handling via Email or Chat 💡 No task is too challenging! I love embracing new adventures and learning as I go. If you have a unique task, share it with me, and let's tackle it together. 🛠️ I'm armed with a toolkit that includes: ✅ Google Drive ✅ MS Office ✅ Asana ✅ ClickUp ✅ Dropbox ✅ One Drive ✅ Trello ✅ Canva Let's make your visions a reality. I'm just a message away, ready to transform your business and help you achieve your goals. Reach out today, and let's get started! 🚀📈.
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    CRM Software
    Slack
    Instagram
    Facebook
    Appointment Scheduling
    Canva
    Virtual Assistance
    Travel Planning
    Google Sheets
    Email Management
    Project Management
    Microsoft Office
    Data Entry
    Asana
  • $7 hourly
    Hello! I'm Eliud, a dedicated Lead Generation Specialist and Data Entry Specialist with over 6 years of experience in helping businesses grow by finding and qualifying leads, and ensuring data accuracy and integrity. My mission is to support your business's growth through meticulous data handling and effective lead generation strategies. Skills and Expertise: Lead Generation: Proficient in using various tools and platforms to identify and qualify leads. Experienced in B2B and B2C lead generation, email list building, and CRM management. Data Entry: Fast and accurate data entry skills. Experienced in handling large datasets, data cleaning, and database management. Research: Skilled in market research, competitor analysis, and gathering valuable business insights. CRM Management: Proficient in using CRM software like Salesforce, HubSpot, and Zoho to manage leads and customer data. Data Analysis: Ability to analyze data to identify trends, patterns, and insights that can help drive business decisions. Communication: Excellent written and verbal communication skills. Experienced in drafting emails, reports, and data summaries. Attention to Detail: Strong attention to detail, ensuring high levels of accuracy and quality in all tasks. Tools and Technologies: CRM: Salesforce, HubSpot, Zoho, Pipedrive, ClickUp Lead Generation: LinkedIn Sales Navigator, ZoomInfo, Clearbit, Hunter.io, Apollo.io, Rocketreach Data Entry: Microsoft Excel, Google Sheets, Airtable Research: Google, LinkedIn, various industry-specific databases, Crunchbase Communication: Slack, Microsoft Teams, Zoom, Googlle Meet #PodcastingExpert #LeadGeneration #Dataentry
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    Search Engine Optimization Report
    Spreadsheet Skills
    B2B Lead Generation
    LinkedIn Campaign Manager
    LinkedIn Sales Navigator
    LinkedIn Marketing
    Podcast
    Guest Post
    Data Cleaning
    List Building
    Email Marketing
    Data Entry
    Social Media Lead Generation
    Lead Generation
  • $15 hourly
    Talented, results-oriented Marketing Professional with a proven record of accomplishment in planning and coordinating marketing automation campaigns as well as lead generation programs. Expertise in creating marketing plans from thought to implementation with solid leadership skills. Able to communicate and work with multiple levels of management, vendors as well as internal departments to achieve overall marketing goals. I have worked as a Marketing Automation Specialist and Project Manager. I provide customer support, Marketing Automation expertise, and Project Management services to Digital Marketing Agencies, B2B, B2C, and SaaS companies. I have skills in Marketing Automation(GoHighLevel, ActiveCAmpaign, SharpSpring, Mautic, and Klaviyo), Project Management, Customer Relationship Management, and Digital Marketing. My ability to think critically and solve problems effectively and my aptitude for following instructions ensure I provide outstanding services to my clients. As a marketing automation specialist, I offer these services: -Creating Inbound Funnels -Creating forms with custom fields -Create Automation/workflows/campaigns - Managing your CRM -Creating drag-and-drop landing pages -Creating Email templates and Email sequences -Social Posts scheduling -Contact segmentation using lists and segments -Report generation and scheduling I am proficient in using project management tools such as Clickup, Asana, and Trello, as well as Zoho CRM, and I'm willing to learn new tools as needed. I am a quick learner and thrive well in team environments. My areas of interest include digital project management, marketing automation, and customer support.
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    Zoho CRM
    CRM Automation
    SharpSpring
    Lead Generation
    Cold Calling
    Zendesk
    Acuity Scheduling
    Writing
    Telemarketing
    Email Support
    Customer Support
    Executive Support
    Shopify
    Asana
  • $10 hourly
    I bring your 5 years experience in E-commerce Customer Support specializing in Shopify support with Gorgias, Reamaze and Zendesk. I have a proven track record of closing 150 tickets every day. I will help you in; - Order fulfillment - Order tracking - Live chat - Refunds and charge back processing - Advising customers on alternative products - Instant replies to customer queries and concerns - Populating FAQ page and help articles - KPIs and OKRs Wondering what else I can do? Copywriting for your email campaigns, blogs, and social media posts. If this sounds like something you'd be interested in hiring for, drop me a message. Cheers, Caleb.
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    Salesforce CRM
    Slack
    Order Fulfillment
    Atlassian Confluence
    Shopify
    SaaS
    Customer Support
    Customer Retention Strategy
    Customer Retention
    Administrative Support
    Account Management
    Jira
    Order Processing
    Phone Support
  • $15 hourly
    Since 2018, I've specialized as a Marketing Automation Specialist and Automation Expert, providing my expertise to digital marketing firms and B2B, B2C, and SaaS businesses. In my role, I handle various Marketing Automation tools like GoHigh Level, Hubspot, ActiveCampaign, SharpSpring (Lead Gen & CRM), Kajabi, ConvertKit, and Mautic. Additionally, I possess marketing automation, integrations, and database management skills. I approach problem-solving with critical thinking, ensuring I deliver outstanding services to my clients by following instructions diligently. As a marketing automation specialist, I offer these services: ✔️ Offer technical support to you and your clients ✔️ Creating sales Funnels and landing pages ✔️ Creating forms and surveys ✔️Set-up Lead Scoring Strategies ✔️ Conduct funnels & email A/B tests ✔️ Create Automation/workflows/campaigns ✔️ Managing your CRM ✔️ Creating Email templates and Email sequences ✔️ Social Post-scheduling ✔️ Onboarding ✔️ Contact segmentation and tagging ✔️ Creating Snapshots (Go High Level) Tech Stack: 🔹 Marketing Automation (Kajabi, GoHighLevel, Systeme.io, Hubspot, Active Campaign, Sharpspring, Convertkit and Mautic) 🔹 Project management(Clickup, Monday.com, Trello, Asana and Zoho) 🔹 Collaboration (Notion, Slack, Discord & Google Suite) 🔹 Automation and Integrations(Zapier, Pabbly & Make.com) 🔹 Database management(Airtable) I am a quick learner, good at self-teaching, and thrive in team environments. My areas of interest include Automations, Airtable, and CRM management If you're looking to enhance your marketing automation and integrations, let's connect!
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    Third-Party Integration
    Technical Support
    Mautic
    Marketing Strategy
    Marketing Automation Software
    SharpSpring
    Sales Funnel Implementation
    Sales Funnel Builder
    HighLevel
    Zapier
    Asana
    Constant Contact
    ActiveCampaign
    Marketing Automation
  • $40 hourly
    With over a decade of experience as a financial analyst and accountant, I bring a wealth of expertise to every project I undertake. My proficiency spans various facets of finance and accounting, allowing me to deliver comprehensive solutions tailored to your specific needs. In finance, I specialize in areas such as International Financial Reporting Standards (IFRS), financial ratio analysis, investment appraisal techniques, tax planning frameworks, financial modeling, forecasting, auditing standards, and risk assessment. Whether you require detailed financial analysis or strategic financial planning, I have the skills and knowledge to assist you effectively. In accounting, my capabilities extend to managing financial records, preparing financial statements, conducting audits, and implementing internal control measures. I am committed to accuracy, precision, and compliance with regulatory standards, ensuring that your financial processes are streamlined and transparent. Beyond finance and accounting, I possess a unique talent for crafting compelling Statements of Purpose (SOPs) that have consistently helped aspiring graduates secure admission to their desired master's programs. My approach to academic writing is marked by meticulous research, insightful analysis, and concise articulation of complex concepts. I excel in delivering tailored essays, research papers, case studies, thesis statements, and literature reviews that adhere to the highest academic standards. My content is not only original and plagiarism-free but also supported by credible references. With every project, my foremost priority is to understand your specific requirements and deliver polished academic writing customized to your needs. As a client, you can expect transparent communication, flexible availability, and prompt delivery of orders. My commitment is not just to meet but to surpass your expectations consistently. With my extensive background in finance and accounting, coupled with my proficiency in crafting SOPs, I am well-equipped to assist you in achieving your academic and professional goals. Let's collaborate to explore how I can contribute to your success in finance, accounting, or academic pursuits. I look forward to the opportunity to work together and help you excel in your endeavors!
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    CRM Software
    CRM Automation
    Editing & Proofreading
    APA Formatting
    Psychology
    Online Research
    Statement of Purpose
    Personal Statement
    Cover Letter Writing
    Essay Writing
    Academic Research
    Academic Writing
    Financial Report
    Accounting
  • $3 hourly
    Dynamic and results-driven Sales Representative with over 5years of experience in driving revenue growth and expanding market share. Proven track record in building and maintaining strong client relationships, identifying customer needs, and delivering tailored solutions. Skilled in utilizing data-driven strategies to enhance sales processes and achieve targets. Adept at collaborating with cross-functional teams to optimize marketing efforts and improve customer satisfaction. Committed to delivering exceptional service and fostering long-term partnerships. Certifications: Inbound Marketing Hubspot Academy Inbound Sales Hubspot Academy
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    Telemarketing
    Canva
    Sales
    Lead Generation
    Email Marketing Strategy
    Inbound Marketing
  • $20 hourly
    I am a dedicated data analyst and research scientist with over 6 years of freelancing experience, specializing in transforming raw data into valuable insights. My journey has been fueled by passion for unravelling complex datasets and deriving actionable conclusions. Key Expertise: ✅ Machine learning: expertise in employing cutting-edge machine learning algorithms to uncover patterns within intricate datasets. ✅ Data Analysis: Proficiency in utilizing an array of statistical software, including Python (Jupyter Notebook), R (RStudio), STATA, SPSS, JASP, Jamovi, Minitab, and MS Excel for comprehensive data analysis. ✅ Web Scraping: Profound expertise in data scrapping using Python’s robust libraries, such as Beautiful Soup and Selenium, ensures precise and efficient collection from diverse online sources. ✅ Statistical Techniques: mastery of various statistical tests such as regression, correlation, ANOVA, t-test, Chi-square test, MANOVA, binomial tests, logistic regression, T-test, and non-parametric tests. ✅ Data Cleaning and Transformation: Specialized in data entry data cleaning by removing missing values and duplicates and transforming data to enhance reliability. ✅ Data Visualization: Proficient in performing data visualizations using statistical software such as R (ggplot2), Python (Matplotlib and Seaborn), PowerBI, Excel (Dashboards), SPSS, etc. ✅ Interpretation: skilled at interpreting quantitative and qualitative data and results, providing insightful analysis and actionable recommendations. ✅ Statistical Software Skills: Python, R, STATA, SPSS, JASP, Jamovi, Minitab, Ms Excel, etc ✅ Data Visualization Tools: R using ggplot2 library, Python using Matplotlib and Seaborn libraries, PpwerBI, Excel, SPSS, Jamovi, Minitab, etc. ✅ All features in the Basic Package. ✅ Expanded email list (up to 1000 contacts). ✅ Advanced email sequence creation. ✅ A/B testing for optimization. ✅ Detailed performance analysis. ✅All features in the Standard Package. ✅ Comprehensive email list (up to 2000 contacts). ✅Lead Generation ✅ Data Entry ✅ In-depth performance reporting and strategy consultation. ✅ Why collaborate with me? 🌐 Versatility: Proficient in handling diverse statistical challenges across various industries. 🚀 Efficiency: Ensuring accurate and timely results to meet project deadlines effectively. 🤝 Collaboration: Open to communication and collaboration to understand your unique requirements and deliver quality solutions.
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    Lead Generation Analysis
    Machine Learning Algorithm
    B2B Marketing
    Data Scraping
    Statistics
    Data Analysis
    Qualitative Research
    Python Hypothesis
    Quantitative Analysis
    Minitab
    R
    IBM SPSS
    Data Entry
    Microsoft Excel
  • $10 hourly
    Hello, I am a top-rated Executive Virtual Assistant. I help business owners and executives regain time and freedom. As a detail-oriented virtual assistant with a knack for analytical problem-solving, I bring expertise in fostering teamwork, leading initiatives, and building strong client relationships. My dedication to delivering outstanding service and effective solutions makes me a reliable partner for your business needs. I am committed to quality organization and office management with solutions-oriented problem-solving capabilities. By streamlining tasks and freeing up your schedule, I empower you to achieve your goals and unlock explosive growth. Send a direct message, not an invite! My Areas of Specialty Include: ➢ Administrative support ➢ Executive Support ➢ Track and Respond to messages on Google Voice, Contact ➢ Telemarketing ➢ PDF Conversion and Editing ➢ Appointment setting ➢ Lead generation ➢ Project /Task Management ➢ Email, phone, and chat support ➢ Create invoices and receipts ➢ Social media management ➢ Email marketing ➢ Social media marketing ➢ Customer Support ➢ MS Office Suite & Google Workspace proficiency ➢ Calendar Management ➢ Internet Research. ➢ Data entry. ➢ Travel research, planning, and itinerary creation. ➢ Spreadsheet Maintenance and Database Management ➢ Creating agendas, and taking notes/minutes. ➢ Writing correspondence. ➢ Customer Service Some of my core skills Include: ➢ Exceptional Customer Service ➢ Relationship Development ➢ Excellent Communication Abilities ➢ Excellent multitasking skills ➢ Outstanding organizational ability ➢ ERP and Supply Chain Software ➢ Inventory Restocking ➢ Attention to detail ➢ Problem-solving and conflict-resolution skills ➢ Good judgment and decision-making aptitude ➢ Interpersonal skills ➢ Ability to work with minimal supervision I am experienced in the use of tools such as: ➢ Zendesk ➢ Metricool ➢ Google suite ➢ Microsoft Office ➢ Canva ➢ Trello ➢ Slack ➢ Microsoft Teams ➢ Mojo dialer ➢ Buffer ➢ Mailchimp ➢ Open phone ➢ Go High Level ➢ LinkedIn Sales Navigator ➢ Zoom ➢ QuickBooks Online ➢ Hunter.io ➢ Monday.com ➢ Asana ➢ Hootsuite ➢ Freshdesk ➢ VOIP ➢ ClickUp ➢ Chatbot ➢ Acuity Scheduling ➢ Calendly I'm looking to join a great team and company in a role where I can add value and fill in the gaps where needed. Collaborate with me because I am committed to helping your business succeed and am confident that I can make a positive impact as your Virtual Assistant and customer support professional.
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    Real Estate Virtual Assistance
    LinkedIn Sales Navigator
    WordPress
    Notion
    Airtable
    Social Media Management
    Jira
    Project Management
    Virtual Assistance
    Agile Project Management
    Trello
    Asana
    Lead Generation
    Microsoft Excel
  • $40 hourly
    A Professional Web Developer, Sales and Marketing person with over 7 years of profession. I have great enthusiasm for sales projects and CRM tools like HubSpot, Freshsales, Zendesk, Apptivo and many more. I am online to make your business a success by guiding you through from marketing to deal won stage. I am a cloud expert and software engineer (Primary Work), starting from coding to server-side management, i am very skilled. I am available to start working right away.
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    Website Customization
    Email Marketing
    Responsive Design
    Amazon Web Services
    MySQL
    Web Development
    WordPress Development
    DNS
    Google Cloud Platform
    WordPress
    Graphic Design
    Landing Page
    Web Design
  • $8 hourly
    Skilled customer service and support specialist with 10 years experience with a winning attitude, ambitious and focused on setting high expectations. I am skilled in communicating with Clients over phone and email. I have experience with live chat support ,customer experience research, customer insight analysis, Zendesk and Fresh desk. As a highly trained and competent customer service representative, I am a firm believer that in today's customer service oriented society,timely,friendly and proactive services are sought to enhance future business growth. My long term experience in the service industry merged together with my communication education background has taught me how to meet and exceed each customer's expectations with service that sells. Additionally am adequate at; - Acquiring, Maintaining and retaining loyal repeat business. - Consulting with clients to evaluate their needs to determine best services and suggest additional services that may be of interest. - Eye for excellence and high level of standards. - Finding solutions and resolving issues. - Offering training. - I have a knack for problem solving and work well independently even under pressure with minimum to no supervision. - Great online research. More so, I have a thorough understanding of every aspect customer service set-up from mentoring, coaching, coordination with internal departments for optimum results of the Operations and providing immediate positive results to external clients. With good decision making and communication skills not to mention my experience working with people of different cultures, I am confident that I possess the required knowledge and skills to accomplish any given task.
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    Customer Experience Research
    Phone Communication
    Email Marketing
    Customer Service
    Asana
    Email Communication
    Customer Acquisition
    Light Project Management
    Product Knowledge
    Phone Support
    Freshdesk
    Online Chat Support
    Zendesk
  • $10 hourly
    Highly motivated and results-oriented Customer Account Specialist with 3+ years of experience in building strong customer relationships, exceeding expectations, and optimizing team performance. Proven ability to manage multiple tasks in fast-paced environments while maintaining accuracy and a positive attitude. Eager to leverage expertise in customer care, order processing, and team management to elevate your customer support operations. Skills: Customer Service Team Management Communication (Written & Verbal) Problem-Solving Order Processing & Fulfillment E-commerce Platform Management Business Acumen Negotiation & Conflict Resolution Performance Management Experience: Senior Operations Associate | Revivo Kenya (Jan 2024 - Present) Managed a portfolio of 100 customer accounts, ensuring timely and accurate order processing, fulfillment, and invoicing. Streamlined communication with internal teams and logistics providers, resulting in a 20% reduction in processing time. Proactively identified and resolved customer issues, exceeding expectations and building trust. Utilized e-commerce platform to manage product listings, update inventory levels, and track order progress. Collaborated with the sales team to identify new business opportunities and expand the customer base. Customer Care & Collections Executive | Pawame Kenya (Oct 2020 - Aug 2023) Developed and implemented customer-focused strategies to address payment issues, leading to a 5% increase in customer retention rates. Resolved customer inquiries and complaints efficiently, maintaining a high level of customer satisfaction.
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    Ecommerce
    Shopify
    Order Processing
    Debt Collection
    FAQs Compilation
    Notion
    Order Tracking
    Communication Etiquette
    Interpersonal Skills
    Customer Support
    Data Entry
  • $10 hourly
    Hi, I'm Gideon, and I'm excited to be your Executive Assistant. My previous experiences working as an IT specialist offering customer support, and virtual assistance, I honed my skills in managing diverse tasks with precision and efficiency. My proudest achievements as a virtual assistant was successfully managing a high-stakes week for a busy executive. I organized hundreds of emails into actionable categories, coordinating over a dozen critical meetings with seamless scheduling, and prioritized tasks to keep his focus on high-impact decisions. As a result, my efforts kept his team on track and met deadlines. I'm highly organized and tech-savvy, proficient in tools like Asana, Hubspot and Google Workspace, ensuring smooth workflows and reliable support. Additionally, I am an avid reader who enjoys exploring innovative tools. I love staying updated to bring fresh insights to my work. As your Executive Assistant, I am looking forward to partnering with you and diving into this role to create exceptional outcomes together.
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    Trello
    Notion
    Slack
    Communications
    Email Communication
    File Management
    Data Entry
    Administrative Support
    Travel Planning
    Google Forms
    Google Sheets
    Google Calendar
    Asana
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