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⭐⭐⭐⭐⭐ "Lucky knows her stuff. She is creative and analytical." ⭐⭐⭐⭐⭐ "Lucky is high level and delivers. I would hire her again." I'm a certified GoHighlevel, Mindbody, Momence and Arketa Backend Specialist with 6+ years of experience. I have been building and optimizing systems for fitness and wellness businesses, Agencies and Coaches. I focus on turning disconnected Revenue operations eco-system into structured, revenue-supporting systems through CRM setup, automation, and integration. Most Businesses are losing revenue inside their systems. Not because their offer is weak, but because the backend is not working together. Leads go cold. Members drop off after onboarding. Follow-ups are inconsistent. Tools are installed but not fully optimized. I fix that through structured CRM and automation systems that connect operations, marketing, and client management. 🏋️ FITNESS & WELLNESS STUDIOS Yoga, Pilates, Gyms, MedSpas, Beauty Clinics, Massage Studios Studio owners typically reach out when operations become manual, retention drops, and their software stack is not fully aligned with how the business runs. I support: ✅ CRM setup, optimization, and migrations across Mindbody, Momence, Arketa, Glofox, Gymdesk, Bsport, Clinic Master, and related systems ✅ Workflow automation for onboarding, bookings, reminders, waitlists, and follow-ups ✅ Marketing and retention campaigns that improve engagement and repeat visits ✅ Data migration, integrations, and system cleanup to ensure accurate client records ⚙️ COACHES & SERVICE BUSINESSES Coaches, Agencies, Real Estate, Consultants Business owners typically reach out when leads are coming in but not converting due to weak follow-up systems, disconnected tools, or incomplete automation. I build: ✅ CRM and pipeline systems in GoHighLevel and HubSpot ✅ Sales funnels and landing pages that capture and route leads automatically ✅ Email and SMS automation based on user behavior and engagement ✅ Zapier, Make, and AI integrations that keep leads moving without manual input Different tools. Same outcome. A business with connected systems that convert leads, retain clients, and reduce manual workload across operations. Top Rated | 100% Job Success | 6+ Years Experience | Certified Mindbody | Certified GHL | Momence | Arketa Specialist Send your platform and current setup. I’ll identify where your system is leaking revenue and what needs to be optimized first.

Are you looking to streamline your business operations, automate repetitive tasks, and create a seamless customer experience? I help businesses implement and optimize CRM systems that improve lead management, customer communication, appointment scheduling, and workflow automation. Here's how I can support your business: ✅ GoHighLevel CRM Setup & Automation ✅ Mindbody CRM Configuration & Optimization ✅ Monday. com CRM & Workflow Management ✅ Notion Workspace Setup & Organization ✅ Email & SMS Automation ✅ Lead Management & Customer Follow-Up Systems ✅ Appointment Booking & Scheduling Workflows ✅ Client Onboarding & Retention Automation ✅ Business Process Automation ✅ Forms, Funnels & Landing Pages ✅ Data Migration & System Organization ✅ Zapier Integrations & Third-Party App Connections Platforms I work with: • GoHighLevel • Mindbody • Monday. com • Notion • Momence • Arketa • Zapier • Google Workspace • Calendly • Stripe Whether you need a CRM built from scratch, an existing system optimized, automated client communication, or streamlined booking workflows, I can help create a solution tailored to your business goals. My focus is simple: delivering organized, scalable, and automated systems that improve customer experience, reduce manual work, and help your business operate more efficiently. Send me a message or click "Invite to Job" to discuss your business goals and how I can help you achieve them. Whether you need ongoing support or project-based assistance, I'll tailor a solution that fits your needs. Available for both full-time and part-time work across all time zones.

OPERATIONS SUPPORT | CRM SETUP (GHL, CLICKUP) | CUSTOMER SUPPORT SYSTEMS I help coaches, edtech companies, agencies, and service businesses organise operations, improve support, and set up systems that keep work moving. If your CRM feels messy, your support is inconsistent, or your team is stretched, I step in and fix the gaps so things run smoothly. You stay focused on growth. I handle the structure behind it. WHO I WORK WITH ✔ Coaches and consultants running online programmes ✔ Edtech and course providers managing learners and support ✔ Agencies handling multiple clients and workflows ✔ Small businesses that need organised operations and systems WHY CLIENTS HIRE ME Clients bring me in when things start to feel disorganised or hard to manage. I have over 10 years of experience across customer support, operations, and admin. I manage day-to-day work and improve the systems behind it. I do not only complete tasks. I improve how work flows so things become easier, faster, and consistent. HOW I WORK I am hands-on and structured.I build, implement, and stay close ensuring seamless execution and driving results. That could be: Rebuilding your pipelines and workflows Fixing follow-up and lead routing Setting up reporting so you can see what’s happening Supporting your team as they adapt to better systems By: • Setting up and organise your CRM • Improving workflows so tasks do not get missed • Supportting your customers or learners professionally • Keeping operations running without constant follow-ups WHAT I HELP WITH OPERATIONS SUPPORT • Day-to-day operations management • Task tracking and follow-ups • Process improvement and organisation • Admin and back-end coordination CRM SETUP & OPTIMISATION • GoHighLevel setup and clean-up • ClickUp workspace setup and workflow structuring • Pipeline organisation and tracking • Automation for follow-ups and task management CUSTOMER SUPPORT • Email and helpdesk support • Learner and client communication • Handling enquiries and resolving issues • Maintaining response quality and consistency TOOLS I USE GoHighLevel (GHL) ClickUp Google Workspace Active Campaign G-Suite Clickfunnels Zapier Canva and more RESULTS YOU CAN EXPECT • Clear and organised systems • Faster response times for your clients or learners • Less manual follow-up • Better visibility of tasks and progress • Consistent and reliable support WHAT I CAN DO FOR YOU • Set up your CRM so everything is structured and easy to manage • Organise your operations so nothing falls through the cracks • Handle your customer or learner support professionally • Create simple systems your team can follow EXAMPLES OF MY WORK • Managed learner support and reduced response delays by improving communication flow • Set up and organised CRM systems in GHL and ClickUp for better tracking and follow-up • Supported daily operations by coordinating tasks, reducing missed actions, and improving team efficiency Send me a message with what you need help with. I will review your setup and point you in the right direction.

Hello, there potential client :) I am Redfern or you can as well call me "Red" I am a Virtual Assistant, Website Designer, and Digital Marketing Expert. I have 8 years of experience as a freelancer on Upwork. I have managed to work 90 jobs+ and achieved a Top Rated freelancer badge. Here is what I offer: Virtual Assistance: Data Entry, Administrative Support, Personal Administration, Scheduling, Executive Support, Website, Microsoft Office, Research, Accuracy, File Maintenance, Social Media Management, Task Coordination, Critical Thinking, Communication, Product Listing, eCommerce, Word Processing, Quality Assurance, Graphics, Email Communication, Form Development Website Designing: Domain, Responsive Design, WordPress, Kajabi, Graphic Design, Javascript, Website Redesign, GoDaddy, SEO, WordPress Plugin, WooCommerce, Landing Page, Logo Design, HTML, HTML5, CSS, Paypal, Elementor, WIX, Namecheap, Squarespace Digital Marketing: HubSpot, Project Management, Automations, Zoho, Email Marketing, Kajabi, Project Scheduling, ClickFunnel, Zapier, Set up & manage CRM, Social Media Marketing, Digital Project Management, Campaign Management, Infusionsoft, ActiveCampaign, Pipelines, Workflow, Marketing Strategy Graphic Design: Logos; website graphics; social media graphics; posters, infographics; business cards; image editing; print design; book covers; eBook design; flyers; brochures; guides; animation; branded characters I am a professional Virtual Assistant, Website Designer, and Digital Marketing Expert always ready to assist you. Thank you for taking the time to view my profile. You can see how clients love my work. I look forward to working with you as your Virtual Assistant, Web Designer, or Digital Marketing Expert.

Are you a Pilates or Yoga studio owner struggling to keep your schedule full, clients engaged, and operations running smoothly? I’m Caroline, a proactive Wellness and Fitness Virtual Assistant specializing in Momence and Mindbody, helping Pilates, Yoga, and fitness studios streamline operations, improve client experience, and increase retention, without the daily admin overwhelm. If your admin support disappeared for two weeks…would your studio still run smoothly? If the answer is no, we should talk. If you’re not sure, that’s exactly why we should talk. With me supporting your studio, your bookings stay organized, your clients stay engaged, and your operations stay structured, so you can focus on teaching, growing your community, and scaling your studio. HERE’S HOW I SUPPORT YOUR STUDIO ➠ Scheduling and Booking Optimization Managing class schedules, appointments, and bookings to ensure smooth daily operations and maximum class attendance. ➠ Client Experience and Retention Handling client communication, onboarding new members, managing memberships, and creating systems that keep clients coming back. ➠ Studio Operations and Workflow Support Bringing structure to your backend organizing workflows, managing daily operations, and ensuring nothing falls through the cracks. ➠ CRM and Automation (Mindbody / Momence) Setting up and optimizing your systems, automating bookings, reminders, and client communication to reduce manual work. ➠ Staff and Instructor Coordination Scheduling instructors, managing updates, and ensuring seamless communication across your team. ➠ Admin andBackend Support Handling emails, inquiries, reports, and keeping your studio organized behind the scenes. TOOLS I USE Mindbody | Momence | Glofox | Google Workspace| Calendly | Zapier | Slack | Zoom | Notion | Trello | ClickUp RESULTS I’VE DELIVERED ✔ Improved booking flow and reduced scheduling errors ✔ Increased client retention and engagement ✔ Organized backend operations and workflows ✔ Reduced admin workload for studio owners ✔ More time for you to focus on clients and growth WHO I WORK WITH ✔ Pilates studios ✔ Yoga studios ✔ Wellness & fitness businesses ✔ Studio owners looking for reliable, structured support WHAT MAKES ME DIFFERENT ✔ Proactive — I don’t wait to be told what to do ✔ Organized — I bring structure to your studio operations ✔ Detail-oriented — nothing slips through the cracks ✔ Reliable — your studio runs smoothly, even behind the scenes Availability: Full-time support, Monday–Friday, CST / PST / EST business hours, available to start immediately. If you’re looking for a Virtual Assistant who understands wellness studios, client experience, and backend operations, invite me to your job or send me a message. I’ll help you keep your studio organized, your clients engaged, and your operations running smoothly.

Businesses work with me to turn GoHighLevel into a streamlined, automated growth system. I specialize in designing and building end-to-end automation systems within GoHighLevel, integrating CRM automation, pipeline management, calendar processes, funnel development, email/SMS automation, and AI tools into one seamless operation. Your leads are captured, nurtured, booked, and followed up automatically. Your team benefits from a smooth, centralized workflow that replaces scattered tools and manual tasks. Your sales and service workflows run on autopilot. With a strong background in lead generation, email marketing, marketing automation, and CRM configuration, I build systems that enhance lead quality, increase conversions, and provide smooth customer experiences. My approach is holistic: from automated workflows to API integration, I create scalable systems that support long-term growth while maintaining efficiency across your operations. The outcome is streamlined operations, consistent engagement, and scalable automation supporting long-term success. 💼 My Expertise 1. GoHighLevel CRM and Account Setup ✔️ Complete backend account setup in Agency Mode with subaccounts for clients and team management. ✔️ Domain integration and email configuration to ensure professional communication and branding. ✔️ Pipeline creation and opportunity management to track leads, deals, and client progress efficiently. ✔️ Calendar setup with automated reminders to streamline appointments and reduce no-shows. 2. Workflow Automation and Lead Nurturing ✔️ Build automated workflows for lead capture, onboarding, follow-ups, and client retention. ✔️ Create triggers, smart actions, and conditional sequences that run 24/7 for consistent engagement. ✔️ Implement automation recipes that simplify repetitive tasks while increasing conversion rates. ✔️ Design multi-step lead nurturing flows combining emails, SMS, forms, and surveys for full lifecycle management. 3. Forms, Surveys and Interactive Quizzes ✔️ Design forms and surveys to collect lead and client information efficiently. ✔️ Build interactive quizzes that qualify leads and segment users automatically. ✔️ Implement conditional logic within forms and surveys to trigger targeted follow-ups. ✔️ Ensure all data collected integrates seamlessly into pipelines and automated workflows. 4. Funnels, Websites and Course Creation ✔️ Build high-converting funnels for lead generation, sales, webinars, and challenges. ✔️ Design landing pages and websites that capture leads and guide them through the customer journey. ✔️ Create and launch online courses and membership areas with automated access and content delivery. ✔️ Integrate funnels with workflows, pipelines, and calendars for a seamless lead-to-client process. 5. Email, SMS and Marketing Communication ✔️ Create professional email for onboarding, promotions, and follow-up campaigns. ✔️ Set up SMS messaging sequences, including A2P-compliant campaigns for safe and reliable delivery. ✔️ Build multi-channel communication flows to nurture leads, retain clients, and increase engagement. ✔️ Manage social posts and community engagement tools to maintain consistent interaction with audiences. 6. AI Tools and Conversational Systems ✔️ Deploy AI-powered chat and voice agents to qualify leads and assist clients automatically. ✔️ Configure AI flows for realistic conversational experiences while integrating with workflows and pipelines. ✔️ Set up AI employee bots to handle repetitive inquiries and lead engagement tasks. ✔️ Monitor and optimize AI interactions for accuracy, efficiency, and improved conversion. 7. Payments and Monetization Systems ✔️ Integrate payment gateways such as Stripe to accept one-time or recurring payments. ✔️ Automate invoices, contracts, and purchase workflows to reduce manual handling. ✔️ Set up paid calendars, booking automation, and class registration systems. ✔️ Build upsell flows and integrate multiple payment systems for seamless transactions. 8. Account Optimization, Reporting and System Management ✔️ Audit and optimize existing GoHighLevel accounts for better workflow, automation, and funnel performance. ✔️ Build performance dashboards to track leads, conversions, bookings, and ROI. ✔️ Create scalable systems that grow with the business and support long-term client management. ✔️ Maintain organized subaccounts and system snapshots for faster deployment and consistency.