Hire the Best Operations Managers
in Kenya

Top-Rated Operations Manager. Google PM Certified. Embedded in founder-led service businesses, content production studios, and financial operations teams across the globe. Here's what clients hire me to fix: → Founder still approving every decision (nothing moves without you) → Team doing tasks, not owning outcomes → No documented process - everything lives in someone's head → Scaling the business but also scaling the chaos Results clients typically see: → 15+ hrs/week freed from day-to-day management → Teams that execute without constant check-ins → SOPs that actually get followed → 95%+ on-time delivery across distributed teams What makes this different from hiring a generalist VA or project manager? Corporate ops frameworks don't fit lean remote teams. I've spent 3 years embedded inside service businesses, content studios, and financial operations - not consulting from the outside. I build systems that work with the team you have, not the team you wish you had. "Wilkins turned a chaotic project into a well-oiled machine. His guidance helped our team improve efficiency by 40%, and the results were remarkable." - Recent Client If you're spending 20+ hours a week managing team chaos instead of growing - send me a message. I'll show you exactly where the friction is.

With over 𝐨𝐯𝐞𝐫 𝐬𝐞𝐯𝐞𝐧 (𝟕) 𝐲𝐞𝐚𝐫𝐬 of experience, I am a 𝐜𝐞𝐫𝐭𝐢𝐟𝐢𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐫 and 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐞𝐱𝐩𝐞𝐫𝐭 leading over 𝟐𝟎+ successful projects across various industries including Tech, Film, Law, Real Estate, and Hospitality. Notable projects include work for 𝐒𝐎𝐍𝐘 𝐓𝐕, 𝐁𝐁𝐂 𝐀𝐟𝐫𝐢𝐜𝐚, 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐀𝐠𝐞𝐧𝐜𝐲, 𝐐𝐮𝐢𝐭𝐞 𝐁𝐫𝐢𝐠𝐡𝐭 𝐅𝐢𝐥𝐦𝐬, 𝐆𝐫𝐞𝐞𝐧 𝐕𝐞𝐧𝐭𝐮𝐫𝐞𝐬, and 𝐁𝐫𝐨𝐚𝐝𝐟𝐢𝐞𝐥𝐝𝐬 𝐈𝐧𝐜. I specialize in the following: ✅Project Planning & Scheduling: Developing and managing project timelines, budgets, and resources, ensuring that projects are delivered on time, within scope, and budget. ✅Budget Management- Creating, tracking, and managing project budgets, ensuring that resources are allocated efficiently and project costs stay within the approved budget. ✅Client Liaison: Serving as clients' main point of contact, maintaining strong relationships, and ensuring that their vision and expectations are met throughout the project lifecycle. ✅Documentation and Reporting: Maintaining accurate records of project progress, including schedules, meeting minutes, and financials. ✅Project Execution: Ensuring that projects are brought to life with precision, from initial planning to completion. ✅Problem Solving: Resolving any issues or challenges during the project, and maintaining positive relationships with all the stakeholders. ⭐𝐇𝐞𝐫𝐞’𝐬 𝐖𝐡𝐲 𝐲𝐨𝐮 𝐬𝐡𝐨𝐮𝐥𝐝 𝐜𝐡𝐨𝐨𝐬𝐞 𝐦𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬⭐ ✅Fast turnarounds- I am committed to the delivery of excellent work promptly to allow you time for other rewarding pursuits. ✅Offering Solutions: I am an elite problem-solver and researcher, and I pay attention to detail. ✅Honesty: I only commit to taking tasks that I am sure I can handle to meet and exceed expectations. ✅Communication and Responsiveness: I will constantly communicate with you to offer updates on the progress of the project. I possess impeccable verbal and written communication skills. ✅Proficiency in project management tools such as ClickUp, Asana, Airtable, Monday ✅Managing escalations, team dynamics, and stakeholder relationships. ✅Ability to work independently and collaboratively in a fast-paced environment. ⭐𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐏𝐥𝐚𝐭𝐟𝐨𝐫𝐦𝐬 𝐭𝐡𝐚𝐭 𝐈 𝐜𝐨𝐧𝐬𝐭𝐚𝐧𝐭𝐥𝐲 𝐮𝐬𝐞 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐭 𝐫𝐮𝐧𝐧𝐢𝐧𝐠 𝐨𝐟 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬⭐ ✅ClickUp ✅Asana ✅Airtable ✅Trello ✅Monday You can be confident that your project will be completed successfully and efficiently. Let’s hop on a call to discuss your specific project needs/ goals.

For Founders, Startups, and Growing Businesses If your operations feel messy, projects are stalling, or your team needs stronger execution and accountability, I step in to create structure, streamline workflows, and keep everything moving. With over 5 years of experience across operations management, executive operations, project coordination, and business support, I help founders and remote teams stay organized, aligned, and execution-focused. I’ve supported fast-paced businesses by managing day-to-day operations, coordinating cross-functional teams, improving workflow systems, tracking deliverables, and ensuring priorities move forward without leadership needing to chase updates. What I can help with: • Operations management & workflow optimization • Project planning, coordination & execution tracking • Executive support (calendar, inbox, scheduling, follow-through) • Team coordination & accountability management • SOP creation & process documentation • Client onboarding & communication management • CRM & pipeline management • Marketing operations (content workflows, email campaigns, SEO coordination, task execution) Tools I work with: Asana • ClickUp • Monday. com • Notion • Trello Google Workspace • Slack • HubSpot • GoHighLevel • Shopify • Canva • Klaviyo How I work: I bring structure to fast-moving businesses. I’m proactive, highly organized, and execution-focused, meaning you won’t need to micromanage, chase updates, or worry about tasks slipping through the cracks. If you need someone who can think operationally and execute reliably, let’s talk.

ClickUp Consultant specializing in workflow automation, CRM setup, and operations management for agencies and small businesses. I apply Business Process Management to design ClickUp systems, SOPs, and project management workflows your team will actually use. Most ClickUp setups fail because they skip the process layer. I analyze how your business actually works first, then build a ClickUp system around your real operations. With this, adoption happens naturally and execution becomes predictable. 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 𝐀𝐩𝐩𝐫𝐨𝐚𝐜𝐡 ✅Workflow mapping and bottleneck analysis (current state) ✅Process redesign, standardization, and SOP development (future state) ✅Gap analysis across task ownership, handoffs, and accountability ✅ClickUp architecture aligned to your actual workflows ✅Automation built on triggers, dependencies, and workflow logic ✅Testing, rollout, and team adoption support 𝐖𝐡𝐚𝐭 𝐈 𝐁𝐮𝐢𝐥𝐝 ⚡Workflow pipelines for intake, approvals, execution, and delivery ⚡CRM inside ClickUp covering lead tracking, client onboarding, and sales workflows ⚡Custom dashboards for workload, timelines, and performance visibility ⚡Status based automations, task handoffs, and notifications ⚡SOPs and process documentation aligned to your ClickUp system ⚡Integrations with ClickUp, Make, Zapier, Slack, HubSpot, and Google Workspace ⚡Migration from Monday, Asana, Notion, and spreadsheets from & to ClickUp 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐘𝐨𝐮 𝐆𝐞𝐭 ✅Less manual coordination through workflow automation ✅Clear task ownership and accountability across your team ✅Faster and more predictable project management and client delivery ✅Higher ClickUp adoption because the system matches real operations ✅Improved visibility across workload, capacity, and performance 𝐂𝐞𝐫𝐭𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬 ⚡ClickUp Expert Certified ⚡ClickUp Admin Certified ⚡Google Project Management Certificate If you need ClickUp implementation, CRM setup, workflow automation, operations management, Business Process Management or migration from another tool, send a message and we can schedule a discovery call to outline a practical approach for your business.

⭐⭐⭐⭐⭐ “Emanuel performs at the level of a full-time U.S.-based operator. His calm presence elevates the team - he handled high-volume operations, vendor coordination, and last-minute changes with clarity and composure. His professionalism, tool proficiency, and reliability were essential to our success.” - Regional Operations Manager, 2025 Operations & Systems Coordinator | Workflow, SOPs & Automation-Ready Processes Hi, I’m Emmanuel - an Operations & Systems Coordinator helping founders, e-commerce brands, and remote teams streamline operations, implement SOPs, and build structured workflows that improve execution and reduce manual workload. If your operations feel disorganized-tasks slipping, workflows unclear, and your team constantly chasing updates-I fix that. I bring structure through SOPs, workflow systems, and process optimization so everything runs on time and under control. If your operations feel scattered - tasks slipping, inbox overloaded, workflows unclear, or teams lacking coordination - I step in to organize, standardize, and optimize your systems so your business runs smoothly and predictably. ⚙️ Core Operations Support I focus on execution + structure + process optimization: • Workflow setup & optimization (Asana, ClickUp, Notion) • SOP creation, documentation & process standardization • Task management, project tracking & accountability systems • Inbox & calendar management systems 📥📅 • Cross-team coordination & operations support • KPI tracking, reporting & operational visibility 📊 🔄 Systems & Process Automation • Process automation (Zapier, integrations, workflow mapping) ⚡ • CRM & operations system organization (HubSpot, databases) • Lead tracking & pipeline coordination • Reducing manual work through structured workflows • Building automation-ready processes for scaling teams 🛍️ E-Commerce & Client Operations Experience I’ve supported Shopify brands and service-based businesses by: • Cutting customer support response time by up to 50% 🚀 • Managing high-volume ticket queues (500+ per day) • Improving on-time delivery through Agile task tracking ⏱️ • Reducing escalations with clear client updates and proactive issue management • Turning messy workflows into scalable, repeatable, SOP-driven systems ⚙️ Clients appreciate that I’m calm under pressure, proactive, and focused on execution, structure, and results. 🛠️ Tools & Systems I Work In Daily 📋 Project & Operations Tools: Asana | Jira | ClickUp | Trello | Notion 💬 Communication & Support: Slack | Google Workspace | Gorgias | Zendesk | Freshdesk | HubSpot | Aircall | Loom 🛒 E-Commerce & Web: Shopify | Recharge | Webflow | WordPress ⚡ Automation & Data: Zapier | Airtable | Metabase 🧠 Methodologies: Agile project management | Scrum | Sprint planning | Backlog refinement | SOP-driven execution 🌟 Why Clients Hire Me • Strong ownership mindset — I manage operations like they’re my own 💪 • Process-driven with focus on workflow clarity and efficiency • Clear, professional communication across teams and stakeholders 🗣️ • Highly organized with strong attention to detail 📝 • Reliable, consistent, and execution-focused 🤝 🎯 Results You Can Expect ✔ Clear, structured workflows across your team ✔ Reduced manual workload through process optimization ✔ Improved task tracking, accountability, and visibility ✔ Scalable SOP-driven operations 🚀 Let’s Work Together If you’re looking for someone who can: • Organize and streamline your operations • Build SOPs and structured workflows • Improve team coordination and execution • Support your systems (Asana, Notion, CRM, automation) …I’m ready to help you bring structure, clarity, and control to your operations.

You need a developer who ships real products — not someone who demos well and disappears. I build full-stack systems that handle real users, real data, and real business logic. I'm a Senior Full-Stack Engineer based in Nairobi, Kenya, with production experience across NestJS, Next.js, TypeScript, FastAPI, PostgreSQL, Prisma, and Tailwind CSS. I've deployed on Render, Vercel, and DigitalOcean. I don't just write features — I architect systems, manage deployments, and take responsibility for what I ship. What I build well: 🔧 Backend APIs & Systems — NestJS and FastAPI services with clean architecture, role-based access control, JWT auth, session management, and well-tested endpoints. I build APIs that are maintainable, not just functional. 🖥️ Frontend Applications — Next.js and React SPAs with Tailwind CSS, responsive design, and real UX thinking. I've handled full Tailwind v3→v4 migrations and built component systems from scratch. 🗃️ Database Design — PostgreSQL with Prisma ORM. Proper schema design, migrations, relational modelling, and query optimization. 🚀 Full-Stack Delivery — I can take a project from a blank repo to a live production URL. I handle environment configs, CI/CD pipelines, and deployment on Render and Vercel. Recent projects I've built and launched: ✅ Mvuvi Blue Connect — A full-stack fisheries platform on Lake Victoria. NestJS backend with partner onboarding, role guards, session persistence, and a Next.js frontend. Live and in production. ✅ Queen of Peace — Digital platform for a national Kenyan NGO, covering community development programs across 5 counties. Built with Next.js and Tailwind CSS. ✅ Clockwise Digital — A React + Vite e-commerce SPA for DSG Parts. Fast, clean, and optimised for product search and conversion. My background: I graduated from Zone01 Kisumu — an intensive, peer-to-peer full-stack developer program in Kenya modeled on 42 School's methodology. No lectures. Project-based. Peer-reviewed. It built real engineering discipline. Before going full-stack, I spent years in digital project management and executive support for startup and midsize companies in the USA, Canada, and the UK — so I understand how to work with non-technical stakeholders, communicate clearly across time zones, and hit deadlines without being chased. What working with me looks like: ✅ I read the brief properly. I ask smart questions upfront, not halfway through. ✅ I communicate proactively — you'll never be left wondering what's happening. ✅ I deliver working code, not working-on-my-machine code. ✅ I write clean, documented code that the next developer (or future you) can understand. If you need a developer who is technically solid, communicates well, and actually delivers — let's talk.